Put your AR On Auto-Pilot
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Transcript of Put your AR On Auto-Pilot
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
PUT YOUR SAGE ERP A/R ON AUTO PILOT TO REDUCE RECEIVABLES BY 20% IN JUST 6 MONTHS
January 23, 20121:00 PM to 2:00 PM EST
by James Mallory
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Small Businesses Still Face Credit Crunch
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
The importance of A/R
Accounts Receivable is typically the largest or second largest asset for most businesses
Convert AR to cash faster and increase cash flow
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Late Payment is a Serious Problem
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
True DSO compared to payment terms
Average Days Sales Outstanding (DSO) in the U.S. was 61 days.
Average Payment Terms were only 28 days.
That’s 33 days – almost a month past terms. You’re a business, not a bank. Stop financing your customers.Net 30 means Net 30 – not Net 60 or pay whenever you want to.
Source: atradius press release (9/30/10)
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Customers are asking for longer terms
52% of U.S. respondentsreported customers had asked for extended payment terms over the last six months.
Source: atradius press release (9/30/10)
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Late payment problems
26% of invoices 3 months old are uncollectable
70% of invoices 6 months old are uncollectable
90% of invoices 12 months old are uncollectable
The longer an invoice goes unpaid…
…the less likely that it will ever be paid.
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
“In the past, ERP solutionshave been woefullyinadequate in terms ofcredit and collectionsfunctionality...”
(Source: PayStream Advisors)
The problem with traditional ERP
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Making Collections Easy
Who Handles Collections?
• Your Office Manager• Untrained Bookkeeper• Part-time AR Clerk• Your CFO or Controller• No One
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Small Company Cash Flow
Why Do Small, Medium, and Growing Companies Struggle With Cash Flow?
• No dedicated collections person• No Process• Don’t know how to collect• Don’t understand financial implications• No time
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Making Collections Easy
How Do You Handle Collections?
• Highlighter and Aging Report• Call in a favor from your brother-in-law Frank• Wait until you can’t make payroll and start dialing• Just send them to third party collections• Put ‘em on credit hold and hope they pay
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Automated Communications
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Putting Collections on Auto Pilot
• Send Reminders when Invoices will be due in 3 days• Send Past Due Notice the day after payment was due• Send Account Hold notices after 30 days past due• Mark for Third Party Collections after 30 days past due• Sell off to Factoring after 180 days past due• Escalate to management based on rules:• Amount past due in excess of $10,000• Days past due in excess of 15 days
• Schedule call for collector after 10 days past due• Change credit terms, credit limits, etc. after 3 broken promises
Anytime Collect is like CRM – document what you’ve doneAnytime Collect is not like CRM – what do you need to do
You will be more effective, save time, and improve cash flow
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Assign Tasks in Communications
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Tagged Invoices to Activities in Accounts Grid
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
The business case
On average, businesses write-off 4% of Accounts Receivable
• That’s $400,000 for a $10 million company.
• A 10% improvement results in a $40,000 annual savings.
• Bad debt write-offs can be as high as 9% in some industries
• And some companies write-off much more than that!
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
ROI
• As a result of automating collections, companies are realizing:• 10 to 20 percent reduction in DSO• 25 percent reduction in past due receivables• 15 to 25 percent reduction in bad debt reserves• increased productivity and ability to hold down staffing
costs• Costs of installing the collection software are recouped in
as little as two months and in usually no more than six to nine months.
PayStream Advisors, 2008
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
ROI Calculation
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Demonstration
e2b teknologies | 521 fifth avenue | chardon, oh 44024 | 440.352.4700 | www.e2btek.com
Questions
Questions?
James [email protected]
440.352.4700 x229