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quick guidegrundfos Product center

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CLICK on the chapter you want to learn more about.

contents

DIsCLaImer 3

regIstratIon 4

IntroDuCIng the grunDfos ProDuCt Center 5

sIzIng PumPs 6

CataLogue 8

rePLaCement 11

LIquIDs 14

sPeCIfIC ProDuCt Page 17

sPare Parts anD serVICe KIts 21

get heLP InstaLLIng a sPare Part or serVICe KIt 26

ProjeCts 28

DoCumentatIon 38

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grundfos provides the grundfos Product Center as a service and for information purposes only.

the use of grundfos Product Center does not create any form of relationship with grundfos and use is at your own risk.

While grundfos have attempted to maintain the information, the software and any other services in the Product Center as accurately as possible, the Product Center may contain errors or omissions for which grundfos is not responsible.

the proposals provided by the grundfos Product Center are only based on the information typed in solely by you. the proposals have been pre-

pared without taking into account all your potential specific objectives, situation or needs. the use of grundfos Product Center cannot substitute specific technical advice.

grundfos is not responsible for any loss of hardware, software or files, caused by the use of the grundfos Product Center or elements downloaded or used from it. hence grundfos makes no warranty that the Product Center or products or services provided through it, either by grundfos or on grundfos’ behalf (including free software downloads), will meet your requirements or will be uninterrupted, timely, secure or error-free, or that the Product Center or the servers used by grundfos are free

of viruses or bugs or are fully functional or accurate.

grundfos disclaim all and any guarantees, undertakings and warranties, expressed or implied, and shall not be liable for any loss or damage whatsoever (including human or com-puter error, negligent or otherwise, or incidental or consequential loss or damage) arising out of or in connection with any use or reliance on grundfos Product Center.

You accept solely responsibility associated with the use of the grundfos Product Center, irre-spective of the purpose for which such use or proposals are applied.

Disclaimer

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We’ll remember your user settings – including your country, frequency, preferred language, unit of choice and currency, plus a range of printing and literature preferences.

as a registered user, you’ll also have access to a special “your items” section of the Product Center front page.

“Your saved items” is a place you can save product info, documenta-tion and even multi-product installation projects, with one-touch access to this information any time you’re logged on to the grundfos Product Center.

“Your recent products” gives you quick access to products and other pages you’ve looked at recently.

Both these functions save you lots of time and inconvenience and you’ll always find your items right on the front page of the grundfos Product Center.

If you think about the other online services you use, you’ll realise that many of them are heavily personalised – and that this is what makes them especially useful to you. With the grundfos Product Center, it works the same way – but we can only provide the personalised service we want to give you if you sign up.

We look forWard to seeing You soon – as a registered user of the grundfos product center!

registrationWhy sign up as a registereD user?

anYone Is WeLCome to use the grunDfos ProDuCt Center anonYmousLY But there are so manY gooD reasons for sIgnIng uP as a regIstereD user. When You Log on as a regIstereD user, It enaBLes us to remember You.

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introDucing the grunDfos ProDuCt Centerthe grunDfos ProDuCt Center Is an onLIne soLutIon fInDer that heLPs You:

• size pumps for any need• find information about any grundfos pump • quickly find the right replacement pump

• find pumps for moving particular liquids • manage complex installation and replacement pro-

jects

then you can start taking advantage of pump-specific documentation, CaD drawings, spare parts and service kits, and instructional videos. right from the product page – it couldn’t be simpler.

and as a registered user, you get even more, including:• Instant access to recent searches, products and other items• the ability to save items for future reference – including entire projects

first, you’ll need to locate the pump you want, either by:

sIzIng a neW PumP searChIng for a PumP You aLreaDY haVe

LoCatIng a rePLaCement LoCatIng a PumP for moVIng PartICuLar LIquIDs

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sizing pumpsWIth our quick size funCtIon, It onLY taKes a feW seConDs. just enter Your DesIreD head and flow.

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Let us KnoW Whether You Want to sIze BY aPPLICatIon, PumP DesIgn or PumP famILY.

our quick size algorithms will make an educated guess about the rest of your requirements – automatically generating a recommendation based on your most probable needs. If you want to be more involved in the sizing process, setting values for different parameters as you go, you’re free to do that too.

simply choose whether you want to size by application, or use the guided selection tool and you’ll have access to the full range of pump sizing parameters and options.

With the grundfos Product Center, your sizing journey always ends on a specific product page.

this page displays and describes the recommended pump, but also provides convenient access to all available data for the pump in question including detailed specifications, CaD drawings, useful videos and information about spare parts and service kits.

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cataloguethIs Is Where You are aBLe to exPLore three areas: PumP design, aPPlications anD Product families

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pump Designsthe pump design describes the pump type.If you know what kind of installation you have and what kind of pump you need (end-suction, in line, or other pump type) click “Pump designs”.

then choose one of the following options:

applications

If you want to find a pump, and you know what application you have (heating, pressure boosting, etc.) click “application”. then choose one of the following options:

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proDuct families

Click “Product families” If you want to find:

• Productandserviceportfolios• Technicalinformation• Drawings• Descriptions• Performancecurves• Repairandmaintenance• Optimisationandconsultancy

Continue by choosing the first letter in the overview.

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replacementrePLaCe Your old PumP WIth a new one from grundfos.

the grundfos Product Center makes it easy to replace an old pump from most common suppliers, with a new, energy efficient grundfos pump.

to replace a pump, click rePLaCement on the home page of the grundfos Product Center, and enter the name of your old pump in the Quick search field.

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If you prefer, you can enter the pump’s name and other data in the Classic search field instead.

In the Classic search field, the “Your requirements”, “fluid”, “Lifecycle costs”

and “hit list settings” (evaluation criteria) provide additional filtering options.

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If you want to replace an old pump with a newer, more modern pump, you’ll find the name of your old pump on the pump’s nameplate.

simply enter it in the replacement search field, and the Product Center will find the best replacement option for you.

Your replacement pump will be displayed along with relevant technical details and information about the pump’s energy consump-tion and total lifecycle costs.

Where available, the Product Center will display three replacement pump options for you to choose among. the options are:• Thelowestpurchaseprice• Thelowestenergyconsumption• Thelowesttotallifecyclecosts

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liquiDsfInDIng PumPs for sPeCIaL LIquIDs

grundfos makes pumps for moving water, but we also produce highly specialised pumps for the safe, reliable and proper handling of literally hundreds of other liquids – from acetaldehyde to zinc vitriol.

If you want a pump you know will handle the aggressive, flammable or other liquid you need to move, you can do so easily right from the grundfos Product Center’s home page.

to find the right pump for your special liquid:• Chooseyourliquidfromthelistprovidedontheliquids Page

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enter values for temperature and concentration

– and then click next.

the Product Center will now generate a list of appropriate pump types.

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now continue narrowing your options by pro-viding any additional input the Product Center requests.

Your search will end with a result that specifies your liquid and provides relevant pump selection data, including the pump family and any other details you’ll need to order your pump.

the result page also provides detailed information about your liquid and,

in some cases, notes containing additional considerations.

You can now choose to print this information for use when ordering

your new pump.

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specific proDuct pagethe grunDfos ProDuCt Center Is DesIgneD to taKe You quickly to the ProDuCt You neeD for Your InstaLLatIon, or to a sPeCIfIC ProDuCt You neeD InformatIon aBout or WIsh to serVICe.

onCe You’Ve arrIVeD at a PumP’s ProDuCt Page, You’LL find all data reLatIng to the ProDuCt In questIon right at your fingertiPs.

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the toP left Panel of the ProDuCt Page Is Where You’LL fInD:

Performance curves with adjustable curve settings.

Dimensional drawings.

a picture of the pump.

a motor curve.

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Wiring diagrams.

any available 3D drawings.

available spare parts and

service kits.

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this provides an exhaustive picture of the pump, its design and its capabilities.

the bottom panel details the pump’s technical specifications and provides access to a quotation text, any available videos, downloadable supporting documents, available CaD drawings and system parts.

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spare parts anD serVice KitsgrunDfos offers original sPare Parts anD service kits for manY ProDuCts. WheneVer a sPare Part or serVICe KIt Is aVaILaBLe for a PumP, You’LL fInD It on the PumP’s ProDuCt Page In the grunDfos ProDuCt Center.

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What’s the DIfferenCe BetWeen a sPare Part anD a service kit?

at grundfos, spare parts are distinct replacement components, such as a seal, that can be changed individually. By contrast, a service kit is a collection of components that should be replaced all at the same time to ensure optimal functioning of the pump.

so spare parts are single units, and service kits are groups of spare parts.

locating sPare Parts anD serVICe KIts

say a pump you’ve installed is in need of a new shaft seal. to find the correct replacement seal, you first need to locate your specific pump.

the easiest way to do this is to enter your pump’s product number or name in the large search field at the top of the Product Center home page.

Pump seal (spare part).

Gasket kit (service kit).

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once you’ve arrived at your pump’s product page, click the sPare Parts tab to the left of the performance curves.

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to see spare parts and service kits available for your part, click the blue “Valid from” link beneath “service parts”, and a list of available parts and kits will appear. If you see multiple “Valid from” dates, find the week code on your pump’s name-plate and select the corresponding “Valid from” date.

nb: the “Parts list” link or links beneath the “service parts” list shows all the parts that comprise your pump, making it easy to identify any standard component you might need to replace, but are not available from grundfos.

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Click your part or service kit to reveal its product number in the grey box to the right of the list.

note the part number for your seal.You can then order your part or kit from your local supplier or via the grundfos extranet. save the instruc-tional material by clicking ”add to” for instant access via your saved Items list on the Product Center home page.

saved items and recent items lists are only available to registered Product Center users, so be sure to sign up if you haven’t done so.

one Product number Per serVICe KItas mentioned above, service kits are collections of spare parts that are normally installed at the same time. service kit names start with the word ‘Kit’, and have a ‘+/-’ expansion box to the left of the name, so you can see what parts the kit includes. order service kits the same way you order individual spares – by noting the product number and ordering from your distributor or via the extranet. note that the individual parts in a service kit do not have product numbers, so you’ll need to order using the product number for the entire kit.

flexible PurChase oPtIonsYou can purchase grundfos spare parts and service kits individually, in bulk or as part of a recommended spare parts package. and don’t worry if your specific pump model is no longer available – grundfos spares and/or replacement products are available for at least 10 years after production of the pump has been discontinued.

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get help installing a spare part or serVice KitLoCate Your PumP’s Product Page

go to your pump’s product page by entering the pump’s product number in the search field at the top of the Product Center home page.

If you don’t know the product number, you can locate your pump by browsing the catalogue, also available from the Product Center home page.

CLICK ‘videos’ In the menu Bar Beneath the PumP CurVe

on your pump’s product page, go to the bottom of the performance curve and select “Videos” from the menu. the number of service videos available for your pump type is indicated in parenthesis.

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Choose Your sPecific PumP variant (If aPPLICaBLe)

In some cases, different service videos will be available for different variants of your pump. In our example, five variants are available. Be sure to choose the video that matches your exact pump variant.

use the list of chaPters to naVIgate to sPeCIfIC toPICs

most service videos are divided into chapters for quick and convenient navigation. If you only need help with particular tasks – such as removing a shaft seal or re-assembling the pump head – use the list of chapters to find the exact help you’re looking for.

comPrehensive Product documentationfor additional guidance and detailed product information, click the ‘Documents’ tab next to the ‘Videos’ tab at the bottom of your pump’s product page. then click ‘service’ from the list that appears to locate

the document you need. If the ‘service’ option is not available in your market, look under ‘Installation and operating Instructions’, ‘Data Booklets’, ‘Brochures’ and ‘Product guides’ for further information about your product.

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projectsthe grundfos Product Center not only lets you find all the information you need about any grundfos pump. It also lets you collect multiple products into groups, called “projects”.

grundfos projects are particularly useful in the design and tendering stages of a larger implementation.

You can create a project and

• Addallthepumpsyouplantouseintheimplementation

• Edittheprojectasyourplansevolve

• Shareyourprojectwithothers–evenassigningprojectediting rights if you wish

• Store,printoremailallapplicabledataaboutyourpumps for use in tendering – all collected in a single PDf file

Please note that to access Projects functionality, you must be signed in to the Product Center as a registered user.

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create a Project

to create your first project, select “Your ProjeCts” from the top menu bar and click “see all projects”.

now click the green “aDD a neW ProjeCt” button.

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When prompted, choose a name for your project – and the new empty project will appear on its own “Project details” page.

to add a pump to your project, you’ll need to go to the pump’s product page.

• Clickthe“Addto…”buttonatthetopright,and...

... you will then be prompted to select which project the pump will be added to.

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rePeat thIs ProCess for aLL the PumPs You’D LIKe to aDD to Your ProjeCt.

once you’ve created a project, you can access it in different ways. You can always access specific projects from the Product Center home page, under “Your Items”.

for more options, select “Your ProjeCts” from the top menu bar.

there, you’ll be able to see your recently updated projects.

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open a particular project or view all your projects – including those

you have archived, and that do not appear under “saved items” on

the home page.

If you select “see aLL ProjeCts”, you’ll be taken to the main “Your

ProjeCts” page, where you can add, duplicate, delete, archive and

un-archive projects.

If you select a particular project you will be taken to a “Project details” page, where you can work with the project in question.

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the “Project details” page contains some general information and basic functions at the top and a number of more advanced functions under the “ProDuCts”, “ProjeCt DetaILs” and “tImeLIne” tabs.

the “ProDuCts” tab displays all the pumps in your project, and lets you

sort and delete pumps, and access the product page for each pump.

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the “ProjeCt DetaILs” tab provides more detailed editing functions – including the ability to create additional users for collaborating on projects.

for more information about the project, see page 36.

under the “tImeLIne” tab, you can add and remove notes, along with adding “snapshots” of your project to record its progress towards finalisation.

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once you have finalised your project, click “PrInt / PDf” on the “Project details” page for a PDf document containing all relevant information about the pumps in your project.

this is particularly useful for preparing tenders, as it can gather all required data about the pumps in your project in a single document for storing, printing or emailing.

if you haven’t yet signed uP, be sure to do so today!

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collaborating on Projects

Projects are a great way of designing a larger installation containing many pumps, and collecting all your pump-related documentation in a single PDf file.

But what if you’d like input from a colleague or a grundfos representative on the particular project you’ve designed?

that’s what the “aDD user” function is all about.

to share a project with another Product Center user, first go to the project you’d like to share and click the “Project details” tab.

note the two “aDD user” buttons to the right.

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You can always see which users you have added to your project on the Project details page.

the names of users with editing rights appear in the “users with editing rights” list, while users without editing permission are listed under “users with viewing rights”.

the users you add to your project will be able to generate a PDf containing all relevant information about the pumps in the project, and save and share this document just as you can.

• the first “aDD user” button lets you share your project and give the user or users you’ve added to the project editing rights. this will enable the other user(s) to add new pumps, remove pumps and so on – collaborating with you as you build and refine your project.

• the second “aDD user” button lets you share your project with others, but does not give these users editing rights.

When you click one of the two “aDD user” buttons, a dialog box will prompt you to enter the new user’s email address.

enter the email address and click oK, and the project will appear in the user’s list of projects next time he or she signs in. note that the email address you enter must be the same as user’s Product Center login address.

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Documentationthe grundfos Product Center provides access to virtually all available information about grundfos pumps.

this information can include:

• Quotationtext• Datasheets• Curves• Wiringdiagrams• Illustrations• Lifecyclecostreports• Andmuchmore…

the Project function lets you create groups of pumps, along with any available documentation for each pump.

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at any time while working on a project, you can create a PDf containing the exact documentation you need for all pumps in the project.

Doing so can save you time and hassle when sharing information and prepar-ing tenders.

to create a PDf, click the PDf / PrInt button at the top of your project page.

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this opens a large dialog box, where you can choose exactly the information you’d like your document to include for all pumps.

the PrInt / PDf dialog box contains three tabs: Content, Page & heaDers setuP and seCurItY

• the Content tab lets you choose the types of documentation you want to include in your PDf – from technical specs to wiring diagrams.

• the Page & heaDers setup tab provides access to the usual formatting and printing setup options.

• the seCurItY tab lets you protect your PDf with a password and set usage rights.

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When you have finished setting up your document, click generate PDf at the bottom of the dialog box to create your online documentation PDf.

If you have allowed printing under the security tab in the dialog box, you’ll be able to print your PDf and save it for subsequent printing or sharing.

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open the grundfos Product Center from any mobile device by typing:

Product-selection.grundfos.com

or by scanning this code:

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When you have finished setting up your document, click generate PDf at the bottom of the dialog box to create your online documentation PDf.

If you have allowed printing under the security tab in the dialog box, you’ll be able to print your PDf and save it for subsequent printing or sharing.

grundfos holding a/sPoul Due jensens Vej 7DK-8850 Bjerringbrotel: +45 87 50 14 00www.grundfos.com

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