Questions SSM

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Introduction: 30-34 1 Benefits in SSM Implementation. Pag4 (la pregunta es cuál de estas no es cierta) - Central repository to store project documentation and issues - Project monitoring/reporting capabilities - Central point of access and support of key implementation activities - Process driven Blueprint, configuration and Testing approach - Automated customizing synchronization across my SAP Repository - Standard scenarios provided through Business Process Repository - Services aligned to assure Go-Live and smooth operations of the customer solution Benefits of SSM in Operation. Pag4 - Reduction of operational cost (TCO) to an acceptable level - Software change management for the entire solution - Best SAP Support with integrated Support Desk - Customer satisfaction increasing performance - Services level management/reporting - Application management/monitoring Best practices about the risk of having Heterogeneous landscape. Pág 11 (cuáles de las siguientes sentencias son verdaderas relacionadas con ese tema) - Know-how transfer of new technologies and products (limited training days) - Very complex system landscapes and installation procedures - Complex business processes of IT infrastructure and application issues Good business process management?. Pag12 - Documentation of core business processes, including relevant process tasks, interfaces, business processowners, availability requirements, performance and throughput requirements, and functional dependencies - Procedures for business process-oriented monitoring, error handling, and escalation management for a company.s core business processes - Techniques for integration management regarding interface operation and the interfaces. impact on business processes to ensure data quality and consistency, interface security, and recovery reliability - Procedures for program scheduling management, including planning, controlling, and monitoring all system- and business process-related operational activities in a distributed system landscape - Methods for master data maintenance for the exchange of master data What is the different between asap/value sap and solution manager P ag 14

description

Preguntas SSM

Transcript of Questions SSM

Page 1: Questions SSM

Introduction: 30-34 1 Benefits in SSM Implementation. Pag4 (la pregunta es cuál de estas no es cierta)

- Central repository to store project documentation and issues- Project monitoring/reporting capabilities- Central point of access and support of key implementation activities - Process driven Blueprint, configuration and Testing approach- Automated customizing synchronization across my SAP Repository- Standard scenarios provided through Business Process Repository- Services aligned to assure Go-Live and smooth operations of the customer solution

Benefits of SSM in Operation. Pag4- Reduction of operational cost (TCO) to an acceptable level- Software change management for the entire solution- Best SAP Support with integrated Support Desk- Customer satisfaction increasing performance- Services level management/reporting- Application management/monitoring

Best practices about the risk of having Heterogeneous landscape. Pág 11 (cuáles de las siguientes sentencias son verdaderas relacionadas con ese tema)- Know-how transfer of new technologies and products (limited training days)- Very complex system landscapes and installation procedures - Complex business processes of IT infrastructure and application issues

Good business process management?. Pag12 - Documentation of core business processes, including relevant process tasks, interfaces, business

processowners, availability requirements, performance and throughput requirements, and functional dependencies

- Procedures for business process-oriented monitoring, error handling, and escalation management for a company.s core business processes

- Techniques for integration management regarding interface operation and the interfaces. impact on business processes to ensure data quality and consistency, interface security, and recovery reliability

- Procedures for program scheduling management, including planning, controlling, and monitoring all system- and business process-related operational activities in a distributed system landscape

- Methods for master data maintenance for the exchange of master data What is the different between asap/value sap and solution manager Pag 14

Explain that the objectives of ASAP and the SAP Solution Manager toolsets are similar. They both provide the methodology, content, and tools to successfully and efficiently implement SAP solution

Business Process Repository is a package of reusable predefines business process contents: (cuál no es la correcta) Pag 19 y pag. 103- Configuration guide- Transaction assignment- Scenario documentation- Predefined test Cases- IMG assignment- Business Process steps (esta no es la correcta)

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Implementation Overview: 23-29 2 Which of the following are NOT part of the ASAP methodology? Pag 39Choose the correct answer(s). Respuesta la D es la incorrecta

- Configuration- Define Project- Business Blueprint- Regeneration- Customizing- Testing

Implementation Project in detail: Use of Roadmaps Template projects differ from Implementation projects in the following ways: pag 49

- Reuse of the structure in other projects, independent of the template project in which it was created- Project structure, with its assigned objects (General Documentation, test cases, IMG activities), is available

to other projects- Structure can be completely or partially locked against changes when they are used in other projects- To use templates in other systems, transport them

Project Scope. Pag. 51-52-53- Implementation Project

o By selecting SAP and/or partner templates or user templates created in a template projecto Selecting from supplied Roadmapso No Template or Roadmap selected

In this case, you must build the project structure using elements from the Business Process Repository in the Business Blueprint.

- Template Project- By selecting one or more SAP and/or partner Templates as the basis for your project- No Template selected

o In this case, you must build the project structure using elements from the Business Process Repository in the Business Blueprint. This solution can be bundled centrally in transport requests and distributed across other systems.

The SAP Solution Manager contains a transport function for template projects. You can supervise change requests for your project in the project administration transaction. You can access the following functions for the current client in the Transport Request tab: Pag 60- Activate Change and Transport System (CTS) function- Assigned CTS Requests: Click this button to go to the an overview of- requests in the Transport Organizer- CTS Project Piece List- CTS Project Status Switch- Complete CTS Project

Types of Roadmaps Methodology provided through Roadmaps (a que Rol no le sirve el Roadmap) pag 71, 72 ASAP Implementation Roadmap

- Target Group: Project Managers, Functional Implementation Team (Application Consultants)- Provides proven implementation methodology for implementation of mySAP Business Suite (mySAP ERP,

mySAP CRM, mySAP SCM, mySAP PLM, mySAP SRM), SAP xApps, SAP NetWeaver and SAP Solutions for Mobile Business

- The methodology covers, among other things, the necessary project management, the configuration of business processes, testing and training aspects as well as technical implementation activities

ASAP Implementation Roadmap for SAP Enterprise Portal- Target Group: Project Managers, Technical Team, EP Consultants- Provides guidance for the implementation teams embarking on implementation project of SA P Enterprise

Portal Solution

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3- Covers methodological process, content and technical aspects of an SAP Enterprise Portal implementation

project4

- Deliverable based roadmap to allow project team to identify key deliverables, related outputs and enable project management to run projects more efficiently

- Is a subset of the ASAP Implementation Roadmap ASAP Implementation Roadmap for SAP Exchange Infrastructure

- Target Group: Project Managers, Technical Team, XI Consultants- Deliverable based roadmap

Solution Management Roadmap- Target Group: Technical Implementation Team (Technical Consultants) and Support Team- Provides a generic methodology for the implementation of the technical infrastructure and operations

Global Template Roadmap- Target Group: Program/Project Managers, Template and Rollout Project Team members, Customer Center

for Excellence (CCE) Team- Designed to help program teams develop business system template that is then rolled-out to multiple sites- Enables global team to define standard processes and also allow for local configuration and localization

UpgradeRoadmap- Target Group: Project Lead, Functional and Technical Team members, Power Users- Provides SAP.s latest upgrade methodologies to plan and execute an SAP upgrade project

Roadmap Enable… Pag. 73- Navigate through the structure- Filter structure items by role or subject area- Display and assign documents- Create keywords to search more efficiently for documents- Print individual documents or structures with assigned documents- Search for specific items in the structure and accelerators- Track/Set the status and create notes for each structure item such as for a work package- Create messages- Assign team members to tasks

The Implementation Roadmap consists of the following five phases: pag 79- Phase 1 - Project Preparation . In the Project Preparation phase, you plan your implementation project and

make all the necessary preparations. In this phase you set your project goals and objectives, determine the scope of the implementation, define your implementation strategy, establish a project plan, and determine the sequence of implementation tasks. You also put together your project team.

5- Phase 2 - Business Blueprint . The purpose of this phase is to determine the project scope and create the

Business Blueprint. The Business Blueprint documents business process requirements and additional goals for your implementation.

- Phase 3 - Realization . The purpose of this phase is to configure and test the business processes defined in the Business Blueprint Phase and create customer-specific end-user documentation and training materials.

- Phase 4 - Final Preparation . The purpose of this phase is to prepare and conduct end-user training and perform a final test of the SAP System before going live. You also prepare and execute data conversion from legacy systems to the production system. You should also resolve all open issues.

- Phase 5 - Go Live & Support . The purpose of this phase is to move the SAP System to a live production environment, establish a help desk support organization for end users, and optimize the system

performance and technical environment as far as possible. In this phase, you also plan follow-up training and define an upgrade strategy to continually improve the SAP System.

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Use of Issue/Message tab in Roadmap Features (Preguntan las funciones de Issues/Messages) Pag. 89 4- Create new messages- Send messages- Display or change messages- Attach documents to messages

Using BBP during Realization phases. Pag. 102 When you configure business processes, the system displays the project structure you created for the Business

Blueprint. You can use the Business Blueprint project structure as a point of orientation during configuration. You can also display and edit the project documentation created in the Business Blueprint phase during

configuration. The project structure from the Business Blueprint forms the basis for all test plans that you create during test

organization.The transactions that you assign to process tasks in the Business Blueprint are placed in test plans during test plan generation.The transactions can be processed as function tests to test the transactions.

Definition of BBP, related with Business Process Repository. Pag. 103The BBP is a package of reusable, predefined business process content that is comprised of:

Scenario documentation Transaction assignments IMG assignments Configuration guides Predefined test cases

Structure BBP. Pag 104A Business Blueprint consists of the following structure items that are organized in a hierarchical structure:

Organizational units Masterdata Business scenarios Business processes Process steps

The structure Tab Enables you to (pregunta dice que opciones son correctas respecto de este tema) Pag 105- Add new business processes and process steps- Adapt names for scenarios, business processes, and process tasks to suit individual enterprises- Remove scenarios, business processes, and process tasks from the project structure

You can maintain new or changed structure items on the Project Documentation and Transactions tabs by (que es lo modificable en la estructura) Pag 105- Assigning documents to scenarios, business processes, and process tasks- Assigning transactions to process tasksThe project structure is reused for configuration and test organization.

Using function copy/paste. Pag 106-107 You can Copy and Paste an existing structure element. The copied element has the prefix .Copy of. and

copied sub-items do not have a designation. This can be useful when two or more elements share the same process or business requirement. For example, in Supply Chain Planning where the manufacturing process for Make-to-Stock product may be different from the Make-to-Order process but the Shipping and Billing business requirements may be the same regardless of the product involved.

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5 The Copy function allows both general documentation and project documentation. The Copy and Paste functionality within the structure allows the option to:

Refer to original document(s) Copy existing document(s) Ignore documents while copying structure Assignments of administrative data and issues are not copied.

Document Management. Pag 111- Central storage of all project documentation in SAP Knowledge Warehouse with the main focus on Business

Blueprint and Configuration- Provides functions to create, edit, store, upload, and download documentation (in SOLAR01/SOLAR02)- Predefined templates/document types are shipped with SAP Solution Manager:

o Templates for scenario descriptions, diagrams, and installation guideso Customer Input Templates (CITs) o Templates for interfaces, forms, and reports

- Creation of project-specific documentation types (templates)- Reporting features (by Environment → Project Analysis → Assignments →Documentation) enable you to

track and filter all documents Copy to Project Documentation. Pag 112

By clicking the icon Insert Document, you can:- Create new documents- Link to documents whose originals are assigned to other structure elements in SSM.- Copy documents whose originals are assigned to other structure elements in SSM and that you can change

independently of the original document.- Upload a File.- Create a link to a web site.

Message handling in Business BlueprintP. Pag.117You can do the following:- Create new messages- Display or change messages . You can change existing messages by clicking- Display in the Message tab and switching to Change mode in the dialog box that appears- Attach documents to messages

Implementation projects in detail pag 118Transaction DNOTIFWL, the Basic notification Worklist, is for central problem message handling

Configuration –SOLAR02. (la pregunta muestra una lista de opciones con las cosas que hace la solar02) Pag. 142- You can create new BC Sets, assign them to a structure, view the content of assigned BC Sets, and delete the

assignments of BC Sets that are no longer required from the project in application systems.- You can activate one or more assigned BC Sets.

8- You can view the settings configured by BC Sets in the Implementation Guide (IMG) and edit the system

settings that could not be configured by BC Sets.- You can assign CATTs to process steps and call them to configure system settings or store pre configuration.- You can store documentation for individual configuration steps. You can assign existing documentation and

create new documentation.- You can also import Customizing contained in Add-On transports to your system.- You can specify the processing status and the person responsible for each object you assigned.

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Create and assign customizing objects. (preguntan por los pasos)Pag 143 6- Select object type (e.g. BC Set)- Select row and press Add Button- Launch BC Set creation transaction- Assign other objects, e.g. IMG activities via F4 help- Maintain status and responsible per object- Create configuration document for NON_ABAP components

Customizing distribution. ( preguntan cuáles son los desafíos y escenarios de uso de la distribución del customizing, También preguntan por Distribution Scenarios, cuales existen) Pag.147

Typical challenges/Usage Scenarios- Customizing of specific objects should be synchronized across systems- Existing customizing of ERP should be reused in other systems (such as CRM)- Redundant customizing activities within a Solution Landscape (such as ALE scenarios) should be avoided

Basic functions- Editor for Synchronization Groups- Activation of a Customizing Distribution Scenario- Manual customizing distribution- Activation log and error-handling features

Distribution Scenarios- Delta Customizing- Initial Customizing

Scenario Customizing Distribution. (Formas de distribución, ponen opciones y hay que elegir las falsas) Pag. 1499

Delta customizing- Distribution during customizing-at transport recording

o Inmediate testing of customizing possible- Distribution at transport release

o Transfer of customizing only after successful testing in the source system- Periodic distribution

o Keeping customizing stable, transfer of customizing only at predefined times, e.g. at night or a weekend

Initial customizing- Fast initial configuration of new development system, e.g. SAP CRM

To set up Customizing Distribution, you need to (Preguntan los pasos para configurar la distribución) pag 150- Select the synchronization group that should be activated for customizing distribution- Determine the logical systems for the source development system- Determine the logical systems for the target development system- Decide if customizing should be distributed during customizing, after transport release, or periodically at

specified timesSelect the synchronization group that should be activated for customizing distribution

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Distribution Types/Scenarios. Pag 151 7Choose a distribution type or types:

- Timed Distribution: Customizing Distribution is scheduled in the background at the times you specify.- Synchronization by Transport Changes: Each time a transport request belonging to the project is changed,

the relevant customizing is distributed.- Synchronization by Transport Release: Each time a transport request belonging to the project is released,

the relevant customizing is distributed.- Initial Distribution: Settings from customizing tables from SAP ERP are written in customizing tables in the

target system without foreign key checks. You can search for logs by the following selection criteria (Preguntan como se puede filtrar (criterios)el log que

entrega el customizing distribution) pag 154- Project for which customizing is distributed- . Customizing distribution target system- . Transport request or initial distribution- . Time restrictions- . User name

Learning Maps (preguntan por el orden de los pasos pa crear un learning map) pag 181- 1. In the Solution Manager system, go to transaction SOLAR02- 2. Select process steps in the Process Structure and add training materials- 3. Add or change attributes of the training material, such as Title, Owner and Length of Duration.- 4. Add relevant jobs or organizational units to the process steps, using the End User Roles tab- 5. Go to transaction SOLAR_LEARNING_MAP and create a new Learning Map for the project- 6. Create a Learning Map Header- 7. Assign Roles to the LearningMap to link users to the materials- 8. Create the Learning Map structure- 9. Test display of the Learning Map- 10. Distribute to UsersWith each Learning Map, users have the ability to leave feedback. This feedback can be viewed from SOLAR_LEARNING_MAP. Select a Learning Map and click the Analysis button.

Reporting . Recommendations (preguntan por esos puntos que salen ahí) pag 193- Use Administration reports to track progress of the different Project phases and export to Excel/MS Project- Use Assignment reports, especially for documents messages to get overview on all available

documents/messages- Adapt provided report variants to your project-specific needs

You can go to the project analysis in two ways:- Cross-project and phase: Call the transaction, Project Analysis.- Project-specific: You can perform phase-specific analyses for a selected project in the Business Blueprint and

Configuration transactions. Choose Environment → Project Analyses and the desired program type.During the generation of report variants, all selection criteria except structural information can be selected.

Define the three types of roadmaps using the SAP Solution Manager, such as: pag 200 Implementation Roadmap: Describes how to organize and run an implementation project from a

functional perspective Solution Manager Roadmap: provides a methodology for the implementation and operation of the

technical infrastructure Global Template Roadmap: Provides a methodology for the implementation of global customer

solutions

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Beyond Implementation 8 Global Template Approach. Pag. 205

The subsidiary projects may typically contain elements taken from the global

project and additional local elements. Using templates as a customer:

You can create a template and use it in one or more further implementation projects as the basis of their Business Blueprint.

You can create a template in one system and transport it into other system as the basis for the Business Blueprint of other project, e.g. in a true Global Rollout scenario

Using templates as a partner: You can create templates and deliver them as partner templates for customer projects. You can base new templates on any other template, whether delivered bySAP or created yourself.

Using Templates pag 207The process of setting up and using templates in project involves two or more individual projects. The first we shall refer to as the master project.

Global. Program Setup (Project Preparation) Create a master project. This must be of project type template since this will allow the packaging of

re-use elements. Create the required number of templates (within the master project). At this stage, these templates

are empty packages. Select standard scenarios as a starting point to build business scenarios in the master project, in the

same way as for a normal project. Global. Business Blueprint

Detail standard scenarios to customer-specific solution structure Assign template(s) at the scenario level of the customer-specific solution structure Set global attributes to determine global/standard/harmonized/local processes Describe global business and technical requirements

Global Realization Configure the master project in the context of a global template Assign related IMG areas along the customer-specific solution structure BC sets are particularly useful for this type of use. Create and maintain BC sets to represent parts of

the solution structure for re-use. Assign global customer developments (for example, reports) in the Transaction tabbed page Record sample or master data as CATTs and assign in theConfiguration Test case tabbed page Create standard test cases (manual test cases or CATTs ) for reuse at the rollout site

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Local Roll Out – In BBP phase. Pag. 209 (poner enfasis en la etapa de Business Blue Print) 9 Project Preparation

Create a local .roll-out. project. This can be either an implementation type project or can itself be a template type project if you may need to re-use sections of this project in its own right.

Select one or multiple templates and related scenarios in the Scope tabbed page.Note: there is no direct relationship between templates chosen here. In other words, you can attach templates from multiple other .master. projects, which may have no other relationship to one another. Business Blueprint

The contents of the templates which have been attached to the .roll-out. project appear as elements of the project structure.

Processes defined as global attributes within the template are adopted wholesale with no changes. Adapt harmonized and local processes to local-specific requirements (such as enhance process

scope). Document local-specific requirements of harmonized or local processes. Add further local-specific structure elements as required, and document.

Realization Apply template-specific customizing (related BC Sets) for standard processes Perform final configuration (delta customizing) based on local-specific requirements Reuse master data samples recorded in the template context Consider global customer developments (such as reports) assigned in the Transaction tabbed page Reuse standard test cases (manual test cases or CATTs) to test standard processes and use as

template to create test cases for local-specific requirements

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Use in Operations: 35-40 10 Solution Monitoring (Preguntan los goals de solution monitoring y cuáles son las cosas) Pag 234, 235

The goal of Solution Monitoring is to:- Provide a central point of access to all data relevant for monitoring- Provide a disciplined, proactive methodology and procedures used to ensure that adequate levels of service

are delivered to all IT users in accordance with business priorities and at acceptable costs Solution Monitoring is:

- Business-Process oriented- Software solution landscape oriented- Configurable, linked to expert analysis and administration tools- Open and extensible covering all software components in the IT landscape from R/3 to the newest SAP

product releases and non-SAP products Solution Monitoring is comprised of the following monitoring and reporting tools for ABAP-based components:

- Early Watch Alert and Service Level Reportingo Provides Weekly evaluation of system status and performanceo Weekly or monthly reporting on SLAs for the involved systems and business processes

- System Monitoring and Administrationo Technical real-time monitoring of systemo System-related tasks with integrated and automated log

- Business Process and Interface Monitoringo Real-time monitoring of business processes based on the CCMS infrastructureo Covers all technical and business application-specific functions required for a smooth and reliable

flow of business processes For Java-based components, Solution Manager Diagnostics provides: pag 236

For Java-Based components, solution Manager Diagnostics provides: Monitoring and Analysis of Java components and applications

- Monitoring data of Java components is passed to Solution Manager to be included in Early Watch and SL reports (available 1Q2007)

- Analysis of Java components for troubleshooting using SMD- Deeper analysis of Java applications is possible using Wily Introscope

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System Monitoring pag 237 11 Goals of system monitoring:

Financial savings due to reduced probability of system downtime or business process interruptions and overtime costs

Improvement in motivation of IT staff Higher end-user satisfaction

Realization within Solution Manager: System monitoring of core components to detect critical situations as early as possible Support operators working with SAP solutions System monitoring and Central System Administration complement each other

The system monitoring in the SAP Solution Manager uses the CCMS (transaction RZ20) architecture. This means that system alerts, which occur in the CCMS of the satellite systems, are passed to the SAP Solution Manager via RFC connections. Solution Manager shows these alerts in a graphic or in Early Watch sessions. The alerts can be handled directly from the Solution Manager without having to manually go to the system generating the alert. Alerts thresholds are centrally managed in the Solution Manager system. Upon saving, they are transferred to the appropriate Satellite system via RFC.

Definition of Business Process monitoring (BPM) pag 239 Business Process Monitoring is the proactive and process-oriented monitoring of a company.s core business

processes It includes the observation of all technical and application-related functions that are required for a smooth

and reliable flow of the core business processes It comprises detailed procedures for error handling and problem resolution and precise definition of contact

persons and escalation paths

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Cross-Usage Scenarios 12 Service Marketplace. ( Preguntan cuáles son los servicios que entrega solman y sale una lista con los que salen

enumerados con viñeta) pag 249- Self Services: The Solution Manager enables customers to deliver services using SAP.s proven technology

and know-how.- Remote Services: SAP Support can log on to the customers. Solution Manager system to deliver a remote

service.- On-site Services: SAP Support or Consultants can use the Solution Manager to deliver services on-site. They

can use the information stored in the Solution Manager and avoid gathering the required data each time.- Search for Information or Services: Searching for information can be a challenging task . especially if you

have to consider so many details to find the information, that exactly fits your situation. If you use the Solution Manager to access the SAP Service Marketplace, you are directed to information that fits the data collected by the solution manager. You do not need to dig through a lot of information to get the relevant data.

Service Delivery through Early Watch pag 250An example of a Service delivery scenario with the SAP Solution Manager is the EarlyWatch Alert/SAP EarlyWatch Check.The satellite systems of the solution landscape regularly report EarlyWatch Alert data to the central Solution Manager system.EarlyWatch data shows the technical status of systems and provides information such as top load transactions.This data can be aggregated to a regular service-level report that shows the status of all systems that contribute to the solution landscape.A red alert sends a notification with the details of the alert to SAP. SAP can provide support through remote delivery (RFC connection).

Onsite, Remote, self services: Safeguarding pag 251The .Safeguarding. program covers the technical aspects of overall risk management during the entire life-cycle of the solution. Based on standardized checks and services, customers are guided through all the stages of their projects. Guaranteeing technical robustness through safeguarding means a reduction of the total cost of ownership.All services can be ordered through the SAP Service Marketplace →

SAP Active Global Support Services such as GoingLive and EarlyWatch are available under .Predictive and Proactive Services..

Specific optimization services for system operation (Technical Optimization Services) are proposed under .Continuous Improvement Services..

The support employee can access this data and use advanced tools such as (al parecer eran las funciones del support desk) pag 255- SAP Notes Search- SAP Notes Assistant- Workflow and e-mail notification- Microsoft NetMeeting for application sharing- Interface to SAP Service Marketplace to send Support Notifications to SAP- Active Global Support

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Service Desk . Functions ( También preguntan por todas esas funcionalidades del support desk) Pag 256. 13 Customer internal message handling (Support Messages)

- Messages created within the user.s work environment- Automatic collection of system and context data- Third Party Message Interface

Manage SAP Notes efficiently- Integrated SAP Notes Search through the SAP Service Marketplace- Implement SAP Notes automatically with the SAP Note Assistant

Customer Solution Database- Build up your own solution database

SAP Support Integration- Send support message to SAP- Receive status updates and solution within Service Desk

SAP Remote Support Integration- Microsoft NetMeeting for application sharing between end users, SAP Solution Manager power users,

and SAP Support back office experts

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SSM Installation and Configuration Overwiew: 1-5 14 SW Requeriments. (sale una lista con requerimientos de sw, preguntan cuál de ellos no es el correcto) Pag. 266

SAP Solution Manager 4.0

Web Application Server/WAS 7.00 ABAP and JAVA

Generally, it is recommended by SAP that the most recent Support Package stack and Kernel Patches are installed for SAP Solution Manager. For further information on patching please see: http://service.sap.com/swdc.

- Latest Kernel- Latest SPAM/SAINT- SAP_BASIS 700: Latest available patch- SAP_ABA 700: Latest available patch - PI_BASIS 2005_1_700: Latest available patch- ST-PI 2005_1_700: Latest available patch- SAP_BW 700: Latest available patch- SAP_AP 700: Latest available patch- BBPCRM 500: Latest available patch - CPRXRPM 400: Latest available patch- BI_CONT 703: Latest available patch- ST 400: Latest available patch- ST-A/PI 01H_CRM500: Latest available patch - ST-ICO 150_700: Latest available patch- ST-SER 700_2006_1- Microsoft Office 2000 Service Pack 1 (minimum requirement) or higher- Windows Internet Explorer 5.5 or higher

For more information, see Solution Manager Installation Guide located at: http://service.sap.com/instguidesThe SAP Solution Manager should be installed on a stand-alone SAP Web Application Server (WAS) 7.0 system with both the ABAP and JAVA instances. Minimum HW requeriments. Pag 267

1 CPU, 1GB main memory, 50GB hard disk space – basic sizing2 CPU, 2GB main memory, 50GB hard disk space – advanced sizing

Plug Ins The following Add-Ons are relevant for SSM Implementation. Pag 271 (?)Implementation content (ST-ICO 150_700)

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Configure Issue Management. Pag. 287-288 15Issue TrackingIssue Management can be used for the implementation and operations functions of the SAP Solution Manager. In both cases, you need to decide the system that will be your central system for messages.

Procedure . Configuring Issue Management: Call transaction SPRO. Choose SAP Reference IMG (F5). Choose SAP Solution Manager Implementation Guide → SAP Solution Manager.

To configure Issue Management, the following paths under the above mentioned IMG location must be configured: Basic Settings Scenario-Specific Settings General Settings Implementation Operations → Issue Tracking to configure automatic notifications Service Desk → General Settings to define message types

For message handling during testing, you need to set additional parameters in transaction STWB_SET.

Procedure for configure Test Workbench. Pag. 289Procedure . Configuring Test Workbench:

Call transaction STWB_SET. Choose Office System. Choose Change. Select Local. Save and return to selection screen. Choose Messaging. Accept or change the message template used as the standard for all messages during testing. Save.

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Installation And Configuration Overwiew: Roles and Authorization Concept 16 Authorization concept for the SAP Solution Manager is predefined for the following roles: Pag 302

- Project manager- Application Consultant- Development Consultant- Technical Consultant- Training Consultant- Method Consultant

Project manager role/activities. Pag 304Role: SAP_SOL_PM_COMPActivities:- Organizing the entire project- Developing strategies and procedures for an efficient SAP implementation- Developing and maintaining the time schedule for the implementation project- Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans- Assigning and managing resources- Monitoring project progress on a weekly basis- Carrying out evaluations and analyses- Carrying out a formal review at the end of each phase- Clarifying open issues in good time- Reporting regularly to the review committee on the progress and status of the project- Representing the project internally and externally- Giving status updates to the whole project team

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Others: 17 Solution Monitoring items

- Early Watch Alert and Service Level Reporting- System monitoring and administration- Business Process and interface monitoring- Monitoring and Analysis of Java components and applications

A quienes no les sirve el RoadmapR: a los usuarios finales