PULSE The - South West Hospital and Health Service · New QHEPS and public facing website page 16...

South West HHS | The Pulse July 2018

South WestHospital and Health Service

NAIDOC WEEKPAGES 6-8

PAEDIATRIC EARLY INTERVENTION PROGRAMPAGE 13

VILLAGE CONNECTINNOVATION WELLLAUNCHPAGE 16

HOPE PROJECT BANGARRA DANCE

THEATREPAGE 9

TWO NEW ENGAGEMENT

STRATEGIESANNOUNCED

PAGE 10

NEW CLINICAL COUNCILPAGE 11

PULSEThe

JULY 2018 EDITION

This newsletter is produced by the South West Hospital and Health Service (South West HHS). All feedback and contributions are welcome to Stephanie Kay:

07 4505 1561 / 0447 645 315 / [email protected] published material has been approved by the Health Service Chief Executive.

From the Board Chair page 3From the Chief Executive page 4Accountability and performance meetings page 5NAIDOC week coverage pages 6-8HOPE project news page 9Two new engagement strategies page 10New clinical council page 11Staff compliments page 12Early intervention program page 13South West HHS welcomes new Executive Team Member page 14HBCIS replacement out to market page 14Financial system renewal update page 14-15Innovation well launch page 15New QHEPS and public facing website page 16Social media engagement page 16A word from dietetics students in Charleville page 17The South West HHS Board out-and-about page 18Staff lunches at St George Hospital page 19


Contents

Our Values

QUALITY COMPASSION ACCOUNTABILITY ENGAGEMENT ADAPTABILITY

From the Board Chair - Jim McGowan, AM

IT’S NOT HARD TO MAKEDECISIONS WHEN YOU KNOW

WHAT YOUR VALUES ARE. - Roy Disney (1893 - 1971), Partner and Co-Founder of the

Walt Disney Corporation

WHENEVER YOU ARE TO DO A THING, THOUGH IT CAN NEVER BE KNOWN BUT TO YOURSELF, ASK YOURSELF

HOW YOU WOULD ACT WERE ALL THE WORLD LOOKING AT YOU, AND ACT ACCORDINGLY.

- Thomas Jefferson (1743 - 1826), 3rd President of the United States

As your Board chair, I continue to be excited about your commitment to our collective aspirations to be a leader in the provision of health services to rural and remote communities. Central to that is a focus on patient safety and integrated person-centred care.

Greg Brylski, the elected chair of the newly created South West HHS Clinical Council spoke enthusiastically about the Council and its charter to drive person-centred care and patient safety and quality. The Clinical Council has 22 clinicians with representation from all parts of the South West HHS and from all professional groups. At its inaugural meeting, the Council established four working groups; chronic disease, aged care, innovation and clinical research. The Board is keen to support the Council and its proposals.

In a similar vein, the July Board meeting had a lengthy discussion about how we can support innovation, with a focus on local community engagement, particularly through the community advisory networks (CANs). We are convinced that the “Healthy Lifestyle” agenda will be best advanced through local initiatives supported by the South West HHS rather than driven by us. Consequentially, we want to encourage local groups (CANs, local government etc) to identify an issue/s of concern to them. That might be proposals to reduce smoking or obesity or diabetes. It might be about mental health or drug abuse. Our commitment would be to support these local campaigns/initiatives, through advice, expertise and/or resources. We will talk further about this with the CANs and local governments.

We discussed a new approach to service plans where we work with local governments, the Western Queensland Primary Health Network (WQPHN), Aboriginal Medical Services, other health service providers, government agencies and non-government organisations to develop health service plans for each community rather than a generic plan for the whole of the South West HHS. We can provide better and more comprehensive services if we work together. I don’t underestimate how difficult this will be. There are cultural and trust issues to overcome in working together. But let’s give it a genuine go. Linda is keen to advance this agenda.

Finally, with respect to innovations around integrated person-centred care, we know that there are many great things already happening. We need to share these. Again, Linda will use her staff forums to showcase these innovations. We need to give you permission to try new things; new ways of doing your jobs. We have confidence in your profes-sionalism.

The matters that I have outlined today are all consistent with the priorities in the new Strategic Plan. They are aligned to our values.


What a great start to the new financial year we have had – and already one month down!

July has seen many key steps taken to position us well for our future success, and for setting our services up for addressing some of those complex challenges that we know we need to tackle in the coming years. We finalised the consultation process for the realigned executive structure, and we now move into implementation to ensure the change process is managed well, and gaining alignment and momentum doesn’t detract from the most important work occurring with our community – care at the front line. I am confident our focused executive leadership team will assist to empower change and improvement across all areas of the business, and ensure the right thing to do is made easier for busy clinicians and managers. I am encouraged and impressed every day by the level of interest, and the true commitment expressed by our people in relation to our forward plan this year. Thank you for your emails and messages, I do appreciate them, and they help ensure we stay on the right track.

Jim spoke about innovations around integrated person-centred care models, and we continue to encourage our services to work across teams and across organisations for the benefit of each person accessing care. As Jim mentioned, we are preparing to start planning for future services and partnerships within each of our fifteen local communities. Working on the strengths and services within the community, and sharing resources to fill gaps and address health and wellness challenges. We know that strong primary care is the bedrock of an effective health system, and we have started to really think differently about how we work differently to achieve this outcome, and how we better align our resources to coordinate care through general practice, primary and secondary care. We will share more specifics with you next month, as we formalise our approach and take our next steps.

A significant body of work has been finalised in preparation for our ‘Compassionate Care Bundle’ launch. This bundle of care initiative is designed to ensure each person accessing inpatient care receives care that is personalised, compassionate and dignified. A key part of this is the simple practice of introducing yourself each time you interact with people and their families. Your smile, your touch, your attention and understanding – never underestimate the impact this makes to someone in a moment.

Hopefully you’ve all had a chance to hop on and have a look at our new intranet and internet sites, and particularly you are following us on facebook. We have been posting our person-centred care video stories of our staff who have had a patient experience, and the impact this has had on how they go about their work. Thank you to everyone who was involved in sharing your story – the numbers of views we are reaching is quite impressive! Jump on and share as much as you can – it all helps to let people know what a great place it is to work at the South West. (Something has certainly been shifting, as we are experiencing record numbers of quality applicants for all positions advertised!)

Thank you for being the best ambassadors for our service, and for choosing to be a part of something quite special.

Yours in service.

Linda

From the Chief Executive - Linda Patat

Guess where Linda has been in July 2018? Email your answer by Friday 17 August 2018 to [email protected]

Where was Linda in June 2018? In the main street of Dirranbandi! There were no correct answers this time.


Leading for continued performance excellence

Our communities, the Board and the Department of Health expect that we will deliver health services that are safe, of value, and delivered in a purposeful and strategic manner. It is imperative that we strengthen public trust and confidence in our health service and its future through transparent reporting and accountability.

This month we commenced our accountability and performance meetings, which provide an opportunity for direct access with the Executive Leadership Team and a consistent time for our senior leaders and colleagues to share ideas, review performance, lead, create value, shine and spread our successes.

Thank-you to everyone who participated in the first round of meetings:

• Charleville Hospital• Charleville Health Clinic • Waroona Aged Care • Cunnamulla Hospital • Cunnamulla Primary Health Care Centre• Augathella Multipurpose Health Service• Augathella General Practice• Quilpie Multipurpose Health Service• Quilpie General Practice

This is a new process, and development is required, particularly in the collection and presentation of key performance information; but the first round of meetings showed what can be achieved by our leaders and teams.

Our Accountability and Performance Framework details clear accountability principles which en-courage all staff to discuss performance openly, because finding solutions and building upon excellence is key to continuously improving and achieving our strategic goals.

The next quarterly round of accountability and performance meetings in August will involve:

• Roma Hospital• Surat Medical Practice• Wallumbilla Community Clinic• Mitchell Medical Practice• Mitchell Multipurpose Health Service• Morven Community Clinic• Injune Medical Practice• Surat Multipurpose Health Service• Westhaven Aged Care • Injune Multipurpose Health Service The Executive Leadership Team look forward to learning of how your facilities are driving continuous improvement to achieve our strategic vision to be a national leader in the delivery of health services to rural and remote communities.

“The person is at the centre of all that we do.”Accountability and Performance Framework, Page 3, Fig 4.1 - South West HHS Performance Domains.


NAIDOC Week

South West HHS staff at the NAIDOC Week opening ceremony in Roma

South West HHS Indigenous Health Coordinator Rodney Landers and Gunggari Elder Lynette Nixon

The South West HHS congratulates Aunty Lynette Nixon, a Gunggari woman from Mitchell in south-west Queensland, who has been awarded the 2018 NAIDOC Female Elder of the Year.

Lynette has been recognised for her outstanding contribution and service to the Indigenous community of South-West Queensland, bringing change to the lives of others.

The mother of seven is a passionate advocate for Indigenous rights, the founder of fifteen organisations and sits on a number of committees in the areas of education, language, reconciliation, health, housing and legal services.

Lynette’s passion and commitment to improving Indigenous health has seen her travel across Australia, educating doctors and nurses on Aboriginal health and cultural competency.

Aunty Lynette Nixon from Mitchell wins prestigeous 2018 NAIDOC Female Elder of the Year

NAIDOC Celebrations in Surat


South West HHS Staff attend the NAIDOC Week morning tea at Charleville Hospital

Charleville Hospital hosts NAIDOC week celebrations

Charleville Hospital put its hand up to host theNAIDOC week celebrations and collaboratedacross all organisations. Invited were all Indigenous Elders, the whole of community and all South West HHS staff.

The celebrations followed the Charleville StateHigh School raising of the flag ceremony,followed by a morning tea which hosted Indigenous paintings that were borrowed for display and the tables lined with Indigenous designed table cloths which were made especially for the event. RESQ (RAPAD Employment Services Queensland) paintings were also put on display and the Charleville Hospital is now in the process of purchasing some of these works.

The Welcome to Country was led by Robbie Geebung on the theme of ‘Because of her we can’ for which we give thanks to the female role model in our lives.

The Charleville Hospital also hosted the end of NAIDOC week celebrations with a sausage sizzle, following the NAIDOC week march at the Charleville State School. All schools were in attendance as well as the Indigenous community.

South West HHS staff stand in unity outside Roma Hospital in celebration of NAIDOC week


NAIDOC Week celebrations in Charleville

Deputy Board Chair Karen Tully was honoured to attend the Charleville and Western Areas Aboriginal and Torres Strait Islanders Community Health (CWAATSICH) NAIDOC week fashion parade on Friday night (27 July) at the Charleville Racecourse Complex on bahalf of the South West HHS board.

“They did a great job of organising an event that was a celebration of all things relating to Aboriginal women and girls, along the theme of ‘because of her, we can’. Traditional dancing and a fashion parade of everyone from 3 months to very elderly wearing their ‘Sunday best’ and showcasing their style on the catwalk. The men served the meals and the beverages were all about healthy choices.

Congratulations to CWAATSICH on a very successful event.”


HOPE ProjectBangarra Dance Theatre

Late last year, South West HHS’s HOPE Project worked with stakeholders across the Charleville community to secure Bangarra Dance Theatre’s three-year youth program, Rekindling, for Charleville State High School.

Rekindling’s vision is to inspire pride, kinship and a sense of strength in young Aboriginal and Torres Strait Islanders through a series of dance residencies called ‘gatherings’.

One of the Rekindling ‘gatherings’ took place at Mt Tabor Station on Bidjara Country where our students slept under the stars, explored sacred Bidjara sites and learned about the history and stories of the Bidjara people from station manager Keelen Mailman and other proud Bidjara Elders.

Students were reminded that connection to country is a fundamental pillar of their Indigenous identity. And equipped with their new knowledge, the students produced thought-provoking dances that reflect who they are and where they come from.

Rekindling is led by Sidney Saltner, one of Bangarra’s most acclaimed artists, who became Youth Program Director after 25 years as a performer. The Rekindling program in Charleville was also supported by former Bangarra dancers Chantal Kerr and Patrick Thaiday.

Rekindling is offered to three communities Australia-wide each year and is in high demand. To secure the program for Charleville, the HOPE Project worked closely with Murweh Shire Council, Charleville State High School, CWAATSICH and Keelen Mailman garnering their support and convincing Bangarra that Charleville was a worthy candidate for the program.

The Charleville Rekindling dancers have gone on to perform their repertoire at several community events including during NAIDOC Week. They will also be travelling to Brisbane in August to attend a performance of Bangarra’s major new dance work, Dark Emu.

Mt Tabor student gathering lead by Keelen Mailman (far left).

Charleville Rekindling dancers

Charleville Rekindling dancers


Engaging in meaningful ways…

After consultation and collaboration, we introduced our Clinician and Employee Engagement Strategy 2018-2022 and Consumer and Community Engagement Strategy 2018-2022 this month.

Even though these two documents are legislatively required, the South West HHS does not see engagement as an obligation, it is instead a necessity for our health service to reach its full potential in delivering sustainable, person-centred care to our communities.

To be a safe, high quality organisation, effective employee engagement is critical. This is why we are committed to strengthening engagement; to motivate, to value our staff, and to create ideas and innovate.

Equally as important is the voice of our consumers and community members. As an organisation, we expect that our consumers and community will be at the centre of health planning, design, delivery and improvement. Our Consumer and Community Engagement Strategy 2018-2022 continues our commitment to building a resilient, locally responsive and self determining community that takes ownership of health service delivery in the South West.

It is only with the support of our people, consumers, communities and key stakeholders that our vision to be a national leader in the delivery of health services to rural and remote communities will be achieved. Engagement will shape the future of our hospital and health service.

Our Clinician and Employee Engagement Strategy 2018-2022 will be relied on to ensure that we devel-op and realise opportunities for all our employees to connect with each other, have a voice and to create an environment where we can all thrive.


New Clinical Council EstablishedOur Commitment - “Ensuring clinicians are represented at the highest levels of decision making”

From left to right: Greg Brylski (Chair - Clinical Council), Chris Small EDONM and Executive Sponsor, Ann Llyod DON Westhaven, Kate Field DON and Facility Manager Mitchell, Helen Wassman Service Director Adult Health Services Roma, Amy Byrne Nursing Director Clinical Excellence, Jeff Potter (Ex Officio) Nursing Director Workforce, Joanna Tutt Senior Physiotherapist Roma.

As part of our commitment to ensuring clinicians are represented at the highest levels of decision making within South West HHS, we have established for the first time, a South West HHS Clinical Council.

The Council will be at the forefront of clinical leadership in the health service, sharing their collective knowledge to consider clinical issues and make recommendations about how to safeguard and promote the delivery of high quality, safe and sustainable person-centred care.

Representing clinicians from across South West HHS, members of this peak advisory Council will meet each quarter.

• Actively contribute to decision making around the delivery of quality health services across South West HHS.

• Represent clinicians in providing strategic advice and leadership on system-wide issues affecting quality, safety and value-based patient care.

• Value consumer perspectives and promote the voice of the patient at all levels of governance within the care system.

• Connect clinicians across the service through collaboratives of practice and/or improvement.• Represent clinicians from all disciplines.• Provide leadership to achieve health reform and champion innovation.• Encourage and support stakeholders to empower clinicians to be actively involved in decision

making.• Provide constructive advice that is timely, inclusive, evidence-based and aligned with the health

reform agenda.

Clinical Council’s functions include:

From left to right: Greg Brylski (Chair - Clinical Council) Director of Pharmacy, Jeff Potter (Ex Officio) Nursing Director Workforce and Dr John Lancashire Medical Superintendent Mungindi MPHS.


South West HHS Clinical Nurse Consultant (Cardiac) Natalie Thomas and cardiac patient Mr Christopher Lawson.

“The Cardiac Service is an excellent service. The people at the hospital are very kind, friendly and always happy and cheerful.

I have greatly appreciated the care I have received from the Cardiology Team at the Princess Alexandra Hospital and the follow-up care that has been provided here in Roma over the last 2-years.

It is so much easier to be seen in your own home town with people you know.”

- Mr Christopher Lawson, Cardiac Services Patient - Roma Hospital

“It is so much easier to be seen in your own home town with people you know.”

Patient Feedback

Staff Compliments


Early Intervention ProgramClosing the gap for children and adolescents with emerging mental health issues

South West HHS Mental Health Clinician Kim Taylor has worked extensively to develop and implement a new, never-before-in-Queensland mental health program under the Intergrated Mental Healthcare Project. The program aims to work closely with school-aged kids (8-17) and teachers to tackle mental health challenges children may be facing who fall outside of the current mental health programs available.

Currently, throughout the entire South West HHS both within the private and public systems there are no designated child health practitioners who specifically work with only children and adolescents with emerging mental health issues and therefore this initiative will close the gap and capture the children who are missed.

This initiative is designed specifically for students requiring early psychological intervention and currently attending school. By definition, children exist in a dependent relationship with their parents and teachers. Children with Language other than English (LOTE), highly dependent on medical care or with cognitive intellectual impairments may co-incidentally attend school and may present with behavioural and emotional problems. They are therefore more likely to present to Child Youth Mental Health Service (CYMHS) for assessment and therefore this initiative is designed to capture students who do not meet CYMHS criteria but would benefit from short-term psychological support. Children referred to

“We never expected so much interest. After meeting with all of the teachers and head-masters of the schools, there isn’t one of them who didn’t ask us to come back.”

Kim Taylor, Mental Health Clinician

CYMHS are likely to be diagnosed with a mental illness.

Under this new program, South West HHS Mental Health Clinicians have been working closely with teachers, parents and students accross the South West to help young people overcome their mental health issues and have seen overwhelming success of the new program.

For further information about the Paediatric Early Intervention Program, please get in touch with:

Kim TaylorMental Health Clinician

[email protected]

Elly RichardsonSenior Program Manager

[email protected]

“Kim has put together a sustainability model to see how we can keep the program moving forward.” - Elly Richardson, Senior Program Manager - Community and Allied Health


We recently welcomed Helen Murray, Chief Information Officer, to the South West HHS Executive Leadership Team. Helen works 0.2FTE with South West HHS as is involved in the strategic digitaltransformation agenda for the health service.

Helen has had a passion for all things health and IT for over 25 years. With a solid track record in delivery from her first project role implementing HBCIS through to recent eHealth Queensland collaborations with the Department of Natural Resources, Mines and Energy and the Department of Communities, Child Safety and Disability Services.

Helen led the highly successful, ‘The Viewer’ program which has won awards such as the 2015 Excellence in eGovernment Award for the Gov2.0 category, 2013 and 2014 Australia Day Award, and 2012 Queensland iAwards State Merit Recipient. ll things health and IT for over 25 years. With a solid track record in delivery from her first project role implementing HBCIS through to recent eHealth Queensland collaborations with the Department of Natural Resources, Mines and Energy and the Department of Communities, Child Safety and Disability Services.

HBCIS Replacement Out To Market

Queensland Health is one step closer to a new Patient Administration System (PAS) with the release of a Request for Solution (RFS) to market last week.

With the aging HBCIS application requiring an upgrade to keep pace with modern healthcare delivery, the PAS Replacement Program is working collaboratively across Queensland Health to ensure we identify the best fit for purpose system to meet Queensland Health’s modern needs.

Several teams from across the state (including representatives from Hospital and Health Services and the department) will evaluate the RFS responses to determine which vendors are best placed to proceed to an Implementation Planning Study.

SWHHS welcomes new Executive Team Member

FSR | Financial System Renewal Program

Staff across the South West HHS have started receiving course invitation emails from FSR-Training allowing them to access the first roll-out of capability uplift training in readiness for the transition to the new solution. These initial training courses include an Introduction to the FSR Program, Finance Fundamentals and Finance Processes.

This month the FSR Program has moved into the next important phase of the Project. The focus is shifting to ensuring our people are properly informed, trained and ready for the changes that are coming—and supported through this process.

While this is happening, it is critical for staff to protect supplier’s intellectual property and commercially sensitive information.

Strict procurement checks and balances are in place and everyone directly or indirectly involved must declare conflicts of interest and not discuss this program outside of the approved PAS team.

Evaluation of RFS responses are expected by December.

Please direct any vendor enquiries to the PAS Replacement Program team at [email protected].


One area that the Program is currently focusing on to support our staff in the transition to the new solution is the development of a comprehensive training program over two stages:

• Capability uplift training – a professional development opportunity for our staff to equip them with base knowledge to assist and prepare for systems training.

• System-based training will teach participants how to use the new solution.

More about System-based training in future publications – this month we’re all about the capability uplift training! This suite of training modules will seek to equip relevant staff with the skills they need to deliver better business outcomes in readiness for FSR, in addition to updating knowledge on industry leading best practice standards that will form the foundation to drive engagement and business readiness.

The capability uplift training will compliment and enable the system-based training that comes later, but is system agnostic (i.e. not specifically related to one system). FSR Program initiated courses/training deployed (or to be deployed in the near future) to identified South West HHS participants include:

• Online Change Management Fundamentals• Online Procurement and supply training • Online Management Accounting, Financial Accounting and Project Accounting modules of the Finance:

Core course will be deployed from late July. • Online training component of Asset Management Fundamentals will be deployed in July.• Face-to-face training will be held in Roma for the Asset Management: Fundamentals course on 20/21 • August 2018.

If you would like more information about capability uplift training, you can contact the South West HHS FSR Program Transition Lead Katie Castles on 4505 1527.

Also, this month it is important for us to be focused on cleansing the data that is currently in FAMMIS. These activities will help to ensure only the highest-quality data will be transferred from FAMMIS to the new solution. Thank you to everyone who is participating in this very important activity.

Village Connect Innovation Well Launch“No idea is too big or too small.”

Following the successful launch of the South West HHS’s innovative Village Connect initiative, the Innovation Well is now LIVE on QHEPS (Intranet).

https://bit.ly/2AxOWps

The Innovation Well is an outlet for South West HHS staff to openly voice their ideas for discussion at the Information Collaborative and monthly Village Think Tanks. No idea is too big or too small.

Village ConnectHave you joined our Village Connect

network yet?

https://bit.ly/2AyAmOo


Social Media EngagementAs at 6 August 2018 Are you following us on Facebook?

facebook.com/southwesthhs/

2,228 People reach111 Likes8 Shares

4,300 Views143 Likes52 Shares

QHEPS (intranet) overhaul and new public facing website

QHEPS has been given a complete look and feel overhaul to align with our strategic objectives.

Some new features include:

• Responsive design (mobile and tablet friendly)• Homepage slider• Site-wide footer• Site-wide search bar• Filterable, searchable and sortable document indexes

We also have a brand new public facing website to represent our core values and align with our communications and engagement objectives.

http://www.southwest.health.qld.gov.au/

Some of the new and notable features include:

• Find a service directory in alliance with the Primary Health Network (PHN)

• Full facility profiles• Media release/news feed• Alignment with Facebook


Dietetics students visiting Charleville to complete six weeks of community nutrition placement.

We are Marlo and Laura, fourth year dietetics students visiting Charleville to complete six weeks of community nutrition placement.

Thanks to the hospitality of our supervisor Dietitian/Nutritionist Jessica Phillips and the Charleville community, we have been lucky to experience a range of nutrition and authentic outback activities.

We assisted Angela Orupe and Sonya Johnstone (Charleville Hospital Allied Health Assistants) in teaching young children about healthy eating through touch and taste games, dance and books at many early learning centres in Charleville. Laura particularly enjoyed this experience as she hopes to work as a paediatric and maternity dietitian one day.

From a project perspective, we were tasked with the job to evaluate the feasibility of implementing a technology or telehealth based healthy lifestyle program to allow the Dietetic Team to support those in the most isolated parts of South West HHS. We were able to identify a number of barriers and look at ways to make a program like this more user friendly, evidenced based and sustainable for South West Queensland. We would like to thank those staff

whom have supported us with information and/or participation in our technology trial, your feedback has been very valuable to progress this well needed project further.

Socially, Marlo experienced her first red dirt races at Quilpie and watched the Charleville Comets rugby team claim victory against Cunnamulla. We were able to meet the bilbies and see the stars like never before at the Cosmos Centre. Every Friday we boarded the Fruit and Vege truck to pick new ingredients to experiment with. Living so close to everything in town, gave us the opportunity to spend more time in the kitchen cooking.

Leaving this weekend we can happily say the walk down along the Warrego river was been well worn. We will miss seeing the wild emus, colourful parrots and beautiful sunrises/sunsets but cannot say we will miss the flies. We are both thankful for the experience and want to express appreciation to all health professionals across the South West HHS, the work everyone does for the community is truly valuable.

Bye for now, Marlo and Laura.

Marlo at Charleville Hospital


The Board Out-and-About

Karen Tully, Deputy Board Chair with Julianne Everson and Duane Rasmussen from the Roma Mental Health Team catching up over lunch on Board meeting day in July.

Jim McGowan, Board Chair with Julianne Everson, Board Member Stewart Gordon and Christine McDougall,

Program Manager Mental Health Team

Board Members Dr John Scott and Claire Alexanderview the Westhaven Art Exhibition

at the Roma Art Gallery

Jim McGowan, Board Chair visits the Roma Art Gallery and admires the great art work done by our Westhaven

residents

Board Members at the Roma Art Gallery

Wendy Newman, CAN Chair Surat addressed a community forum on the benefits of the Community Advisory Network with Jim McGowan, Board

Chair and Linda Patat, Health Service Chief Executive present.

All smiles from those who attended the successful community meeting at Surat on Tuesday, 24 July including newly appointed Dr Talia Trigger,

centre front


Claudette Duiker serves Michael Wilson some delicious soup at St George Hospital

Staff Lunches at St George Hospital

“The cook is Claudette Duiker. Her and I organise the monthly interdepartmental staff get togethers called Sheddies. These are so named because we generally meet at the Maintenance Shed on the grounds. Our hospital used to have these regularly some years ago but then they stopped so Claudette and I started them back up again.

Claudette was here when they used to happen regularly and said they were great for staff socialisation. We usually hold them on a Friday evening once a month with different themes each month. We have previously held a soup night last winter which went really well so we had one again and have also held a pool party, pizza night, hot dog night, sometimes they are “pot luck” nights where everyone brings a dish with no particular theme. We have received really good feedback from staff so we have continued to organise them.

We enjoy being able to bring together medical, nursing, operational, administration and Community and allied health staff so we can all enjoy each other’s company in an offline setting. A time out to discuss things other than work and be social with staff that we might not always get the chance to.”

Hi Michael! Tell us about the staff lunches you and Claudette are organising...


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