Put your AR On Auto-Pilot

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e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com PUT YOUR SAGE ERP A/R ON AUTO PILOT TO REDUCE RECEIVABLES BY 20% IN JUST 6 MONTHS January 23, 2012 1:00 PM to 2:00 PM EST by James Mallory

Transcript of Put your AR On Auto-Pilot

Page 3: Put your AR On Auto-Pilot

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

The importance of A/R

Accounts Receivable is typically the largest or second largest asset for most businesses

Convert AR to cash faster and increase cash flow

Page 5: Put your AR On Auto-Pilot

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

True DSO compared to payment terms

Average Days Sales Outstanding (DSO) in the U.S. was 61 days.

Average Payment Terms were only 28 days.

That’s 33 days – almost a month past terms. You’re a business, not a bank. Stop financing your customers.Net 30 means Net 30 – not Net 60 or pay whenever you want to.

Source: atradius press release (9/30/10)

Page 6: Put your AR On Auto-Pilot

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

Customers are asking for longer terms

52% of U.S. respondentsreported customers had asked for extended payment terms over the last six months.

Source: atradius press release (9/30/10)

Page 7: Put your AR On Auto-Pilot

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Late payment problems

26% of invoices 3 months old are uncollectable

70% of invoices 6 months old are uncollectable

90% of invoices 12 months old are uncollectable

The longer an invoice goes unpaid…

…the less likely that it will ever be paid.

Page 8: Put your AR On Auto-Pilot

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

“In the past, ERP solutionshave been woefullyinadequate in terms ofcredit and collectionsfunctionality...”

(Source: PayStream Advisors)

The problem with traditional ERP

Page 9: Put your AR On Auto-Pilot

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Making Collections Easy

Who Handles Collections?

• Your Office Manager• Untrained Bookkeeper• Part-time AR Clerk• Your CFO or Controller• No One

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Small Company Cash Flow

Why Do Small, Medium, and Growing Companies Struggle With Cash Flow?

• No dedicated collections person• No Process• Don’t know how to collect• Don’t understand financial implications• No time

Page 11: Put your AR On Auto-Pilot

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Making Collections Easy

How Do You Handle Collections?

• Highlighter and Aging Report• Call in a favor from your brother-in-law Frank• Wait until you can’t make payroll and start dialing• Just send them to third party collections• Put ‘em on credit hold and hope they pay

Page 13: Put your AR On Auto-Pilot

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Putting Collections on Auto Pilot

• Send Reminders when Invoices will be due in 3 days• Send Past Due Notice the day after payment was due• Send Account Hold notices after 30 days past due• Mark for Third Party Collections after 30 days past due• Sell off to Factoring after 180 days past due• Escalate to management based on rules:• Amount past due in excess of $10,000• Days past due in excess of 15 days

• Schedule call for collector after 10 days past due• Change credit terms, credit limits, etc. after 3 broken promises

Anytime Collect is like CRM – document what you’ve doneAnytime Collect is not like CRM – what do you need to do

You will be more effective, save time, and improve cash flow

Page 16: Put your AR On Auto-Pilot

e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

The business case

On average, businesses write-off 4% of Accounts Receivable

• That’s $400,000 for a $10 million company.

• A 10% improvement results in a $40,000 annual savings.

• Bad debt write-offs can be as high as 9% in some industries

• And some companies write-off much more than that!

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e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com

ROI

• As a result of automating collections, companies are realizing:• 10 to 20 percent reduction in DSO• 25 percent reduction in past due receivables• 15 to 25 percent reduction in bad debt reserves• increased productivity and ability to hold down staffing

costs• Costs of installing the collection software are recouped in

as little as two months and in usually no more than six to nine months.

PayStream Advisors, 2008