Quality Circle Presentation

8/12/2019 Quality Circle Presentation

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QUALITY CIRCLE


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Introduction Formation of quality circle is becomingimperative in todays world where the

customer's expectations keep changingand it become tougher day by day to get

to the level of delighting the customer.

Quality circles ensure that they work on a regular basisin the day to day challenges faced by the organizationin and around the work area, thus ensuring a betterprocess & reliable produce


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Kaizen definition for

quality circle

The Principles of Quality Circles At first glanceQuality Circles look very simple, but the approachdepends upon a number of principles which one mustconsider in detail to understand the concept fully


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Concept

Based upon recognition of the value

of the worker as human being,as someone who willingly activities on his job,

intelligence, experience, attitude & feelings

Quality Circle is a form of participation management .

Quality Circle is a problem solving technique.


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3 major quality concepts

Quality circle is a form of participant

management. Quality circle is a human resource

devolvement technique.

Quality circle is a problem solving technique.


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Objective

Change in attitude

Self development Development of team spirit

Improved organizational culture

Help in improving the productivity

Promote individuals self-development

Enhanced interest in jobs.


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Benefits of quality Circles

Increased in quality consciousness

of employees development Promote individuals self-development

Promote team work and fellowship

Improve over all company performance and corporateimage


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TRAINING

Brief orientation programs fortop management.

Programs for middle level executives

Training of facilitators

Training for Circle leaders and members


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Functions of quality circle

Encourage a team culture and team environment;

Encourage the flow of new ideas; Improve customer relations and service delivery;

Improve levels of communication;

Improve operational efficiency; and

Create problem prevention attitudes.


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Organization structure

Appropriate Organizationstructure has effective

& Efficient Performance

Non Qc - Members

Members

Leader

Facilitator

Co-ordinator

Steeringcommittee

TopManagement


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Element of quality circleA steering committee

Coordinator

Facilitator Circle leader

Circle members


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Launching quality circle

Expose middle level executives to the concept.

Explain the concept to the employees & invite them to

volunteer as members of quality circle. Nominate senior officers as facilitators.

From a steering committee.

Arrange the necessary facilities


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Process of operation

Problem selection

Problem identification

Problem Analysis Generate alternative solutions

Prepare plan of action

Implementation of solution

Select the most appropriate solution


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Problem analysis Select most appropriate solution

Generate alternative solutions Implementation of solution

Prepare plan for action


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Basic quality problem Solving Basic quality problem solving

Brain storming Pareto Diagrams

Cause & Effect Analysis

Data Collection


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Tools are used for data analysis

Bar Charts

Histograms Circle graphs

Scatter grams

Control Charts


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Conclusion

Quality circle is implemented

to all organizations where there is scope for group based solution

of work related problems


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Quality Circle Presentation

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