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RAPID NEEDS ASSESSMENT TEAM Field Operations Guide

9324.1-FG i OCTOBER 1999

OCTOBER 1999

Field Operations Guide

9324.1-FG

In Federal Disaster Operat ions

Federa l Emergency Management Agency

RAPID NEEDSASSESSMENT

T E A M

Front cover


9324.1-FG i OCTOBER 1999

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9324.1-FG ii OCTOBER 1999

Rear cover

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 1 — INTRODUCTION

OCTOBER, 1999 WHITE — 3

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide TABLE OF CONTENTS CHAPTER 1 — WHITE I. PURPOSE II . FOREWORD III . CONCEPT OF OPERATIONS CHAPTER 2 — BUFF I. TEAM ORGANIZATION CHAPTER 3 — RED I. RESPONSIBILITIES CHAPTER 4 — GREEN I. SAFETY CHAPTER 5 — BLUE I. MOBILIZATION/DEMOBILIZATIO N CHAPTER 6 — YELLOW I. BASE OF OPERATIONS


OCTOBER, 1999 WHITE — 4

TABLE OF CONTENTS (continued) CHAPTER 7 — BUFF I. CONDUCTING ASSESSMENTS CHAPTER 8 — RED I. MERS SUPPORT CHAPTER 9 — GREEN I. TEAM EQUIPMENT AND SUPPLY CACHE CHAPTER 10 — GOLD I. TEAM POSITION DESCRIPTIONS CHAPTER 11 — BLUE I. OPERATIONAL CHECKLISTS CHAPTER 12 — WHITE

I. GLOSSARY OF TERMS CHAPTER 13 — WHITE I. CONVERSION TABLES II . NOTES AND COMMENTS SHEETS


9324.1-FG OCTOBER, 1999 WHITE — 1

RAPID NEEDS ASSESSMENT TEAM

Field Operations Guide CHAPTER 1 — INTRODUCTION Contents n Purpose n Foreword n Overview n Concept of Operations



PURPOSE The Field Operations Guide (FOG) for Rapid Needs Assessment Team Response is intended to serve as a field reference guide for Interagency Rapid Needs Assessment Teams while conducting initial assessment operations on disasters. It is a compilation and summary of important methodologies and procedures for conducting and logistically supporting an assessment mission. The FOG also lists participating agency responsibilities, position description summaries, operational checklists and provides sample reporting formats. The FOG is color-coded by section and corresponds to the Table of Contents to promote ease of access to reference material. It is expected that all Team personnel will use the FOG as a tool for both training and assessment operations. It should be kept ready for immediate access with each responder's personal gear bag.



FOREWORD The Federal Emergency Management Agency has coordinated the development of a program that provides a rapid assessment capability immediately following a disaster which is likely to result in Federal assistance being provided to affected States. This assessment is critical within the first few hours after an incident in determining the need for Federal response to life-threatening situations and imminent hazards. The Rapid Needs Assessment Team's (referred to in this document as "Team") mission is to collect and provide information to determine requirements for critical resources needed to support emergency response activities. As a component of the Advanced Element of the Emergency Response Team (ERT-A), the Team is responsible for assessing both the overall impact of a disaster event and determining Federal response requirements. The requirements identified by the Team are those which will pose the greatest response challenge to the affected State Government. This Rapid Needs Assessment differs from Preliminary Damage Assessments (PDA). A PDA is used to determine the amount of recovery assistance required by an affected State. Under no circumstances should the duties of the Team be combined with the members of a PDA Team. Each Team performs specific, finite functions that in no way overlap. A Team is alerted and deployed to the disaster to augment State and local assessment capabilities. All Team operations will be conducted as a closely coordinated joint Federal/State effort. A Team may be activated by FEMA and pre-positioned prior to a disaster in anticipation of a possible State request for rapid assessment assistance. This deployment would precede a potential large-scale or catastrophic incident, such as a hurricane. If not deployed pre-disaster, the Team will be activated as soon after a catastrophic or large-scale event as possible.



OVERVIEW A Rapid Needs Assessment Team is comprised of technical experts from FEMA and other participating agencies. As a component of the ERT-A, the Team functions in a semi-autonomous manner in support of ERT-A operations providing situation assessments to determine immediate victim needs (food, water, medical, shelter, etc.) and impact to infrastructure (utilities, communications, transportation, etc.). Assessment data is reported to the ERT-A or ROC. The assessment data is then used by State and Federal managers in making response decisions. It enables the Federal Government to pro-actively recommend resources to support State and local efforts, and to rapidly provide resources to meet identified needs. A Team contains three components: a Management Element (Team Leader and State EMA Rep); an Assessment Element (five Assessors); and a Quick Response System (QRS). The Management Element supervises and coordinates the assessment process carried out by Team subordinates. The Assessment Element is comprised of technical specialists that conduct the field assessment and report their findings and recommendations to the Management Element. The QRS provides documentation, logistics and communications support to the Assessment Element.



CONCEPT OF OPERATIONS

The Rapid Needs Assessment process is designed for Team personnel and support equipment to be able to arrive at the disaster vicinity within 12 hours of activation. The Teams are designed to be small and self-sufficient so that local and State resources will not be impacted. Due to the unique mission of the Team, it is expected that the Teams will complete their assignments within 24-72 hours. The Teams will use a standard Team organizational structure, equipment and supplies, as well as reporting procedures. The Teams deploy quickly at the request of the affected State in coordination with the involved FEMA Region. A Team (or teams) may be pre-deployed at the request of a FEMA Region, in anticipation of a potential disaster such as a hurricane. It is designed to assess the overall impact of an event and determine Federal response requirements, and will provide disaster intelligence to the ROC, State EOC, and ERT-A concerning life-threatening situations and imminent hazards. A Team will most likely deploy to catastrophic scenarios where magnitude and scope indicates the need for Federal resources. The need for Federal resources is defined as those resources requested by the affected State. All reimbursable costs incurred during travel related to Team activations that are paid by individual Team members will be reimbursed by their sponsoring agencies using standard travel reimbursement procedures.



CONCEPT OF OPERATIONS (continued) Upon the activation of a Team, FEMA will issue a Mission Assignment to each participating agency's headquarters office which allows for reimbursement of the costs the Team member and respective agency will incur. Once mission-assigned, the participating agency assumes all responsibilities for the cost of activating its Team member. After the activation, FEMA will spend the participating agency an official letter that will direct the agency to submit for reimbursement of all Team activation-related costs.


9324.1-FG OCTOBER, 1999 BUFF — 7

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 2 — TEAM ORGANIZATION TABLE OF CONTENTS n Management Element • Team Leader • State EMA Representative n Assessment Element • Medical Specialist • Mass Care Specialist • Infrastructure Specialist • Fire/Urban Search and Rescue Specialist • Hazardous Materials Specialist n Quick Response System • Documentation Specialist • Communications Specialist • Logistics Specialist n Team Organization Structure n Multiple Teams n ERT-A Basic Organizational Structure

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 2 — TEAM ORGANIZATION


MANAGEMENT ELEMENT n Team Leader - Supervises the field assessment process. n State EMA Representative - Serves as advisor to the Assessment Team and assumes the role of Team Leader during the absence of the designated Team Leader. ASSESSMENT ELEMENT n Medical Specialist — Assesses potential health and medical needs of disaster victims. n Mass Care Specialist — Assesses mass shelter, feeding capabilities and/or requirements. n Infrastructure Specialist — Assesses overall impacts to essential infrastructure facilities and systems. n Fire/Urban Search and Rescue Specialist — Assesses fire suppression and search and rescue capabilities and requirements. n Hazardous Materials Specialist — Identifies unsafe or potentially unsafe areas and other hazards with possible hazardous material releases. QUICK RESPONSE SYSTEM (QRS) n Documentation Specialist — Assembles and processes field assessment reports. n Communications Specialist — Installs, integrates, operates and maintains the communication package in support of the Base of Operations (BoO) and the Assessment Element while in the field. nn Logistics Specialist — Provides logistical support for the Team and is responsible for setting up the BoO.



TEAM ORGANIZATION STRUCTURE

Mass Care SpecialistRepresents ESF-6, -11

Quick Response SystemTelecomm Spclst (4)

Documentation SpclstLogistics Spclst

Fire/US&R SpecialistRepresents ESF-4, -9

Infrastructure SpecialistRepresents ESF-3

Medical SpecialistRepresents ESF-8

Haz Mat SpecialistRepresents ESF-10

STATE EMA REPTEAM LEADER

ERT-ATEAM LEADER


9324.1-FG OCTOBER, 1999 BUFF — 10

MULTIPLE TEAMS Depending on the scope, severity and type of disaster, more than one Team may be requested and deployed. If this occurs, the basic Team organizational structure is expanded to include coordinator positions in the Management and MERS Support elements. This is necessary to coordinate the field operations, documentation, communications and logistical support of the various Teams assigned. If more than one Team is deployed, and they are assigned to the same Base of Operations or in close proximity to one another, the organizational structure would look like the following:


9324.1-FG OCTOBER, 1999 BUFF — 11

ERT-A BASIC ORGANIZATION STRUCTURE The following depicts the relationship of the Team to the basic ERT-A organizational structure. The Team Leader reports directly to the ERT-A Team Leader, but the flow of assessment information is transmitted to the ERT-A Information and Planning Section. If ERT-A is not yet operational, assessment information would be transmitted to the ROC.


9324.1-FG OCTOBER, 1999 BUFF — 12



9324.1-FG OCTOBER, 1999 RED — 13

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 3 — RESPONSIBILITIES TABLE OF CONTENTS n Introduction n FEMA Headquarters n FEMA Regions n FEMA Mobile Emergency Response Support (MERS)

Detachments n Other Federal Agencies n States n Individual Team Members

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 3 — RESPONSIBILITIES

9324.1-FG OCTOBER, 1999 RED — 14

INTRODUCTION FEMA, the State government and other involved Federal agencies have responsibilities associated with providing coordination among all participants to assure the success of the Rapid Needs Assessment Process prior to and during Team emergency response missions. State and local government authorities are responsible for initial response actions and situation assessment. However, the Team may be deployed at the State's request to provide assistance, since coordinated Federal assistance may be necessary when the State(s) response capability is nearly exhausted. FEMA HEADQUARTERS FEMA Headquarters EST may support the development of initial information requirements needed from State and local assessment efforts. Maintenance of the support kits will be accomplished by the MERS Detachments as directed by FEMA Headquarters. When requested by FEMA Regions, FEMA Headquarters will assist in providing technical support and augmentation. Publication and maintenance of procedural and policy documents relating to this Process is a responsibility of FEMA Headquarters. These documents include; Operations Systems Manual, Field Operations Guide (FOG) and training manuals.


9324.1-FG OCTOBER, 1999 RED — 15

FEMA REGIONS FEMA Regional offices have responsibility managing this program and coordinating the Federal response effort as determined by data collected during assessment operations. When a Regional Operations Center (ROC) is established during a disaster, the ROC has the responsibility of assisting the MERS Operations Center (MOC) in coordinating the deployment of Team members. In addition, FEMA Regional Offices have the responsibility of maintaining a roster of qualified personnel that comprise a Team. Regions will need to develop and maintain activation and mobilization procedures. FEMA MOBILE EMERGENCY RESPONSE SUPPORT (MERS) DETACHMENTS MERS Detachments have the responsibility for storing, maintaining, inventorying, deploying and operating the Team vehicles, communications equipment and life support supplies. MERS Detachments will develop deployment plans for ground and air movement of the Quick Response System (QRS). The MERS Chief of the designated supporting MOC will identify one member of the QRS to be the QRS Manager. The QRS Manager serves as the Chief of Party for the component while it is in transit and while performing the assessment mission.


9324.1-FG OCTOBER, 1999 RED — 16

OTHER FEDERAL AGENCIES Other Federal participating agencies have the responsibility of ensuring that their agency representatives have the expertise required of the position and meet the prerequisite requirements established for certification. The Federal agency whose mandated responsibilities under the Federal Response Plan most closely reflects those skills, knowledge and abilities of the particular Team assessment element has been identified as the lead agency. They are: n Medical Specialist — lead agency is the U.S. Public Health

Service. n Mass Care Specialist — lead agency is the American Red

Cross. n Infrastructure Specialist — lead agency is the U.S. Army Corps

of Engineers. n Fire/Urban Search and Rescue Specialist — lead agency is

FEMA. n Hazardous Materials Specialist — lead agency is U.S.

Environmental Protection Agency.


9324.1-FG OCTOBER, 1999 RED — 17

STATES A State, in cooperation with local emergency response agencies, is responsible for the initial response actions and situation assessment. However, the Team may be deployed to assist a State, since coordinated Federal assistance may be necessary when State resources are overwhelmed and capabilities have been exhausted. The affected State is responsible for initiating a Rapid Needs Assessment Team request through the responding FEMA Regional Office. When requesting a Team, the State will provide initial information regarding POA, POC, etc., needed by FEMA for Team deployment. Each State is also responsible for designating a qualified and trained individual to fill the Emergency Management Agency (EMA) Representative position on the Team, who will serve as co-manager and liaison. INDIVIDUAL TEAM MEMBERS Team Leaders have the responsibility to keep the FEMA Operations Center (FOC) informed of their availability and status (i.e., extended sick leave, reassignment, retirement, etc.). Maintaining this information is critical and could affect a mobilization request. Members of the Assessment Element also have the responsibility to keep their respective agencies informed of their availability status. This is accomplished through their agency EOC or program POC. Team members are also responsible for maintaining a state of readiness to respond to Team mobilization orders and reach a designated point of arrival within 12 hours of activation. This includes maintaining individual Personal Kits with enough personal supplies (i.e., clothing, toiletries, medication, etc.) to be self-sufficient for 24 hours after activation.


9324.1-FG OCTOBER, 1999 RED — 6

INDIVIDUAL TEAM MEMBERS (continued) If placed on alert, Team members must maintain communications capability with the FOC. This can be accomplished by being immediately accessible via pager or telephone. This communication capability will remain in effect until an activation order is received, or the alert status is rescinded.


9324.1-FG OCTOBER, 1999 GREEN — 1

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 4 — SAFETY

TABLE OF CONTENTS n Introduction n Clothing and Protective Equipment (Field) n First Aid n Heat Stress Recognition • Heat Cramps • Heat Exhaustion • Dehydrated Exhaustion • Heat Stroke n Helicopter Transportation n Suspected Hazardous Materials • Hazard Labeling System • Label Requirements n Environmental Hazards • Winter Weather • Hypothermia n Power Line Hazards

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 4 — SAFETY


INTRODUCTION Team personnel will be exposed to many hazards during the initial hours following the arrival at a disaster scene. The local jurisdiction and State will be focusing on saving lives and many public safety issues will not be immediately addressed. The Team Leader has the primary responsibility to ensure that good safety practices are maintained throughout the operation. Each team member must also recognize and practice safety procedures to ensure their individual as well as the Team's welfare. CLOTHING AND PROTECTIVE EQUIPMENT n Wear hard hat. n Wear laced leather boots with slip-resistant soles. n Use gloves to protect hands. n Wear high visibility protective vest. n Use insect repellent when exposed to insect-occupied

environment. n Use eye protection when in dusty environments. n Use hearing protection when working near high noise level

equipment such as helicopters.



FIRST AID Prompt first aid should be given for all injuries. First aid kits are available at the Base of Operations and in each of the Team assessor vehicles.

Cardio-pulmonary resuscitation



HEAT STRESS RECOGNITION Heat stress disorders are divided into four categories. They are: n Heat Cramps — caused by failure to replace salt lost in

sweating. • Symptoms are painful muscle cramps. • Treat by drinking lightly salted water or lemonade,

tomato juice, or athletic drinks. n Heat Exhaustion — caused by failure to replace water and

salt lost in sweating. • Symptoms are weakness, unstable gait or extreme

fatigue; wet, clammy skin; headache; nausea, collapse. • Treat by drinking lightly salted fluids and rest in a

shaded area. n Dehydrated Exhaustion — caused by failure to replace water losses over several days. • Symptoms are weight loss and excessive fatigue. • Treat by increasing fluid intake and provide rest until body weight is restored. n Heat Stroke — caused by total collapse of the body's

temperature regulating mechanisms. • Symptoms are hot, often dry skin; high body

temperature (106o F or higher); mental confusion, delirium, loss of consciousness, convulsions. • Treat by cooling the victim immediately, either by

immersing in cold water or soaking clothing with cold water and fanning to promote cooling. Continue until temperature drops below 102o F. Treat for shock once temperature is lowered.



HELICOPTER TRANSPORTATION Exposure to helicopter operations while on assignment is common while conducting assessment activities. Helicopters are important assets, which require several safety considerations: n Follow instructions of helicopter personnel at all times. n Helicopter personnel should provide detailed briefings on safety

procedures to all personnel. n Stay at least 50 feet away from small helicopters and 100 feet

away from large helicopters, unless authorized by the pilot or flight crews.

n Always approach or leave aircraft from the front or from the

side near the front, in full view of pilot. n Never approach or leave helicopter where ground is higher than

where helicopter is sitting or hovering. n Unless equipped with eye protection, do not watch landings,

takeoffs, or hovering helicopters. n Hard hats should be worn only if equipped with a chinstrap,

otherwise hard hats must be securely carried by passengers. n Keep safety harness fastened at all times, except when

instructed to release it. n When leaving the helicopter, stoop-walk immediately away to

the front or side until at least 30 feet away from the rotors. n Stay away from tail rotors at all times.



HELICOPTER TRANSPORTATION (continued) n Carry all loose papers, maps etc., securely in hand or enclosed

in a bag or briefcase. n Do not smoke within 50 feet of helicopter, fuel storage, or

fueling equipment. n Never stand directly beneath hovering helicopter unless trained

in and performing sling load hookup operations. n Show wind direction for landing helicopter with flag, dust, or

other visual indicator. n Keep helicopter facilities clear of unauthorized personnel,

equipment, and loose objects. SUSPECTED HAZARDOUS MATERIALS Hazardous materials are being encountered with increasing frequency in disaster situations. Hazardous materials may be industrial or agricultural chemicals, explosive substances, military ordnance, drug labs, etc. n Since many responders to disasters are neither trained or

equipped to identify and deal with hazardous materials, your primary responsibility is to prevent yourself and others from being adversely affected or injured.



SUSPECTED HAZARDOUS MATERIALS (continued) n If you encounter what you suspect may be hazardous

materials, generally: • Stay upwind, uphill, and avoid breathing vapors. • Isolate the area. • Warn others in the immediate vicinity. • If you do not have specific technical expertise to

properly respond to the situation, report it to the experts. Do not get personally involved.

Hazard Labeling System Hazardous materials are identified by the Hazard Labeling System. International regulations require that the contents of packages to be transported be labeled. In some cases, there are different labels for interstate and international shipment. The labels are four inches square, with lettering diagonally across the face of the label. These labels are required by the U.S. Department of Transportation for interstate shipment via rail or highway carrier and regulations require that a label must appear on at least two opposing sides or two opposing ends of a package (excluding bottom).



LABEL REQUIREMENTS

Contents Label Color Description

Explosives Orange, w/ black inscription, border and symbol

Three classes: A, B and C

Nonflammable gas

Green, w/ black inscription, border and symbol

Flammable Gas Red, w/ black inscription, border. and symbol

Flammable Liquid

Red, w/ black inscription. Easily confused border, and symbol w/ label for flammable gas

Flammable Solid White w/ vertical red strips w/ black inscription, border, and symbol

The words "Flammable Solid" must not contact red strips

Oxidizing or Organic Peroxide

Yellow, w/ black inscription, border, and symbol

Poison Gas White, w/ black inscription, inscription, border, and symbol



LABEL REQUIREMENTS (continued)


Poison White, w/ black inscription border, and symbol

Irritant (Domestic) White, w/ black border and red inscription

Irritant (Import/Export Shipment)

White, w/ black inscription and border

Radioactive Materials (Three Labels are Specified)

Radioactive I White, w/ black printing, border, and symbol and red overprint vertical bar

Radioactive II Upper half yellow, bottom half white, w/ black printing, border and symbol, and red overprint two vertical bars

Radioactive III Upper half yellow, bottom half white, w/ black symbol, and red overprint three vertical bars



LABEL REQUIREMENTS (continued)


Corrosive Upper half white, lower half black, symbols and border upper half black, word "Corrosive" lower half white

Empty White, w/ black border and word "empty"

Each side 6" long and each letter at least 1 inch high

ENVIRONMENTAL HAZARDS Winter Weather — key items the Team should consider if required to work outdoors in winter: n Keep clothing as dry as possible. n Keep body temperature high and satisfy thirst by drinking warm

water, not by drinking cold water, snow, or ice. n Drink plenty of liquids to prevent dehydration, although an

individual does not "feel" thirsty. n Have high-energy food available. n Best to travel in pairs as a minimum.



ENVIRONMENTAL HAZARDS (continued) Hypothermia — Hypothermia is a condition of subnormal body temperature caused by exposure to cold and aggravated by numerous factors. n Hypothermia usually occurs on a cold, wet, windy day with

temperatures at or above freezing. n When working outdoors in cold weather, to prevent

hypothermia: • Get adequate rest. • Eat nutritional supplements between meals. • Use proper clothing and a sleeping bag that is wind

resistant, maintains body heat, and limits skin exposure. n Always anticipate bad weather and dress accordingly, or carry

warmer clothes with you. n Understand the effects of cold and wind. Most hypothermia

cases develop between 30o F and 50o F. n Cover the head and neck to prevent heat loss. n Keep active to maintain the body's metabolism. n Stay dry. n Carry hot drinks.



ENVIRONMENTAL HAZARDS (continued)

WINDCHILL CHART



POWER LINE HAZARDS Many types of disaster events result in downed or drooping power lines. Even deactivated transmission and distribution lines may continue to hold charges. When around downed or drooping power lines: n DON'T drive under power lines with long radio antennas. n DON'T fuel vehicles under power lines. n DON'T go near or move downed power lines. n DON'T approach power lines when standing water is present. If a power line falls on your vehicle, DON'T leave vehicle. If for some other life-threatening reason you must leave the vehicle, jump clear, DON'T hang on, keep feet together and bunny hop away. Safety is a matter of common sense. Use it and you will keep yourself and other Team members out of trouble and get the job done safely.


9324.1-FG OCTOBER, 1999 BLUE — 15

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 5 — MOBILIZATION/DEMOBILIZATION TABLE OF CONTENTS n Introduction n FEMA FOC/MOC 24-Hour Directory n Other Federal Agency 24-Hour Directory n Mobilization Phases • Advisory • Alert • Activation • Deactivation • Redeployment n Activation n Demobilization n Refurbishing Equipment Cache

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 5 — MOBILIZATION/DEMOBILIZATION

9324.1-FG OCTOBER, 1999 BLUE — 16

INTRODUCTION To facilitate the mobilization procedures of the Team, FEMA has established a 24-hour command and control structure. This structure includes the FEMA Operations Center (FOC) and the five MERS Operations Centers (MOC). These centers will disseminate Team mobilization actions and other items to supporting agencies, FEMA Headquarters, affected Regions, and field elements. FEMA Regions will mobilize and demobilize Teams using the guidelines established in their respective mobilization plans as a minimum. These plans will include the mobilization phases of: n Advisory n Alert n Activation n Deactivation n Redeployment A Team advisory provides a means for information-sharing among program supporters concerning incidents, events, and crises/emergency response activities being conducted by other Federal and State emergency responders. These events could result in a requirement for activation of a Team. When a Team alert is issued, an event has occurred, or is imminent that may require Team response operations. When issued, affected participating organizations will ensure their Team members are informed, mission capable and will take necessary actions to ensure they are capable of immediate movement to a point-of-arrival.


9324.1-FG OCTOBER, 1999 BLUE — 17

FEMA FOC/MOC 24-HOUR DIRECTORY

FACILITY PHONE FAX

FOC (202) 898-6100 (800) 634-7084

(202) 898-6175

BOTHELL MOC (425) 487-4448 (800) 395-6042

(425) 487-4401

DENTON MOC (940) 898-5280 (800) 260-5110

(940) 898-5512

DENVER MOC (303) 235-4847 (800) 311-7021

(303) 235-4987

MAYNARD MOC (508) 461-5501 (800) 213-8965

(508) 461-5508

THOMASVILLE MOC

(912) 225-4756 (800) 792-6196

(912) 225-4755

OTHER FEDERAL AGENCY 24-HOUR DIRECTORY

AGENCY PHONE FAX

AMERICAN RED CROSS

(703) 206-8822 (703) 206-6296

EPA HQ (202) 260-3850 (202) 260-0154

PUBLIC HEALTH SERVICE

(301) 443-1167 (301) 443-5146

U.S. ARMY CORPS OF ENGINEERS

(202) 761-1001 (202) 761-0378


9324.1-FG OCTOBER, 1999 BLUE — 18

MOBILIZATION PHASES Depending upon the situation, there are several types of mobilization notifications that a Team member or agency may receive: n Advisory — When an incident occurs that could involve a

Team(s), an Advisory will be issued to the program community. An Advisory is issued for informational purposes only and does not require any formal action other than acknowledgment of receipt. An Advisory provides a means for information-sharing among program participants concerning incidents, events, and crisis/emergency response activities being conducted by other Federal and State emergency responders.

nn Alert — When an event has occurred or is imminent that may

require a Team response, an Alert is issued. Affected supporting organizations will ensure their Team members are informed, mission-capable and will take necessary action(s) to ensure they are capable of immediate movement to a Point of Arrival (POA).

nn Activation — When an event or emergency response is

imminent or has occurred, Team response efforts will be initiated, if required. An Activation will be issued to Team members based on the location of the event. The Activation signals transition from a preparedness phase to an operational phase. On issuance of an Activation, affected Federal agencies immediately deploy their Team members in accordance with the instructions stated in the Activation message.


9324.1-FG OCTOBER, 1999 BLUE — 19

MOBILIZATION PHASES (continued) n Deactivation — A Deactivation order terminates the Team

mission under a previously declared Team Activation. Team(s) are authorized to withdraw staff and assets from the disaster area and return to their home base. The Deactivation order will always be used to mark the end of Team operations resulting from the completion of the mission assignment or other authorized instructions.

n Redeployment — A Redeployment order is issued when it is

necessary for previously activated and committed Teams to deploy to another catastrophic disaster scene. If a deployed Team receives a redeployment order, the Federal supply system must ensure the cache is replenished as soon as possible at the new disaster scene.

ACTIVATION The following sequence of events is used to activate a Team: n The affected State will request Rapid Needs Assessment

support from their FEMA Region and identify the State EMA representative who would deploy with the Team.

n The affected FEMA Region will contact their designated MOC

and request initiation of a conference call between the affected FEMA Region, State and designated MOC. During the conference call a decision will be made regarding Team activation.


9324.1-FG OCTOBER, 1999 BLUE — 20

ACTIVATION (continued) n If a Team is activated, the designated MOC will contact

participating Federal agencies that will be asked to identify an available Team member, preferably in proximity to the impacted area.

n When notified by either their agency or the designated MOC,

Team members will contact the MOC to verify that they have been activated and to receive additional information (i.e., POA, arrival time of QRS, etc.).

n The designated MOC will contact the Team Leader and the

State EMA Representative and will also activate the designated QRS.

DEMOBILIZATION The Team Leader and the affected State EMA Representative will determine when their assignment is completed. They will develop demobilization or reassignment recommendations to the ERT-A. Once a Team has completed its assessment mission, the status of the Team and individual members must be determined. The ERT-A will consult with the ROC to determine Team status. Either a Deactivation order will be issued terminating the mission, or a Redeployment order will be issued, redeploying the Team to another disaster scene.


9324.1-FG OCTOBER, 1999 BLUE — 21

DEMOBILIZATION (continued) n If a Deactivation order is received, the Team may be entirely

demobilized and all Team members returned to home base. Or, individual Team members, at the request of their agency, may be reassigned in one of three ways:

• Individual members may be re-assigned to other responsibilities supporting the Federal response effort, either with FEMA or a participating agency, in the DFO or a field ESF operation.

• Selected members may remain in the disaster area to provide technical assistance to local governments.

• Team members may be reassigned to participate on the Preliminary Damage Assessment (PDA) Team, compiling more detailed damage assessment reports and determining long-range human/infrastructure needs.

n When the Team is released from their assignment, the QRS

coordinates the demobilization. The QRS will ensure that the Team has ground transportation to a point of departure or other reporting site. The QRS will work to arrange flights to home base for departing Team members.

REFURBISHING EQUIPMENT CACHE After returning to its MERS home base, the QRS personnel will revert to MERS status. The MERS Detachment will resupply and refurbish the equipment cache and will place any items considered excess into the Federal property disposal channels. The MERS Detachment will generate a report on the status of each item in the cache and present a recommendation of how to rehabilitate the cache.


9324.1-FG OCTOBER, 1999 BLUE — 22

REFURBISHING EQUIPMENT CACHE (continued) n If possible, all used caches should be restored to a readiness

status 30 days upon return from a mission. Once the cache is returned to a state of readiness, the MERS Detachment will have completed the operational cycle and will return to preparedness activities for the next mission.

n Each Team member is responsible for rehabilitating their own

personal kits. This ensures that the kit is rapidly returned to a state of readiness and never leaves the possession of the Team member.


9324.1-FG OCTOBER, 1999 YELLOW — 23

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 6 — BASE OF OPERATIONS TABLE OF CONTENTS n Introduction n BoO Sections • Shelter Area • Medical Treatment Area • Feeding Area • Vehicle Parking Area n Sample BoO Layout

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 6 — BASE OF OPERATIONS


INTRODUCTION The BoO serves as the central hub for collecting, analyzing, processing, packaging and transmitting incoming data from the Assessors. It is also the place where centralized property management and resource tracking is executed. In addition, the BoO may be used by all Team members for billeting and feeding in worst-case scenarios. n The BoO will have a Command Center, where information from

the field is received, analyzed and reviewed by the Team Leader and processed. The Command Center will be linked to the Assessor vehicles operating in the field.

n When more than one Team is assigned to assess an affected

geographical area, one BoO may be established to provide the management and support requirements for the Teams. Travel times, communication connectivity and other factors would determine the feasibility of more than one Team co-locating at one BoO.

n The QRS provides logistics support at the BoO, including set

up and providing day-to-day logistical needs. This may include issuance of personal gear for sleeping, eating, safety and hygiene.

BoO SECTIONS n At a minimum, the BoO will contain three sections: • Command Center • Equipment Cache Area • Sanitation Area



BoO SECTIONS (continued) n If the Team Leader determines that the Assessors should

return periodically to the BoO for rest, billeting facilities will be arranged. If the event is so catastrophic that no fixed billeting accommodations are available, the BoO may be expanded to include the following areas:

• Shelter Area • Medical Treatment Area • Feeding Area • Vehicle Parking Area Shelter Area In the event that fixed facilities are unavailable for housing Team members, the equipment cache contains tents, sleeping bags, ground cover and other equipment designed to support the personal sheltering needs of the Team members. The cache includes two-person tents that are approximately 4 feet by 6 feet. Larger individuals may not be able to comfortably share a tent and segregation of the sexes may require additional tents. As such, the number of tents and configuration of the personnel shelter sections in the BoO will vary. Medical Treatment Area The Team Leader should be prepared to handle personnel medical emergencies. At the BoO, an area should be established for the immediate treatment of Team members injured in the line of duty or those who become ill. A Medical Treatment Area should be established to enable the segregation of ill or injured members from the rest of the Team for initial assessment, treatment and stabilization until the member may be moved to a local medical facility. Since the only medical supplies brought to the field are basic first aid supplies, complicated medical procedures should not be performed. During the site selection process, local medical facilities should be identified and noted for medical emergencies.



BoO SECTIONS (continued) Feeding Area If the Team members have no other alternative than to eat the MREs in the cache, a separate food preparation and feeding area should be established. This ensures hygienic practices and enables the Team members to have some social time, relieving stress. Vehicle Parking Area The Vehicle Parking Area will be sufficient in size to accommodate not only the Team vehicles but also the occasional visitor from the State or local government. It should also be located on the perimeter of the BoO to avoid driving through or near other BoO sections to gain access to parking.



SAMPLE BoO LAYOUT


9324.1-FG OCTOBER, 1999 BUFF — 29

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 7 — CONDUCTING ASSESSMENTS TABLE OF CONTENTS n Introduction

n Briefing

n Assessment Planning

n Sample of Team Operational Plan

n Assessment Reporting

• Imminent Hazards

• Boundaries of Affected Area

• Local/State Resource Levels

• Population Information

• Essential Facilities

• Special Facilities

n Assessor Forms

• Heading

• Observation lnformation

• Assessment

• Remarks/Comments

• Summary/Recommendations n

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 7 — CONDUCTING ASSESSMENTS

9324.1-FG OCTOBER, 1999 BUFF — 30

TABLE OF CONTENTS (continued) n Forms Listing n Assessor Form Examples • Infrastructure - Water Treatment • Infrastructure - Electrical • Infrastructure - Bridges, Roads, Airports • Infrastructure - Debris Removal, Potable Water • Fire/Urban Search & Rescue (US&R) • Mass Care • Health and Medical • Hazardous Materials • Individual Responder Information n Consolidated Report n Example of Consolidated Report n Transmitting Assessment Data n Example of Information Flow when ERT-A is not Operational n Example of Information Flow when ERT-A is Operational n After-Action Report n Sample of Completed After-Action Report


9324.1-FG OCTOBER, 1999 BUFF — 31

INTRODUCTION The overall mission of a Rapid Needs Assessment Team is to collect and provide information to determine requirements for critical resources needed to support emergency response activities. Because the Team concentrates on immediate unmet needs, Team personnel should attempt to identify the specific level of resources required to respond to the disaster. By recommending Federal resources at specific levels, the Team will conserve difficult-to-obtain commodities and will ensure that all disaster victims are aided to the best of the local, State, and Federal governments' ability. BRIEFING At some point, prior to when a Team will be conducting assessments, the Team will receive a Initial Briefing on the geographic areas to be assessed and some critical essential elements to focus on. This briefing would be performed by the State, the affected FEMA Region, or both. The briefing may occur via telephone to the Team Leader or in the presence of the whole Team. It is preferable to have the entire Team in attendance at the Initial Briefing to assure that issues pertaining to the functional expertise of individual Team members are addressed. n Regardless of how the briefing is conducted, several points of

discussion should be covered. The following are examples of what types of subject matter should be covered during the briefing.

• Mission objectives and expectations of the Team. • Political, fiscal, or logistical considerations and/or

constraints that may impact the mission. • Current and predicted information of on-site safety and

environmental conditions.


9324.1-FG OCTOBER, 1999 BUFF — 32

BRIEFING (continued) • Briefing and debriefing procedure with State and/or

ERT-A, including a time schedule. • After-Action report development process. • How media inquiries should be handled. • Procedure for requesting additional State support for

the assessment operations (i.e., National Guard helicopters).

• Documentation and reporting process. • Obtain maps, key contact list, before concluding the

meeting. ASSESSMENT PLANNING Once the Team has been briefed on mission objectives and expectations, the Team Leader and State EMA, in conjunction with the other Team members must quickly develop an assessment strategy. n This strategy becomes the basis for the Operational Plan.

Each Team deployment is unique, and each presents a different set of challenges. However, several assessment considerations must be addressed. These considerations include:

• Determine primary and secondary target areas. • Determine fastest method of assessment

(air/ground/both). • Prioritize targets.


9324.1-FG OCTOBER, 1999 BUFF — 33

ASSESSMENT PLANNING (continued) n Determine, if necessary, which parts of the Assessment

Element will accompany each vehicle/aircraft. • Designate a Lead Assessor for each vehicle/aircraft if

the Assessment Element is organized into segments. • Establish reporting time frames. • Identify any planned meetings with State/city/county

officials. n Other components that make up the Operational Plan include: • The level of logistical support required to support the

Team. • Team roster, organization chart, and contact list. • BoO meeting schedule. • Dispute resolution procedure. • Team emergency action procedures. • Timetable requirements. • Safety procedures. • Communications procedures.


9324.1-FG OCTOBER, 1999 BUFF — 34

SAMPLE OPERATIONAL PLAN


9324.1-FG OCTOBER, 1999 BUFF — 35

SAMPLE OPERATIONAL PLAN (continued)


9324.1-FG OCTOBER, 1999 BUFF — 36

ASSESSMENT REPORTING The following broad categories are offered as examples of the essential elements of information that a Team is most likely to report on. Imminent Hazards Response priorities are readily apparent based upon the focus of government officials, the public, and attention generated by the news media. Information that falls into this category should be promptly communicated up the chain of command by the Team Leader. Other priorities may emerge as a result of the field assessment. Boundaries of Affected Area n The affected area should be defined/identified by: • Geographic boundaries. • Political boundaries. • Boundaries of a specific hazard (i.e., an earthquake

could cause fires in one area and liquefaction in another).


9324.1-FG OCTOBER, 1999 BUFF — 37

ASSESSMENT REPORTING (continued) Local/State Resource Levels n Identifying the need for resources at the State and local level is

the primary mission of the Team. Two areas should be examined when considering the availability of State and local resources:

• Personnel — The Team should determine if there are

personnel shortfalls in emergency response organizations that could cause significant delays in responding to an event. Availability of public servants who are normally on duty at a given time and location should be taken into consideration when reporting the personnel situation.

• Material/Equipment — The Team should determine

what resource shortfalls exist in the affected area. If different sectors of the disaster require different resources, these variations should also be identified. Resource shortfalls include, but are not limited to: food, water, shelters, generators, communications equipment, debris removal equipment, sanitation services, etc.

Population Information n Special Needs Population — Includes groups such as the

elderly, infirm, school children, and non-English speaking persons that may need assistance in evading dangerous or potentially dangerous situations.


9324.1-FG OCTOBER, 1999 BUFF — 38

ASSESSMENT REPORTING Population Information (continued) n In addition, if a portion of the affected population was

evacuated prior to the onset of the event, an estimate of the number of evacuees should be determined and their present location reported, if known.

Essential Facilities n Essential facilities are facilities that are essential to emergency

response operations. A Team should verify (1) the existence of these facilities; (2) the operational capabilities of these facilities. Some examples of essential facilities include:

• Shelters. • Food distribution centers. • Public works (sewer, water treatment, power,

communications, gas). • Transportation (road, rail, air, water). • Hospitals. • Police. • Fire. • Government offices. • Emergency operations centers.


9324.1-FG OCTOBER, 1999 BUFF — 39

ASSESSMENT REPORTING (continued) Special Facilities Assessing the status of special facilities is an important component of the duties of the Teams. The damage to these facilities should be evaluated as it relates to both the length of time that the facility will be inoperable, and the number of people the facility serves. n Good estimates of downtime of these facilities will allow

responders to send in the appropriate amount of relief. n Special facilities would include those facilities that house

specific elements (special needs) of the affected population that require immediate attention. Some examples of special facilities include:

• Schools • Nursing Homes ASSESSOR FORMS Individual reports will be composed by each assessor. The forms include observation information, a remarks/comments section, assessment, and a summary/recommendations statement. Assessor report forms are the primary tool used to convey information up the chain of command to mobilize the appropriate resources. It is critical to the success of the mission that the content of these forms be precise, complete and consistent. n The Team Leader and State EMA Representative consolidate

the information from all the Assessor Report Forms into a Consolidated Report. Decisions and actions by State and Federal agencies are predicated on the information submitted on the Consolidated Report.


9324.1-FG OCTOBER, 1999 BUFF — 40

ASSESSOR FORMS (continued) n The following instructions and Assessor Report Form

examples are to be followed to ensure assessment information is documented properly and consistently among the different Assessor components.

n Each Assessor form includes five reporting sections: • Heading. • Observation Information. • Assessment. • Remarks/Comments. • Summary Recommendations. n With the exception of the Assessment section, all other

sections on the forms have common formats. The Assessment section documents observations that are unique to that functional specialty.

Heading n Identifies the assessor functional specialty. (Infrastructure,

Mass Care, Medical, etc.) n Incident Name. n Reporting Unit. Team always reports to the Information &

Planning Section. n Form Number. n Disaster Number. This would be the FEMA number assigned

to the disaster.


9324.1-FG OCTOBER, 1999 BUFF — 41

ASSESSOR FORMS Heading (continued) n Ops Period — This is the date/time from last reporting period

to current reporting time. If it is the first report, then enter "initial report" and the date/time it covers. Example:

• Initial Report 8/10/97 0600-1000. If it is a follow-up report indicate the time frame the report covers.

• If the initial report covered 8/10/97 0600-1000, the follow-up report may cover the date/time 8/10/97 1000- 1400.

• A third report may cover 8/10-11/97 1400-0300. n Date/Time Prepared — This would be the date and time the

report was prepared and transmitted to the BoO and then to the ERT-A or ROC.

n Prepared By — Enter either full name or first initial and last

name. Observation Information n Weather/Temperature Range — Brief description of the

weather in the geographic area that was assessed. n Agency/Organization — Agency or organization that you

represent. n Survey Method — Check the appropriate box that identifies the

method by which the assessment was conducted during this operational period. If more than one method was used, check all appropriate boxes.


9324.1-FG OCTOBER, 1999 BUFF — 42

ASSESSOR FORMS Observation Information (continued) n Location — Describe the general geographic location that this

report covers. n Latitude/Longitude — Include latitude and longitude only if

reporting a specific site. Example would be a hazardous spill. This information may be helpful to emergency responders dispatched by State or Federal Government.

n Type of Area — Check type of area assessed. Could include a

combination of two or more area types. Assessment This section is used to record specific information on what is being assessed. It is a guide to help the specialist doing the assessment identify important items of information that can be used to develop recommendations in the Summary/Recommendations Statement Section. n Information in this section may be useful for the Team that

conducts the Preliminary Damage Assessment that follows the rapid needs assessment.

n The information recorded in this section can also be useful to

the State EOC, ERT or EST in determining requests for Federal assistance and tasking Federal agencies for response resources.


9324.1-FG OCTOBER, 1999 BUFF — 43

ASSESSOR FORMS (continued) Remarks/Comments This section is used by the Assessor to record general comments covering the geographic area that was assessed. It supports the information checked in the Assessment Category section. Summary/Recommendations This is the most important section of the Assessment Form. The Assessor should record any specific recommendations that would help mitigate pain and suffering experienced by the affected population. The recommendations recorded in this section are generally for immediate life-sustaining needs. Be as specific as possible as to what these needs are. n The Team Leader and State EMA Representative will

consolidate the recommendations from all the Assessor Reports into the Consolidated Report. Decision-makers at the State and Federal level often time-base their decisions on the information obtained from these Assessor recommendations.

n The signature block is used by the Team Leader to initial and

record the date and time he/she reviewed the report. If this particular Assessor Report were also distributed directly to the EOC of a participating agency, this would be recorded in the distribution block. Example may be that the Mass Care Specialist requests that their report not only be sent to the Information & Planning Section as an attachment to the Consolidated Report, but also directly to the American Red Cross Headquarters since it contains important information that the ARC must act upon immediately.


9324.1-FG OCTOBER, 1999 BUFF — 44

FORMS LISTING n RNA-001 RNA Report Infrastructure — Water Treatment n RNA-002 RNA Report: Infrastructure — Electrical n RNA-003 RNA Report: Infrastructure — Bridges, Roads, Airports n RNA-004 RNA Report: Infrastructure — Debris Removal, Potable Water n RNA-005 RNA Report: Fire/US&R n RNA-006 RNA Report: Mass Care n RNA-007 RNA Report: Health and Medical n RNA-008 RNA Report: Hazardous Materials n RNA-009 RNA individual Responder information


9324.1-FG OCTOBER, 1999 BUFF — 45

ASSESSOR FORM EXAMPLES n RNA-001: Infrastructure Report — Water Treatment


9324.1-FG OCTOBER, 1999 BUFF — 46

ASSESSOR FORM EXAMPLES nn RNA-002: Infrastructure Report — Electrical


9324.1-FG OCTOBER, 1999 BUFF — 47

ASSESSOR FORM EXAMPLES nn RNA-003: Infrastructure Report — Bridges, Roads, Airports


9324.1-FG OCTOBER, 1999 BUFF — 48

ASSESSOR FORM EXAMPLES nn RNA-004: Infrastructure Report — Debris Removal,

Potable Water


9324.1-FG OCTOBER, 1999 BUFF — 49

ASSESSOR FORM EXAMPLES nn RNA-005: Infrastructure Report — Fire/US&R


9324.1-FG OCTOBER, 1999 BUFF — 50

ASSESSOR FORM EXAMPLES nn RNA-006: Infrastructure Report — Mass Care


9324.1-FG OCTOBER, 1999 BUFF — 51

ASSESSOR FORM EXAMPLES nn RNA-007: Infrastructure Report — Health and Medical


9324.1-FG OCTOBER, 1999 BUFF — 52

ASSESSOR FORM EXAMPLES nn RNA-008: Infrastructure Report — Hazardous Materials


9324.1-FG OCTOBER, 1999 BUFF — 53

ASSESSOR FORM EXAMPLES n RNA-009: Infrastructure Report — Individual Responder Information


9324.1-FG OCTOBER, 1999 BUFF — 54

CONSOLIDATED REPORT The Consolidated Report format provides a general overview of the resource needs and issues that the Team mission addresses. It is compiled using information from the field Assessor Reports received from the Assessment Element. The Consolidated Report format is tailored to easily translate information from individual Team member reports into a narrative format. n The most important issues from the "Remarks/Comments" and

"Summary Recommendations Statements" sections of the Individual Assessor Reports will be addressed in the Consolidated Report. The Individual Assessor Reports will be used as attachments.

n Instructions for completing each section of the Consolidated

Reports are as follows. • Operational Overview — this section describes the

general geographic area(s) of the disaster that this report covers. Indicate if this is the final report or if there will be follow-up reports, and give general timetable when a follow-up report can be expected.

• Situation Summary — this section provides a

narrative describing the most critical issues, as determined by the Team Leader and State EMA Representative. Emphasis in this section will vary depending on the disaster type (i.e., river issues would be emphasized in a flood). Boundaries of the most severely affected areas should be identified.

This section will also include a statement on potential aftershocks (if applicable) or other imminent hazards that may create additional response requirements.


9324.1-FG OCTOBER, 1999 BUFF — 55

CONSOLIDATED REPORT (continued) • Recommendations — this section encompasses the

information contained on the Individual Assessor Forms. Therefore, this section should concentrate on the most critical issues discovered during the assessment. Attachments to this consolidated report — the Individual Assessor Forms — will provide more detailed observation information.


9324.1-FG OCTOBER, 1999 BUFF — 56

CONSOLIDATED REPORT EXAMPLE


9324.1-FG OCTOBER, 1999 BUFF — 57

CONSOLIDATED REPORT EXAMPLE (continued)


9324.1-FG OCTOBER, 1999 BUFF — 58

CONSOLIDATED REPORT EXAMPLE (continued)


9324.1-FG OCTOBER, 1999 BUFF — 59

TRANSMITTING ASSESSMENT DATA n The Assessors gather data relative to their functional specialty

and transmit this information to the Documentation Specialist at the Base of Operations.

• A Telecommunications Specialist normally accompanies each group of Assessors and is the one that physically transmits the data.

• This is accomplished by the Telecommunications Specialist using either a communications satellite system, cellular phone or VHF radio.

n The Documentation Specialist at the BoO formats the

information using the established FEMA reporting processes. • The Team Leader and the State EMA Representative

review the information and collectively agree on its content, accuracy, and recommended actions.

• The Consolidated Reports and Assessor Reports (as required) are then transmitted to the designated MERS MOC who forwards the information to the State EOC and the ROC or ERT-A, if it is operational.

n When transmitting assessment data, the Team needs to be

concerned whether or not the ERT-A is operational. • Since a Team may well be deployed and functioning

before an ERT-A becomes operational, the transmission of assessment information would follow the path show in the following diagram.


9324.1-FG OCTOBER, 1999 BUFF — 60

EXAMPLE OF INFORMATION FLOW WHEN ERT-A IS NOT OPERATIONAL


9324.1-FG OCTOBER, 1999 BUFF — 61

EXAMPLE OF INFORMATION FLOW WHEN ERT-A IS OPERATIONAL When an ERT-A is operational, the transmission of assessment information would be from Team Leader to ERT-A Information & Planning Section instead of ROC as shown in previous diagram. If time-sensitive immediate needs were recommended, the ERT-A Information & Planning Section would forward that information to ERT-A Operations for action. The information flow between the Team and the Information & Planning Section should be almost continuous. Specific reporting times may be established depending on the scope of the disaster or communication difficulties brought on by the disaster. Critical information will be immediately transmitted to the BoO and forwarded to the Information & Planning Section.


9324.1-FG OCTOBER, 1999 BUFF — 62

AFTER-ACTION REPORT An After-Action Report is required by each Team at the conclusion of each mission. This report is compiled by the Team Leader and submitted to the ERT-A Team Leader and the Assessment and Analysis Branch Chief at FEMA Headquarters. n This report provides the basis for the after-action meeting

normally held soon after the return of all Team members from the field.

n The After-Action Report identifies and analyzes critical

operational issues from the current disaster that, if left unresolved, may impede future operations. The report identifies operational issues that went well or actions that need to be corrected. It provides background information and makes recommendations for corrective action. The After-Action Report is designed to contribute to the future success of the Federal Government's disaster operations. This report provides concise issues and recommendations rather than documentation.

n This report should encompass the following issues: • Activation. • Mobilization. • On-site operations. • Reassignment/demobilization. • Post-mission activities. • Organizational effectiveness. • Overall policies and procedures. • Effectiveness of operations manuals/documentation.


9324.1-FG OCTOBER, 1999 BUFF — 63

AFTER-ACTION REPORT (continued) n For each of the above issues addressed in the report, the

following report format will be used: • Issue — a one-sentence statement of the issue. • Background — brief description of the issue in context

of overall disaster response; describe scope and substance of the issue.

• Recommendation — describe a recommended solution

to the issue based upon experience and observations during the response.


9324.1-FG OCTOBER, 1999 BUFF — 64

SAMPLE OF COMPLETED AFTER-ACTION REPORT


9324.1-FG OCTOBER, 1999 BUFF — 65

SAMPLE OF COMPLETED AFTER-ACTION REPORT

(continued)


9324.1-FG OCTOBER, 1999 BUFF — 66



9324.1-FG OCTOBER, 1999 RED — 67

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 8 — MERS SUPPORT

TABLE OF CONTENTS n Introduction n Operation and Maintenance of Cache n Inventory n Transportation n Return to Readiness • Phase I — Disaster Site Accountability Phase • Phase II — Home Base Redeployment Phase • Phase III — Clean Up Phase

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 8 — MERS SUPPORT

9324.1-FG OCTOBER, 1999 RED —68

INTRODUCTION FEMA MERS Detachments have the responsibility of providing logistics, documentation, and communications support for the Team. Once a Team is activated, one of the five FEMA MERS Detachments is identified by FEMA Headquarters as the responsible detachment for providing the logistics, documentation and communications support. n Within the Detachment organization individuals who have

completed training and possess the required skills are selected to form the Quick Response System (QRS). Upon an alert or activation notice, the MERS Detachment will package and ship the Team equipment to personnel that comprise the QRS, and ensure that the Team is prepared for 72 hours of self-sufficient operation.

n In addition, the QRS Logistics Specialist will contact the MOC

to identify and establish Team member's ETAs at the POA. The QRS will also make arrangements for the transportation of the cache. The cache will be either driven or flown to the disaster area.

OPERATION AND MAINTENANCE OF EQUIPMENT CACHE n The MERS Detachment is responsible for ensuring that all

equipment, including communications equipment, is maintained and prepared for deployment. During routine maintenance or following mission operations, poor performance and apparent design problems will be identified and corrected whenever possible. All tools necessary for field-level repair and maintenance of the cache items will be taken in the Administration Kit.


9324.1-FG OCTOBER, 1999 RED —69

OPERATION AND MAINTENANCE OF EQUIPMENT CACHE (continued) n The equipment maintenance and repair process is important in

the continual evaluation of the equipment and numbers of spare or complementary parts on the Team equipment lists. A Use, Maintenance and Repairs log should be initiated for each item in the cache and any maintenance or repairs performed on each item will be recorded. In this manner, and based upon performance in the field, the QRS may recommend that alternate items replace those that are not adequate for the Team mission.

n Likewise, maintenance, repair and actual operation will

determine if the number of primary items, spare parts, or complementary items (i.e., batteries, MRE heaters), is sufficient.

INVENTORY Inventories of the equipment cache occur periodically throughout the year in connection with mission operations, training events, and exercises. Upon activation, the MERS Detachment will complete a rapid evaluation of the cache boxes, kits, tools and equipment immediately prior to deployment. Those items that already have been sealed following the annual inventory will not be opened for inspection but will be noted on the physical inventory sheet. Any containers that have not been sealed prior to shipment will be reviewed. Discrepancies in items, quantities, packaging, working condition, etc., will be recorded on the manual resource tracking printout and will be reported to the Team Leader.


9324.1-FG OCTOBER, 1999 RED —70

INVENTORY (continued) nn Upon arrival at the Assembly Point, a second inventory of the

equipment cache will be performed. During this inventory, the QRS Logistics Specialist will note any loss or damage to items resulting from the shipment. This will be recorded and reported to the Team Leader.

n A third inventory will occur once items are open for use at the

BoO or in the Assessor Vehicles. The Logistics Specialist will inventory the cache boxes at the BoO and the Telecommunications Specialists deploying with the Assessor Vehicles will inventory their kits.

n A final on-site inventory will be conducted as the Team

prepares to demobilize. Performed after all hand-receipted equipment and supplies are returned, this inventory will note any property missing, damaged or lost on mission. Anything noted on this inventory should be reported to the Accountable Property Officer (APO) to ensure that appropriate Property Accountability paperwork is generated.

n Upon return to the MERS Detachment, the APO or Custodial

Officer (CO), will generate a report of the status of each item in the cache, and will present a recommendation of how to rehabilitate the cache, (excess damaged property, replace lost or destroyed items, rehabilitate used but not damaged property, etc.) The FEMA Headquarters Mobile Operations Division will review and approve actions for cache rehabilitation.

n Each Team member must conduct an inventory of their own

Personal Kit upon returning to home base following a mission assignment. Team assignments are not concluded until each Team member has rehabbed their Personal Kit and made it ready for another assignment.


9324.1-FG OCTOBER, 1999 RED —71

TRANSPORTATION The POA is the location where most ground transportation arise. Often, the QRS vehicles will meet incoming Team members at the POA and will transport them to the Assembly Point. Based upon times, places of arrival and the availability of QRS vehicles, personnel may be directed to rent a vehicle for multiple personnel use. This instruction will be given by the MOC upon issuance of an activation notice. It should be noted that obtaining rental transportation upon arrival may prove difficult, even if the vehicle was ordered from a rental company when making travel arrangements. RETURN TO READINESS Post-mission activities begin upon receipt of the demobilization order. The goal of post-mission activities is the systematic return of the Team members and the equipment cache to readiness status, as quickly as possible, upon completion of an exercise or disaster operation. Return to readiness encompasses three phases. Phase I — Disaster Site accountability Phase n This phase will be completed before a Team re-deploys from

its location. QRS personnel will not be released from field locations for any reason except personal emergencies until this phase is completed. The primary objective of Phase I is to ascertain accountability of all equipment. Actions to be completed during Phase I are:

• All support equipment (communications — hand held radios, cellular phones, laptops, etc.; logistics — tents, sleeping bags, individual support bags, etc.) will be accounted for.


9324.1-FG OCTOBER, 1999 RED —6

RETURN TO READINESS Phase I — Disaster Site accountability Phase (continued) • The BoO area will be thoroughly policed to ensure that

no trash, residue from rations or misplaced equipment is left behind.

Phase II — Home Base Redeployment Phase n Phase II begins immediately upon the return to home base. The

primary objectives of Phase II are to verify total accountability of all communication and logistics support packages. Actions to be completed during Phase II are:

• Inventory/replenish all expended logistics support items. • Inspect and test all tools, equipment and supplies for

resource status. • Upon completion, seal and tag each logistics support

kit. • Trash will be removed from all cargo compartments,

passenger areas and trailers. Phase III — Clean-up Phase n This phase of post-operative maintenance normally will begin

on the next workday of Phase II, or at the discretion of the Telecommunications Manager. Phase III objectives include:

• Cleaning equipment. • Identifying expended or missing items. • Verifying and reporting equipment operational status.



RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 9 — TEAM EQUIPMENT & SUPPLY CACHE TABLE OF CONTENTS n Introduction n Team Cache n Personal Kit n Resupply Kit n Team Life Support Kit n Team Administration Kit n Vehicle Kit n Communications Kit n Fly-Away Kit

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 9 — TEAM EQUIPMENT & SUPPLY CACHE


INTRODUCTION The Quick Response System (QRS) has the responsibility for storing, maintaining, accounting for, deploying and operating the Team vehicles, communications equipment and life support supplies. A complete equipment cache is located at three of the five MERS Detachment facilities: Thomasville, Georgia; Denton Texas; and Bothell, Washington. TEAM CACHE A Team is designed to be self-sufficient for the first 72 hours of operations. This is accomplished with the aid of a standing equipment and supply cache. This cache is composed of six kits which are the responsibility of the hosting MERS Detachment to maintain and deploy with a Team. n These six kits that comprise each of the equipment caches

includes: • Resupply Kit • Team Life Support Kit • Team Administrative Kit • Vehicle Kit • Communications Kit • Fly-Away Kit n A seventh kit, called a Personal Kit is assigned to each Team

member. The following is a brief description and a listing of the contents of each of the seven kits.



PERSONAL KIT This kit consists of a red mobility bag and a daypack issued to each rostered Team member. It is the responsibility of each Team member to maintain this kit and bring it with them to their designated point of departure upon activation. The contents of the personal kit will weigh no more than 60 pounds.

C O N T E N T S

Appropriate mobility bag *

Personal clothing (field, appropriate for climate/weather at disaster site)

Personal hygiene/toiletry items

Extra prescription eyeglasses/sunglasses

Personal medications

Inoculations record (agency specific)

FEMA photo identification card *

Federal government-issued credit card,* individual credit card, or State credit card (for State rep.) (for personal, travel-related purchases only)

Travel authorization * from mobilizing authority

Day pack (yellow bag) *

Ear plugs

Flashlight with batteries

Hard hat

Insect repellent

Multi-purpose knife

Rain gear

* FEMA Issued Supplies



RESUPPLY KIT The Resupply Kit contains safety, hygiene, and survival items that may be needed to resupply or supplement individual Team members while on a Team mission. This kit is kept at the Base of Operations.

Item Quantity/Member

Safety helmet (hard hat) 1 Ea

Safety goggles 1 Ea

Gloves, work leather 1 Pr

Vest, high visibility (reflective) 1 Ea

Flashlight (D-cell) 1 Ea

Flashlight, penlight, AA-cell 1 Ea

Batteries, D-cell (red code) 6 Ea

Batteries, AA-cell 4 Ea

Repellant, insect, lotion 1 Ea

Matches, safety, waterproof 1 Pk

Tissue, pocket-size, 3 pk 1 Ea

First aid kit, general purpose 1 Ea

Soap, liquid, anti-bacterial 1 Ea

Towelettes, w/ cleaning solution 1 Pk



TEAM LIFE SUPPORT KIT The Team Life Support Kit contains food, food preparation, water, shelter, lighting and cold weather items that will be needed by the group as a whole. The cold weather component of the kits will be sent only on an as-needed basis while all other items in the kit will be deployed in all cases. Each vehicle is equipped with one, designed to support three personnel for a 72-hour period.

Item Quantity/Kit

Food and Water

Meals-Ready-To-Eat (MRE) 27 Ea

Potable water (4gal/day/person) 36 Gal

Tablet, purification, water 1 Btl

Jug, insulated (5 Gal) 1 Ea

Garbage bags, 32-gal (50/bx) 1 Ea

Paper towels 2 Rolls

Cup, paper, 8 oz, hot/cold 30 Ea

Matches, safety, waterproof 3 Ea

Soap, liquid, anti-bacterial 2 Ea

Shelter, Lighting, Cold Weather

Tent, dome, 8' x 10' 2 Ea

Tents, 16' X 14' 1 Ea

Sleeping bag, paper, disposable 3 Ea

Sleeping pad 3 Ea

Blanket, space, fluorescent 3 Ea

Tarp, 16' x 20' 1 Ea

Tape, duct, 2" 2 Rolls

Light, trouble 1 Ea

Toilet, camp 1 Ea

Toilet camp, liner bags 1 Pk

Tissue, toilet 3 Rolls



TEAM ADMINISTRATION KIT The Team Administration Kit includes items needed by the Assessors in performing their duties, such as binoculars, compass, paper, pens, etc. A Team Administration Kit is included with each of the three Assessor vehicles.

Item Quantity Per Kit

Binoculars, 7 X 50, M-22 1 Pr

Compass, pocket, magnetic 1 Ea

Pen, ballpoint (black) 1 Dz

Pen, roller (black) 1 Dz

Pad, writing, ruled 1 Dz

Cord, extension, (25') 1 Ea

Cord, extension, (50') 1 Ea

Chairs, folding 4 Ea

Chainsaw 1 Ea

Ladder, 8' 1 Ea

Megaphone (bull horn) 1 Ea

Paper 1 Ream

Printer 1 Ea

Table, folding, 6' 2 Ea

Tool kit 1 Ea

Computer, laptop 2 Ea



VEHICLE KIT A Vehicle Kit will be included in each of the four Team vehicles. This kit includes items such as an atlas, basic hand tools, first aid kit, and additional supplies.

Item Quantity Per Kit

Atlas, road, North America 1 Ea

First aid kit (25-person) 1 Ea

Can, fuel, 5 gallon w/ spout 2 Ea

Tape, caution, barricade 2 Rolls

Tape, duct, 2" 2 Rolls



COMMUNICATIONS KIT The Communications Support Kit is packaged in two components. One will be set up and operated at the Base of Operations, and the other is installed in each of the Assessor Vehicles.

Vehicular Configuration - Base of Operations

Contents Quantity

Prime Mover 1

Transit Case #1 — Transceiver 1

Transit Case #2 — HF power amplifier 1

Transit Case #3 — HF Remote, HF Phone Patch, VHF Spectra Radio, Packet Modem, Laptop Computer (for radio interface)

1

Transit Case #4 — Uninterrupt. power supply 1

Computer interface for radio 1

Deployable antennas (HF/VHF) 1

VHF hand held radios 3

7 KW generator set 1

IMARSAT 1

800 MHz trunking radio TBD

Global Positioning Satellite (GPS) Receiver 1

Vehicle organic radio (VHF radio) 1

Cellular telephone 1

American Mobile Satellite Corp. (AMSC) Terminal

1

Prime Mover 1

Vehicle organic radio (VHF radio) 1

Cellular telephone 1

American Mobile Satellite Corp. (AMSC) Terminal

1

VHF handheld radios 2

Global Positioning Satellite (GPS) Receiver 1



FLY-AWAY KIT The Fly-Away Kit is designed and packaged to be shipped when ground transportation is not the prime mover. The equipment is designed to operate in a stand-alone mode. This Kit provides the same operational capability as the others, but is designed for use under more austere conditions.

Fly-Away Kit (without vehicle)

Item Quantity/Kit

Logistics

Administrative package 1

Life support package 1

Personal kit (each deployed member) 1 ea

Communications

Transit Case #1 — HF transceiver 1

Transit Case #2 — HF power amplifier 1

Transit Case #3 — HF Remote, HF Phone Patch, VHF Spectra Radio, Packet Modem, Laptop Computer (for radio interface)

1

Transit Case #4 — Uninterruptable power supply

1

Transit Case #5 — HF antenna coupler 1

Transit Case #6 — Printer 1

Portable generator 1


9324.1-FG OCTOBER, 1999 GOLD — 11

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 10 — TEAM POSITION DESCRIPTIONS TABLE OF CONTENTS n Introduction n Team Leader n State Emergency Management Agency Representative n Fire/Urban Search and Rescue Specialist n Medical Specialist n Mass Care Specialist n Infrastructure Specialist n Hazardous Materials Specialist n Logistics Specialist n Documentation Specialist n Telecommunications Specialist n Multiple Teams Assigned • Assessment Team Coordinator • Logistics Coordinator • Documentation Coordinator • Telecommunications Coordinator

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 10 — TEAM POSITION DESCRIPTIONS

9324.1-FG OCTOBER, 1999 GOLD — 12

INTRODUCTION The purpose of this chapter is to provide position descriptions for each member of the Rapid Needs Assessment Team. RAPID NEEDS ASSESSMENT TEAM LEADER Supervises the Rapid Needs Assessment process carried out by Team subordinates in cooperation with a designated State EMA Representative. The Team Leader will normally maintain a presence at the identified Base of Operations. In this way, important information can be readily transmitted to and from Assessment Team members who may be operating in the field. The Team Leader reports directly to the ERT-A Team Leader or the Assessment Team Coordinator (if more than one Team is assigned). FEMA is the designed lead agency for this position. FUNCTIONAL DESCRIPTION Reports to the Assessment Team Coordinator or ERT-A Team Leader. Supervises the Rapid Needs Assessment process carried out by Team subordinates. Co-manages this process with a designated State EMA representative. DESCRIPTION OF DUTIES n Supervises the Team. n Ensures all Team members are prepared to perform individual

and Team assignments. n Ensures the safety and welfare of all Team members.


9324.1-FG OCTOBER, 1999 GOLD — 13

RAPID NEEDS ASSESSMENT TEAM LEADER DESCRIPTION OF DUTIES (continued) n Requests additional technical expertise if needed. n Requests and/or approves acquisition of supplies and equipment. n Facilitates the demobilization process. n Contributes toward the development of after-action reviews. n Conducts an evaluation of the effectiveness of individual Team members. n Provides link between Team activities, news media, and the general public. n Develops and submits response recommendations. n Participates in development of the demobilization plan. SPECIFIC REQUIREMENTS AND CRITERIA n Demonstrated skills, knowledge and ability in emergency

management operations and interagency coordination. n Skilled in interpersonal communication. n Comprehensive knowledge of all phases of assessment, the

FRP and Rapid Needs Assessment process.


9324.1-FG OCTOBER, 1999 GOLD — 14

RAPID NEEDS ASSESSMENT TEAM LEADER SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Ability to work long hours under stressful conditions. n Extensive knowledge of ESF structure and responsibilities,

requirements, and response capabilities. n Ability to analyze data information and prepare the required

reports. n Comprehensive knowledge of ERT organizational structure. n Extensive knowledge of working with news media to achieve

positive results. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment Team Training. n Trained in identifying the signs, symptoms and corrective

measures of critical incident stress syndrome. n Completion of ICS training I-300 and S-403 or equivalent. EXPERIENCE REQUIREMENTS n Previous experience conducting rapid needs assessments

during disasters. n Working in a DFO during response phase of a disaster.


9324.1-FG OCTOBER, 1999 GOLD — 15

ASSESSMENT TEAM LEADER (continued) PHYSICAL FITNESS REQUIREMENTS n Must meet moderate physical fitness requirement. n Recommended to have current inoculations for

Diphtheria/Tetanus (or Tetanus only if there is a contra-indication to Diphtheria), Hepatitis B, Measles/Mumps/ Rubella (if born after 1957), Polio and current TB test.

n Recommended to be currently certified in at least American

Red Cross First Aid and Personal Safety and Cardiopulmonary Resuscitation — Basic Life Support or equivalent.


9324.1-FG OCTOBER, 1999 GOLD — 16

STATE EMERGENCY MANAGEMENT AGENCY REPRESENTATIVE Serves as co-manager and liaison to the Assessment Team in providing knowledge of local assets, geographic information, information management systems, State response plans and procedures, State assets, State response philosophies, etc., and assists Team Leader in developing response recommendations. FUNCTIONAL DESCRIPTION Provides liaison between the affected State and the Team. Co-manages with the Team Leader initial needs assessment activities. DESCRIPTION OF DUTIES n Provides liaison regarding progress of local and State

assessment activities, law enforcement issues, and status of volunteer agencies.

n Identifies for the Team the impact areas and known or potential

risk hazards. n Assists Team Leader in developing and implementing

assessment activities. n Assists Team Leader in developing response

recommendations. n Provides current modeling data and other requested

information from Team members.


9324.1-FG OCTOBER, 1999 GOLD — 17

STATE EMERGENCY MANAGEMENT AGENCY REPRESENTATIVE DESCRIPTION OF DUTIES (continued) n Assists Team members to resolve communications and

coordination problems. n Advises Team Leader on sensitive social and political issues. n Participates in development of the demobilization plan. SPECIFIC REQUIREMENTS AND CRITERIA n Comprehensive knowledge of local and State disaster

response plans and the geography of impacted area. n Extensive knowledge of the FEMA Rapid Needs Assessment

process. n Extensive knowledge of State information management

systems. n Extensive knowledge of State and local resource assets. n Extensive knowledge of State and local points of contact. n Possess good interpersonal communication skills. n Extensive knowledge of all ESF missions and responsibilities. n Working knowledge of NIIMS Incident Command Management

system. n Extensive knowledge of the Federal Response Plan.


9324.1-FG OCTOBER, 1999 GOLD — 18

STATE EMERGENCY MANAGEMENT AGENCY REPRESENTATIVE SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Working knowledge of communications equipment including

pagers and cellular phones. n Working knowledge of computer applications necessary to

develop and electronically transmit required assessment reports.

n Extensive knowledge of Team organization and structure. n Extensive knowledge of ERT organization and responsibilities. n Meets other experience requirements mandated by affected

State. TRAINING REQUIREMENTS n Completion of Intermediate ICS training I-300. n Trained in recognition of potential haz mat problems. n Trained in the recognition of the signs, symptoms and

corrective measures of critical incident stress syndrome. n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n Completion of State requirements for training in disaster

response and initial assessment procedures.


9324.1-FG OCTOBER, 1999 GOLD — 19

STATE EMERGENCY MANAGEMENT AGENCY REPRESENTATIVE (continued) EXPERIENCE REQUIREMENTS n Previous experience working on State or Federal

emergencies/disasters in the initial assessment data gathering process.

n Meets other experience requirements mandated by the affected

State. PHYSICAL FITNESS REQUIREMENTS n Must meet moderate physical fitness requirements. n Recommended to have current inoculations for


n Meets other State-mandated physical fitness requirements.


9324.1-FG OCTOBER, 1999 GOLD — 20

FIRE/URBAN SEARCH AND RESCUE SPECIALIST The Fire/Urban Search and Rescue Specialist assesses the status of fire, urban search and rescue services including capabilities and limitations of any existing mutual aid agreements. This specialist identifies and transmits information regarding any immediate needs to augment State and local US&R activities. This position reports to the Team Leader. The lead agency is FEMA. FUNCTIONAL DESCRIPTION Reports to the Team Leader. Conducts assessment of fire, search, and rescue needs and requirements at disaster site. DESCRIPTION OF DUTIES n Participates with Team Leader to develop an operational plan. n Assesses fire, search, and rescue needs and requirements. n Coordinates fire, search and rescue assessment with State

and local counterparts. n Documents observations and recommendations and submit to

Documentation Specialist. n Keeps Team Leader advised of fire/urban search and rescue

concerns. n Assesses State and local mutual aid system capabilities and

limitations. n Participates in the development of the demobilization plan.


9324.1-FG OCTOBER, 1999 GOLD — 21

FIRE/URBAN SEARCH AND RESCUE SPECIALIST (continued) SPECIFIC REQUIREMENTS AND CRITERIA n Extensive knowledge of ESF-9 and ESF-4 operations and

response system. n Working knowledge of ESF-8 and ESF-10 missions and

responsibilities. n Extensive knowledge of State and local government emergency

response operations including mutual aid. n Working knowledge of the Incident Command System. n Extensive knowledge of all types of fire operations, both urban

and wildland. n Extensive knowledge of US&R task force functions, Incident

Support Team (IST), and US&R limitations and capabilities. n Ability to work with diverse organizations and agencies. n Working knowledge of computer applications necessary to


n Extensive knowledge of the Federal Response Plan. n Working knowledge of communications equipment including

pagers and cellular phones. n Comprehensive knowledge of FEMA Rapid Needs

Assessment process.


9324.1-FG OCTOBER, 1999 GOLD — 22

FIRE/URBAN SEARCH AND RESCUE SPECIALIST SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Extensive knowledge of IST operations. n Extensive knowledge of ERT organizations and responsibilities. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n Completion of Intermediate ICS training I-300. n Trained in the recognition of the signs, symptoms and

corrective measures of critical incident stress syndrome. n Trained in recognition of potential haz mat problems. n Recommended to be currently certified in at least American


EXPERIENCE REQUIREMENTS n Previous experience in the operations function on emergencies

or disasters. n Working in a DFO during the response phase of a disaster.


9324.1-FG OCTOBER, 1999 GOLD — 23

FIRE/URBAN SEARCH AND RESCUE SPECIALIST (continued) PHYSICAL FITNESS REQUIREMENTS n Must meet arduous physical fitness requirement. n Recommended to have current inoculations for



9324.1-FG OCTOBER, 1999 GOLD — 24

MEDICAL SPECIALIST The Medical Specialist assesses the status of the health/medical infrastructure including hospital and primary care systems, pharmacy systems, special population needs, environmental health, sanitation issues and Emergency Medical Services. This specialist also assesses the need for patient evacuation and the need for the activation of NDMS. This position reports to the Team Leader. The lead agency is the U.S. Public Health Service. FUNCTIONAL DESCRIPTION Reports to the Team Leader. Conducts assessment of the health and medical needs of disaster victims and workers. DESCRIPTION OF DUTIES n Participates with Team leader to develop an operational plan. n Assesses the scope and severity of damage to health and

medical infrastructure and systems, focusing on immediate needs of disaster victims including medical treatment, transportation, and potential evacuation of victims, need for disaster mortuary assistance, and public health issues.

n Assesses the availability of medical staffing, medical supplies,

pharmaceuticals, blood products and safe drinking water. n Coordinates medical needs assessment with State and local

counterparts. n Documents observations and recommendations and submit to

the Documentation Specialist.


9324.1-FG OCTOBER, 1999 GOLD — 25

MEDICAL SPECIALIST DESCRIPTION OF DUTIES (continued) n Keeps the Team Leader advised of medical care concerns. n Participates in the development of the demobilization plan. SPECIFIC REQUIREMENTS AND CRITERIA n Comprehensive knowledge of ESF-8 operations and response

system. n Extensive knowledge of the Federal Response Plan. n Working knowledge of ESF-1, -6, -.9 and -10 missions and

responsibilities. n Comprehensive knowledge of the, operations of the U.S. Public

Health Service (PHS), NDMS, and Department of Veterans Affairs (VA).

n Working knowledge of computer applications necessary to


n Working knowledge of radiological hazards, chemical hazards,

and biological hazards. n Comprehensive knowledge of FEMA Rapid Needs

Assessment process. n Extensive knowledge of ERT organization and responsibilities.


9324.1-FG OCTOBER, 1999 GOLD — 26

MEDICAL SPECIALIST SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Working knowledge of communications equipment including

pagers and cellular phones. n Working knowledge of NIIMS Incident Command Management

system. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n Completion of Intermediate ICS training I-300 or equivalent. n Trained in the recognition of the signs, symptoms and

corrective measures of critical incident stress syndrome. n Trained in recognition of potential haz mat problems. n Recommended to be currently certified in at least American



9324.1-FG OCTOBER, 1999 GOLD — 27

MEDICAL SPECIALIST (continued) EXPERIENCE REQUIREMENTS n Experience working in a DFO during the response phase of a

disaster. n Previous experience working with Department of Health and

Human Services during large-scale emergencies or disasters. PHYSICAL FITNESS REQUIREMENTS n Must meet arduous physical fitness requirement. n Recommended to have current inoculations for diphtheria/Tetanus (or Tetanus only if there is a contra-indication of Diphtheria, Hepatitis B, Measles/Mumps/ Rubella (if born after 1957), Polio and current TB test.


9324.1-FG OCTOBER, 1999 GOLD — 28

MASS CARE SPECIALIST The Mass Care Specialist assesses the status of needs for mass feeding and emergency mass shelters, bulk distribution of relief supplies, emergency first aid needs, potential secondary disaster effects, State and local governmental volunteer capability. This position reports to the Team Leader. The lead agency is the American Red Cross. FUNCTIONAL DESCRIPTION Reports to the Team Leader. Provides mass care expertise to assess and validate the impact of a major disaster, in a specified area, on mass care systems and infrastructure. DESCRIPTION OF DUTIES n Participates with Team Leader to develop an operational plan. n Assesses the availability of emergency shelter, food and water. n Reports current capabilities and projected mass care needs

over the next 72 hours as reported by local and State level providers.

n Identifies and assesses potential impacts of primary and

secondary hazards to mass care service delivery. n Obtains information on, and validates, capabilities of agencies

currently providing mass care services.


9324.1-FG OCTOBER, 1999 GOLD — 29

MASS CARE SPECIALIST DESCRIPTION OF DUTIES (continued) n Collects and shares information, liaison with other Team

members, ESF-6, service providers in the field, and with government representatives.

n Participates with the Team Leader in reporting assessments

and possible recommendations. n Coordinate Mass Care assessment with State and local

counterparts. n Document observations, recommendations and submit to

Documentation Specialist. n Keep Team Leader advised of mass care concerns. n Participates in the development of the demobilization plan. SPECIFIC REQUIREMENTS AND CRITERIA n Comprehensive knowledge of ESF-6 operations and response

system, specifically mass care systems. n Extensive knowledge of the Federal Response Plan. n Working knowledge of ESF-8 and -11 missions and

responsibilities. n Working knowledge of the Disaster Welfare Inquiry System

(DWI) and the National Disaster Medical System (NDMS).


9324.1-FG OCTOBER, 1999 GOLD — 30

MASS CARE SPECIALIST SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Comprehensive knowledge of the American Red Cross

Disaster Services Regulations and Procedures. n Working knowledge of computer applications necessary to


n Working knowledge of communications equipment including

pagers and cellular phones. n Working knowledge of the NlIMS Incident Command

Management System. n Comprehensive knowledge of the FEMA Rapid Needs

Assessment process. n Extensive knowledge of the ERT organization and

responsibilities. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n Completion of Intermediate ICS training I-300 or equivalent. n Trained in the recognition of the signs, symptoms and

corrective measures of critical incident stress syndrome. n Trained in recognition of potential haz mat problems.


9324.1-FG OCTOBER, 1999 GOLD — 31

MASS CARE SPECIALIST TRAINING REQUIREMENTS (continued) n Recommended to be currently certified in at least American


EXPERIENCE REQUIREMENTS n Previous experience working with American Red Cross in

providing mass care during large scale emergencies or declared disasters.

n Working in a DFO during response phase of a disaster. PHYSICAL FITNESS REQUIREMENTS n Must meet arduous physical fitness requirements. n Recommended to have current inoculations for



9324.1-FG OCTOBER, 1999 GOLD — 32

INFRASTRUCTURE SPECIALIST The Infrastructure Specialist assesses the status of transportation corridors and systems, energy systems and other public utilities, debris removal, secondary hazards, key facilities and communication systems. This position reports to the Team Leader. The lead agency is the U.S. Army Corps of Engineers. FUNCTIONAL DESCRIPTION Reports to the Team Leader. Conducts initial needs assessment of essential infrastructure facilities within the disaster area. DESCRIPTION OF DUTIES n Participates with Team Leader to develop an operational plan. n Assesses damage to homes, public buildings, transportation

systems (bridges, airports, rail, waterways, ports, etc.), power, fuel, communications systems, public works (water delivery systems, sewer, waste treatment, etc.), and other essential infrastructure facilities within the disaster area.

n Assesses extent of debris removal required for immediate

lifesaving response. n Documents observations and recommendations and submit to

Documentation Specialist. n Coordinates Infrastructure assessment with State and local

counterparts. n Keeps the Team Leader advised of Infrastructure concerns. n Participates in the development of the demobilization plan.


9324.1-FG OCTOBER, 1999 GOLD — 33

INFRASTRUCTURE SPECIALIST (continued) SPECIFIC REQUIREMENTS AND CRITERIA n Comprehensive knowledge of ESF-3 operations and response

system. n Extensive knowledge of the Federal Response Plan. n Working knowledge of ESF-1 and -2 missions and

responsibilities. n Currently certified as a structural engineer. n Working knowledge of the operations and policies of the U.S.

Army Corps of Engineers (USACE). n Working knowledge of NIIMS Incident Command Management

System. n Working knowledge of computer applications necessary to


n Comprehensive knowledge of FEMA Rapid Needs

Assessment process. n Working knowledge of communications systems (landline,

cellular, etc.) in addition to communications equipment including pagers and cellular phones.

n Extensive knowledge of ERT organization and responsibilities. n Extensive knowledge of structural engineering requirements for

roads, bridges, waterways, airfields, and buildings.


9324.1-FG OCTOBER, 1999 GOLD — 34

INFRASTRUCTURE SPECIALIST SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Extensive knowledge of emergency contracting practices and

procedures. n Extensive knowledge of the operations of public works facilities;

which includes water distribution systems, waste water and solid waste facilities.

TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n Completion of basic ICS training I-200 or equivalent. n Trained in the recognition and corrective measures of potential

haz mat problems. n Recommended to be currently certified in at least American


EXPERIENCE REQUIREMENTS n Previous experience working with the USACE during large-

scale emergencies or disasters. n Working in a DFO during the response phase of a disaster. n Previous experience in Infrastructure assessment during

disasters.


9324.1-FG OCTOBER, 1999 GOLD — 35

INFRASTRUCTURE SPECIALIST (continued) PHYSICAL FITNESS REQUIREMENTS n Must meet arduous physical fitness requirements. n Recommended to have current inoculations for

Diphtheria/Tetanus (or Tetanus only if there is a contra- indication to Diphtheria), Hepatitis B, Measles/Mumps/ Rubella (if born after 1957), Polio and current TB test.


9324.1-FG OCTOBER, 1999 GOLD — 36

HAZARDOUS MATERIALS SPECIALIST The Hazardous Materials Specialist assesses affected sites and facilities and their potential for public exposure. Identifies unsafe areas and types of hazards, contamination threats, and local hazardous materials mutual aid response capability. This position reports to the Team Leader. The lead agency is the U.S. Environmental Protection Agency. FUNCTIONAL DESCRIPTION Reports to the Team Leader. Conducts initial needs assessment of hazardous materials releases, exposures, issues, and response requirements at disaster site. DESCRIPTION OF DUTIES n Participates with the Team Leader to develop an operational

plan. n Assesses the effects of haz mat releases on facilities and

potential for public and responder exposure. n Identifies unsafe areas, existing and potential contamination

threats, and recommended response requirements. n Assesses local haz mat mutual aid response capability. n Documents observations and recommendations and submit to

Documentation Specialist. n Coordinates haz mat assessment with State and local

counterparts.


9324.1-FG OCTOBER, 1999 GOLD — 37

HAZARDOUS MATERIALS SPECIALIST DESCRIPTION OF DUTIES (continued) n Keeps the Team Leaders advised of hazardous materials

concerns. n Participates in the development of the demobilization plan. SPECIFIC REQUIREMENTS AND CRITERIA n Comprehensive knowledge of ESF-10 operations and response system. n Extensive knowledge of the Federal Response Plan. n Working knowledge of ESF-4, -8, and -9 missions and

responsibilities. n Currently certified as a haz mat Level III Technician or

equivalent. n Comprehensive knowledge of haz mat response techniques. n Working knowledge of the National Interagency Incident

Command System. n Working knowledge of the response powers and

responsibilities of the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA).

n Extensive knowledge of the policies, procedures and

organization of the National Response Team (NRT).


9324.1-FG OCTOBER, 1999 GOLD — 38

HAZARDOUS MATERIALS SPECIALIST SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Comprehensive knowledge of the response powers and

responsibilities of the National Oil and Hazardous Substances Pollution Contingency Plan (NCP).

n Working knowledge of the authorities established by Section

311 of the Clean Water Act (CWA). n Comprehensive knowledge of the authorities and

responsibilities of the U.S. Coast Guard (USCG), (DoD), and Department of Energy (DOE), in response actions under the NCP.

n Working knowledge of the authorities established by the Oil

Pollution Act (OPA). n Extensive knowledge of FEMA ERT organization and

responsibilities. n Comprehensive knowledge of the FEMA Rapid Needs

Assessment process. n Working knowledge of communications equipment including

pagers and cellular phones. n Working knowledge of computer applications necessary to



9324.1-FG OCTOBER, 1999 GOLD — 39

HAZARDOUS MATERIALS SPECIALIST (continued) TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment Team Training. n Completion of Intermediate ICS training, I-300 or equivalent. n Trained in recognition of the signs, symptoms and corrective measures of critical incident stress syndrome. n Certified as a Haz Mat Level III Technician or equivalent. n Recommended to be currently certified in at least American n Red Cross First Aid and Personal Safety and Cardiopulmonary

Resuscitation — Basic Life Support or equivalent. EXPERIENCE REQUIREMENT n Previous experience in haz mat spill response and mitigation. n Working in a DFO during response phase of a disaster. PHYSICAL FITNESS REQUIREMENT n Must meet arduous physical fitness requirement. n Recommended to have current inoculations for

Diphtheria/Tetanus (or Tetanus only if there is a contra- indication to Diphtheria), Hepatitis B, Measles/Mumps/ Rubella (if born after 1957), Polio and current TB test.


9324.1-FG OCTOBER, 1999 GOLD — 40

LOGISTICS SPECIALIST The Logistics Specialist provides logistical support and services for the Team during deployment, on-site, re-deployment, and deactivation phases. The Logistics Specialist also monitors readiness of Support Kits. Individual does not perform assessment duties. This position reports to the identified QRS Manager. The lead agency is FEMA. FUNCTIONAL DESCRIPTION Reports to the designated QRS liaison. Provides logistical support and services for the Team during deployment and demobilization. Monitors readiness of equipment caches. DESCRIPTION OF DUTIES n Provides the broad range of logistical support and services for

the Team. n Establishes and maintains a Base of Operations in the field. n Ensures Base of Operations security is maintained. n Maintains accurate FEMA property accountability system. n Participates in the development of the demobilization plan.


9324.1-FG OCTOBER, 1999 GOLD — 41

LOGISTICS SPECIALIST (continued) SPECIFIC REQUIREMENTS AND CRITERIA n Extensive knowledge of FEMA Logistics and other similar

logistical systems. n Working knowledge of standing FEMA/Agency Memorandums

of Understanding (MOU) and mobilization procedures. n Working knowledge of the FEMA financial system. n Extensive knowledge of Team communications system and

equipment. n Demonstrated ability in the Logistics function. n Demonstrated ability in implementing and operating the FEMA

or similar Federal property accountability system in field conditions.

n Extensive knowledge of FEMA Rapid Needs Assessment

process. n Working knowledge of the Federal Response Plan. n Extensive knowledge of ESF structure and responsibilities,

requirements, and response capabilities. n Extensive knowledge of ERT organization and responsibilities. n Extensive knowledge of FEMA procurement regulations and

use of government credit card. n Extensive knowledge of ground and air transportation

requirements for personnel and equipment.


9324.1-FG OCTOBER, 1999 GOLD — 42

LOGISTICS SPECIALIST SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Extensive knowledge of site selection and BoO set-up. n Extensive knowledge of cache maintenance. n Extensive knowledge of resource ordering processes, Logistics

Information Systems II and T-card applications. n Comprehensive knowledge of Federal supply sources, Federal

and FEMA property accountability procedures, including resource tracking.

n Comprehensive knowledge of equipment packaging and

shipping. n Comprehensive knowledge of safety procedures. n Comprehensive knowledge of Team mobilization and

demobilization procedures. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n Completion of training in FEMA financial management

processes including emergency procurement, impress fund and credit card procedures, and property accountability.

n Demonstrated ability in the Logistics function.


9324.1-FG OCTOBER, 1999 GOLD — 43

LOGISTICS SPECIALIST TRAINING REQUIREMENTS (continued) n Completion of ICS training I-300 or equivalent. n Recommended to be currently certified in at least American


EXPERIENCE REQUIREMENTS n Implementing and operating the FEMA or similar Federal

property accountability system in field conditions. n Selecting site for BoO permitting optimal coordination and

working environment. n Preparing cache inventories and packaging cache for

deployment or redeployment. n Performing minor equipment repairs to cache items. n Operating FEMA communications equipment. n Observing and correcting safety infractions in a field

environment. n Resource ordering from Federal suppliers, particularly through

appropriate ERT-A channels. n Identifying ground and air transportation requirements and

utilizing knowledge of transportation regulations for equipment and personnel.


9324.1-FG OCTOBER, 1999 GOLD — 44

LOGISTICS SPECIALIST (continued) PHYSICAL FITNESS REQUIREMENT n Must meet arduous physical fitness requirement. n Recommended to have current inoculations for



9324.1-FG OCTOBER, 1999 GOLD — 45

DOCUMENTATION SPECIALIST The Documentation Specialist collects field assessment data from Team Assessors, compiles data into report format and transmits reports to required individuals and locations. This individual does not perform assessment duties. This position reports to the identified QRS Manager. The lead agency is FEMA. FUNCTIONAL DESCRIPTION The Documentation Specialist reports to the designated QRS Manager and is responsible for compiling Rapid Needs Assessment Reports for transmittal. DESCRIPTION OF DUTIES n Processes Assessor Reports. n Maintains files for historical records. n Coordinates duplication services for Team documents. n Electronically transmits assessment reports. n Participates in the development of the demobilization plan.


9324.1-FG OCTOBER, 1999 GOLD — 46

DOCUMENTATION SPECIALIST (continued) SPECIFIC REQUIREMENTS AND CRITERIA n Working knowledge of the Federal Response Plan. n Comprehensive knowledge of the task functions of the Team

organization and general State/local emergency management structure.

n Comprehensive knowledge of FEMA record-keeping and

reporting processes. n Extensive knowledge in the development and use of integrated

action-planning concepts and processes. n Working knowledge of emergency response information

management processes. n Possess interagency coordination skills and work well with

various technical components and other organizations. n Comprehensive knowledge of computer applications. n Extensive knowledge of the FEMA Rapid Needs Assessment

process. n Comprehensive knowledge of ESF structure and

responsibilities, requirements, and response capabilities. n Extensive knowledge of Team communication system and

equipment.


9324.1-FG OCTOBER, 1999 GOLD — 47

DOCUMENTATION SPECIALIST (continued) TRAINING REQUIREMENTS n Completion of ICS Documentation Unit Leader training course

(J-342) or equivalent. n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n completion of ICS training I-300 or equivalent. n Recommended to be currently certified in at least American


EXPERIENCE REQUIREMENT n Experience working documentation processes during disasters. PHYSICAL FITNESS REQUIREMENTS n Must meet moderate physical fitness requirement. n Recommended to have current inoculations for



9324.1-FG OCTOBER, 1999 GOLD — 48

TELECOMMUNICATIONS SPECIALIST The Telecommunications Specialist installs, integrates, operates and maintains communications equipment and provides technical support for the Team during deployment. One Telecommunications Specialist is assigned to each vehicle. This individual does not perform assessment duties. This position reports to the identified QRS Manager. The lead agency is FEMA. FUNCTIONAL DESCRIPTION Reports to the QRS Manager. Manages and coordinates all communications activities in support of the Team. DESCRIPTION OF DUTIES n Coordinates and Installs, Integrates, Operates and Maintains

(IIOM) the communications package in support of the Team. n Establishes communications (data and voice) with the ERT-A,

the Team Coordinator, Team Leader, MOC, ROC, the State EOC and others as needed.

n Assists Team Leader in safety and welfare of all Team

members.


9324.1-FG OCTOBER, 1999 GOLD — 49

TELECOMMUNICATIONS SPECIALIST (continued) SPECIFIC REQUIREMENTS AND CRITERIA n IIOM communications (data and voice) nets with the BoO. n Acts as the Alternate Net Control Station (ANCS) when

designated by the Net Control Station (NCS). n IIOM communications (data and voice) net with State EOC or

ROC as directed by Net Control Station (BoO) for relay and retransmission purposes.

n Establishes communications (as required) with the Civil Air

Patrol (CAP) backbone communication net. n If and when a temporary operating site is established, IIOM all

deployable antennas for maximum gain. n Extensive knowledge in basic electronics. n Extensive knowledge of basic communications installation

practices and tools. n Extensive knowledge of basic communications installation

practices, utilization and operation of electronics precision measurement equipment.

n Participates in the development of the demobilization plan. n Extensive knowledge of all communications and electronics

operating instructions, communications standard operation procedures, read and interpret schematic diagrams and all reference material.


9324.1-FG OCTOBER, 1999 GOLD — 50

TELECOMMUNICATIONS SPECIALIST SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Extensive knowledge of all communications operations

procedures and reference material. n Extensive knowledge of transfer of data files over established

communications media. n Extensive knowledge of IIOM of vehicular and transit case

communications packages. n Extensive knowledge of frequency management. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Training. n Demonstrated ability as a Telecommunications Specialist (GS-

391). n Completion of NlFC Communications Unit Leader Course I-358

or similar course. n Recommended to be currently certified in at least American

Red Cross First Aid and Personal Safety and Cardiopulmonary Resuscitation — Basic Life Support.


9324.1-FG OCTOBER, 1999 GOLD — 51

TELECOMMUNICATIONS SPECIALIST (continued) EXPERIENCE REQUIREMENTS n IIOM of High Frequency (HF) and Very High Frequency (VHF)

and satellite communications equipment and systems. n Operations and maintenance of communications operations

and software supplements that allow multi-media communications over HF and VHF.

n Selecting site for Team, permitting optimal communications

connectivity to the BoO or any other directed node. n Performing communications equipment repair. n Observing and correcting safety infractions in a field

environment. PHYSICAL FITNESS REQUIREMENT n Must meet moderate physical fitness requirement. n Recommended to have current inoculations for



9324.1-FG OCTOBER, 1999 GOLD — 52

MULTIPLE TEAMS ASSIGNED If more than one Team is deployed, and they are assigned to the same Base of Operations or in close proximity to one another, the coordinator positions may be filled to coordinate the management, logistics, documentation, and communication needs of the various Teams. RAPID NEEDS ASSESSMENT TEAM COORDINATOR The Team Coordinator position is only filled when multiple Teams are deployed and assigned to the same Base of Operations. This position coordinates the assessment strategies with each of the Team Leaders of the respective deployed Teams. This position also reviews the consolidated Assessor reports before transmittal to local State and Federal entities. This position reports to the ERT-A Team Leader. The lead agency is FEMA. FUNCTIONAL DESCRIPTION Reports to the ERT-A Leader. Supervises and coordinates the initial needs assessment activities being conducted by the Teams. DESCRIPTION OF DUTIES n Establishes assessment objectives and supervises Teams

activities. n Manages the logistical support for Teams. n Ensures all record and reports are completed and reporting

requirements are met.


9324.1-FG OCTOBER, 1999 GOLD — 53

RAPID NEEDS ASSESSMENT TEAM COORDINATOR DESCRIPTION OF DUTIES (continued) n Maintains close liaison with affected jurisdictions. n Reviews and prioritizes Teams response recommendations. n Provides primary link between Team activities, news media,

and the general public. n Participates in development of the demobilization plan. SPECIFIC REQUIREMENTS AND CRITERIA n Comprehensive knowledge of the ERT organization and

responsibilities. n Comprehensive knowledge of ESF structure and

responsibilities, requirements, and response capabilities. n Demonstrated skill in oral and written communications,

interpersonal relations, leadership, and information management.

n Extensive knowledge of all phases of assessment. n Comprehensive knowledge of the Federal Response Plan. n Extensive knowledge of how to work with news media to

achieve positive results.


9324.1-FG OCTOBER, 1999 GOLD — 54

RAPID NEEDS ASSESSMENT TEAM COORDINATOR (continued) TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Team Training. n Completion of ICS training I-300 and S-400 or equivalent. EXPERIENCE REQUIREMENTS n Previous experience conducting field assessments during

disasters. n Working in a DFO during the response phase of a disaster. PHYSICAL FITNESS REQUIREMENTS n Must meet light physical fitness requirement. n Recommended to have current inoculations for


n Recommended to be currently certified in at least American

Red Cross First Aid and Personal Safety.


9324.1-FG OCTOBER, 1999 GOLD — 55

LOGISTICS COORDINATOR The Logistics Coordinator position is only filled when multiple Teams are deployed and assigned to the same Base of Operations. This position coordinates with the Logistics Specialist from each deployed Team to ensure all the logistical support and services required to meet the mission objectives are met. This position reports to the Team Coordinator. The lead agency is FEMA. FUNCTIONAL DESCRIPTION Reports to the Team Coordinator. Coordinates logistical support and services when multiple Teams are assigned to the same Base of Operations. DESCRIPTION OF DUTIES n Coordinates the establishment and maintenance of a BoO in

the field. n Ensures BoO security is maintained. n Maintains accurate FEMA property accountability system. n Monitors the health and safety of all personnel assigned to the

Boo. n Provides logistical support for Team activities. n Participates in the development of the demobilization plan.


9324.1-FG OCTOBER, 1999 GOLD — 56

LOGISTICS COORDINATOR (continued) SPECIFIC REQUIREMENTS AND CRITERIA n Extensive knowledge of FEMA logistics and other similar

logistical systems. n Working knowledge of standing FEMA/Agency Memorandums

of Understanding (MOU) and mobilization procedures. n Working knowledge of the FEMA financial system. n Working knowledge of Team communications system and

equipment. n Demonstrated ability in the Logistics function. n Demonstrated ability in implementing and operating the FEMA

or similar Federal property accountability system in the field. n Extensive knowledge of the FEMA Rapid Needs Assessment

process. n Working knowledge of the Federal Response Plan. n Extensive knowledge of ESF structure and responsibilities,

requirements, and response capabilities. n Extensive knowledge of ERT organization/responsibilities. n Extensive knowledge of FEMA procurement regulations and

use of government credit card. n Extensive knowledge of ground and air transportation

requirements for personnel and equipment.


9324.1-FG OCTOBER, 1999 GOLD — 57

LOGISTICS COORDINATOR SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Extensive knowledge of site selection and BoO set-up. n Extensive knowledge of cache maintenance. n Extensive knowledge of resource ordering processes. n Extensive knowledge of Federal supply sources, Federal/

FEMA accountability procedures, including resource tracking. n Comprehensive knowledge of equipment packaging/shipping. n Comprehensive knowledge of safety procedures. n Comprehensive knowledge of Team mobilization and

demobilization procedures. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Team training. n Completion of training in FEMA financial management

processes including emergency procurement, impress fund and credit card procedures, and property accountability.

n Completion of ICS training I-300 or equivalent. n Recommended to be certified in at least American Red Cross

First Aid and Personal Safety and Cardiopulmonary Resuscitation — Basic Life Support or equivalent.


9324.1-FG OCTOBER, 1999 GOLD — 58

LOGISTICS COORDINATOR (continued) EXPERIENCE REQUIREMENTS n Demonstrated ability in the Logistics function. n Implementing and operating the FEMA or similar Federal

property accountability system in field conditions. n Selecting a site for BoO permitting optimal coordination and

working environment. n Preparing cache inventories and packaging cache for

deployment or redeployment. n Performing minor equipment repairs to cache items. n Operating FEMA communications equipment. n Observing and correcting safety infractions in a field

environment. n Resource ordering from Federal suppliers, particularly through

appropriate ERT-A channels. n Identifying ground/air transport requirements and knowledge of

transportation regulations for equipment/personnel. PHYSICAL FITNESS REQUIREMENTS n Must meet moderate physical fitness requirement. n Recommended to have current inoculations for



9324.1-FG OCTOBER, 1999 GOLD — 59

DOCUMENTATION COORDINATOR The Documentation Coordinator position is only filled when multiple Teams are deployed and assigned to the same Base of Operations. This position coordinates with the Documentation Specialists from each deployed Team, merging the assessment reports received from the assessors in the field. This position reports to the Team Coordinator. The lead agency is FEMA. FUNCTIONAL DESCRIPTION The Documentation Coordinator reports to the Team Coordinator and is responsible for coordinating the merging of assessment reports received from Team assessors into a consolidated report for transmittal. DESCRIPTION OF DUTIES n Works closely with Documentation Specialist to ensure

assessment data is reported according to established time frames and in correct format.

n Receives assessment reports and consolidates data for review

by Team Coordinator. n Assists the Team Coordinator and Team members in preparing

after-action reports immediately following assignment. n Monitors the Teams' assessment processes and recommends

modifications or changes for improvement to the Team Coordinator.

n Participates in the development of the demobilization plan.


9324.1-FG OCTOBER, 1999 GOLD — 60

DOCUMENTATION COORDINATOR (continued) SPECIFIC REQUIREMENTS AND CRITERIA n Working knowledge of the Federal Response Plan. n Comprehensive knowledge of the task functions of the Team

organization and general State/local emergency management structure.

n Comprehensive knowledge of FEMA record-keeping and

reporting processes. n Extensive knowledge in the development and use of integrated

action planning concepts and processes. n Working knowledge of emergency response information

management processes. n Comprehensive knowledge of computer use. n Extensive knowledge of the FEMA Rapid Needs Assessment

process. n Comprehensive knowledge of ESF structure and

responsibilities, requirements, and response capabilities. TRAINING REQUIREMENTS n Completion of ICS Documentation Unit Leader training course

(J-342) or equivalent. n Completion of FEMA's Rapid Needs Assessment Team

Training. n Completion of ICS training I-300 or equivalent.


9324.1-FG OCTOBER, 1999 GOLD — 61

DOCUMENTATION COORDINATOR TRAINING REQUIREMENTS (continued) Recommended to be currently certified in at least American Red Cross First Aid and Personal Safety and Cardiopulmonary Resuscitation — Basic Life Support or equivalent. EXPERIENCE REQUIREMENT n Experience working documentation processes during disasters. PHYSICAL FITNESS REQUIREMENTS n Must meet moderate physical fitness requirement. n Recommended to have current inoculations for

Diphtheria/Tetanus (or Tetanus only if there is a contra- indication of Diphtheria, Hepatitis B, Measles/Mumps/ Rubella (if born after 1957), Polio and current TB test.


9324.1-FG OCTOBER, 1999 GOLD — 62

TELECOMMUNICATIONS COORDINATOR The Telecommunications Coordinator position is only filled when multiple Teams are deployed and assigned to the same Base of Operations. This position manages and coordinates all communications activities in support of the Base of Operation and each of the assessor elements. This position reports to the Team Coordinator. The lead agency is FEMA. FUNCTIONAL DESCRIPTION Reports to the Team Coordinator. Manages and coordinates all communications activities in support of the BoO and each of the Teams. DESCRIPTION OF DUTIES n Plans and coordinates, Installs, Integrates, Operates and

Maintains (IIOM) the communications package in support of the BoO.

n Assists Team Coordinator in site selection to assure the most

feasible location for communications. n Assists Team Coordinator with the establishment of the BoO. n Assists Team Coordinator with military airlift operations, if

Team Coordinator is not at military debarkation point, then serves as the lead coordinator for military airlift operations.

n Participates in the development of the demobilization plan.


9324.1-FG OCTOBER, 1999 GOLD — 63

TELECOMMUNICATIONS COORDINATOR (continued) SPECIFIC REQUIREMENTS AND CRITERIA n IIOM communications nets (data and voice) with each of the

Teams and act as the Net Control Station (NCS). n Assign one of the Teams as the Alternate Network Control

Station (ANCS). n IIOM communications (data and voice) nets with the State

EOC, ROC, and MOC. n Coordinate and establish communications (as required) with

the Civil Air Patrol (CAP) backbone communications net. n Once a BoO site is established, IIOM all deployable antennas

for maximum gain. n Extensive knowledge in basic electronics. n Extensive knowledge of basic communications installation

practices, utilization and operation of electronics precision measurement equipment.

n Extensive knowledge of all communications and electronics

operating instructions, communications standard operation procedures, read and interpret schematic diagrams and all reference material.

n Extensive knowledge of all communications operations

procedures and reference material. n Extensive knowledge of transfer of data files over established

communications media.


9324.1-FG OCTOBER, 1999 GOLD — 64

TELECOMMUNICATIONS COORDINATOR SPECIFIC REQUIREMENTS AND CRITERIA (continued) n Extensive knowledge of IIOM of vehicular and transit case

communications packages. n Extensive knowledge of frequency management. n Extensive knowledge of military airlift operations. TRAINING REQUIREMENTS n Successful completion of FEMA's Rapid Needs Assessment

Training. n Demonstrated ability as a Telecommunications Specialist (GS-

391). n Completion of NlFC Communications Unit Leader Course I-358

or similar course. n Completion of the USAF Airlift Operations Course, and

recertified yearly. n Recommended to be currently certified in at least American

Red Cross First Aid and Personal Safety and Cardiopulmonary Resuscitation — Basic Life Support.


9324.1-FG OCTOBER, 1999 GOLD — 65

TELECOMMUNICATIONS COORDINATOR (continued) EXPERIENCE REQUIREMENTS n IIOM of High Frequency (HF) and Very High Frequency (VHF)

and satellite communications equipment and systems. n Operations and maintenance of communications operations

and software supplements that allow multi-media communications over HF and VHF.

n Selecting site for BoO permitting optimal communications

connectivity to the Teams, State EOC, ROC and MOC. n Performing communications equipment repair. n Observing and correcting safety infractions in a field

environment. n Performed military airlift operations on C-130, C-141 and C-5A

aircraft. PHYSICAL FITNESS REQUIREMENT n Must meet moderate physical fitness requirement. n Recommended to have current inoculations for



9324.1-FG OCTOBER, 1999 GOLD — 66



9324.1-FG OCTOBER, 1999 BLUE — 67

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 11 — OPERATIONAL CHECKLISTS TABLE OF CONTENTS n Introduction n Team Coordinator and Team Leader Operational Checklist n State Emergency Management Agency Representative

Checklist n Team Members Operational Checklist n Base of Operations Location Checklist n Base of Operations Set-Up Checklist n Base of Operations Safety Checklist n General Briefing Checklist n Initial Briefing Checklist n Receiving Ordered Commodities Checklist n Equipment Reporting Checklist n Demobilization Checklist n Media Management Checklist

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 11 — OPERATIONAL CHECKLISTS

9324.1-FG OCTOBER, 1999 BLUE — 68

INTRODUCTION The purpose of the following checklists are to serve as a guide in describing actions that occur during most Team deployments. They also serve to remind Team members of actions required to fulfill their duties and responsibilities during their mission. n These lists are intended to be a general summary of key

actions. Other actions may be required that are not identified in the following checklists. Through experience and training, Team members may identify other actions and document them in this Field Operations Guide for their own personal reminders.

n Some checklists may be the primary responsibility of a specific

Team member, but may require assistance and coordination from all Team members. Therefore, all Team members should have a familiarity with all of the following checklists.


9324.1-FG OCTOBER, 1999 BLUE — 69

OPERATIONAL CHECKLIST The central point of coordination of a Rapid Needs Assessment Team lies with the Team Leader. This position must meld the various levels of expertise of the assessor element and support element into an integrated response unit during a mission assignment. The Team Leader must also receive direction from both the affected FEMA Region and the affected State, implement assessment strategies, make assignments, and provide the required information flow for proper disaster response. Team Coordinator and Team Leader [ ] Conduct a current situation briefing and general briefing of

Team members at requested assembly point. [ ] Coordinate with State EOC on what assessment assistance is

required. [ ] Ensure that the Team Leaders/Team members receive a

specific briefing including expectations and objectives of assignment.

[ ] Assure logistical support is arranged in conjunction with

Logistics Coordinator/Specialist. [ ] Set up a BoO. [ ] Determine the target areas for assessment in the disaster area. [ ] Determine the best use of Team personnel and expertise for

each location.


9324.1-FG OCTOBER, 1999 BLUE — 70

OPERATIONAL CHECKLIST Team Coordinator and Team Leader (continued) [ ] In consultation with the State EMA Representative, determine

what local officials Team members should seek out and interview in the disaster area. Be as specific as possible.

[ ] Ensure each Team member has appropriate equipment and

supplies for the environment into which they will enter. [ ] Review reports/information from Assessment Teams and relay

to State EOC, MOC, ERT-A, FOC, and/or ESFs as appropriate.

[ ] Ensure the continued health and safety of Team personnel as

well as the security of Team resources. [ ] Be continually aware of changes in weather, logistics support,

disaster events, and other issues that will affect the mission of the Team and the development of a Rapid Needs Assessment.

[ ] Determine from State EOC and ERT-A what information might

still be lacking to produce a more accurate Rapid Needs Assessment.

[ ] Be prepared to continue assessment activities if situation

dictates.


9324.1-FG OCTOBER, 1999 BLUE — 71

STATE EMERGENCY MANAGEMENT AGENCY REPRESENTATIVE CHECKLIST Before Event Strikes [ ] Be familiar with local and State emergency plans. [ ] Monitor events approach. [ ] Identify events path. [ ] Monitor resource requests. After Event Passes but Before Team Arrives [ ] Identify the damages to the counties by aerial reconnaissance,

field reports from counties, etc., on maps. [ ] Identify additional resource requests made by the counties and

supplied by the State. [ ] Check on status of counties and review preliminary information

on conditions in affected counties. [ ] identify affected areas on map by geographical boundaries. [ ] Identify impacted areas and known or potential risk hazards. [ ] Identify all requested resources sent to the affected counties. [ ] Identify any shortages of State personnel in critical roles (i.e.,

search and rescue). [ ] Identify any special needs population in the affected areas.


9324.1-FG OCTOBER, 1999 BLUE — 72

STATE EMERGENCY MANAGEMENT AGENCY REPRESENTATIVE CHECKLIST After Event Passes but Before Team Arrives (continued) [ ] Identify critical facilities in the affected areas. After Team Arrives [ ] Participate in Initial Briefing of Team on disaster information

obtained prior to Team arrival. [ ] Provide any and all demographic statistics available for Team

assessment. [ ] Be prepared to recommend sites for BoO. [ ] Establish working relationship with Team and review roles and

responsibilities of State EMA rep with Team Leader. During Event [ ] Co-manage Team activities with Team Leader. [ ] Track status of events progress through affected counties. [ ] Identify the resources needed by the counties (i.e., generators,

water buffaloes, etc.). [ ] Review assessment information and provide recommendations

in Team assessment reports as needed. [ ] Serve as Liaison for Team when in contact with State and local

officials.


9324.1-FG OCTOBER, 1999 BLUE — 73

TEAM MEMBERS OPERATIONAL CHECKLIST The Team Member Operational Checklist covers actions each Team member needs to follow from time of activation to conducting Rapid Needs Assessment activities. [ ] When activated, verify: • Type of disaster event. • Location of disaster site. • Assembly point location. • Reporting time. • Method of transportation. • Current and forecasted environmental conditions at the

disaster site. • Special instructions or precautions. [ ] Review the personal equipment checklist. Assess your

personal gear readiness for the specific disaster area climate. Make necessary changes.

[ ] Review the Team Field Operations Guide for information

pertinent to your position description, operational checklist, Team operating and safety procedures.

[ ] Keep the MOC informed of travel status enroute. [ ] Monitor disaster-related information from local sources such as

radio, television and other news media while enroute. [ ] Upon arriving at the POA, notify the MOC of your arrival. [ ] Establish communications with Team Leader and receive initial

briefing. [ ] Assist with the set up of the BoO. [ ] Develop summary reports as directed by Team Leader.


9324.1-FG OCTOBER, 1999 BLUE — 74

BASE of OPERATIONS LOCATIONS CHECKLIST The Base of Operation is the central hub for collecting, analyzing, processing and transmitting incoming assessor reports from the field. One BoO may support several operating Teams. Therefore, location of the BoO should be carefully considered. The following checklist is provided to support the site selection process. [ ] Site Location/Address: [ ] Who owns the property? [ ] Best Access Route(s): [ ] Distance to Anticipated Deployment Sites: [ ] Adequate Space Available? Yes [ ] No [ ] [ ] Personnel Shelter Considerations: [ ] Usable Structures [ ] Tents Available Comments: [ ] Equipment Shelter Considerations: [ ] Usable Structures [ ] Tents Available Comments: [ ] Communications Considerations: (clear un-obstructed area for deployable antennas, if high

power antenna installed - caution high-voltage exclusion area required, high ground is usually more advantageous)


9324.1-FG OCTOBER, 1999 BLUE — 75

BoO LOCATIONS CHECKLIST (continued) [ ] Site Safety/Security: [ ] Tall, adjacent buildings/utilities creating hazard? [ ] Terrain conducive to rain/water runoff? [ ] Site appropriately separated from rescue work sites? [ ] Security aid from military/local jurisdiction? [ ] Haz mat/exposure concerns? Comments:


9324.1-FG OCTOBER, 1999 BLUE — 76

BASE of OPERATIONS SET-UP CHECKLIST [ ] Once a location is decided for the Team Base of Operations,

the following checklist can assist the Team in rapidly establishing the BoO in becoming operational.

[ ] Complete the BoO Operations Location Checklist. Consider

hazards. [ ] Develop a sketch of the BoO layout. [ ] Identify travel and access routes. [ ] Identify sections of the BoO with signs and fireline tape. The

BoO entrance should be adjacent to main access roads or travel routes.

[ ] Mark ground with spray paint for location/dimension of each

BoO section and for the location and spacing of tents, cache, communications van, etc.

[ ] Establish a fuel storage and generator refueling area away from

the BoO (ensuring that a fire extinguisher is present at this location).

[ ] Set up generators (for electrical power/lighting) on the BoO

perimeter, as close as possible to the section being powered. This will reduce tripping hazards and the amount of electrical cord required.

[ ] Post signs for all BoO sections and each tent. [ ] Set up sections with appropriate equipment.


9324.1-FG OCTOBER, 1999 BLUE — 77

BASE of OPERATIONS SAFETY CHECKLIST [ ] Flag/mark any personnel hazards within or adjacent to the BoO

(i.e., tripping hazards, utilities, etc.). Fireline tape may be used. [ ] Isolate fuel storage as appropriate. [ ] Ensure that fire extinguishers are available at fuel storage and

generator refueling locations. [ ] Cover all cache equipment and supplies with tarps as

appropriate. [ ] Ensure that adequate generators/lighting is available and

request from local resources for improved security and safety of the BoO.

[ ] If high power HF antenna installed, mark "HIGH VOLTAGE

AREA' and tape off area to prohibit through foot and vehicle traffic.

[ ] Develop a site emergency evacuation plan for the BoO, post at

the Communications Center, and include plan in Team briefing. [ ] Identify the location of local law enforcement authorities and/or

DoD military police personnel in the event of security problems.


9324.1-FG OCTOBER, 1999 BLUE — 78

GENERAL BRIEFING CHECKLIST A general briefing of the Team is conducted by the Team Leader for purpose of briefing the Team members prior to the Initial Briefing given by the affected FEMA ERT-A and/or affected State. This General Briefing should take place immediately after the Team is fully assembled. It is critical that this briefing occur as early as possible in the Team response operation. This meeting forms the basis for development of operational objectives and expectations. The following checklist includes actions that should be taken during this General Briefing. [ ] Identify changes in staffing and introduce new Team members. [ ] Assure all Team members are familiar with their assigned

responsibilities. [ ] Review operating procedures, leadership and other Team

member expectations. [ ] Review notification of assignment and initial instructions. [ ] Discuss job and Team performance expectations. [ ] Discuss Team problem solving techniques. [ ] Review mission objectives. [ ] Review decision-making process that Team will follow. [ ] Review method that Team will use to establish priorities. [ ] Discuss information-sharing process for Team and others.


9324.1-FG OCTOBER, 1999 BLUE — 79

GENERAL BRIEFING CHECKLIST (continued) [ ] Coordinate Team logistical requirements. [ ] Establish time frames for critiques of assignments including

briefings, meetings, and overall Team effectiveness. [ ] Prepare for Specific Briefing with State or FEMA ERT-A

representatives. [ ] Review logistical procedures, including property accountability,

BoO operations, safety, security and hygiene, and resource ordering process.


9324.1-FG OCTOBER, 1999 BLUE — 80

INITIAL BRIEFING CHECKLIST An Initial Briefing is attended by the Team and is conducted by the affected ERT-A and/or affected State. During this briefing the Team receives assessment objectives, protocol, social and political considerations, disaster information, reporting procedures, etc. The following checklist provides actions or discussion points that should be addressed during the Specific Briefing. [ ] Define the Team assessment priorities, objectives and

expectations. [ ] General overview of information identified on the specific

incident/affected area. • Approximate size and incident magnitude of the

affected area. • General weather conditions at the incident site. • Other incidents or activities impacting strategy,

resources or tactics. [ ] List political, fiscal, and logistical considerations and/or

constraints that may impact Team response activities. [ ] Identify current availability of resources. [ ] Discuss status of people affected by the disaster. [ ] Collect current and predicted information of on-site conditions. [ ] Share expectations, strategy, objectives and priorities. [ ] Discuss procedure for ordering additional resources. [ ] Discuss damage and needs assessment processes.


9324.1-FG OCTOBER, 1999 BLUE — 81

INITIAL BRIEFING CHECKLIST (continued) [ ] Establish briefing and debriefing procedure with State and/or

FEMA Region including time schedule. [ ] Discuss after-action report development process. [ ] Discuss how media inquiries should be handled. [ ] Identify and agree upon the use of local support personnel and

equipment. [ ] Identify potential locations for support facilities. [ ] Agree on documentation and reporting process. [ ] Obtain maps, key list of contacts, phone numbers, etc., before

concluding the meeting.


9324.1-FG OCTOBER, 1999 BLUE — 82

RECEIVING ORDERED COMMODITIES CHECKLIST Few commodities should be ordered by a Team while conducting a mission in the field. However, if items must be ordered, the following checklist provides guidance to assure FEMA procurement regulations and accountability processes are followed. [ ] Obtain the following information from the vendor: nomenclature

of the item(s), quantity, expected arrival date/time/place of the item, and whether delivery will be provided.

[ ] Designate in writing prior to a deployment a receiving officer(s)

authorized to receive goods. This will likely be the QRS personnel. If any receiving officers are APOs, a waiver must be granted since APOs are generally restricted from being receiving officers. If possible, the receiving and the ordering officials shall be two separate individuals, with the APO serving as the ordering official in most cases.

[ ] Identify a receiving point for personal property. [ ] Upon receipt, complete the following: [ ] Count all items, match items with nomenclature, and

compare against the receipt document. [ ] Verify quantities and note quantity differences on the

shipping document. [ ] List serial or registration number of the item. [ ] Prepare a list of the items received by name, quantity,

NSN, part number, manufacturer, source of supply or any other available information if no shipping documentation is included.

[ ] Carefully inspect substitute items to verify acceptability. If unacceptable, note problem on shipping document.


9324.1-FG OCTOBER, 1999 BLUE — 83

RECEIVING ORDERED COMMODITIES CHECKLIST (continued) [ ] Report shipping discrepancies or damaged material to

the APO no later than three working days upon return from the mission. Seek disposition instructions from the APO.

[ ] Ensure that a 1348 is provided for each line item received on a GBL. If the 1348 is missing, use the manifest sheet as a packing slip.

[ ] Sign and date the receipt document, using the receiving officer's full name and a recognizable signature. DO NOT USE INITIALS.

[ ] Forward all paperwork collected with the shipment to the APO

prior to departing the BoO (Receiving Officer's responsibility). The APO will then forward the paperwork to the Financial Section of the ERT.

[ ] Ensure that all incoming items are logged into the property

management systems maintained by the QRS Logistics Specialist, noting the nomenclature, NSN (if applicable), quantities, estimated value, serial number, condition, and date received.


9324.1-FG OCTOBER, 1999 BLUE — 84

EQUIPMENT REPORTING CHECKLIST In the course of Team operations, equipment and supply cache items may be expended, lost, stolen or damaged. The hosting MERS Detachment has the responsibility for maintaining and restoring the equipment cache to operational readiness. The following checklist can assist the MERS Detachment in executing cache management during non-use periods and following missions, training events or exercises. During Non-Use Periods The MERS Detachment will perform the following activities in order to restore the equipment cache to operational readiness: [ ] Conduct semi-annual physical inventory. [ ] Generate and submit a FF 61-18 (Report of Inventory Value). [ ] Develop annual reports. By September 30 [ ] Generate an SF-1121, Annual Report for Utilization and

Disposal of Excess and Surplus Personal Property, for any property that was acquired through excess property channels and send it through the system to Operations Support, Logistics Division, Policy & Management Branch (OS-LG-PM).

[ ] Include a record of personal property disposed of through the

Federal excess system (as recorded on the SF-120, Report of Excess Personal Property).


9324.1-FG OCTOBER, 1999 BLUE — 85

EQUIPMENT REPORTING CHECKLIST By September 30 (continued) [ ] Generate an annual report detailing Team equipment that has

been exchanged or sold for replacement purposes by each year. (This information will be obtained from SF 123, Transfer Order of Surplus Personal Property and SF 126, Report of Personal Property for Sale.)

[ ] Generate an annual report on changes in the personal property

inventories. This will include items acquired over the year and those lost, stolen or damaged. (This information will be found in the Document Register for Receipt Process, FF 61-10, Government Property Lot or Damaged Survey Certificate, FF 61-12, Inventory Adjustment Reports, and FF 61-16, Accountability Statement for the Transfer of Personal Property.)

By November 30 [ ] Develop an annual report of personal property obtained as

excess or property no longer required for the original purpose and submit through channels to OS-LG-PM.

Following Operations, Training, and Exercises [ ] Conduct a post-mission (or post-training/exercise) inventory,

recording the condition of items in the O&M log. [ ] MERS Detachment will support cache status (Available or Out-

of-Service) to FEMA Headquarters Mobile Operations Division.


9324.1-FG OCTOBER, 1999 BLUE — 86

EQUIPMENT REPORTING CHECKLIST Following Operations, Training, and Exercises (continued) [ ] Generate and submit a FF 61-10 and a FF 61-5 (if applicable)

for items lost, stolen or damaged. [ ] Make copies and submit the Document Register for Receipt

Process and all related invoices and submit through channels. [ ] Identify items that must be replaced to refurbish the cache. [ ] Check if packaging organization can provide/order the items. [ ] Develop a FF 60-1 to requisition items that must be procured

by FEMA. [ ] Identify items that must be rehabilitated prior to re-issuance to

the cache. [ ] Check with the packaging organization to see if they could

provide/contract the service on a cost reimbursement basis. [ ] Develop a FF 60-1 to requisition a service. [ ] Conduct a follow-up inventory upon rehabilitation of the

complete cache. [ ] Begin following procedures for periods of non-use.


9324.1-FG OCTOBER, 1999 BLUE — 87

DEMOBILIZATION CHECKLIST Once a Team has completed the assessment and fulfilled their objectives, the process of demobilizing the Team begins. The following checklist identifies actions that need to be taken during the demobilization process. [ ] Review demobilization plan release priorities and procedures. [ ] Identify final report requirements and make assignments to

Team members for accomplishment. [ ] Develop a list of outstanding actions that must be completed

before leaving the incident. [ ] Review support documentation for completeness and

accuracy. [ ] Close out all fiscal documents. [ ] Finalize demobilization schedule. [ ] Conduct Team critique. [ ] Review procedures for collecting/reporting the status of Team

equipment issued during the mission. [ ] Assemble for a Team debriefing, which includes reassignment

or demobilization orders.


9324.1-FG OCTOBER, 1999 BLUE — 88

DEMOBILIZATION CHECKLIST (continued) [ ] Execute BoO disengagement procedures, including the

following: [ ] Prepare personal belongings for transport. [ ] Ensure that logistics and communications support kits

are inventoried, cleaned, packed in appropriate containers, loaded and prepared for shipment.

[ ] Police and clean the BoO site, property disposing of garbage, gray water, and other wastes, placing disposable supplies in appropriate waste containers, identifying and reporting hazards to local officials and leaving the BoO site in better condition than it was found.

[ ] Participate in the out-processing procedure, completing all forms as prescribed in the ERT Manual.

[ ] Submit all reports (including daily logs, logistics accountability records, communication logs, and personal notes) to the Team Leader for inclusion in after-action reports. Reports should include your recommendations for changes to pertinent position descriptions, standard operational procedures, checklists, equipment, documentation, and other related areas.

[ ] Collect all issued equipment and complete the required paperwork, accounting for and noting the condition of all items from the equipment cache (including items acquired during the mission via local purchase or order) for lost, damaged or destroyed property.

[ ] Assist in the breakdown and policing of the BoO.


9324.1-FG OCTOBER, 1999 BLUE — 89

DEMOBILIZATION CHECKLIST (continued) [ ] Ensure that all documentation has been completed (Team

Leader and Documentation Specialist), including: [ ] Ensure all documentation of events is complete. [ ] Mitigate known risks in the BoO area or

document/reveal to site owner. [ ] Provide a forwarding contact name and number to the

local jurisdiction for follow-up actions, if necessary. [ ] Ensure that the media understands the mission of the

Team and why it is demobilizing. [ ] Notify State EOC, MOC and the ERT Information and

Planning Section Chief when the Team leaves the site.


9324.1-FG OCTOBER, 1999 BLUE — 90

MEDIA MANAGEMENT CHECKLIST Team members, while in the field, can be expected to be confronted by news medial for interviews. The purpose of this Media Management Checklist is to provide techniques Team members can use to make the most of these news media encounters. [ ] Talk to the reporter before the interview to get some idea of the

subject, direction and slant of the interview. Ask the reporter's name then use it in your response.

[ ] Use your full name. Nicknames are not appropriate. [ ] Get comfortable. Be calm. Your demeanor and apparent control

of the situation are very important in establishing the tempo of evolving events.

[ ] Maintain eye contact with the reporter, not the camera. [ ] Think about the best way to structure your response to convey

the facts clearly, in the proper context, communicating the message you want to communicate, and minimizing the chance of misunderstanding.

[ ] Let your appearance, countenance and speech reflect the

seriousness of the situation. [ ] Be brief and direct, avoid long responses, Speak in short sound

bites (10 seconds for radio and television). [ ] Use wrap-around sentences. This means repeating the

question with your answer to complete sound bite. [ ] Expect a reporter to ask the question several times, phrased in

different ways. If you have said all you have to say and you've said it clearly, don't feel compelled to change.


9324.1-FG OCTOBER, 1999 BLUE — 91

MEDIA MANAGEMENT CHECKLIST (continued) [ ] Demonstrate empathy, leaving the media, and viewers or

readers, with the impression you care about them, their community, their environment, and their future.


9324.1-FG OCTOBER, 1999 BLUE — 92




RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 12 — GLOSSARY OF TERMS This glossary contains definitions of terms frequently found in the Rapid Needs Assessment Process documents, and commonly used by participating Federal agencies and State emergency response organizations. Accountable Property Officer (APO) — The APO, an administrative or supervisory employee, accounts for and controls FEMA's personal property and other loaned property from a Federal Department or Agency--without regard to cost--through an automated system (such as Checkmate or LIMS II). Accountability — Maintain formally prescribed property records for a property account. This is only one of several activities supporting property management. Affected Area — The area in which the Team will be conducting their assessment. It is also the area identified in the major disaster declaration which is eligible to receive disaster assistance in accordance with the provisions of Public Law 93-288, as amended. Also referred to as the designated area. After-Action Report — Documentation of Team mission accomplishments, actions, and other pertinent information and is usually assembled immediately following completion of the Team assignment. Assembly Point — A location or facility where Team members are initially instructed to report. The Assembly Point can be a Mobilization Center, Emergency Operations Center, Regional Operations Center, or other facility with sufficient room for receiving and processing Team personnel and equipment caches. Assigned Resources — Resources checked in and assigned work tasks on an incident.

RAPID NEEDS ASSESSMENT TEAM Field Operations Guide 12 — GLOSSARY OF TERMS


Available Resources — Incident-based resources which are available for assignment. Base of Operations (BoO) — The on-site facility at which primary support, coordination, communications and decision making activities are performed during Team activities. The BoO will have a Communications Center, where input from the field is received, analyzed, processed and dispatched by BoO personnel. Only one BoO will be established for each incident and should not be moved. Cache — A predetermined complement of logistics, life support and communications equipment established for support of Team operations. The cache is stored at the MERS Detachments. All cache items are stored, installed, integrated, operated and maintained by the Quick Response System (QRS) personnel and deployed to a disaster site when a Team is activated. Commodities — Equipment and supplies used to support the Team mission. Communications Support Kit — A part of the MERS Support Element responsible for providing communication services at an incident. A communications support kit can be operated from the prime mover (i.e., Team vehicle) or operated in a stand alone kit without the vehicle, and provides major part of incident communications. Critical Incident Stress Debriefing (CISD) — A process for allowing Team members to air their feelings and defuse emotions related to stressful or traumatic disaster related incidents. Custodial Officer (CO) — COs are responsible for the day-to-day use and protection of the personal property entrusted to them. Custodial officers may issue equipment to team members as appropriate (particularly upon deployment or in preparation for a Team mission).



Damage Assessment — An assessment that occurs within the first few hours of an emergency or disaster. Usually followed by a more thorough damage assessment that takes place over several days that verifies earlier damage assessment reporting. Disaster Field Office (DFO) — The temporary office established in or near the designated disaster area from which the Federal Coordinating Officer and staff, the Emergency Response Team, the State Coordinating Officer and staff (when possible), and regional response organizations coordinate response activities. Disaster Welfare Inquiry System (DWI) — A system of the American Red Cross designed to collect, receive, and report information about the status of victims and assist with family reunification within the disaster area; and to coordinate bulk distribution of emergency relief supplies to disaster victims following a disaster. Distribution — The process of assigning custodial responsibilities to a team member, issuing the item and executing the appropriate property accountability documentation for the temporary utilization of commodities. Emergency Management Agency (EMA) — A generic term used to describe the State agency responsible for emergency response activities within the given State. This State agency has different titles depending on which State it is locate within. Emergency Medical Services (EMS) — Refers to the various pre-hospital medical support systems available within the affected State. Emergency Operations Center (EOC) — A State or local headquarters facility where State and/or local response activities are coordinated.



Emergency Response Team - Advanced Element (ERT-A) — The initial group to administratively respond in the field to a disaster. It is the nucleus of the full Emergency Response Team which operates from the DFO. The Team is a component of the ERT-A. Emergency Response Team (ERT) — An interagency team, consisting of the lead representative from each Federal department or agency assigned primary responsibility for an Emergency Support Function and key members of the FCO staff. The ERT provides a forum for coordinating the overall Federal response, reporting on the conduct of specific operations, exchanging information, and resolving issues related to ESF and other response requirements. Emergency Support Function (ESF) — A major category or functional area of response activity established to facilitate coordinated Federal delivery of assistance required during the immediate response phase after a significant disaster to save lives, protect property and public health, and maintain public safety. ESF support is designed to supplement State and local response efforts. Agencies comprising the ESF's would respond to the immediate needs arising from the initial assessment conducted by the Team. n Transportation (ESF-1) Dept. of Transportation n Communications (ESF-2) Office of Science & Technology n Public Works/ (ESF-3) DoD/U.S. Army Corps of Engineering Engineers n Firefighting (ESF-4) Dept. of Agricul./U.S. Forest Service n Information & (ESF-5) FEMA Planning n Mass Care (ESF-6) American Red Cross n Resource Support (ESF-7) General Services Administration n Health and Medical (ESF-8) Public Health Service n Urban Search (ESF-9) FEMA & Rescue n Hazardous Materials (ESF-10) Environmental Protection Agency n Food (ESF-11) Dept. of Agriculture/FNS n Energy (ESF-12) Dept. of Energy



Emergency Support Team (EST) — An interagency group operating from FEMA Headquarters. The EST oversees the National level response support effort and coordinates activities with the ESF's in supporting Federal response requirements in the field. EST response decisions will be made in part by the assessment data collected by the Team. Federal Emergency Management Agency (FEMA) — The agency that is tasked by Executive Order 12148, the responsibility to establish Federal policies for and to coordinate all civil defense and civil emergency planning, management, mitigation, and assistance functions of Executive Agencies. Federal Coordinating Officer (FCO) — The senior official in charge at the DFO who manages all Federal response activities. This person is appointed after the President declares a disaster. FEMA Operations Center (FOC) — FEMA's office that provides 24-hour service and which performs situation monitoring, alerting and activation. The FOC would initially contact Team members for initial activation. Field Operations Guide (FOG) — A pocket-size document that is carried in the field by Team members. The FOG provides instant access to reference material such as operational checklists, functional procedures, position descriptions, cache complements, emergency directives, etc. Federal Response Plan (FRP) — The Federal Government's plan of action to assist affected States and local jurisdictions after a major disaster or emergency. The plan addresses the provisions of commodities and services by grouping potential response requirements into twelve categories termed Emergency Support Functions. Currently, 28 Federal departments and agencies are signatories of the plan.



Hazardous Materials (Hazmat) — Any substance (chemical, toxin, pollutant, contaminant), that if discharged into the environment, would pose a health risk to civilian populations or damage to environmental ecosystems. Incident — An occurrence either human-caused or by natural phenomena, that requires action by emergency service personnel to prevent or minimize loss of life or damage to property and/or natural resources. Incident Command System (ICS) — A combination of facilities, equipment, personnel, procedures and communications operating within a common organizational structure with responsibility for managing the assigned resources in an effective and responsible manner. Team members are trained in ICS. Incident Support Team (IST) — A group of highly skilled specialists available for rapid deployment to a disaster area. Their mission is to provide urban search and rescue-related management and coordination at the DFO, and provide technical assistance, support and advice about US&R issues to public officials. Lead Agency — The Federal department or agency assigned principal responsibility to coordinate specific assessment activities. Lead Agencies are designated on the basis of their having the most authorities, resources, capabilities or expertise relative to accomplishment of the specific assessment task. Local Jurisdiction — The affected locality/government that has the mandated responsibility for managing the disaster within its borders or boundaries. Mobile Emergency Response Support (MERS) Detachment — A support unit with the capability of providing communications and logistical support to emergency response teams. The Quick Response System (QRS) team members are from the MERS Detachments.



MERS Operations Center (MOC) — The MERS offices at the Detachments operate 24 hours a day to perform situation monitoring, alerting and activation for the Detachments and the Regions. Memorandum of Understanding (MOU) — A signed agreement between agencies or political entities that provides the framework for mutual assistance when requested by one agency to another. Mobilization Center — A temporary facility set up and used to receive, process and support operational teams and their equipment during the mobilization and demobilization phases of a mission. Meals-Ready-To-Eat (MREs) — Individually packaged freeze dried meals provided as emergency rations for individuals working in a field environment. National Disaster Medical System (NDMS) — A system, under the auspices of the U.S. Public Health Service, of medical assets which may be used during major disasters or emergencies. NDMS is coordinated by PHS in conjunction with FEMA, DOD and the VA. National Interagency Incident Management System (NIIMS) — An incident management system which consists of five major subsystems which collectively provide a total systems approach to all risk incident management. The subsystems are, the Incident Command System, Training, Qualifications and Certification, Supporting Technologies, and Publication Management. National Wildfire Coordinating Group (NWCG) — A group formed under the direction of the Secretaries of the Interior and Agriculture to improve the coordination and effectiveness of wildland fire activities, and provide a forum to discuss, recommend appropriate action, or resolve issues and problems of substantive nature.



Non-Expendable Property — An item of equipment or supplies such as generators, communications equipment, portable computers etc. whose dollar value is $300 or more, or any item of a sensitive nature that has been assigned a serial number by FEMA. Out-of-Service Resources — Resources assigned to an incident but unable to respond for mechanical, rest, or personnel reasons. Personal Items — Any items taken to the disaster area by Team members that are not provided by either FEMA or the team members sponsoring agency. Personal Property — All property but real property. All items in the Team equipment cache are considered personal property. Personal property may be subcategorized into expendable (or consumable) noncapitalized property and nonexpendable (or non-consumable) capitalized property. Personnel — Any person assigned to the Team, whether in an assessment or support capacity. Point of Arrival (POA) — The designated location within or near the disaster-affected area where Team members, supplies and equipment are initially directed to report. Point of Departure (POD) — The designated location outside the disaster-affected area from which Team members will deploy to the disaster. Preliminary Damage Assessment (PDA) — A mechanism used by FEMA to determine the impact and magnitude of damage caused by an incident to determine the amount of recovery assistance required by an affected State.



Property Management — The process of managing equipment in order to ensure its operational readiness for a mission. A major activity of property management is assuming responsibility and formal accounting for property obtained by a Federal Agency to accomplish a mission. Property Management Officer (PMO) — PMOs, or senior supervisory officials, ensure that personal property accounts and related records are established and maintained. Purchasing Agent — An organization or an individual that procures needed equipment and supplies for the equipment caches or to fill Team emergency needs in the field. This may be an internal office within FEMA or another Federal Agency that has agreed to fill this function. Qualified Individual — An individual whose agency has documented that all requirements for training, experience, and physical fitness have been successfully completed for a specific Team position. Quick Response System (QRS) — The QRS are the designated support personnel (Logistics Coordinator/Specialist, Telecommunications Coordinator/Specialist and Documentation Coordinator/Specialist) that make up the QRS. Rapid Needs Assessment Team — A team of well trained, skilled specialists that is deployed immediately following a disaster event. The teams mission is to collect and provide information to determine requirements for critical resources needed to support emergency response activities. Real Property — Land (and its improvements), structures and fixtures that have been permanently affixed to buildings. The Team will not be responsible for any real property. (See Personal Property, above.)



Receiving — The process of delivering, off-loading, inventorying, testing, and logging the receipt of resources ordered for a mission. During a mission, this will often relate to resupply items delivered to a point of arrival or other designated location. Regional Operations Center (ROC) — The facility from which the Regional Operations Support Team manages initial response activities prior to the establishment of ERT-A operations in the affected State. Resource Ordering — The process by which equipment, supplies, personnel and services are requested and filled. Resource Tracking — The process by which items that are assigned to temporary custodial officers are monitored as to location and usage for a specific mission, or in this case field assessments. Resources — All personnel and major commodities available or potentially available for assignment to incident tasks. Responsibility — Use, care custody, and safekeeping of Government property. Resupply — The process of restocking items used to perform a mission. During a mission, this will involve ordering equipment and supplies for the equipment cache that have been depleted and are essential for the continuation of the mission. Staging Area — A location set up at an incident where resources can be placed while awaiting an assignment. Technical Specialist — Personnel with special skills that can be used anywhere within the Team organization. T-Card System — A resource tracking system using different color cards that is usually displayed in a folder or hanging rack. Urban Search And Rescue (US&R) — The term used to define the strategy, tactics ad operations for locating, providing medical stabilization and treatment, and extrication of entrapped victims in collapsed structures.



RAPID NEEDS ASSESSMENT TEAM Field Operations Guide CHAPTER 13 — CONVERSION TABLES/NOTE PAGES TEMPERATURE CONVERSION FACTORS

Centrigrade to Fahrenheit: (Centigrade Temperature X 1.8) + 32 = Fahrenheit (Fahrenheit Temperature - 32) X 0.555 = Centigrade WATER BY VOLUME/WEIGHT

(at 16.7 o Centrigrade or 62 o Fahrenheit) 1 US gallon = 8.33 lbs. 1 US gallon = 0.833 UK gallons 1 US gallon = 3.79 liters

1 UK gallon = 10 lbs. 1 UK gallon = 1.2 US gallons 1 UK gallon = 4.54 liters

1 liter = 1 kilogram (2.2 lbs.) 1 liter = 0.26 US gallons 1 liter = 0.22 UK gallons

1 feet3 = 62.3 lbs. DISTANCE

1 Nautical Mile (6082 ft) = 1.152 Statute Miles 1 Nautical Mile (6082 ft) = 1.852 Kilometers

1 Kilometer (1000 meters) = 0.54 Nautical Miles 1 Kilometer (1000 meters) = 0.62 Statute Miles

1 Statute Mile (5280 ft) = 1.6 Kilometers 1 Statute Mile (5280 ft) = 0.87 Nautical Miles AREA

1 acre = 43,560 ft2 1 square mile = 640 acres



CHAPTER 13 — CONVERSION TABLES/NOTE PAGES METRIC TO ENGLISH To convert into multiply by LENGTHS millimeters (mm) inches 0.03937 centimeters (cm) inches 0.3937 meters inches 39.37 meters feet 3.281 meters yards 1.0936 kilometers (km) yards 1093.6 kilometers (km) miles 0.6214 SURFACES centimeter2 square inches 0.155 meter2 square feet 10.764 meter2 square yards 1.196 kilometer2 square miles 0.3861 hectares acres 2.471 VOLUMES centimeter3 (cm) cubic inches 0.06102 centimeter3 (cm) liquid ounces 0.03381 meter3 cubic feet 35.314 meter3 cubic yards 1.308 meter3 US gallons 264.2 liters cubic inches 61.023 liters cubic feet 0.03531 liters US gallons 0.2642 liters cups 4.166 liters pints 2.128 liters quarts 1.053 milliliters (ml) teaspoon 0.2 milliliters (ml) tablespoon 0.666 milliliters (ml) fluid ounces 0.333 WEIGHTS grams grains 15.432 grams ounces 0.03527 kilograms (kg) ounces 35.27 kilograms (kg) pounds 2.2046 kilograms (kg) US tons 0.001102 metric ton pounds 2204.6 metric ton US tons 1.1023



CHAPTER 13 — CONVERSION TABLES/NOTE PAGES ENGLISH TO METRIC To convert into multiply by LENGTHS inches millimeters (mm) 25.4 inches centimeters (cm) 2.54 inches meters 0.0254 feet meters 0.3048 yards meters 0.9144 yards kilometers (km) 914.4 miles kilometers (km) 1.609 SURFACES square inches centimeter2 6.452 square feet meter2 0.092 square yards meter2 0.8361 acres hectares 0.4047 square miles kilometer2 2.59 VOLUMES cubic inches centimeter3 16.387 cubic inches liters 0.0164 cubic feet meter3 0.0283 cubic feet liters 28.317 cubic yards meter3 0.7646 fluid ounces milliliters (ml) 30.0 liquid ounces centimeter3 29.57 teaspoon milliliters (ml) 5.0 tablespoon milliliters (ml) 15.0 cups liters 0.24 pints liters 0.47 quarts liters 0.95 US gallons meter3 0.00378 US gallons liters 3.785 WEIGHTS grains grams 0.0648 ounces grams 28.35 ounces kilograms (kg) 0.02835 pounds kilograms (kg) 0.4536 pounds metric ton 0.000454 US tons kilograms (kg) 907.2 US tons metric ton 0.9072



CHAPTER 13 — CONVERSION TABLES/NOTE PAGES NOTES _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________

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