RCH&CSupports ManyAndVaried HealthcareJobs · CirclesofCare•Fall2008 RCH&C isproudtoannounce...

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Fall 2008 www.rchospital.com (320) 523-1261 HOSPITAL OLIVIA SITE HECTOR SITE RENVILLE SITE Growing Healthy Communities RCH&C Supports Many And Varied Healthcare Jobs RCH&C welcomes third year medical student Jennifer Kuyava, Rural Physicians Associate Program (RPAP) student from the University of Minnesota to Renville County. Jennifer is from Eden Prairie, MN and will be training with Dr. Ahlquist for nine months. She has previously worked at the Internal Medicine Clinic in St. Paul, and was an assistant English teacher in Japan. Jennifer enjoys traveling, learning new languages, biking, swimming, music, film and the arts. IN THIS ISSUE Diabetes Program Development Why The Willette Room? • HospiceCares Goes Fishing Annual Mammogram Saves Busy Life RCH&C Mammogram Reaccreditation RC Foundation Donations ❹❺ RCH&C Supports Many And Varied Healthcare Jobs Services At RCH&C/Staff/Board of Directors Nutrition Notes: Healthy Eating...What If I’m Too Busy? Summer Interns • Congratulations Tami Flann RCH&C Passes MPCA Healthcare Initiative ENA Honor Guard Chad Hanson, RN Important Numbers • Events In past issues of Circles of Care, we’ve talked about the leading role RC Hospital & Clinics has taken in providing quality, accessible healthcare services. In the last issue, we discussed the huge positive economic impact RCH&C has in Renville County. In this issue, we will discuss how this leading role influences our quality of life by providing numerous and varied local healthcare-related jobs. When you think of jobs at RCH&C you probably think first of doctors and nurses who are obviously essential to our healthcare system. But many other jobs are critical to operating an effective and efficient hospital and clinic system. Currently, RCH&C employs 62 full-time employees, 68 part-time employees, and 21 casual employees and has a payroll of approximately $7,000,000 a year! Healthcare jobs at RCH&C include dietary aides, cooks, housekeeping, maintenance, certified nursing assistants, certified medical assistants, licensed practical nurses, registered nurses, accounting staff, insurance processors, medical coders, transcriptionists, outreach scheduling staff, social worker, dietician, receptionist, lab technicians, radiology technologist, certified registered nurse anesthetist, To page 4 Receptionist Eileen Graves Tabitha Kramer, CNA with Kathleen Ryan RPAP Student Jennifer Kuyava Joins RCH&C

Transcript of RCH&CSupports ManyAndVaried HealthcareJobs · CirclesofCare•Fall2008 RCH&C isproudtoannounce...

Page 1: RCH&CSupports ManyAndVaried HealthcareJobs · CirclesofCare•Fall2008 RCH&C isproudtoannounce plansforcontinuingdiabetes educationatourfacility. WhenRiceHospitalclosedits program,wewentrighttowork

Fall 2008 www.rchospital.com (320) 523-1261

HOSPITAL OLIVIA SITE HECTOR SITE RENVILLE SITE

Growing Healthy Communities

RCH&C SupportsMany And VariedHealthcare Jobs

RCH&C welcomes third year medical studentJennifer Kuyava, Rural Physicians AssociateProgram (RPAP) student from the Universityof Minnesota to Renville County. Jennifer isfrom Eden Prairie, MN and will be trainingwith Dr. Ahlquist for nine months. She haspreviously worked at the Internal MedicineClinic in St. Paul, and was an assistant Englishteacher in Japan. Jennifer enjoys traveling,learning new languages, biking, swimming,music, film and the arts.

IN THIS ISSUE� Diabetes Program Development

Why The Willette Room? • HospiceCares Goes Fishing� Annual Mammogram Saves Busy Life

RCH&C Mammogram ReaccreditationRC Foundation Donations

�� RCH&C Supports Many And Varied Healthcare JobsServices At RCH&C/Staff/Board of Directors

� Nutrition Notes: Healthy Eating...What If I’m Too Busy? Summer Interns • Congratulations Tami Flann

RCH&C Passes MPCA Healthcare InitiativeENA Honor Guard Chad Hanson, RN

Important Numbers • Events

In past issues of Circles of Care, we’ve talked about the leading role RC Hospital& Clinics has taken in providing quality, accessible healthcare services. In the lastissue, we discussed the huge positive economic impact RCH&C has in Renville County. In thisissue, we will discuss how this leading role influences our quality of life by providing numerousand varied local healthcare-related jobs.

When you think of jobs at RCH&C youprobably think first of doctors and nurseswho are obviously essential to ourhealthcare system. But many other jobsare critical to operating an effective andefficient hospital and clinic system.Currently, RCH&C employs 62 full-timeemployees, 68 part-time employees, and21 casual employees and has a payrollof approximately $7,000,000 a year!

Healthcare jobs at RCH&C includedietary aides, cooks, housekeeping,maintenance, certified nursing assistants,certified medical assistants, licensedpractical nurses, registerednurses, accounting staff,insurance processors,medical coders,transcriptionists,outreachschedulingstaff, socialworker,dietician,receptionist, labtechnicians, radiologytechnologist, certifiedregistered nurse anesthetist,

To page 4

ReceptionistEileen Graves

Tabitha Kramer, CNAwith Kathleen Ryan

RPAP StudentJennifer KuyavaJoins RCH&C

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� Circles of Care • Fall 2008

RCH&C is proud to announceplans for continuing diabeteseducation at our facility.When Rice Hospital closed its

program, we went right to workto examine all of our options

and come up with aplan to

retainthis

valuable service.

Diabetes Program DevelopmentAfter many different possibilities, RCH&C

decided it was in our best interest to developour own program. We are in the process ofcontracting with a consultant from Watertown,SD to help us with program development.Our consultant will be assisting our educationteam of Darlene Nere, RN and Stacey Heiling,RD, LD as well as applying for programrecognition from the American DiabetesAssociation. Darlene Nere RN, has been ourprogram resource director since RCH&Csprogram began. Registered Dietician StaceyHeiling has provided inpatient diabeteseducation here for four years. Darlene andStacey are excited about working with aconsultant to help us get our own programunderway.

The International Diabetes Center will beonsite in January to do some teaching for ourdiabetes education staff and presenting someeducation materials. In late January RCH&Cwill have a regular schedule for diabeticeducation. The goal of forming our ownprogram is to continue to provide top qualitycare for our patients as well as having moreflexibility in scheduling.

Many hours of work have gone into thisprocess so far and we are very excited to beable to offer this program at RCH&C.

Diabetes ProgramDevelopment

HospiceCares GoesFishingOn August 14th, Renville CountyHospiceCares program made itpossible for two hospice patients togo fishing on Green Lake with the“Let’s Go Fishing” organization ofWillmar and RCH&C volunteer BarbKrogstad.

Marvin Johnson of Hector reeled in thebiggest fish, held up by one of the “Let’s GoFishing” volunteers. Bob Ady, also of Hector,gave a thumbs-up to the day out even thoughthe fish he caught was bait-size. Anotherpatient, Evie Berghorst and her husband,Henry, chose not to fish so Sr. Carmenaccompanied Evie on the cruise around GreenLake. The weather was nice and everyone hada great time!

HospiceCares is funded entirely throughdonor gifts.

Why The WilletteRoom?By Gail Wenner

A room on the second level of thehospital has been designated for hospicemeetings, family conferences and specialevents. It is being called the Willette Room togive special honor to DePaul and Lois Willetteand their family whose courageous spirit andcreativity ushered in the concept of hospicecare to our area in 1984.

In the mid-1980’s,most deaths in the RenvilleCounty area occurred inthe hospital followingaggressive curativetreatment. The concept ofhospice was fairly new inthe United States and notwell-known or understood.

Upon learning of her prognosis ofterminal cancer, Lois Willette made thedecision to live out her final days at home withthe help of her large family and many friends.She knew instinctively the immense value offamily involvement and community supportduring this difficult time. Friends were notsurprised at her bold determination to goagainst the established “rules” of the day. They

describe her, with a smile, as an energeticwoman of wit and wisdom who had a uniquestyle, an artistic flair, and an amazingcapacity for getting things done—especiallythose things that would benefit her familyand her faith community. Her finely-honedtalents included music and writing, both of

which she freely sharedwith all.

Lois and DePauldidn’t know at the timethat their coordination ofLois’ care at home wouldtrigger an enormousinterest in hospice whicheventually motivated a

group of volunteers to establish RenvilleCounty Hospice from the ground up. AfterLois’ death, DePaul became a Hospice Boardmember and gave generously of his time,wisdom and pro bono legal assistance.

Renville County Hospice staff, team,patients, families, and volunteers expressheartfelt gratitude to the Willettes for theirinspired vision of bringing to our dying lovedones hope, dignity and love.

Lois’care at home would triggeran enormous interest in hospicewhich eventually motivated a

group of volunteers to establishRenville County Hospice from

the ground up.

Glenn HaugoRC Hospital & Clinics CEO

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Circles of Care • Fall 2008 �

Annual MammogramSaves Busy LifeSubmitted by Caroline Black

Let’s see…It’s April & I have a list a mile long of jobs todo: yard work, spring plantings, wash windows, and oh yes,my annual mammogram at RC Hospital & Clinics. Wow,busy me.

Amazingly, all those jobs were put on the backburner when the routine mammogram showedmicrocalicifications of the breast which led to amagnification mammogram. The cancer wasconfirmed. I was very appreciative of thekindness and concern the RC Hospital & Clinicsstaff showed me at that time. I had a lot of questions and they took time for me.

Well, lucky me!! Early detection showed the very earliest stage of cancer. And so the processbegan; biopsy, lumpectomy, bi-lateral mastectomy.

The cancer is gone. The knowledge of early detection by a simple mammogram is a woman’sbest friend. I cannot emphasize enough the necessity of a yearly mammogram.

I could have easily skipped it. No one else in my family has had breast cancer so why was Iconcerned. Oops – not a good enough reason – there’s always a first. And don’t forget thesecond best reason to skip it – it hurts. Well, you know there’s a lot of things that hurt, but wecan put up with a few seconds of discomfort to reassure ourselves of healthy breasts or earlydetection. I know there are lots of jokes about mammograms, but we can take it.

It was four years ago since I walked into RC Hospital & Clinics and had that routinemammogram and I’m happy to say I’m still here and cancer free.

I hope I’ve convinced a few of you how important that yearly test is. We have a greatadvantage. Not all types of cancer are so easily detected. So let’s take advantage of it. I’m happyI did!

Donations� In Memory of Joyce Koterba

By Robert & Brigitta Mehlhouse� In Memory of PollyMom Stahl� In Memory of Muriel & Firmin Baumgartner� In Memory of Arlo Gordon

By Neil & Lynn Rudeen� In Memory of Dr. Leonard K. Lackore,

James A. Thalberg, Shirley KubeshBy Randall J. & Susan Slieter

� In Memory of Ted Vavricka, Sr.By the Class of 1981

� In Memory of Fred B. Albers,Shirley M. Kubesh, Jim MarksBy John Stahl and Dr. Kathryn K. Kelly

� In Honor of Dr. James Cosgriff, Jr.By John Stahl and Dr. Kathryn K. Kelly

� In Memory of Fred B. AlbersBy Lee Kelly & Sarah Schulze

� In memory of Sylvania SwobodaBy Her Family

� In Memory of Teresa UndesserBy John Stahl & Dr. Kathryn K. KellyBy Ron & Becky Nelson

� In Memory of Walt ZenkBy John Stahl & Dr. Kathryn K. KellyBy Tom & Sara Maher

� In Memory of Deanne DahlBy Tom & Sara Maher

� In Memory of Neil KallestadBy Randall J. & Susan Slieter

� In Memory of Robert DirksBy John Stahl & Dr. Kathryn K. Kelly

� Donations byDairyland Healthcare SolutionsHubin Publishing, Valley Bank of HectorTeachers Federal Credit Union-RenvillePrime West, RC Hospital & ClinicsHome Medical, Thurston Inc.,M. E. Rauenhorst, Dolores Nelson,Tom & Sara Maher, Jim & Mary PageBob & Brigitta Mehlhouse, Sue EricksonJohn & Marcia HuepenbeckerCherry Weigel, Ed & Gail WennerDr. Jennifer Seidl-Robideau, Jim & Mary PageDr. & Mrs. Dean Lindquist, Corey BuchtelBarb Novotny, Tom & Sue HilgertWilliam & Joan Burkhart, Lee SietsemaGary & Jane Lohmeyer, Hometown BankDiane Zuidema, Vi Johnston, Wade Van Dover

RCH&C Granted MammographyReaccreditation Thru November 9, 2011Submitted by Nancy Loge, R.N.

Mammography is one of the mostregulated procedures in the world ofradiology.

The Mammography Quality Standards Act(MQSA) sets the bar for quality control andquality assurance for all accreditatedmammography facilities. Each year everyfacility is inspected by the state to confirmcompliance with the MQSA. This inspectionprocess includes reviewing the medicalphysicist’s report, all of the facilitie’s daily,weekly, monthly, quarterly, semi-annual, andannual logs, images, and service reportsregarding the equipment, as well as,technologist and radiologist liscensure andappropriate mandatory continuing educationdocumentation. Renville County Hospital &Clinics has passed the July 2008 inspection.

Every three years the Food and DrugAdministration and the American College ofRadiology (ACR) requires reaccreditation ofeach accredited mammography facility.The process can take as long as six monthsto complete. Actual patient images are sentto be reviewed by the ACR for image qualityand positioning of the anatomy. RenvilleCounty Hospital & Clinics has recently beengranted reaccreditation through November9, 2011.

We work hard to make sure that we areproviding the most consistent quality andpositioned mammography images to ourradiologists at RCH&C for interpretation,therefore insuring each patient the bestexam possible.

FFOUNDATIONOUNDATIONFFOUNDATIONOUNDATION

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RCH&C Supports Many and Varied

� Circles of Care • Fall 2008

nurse practitioners, physician assistant,medical doctors, financial officer, and anadministrator.

Besides these direct employees,RCH&C contracts with Big Stone Therapies,Inc. which regularly has three physicaltherapists, an occupational therapist, aspeech therapist, and two office staff onsite. Mobile Computer Support providestwo computer technicians, and RCH&Ccontracts for marketing services and theRCH&C foundation director. Most of thecontracted staff live locally.

This is the direct impact of jobsprovided by RCH&C in Renville County.However other area healthcare servicesalso benefit because of their proximity tothe hospital: dentists, opticians,ophthalmologists, chiropractors, massage

therapists, pharmacists andpharmacy technicians,dental hygienists and dentalassistants. Nursing andprotective care jobs inother local healthcarebusinesses benefit andinclude certified nursingassistants, home healthaides, administrators,managers, financedirectors, dietary

Above: Housekeeping Staff members Cindy Frantik,Shirley Tersteeg and Judy Morris.

Top: Amy Klawitter is eager to helpout at the Business Office.

Right: Mark Beck, LPN andMichele Hagen, RN take care of

patients in outreach.

Top: Linette Listrud, RNcares for a newborn.

Right: Brenda Miller, RNchecks Ivan JacobsonsLifeline.

Far right: Lab TechPatti Jo Van der Voortand MaintenanceSupervisor Mike Clouse.

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Circles of Care • Fall 2008 �

Healthcare Jobs from page 1

managers, dietary technicians, maintenanceand environmental services, and officepersonnel with expertise in medical records,transcription, insurance, billing, accounting,human resources, marketing, and customerservice.

The healthcare career ladder that RCHospital and Clinics supports includes jobsin direct patient care, technical areas, andclerical positions ranging from entry-level toprofessional and adds to the economic stabilityof the county. According to the U.S. Census andU.S. Bureau of Economic Analysis, the totalhealth sector in Renville County in 2002employed approximately 807 employees andhad an estimated 2002 payroll of $14,007,627.

Jobs in healthcare are considered relativelystable. In general, healthcare in the U.S. tends

not to follow economic cycles as closely asother industries.

The Minnesota Department ofEmployment and Economic Developmentprojects the need for healthcare workers toremain strong in the coming years due tothe general aging of the population and theadvances in medical technology. Medicaltechnology makes treatment possible formany diseases and conditions that couldnot be effectively treated in the past. Astreatment options increase, so does demandfor healthcare services.

One might say that the healthcare careerladder offers something for everyone. Entrylevel jobs require minimal skills training, ahigh school diploma/GED, a backgroundcheck/drug screen, ability and willingness towork all shifts, and work readiness skills.From this starting point, the opportunities inthe healthcare industry are only limited byyour level of education and areas of interest!

Healthcare jobs are and will remain agood choice for career seekers. RCH&Cadds to the stability of our county byproviding and supporting quality jobs inRenville County that pay livable wages.

Emergency Room24 hours a day – 7 days a week - local doctors

Consulting SpecialistsCardiology PathologyEar, Nose & Throat PodiatryGastroenterology RadiologyOrthopedics SurgeryOtolaryngology Urology

Support ServicesSwing Beds LifelineNutritional Counseling

Rehabilitation ServicesPhysical Therapy Occupational TherapySpeech/Language Pathology Cardiac Rehabilitation

Surgical ServicesGeneral & Specialty Surgery Same-day Surgery

Maternity ServicesBirthing Options Prenatal Education

Diagnostic Services OfferedMammography Respiratory TherapyNuclear Medicine C.T. ScanningFluoroscopy MRIStress Test EchocardiogramNeonatal Hearing Screening Pacemaker ClinicBone Density Screening LaboratoryElectrodiagnostics (EMG, EKG) Ultrasound

Audiology ServicesHearing Testing

Outreach ServicesHospice Weight LossRC Hospital Foundation

ProgramsCommunity Education Elderly Day ServicesCaregivers Support Group Sleep StudiesGrief Support Groups

Monitored Beds &Coronary Care Unit

Active Medical StaffDr. Mark Ahlquist, Chief of Medical StaffDr. Paul Buhr Dr. Nazita Adili-KhamsDr. Paul Thompson

Associate StaffRuby Rhines, RN, CNPJanelle Sunvold-Palmer, CNP

Board Of DirectorsPaul Setzepfandt, ChairDr. Paul Buhr Bob EhlersDr. Dean Lindquist Bob MehlhouseDolores Nelson John Stahl

Administrator EditorGlenn Haugo Sara Maher

Top: Summer InternMandi Schmollworked along sideof Rachel Walz, MA,RN, CNS.

Health InformationManagement Team,seated: Val Tragerand Amy Dietrich.

Standing:Kenwyn Evers,Tina Filzen,

Sue Schneider,Tami Flann andCherry Weigel.

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� Circles of Care • Fall 2008

Healthy Eating…What If I Am Too Busy?By Stacey Heiling RD, LD

In examining the nutrition status of ourpopulation, both locally and nationally,there is one thing I hear again andagain: “I am too busy to eat healthy!”.Whether it is finding time for healthy eating,getting regular medical check-ups, orincreasing physical activity, we are a nationon the go with seemingly too little time forlifestyle management. Faced with such afast-paced environment, many familiesstruggle to make good food choices that arefast, convenient, and budget-friendly.

What this boils down to is an increasednumber of meals consumed outside of thehome. American Dietetic Association datafrom 2004 indicates that meals eaten outsideof the home account for 27% of all foodsconsumed. This represents an increase oftwo-thirds over the last two decades. Whileeating outside the home does not have to be apoor nutritional experience, many of themeals we choose to eat are high calorie, highfat, high sodium, and low in fiber andvitamins.

When talking about healthy meal choices,I can’t just point the finger at “fast foods” orrestaurant eating. I consider things like frozenpizza and some other convenience foods webuy at the grocery store to be in the samesuspect category. We may cook them in ourhome oven but the nutrition violations can besame as “fast food”. Again, these “fast-food”choices are made largely due to perceivedtime constraints and other demands on ourtime. When we come home from a long, hardday at work, everyone, including the cook, istired and hungry!!! Let’s face it, at this pointfiber and vitamins are not a priority!

So how do you add a dab of goodnutrition to an already full plate? As withanything, it comes down to planning. When Icounsel people on weight loss, I tell them theyhave to plan for special events. There will bebirthday cakes and smorgasbords andvacations, but it won’t be a dietary problemif you plan for it. The same is true in menuplanning - you need to plan your meals to fityour schedule. If you leave the meal planning

until the moment that your hunger has turnedyou into an evil beast forcing you to the drive-thru, you will probably continue to struggle tomeet your nutritional needs.

I have read several resources over theyears on quick and nutritional cooking thatcontain good tips for meal planning. Idecided to put these tips to the test as thereare many days that I get home late, I amhungry and long cooking or food prep timesare not an option. So for three weeks Ipracticed menu planning using thesuggestions I found over the years. I have tosay that they really worked. My meals hadmore variety, more vegetables, and consistedof many fewer processed foods. During thosethree weeks I never had to use my good oldstandby of frozen pizza!

I started by loosely planning a week’sworth of meals on Saturday. I only cook fortwo people, so my list is much shorter thana lot of people’s and many times my list is justin my head. You may find it better for you toput your list on paper. I planned my meals forvariety and nutrition, but you can also planaround variety, nutrition, and what is on salein the grocery ad. I grocery shopped on theweek-end. While putting the groceries away Icut up or prepped anything that could bedone ahead of time, i.e. brown hamburger,cut up onions, etc. I made sure I had myfrozen meats thawing in the refrigerator. I alsoroutinely washed and cut up any fresh fruitsand vegetables before I put them away tomake them much quicker and handier to eatwhen I got home from work.

I also experimented with some half-convenience, half home-cooked meals. Forinstance, a rotisserie chicken from thegrocery store can be served with a rice dishor potato and vegetable one night and theleftovers cut up into a salad or a fajita thenext night. This is a concept called a“planned-over” vs. a “leftover”. Anotheroption would be to cook a whole chicken orpork roast in the crock pot during the day(all can be prepped the night before so youjust plug it in and go in the morning) and

serve it for dinner with microwavable brownrice or a brown rice medley and a fresh orfrozen vegetable.

I learned some other helpful things duringthose three weeks. At first, I found that I overplanned meals. I did not make plans for theleftovers so I ended up having to eat ahodgepodge of items at the end of the week.In the summer when it was hot, I found itbeneficial to cook extra meat and packageand freeze for other uses. Then when I gothome during the week, I didn’t have to turnthe oven on for such a long time. Thinkoutside the traditional meat, potato, vegetablecombination. How can your main entrée beused again in a casserole, a salad, or a soup?When you have the time to cook and you havethe oven or the grill already started, use it toits full potential. Make extra and freeze for thedays you are pressed for time.

A great website for busy families is theDisney Family Food site. This websiteorganizes food into quick and healthy recipes,including kid-friendly recipes, with nutrientinformation. There are many tips and foodplans as well as a 7-day meal planner withrecipes and grocery lists. (This website, aswell as other internet resources, is listed atthe end of this article.)

Stick with a few rules of thumb for goodnutrition: the less processed a food is thebetter; go for variety and color in fruits andvegetables; don’t worry if your diet isn’tperfect. Even if your goal is merely to cut outone fast food or convenience meal a week, itis a start. One thing is for sure, having abetter diet will help you manage those busydays with a clear head, a grateful stomach,and a healthier body. Happy Cooking!!!!

Resources:Disney Family Foods: www.family.go.com/foodSimple-Delicious Magazine:www.tasteofhome.com/simple-delicious-magazine(This website includes tabs for Healthy Cooking,Cooking for Two, and 30 minute Back- to-SchoolRecipes)Cooking.com: www.cooking.com (This website hastabs for Quick and Easy Recipes, Kid Favorites, andMake-Ahead, and Freezable recipes.)

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Circles of Care • Fall 2008

Know someone in the hospital at RCH&C? Why not send them adaily e-mail to lift their spirits? Go to rchospital.com and click onthe stethoscope.

Summer InternsCarly Rudeen

I was given the opportunity to workat RC Hospital & Clinics as a summerintern. I worked primarily in the MarketingDepartment and with the RC HospitalFoundation. I also assisted with specialprojects in the Infection Control, HumanResources, Health Information Management,Nursing Administration and HospiceDepartments. Some of my major projectsincluded arranging radio and newspaperadvertising, assisting with meetings for theFoundation, creating a patient informationindex that each patient receives upon check-in,updating Nursery Net, and organizing the “Justfor the Health of It” Corn Capital Days run andthe Renville County Fair booth.

The employees and patients at RC Hospital& Clinics are all so understanding, helpful, andentertaining to work with. I urge anyone, nomatter what your career interest, to apply atRC Hospital & Clinics for the Summer InternProgram. The knowledge and experience Igained through my experiences this summerwill be applied to all my future positions. Iwould like to thank everyone who made thissummer possible - especially Sara Maher forteaching me so much and for being the bestsupervisor ever!

Skye DahlThis summer I worked in the

hospital as a summer intern in theBusiness Office. One of the things I didwas to help the Insurance Technicians withthe aging reports. I researched on theinternet and through phone conversationswith insurance companies how to get claimspaid. Another task that I helped with waskeying in payments, upon receipt, to theappropriate accounts. I also assisted theBusiness Office Manager with balancingaccounts at the end of the month. I usedvarious office skills – operating the faxmachine and making business phone callsand my computer skills in Microsoft Exceland Word.

Congratulations Tami Flann for earning a degree asa RHIT (Registered Health Information Technologist)

from Ridgewater College-Willmar!

RCH&C Passes MPCA Health CareInitiative For Hazardous Waste

The Minnesota Pollution Control Agency(MPCA) recently inspected and passed RCHospital and Clinics for compliance withthe MPCA Health Care Initiative forHazardous Waste. All hospitals andhealthcare facilities are required to managewaste products according to MPCA regulations.The inspectors not only look at how well ahealthcare facility is managing or disposing ofits hazardous wastes, they look for pollutionprevention efforts as well.

RC Hospital & Clinics has a dedicatedstaff that has worked hard over the last fewyears to comply with MPCA regulations. Theorganization also aims to eliminate orprevent waste whenever possible.Healthcare waste is a highly regulated andever changing industry. RC Hospital andClinics continues its efforts to maintain asafe environment and stay on track withpollution control regulations.

Thank you toGloria Lenz ofRenville for the

beautifullyhand-knit newborn

hats she madeand donatedto the nursery.

ENA Honor GuardChad Hanson, RN

The Emergency Nurses Association held its2008 Annual Conference in Minneapolis,September 24-27. RCH&Cs own ChadHanson, RN was selected to be part of theHonor Guard that opened the conference.The ENA Annual Conference is the leadingconference for all emergency nurses andemergency health care professionals. Itoffers the opportunity to learn from the fore-most authorities in emergency healthcare, tonetwork and share ideas and solutions withcolleagues from across the country.

Newwheelchairs havebeen purchased

for theRC Hospital

and theOlivia Clinic

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611 East Fairview • Olivia, MN 56277(320) 523-1261

Standard PreSortU.S. POSTAGE

PAIDOlivia, MN

56277Permit No. 3008800

Postal PatronECRWSS

WARNING SIGNS OF A STROKE

If you think you are having a stroke, call 9-1-1

• Weakness or numbness especially on one half ofthe face.

• Numbness on one side of the body.• Confusion or trouble speaking.• Trouble seeing in one or both eyes for a brief period of time.• Trouble walking, dizziness, or loss of balance.• Severe headache (the worst of your life) with no

known cause.

IMPORTANT NUMBERS & INFORMATIONRC Hospital .................................................................. (320) 523-1261Olivia Clinic .................................................................. (320) 523-1460Hector Clinic ................................................................. (320) 848-6294Renville Clinic .............................................................. (320) 329-8395

Outreach Scheduling ................................................... (320) 523-3445Prescription Renewal Line ......................................... (320) 523-8307Medical Records .......................................................... (320) 523-8303RC Hospital Foundation.............................................. (320) 523-3526Renville County Hospice............................................. (320) 523-1261Questions about your bill? ........................................ (320) 523-8300

Visit us online at www.rchospital.comPatient E-mail Service [email protected]

Always bring a list of your current prescriptions when seeing yourRC Hospital & Clinics provider.

ventsE Prenatal EducationJanuary 2009 at the RC Hospital Conference

Room. Register by calling (320) 523-3444.Topics include labor and delivery, preterm labor,relaxation techniques, newborn care, postpartum care,breastfeeding, bottle feeding, and many other helpfultips.

Caregiver Support Group3rd Tuesday of each month from 1:30 to 3:00 p.m.hospital conference room. Let your loved one attendHeart-To-Heart while you go to the meeting.

Diabetes EducationCertified by the American Diabetes Association.Appointments may be made at the hospital followingyour physician’s referral.

Lois Thompson Memorial Golf ClassicJune 3rd, 2009 at the Olivia Golf Club. Sponsored byAmerican Bank and RC Hospital Foundation. To make ateam contact Sara Maher at (320) 523-3526.

OLIVIA SITE

HECTOR SITE

RENVILLE SITE

Monday-Friday 8:00 am - 5:00 pmSaturday 8:30 am - Noon(320) 523-1460(320) 523-1703 Fax

Monday-Friday 8:30 am - 5:00 pm(320) 848-6294(320) 848-2655 Fax Monday-Friday 8:30 am - 5:00 pm(320) 329-8395(320) 329-8397 Fax

After hours please call our answering service to contact the on-call physician or leave a message - (320) 523-1460

For after hour emergencies call 911

SITE HOURS/TELEPHONE