Rail revival presentation

Rail Revival Forum

Fire and safety

Photographs

Refreshments

Who’s here – introductions

Overview

Welcome

East Midlands Trains

Jayne Moyses

Head of Sales & Customer Relations

East Midlands Trains

Overview

• The Franchise

• Corporate Travel and Commuting

• On Board Service

• At our Stations

• The environment

The Franchise

● November 2007 – March 2015

● Operated by the Stagecoach Group

● 418 services every week day

● 2,100 staff

● 20 million passenger journeys each year

● 89 stations including Sheffield, Derby, Nottingham, Leicester and Lincoln

● Long distance services from South Yorkshire and East Midlands to St. Pancras International

● Regional services in the East Midlands and between Norwich - Liverpool

Our vision

“Growing our business through great

people, delivering great service,

achieving great results”

Getting you there Quicker

● By train - average journey time is between 30% and

43% faster than by car.

● 1 in 10 journeys on the M1 have an average speed of

just 37.7mph.

● Get passengers to meetings on time. Since December

2008 over 92.3% of London services ran on time.

● Passengers can’t work while they drive, but they can

work when travelling by train. Every minute of their

journey can be put to good use.

Commuting cost: Nottingham – Leicester

● Annual rail season ticket £1,672

● Smarter Travel Leicester members price £1,504

● Daily price based on 45 weeks @ 5 days per week =

£6.69….week season ticket = £8.36/day

Comparison by car

● Cost =£8.25 Fuel (based on 15p per mile)…….full cost

of £22.00 (based on 40p per mile) + parking

● Time…train from 29 mins versus 45 mins plus by car

● Comfort…arrive more refreshed

Commuting cost: Derby – Leicester

● Annual rail season ticket £1,948

● Smarter Travel Leicester members price £1,753

● Daily price based on 45 weeks @ 5 days per week =

£7.79 ….week season ticket = £9.74/day

Comparison by car

● Cost =£10.65 Fuel (based on 15p per mile)…….full cost

of £28.40 (based on 40p per mile) + parking

● Time…train from 22 mins versus 45 mins plus by car

● Comfort…arrive more refreshed

Business travel cost

● Leicester – Sheffield

£51 by train versus £66 by car + parking cost + staff time and comfort

● Leicester – Manchester

£69 versus £90 by car + parking cost + staff time and comfort

● Leicester – Birmingham

£17 versus £39 by car + parking cost + staff time and comfort

● Leicester – London

£139 versus £90 by car + parking cost and congestion charge + staff

time and comfort

Reductions in rail fares are possible on all of the above if some

flexibility on travel time and/or advance booking.

Corporate Travel

● MyTrainTicket.co.uk

● Corporate package via Barclaycard

● £2.15 transaction fee + 1.4% Card fee

● No cost for TOD – any card collection

● Live management information – Quickly locate

employees

● Closer control on budget – individual profiles

● On line booking

On Board our trains

● Standard Class now delivered by Rail Gourmet with an at seat trolley service – all trains have now been refurbished including the local routes.

● First Class is served by dedicated East Midlands Trains Customer Hosts

● Large comfortable seats with a table to rest a laptop or documents on. Quieter environment so clients can work.

● Power sockets for Lap tops and Mobile phones

● Enhanced signal on Vodafone

● At seat service

● Complimentary Wifi

● Breakfast services & other food options

At the Station

● Refurbished stations – Leicester , Loughborough ,

Derby & Nottingham

● First Class lounges

● Extra Car parking facilities

● Extra Ticket Collection machines

● Nottingham station re- signalling project Summer 2013

● Working with stakeholders – Dave’s Leicester Comedy

festival

A SMALLER CARBON FOOTPRINT

fuel saving on trains

OUR OBJECTIVE IS TO MAKE OUR TRAINS 5% MORE FUEL EFFICIENT DURING THE FRANCHISE

OUR PLANS FOR 2012/13

Shutting down

engines

We’re making sure that by

December 2012, our drivers

have clear information about

shutting down engines at

stations

Driving our trains efficiently

A group of drivers and managers have been working together to share

experiences on safe, punctual and fuel-efficient driving. By March 2013 we’ll

prepare some simple advice to help every driver.

Our timetable

Work to increase line speed

and reduce journey times will

mean we burn more fuel.

By November 2012, we’ll

understand what effect this

will have on our carbon

footprint


fuel saving on trains – Project updates

Meridian Energy Saving Mode

Energy Saving Mode is now working well.

We have seen the planned reduction in

the number of hours each engine runs,

but we’re looking at how we can make

even better use of the technology.

Diesolift Fuel Additive

We’ve been using Diesolift in our 15x fleet. The

additive is designed to improve fuel economy and

reduce emissions.

Unfortunately, we’ve had various problems with

the fuel in these units and we’re still working to

find out what effect Diesolift is having on this.

We’ll keep you posted…

Driving Trains Efficiently

After good initial progress, we have had to

temporarily postpone the work with our

volunteer drivers to investigate fuel-

efficient driving.

This is back in the 2012/13 Environmental

Plan so watch this space…


saving energy in our buildings

WE AIM TO USE 10% LESS ENERGY IN OUR BUILDINGS BY 2014


Fitting Smart Meters to our stations

Our larger buildings are already fitted with smart

electricity meters.

Working with our sister company, South West

Trains, we’ll install smart meters at more stations

so that we can get accurate data.

Reporting our energy use

Our managers need good information so

that they can work with you to manage

energy use at your site.

We’ll improve the energy reporting

system we’ve created to meet that need.

Upgrading our Stations

Major works at Nottingham & Leicester give us a great opportunity to

improve energy efficiency. We’ll install advanced, automatic lighting

controls to ensure we get the best light levels around our stations.

We’re also working to improve insulation of buildings where we’re

doing upgrade works


saving energy in buildings – update

Station Environment Champions

Each route area has an Environment

Champion to help implement energy

efficiency and environmental

improvements.

As well as organising local events for our

annual Green Week, they have helped to:

•Identify areas for improved lighting

controls

•Implemented the new recycling scheme

•Carried out awareness work including our

first Station Energy Awareness Week

Keeping the heat in

The team at Etches Park have shown how

a simple measure can have a big impact.

By making sure doors to the south

maintenance sheds were closed when not

being used, Etches Park reduced their gas

use by over 50% in 2011/12

Investing in Energy Efficiency

During 2011/12, we have been working

with Network Rail to arrange investments

in our stations for energy efficiency.

We’re going to be installing more efficient

lighting in a number of stations over the

next few months.

We have also secured funding for further

lighting improvements in Network Rail’s

Control Period 5 budgets (2015-19)

A WAY WITH WASTE

In 2011, we introduced a new way with waste. This has helped

to increase our recycling rates from just 35% to over 70%

After collecting waste from our stations, SITA UK take our waste to

a number of different waste sorting facilities. Once sorted, the

different materials are then taken on to recyclers who make

something new out of it.

Waste Recycled - EMT Total

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11

% Recycled MAA

What a load

of rubbish! We handle over

160 tonnes of

rubbish every

month

A WAY WITH WASTE

HAVING INCREASED OUR RECYCLING RATES TO OVER 70%, WE NOW WANT TO MAKE

CONTINUAL IMPROVEMENTS FOR THE REST OF THE CURRENT FRANCHISE


We want passengers to help recycle their waste

at our stations

We’ll introduce new public recycling facilities at our

key stations including newspaper recycling bins and

new recycling points

Recycling on Train

With ideas from our On-train teams,

we believe we can find a way to

improve waste recycling on board

our services.

Improve our recycling at St Pancras

International

Our recycling facilities at St Pancras International

are provided by Network Rail. We’ll work with them

to improve our arrangements for recycling of both

train and office wastes.

BEING A RESPONSIBLE BUSINESS

BEING A RESPONSIBLE BUSINESS IS ABOUT MANAGING ENVIRONMENTAL RISKS,

PLAYING A PART IN OUR LOCAL COMMUNITIES AND SUPPORTING CHARITIES

Community Events

Over the last 2 years, our stations

teams have organised and been

involved with numerous community

events including planting flowers

and painting at our stations, to

community pageants and art

competitions for children.

EMS Recertification

This year our Engineering

Team were successfully re-

certified to the International

Standard for Environmental

Management, ISO14001.

Cyclescheme

Our Cyclescheme benefit has

helped over 100 people get

new cycles and safety gear

and say ‘on yer bike’ to tax –

find out more on The Platform


BEING A RESPONSIBLE BUSINESS IS ABOUT MANAGING ENVIRONMENTAL RISKS,

PLAYING A PART IN OUR LOCAL COMMUNITIES AND SUPPORTING CHARITIES

Charity Charter Trains

Together we’ve supported several

fundraising charter trains. The company

has given the train and our colleagues

have donated their time and skills.

One of the most successful charity charters

was the Mid-Norfolk Marauder which

raised £25,000 for Railway Children

Staff Fundraising

Throughout the year people all across the

company have raised money for charities

ranging from Railway Children to

MacMillan Cancer Support, Marie Curie,

the Poppy Appeal and countless others.

Direct Donations

By completing your annual Tell Me

Survey, together we completed

enough surveys for the company to

donate nearly £1500 to 3 charities

Supporting Fundraisers

Since launching our Employee Charity

Support programme, we’ve donated £2,500

and 132 pairs of First Class tickets to

London for individuals who are fundraising


Managing our environmental risks


Environmental Procedures

We’re going to introduce the best-practice

approach used by our Engineering depots

to the rest of our business.

We will also introduce the checking and

audit processes to make sure that this is

effective at managing our most important

environmental risks

Environmental Training

To support the development of

these procedures, we will provide

managers with the training,

information and guidance they need

to make sure our systems work

well.

Controlling our biggest

environmental risk

Storing and handling our fuel is our

biggest environmental risk. We’re

going to audit our systems and

controls to make sure we’re as

good as we can be.


BEING PART OF OUR LOCAL COMMUNITY AND SUPPORTING CHARITY WORK


Charitable Support

We’ll make it clearer for everyone how the

company supports charitable activities and

how you can get support for your

fundraising.

We’ll provide an area on the Platform with

all the information you need.

Community Events

In 2012/13, more and more people

will have the chance to get out and

about in our local communities,

from community work around our

network to fundraising and

volunteering.

The Environment

● Environmental Plan available to download from eastmidlandstrains.co.uk

● We are working in partnership with Metro newspapers and SITA UK to install recycling facilities for the general public at our stations.

● We are putting the final pieces together for a project to invest £0.25m in improving station lighting and make it more energy efficient

● As part of the station redevelopments at Leicester and Nottingham, we are installing a lighting control system called LiGo which automatically switches lights on and off and automatically dims them in response to the natural light available.

Cycles

● We have increased cycle storage across all stations

● Have plans to double existing storage as funds become available

● We have just bid for £2.7m from ATOC to achieve the above.

● Sheffield Cycle Hub is due to begin in January.

● Won Partnership Working Award in Parliament two weeks ago - awarded by the All Party Cycle Committee-Examples include:

● working with Derby City Council to double the level of cycle provision at Derby station, as well as key improvement schemes at Leicester and Nottingham stations working in partnership with Leicester City Council and Nottingham City Council.

● Establishing an EMT Cycle Forum in early 2013.

● Developing an EMT Cycle Strategy.

THANK YOU Any Questions?

THANK YOU • East Midlands Trains

• Smarter Travel Leicester…growing benefits

• Go Travel Solutions

Help!

THANK YOU • Thank you to Jayne Moyses from East Midlands Trains

• Corporate sponsors of East Midlands Trains, Highcross and

Arriva

• Help to spread the word

• Next workshop: Tuesday 5th February – 10:30 at

Highcross Management Suite

Thank you

THANK YOU

Prize draw

London……here we come!

Rail revival presentation

Business

Transcript of Rail revival presentation