Reaction Slides 78 - 84

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Transcript of Reaction Slides 78 - 84

Page 1: Reaction Slides 78 - 84

Slides 78, 79, 80, 81, 82, 83, 84

Page 2: Reaction Slides 78 - 84

You want us to pay? We want you to pay attention.

Customers play a big role on the life-cycle of a company or corporation.

For the customers to pay more and talk later, companies should also pay attention to the customers and markets needs and wants.

This is something that they should change for them to be effective and efficient on the things they are doing specifically producing helpful products and services to people.

Page 3: Reaction Slides 78 - 84

We want you to drop your trip, come out of your neurotic self-involvement, join the party. The relationship between the customers and

companies is something that should be given importance by the companies and corporations.

That is why the customers are inviting and encouraging the companies to speak to them and communicate.

It is a mutual relationship between the two that is why they should both communicate with each other to have a stable trust and belief with each other.

Page 4: Reaction Slides 78 - 84

Don't worry, you can still make money. That is, as long as it's not the only thing on your mind.

It is needed by the companies because it is the main source of income for their business.

That is why as long as the companies are looking for the customers for their source of income, they should act as soon as possible to communicate with them and converse with each other.

They should forget about who is the boss and just be humble and somehow let the customers’ ideas and suggestions be a factor for their business.

Page 5: Reaction Slides 78 - 84

Have you noticed that, in itself, money is kind of one-dimensional and boring? What else can we talk about? Businesses are focused mainly to gain profit

and earn a lot of money for the people behind it.

As long as the cash flow of money in their company is smooth and abundant, they would do nothing to change it.

What companies should do right away is to communicate and do something to create a strong relationship with their customers.

Page 6: Reaction Slides 78 - 84

Your product broke. Why? We'd like to ask the guy who made it. Your corporate strategy makes no sense. We'd like to have a chat with your CEO. What do you mean she's not in? They are there to buy something that

would make their lives easier than ever before.

Companies should not hide if the products and services that they have provided is a failure for some customers.

They should not hide anything from their customers for them to gain loyalty and trust.

Page 7: Reaction Slides 78 - 84

We want you to take 50 million of us as seriously as you take one reporter from The Wall Street Journal. There are a lot companies nowadays that are

focusing much more on the reporters from The Wall Street Journal rather than to their customers.

They should minimize the time and effort for reporters because the reporters only take down stories and information to be published on a magazine or so.

The cash of a single reporter wouldn’t even be on the half of the cash from 50 million customers. This just shows the great importance and vital role of the customers for the success and survivability of the company.

Page 8: Reaction Slides 78 - 84

We know some people from your company. They're pretty cool online. Do you have any more like that you're hiding? Can they come out and play? Some companies are known for their strict

implementation of rules and regulations to their employees and staff.

With this strict implementation of rules, some people inside the company such as the employees are hooking with the internet or the web to somehow give out the truth that customers and people outside the company needs to know.

The customers on the other hand want to meet other employees inside the company to share some knowledge and information to them.