q4 fy16 earnings transcript - The Walt Disney CompanyFiscal Full Year and Q4 FY16 Earnings...

34
©Disney Fiscal Full Year and Q4 FY16 Earnings Conference Call NOVEMBER 10, 2016 Disney Speakers: Bob Iger Chairman and Chief Executive Officer Christine McCarthy Senior Executive Vice President and Chief Financial Officer Moderated by, Lowell Singer Senior Vice President, Investor Relations

Transcript of q4 fy16 earnings transcript - The Walt Disney CompanyFiscal Full Year and Q4 FY16 Earnings...

©Disney

FiscalFullYearandQ4FY16EarningsConferenceCall

NOVEMBER10 , 2016

DisneySpeakers:

BobIgerChairmanandChiefExecutiveOfficer

ChristineMcCarthySeniorExecutiveVicePresidentandChiefFinancialOfficer

Moderatedby,

LowellSingerSeniorVicePresident,InvestorRelations

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page2

PRESENTAT ION

Operator

WelcometoTheWaltDisneyCompanyfiscalfull-yearandQ4FY16earningsconferencecall.My

nameisAnnaandIwillbeyouroperatorfortoday'scall.(OperatorInstructions).Pleasenote

thatthisconferenceisbeingrecorded.

IwillnowturnthecallovertoLowellSinger,SeniorVicePresidentofInvestorRelations.Please

goahead.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Goodafternoon,andwelcometoTheWaltDisneyCompany'sfourthquarter2016earningscall.

Ourpressreleasewasissuedabout45minutesago,andisavailableonourwebsiteat

www.Disney.com/investors.Today'scallisalsobeingwebcast,andarecordingandtranscript

willalsobeavailableonourwebsite.

Joiningmefortoday'scallareBobIger,Disney'sChairmanandChiefExecutiveOfficer,and

ChristineMcCarthy,SeniorExecutiveVicePresidentandChiefFinancialOfficer.Bobwilllead

off,followedbyChristine,andthen,ofcourse,we'llbehappytotakeyourquestions.

Andwiththat,letmeturnitovertoBob,andwecangetstarted.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Thanks,Lowell,andgoodafternoon.

Wejustfinishedagreatyear,oursixthconsecutiveyearofrecordresults,andsincefiscal2013

we’vedeliveredEPSgrowthofalmost20%.Fiscal2016alsoincludedtwoofthemost

importantachievementsinthehistoryofourcompany:ThephenomenalreturnofStarWars

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page3

andthespectacularopeningofShanghaiDisneyResort.We’reextremelyproudofthese

accomplishments,whichwilldrivelong-termgrowthforourcompany.

StarWars:TheForceAwakensexceeded$2billioninglobalboxofficemakingitthethird-

highestgrossingmovieofalltimeandwe’reonlyjustbeginningtoreapthebenefitsofour

Lucasfilmacquisition.Nextup,wehaveRogueOne–afantasticoriginalStarWarsstory,

openinginDecember.StarWars:EpisodeVIIIwillbeintheatersDecemberof2017,followed

byastandalonemovieaboutyoungHanSoloin2018.Andwe’llreleaseEpisodeIXthefollowing

year.Workonallthosemoviesisalreadyunderwayandwe’rethrilledwithwhatwe’veseenso

far.

ThemagnitudeofourStudio’ssuccessinfiscal2016issimplystunning.Wereleasedfourfilms

thatbroke$1billioninworldwideboxoffice:TheForceAwakens,CaptainAmerica:CivilWar,

FindingDoryandZootopia.AndJungleBookcameveryclose,with$966million.OurStudio

slatetoppedarecord-breaking$7.5billionintotalboxofficefortheyear.Disney,Pixar,Marvel

andLucasfilmallcontributedtothisremarkableachievementandtheircreativemomentum

continues.

DoctorStrangejustopenedtogreatnumbers–Marvel’s14thconsecutivemovietoopenat#1

attheUSboxoffice–andithasalreadysurpassed$377millionworldwide.

Ournextanimatedmusical,Moana,isalreadygeneratinggreatbuzzaheadofitsopeninglater

thismonthandweexpectitwilljointhepantheonofrecenthitsfromDisneyAnimation

alongsideZootopiaandFrozen.

TurningtooursuccessinShanghai,wewelcomedfourmillionguestsinourfirstfourmonthsof

operation,whichincludedthepeaksummerseason.Someofyoumayinferfromthisearly

performancethatwecouldachieve10millioninattendanceinthepark’sfirstyear–anumber

wewouldbethrilledwith,butwearenotprovidinganyannualguidanceatthispoint.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page4

Iwastherelastweekandtheplacelooksfantastic.It’sveryclearourguestsarethoroughly

enjoyingit.They’reenthusiasticallyembracingourstoriesandcharacters–classicslikeMickey

Mousearefanfavorites,buttheyloveournewIP,too–likeZootopia.Andwerecently

announcedwe’realreadyexpandingtheparkwiththeadditionofToyStoryLand.

ShanghaiDisneylandisnowanationaltouristdestination.Morethanhalfourguestscome

fromoutsideShanghai,andmillionsofpeopleacrossChinaaredevelopingamuchgreater

awarenessandaffinityforourbrand,whichwillcertainlyhelpdriveourgrowthinthathuge

marketoverthelongterm.

TurningtoMediaNetworks,ESPNgrewinfiscal2016andweexpectthatgrowthtocontinue

overthelongterm.AswesawwiththeWorldSeries,peoplelovetheexcitement,the

immediacyandthesheerentertainmentoflivesports.AndESPNhastherichestcollectionof

sportsrightsinthebusiness,includingtheNBA,CollegeFootball,theCollegeFootball

Championship,MajorLeagueBaseball,CollegeBasketball,andtheNFL.

OurnewNBAdealrunsthroughthe2024-2025season,securinglong-termrightstoasportthat

continuestogrowinpopularity.Theagreementgivesusmoreinventoryandmorerightsthan

we’veeverhad,andwillserveESPNverywellintheyearstocome.

MaintainingtheunequalledscopeandqualityofESPN’sprogrammingisatoppriority,andsois

distributingthatvaluablecontentasbroadlyaspossible.Andwe’vemadesignificantstridesin

thatdirection,particularlywhenitcomestolicensingESPN’sprogrammingtoover-the-top

distributors.InadditiontoourdealswithSonyandSling,we’verecentlycloseddealswithHulu

aswellasAT&T/DirecTV--whichfeaturesESPNamongthe100channelsofferedonthenew

DirecTVNowservice.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page5

WebelievethesenewserviceswillultimatelymovemoreMillennialsintothePay-TVuniverse,

andwe’recurrentlyinnegotiationswithotherdistributorstofurtherexpandourpresenceon

thesenewplatforms.

OurrecentinvestmentinBAMTechisalsotargetedatexpandingourreach,andwe’reexcited

aboutrollingoutourfirstESPN-brandedcontentdirect-to-consumersviathisplatformin2017.

BAMTechisalsoexpandingitsbusinessintoEurope,throughanewdealwithDiscovery.

Overthelastseveralyears,we’verepeatedlyexpressedourstrongbeliefthatourunrivalled

portfolioofvaluablebusinesses,brandsandassetsgivesusthestrongesthandandthebest

strategicpositioninthemediaindustry.Oursustainedperformanceclearlydemonstratesour

abilitytousethestrengthofourincredibleassetstodrivevalueandweareextremely

confidentthatwe’llcontinuetodeliversignificantlong-termgrowth.

WithmodestgrowthduetosomecomparabilityfactorsthatChristinewilldetail,fiscal2017will

beananomalyinourgrowthtrajectory.Wefullyexpectareturntomorerobustgrowthin

fiscal2018andbeyond–particularlygiventhepowerfulupcomingslatefromourStudio.In

fiscal2018alone,wehavefournewMarvelmovies,threeanimatedfilmsfromPixarandDisney

AnimationandtwoStarWarsreleases,includingEpisodeVIII,whichwillalsobenefitour

ConsumerProducts.

Wehavealwaysmanagedthiscompanyforthelong-term,andoursustainedperformance

reflectstheenduringstrengthofourstrategy,theincreasingvalueofourtremendousbrands

andfranchisesandouruniqueabilitytoconsistentlyleveragecreativesuccessacrossourentire

company.

Andwiththat,I’llturnthecallovertoChristinetogooverthedetailsofourquarterandtrends

thatmayimpactfiscal2017.Christine?

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page6

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Thanks,Bobandgoodafternooneveryone.Iampleasedtoreportanothersolidquarterof

financialresults,which,asBobsaid,capsoffanothergreatyearforourcompany.Excluding

itemsaffectingcomparability,earningspersharewere$1.10forthefourthquarterand$5.72

forthefullyear.We’vebeenabletodeliversolidresultsyearafteryearwhilemaintaininga

strongbalancesheet,which,combinedwithrecordoperatingcashflowof13.2billiondollarsin

fiscal2016,providestremendousflexibilitytomakekeyinvestmentstoexpandourexisting

businesses,capitalizeonnewgrowthopportunitiesandreturncapitaltoourshareholders.

BeforeIdiscussoursegments’fourthquarterresults,IwanttoremindyouthatourQ4results

lastyearincludedthebenefitofanadditionalweekofoperationscomparedtothisyear.This

53rdweekinourfiscal2015calendarmakescomparisonsofourresultsalittlechallenging.

Whilethereisanelementofimprecisioninquantifyingtheimpact,wearegoingtogiveyouour

bestassessmentofhowthe53rdweekaffectedkeysegmentsanddrivers.Aswe’vepreviously

discussed,weestimatethebenefitofthe53rdweektoourQ4fiscal2015resultswas

approximately$350milliondollarsinoperatingincome,orabout$0.13centsinearningsper

share,withthemajorityoftheimpactatCable,followedbyParksandResortsandtoalesser

extentConsumerProducts.

AtMediaNetworks,weestimatethe53rdweekhadanadverseimpactontheyear-over-year

changeinoperatingincomeofabout12percentagepoints.Asaresult,operatingincomewas

down8%inthequarterasgrowthinBroadcastingwasmorethanoffsetbyadeclineatCable.

Theyear-over-yearchangeinCableoperatingincomewasweigheddowninQ4byabout14

percentagepointsduetothe53rdweek,whichadverselyaffectedresultsatESPNandDisney

Channels,andledtoa13%declineinCableoperatingincomeforthequarter.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page7

LowerresultsatESPNweredrivenbydecreasesinadvertisingandaffiliaterevenuecompared

tothefourthquarterlastyear.ESPN’sadrevenuewasdown13%inthequarter.Theyear-over-

yeardeclinewasduetothreefactors:asignificantdecreaseindailyfantasyadvertising,an

additionalweekofadrevenueinQ4lastyear,andtheimpactofaddollarsbeingdivertedto

Olympicsprogramming.Sofarthisquarter,ESPN’sadsalesarepacingdowncomparedtolast

year,mostlyreflectingthetimingofkeyCollegeFootballbowlgames.Thisyear,ESPNwillair

onlythreeoftheNewYear’sSixbowlgamesduringourfiscalQ1,whereasallsixgamesaired

duringthefirstfiscalquarterlastyear.Affiliaterevenuewaslowerinthequarterashigher

contractualratesweremorethanoffsetbytheimpactofthe53rdweekandadecreasein

subscribers.

TurningtoBroadcasting,operatingincomewashigherinthequarterduetogrowthinaffiliate

revenueandhigheroperatingincomefromprogramsales,partiallyoffsetbyloweradvertising,

higherprogrammingcostsandanincreaseinequitylosses.Theincreaseinaffiliaterevenuewas

drivenbyhighercontractualrates.HigherprogramsalesweredrivenbysalesofLukeCageand

Quanticoduringthequarter.Programmingexpenseswereupinthequarterasaresultof

highercostsfornetworkprogramming,theadditionoftheEmmyAwards,andhighercostsfor

politicalnewscoverage.

AdrevenueattheABCNetworkwasadverselyimpactedbyanestimated8percentagepoints

duetothe53rdweek,whichwastheprimarydriverofthe5%declineinadrevenueduringthe

fourthquarter.Quarter-to-date,primetimescatterpricingattheABCNetworkisrunning24%

aboveupfrontlevels.

Turningtoaffiliaterevenue,weestimatethe53rdweekandFXhadan8percentagepoint

adverseimpacttoMediaNetworksaffiliaterevenuegrowth,whichwasdown3%inthe

quarter.GrowthintotalCableaffiliaterevenuewasadverselyimpactedby8percentagepoints

duetothe53rdweekandFX,whichdrovea5%declineinthequarter.DuringQ4,wealsosaw

solidgrowthinBroadcastingaffiliaterevenue,whichonceagainwasupdouble-digits.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page8

AtParksandResorts,weestimatethe53rdweekhada12percentagepointadverseimpacton

theyear-over-yearchangeinoperatingincome,whichwasdown5%inthefourthquarter.

Ourunderlyingdomesticbusinesshadanothergreatquarter.Weestimatethe53rdweek

createda16percentagepointheadwindtogrowthinoperatingincome,yetgrowthinOIatour

domesticoperationswasstillup2%.Operatingmarginsatourdomesticoperationswereup

120basispointscomparedtoQ4lastyear,despiteanadverseimpactofabout120basispoints

duetothe53rdweek.

Attendanceatourdomesticparkswasdown10%inthequarter,reflectingtheadditionalweek

ofoperationsinQ4lastyear.Onacomparablefiscalperiodbasis,attendancewasdownabout

3%ashigherattendanceatWaltDisneyWorldwasmorethanoffsetbylowerattendanceat

Disneyland,whichwascompingagainstverystrongattendanceinQ42015duringthepark’s

60thAnniversarycelebration.Percapitaspendingwasup7%onhigheradmissionsandfoodand

beveragespending.Perroomspendingatourdomestichotelswasup1%andoccupancywas

upover2percentagepointsto86%.

Whiletheunderlyingperformanceofourdomesticbusinesswasquitestronginthequarter,

operatingincomeatourinternationaloperationswaslowerdrivenbyabouta$100million

dollardeclineatDisneylandParis,partiallyoffsetbyapositivecontributionfromafullquarter

ofoperationsatShanghaiDisneyResort.DisneylandPariscontinuedtoexperiencesoftnessin

thequarterduetothelingeringeffectofterrorismandeconomicandpoliticaluncertainty.

Whilewe’redisappointedwithDisneylandParis’resultsinthequarter,weexpecttoseenear-

termimprovementinconnectionwiththe25thAnniversarycelebration,whichbeginsinspring

2017.

AsBobdiscussed,wecouldn’tbemorepleasedwiththelaunchofShanghaiDisneyland.The

financialresultsforthepark’sfirstfullquarterofoperationswereaheadofourexpectations.As

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page9

welooktofiscal2017,weexpectShanghaiDisneyResorttobeveryclosetobreakevenforthe

year.

AttheStudio,operatingincomewaslowerforthefourthquartercomparedtoQ4lastyeardue

tolowerworldwidetheatricalresults,partiallyoffsetbyhigheroperatingincomefrom

televisiondistribution.LowertheatricalresultsreflecttheperformanceofPete’sDragonand

QueenofKatweinthequartercomparedtoAnt-ManinQ4lastyear,aswellashigher

marketingspendingforfilmsyettobereleased.Toputthingsinperspective,whileQ4results

werelowercomparedtolastyear,ourStudiohadaphenomenalyearwithoperatingincomeup

37%toarecord$2.7billiondollars.

AtConsumerProductsandInteractiveMedia,weestimatethe53rdweek,whichweighedon

ourlicensingresults,hadanadverseimpactonsegmentoperatingincomeofabout9

percentagepoints.Asaresult,segmentoperatingincomedeclinedby5%duetolowerresults

inourlicensingandgamesbusinesses.WhilewecontinuedtoseestrongsalesofFindingDory

merchandiseinthefourthquarter,thiswasmorethanoffsetbystrongsalesofFrozen

merchandiseinQ4lastyear.

Duringthefourthquarter,werepurchasedabout16.6millionsharesfor$1.6billiondollars.

Andforthefullyear,werepurchasedabout73.8millionsharesfor$7.5billiondollars.Sofar

thisquarter,we’verepurchased6.1millionsharesforapproximately$560milliondollars,and

weexpecttorepurchasebetween$7and$8billiondollarsfortheyear.

Aswelooktofiscal2017,weexpecttodelivermodestEPSgrowthfortheyearduetosome

comparabilityfactors.

Let’sstartwithCable,whereweexpectfiscal2017programmingcoststobeupabout8%

versusfiscal2016drivenprimarilybythefirstyearofournewNBAcontract,whichaccountsfor

$600milliondollarsofthatincrease.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page10

OurParksandResortssegmentispositionedforcontinuedgrowthin2017due,inpart,tothe

openingofAvatarlandatWaltDisneyWorldandafullyearofresultsfromShanghaiDisney

Resort.

TherearethreeParkscomparabilityitemsI’dliketomention.First,HurricaneMatthew

disruptedouroperationsatWaltDisneyWorldinearlyOctober,whichresultedintheclosure

ofourparksforaboutadayandahalf.WeestimatetheimpactofthehurricaneonQ1

operatingincometobeapproximately$40milliondollars.Second,duetotheimpactof

HurricaneMatthewandtheconversionofroomsatWildernessLodgetoVacationClubunits,

Q1totaldomesticresortreservationsarepacingdownabout2%,whilebookedratesarepacing

up3%.Andthird,I’dliketopointoutthatoneweekofthewinterholidayperiodwillfallinQ2,

whereastheentireholidayfellinQ1lastyear.Asaresult,thiswillshiftabout$20million

dollarsofOIfromQ1intoQ2.

TurningtotheStudio,BobdiscussedthestrengthofourslateinQ1,andit’sworthmentioning

wewillalsoreleaseBeautyandTheBeast,GuardiansoftheGalaxyVolume2,thefifth

installmentofPiratesoftheCaribbean,andCars3duringtheyear.Whileweremainthrilled

withourStudiobusinessandthegreatfilmswehaveinthepipeline,I’llremindeveryonethat

resultsinfiscal2017willcompagainstarecord-breaking2016dueinpartduetothe

phenomenalsuccessofStarWars:TheForceAwakens.

AtConsumerProductsandInteractiveMedia,whileweexpectoperatingincomegrowthforthe

fullyear,weexpectOItobedownmorethan20%inthefirstquarterduetothestrengthof

StarWarsandFrozenmerchandiselicensingandourlicensedStarWars:BattlefrontgameinQ1

lastyear.

Andfinally,resultsinfiscal2017willbeadverselyimpactedbyabout$175milliondollarsdueto

FXratesandhigherpensionexpense.Also,intermsofnetinterestexpense,the$100million

yousawinthefourthquarterrepresentsareasonablequarterlyrunratefortheyear.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page11

Weareverypleasedwithourfiscal2016results,whichonceagaindemonstratethatour

strategyofinvestinginhigh-quality,brandedcontent,coupledwithgreatexecutionanda

balancedapproachtocapitalallocation,continuestogeneratesolidearningsgrowth.Once

again,weexpecttodelivermodestearningsgrowthinfiscal2017and,asBobsaid,wefeel

extremelyconfidentthatwe’llreturntomorerobustearningsgrowthinfiscal2018and

beyond.

Andwiththat,I’llnowturnthecallovertoLowellforQ&A.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Okay.Thanks,operatorwearereadytotakethefirstquestion.

Operator

OurfirstquestionisfromMichaelNathansonfromMoffettNathanson.Pleasegoahead.

MichaelNathanson–Analyst,MoffettNathanson

IhaveoneforBob,oneforChristine.Bob,onESPN,youguyshavebeenveryclearaboutthe

2017step-up.You'vebeenclearthatESPNwillnotgrowattherateitusedtogrowtheprevious

decade.Andyou'vebeenclearthatyouexpectgrowthinthefuture.Ithinkonthosepoints,

everyoneagreeswiththefirstandsecondones.Butonthethirdpoint,myquestionis,what

canyousharewithusthatgivesyoutheconfidenceaboutgrowthinthefuture?Isitanaffiliate

feecycle?Isitnewsubscribergrowth,advertising,costs?Soanythingthatcouldgiveussome

senseofwhyyou'resoconfidentabouttheoutlook.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

IthinkyouhavetostartwithwhatESPNoffersanditspopularity.Imentionedinmycomments

thepopularity–andtherearecertainlyrecentexamples,liketheWorldSeries–oflivesports.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page12

SoIfeelreallygoodabouttheirprogramming.Ifeelgoodabouttheircontinuedabilitytodrive

solidadvertising.Wehaveagoodsenseofwhattheirratestructureisintermsofexistingdeals

withdistributors.Butwehavesomeopportunitiesinsomenewdealstoimprovetherate

structureevenmore.

WehavetakenamorebullishpositiononthefutureofESPN'ssubbase.Wethinkthatwhilewe

werecandidayearagoonsublosses,webelievethat,tosomeextent,thecausesofthose

losseshaveabated,notablythemigrationtosmallerpackages.Butwealsobelievethatnew

entrantsinthemarketplace,particularlyDMVPDs--digitalMVPDs,Ishouldsay--aregoingto

offerESPNopportunitiesthattheyhaven'thadbeforetoreachmorepeople.

Andinparticular,wethinkthoseofferings,becauseoftheirpricing,theuserinterface,their

mobilefriendlynature,arelikelytocausemoreMillennialstoeitherstayinthemultichannel

ecosystemassubscribers,ortoenteritwhentheymightnothaveinthepast.

SowejustgenerallyfeelbullishaboutESPN'sfuture.Weare,I'dsay,realisticaboutwhatwe've

seenwithrecentsubtrends,andagainhavebeen,Ithink,fairlycandidaboutthat.Andwe

thinkthelong-termprospects,forthereasonsIcitedforESPN,aregood.

TheotherthingthatESPNhas,whichwe'vetalkedaboutalot,istheabilitytotakeproductout,

direct-to-consumer.Andthat'swhyweinvestedinBAM.Wethinkthatgivesusareally

interestingopportunitytocreateanewproduct.Itgivesusaninterestingopportunitytocreate

productthatismoreuserfriendlyandthereforeislikelytogainmoreconsumption.Anditgives

usanabilitytominedatafromthatuserconsumptionthatcanimproveouradvertising

prospectsandgivesusanabilitytotailortheproductmore--inamorecustomizedwayfor

thoseconsumers.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page13

MichaelNathanson–Analyst,MoffettNathanson

Okay.Thanks,Bob.AndthenforChristine,IthinkmostofuswhohavecoveredtheCompany

foralongtimeexpectedShanghaitolooklikeotherparksthatopenedwithbiglosses.So

what'sdifferentaboutShanghai?Whyisitgoingtogetclosertobreakevenayearinto

operation,thanmaybesomeoftheotherinternationalparks?

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

I'lltakethefirstpartofthat.Christinemaywanttoaddressitalittlebitfromafinancial

perspective.Butthishasopenedverysuccessfully,verysuccessfully.AndImentionedtwo

thingsinmyearliercomments:one,justthesheernumberofpeoplethathavecomein;butwe

alsohaveafairamountofdataalreadyaboutguestsatisfaction.Weknowthatconsumersare

stayinglonger.Obviouslythat'stheresultofthemlikingit.Andtheotherthingthat'sreally

interestingtousiswhatanationalproductthishasbecome.Weexpectedthatattendance

wouldbeprimarilyfromtheShanghaiarea,atleastintheearlymonthsandmaybecoupleof

years,aswordofmouthspreadacrossthecountry.Butthefactthat50%ofattendancealready

isfromoutsideofShanghaitellsusthatthisisaproductthat'sresonatingacrossChina.And

obviously,giventhepopulationbasethatChinarepresents,thatbodesverywellforus.

Sotheproductisworking.Peoplearecoming.Theyarestayinglonger.Welikethetrendsthat

we'reseeinggenerallyaboutspending.Ourhoteloccupancyisextremelyhigh.Wedidn'tget

intodetailsthere,butIcantellyouthatit'svery,veryhighoffthebat.Wehavealreadymadea

decisionaboutexpansion,andthat'salreadybegun.Andso,ouroutlookforthis--andwhatwe

evenseehappeningin2017--isquitepositive.

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Yes,Michael,Iwouldaddtothatthatthefirstquarteroffulloperations,whichwejust

concluded,exceededourexpectations.We'vegotaveryestablishedteamoverthere;

establishedinthesensethatthey'veworkedinthethemeparksforawhile.Theyarevery

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page14

nimble,andtheycanadjusttofindingsthattheyareencounteringalongtheway.Andwe're

veryoptimisticthatwhatwegaveyouforthefiscal2017expectationofaroundabreakeven

resultiscertainlysomethingthatwe'relookingforwardto.

MichaelNathanson–Analyst,MoffettNathanson

Okay,thanks.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Michael,thankyou.Operator,nextquestionplease.

Operator

OurnextquestionisfromAlexiaQuadranifromJ.P.Morgan.Pleasegoahead.

AlexiaQuadrani–Analyst,J.P.Morgan

JuststayingontheParksforaminute,we'veseensuchimpressivegrowthoverthelastseveral

years,bothintermsofrevenueandmargins,reallyallmetrics.AndIknowthere'sbeenbenefit

fromtheexpansions,theMyMagic+,aswellasobviouslytheusualorganicdrivers.

Iguesslookingforward,whenwelookfortheincrementalgrowthoverthenextseveralyears,

isitahighercontributionfromShanghai,givenwhatyoujustsaid?Oristheresomethingelse

that'sgoingtobeincremental?Anycoloryoucouldgiveustobetterframehowthisimpressive

growthcancontinue.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Well,firstofall,webelievewestillhavepricingleverage.Andthat'snotjustfromraisingprices

onourstandardticket,it'sfromcreatingnewpackages.Andwecertainlyhaveseenthatinthe

lastyear,whichwasdesignedtodoafewthings.One,obviouslywhenweputinmoredemand-

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page15

orientedpricing,we'reabletomovesomeoftheattendanceawayfromthepeakperiodsand

improveguestsatisfaction.Butwebelievethatthereareanumberoftoolswehaveavailable

tousontherevenueyieldmanagementsidetocreatemorerevenueoutoftheattendancethat

we'regetting.

Wealsohaveotherkindsofexpansionopportunities,likehotels,forinstance,wherenotonly

dowehavethepropertybutwe'veseensuchhighoccupancyratesinOrlandoandinCalifornia,

thatwebelievethatitwouldbesmartforustobuildmorehotelsout--wehaveno

announcementstomake,perse--butbuildmorehotelsoutatbothsitesandtakeadvantage

ofwhatwe'reseeingthere.Thatclearlyisverybeneficialtous.

Andthenwe'veonlyjustbeguntominesomeofthecriticalIPthatwehavecreatedinthelast

fewyears,StarWarsbeingthebiggestone.We'rebuildingtwoofthebiggestlandswe'veever

builtinOrlandoandinCalifornia.Andwethinkthat--Iknowyoutalkedaboutwhatwe'vedone

already,butthere'ssomuchmorethatwecando,andsomuchmorewearedoing.

AndIthinkusuallywhenwetalkabouttheStudio,wetalkabouttheStudioresultsthatrelate

toboxofficeandthebottomlineforthatbusiness.Butyoualsohavetothinkaboutitinterms

ofhowweminethoseassets,notjustintheUnitedStatesbutglobally,atourparksandin

ConsumerProducts.

IwasinShanghailastweek,anditwasjustthrillingtoseethereactionpeoplearehavingto

thosefranchises.Wehad11franchisesinConsumerProductslastyearthatdid$1billionor

moreinglobalretailsales.Butyoureallyseethatresonatingwhenyougotothethemeparks.

AndnotjustMickeyMouseandcorecharacters,andPiratesandthingsyou'dexpect,butaline

fromthecharactersfromZootopiainShanghaiwassignificant.SoIthinkwe'reatatimeinthat

productcyclethattheabilitytoincreaseprofitabilityfromitisreallyjustkickingin.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page16

AlexiaQuadrani–Analyst,JPMorgan

AndthenifIcouldjustsneakinanotheronequickly,onthesportsside,I'dlovetohearyour

commentswiththe--ratingshavebeenverymixedlately,somefranchisesshowingrecord

viewership,yousaidoftheWorldSeries;others,liketheNFL,beinginabitofaslump.Iwould

lovetohearyourviewonhowmuchofthisvolatilityyouthinkiscyclical?Ordoyouseeany

sortofpermanentchangesinviewershipthatmaygiveyouadifferentviewofthesefranchises

atthispoint?

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

We'veseensomeofthenumbersfromtheNFL,aswell.Iactuallythinkthatthereisalotof

prematurespeculationthere.Idon'twanttomakelightofit.ExceptIdowanttosay,thisisa

season,andithappenstobeaseasonthat'soccurringwhenpost-seasonbaseballwasvery

strong,andclearlytheelectionhadsomeimpact.Certainlythedebatesdid.So,Ithinkit'sa

littletoosoontojumptoconclusions.We'rebeingpatientaboutit.We'regoingtolookatthe

trendlinesandseeandcontinuetowatchit.ButIthinkitwouldbe--it'sfartooearlyforusto

suggestthatwe'reconcerned.

It'sstillthehighestratedsportsprogrammingthat'soutthere,andwethinkwe'reluckythat

we'vegotitlicensedonalong-termbasis.Look,it'sclearalso,themostimportantthingtheNFL

candoistomaintainquality.Anditjustcouldbethatwhatwe'reseeingamongthe

contributorsisthatthematchupsorthestrengthofcertainteams,particularlysomeofthe

teamsthathavedoneextremelywellinthepast,isnotwhatitwas.Andthatcouldjustbe

aberrational.Sowe'renot--we'dlovetoseetheratingshigher,butwe'renotexpressinglong-

term--concernaboutitonalong-termbasis.

AlexiaQuadrani–Analyst,JPMorgan

Thankyou.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page17

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Alexia,thanksforthequestions.Operator,nextquestionplease.

Operator

OurnextquestionisfromJessicaReifCohenfromBankofAmericaMerrillLynch.Pleasego

ahead.

JessicaReifCohen–Analyst,BankofAmericaMerrillLynch

Hi,hopeyoucanhearme.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Wecanhearyou.

JessicaReifCohen–Analyst,BankofAmericaMerrillLynch

Thankyou.There'sbeentonsofspeculationonpotentialacquisitions,notablypotentially

NetflixandTwitter.CanyoutalkaboutjustgenerallywhatyouthinkismissingatWaltDisney?

Whatacquisitionswouldfillaholeforyou?AndthenIhaveafollow-up.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Well,obviouslywe'renotgoingtogetspecificaboutthat.Butwethinktherearesomereally

interestingopportunitiesto--givenwhat'sgoingonfromatechnologicalperspective--toboth

improveourbusinessesandalsotoimprovetheconsumerexperiencebysellingdirectlyto

consumers.Imentionedthatearlier.Andwe'reconsideringandexploringvariouswaysto

accomplishthis.Wethinkit'ssomethingthat'simportantforustodo.

I'llgobacktoBAM.ThepurchaseofBAMwasdesignedjust--todojustthat.Whetherthere

willbemoreornot,Ican'treallysay,excepttosaythatwe'reobviouslyinterestedinthe

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page18

opportunitythatexiststodaytohaveamoredirectrelationshipwiththeconsumerforthe

reasonsthatIcited.

JessicaReifCohen–Analyst,BankofAmericaMerrillLynch

Andthen,Bob,couldyou--again,thisiskindofanawkwardquestion--butyou'vestatedthe

timethatyouplantoleave.Canyoutalkalittlebitaboutyoursuccessionplanning,andhow

youarethinkingaboutthat?

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Yes,it'snotawkwardatall.TheBoardhasdiscussedsuccessionateverymeetingthattheBoard

hashadinthelastfewyears.AndIdon'tthinkthere'snecessarilyaneedfortheBoardto

provideanymoredetailspubliclyabouttheprocess,excepttosaytheprocessisongoing,it's

robustandwe'reallconfidentthatit'sgoingtoresultintheBoardchoosingnotonlytheright

candidate,buttherightcandidateonatimelybasis.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Jessica,thanksforthequestions.Operator,nextquestionplease.

Operator

AndwehaveaquestionfromToddJuengerfSanfordBernstein.Pleasegoahead.

ToddJuenger–Analyst,SanfordC.Bernstein

AquickoneforChristine,andthenmaybealittlefollow-onforBob.Christine,justontheAsian

parkattendance--ordoesn'thavetobeyou,butprobablyyou,Christine--especiallywith

Bob'scommentsaboutthestrengthofthestart,justwonderingacrossallofChina,canyoutalk

aboutwhetherthere'sanyimpactatallthatyouseebetweentheattendanceatHongKongand

theattendanceinShanghai?Whetherthere'sanyinter-relationthere,orevencannibalization?

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page19

AndatShanghai,nowthatschoolsareopenIassumeinChina,isthereanydifferenceinthe

attendanceprofileduringtimesofschoolperiods?

Andthenthebroaderquestion--thisisreallyapick-uprightfromwhatJessicasaid,sosorryif

it's--Ihopeit'snotredundant.It'snottome.Bob,Ijustpickedupalinethatyousaidinyour

openingcommentsinthepressreleasearoundstrengthening--furtherstrengtheningyour

technologicalcapabilities.

AndIjust--you'vetalkedaboutthatalittlebit,butthat'sa--Ihaven'tseenthatstatement

beforeintheopeninglineofapressrelease.SoI'mjustwondering,whattypesoftechnological

capabilitiesyouarethinkingaboutthatneedstrengthening?Andwhataresomedifferentways

tostrengthenthem?IsthatmostlyabouttheBAMTechtypeofstuff,oristhereotherstuff

goingon?Thanks.Sorryforthelong-windedquestions.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Firstofall,byusingthetermstrengthening,I'mnotinanywayimplyingthatwe'reweak.Itjust

meansthatthereareopportunitiesforustogetstronger.Let'susetheParksasanexampleon

whatwe'redoinginImagineering,wherethere'ssignificantinvestmentinnewtechnologyto

improvetheguestexperience,both--andthat,bytheway,includeshowguestsbuyaccessto

ourparks,thewholeonlinesaleore-commerceexperience,asaforinstance.We'rere-doing

DisneyStore.com,usingbasicallybettertechnologicaltools,anotherexample.

BAMclearlywaswhatIwasmostlyreferringtobecausethatisaninvestmentinatechnology

platformaimedatstrengtheningourtechnologycapabilitiessothatwecanstrengthenour

business.

OntheParksquestionthatyouasked,wehaven'tseenanegativeimpactatHongKongdueto

Shanghaiatall.Infact,therewassomeuptickinitiallyonHongKongattendancewhenShanghai

opened.AndthereseemstobeaninterestinggrowthinpridelocallyinHongKong,inthatpark.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page20

Iguesstheircompetitivespiritshave,somehoworanother,beenstimulated.Intermsofwhat

we'reseeinginShanghaiattendance-wise,themakeupofthevisitor,weekdayorpost-summer,

it'sreallykindoftooearlytotell.

Iwillsay,havingbeentherelastweekontwoweekdays,Iwassurprisedathowmanykidswere

inthepark.Theywereyoungerkids,butthereweremanymoreofthemthanwhatwe

expected.Andweareseeingsomeinterestingpatternsalreadywithvisitation.Icitedone,just

intermsofwherewe'resourcingvisitorsgeographically.Idon'twanttogetintotoomanyof

theothersyetbecausewe'reonlyfourmonthsin.Butthestrengthofcertaindaysoftheweek

thatwedidn'texpect,andsomedaysoftheweekthatareslightlylessstrongthanwethought

initially.Butsofar,Icansay,sogood.Meaningwereallyarehappywithhowthisproducthas

launched.

AnotherthingthatIhaven'treallyaddressedhere,butoneofthethingsthatwewantedtobe

incrediblysensitiveabout,andbereallygoodat,wasthewholenotionofenteringanew

marketwiththisproductunderwhatI'llcallculturallysensitiveorculturallycorrect

circumstances.OpeningsomethingthatthepeopleofChinaactually--thatresonatedwith

themintermsoftheirexperience.Andthathasbeenletterperfect.

ToddJuenger–Analyst,SanfordC.Bernstein

Thankyou.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Todd,thankyouforthosequestions.Operator,nextquestionplease.

Operator

OurnextquestioncomesfromDougMitchelsonfromUBS.Pleasegoahead.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page21

DougMitchelson–Analyst,UBS

OneforBob,oneforChristine.So,Bob,Iguessit'snotaneasyone,butdoyouseethechange

inthepowerstructureinWashingtonhavinganimpactonTheWaltDisneyCompanyatall,

positivelyornegatively?AndI'lljustaskthequestionforChristine:yououtlinedanother

aggressiveyearofsharerepurchases.AndIwashopingyoucouldofferyourlatestthoughtson

optimizingbuybacksversusdividendsanddebtleverage.Thanks.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Ithinkit'sreallytooearlytospeculateaboutwhatthechangesinWashingtonaregoingto

meanforourbusiness,orforbusinesses.Wehave,though,beenexhortingWashington,both

theexecutiveandthelegislativebranches,totakealookatthecurrenttaxpolicyoftheUnited

States,particularlythecorporatetaxrate,andtoclosemoreloopholesbutlowerthecorporate

taxrate.

Wearenolongercompetitivewiththerestoftheworldinthatregard,andthatmustbe

addressed.Andit'spossiblethat,givenwhat'sgoneonthisweek,thatthat'slikelytobe

addressedsoonerratherthanlater.That'sobviouslyagoodthing.

It'salsoagoodthing,Ithink,forthemarketandformostbusinessesthatthetransitionis

alreadyofftowhatappearstobeafairlysmoothstart.Meaningitlookslikethere'scordiality,

whichwehavenotseeninalongtime.Andthereisanattemptbybothsides,theincumbent

andthePresident-elect,toapproachthisinarational,cordial--Iguessthebestway--effective

andpoliteway.Thatcanonlybegoodforbusinessandforthecountry.Andsmoothtransitions

aregood.Iwillsay,onthesmoothtransitionfront,we’regoingthroughasmoothtransitionas

well.WehavealreadypreparedabustofPresident-electTrumptogointoourHallof

PresidentsatDisneyWorld.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page22

DougMitchelson–Analyst,UBS

Okay.Thankyouforthat(laughter).

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Okay,Doug,onbuybacks--asyouknow,infiscal2016,weboughtback$7.5billionofour

stock.Wegaveyou$7billionto$8billionfor2017.AndIthinkyouknowwehaveavery

balancedapproachtoaddressingreturnofcapitaltoshareholders.

Wealsoconsiderdividends,butthat'safterweinvestinourbusinessesandlookatother

growthopportunities.IthinkyoualsonotedinmycommentsthatIcalledoutarecordyearfor

cashflowfromoperationsat$13.2billion.So,wehavealottoworkwith.Andonceagain,we

investinourexistingbusinesses,lookforotheropportunities,andofcoursealwayskeep

shareholdersinmind.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Andbytheway,justtoaddtowhatChristinesaid,wehadrecordyearsinfiscal2014and2015,

reallystrongyears.And2016hadgreatgrowth,butalittlebitmoremodestthanthetwoyears

prior.Todeliverfromoperations$13+billionofcashisquiteanextraordinaryperformance.

DougMitchelson–Analyst,UBS

Thankyou.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Doug,thankyouforthosequestions.Operator,nextquestionplease.

Operator

OurnextquestionisfromOmarSheikhfromCreditSuisse.Pleasegoahead.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page23

OmarSheikh–Analyst,CreditSuisseSecurities

Thankyou.Ihaveacoupleofquestions.Firstofall,Bob,onBAMTech,goingbacktothat,I

wonderedifyoucouldmaybejustgiveusasenseofhowbigofaninvestmentyouthinkyou'd

needtoputintothateffortinfiscal2017.Soyouhadobviouslytalkedaboutneedingtoget

closetotheconsumer,andthatseemstobetheonlyprojectyouhavethatweknowabout.So

maybeifyoucouldgiveusasenseofhowmuchyouneedtoputbehindthat.That'sthefirst

question.

Andthensecondone,maybeforChristine,isonConsumerProducts,ifIcouldswitchtothat.

Yougavesomeguidance,IthinkyousaidforQ1OI.Iwonderedmaybeifyoucouldgiveusa

littlebitofasenseofhowyouexpect2017overalltopanout.I'mparticularlythinkingabout

thelicensingrevenuesandthetrendsyoumightseethere.Thankyou.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Omar,ontheBAMTechside,theinvestmentthatwe'rethinkingaboutintermsoflaunching

newproductisvery,verymodest.Theprimaryinvestmentisinbuyingthe33%stakein

BAMTechthatwearebuyinginitially.Wedoplan,asImentionedinmycomments,tolaunch

anESPN-brandedservicein2017.Butwehavealreadylicensedenoughsportstoputontothat

servicesothattheincrementalcostfromaprogrammingperspectivewouldbedeminimis.And

thetechnology,aswehavetalkedabout,alreadyexiststodowhatwewanttodo.Andso,

you'renotlookingreallyatsignificantinvestmenttoaccomplishnear-termwhatweneedto

accomplishthere.

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Hi,Omar.OnConsumerProducts,asImentionedinmypreparedcomments,wedoexpect

growthfortheyearinthesegment.WhileIdidnoteachallengingfirstquarteroperating

incomeperformance,onceagain,thatisgoingtobeprimarilyduetothedifficultcompwehad

lastyeartoStarWars.Andasyouremember,lastyearwealsohadthefourthquarterrevenue

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page24

recognizedinourfirstquarter,soitmadeitevenalittlemorechallengingthanjustastraight

quarter.Butyear-over-year,weexpecttheretobegrowthinthatsegment.

Wealso--lastquarter,IgotaquestiononFrozencomparisons.AndIjustwanttomentionit,

becauseitstillistricklingthroughinourresults.Butwedidseedifficultcompsforthe

phenomenalperformancethatwehadinFrozen.Andwesawthoseinfiscal2016inthesecond,

thirdandfourthquarter.AndwestillexpecttohavedifficultcompsforFrozenmerchandise

throughout2017.

OmarSheikh–Analyst,CreditSuisseSecurities

Okay,great.Andthenit'sjusttheCarslaunchinthemiddleofnextyearthatyouexpecttosee

somesortofreaccelerationonthetoplinethere?Wouldyousaythat'scorrect?

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Absolutely.CarsisoneofthoseevergreenfranchisesthathasbeenverysuccessfulinConsumer

Products.Alsothroughoutour--itisalsorepresentedinourparks,asyouknow,throughCars

LandinAnaheim.Andalsothisyear,wehavethemovieSpider-Man.It'snotourmovieto

release,butourConsumerProductswillrepresentthestrengthinthatfranchise,aswell.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

AndMarvelisproducingthatmovie.

OmarSheikh–Analyst,CreditSuisseSecurities

Great.Thankyouverymuch.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Thanks,Omar.Operator,nextquestionplease.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page25

Operator

AndwehaveaquestionfromBenSwinburnefromMorganStanley.Pleasegoahead.

BenSwinburne–Analyst,MorganStanley

Bob,IjustwanttogobacktoyourcommentsaboutthePay-TVuniverseandyourenthusiasm

forthenew,emergingbundles.AnycommentsyoucouldsharewithusonHulu,givenyour

positionasanownerofthatcompany,whattheproductmaylooklike?Andanycoloronwhy

youthinkthatmayexpandthepie?AndanyroleBAMTechmayfillforyouinalsoaddressing

thatbroadband-onlyuniversewithESPN?

AndthenChristine,IjustwantedtogobacktoyourpreparedremarksonCable.IthinkifIjust

adjustoutthe53rdweek,I'mlookingatlike3%Cableaffiliaterevenuegrowth.Ithinkyousaid

down8--an8%hitfromthe53rdweek,down5%reported.SojustwantedtomakesureIgot

allthatright.Iwasjottingitdownquickly.Thanks.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Huluis,atsomepoint,goingtogopublicwithfarmoredetailsaboutitsproduct,theuser

interface,thepricing,andIguessultimatelytheprogrammingthatit'slicensed,althoughsome

ofithasalreadycomeout.SoIcan'treallyaddmuch,excepttosaythatbetweenwhatHuluis

doing,whatSlinghasdone,whatAT&T/DirectTVisdoing,whatothersaredoingthatwe're

alreadyinnegotiationwith,webelievethatyou'regoingtoseeanumberofdifferentpackages

broughtout--meaningdifferentprices,differentbundles.

Inallcases,webelievetheuserinterfaceandthetechnologyisgoingtobeverycontemporary,

anditwillbeverymobile-friendly.Andwethink,giventhepricingandthenatureofthe

productthatiscomingout,thattheopportunitytoeitherkeepMillennialsinassubscribersor

toattractthem,meaningcausethemtosubscribeearlierthantheymayhave,isactuallyvery

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page26

encouraging.Andthat'soneofthereasonswhywe'remorebullishaboutthefutureof

multichannelTVthanperhapseitherthemarketplaceorothersare.

Thatdoesn'tmeanthereisn'tgoingtobeashifteitherawayfromthegiantexpandedbasic

bundle,orawayfromsomeofthetraditionaldistributors.Butwebelievethattherewillbe

plentyofotheropportunities.

Theotherthingthatwehavetonote,whichwe'vesaidbefore,isthesenewentrantsinthe

marketplacearevery,veryinterestedindistributingourproduct.Theyknowthepopularityof

sports,andinparticularESPN;andtheyknowthatitisintheirbestinteresttolicensethat

producttolaunchtheirservicemoreeffectively.

We'veseenthattimeaftertimeaftertime,negotiationafternegotiation.Andthepricing,tous,

isalsogood.

BenSwinburne–Analyst,MorganStanley

Yes.Justasafollow-up,whereisyourheadonadirect-to-consumerESPN,eitherleveraging

BAMTechoronyourown?Isthatstillbeingdeliberated,orhaveyoumovedtothepointof

thinkingmoreseriouslyaboutthat?

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Ithink--it'snotreallysomethingto--we'retakingitseriously.It'snotreallysomethingIthink

weneedtodeliberateabout.Ithinkiftheopportunityexistsoriftheneedexists,orboth,we

willtakeadvantageofit.Meaningwehavethetechnologynow,throughBAMTech,to

accomplishexactlywhatwewouldneedtoaccomplish.Andwe'reprobablymorelikelytobe

aggressiveaboutitthannon-aggressive,buttheneeddoesn'texistatthemoment.Andwe're

goingtogivealotofthesenewproductsthatarelaunchingachancetoprovewhatwebelieve

isthecase,andthatistheyaregoingtobeconsideredattractiveforthemarketplaceand,

therefore,delivervaluetousonatimelybasis.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page27

BenSwinburne–Analyst,MorganStanley

Makessense.

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Hi,Ben.It'sChristine.Sothanksforaskingthequestiononaffiliaterevenue.Iknowmy

commentswerealittleladeninsome53rdweekinformation,sothanksfortheopportunityto

hopefullyclarify.

SoonCableaffiliaterevenue,theactualwasdown5%.The53rdweekwas8%foranetof3%,as

younoted.ForMediaNetworksaffiliaterevenue--andthereasonI'msayingthisisthe

numbersareclose,butthey'reflipped--it'sdown3%withthesame8%adjustment,for5%

growth.

Now,asyouknow,we'llbefilingour10-Kinacoupleofweeks,whichwillprovidetheaffiliate

revenuegrowthdriversforthefullyear.ButletmegiveyousomecontextnowonQ4affiliate

growth.

So,the53rdweekwasa7-pointdragontheQ4affiliaterevenuegrowth.Rateswerea6-point

benefittotheQ4affiliategrowth.Subswerea2-pointdraginthequarter,whichisconsistent

withwhatwesawlastquarter,andconsistentwithwhatyou'llseeinthe10-Kasthefull-year

impactofsubscriberdeclines.Andalsolastly,foreignexchangewasa1-pointdragonthat

quarterlygrowth.

BenSwinburne–Analyst,MorganStanley

WasthatCable,Christine,orMediaNets?Sorryto--

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

ThatwasMediaNetworks.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page28

BenSwinburne–Analyst,MorganStanley

Gotit.Thankssomuchforallthehelp.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Okay.Ben,thankyou.Operator,nextquestionplease.

Operator

WehaveaquestionfromKannanVenkateshwarfromBarclays.Pleasegoahead.

KannanVenkateshwar–Analyst,BarclaysCapital

Thankyou.Justacoupleoffollow-upsonthat.RecentlytherewasthisdisputebetweenNielsen

andDisney,itlookedlike,onthenumbersitself.Ifyoucouldjusthelpusunderstandwhatthe

differenceswere,intermsofthewaythosenumberswerebeingarrivedat.

Andsecondly,fromabalancesheetperspective,howsacrosanctarethekindofleveragelevels

youlookat,incasesomethinginterestinginsizedoescomealongfromanM&Aperspective?

Howdoyouguysviewyourbalancesheetflexibilityfromthatperspective?Thanks.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Thankyou,Kannan.WethoughttheNielsennumbers,whentheywerereleased--wecontinue

tothinkthis,bytheway--areananomalyintermsofwhattheindustryoverallisseeing.And

further,theycontradictedwhatotherrespectedthird-partyobserversandexpertshadbeen

sayingandtellingus.Sowe'veexhortedNielsentotakeaverycarefullookattheir--basically

theirmethodology.Theyareobviouslyanimportantbusinesstousbecauseoftheservicethey

provide,particularlyontheadvertisingside.Butgiventhefactthatwhattheyprovidedwasan

anomaly,andgiventhefactthatitcontradictedwhatotherobserverswereseeing,wethinkit's

importantthatmorescrutinyisgiventoit.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page29

Inadditiontothat,Nielseniscurrentlynotmeasuringdigitalsubs.Wehavetalkedtothem

abouttheneedtodothat,andtheyhavetalkedaboutdoingit.Butwebelieve,giventhe

growthinthesedigitalplatforms,thatneedstohappenonamuchmoretimely,fasterbasis

thanithasbeenhappening.

Thatbasically,Ithink,isitinanutshell.

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

AndKannan,onthebalancesheetandyourcommentsonleverage,weendedtheyearwith

totalleverageofabout1.1times.So,weview--andIsaiditinmycomments,andwe'vesaidit

consistently--weviewourbalancesheetasasourceofstrengthandgreatfinancialflexibility.

So,that'sthewaywetreatit.There'snothingsacrosanctaboutit.Butwedotreatitasa

valuablefinancialflexibletool,andwewilldealwiththingsastheycomealong.

KannanVenkateshwar–Analyst,BarclaysCapital

Thankyou.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Kannan,thanksforthequestions.Operator,nextquestionplease.

Operator

AndwehaveaquestionfromAnthonyDiClementefromNomura.Pleasegoahead.

AnthonyDiClemente–Analyst,Nomura

Ihavetwoquestions,oneforBobandoneforChristine.So,Bob,onthesubjectofdirect-to-

consumerandgettingclosertotheconsumer,IwanttoaskaboutDisneycontentasadirect-to-

consumerservice,outsideofESPN.SoyouhaveintheUK,Ibelieve,DisneyLife,whichyou've

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page30

talkedaboutinthepast.Whendoweseesomethinglikethat--Disneyasaservice,sotospeak

--backintheUS?Sodirect-to-consumer,Disney-brandedapps,here,stateside?Andthen,

Christine,youmentionedCableprogrammingcostsup8%infiscal2017.Iwascurious,does

thatincludetheexpectationforastep-upintheBigTencostsforrenewalthere?Ithinkthat's

upforrenewalduringtheyear.CorrectmeifI'mwrong.Thankyou.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

Ithinkthere'saninevitabilitytousbringingaDisney-brandedproductoutintheUnitedStates,

butI'mnotpreparedtodiscusstimingyet.Oneofthereasonsisthatwe'restilllearningabout

theproductintheUK.We'restillconsideringitspricing,thenatureoftheproduct,theuser

interface,andthemannerinwhichitisdistributed.Andwewanttolearnasmuchaswe

possiblycan,whichiswhatthatwasdesignedtodo,beforewebringitoutinanyothermarket.

Butwedoknowthat,tothosethathaveusedit,it'squitepopular.Andwethinkthere'san

opportunityhere,butwe'renotpreparedtosaywhen.

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Andonprogrammingexpenses,Anthony--yes,theCableprogrammingexpensesareestimated

tobeup8%fortheyear.WetalkedabouttheNBAcontractdriving$600millionofthat

increase.TheBigTen,wedon'thaveadealwithcurrently,sowe'dlovetobeinbusinesswith

theBigTenlong-term,butwedon'thaveadealcurrentlytoannounce.

AnthonyDiClemente–Analyst,Nomura

Soifyouweretohaveadeal,itwouldbeagreaterstep-upinprogrammingcosts,justtoclarify.

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

We'renotgoingtocommentonspecifics,butthe8%iswhatwe'vegivenpublicly.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page31

AnthonyDiClemente–Analyst,Nomura

Okay,thankyouverymuch.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Thanks,Anthony.Operator,nextquestionplease.

Operator

AndwehaveaquestionfromMichaelMorrisfromGuggenheimSecurities.Pleasegoahead.

MichaelMorris–Analyst,GuggenheimSecurities

Thankyou,goodevening.Twoquestions.Bob,youtalkedalittlebitabouttheregulatory

environmentpreviously,butI'mcuriousspecificallyaboutyourpositiononnetneutrality.How

importantisthecurrentpolicytoyourbusiness,boththeexistingbusinessandalsostrategy,

howyouthinkaboutthingsgoingforward?Andwhat--howcouldthatimpactyou,ifitwere

removedaspolicy?AndthensecondontheBAMTechpartnershipwithDiscoveryinEurope.I'm

curious,sinceESPNseemedtomoveawayfromEuropeanexposure,whydoyouthink

EurosportandDiscoverycansucceedwhereESPNkindofpulledback?Thanks.

BobIger–ChairmanandChiefExecutiveOfficer,TheWaltDisneyCompany

It'sinteresting,weusedtoown,asacompany,agoodpieceofEurosportandwedivesteda

longtimeago.Ithink,tome,toanswerthatpartofthequestionfirst.Wethinkit'sbetter

becausetheywerealreadyinthemarketsuccessfully,andwewouldbeanewentrantwith

ESPN,andsothismadesenseforus.

Onthefirstpart,wereallyhaven'tbeenvocalaboutnetneutrality.Ithinkitwouldbesafeto

sayrightnow--notevensurewehaveastrong--bigoarinthewater,sotospeak.Andsowe

don'treallyhaveapublicpositiontotakeonit.Frankly,it'snotsomethingthathasevenbeen

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page32

discussedwithmeintheveryrecentpast.So,I'mcaughtmildlybysurprisebyit.ButIdon't--I

thinkoneofthereasonsithasn'tbeendiscussedisithasn'tbeenofissuetous.

MichaelMorris–Analyst,GuggenheimSecurities

Great,thankyou.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Mike,thanks.Operator,wehavetimeforonemorequestion.

Operator

AndwehaveaquestionfromJasonBazinetfromCiti.Pleasegoahead.

JasonBazinet–Analyst,Citi

AquestionforMs.McCarthy:youtalkedaboutthe$175millionFXhitforfiscal2017.Isthat

independentofanycurrencymovesintra-yearbecauseofyourhedges?

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

So,that$175million,Jason,isboththeyear-over-yearimpactofforeignexchangeaswellas

pensionexpense.Thewayyoushouldlookatourforeignexchangeforfiscal2017isthatweare

fullyhedged.Sothenumberthatwe'vegiven--whichisacombinednumber--butifyou

wantedtodisaggregateitalittlebit,andI'mhappytodothat,it'salittleover$100millionfor

foreignexchange,withthebalancebeingpensionexpense.

JasonBazinet–Analyst,Citi

Okay.

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page33

ChristineMcCarthy–SeniorExecutiveVicePresidentandChiefFinancialOfficer,TheWaltDisneyCompany

Andtherecentmoves,bytheway,incurrencieshavenotimpactedus,becausewearefully

hedged.

JasonBazinet–Analyst,Citi

Okay.Thankyouverymuch.

LowellSinger–SeniorVicePresident,InvestorRelations,TheWaltDisneyCompany

Allright,Jason,thankyou.Andthanks,everyone,forjoiningustoday.Areconciliationofnon-

GAAPmeasuresthatwerereferredtoonthiscalltoequivalentGAAPmeasurescanbefound

onourInvestorRelationswebsite.

Letmealsoremindyouthatcertainstatementsonthiscallmayconstituteforward-looking

statementsunderthesecuritieslaws.Wemakethesestatementsonthebasisofourviewsand

assumptionsregardingfutureeventsandbusinessperformanceatthetimewemakethem,and

wedonotundertakeanyobligationtoupdatethesestatements.

Forward-lookingstatementsaresubjecttoanumberofrisksanduncertainties,andactual

resultsmaydiffermateriallyfromtheresultsexpressedorimplied,inlightofavarietyof

factors,includingfactorscontainedinourAnnualReportonForm10-Kandinourotherfilings

withtheSecuritiesandExchangeCommission.

Thisconcludestoday'scall.Haveaniceevening,everyone.

###

FiscalFullYearandQ4FY16EarningsConferenceCall November10,2016

Page34

Forward-LookingStatements:

Managementbelievescertainstatementsinthiscallmayconstitute“forward-lookingstatements”withinthemeaningofthePrivateSecuritiesLitigationReformActof1995.Thesestatementsaremadeonthebasisofmanagement’sviewsandassumptionsregardingfutureeventsandbusinessperformanceasofthetimethestatementsaremade.Managementdoesnotundertakeanyobligationtoupdatethesestatements.Actualresultsmaydiffermateriallyfromthoseexpressedorimplied.SuchdifferencesmayresultfromactionstakenbytheCompany,includingrestructuringorstrategicinitiatives(includingcapitalinvestmentsorassetacquisitionsordispositions),aswellasfromdevelopmentsbeyondtheCompany’scontrol,including:

-adverseweatherconditionsornaturaldisasters;-healthconcerns;-international,political,ormilitarydevelopments;-technologicaldevelopments;and-changesindomesticandglobaleconomicconditions,competitiveconditionsandconsumerpreferences.

Suchdevelopmentsmayaffecttravelandleisurebusinessesgenerallyandmay,amongotherthings,affect: -theperformanceoftheCompany’stheatricalandhomeentertainmentreleases; -theadvertisingmarketforbroadcastandcabletelevisionprogramming; -expensesofprovidingmedicalandpensionbenefits;

-demandforourproducts;and-performanceofsomeorallcompanybusinesseseitherdirectlyorthroughtheirimpactonthosewhodistributeourproducts.

AdditionalfactorsaresetforthintheCompany’sAnnualReportonForm10-KfortheyearendedOctober3,2015andinsubsequentreportsonForm10-QunderItem1A,“RiskFactors”.Reconciliationsofnon-GAAPmeasurestoclosestequivalentGAAPmeasurescanbefoundatwww.disney.com/investors.