QUESTIONNAIRE

Department: Departments Head:

1- What are the core services provided by your department

2- What business functions of the hotel do you provide services to?

3- How many people do you have in your team?

4- Do you have enough staff to run your department smoothlya. Yesb. Noc. Dont KnowReason

5- Why do you think your department is over/under/balanced staffed a. The workload is more than the staff you currently haveb. The staff is not performing up to the mark c. The hotel policies doesnt allow to work freely

6- How do you rate average output of your staff?a. Excellent b. Averagec. Good d. Below average e. Needs improvement

7- How do you measure the output of your staff?

8- How do you think you can improve your staffs output?

9- You take feedback of staff performance from a. Staff himself b. Management c. Customers d. Other staff members e. Never

10- How often do you take feedback a. Daily b. Weeklyc. Monthlyd. Whenever I need to know

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