RAVI PRAHLADBHAI MISTRY B-206, Shlock Residency, Nr. Nalanda College, Parivar Char Rasta, Waghodia Road, Vadodara, Gujarat – 390019 Contact: +91 9909100479; E-mail: ravi_siddhs@hotmail.com

<Date>

<Name><Designation><Company Name><Address><City, State>

Dear <Mr. /Ms> <Surname>

I am submitting herewith my resume for your perusal consideration for the post of < position vacant> in your organization.

A systematic, organized, hardworking and dedicated team player with an analytical bent of mind with excellent academic credentials. I have experience of 4+ years in the industry across Systems Administration, Infrastructure Support, Network Functions & Security, Hardware and Software Installation. Well versed in configuration of networking devices, security, systems administration, disaster recovery management and customer support for systems and software up-gradation.

A hard working & talented individual with sound knowledge of hardware and networking support, seeking a challenging job that would synergize my skills and knowledge with the objectives of the organization. A responsible, reliable and committed worker, give my best both as a part of a team and working independently.

Dedicated and focused individual, determined to add value to the organization I work for, through my exceptional knowledge and learning ability. Possess well developed communication skills with reputation of unwavering accuracy, credibility and integrity.

The above credentials along with my enclosed resume make me ideally suitable for a position in your organization. I would appreciate an opportunity for a personal interview.

Thanking you, Yours sincerely,

RAVI PRAHLADBHAI MISTRY

RAVI PRAHLADBHAI MISTRY B-206, Shlock Residency, Nr. Nalanda College, Parivar Char Rasta, Waghodia Road, Vadodara, Gujarat – 390019 Contact: +91 9909100479; E-mail: ravi_siddhs@hotmail.com

HARDWARE & NETWORKING PROFESSIONAL Competent and result oriented professional with experience of over 4 years across system administration, IT infrastructure

support and network functions & security. Currently spearheading as a Senior Network Support Engineer with Sysnet Global Technologies Private Limited

Well versed in networking fundamentals & IP addressing concepts, preceded by a good exposure to network management.

Good knowledge of system and networking; installation and configuration of IT networks, maintenance, troubleshooting and user management with experience in installation, up gradation, configuration and support of network devices.

Extensive exposure of handling administration, installation, PC hardware and assembling, troubleshooting and support of client/server hardware, software, peripherals, and networking systems for Windows 2008 Server & CCNA window XP, vista, win-7 & Networking

Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take challenging assignments.

Technical Skills Configuration and Administration of

o Routers and switches o Local Area Network, Wireless Router (Entry level), Wireless Access Point. o Active Directory Services (Domain Controller), Creating Domain User Accounts and Domain User Groups.

Assembling and dissembling of computer systems. Installing and removing new hardware and software in the computer system as well as laptops.

Microsoft Windows 98, XP, Vista, Windows 7, Windows Server 2K & 2K3. Installation and format the operating systems (Windows 98, XP, Vista, 7, 2K, 2K3) Microsoft Office XP, 2003, 2007 and 2010. Fault troubleshooting in systems MS Office, English (Alphabet/Numeric) 60 wpm, Abby Fine Reader, Internet Applications

Provided technical expertise for IT network design, implementation, optimization and upgrade.

Monitored the LAN/WAN network environment including routers, switches, firewalls, and Internet access and software

applications.

Installation, configuration and maintenance of [Windows servers, Cisco infrastructure] system network components.

Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions.

Provided administration support, accessing network systems in their ‘root’ level.

Technical Support and Administration: Managed and administered Windows/Linux systems – Performed periodic maintenance, provided technical support and

executed systems engineering.

Implemented proper recovery procedures for disasters and administered user-accounts’ mailbox.

Maintained the timely back-up of important data and management resources.

Assisted in the timely recovery of data lost due to software crash or hardware failure.

Conducted periodic performance tests on existing servers.

Managed and advised the deployment of new system designs.

Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements.

Installed and configured secured environments, VPN Internet connectivity of virtualized server environment and clients.

TECHNOLOGY SUMMARY

Hardware: Cisco switches and routers, Windows Servers, Dell or HP Servers/workstations, HP Thin Clients, Apple hardware.

Software: Windows/Linux OS, MAC OS, SQL Server Enterprise, Microsoft AD, IIS and Apache

Protocols: DNS, HTTP, IMAP/POP3, SMTP, LDAP, DHCP, NAT

Core Competencies,

Problem solving: Analytical and decision making skills.

Team-worker: Ability to guide and work with others.

PROFESSIONAL EXPERIENCEDatastat technology Pvt. Ltd. Since April 2015Senior Network Engineer/Team Leader

Upgrades, installs and troubleshoots networks, networking hardware devices and software. Maintains inventory of equipment and parts as well as documentation of vendor activities. Develops and documents system standards for computer and network devices. Ability to communicate orally and written in a professional manner. Prior experience supporting, implementing and/or administering networks. Works well both alone or in a team setting

SYSNET GLOBAL TECHONOLOGIES PRIVATE LIMITED since September 2010 to March- 2015Senior Network Support Engineer

Accountable to oversee & install computer requirements along with all related accessories, operating system installations and networking while ensuring smooth functioning of systems.

Responsible for installing software, patching, upgrading and maintenance of operating system, complex hardware, software and upgrades to ensure work is performed as per the company policy.

Accountable for web services administration, providing support to Oracle 10g based software and supervision of backup, monitoring servers and IP addresses

Providing network, desktop and server level support; efficiently handling the troubleshooting of all desktop, hardware/ software and network issues on Windows platforms (Windows 2003 and HP G5 Server)

Responsible for installation, up gradation and maintenance all hardware/ software and operating system. Effectively monitoring functioning of equipment/ peripherals and make necessary modifications to ensure system operates in

conformance with specifications. Analyzing information to determine, recommend, and plan network layout, including type of computers and peripheral

equipment modifications. Responsible for figuring out hardware problems of machines, Network and Network equipment & scrutinizing user needs and

recommending appropriate hardware, software for the system. Installing, upgrading and maintenance of server hardware components as per requirement. Creating individually local area

network and wireless network. Responsibly handling network connectivity as well as implementation/ integration/ troubleshooting for servers, remote access,

storage devices, backup devices, printers and scanners in LAN environment. Efficiently providing administration and troubleshooting for network servers and resolving connectivity issues. Managing complete troubleshooting activity pertaining to Performance, Network Administration, Application Conflicts and Bugs

and addressing overall queries involving Information System/ Software. Involved in troubleshooting issues found in work stations related to application, hardware and LAN. Analyzing root cause of failures and evolved breakdown solutions within minimum turnaround time.

SH ENTERPRISE Aug 2007 - Oct 2009Network Engineer

EDUCATIONAL CREDENTIALS

Phoenix Certified Hardware & Networking Professional 2007Phoenix Education, Vadodara

AutoCAD 2006Hyper soft Technologies Vadodara

Diploma in Civil Engineering 2005MS University Vadodara

Class X 2000GSEB, Gandhinagar

Professional Tanning Microsoft Certified System Engineer (MCSE) CISCO Certified Network Associate (CCNA) Certified Wireless Network Professional (CWNA) Linux – Red Hat Enterprise

Date of Birth: 12th November, 1985Languages Known: English, Hindi, Gujarati and MarathiReferences: Available on Request