Ragupathy Packaging
7
Ragupathy N B.E., Computer Science, Anna University, Tamilnadu. L.I.G:II – 563/1518, Gandhimanagar, Peelamedu(Po), Coimbatore-641004. Mobile: +91 – 9952717751 - Mail-ID: [email protected] Software Engineer with over 4 years of experience in the IT Application Packaging, deployment and Software Distribution by using tools like SCCM 2007 & 2012, Wise package studio 8.0, InstallShield 2012, Orca, and Application compatibility testing, Application-virtualization and AppSense Experience Summary Technical Lead having 4 years of experience in Application Packaging, Deployment, Software Distribution, Application- virtualization, User Virtualization, Citrix and VDI environments. Currently working in Cognizant Technology Solutions, Team Lead, Quality Analyst and Packager roles. This involves direct communication with the Customer on a daily basis with respect to the project activities. Strong experience in SCCM 2007&2012 software distribution. Good knowledge on Active Directory concepts. Apart from the technical part, working as POC role and maintaining process documents like DDB, KEDBs, PMR and METBOOK of the project. Cognizant certified professional in ITIL v3, Sigma Yellow belt, Process Space, Application Packaging and SCCM 2007. Professional Competence Responsibilities include solution development, work specification, effort estimation and ensuring timely delivery of works. Also Act as the problem owner for critical situations, and look for opportunities to work with technical towers and Operations to improve processes and provide early notification. Nominated as the “Best New Comer” Award in IT IS-EUC annual awards 2011 Nominated as the “Best New Comer” Award in IT IS Centre Stage awards 2011 Q4 Awarded “Above and Beyond” in IT IS Center Stage awards for the month of June 2014.
description
resume
Transcript of Ragupathy Packaging
Ragupathy N
B.E., Computer Science, Anna University, Tamilnadu.
L.I.G:II 563/1518, Gandhimanagar, Peelamedu(Po), Coimbatore-641004.
Mobile: +91 9952717751 - Mail-ID: [email protected]
Software Engineer with over 4 years of experience in the IT Application Packaging, deployment and Software Distribution by using tools like SCCM 2007 & 2012, Wise package studio 8.0, InstallShield 2012, Orca, and Application compatibility testing, Application-virtualization and AppSense
Experience Summary
Technical Lead having 4 years of experience in Application Packaging, Deployment, Software Distribution, Application-virtualization, User Virtualization, Citrix and VDI environments.
Currently working in Cognizant Technology Solutions, Team Lead, Quality Analyst and Packager roles. This involves direct communication with the Customer on a daily basis with respect to the project activities.
Strong experience in SCCM 2007&2012 software distribution.
Good knowledge on Active Directory concepts.
Apart from the technical part, working as POC role and maintaining process documents like DDB, KEDBs, PMR and METBOOK of the project.
Cognizant certified professional in ITIL v3, Sigma Yellow belt, Process Space, Application Packaging and SCCM 2007.
Professional Competence
Responsibilities include solution development, work specification, effort estimation and ensuring timely delivery of works.
Also Act as the problem owner for critical situations, and look for opportunities to work with technical towers and Operations to improve processes and provide early notification.
Nominated as the Best New Comer Award in IT IS-EUC annual awards 2011
Nominated as the Best New Comer Award in IT IS Centre Stage awards 2011 Q4
Awarded Above and Beyond in IT IS Center Stage awards for the month of June 2014.
Received appreciations from clients and US managers for prompt problem solving, standardized defect free quality coding and decision making activities.
Very good at analyzing and debugging skills, quickly understanding the business part of the application.
Proactive Team Player with Fast Learning Curve and Adaptability along with strong analytical, problem solving, planning, organizational, innovation, presentation, group communication, documentation & interpersonal skills.
Technical Skills
Technologies
SCCM 2007 & 2012, Wise Package Studio 8.0 Installshield 2012, Application compatibility testing 5.6, Active Directory, Citrix XenApp 6.5 Administration, AppSense 8.4
Script languages
Wise script, VB script
Other Technologies
Application virtualization, Net Scaler
Operating Systems
Windows XP/2K3/7, Windows 2008 R2 Server
Tools
Orca, Install watch, install rite, Picture taker, beyond compare,
Process monitor, icon extractor, AppSense EM, AM and PM
Project Details
1. Client Major Banking and financial services (US)
Technologies
Application Packaging & Deployment
Product
SCCM 2007 & 2012, Active Directory, Wise Package Studio 8.0, Admin Studio 11.5
Tools & Utilities
Orca, Install watch, install rite, Picture taker, beyond compare,
Process monitor, icon extractor, Auto IT
Environment
Windows XP & Win 7
Team Size
10
Period
June 2011 December 2013
Roles &Responsibilities
Customizing applications according to client request and standards.
Performing Tech Review for the applications which are arrived for scripting.
Creation of MSI for legacy setup applications.
Working with Custom Actions.
Implementing best practices of Microsoft Installer & Application Packaging.
Application Package Evaluation analysis before starting packaging.
Troubleshooting Package functionality using tool like Filemon, Regmon, Beyond Compare, Dependency Walker, Picture Taker and Install Rite.
Creating INI, ISS and Response File for application which cannot be captured.
Software distribution using SCCM 2007 and migrated to SCCM 2012.
Deploying the created packages using SCCM.
Migration of SCCM 2007 to SCCM 2012.
Trouble Shooting Windows XP Professional, Windows 7 using SCCM Remote Console Utility.
Maintain 200,000 plus Clients in Infrastructure.
Creating Process based Documents for packaged Applications.
Keeping all the Project related documents in place for OM & metric audit.
Description
This project was involved in making the business applications of the organization to MSI packages for deployment with the clients packaging standards. Application Packaging is a part of release management wherein it involves repackaging of legacy applications into MSI format for deployment to desktops and servers by using SCCM 2012
2. Client Major Mortgage and Banking Services (US)
Technologies
Software Distribution, Patch management, Application Packaging and User Virtualization
Product
SCCM 2012, Citrix XenApp 6.5, AppSense 8.4
Tools & Utilities
Orca, Picture taker, beyond compare, Process monitor, InstallWatch, InstallRite
Environment
Windows 7 & Windows Server 2008 R2
Team Size
5
Period
Jan 2013 to Till date
Roles &Responsibilities
Leading the project for their SCCM offshore support which includes Software Distribution, Patch Management, and Operating System Deployment.
Providing support to other SCCM L3 / L2 Teams (Software Distribution , Patch management, OSD Team)
Leading the Offshore AppSense team for L3 activities.
Managing the VDI environment for more 900 plus users.
Done software distribution for 1700 applications.
Customizing applications according to client request and standards.
Creating application packages using SCCM Installer tools and Deploying using SCCM and uninstalling.
Monitoring the health of server daily with SCCM to ensure proper efficiency.
Monitor ticketing system for new tickets and work-items, Update existing tickets.
Provide Training to Freshers & New Team Member.
Proactively monitor systems health by physically inspecting environment and utilizing provided tools such as SCOM.
Collecting inventory to analyze the compatibility for win 7 migration/deployment.
Documented processes and procedures in an effort to enhance efficiency across the team. Updated old documentation to be more in-line with new versions of operating system and processes.
Implemented SCCM site hierarchy One Primary site and all the other sites are child sites report to primary site.
Implemented 12 Child secondary sites and one primary site configured Distribution Points, Reporting Points, Software Update Points, Fallback Status Points.
Configuration of SCCM features Inventory, Report generation, Remote monitoring, Package distribution, Software Metering etc.,
Reviewed existing group polices and proposed changes to increase performance and efficiency.
Maintain over 5000 Plus Application in Software Distribution.
Created Windows Installer packages (.MSI) using Wise Package Studio
Developed Transforms (.MST) to customize the Vendor MSIs.
Written Custom Actions as and when required adding additional functionality to the MSIs.
Providing solutions for complex packages to the rest of the team members.
Implementing best practices of Microsoft Installer & Application Packaging
Troubleshooting Package functionality using tool like FileMon, RegMon, Beyond Compare, , Picture Taker.
Creating KEDBs for remediated applications for future reference which helps the other teams.
Description
This project was involved in making the business applications of the organization to MSI packages for deployment with the clients packaging standards. Also to do the Tech review for the packages arrives from the customer. Later on perform the internal Quality Analysis for the packages which were completed by the team members and deploying it to the client environment.
Academic Exposure
DEGREE
COLLEGE / SCHOOL
BOARD / UNIVERSITY
YEAR OF PASSING
PERCENTAGE OF MARKS
B.E.,
(Computer Science)
Coimbatore Institute of Engineering and Information Technology
Anna University
2010
63%
DEEE.,
PSG Polytechnic College
DTE
2007
78.06%
SSLC
Sri Gopal Naidu Higher Secondary School
State Board
2003
79.2%
Trainings Conducted
Product & Process Knowledge Training sessions to newly joined Associates.
Training sessions for ELTs on MSI technology, Wise Scripts, SCCM 2012, Active Directory, AppSense 8.4
Personal Information
Date Of Birth
09th Feb 1988
Current Location
Coimbatore
Languages Known
English, Tamil
Permanent Address
S/o R. Namachivayam,
L.I.G : II 563/1518,
Gandhimanagar,
Peelamedu (Po),
Coimbatore-641004.
I hereby declare that the above furnished information is accurate and true to the best of my knowledge.
Date:Yours Sincerely,
Place:Coimbatore [Ragupathy N]
