Reconciliation Action Plan 2012 - 2016 · Charlie Broadwater, People and Culture, Brisbane Garry...

Reconciliation Action Plan 2012 - 2016

Airservices Reconciliation Action Plan 2012 - 2016 03

We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of this country we call Australia.

As a world leader in the aviation industry providing safe, secure, efficient and environmental responsible air navigation services, it is with great pleasure that I present to you Airservices Reconciliation Action Plan (RAP) 2012-2016.

Our RAP is a business plan that turns good intentions into actions, employing a holistic approach to creating mutual relationships and sustainable opportunities for Aboriginal and Torres Strait Islander Australians within Airservices.

Our RAP is the result of extensive consultation with a number of stakeholders including our people, community members and professional advisors. Our RAP demonstrates our commitment to advancing reconciliation by promoting Indigenous Australian culture and history and increasing Indigenous Australians’ participation in the operations of Airservices.

On behalf of Airservices I wish to thank the RAP Working Group for volunteering their time to the RAP development process. Their commitment was instrumental in the delivery of Airservices inaugural RAP.

Our vision for reconciliation is aligned to the organisation’s core values and promotes mutual respect and cultural understanding, stronger social partnerships and additional Indigenous employment opportunities. Airservices RAP signifies progress in driving the organisation’s commitment to the recognition and employment of underrepresented groups and in particular Indigenous Australians.

Throughout our journey of reconciliation respectful relationships and shared understanding with Indigenous Australians and their communities is essential if we are to attain an inclusive, diverse and cohesive workforce.

Andrew Clark Acting Chief Executive Officer

9 August 2012

Message froM the Chief exeCutive offiCer

Airservices Reconciliation Action Plan 2012 - 201604

Airservices would like to thank Anita Lee Hong from the Queensland University of Technology and William Beale from Yamma Indigenous Personnel for their assistance with this Reconciliation Action Plan.

Airservices would also like to acknowledge the following staff for their dedication and contribution to the development of this plan.

� Brett Britton, Projects and Engineering, Perth � Charlie Broadwater, People and Culture, Brisbane � Garry Browning, Aviation Rescue and Fire Fighting, Townsville � Rob Cochrane, Aviation Rescue and Fire Fighting, Brisbane � Marina Henry, Projects and Engineering, Brisbane � Jack McCormick, Aviation Rescue and Fire Fighting, Broome � Iain Miller, Safety and Assurance, Brisbane � Stephanie Waddon, People and Culture, Canberra � Garry White, Air Traffic Control, Brisbane

Airservices appreciates the valuable support and guidance provided by our Reconciliation Australia Advisor, Grant Paulson.

reConCiliation aCtion Plan Working grouP


Airservices affirms its commitment to the reconciliation process through the development and implementation of this Reconciliation Action Plan.

Our vision for reconciliation is to be an employer that recognises and respects Indigenous Australian cultures and diversity. In making this statement we recognise Indigenous Australians – as the first Australians – and respect their connection to lands, places and cultures. Airservices commits to bringing about positive social change and working towards a better Australia.

Our actions outlined in this plan will ensure we enhance our engagement with Indigenous Australians, their communities and lands on which we operate. Our approach to this partnership is aligned to our core values – excellence, inclusion, cohesion and initiative – and this will ensure every level of the business supports this vision. In addition, we will establish, develop and promote effective training and employment programs to enable Indigenous Australians to access and attain employment across all Airservices operations.

our vision for reConCiliation


our businessAirservices is a government-owned corporation which employs approximately 3,900 staff to provide safe, secure, efficient and environmentally responsible services to the aviation industry in Australia.

We are responsible for:

� airspace management � aeronautical information � aviation communications � radio navigation aids � aviation rescue and fire fighting services.


our reConCiliation aCtion PlanOur journey towards this Reconciliation Action Plan began on 22 November 2011 when Airservices signed a Statement of Commitment, binding the organisation to developing a plan by August 2012. Part of that commitment was to further Airservices vision to build a diverse and inclusive workforce.

In December 2011, we established a working group to guide the development of our plan. This group included nine Airservices employees and two Aboriginal community representatives. We are grateful to the working group and to Reconciliation Australia for guiding us along this journey.

This Reconciliation Action Plan sets out a four-year vision for actions and targets. One of these actions is to establish a reference group to monitor the implementation and progress of our plan and to report back to the CEO, Executives, Board of Directors and Reconciliation Australia.

We commenced our Reconciliation Action Plan in August 2012 with actions which we believe are achievable. These actions may stretch our abilities, but we are ready for this passage in our history.


Focus area: Knowledge and collaboration

Action Responsibility Timeline Measurable target

Establish a reference group to provide advice on implementing the Airservices Reconciliation Action Plan

� People and Culture July 2012 � Reference group established � Quarterly meetings to

provide general advice and feedback on the plan

Establish a governance framework that includes a Reconciliation Action Plan regional coordinators network

� People and Culture September 2012

� Governance framework and regional coordinators network established

� Quarterly meetings to provide general advice and feedback on the Reconciliation Action Plan

Develop and implement an Indigenous Australian protocol document to help Airservices work with Indigenous Australian communities

� People and Culture � Government and

Industry Affairs

December 2012

� Indigenous Australian protocol document published on AvNet as detailed in the communication strategy

Convene, participate in or sponsor major Indigenous Australian conferences, events and awards


Industry Affairs

September 2012–2016

� Airservices representatives attend community or regional events annually

relationshiPsRespectful relationships are essential because Airservices, its customers, community partners, and Indigenous Australians and cultures have a shared reliance on the land, sea and air to sustain us all for the future.


Focus area: Knowledge and collaboration


Connecting aviation to communities by raising awareness and promoting the organisation


Industry Affairs

August 2012–2016

� Educating internal and external audiences

Ensure existing third party service providers are aware of our Reconciliation Action Plan commitments and demonstrate similar philosophies

� People and Culture � Project Contract

Management � Finance

June 2013 � Airservices Reconciliation Action Plan commitments embedded into procurement processes

Implement an Indigenous Australian awareness and communication strategy


Industry Affairs

January 2013

� Awareness and communications strategy implemented

Celebrate National Reconciliation Week

� People and Culture 2012–2016 � At least one internal event a year to be held across varying locations


resPeCt

Increase respect and appreciation of Indigenous Australians and our ability to work with Indigenous Australian communities through an understanding of culture and history, and through policies and practices that demonstrate our commitment to reconciliation.

Focus area: Informed and involved


Develop a written statement of acknowledgement of country to be framed and prominently displayed in major centres


Industry Affairs

September 2012

� Acknowledgement of country statement to be framed and prominently displayed in major centres.

� Acknowledgement of country at Airservices hosted meetings and events in line with the Airservices Indigenous Australian protocol document.

� Acknowledgement of country on Airservices website homepage.

Ensure Indigenous Australian organisations and representatives are included in significant achievements, such as opening events for infrastructure projects


Industry Affairs

September 2012- 2016

� Welcome to Country delivered by appropriate traditional owners

� Indigenous Australian representatives invited to attend significant organisational events

June 2013 � Establish a key contacts list for major sites and develop guidance to ensure correct protocols are followed

Promote and maintain a calendar to identify and promote days of significance for Indigenous Australians, and do this in conjunction with the Department of Immigration and Citizenship website

� People and Culture September 2012- 2016

Significant events published and promoted on AVNET, such as: � National Reconciliation Week � National Aborigines and Islanders Day

Observance Committee (NAIDOC Week) � National Sorry Day

Review and amend public acknowledgement of Indigenous Australians

� People and Culture September 2012-2016

� Indigenous Australian flags displayed at significant events and, where possible, permanently in accordance with any existing flag protocols

October 2012-2016

� Dedicated reconciliation gardens, walls, corners and other features established


Focus area: Informed and involved


Develop a cultural awareness package and use this to provide face-to-face Indigenous Australian cultural training to all Airservices staff

� People and Culture � Learning Academy

April 2013 � Appropriate service providers identified and engaged. Indigenous Australian cultural awareness education developed

December 2012

� Reconciliation Action Plan vision and principles socialised

December 2012

� Cultural awareness training provided to all Executives, Board Members and Regional Coordinators

June 2013 � Indigenous Australian cultural awareness training package to be included in staff induction and incorporated into management training

2016 � Indigenous Australian cultural awareness training to be provided to all Airservices staff

Make the organisation aware of agreements related to Native Title and the Indigenous Land Use Agreement, and ensure procedures are adhered to

� Finance � Projects and

Engineering

October 2011-2016

� Right of entry abided by terms and conditions. Effective negotiation and consultation recorded and demonstrated

Increase representation of Indigenous Australian art throughout all Airservices buildings, including artworks, declaration, posters and displays


Industry Affairs

August 2012

2012–2016

� Art purchased and displayed in Canberra foyer

� Increased displays at other locations

Raise awareness of National Aborigines and Islanders Day Observance Committee (NAIDOC)

� People and Culture 2012–2016 � Provide opportunities for employees, particularly Aboriginal and Torres Strait Islanders, to participate in local NAIDOC Week events


oPPortunities

To be an organisation committed to building a culturally diverse and inclusive workforce by identifying opportunities with Indigenous Australians to build respect towards a better Australia.

Focus area: People and communities


Promote Indigenous Australian employment at Airservices by implementing: � an Indigenous Australian

employment strategy (IAES) � recruitment and

retention strategies

� People and Culture

December 2012

� Indigenous Australian employment strategy developed and implemented

� Recruitment and retention strategy developed and implemented

� Employment and retention targets set

Establish a panel of Indigenous career mentors

June 2013 � Relationship established with third party career mentor and utilised

Attract and recruit more Indigenous Australians by establishing links with existing programs:

All business groups January 2013-2016

� Traineeships June 2013 � Benchmark Indigenous apprenticeships/traineeships for 2012–2013

� Indigenous apprenticeships/traineeships increased by 30 per cent by 2016

� Apprenticeships January 2013

� One apprentice placement for 2013 then additional three placements to 2016

� Graduate Program June 2013-2016

� Increase participation of Indigenous students in Airservices graduate program

� Full time cadetships January 2013–2016

� Engage a minimum of one cadet a year through the National Indigenous Cadetship Program

Help retain and activate pathways for Indigenous students completing year 12 by establishing school-based traineeships and apprenticeships

January 2016

� Four school based traineeship or apprenticeships completed successfully


Focus area: People and communities


Review and adapt internal scholarship program to meet the needs of Indigenous Australian students


� Government and Industry Affairs

January 2013-2016

� Scholarships awarded each year to the value of $10 000

Promote succession planning by ensuring all Indigenous Australian employees have the opportunity to participate in a career development system that gives them pathways to senior and executive positions


January 2013

� Number of career development plans in place

Increase representation of Indigenous Australians across all employment occupational groups, levels and locations

All business groups 2016 � Total number of Airservices staff to include a minimum of 2.6 per cent Indigenous Australian employees by 2016

Develop and implement a pre-employment training program to feed into all Airservices groups. This is to be rolled out and offered before operational recruitment drives and should include: � resume writing � selection criteria � interview skills � physical training

� Learning Academy


October 2012-2016

� Pre-employment training program developed and implemented as indicated in the IAES.

Explore supplier diversity options for accessing goods and services from Indigenous suppliers


June 2013 � Evaluation undertaken and a recommendation formed for a policy on purchasing goods and services from Indigenous suppliers.


Tracking progress and reporting


Establish a RAP Reference Group to monitor progress of the Reconciliation Action Plan

� People and Culture July 2012 � RAP Reference Group established

Monitor the plan’s implementation and report quarterly to the Airservices’ Executive Management Group

� People and Culture ongoing � Quarterly monitoring and reporting occurs

� Reports to Reconciliation Australia annually

Compile and publish annual results for our Reconciliation Action Plan

� People and Culture annually � Results published internally and externally

Annually review and refresh our Reconciliation Action Plan based on progress and results from previous year

� People and Culture annually � Reconciliation Action Plan reviewed and refreshed annually

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