1. Redbeacon Launch Event
March 10, 2010
Connecting consumers with the best service providers to meet their needs

2. March 10, 2010|2
Agenda
Update on Redbeacon: The Past 6 Months

Brief Overview of Redbeacon

3. Some Early Learnings 4. Recently Launched FeaturesWhat Were Announcing Today: Redbeacon Goes Social

Friendly Advice

5. Organization EndorsementsPartnership Announcement
Q&A
6. A Brief History of Redbeacon
3/10/2010|3
Enabled service requests in SF
Redbeacon Social Launch
Enabled service requests throughout Bay Area
Redbeacon Founded
1,000 service providers enrolled
First Partner Integration
Milestone
Nov 08
Sep 09
Oct 09
Dec 09
Mar 10
Product development
Launch
Register service providers
Learn and iterate
Scale
Phase
7. Customers
Service providers
1
Customer submits a job request
Matching engine finds best service providers
2
The job is scheduled
4
3
Customer reviews quotes and selects a service provider
5
Selected service providers are invited to quote
March 10, 2010|4
How Redbeacon Works
8. What Distinguishes Redbeacon
Sophisticated matching engine* alerts professionals best suited for job(No search results, no public job posts)
Consumers see actual price quotes for their jobs
Detailed profiles help consumers decide who to pick
Appointments can be scheduled online
3/10/2010|5
* Patent pending
9. March 10, 2010|6
First Lesson Learned
There is no chicken and egg problem
Signing up service providers is easy.
Matches per Job
Quotes per Job
Jobs receiving price quotes
10. Quote First / Register Later
Problem:

Service providers dont immediately see value in Redbeacon

11. Redbeacon doesnt have enough providers for some requestsSolution:

Create system to email prospects with carrot of real job to quote on

Quote first page
12. Redesign Job Pages
Problem:

Providers not seeing where to quote and putting quotes in Q&A

Solution:

Redesigned the Provider Job page to highlight quote box

Old Provider Quote Page
Redesigned Provider Quote Page
13. March 10, 2010|9
Second Lesson Learned
Consumers and service providers need to communicate
Before, during, and after the job.
14. Private Conversations
Problem:

Consumers want to communicate with service providers to ask questions about the quote and bargain

Solution:

Enable private communication between consumer and providers who quoted

Consumer View Private Conversation
Provider View Private Conversation
15. Adding Information to Existing Requests
Problem:

Consumer want to add information and add images to their request after they have submitted it

Solution:

Enable consumers to add information to the description and upload images after job is submitted