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First Quarter 2021

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom of Saudi Arabia “Meqyas”

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202102

Executive Summary

CITC Quarterly releases the Report for Internet Speeds and Digital Content Access Speed in the King-dom “Meqyas”, which compares the speeds of service providers in the Kingdom through download, upload and 5G speeds, ranks the best performing operators in each region and covers the most commonly used applications and video games in the Kingdom

Through the publication of Meqyas report, CITC aims to increase competition between service providers as well as transparency in the sector by providing data and indicators to investors and parties interested in the sector’s performance in the Kingdom

Overview of Internet Performance in the Kingdom

Percentage change compared to Q4 2020%%

Governorates

53Mbps

322.42

Mbps

+22.53%

+8.87%

119.52Mbps

+6.71%

21.32

KSA TotalKSA Average

KSA AverageKSA Average

Mobile Internet AverageDownload Speed

Mobile Internet AverageUpload Speed

Number of Governorateswith 5G

Mobile 5G AverageDownload Speed

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202103

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202104

Fiber Service Providers Speeds

Fiber InternetAverageDownload Speed

Fiber InternetAverageUpload Speed

Fiber average speeds are derived from Ookla® data using operator provided IP subnets between Jan - Mar 2021

1 39.41Mbps

First Place

2 38.44Mbps

Second Place

3 29.35Mbps

Third Place

4 21.81Mbps

Fourth Place

5 12.45Mbps

Fifth Place

1 113.33Mbps

2 90.08Mbps

3 89.85Mbps

4 86.28Mbps

5 45.61Mbps

First Place

Second Place

Third Place

Fourth Place

Fifth Place

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202105

1 130.84+23.21%

Mbps

2 102.27+10.95%

Mbps

3 99.29+27.13%

Mbps

119.52+22.53%

Mbps

21.32+6.71%

Mbps

1 23.52+3.39%

Mbps

First Place

2 18.08+16.86%

Mbps

Second Place

3 16.86+8.16%

Mbps

Third Place

First Place

Second Place

Third Place

Mobile Service Provider Speeds

Mobile InternetAverageDownload Speed

Mobile InternetAverageUpload Speed

KSAAverage

KSAAverage

Percentage Change compared to Q4 2020% Based on analysis by Ookla® of Speedtest Intelligence® data of average mobile download and upload speeds comparing Oct - Dec 2020 to Jan - Mar 2021.

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202106

Based on analysis by Ookla® of Speedtest Intelligence® data of average mobile download speeds Jan - Mar 2021.

First Place1 Second Place2 Third Place3

Service Provider Regional PerformanceMobile Internet AverageDownload Speed

3

2

1

3

2

1

3

2

1

3

2

1

3

2

1

3

2

13

2

1

3

2

13

2

1

3

2

1

3

2

1

3

2

1

3

2

1

Riyadh

Hail

Al Qassim

Najran

Aseer

Tabuk

Al Madinah

Makkah

Al Bahah

Eastern

Northern Borders

Al Jowf

Jazan

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202107

1 2First Place Second Place

43 43 21GovernoratesGovernoratesGovernorates

KSA Total

Governorates

53

Number of Governorates with 5G1

2 Based on analysis by Ookla® of Speedtest Intelligence® 5G Median data mobile download speeds between Jan - March 2021

1 Satisfying CITC deployment requirements.

1 2 3Second Place Third Place

350.47 348.33 231.83

KSA Average

322.42

Mobile 5G Average Download Speed2

Mbps Mbps Mbps Mbps

5G in the Kingdom

First Place

3

2

1

3

2

1

3

2

1

3

2

1

3

2

1

3

2

1

3

2

1

3

2

1

2

3

1

2

3

1

3

2

1

2

3

1

2

3

1

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202108

Based on the percentage of 5G sites in each region and CITC deployment requirements

First Place1 Second Place2 Third Place3

5G Deployment

Service Provider Regional Performance

Riyadh

Al Qassim

Najran

Aseer

Tabuk

Al Madinah

Makkah

Al Bahah

Eastern

Northern Borders

Al Jowf

Jazan

Hail

1 2

3

First Place Second Place

Third Place

99.87% 99.81%

98.87%

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 20219

Fiber Internet Video Streaming Quality

Based on analysis by SamKnows Ltd.Successful rate of Ultra HD streaming%

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202110

8 ms

81 ms

86 ms

72 ms

83 ms

77 ms

25 ms

4 ms4 ms60 ms24 ms

4

2

3

1

Latency for Most Used Social Media Platforms in the Kingdom

Fourth Place

Second Place

Third Place

First Place

Low latency means better performance Based on analysis by SamKnows Ltd.ms : Milliseconds

8 ms

Quarterly Report for Internet Speeds and Digital Content Access Speed in the Kingdom “Meqyas” - First Quarter 202111

4Fourth Place

2

3

Second Place

Third Place

1First Place

Google Meet

206 ms 86 ms 87 ms

211 ms 91 ms 94 ms

212 ms 92 ms 107 ms

117 ms213 ms94 ms 108 ms

Latency for Most Common Videoconferencing Platforms in the Kingdom

Low latency means better performance Based on analysis by SamKnows Ltd.ms : Milliseconds

87 ms

88 ms

90 ms

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