SAP SuccessFactors Employee Central (SAP PRESS) | Reading Sample
PUGET SOUND ENERGY: “SAP SUCCESSFACTORS … AC Slide Decks Tuesday/ASUG84422... · Your HR...
22
May 7 – 9, 2019 PUGET SOUND ENERGY: “SAP SUCCESSFACTORS TRANSFORMED OUR PEOPLE SYSTEMS” Amit Rastogi, SAP Manager, Puget Sound Energy Brenda Reyes, Senior Director, Rizing HCM Session ID #84422
Transcript of PUGET SOUND ENERGY: “SAP SUCCESSFACTORS … AC Slide Decks Tuesday/ASUG84422... · Your HR...
May7– 9,2019
PUGETSOUNDENERGY:“SAPSUCCESSFACTORSTRANSFORMEDOURPEOPLESYSTEMS”
AmitRastogi,SAPManager,PugetSoundEnergyBrendaReyes,SeniorDirector,Rizing HCM
SessionID#84422
AbouttheSpeakers
AmitRastogiSAPMANAGER,PUGETSOUNDENERGY
• SAPleaderfocusedontechnologytransformationintheareaofHumanResources,procurement,financeandCR&Bapplications
• Charitycookingandcommunityserviceserving5Kmealsayear
BrendaReyesSENIORDIRECTOR,RIZINGHCM
2
• ExclusivelyfocusedonSAPSuccessFactorsprojectsfor6years;SuccessFactorsCertifiedProfessional
• Volunteerwithlocalsearch&rescueteaminGrandCounty,Colorado
KeyOutcomes/Objectives
YourHRtransformationproject
3
WhattowatchoutforWhat’sreallytoughWaystoensuresuccess
Agenda
4
1 Introductions
2 OurHRTransformationSuccess
3 FeedbackonOurObjectives
4 CommonChallenges&Pitfalls
5 Closing
©2019 RizingLLCoraRizingLLCaffiliatecompany. Allrightsreserved.
Montreal,Canada
Atlanta,GA,USA
Sedalia,MO,USA
Stamford,CT,USA
Rotterdam,Netherlands
Dubai,UAE
Perth,Australia
Melbourne,Australia
KualaLumpur,Malaysia
Sydney,Australia
Hamilton,NewZealand
Manila,Philippines
Singapore
London,UKDublin,Ireland
Hyderabad,IndiaGuntur,
India
LeadingglobalSAP® professionalservicescompanies
About Rizing
5
DedicatedDevelopmentOperationsMalaysia,IndiaandthePhilippines
20%revenueCAGR(2015– 2018)
$145M2018revenue
2012togethersince
800+employeesworldwide
IN-HOUSEDIGITALDEVELOPMENTCENTER(DDC)
EAM HCM CONSUMERINDUSTRIES
SPANNINGALLSAPSUCCESSFACTORSMODULES
2,000+implementationscompleted
5,000+projectscompleted
SpecialistsinSAPSuccessFactorsandSAPFieldglass.ExpertsinSAPHCMon-premise,hybridandcloudimplementations.
RIZING HCM
IntroductiontoPugetSoundEnergy(PSE)
6
Unionenvironmentwithtwocollectivebargainingagreements3,000+
employees1.1M+customers
Providingelectricalandnaturalgaspowerto
ENERGYCOMPANY
Bellevue,Washington
basedin
Introductiontothe“TOPS”ProjectTRANSFORMING OUR PEOPLE SYSTEMS
An exciting multi-year effort, focused on updating our core people systems across PSE aimed at...
TOPS joined the PSE Strategic Project Portfolio in 2018
as a joint Information Technology and Human Resources
Business Transformation project
Transforming the user experience
Generating efficiency through automation
Providing people tools on the go
Bringing people data to light
7
SuccessthroughaStrongBusinessCase
8
• Intuitiveemployeeandmanagerself-service• Easyaccesstoreportingformanagers
and executives• Rightservicelevelforeachpeopleprocess• Mobilecapabilities• Orgchangemanagement
TransformationofPEOPLE SYSTEMS
• Processre-engineering• AllowsforleadershipandHRtoincrease
focusonstrategic,value-addedinitiatives• Datagovernancestructure• Automatedandeasiercompliancereporting
TransformationofBUSINESS SYSTEMS
SuccessthroughEmployee-basedVision
Bringing the employee journey
to life, with an eye on employee
experience
9Artwork Credit: Up Your Creative Genius, 2018
SuccessthroughSmartScopePlanning
Q2 2019
Out of Scope
LEGEND:
Q4 2019
Q1 2020
10
PLANNING
Reporting & Talent Insights Workforce Analytics Workforce Planning
TALENTMANAGEMENT
Recruiting Mgmt.Recruitment Mktg.Union Job Bidding (Sodales)
Onboarding Learning Performance & Goals
Compensation Succession & Development
COREHR
Employee ProfileOrganization Mgmt.
e-Learning Content Development Tool
(Enable Now)
• Employee - File Mgmt• Knowledge - Portal• Case Mgmt• Process- Automation(PeopleDoc)
Labor RelationsGrievance Tracking(Sodales)
Global Benefits
Payroll Time &
Attendance
LeadershipSponsorship
ProjectSponsorSupport&Coaching
CascadingLeaderSupport&Coaching
StakeholderAnalysis&Readiness
Readiness&ResistanceTracking&Mitigation
ChangeImpacts
Awareness&ReadinessActivities
Communications& Engagement
Branding
Messaging&Outreach
ChangeAgentNetwork
ProjectTeamEffectiveness
Teameffectivenesspulse&action
plan
Rewards&RecognitionPlanning
EnterpriseReporting&Metrics
Executivelevel&ChangeOfficeReporting
OCMMetrics
TrainingPlan
In-ContextTraining
TrainingNeedsAssessment
SystemTrainingWebinars
SuccessthroughStrategicChangeManagement
11
SuccessthroughAlignment&Governance
DataGovernance
Branding&Comms.Office
AllFunctionalPlayersatthe
TableattheStart
IT&BusinessPartnerforSystem&SISelection
Holistic&IntegratedOCM
PM&OCMExecutiveScorecard
VendorAccelerators
ITBusinessTechnology
Solutions(BTS)
EndtoEndEnterpriseSupport
12
Learningfrompastprojects
ProactiveLearningfromPriorProjects
Incorporatingbestpractices
Ensuringtransformation
successthroughstrong
collaboration
Transforming the user experience
ü “Abilitytoquicklychangemy owninfo– simpleand transparent…”
ü “Amuchbetterexternalcandidateexperience…”
ü “Nomore‘blackhole’ofonboarding…”
13
“I’ve never heard the word intuitive so many times.” – TOPS UAT Facilitator
Providing people tools on the go
ü “MobileappforcoreHRtransactionsandworkflowapprovals…”
ü “Applause! Itnolongertakes45minutestoapplyforajob…”
ü ”Mobileapplyforexternalcandidates…”
14
Bringing people data to light
ü “Flexibleadhocreportingavailabletomanagers…”
ü “Visibilityforworkflows,talentscorecards,progress dashboards…”
ü “Candidatetagsavailableforhighpotential‘silvermedalists…’”
15
Automating for efficiency
ü “Nearreal-timeintegrationtoIdentityManagementsystem…”
ü “IntegrationtoPeopleDocforemployeefilemanagement…”
ü “ReplicationtoSAPHCMon-premise time&payroll…”
16
CommonProjectChallenges
17
Third-partyproductsaddcomplexity– startearly
andplanahead
Testing“recipe”requiresabalance– aligndataandsimplify
wherepossible
Notimeforsustainmentplanningatlaunchphase– developadminandmaintenanceplansearly
Datamigration&replicationcanbechallenging– requiresstrongresources,strong,strongfocus
1 2
4 5
Configurationandsystemissuesalwaysarise– establishagoodlineof communicationwithSAP
SuccessFactorsteam
3
Superusersandchangechampionsarecriticaltouser
adoption– leverageiterationtestsfor“handson”training
6
CommonPitfallstoAvoid
18
Re-implementingyesterday’sprocess
Silosforeachworkstream
Scopecreep
Toomanytransformationalprojects
TaketheSessionSurvey.
Wewanttohearfromyou!BesuretocompletethesessionevaluationontheSAPPHIRENOWandASUGAnnualConferencemobileapp.
Accesstheslidesfrom2019ASUGAnnualConferencehere:http://info.asug.com/2019-ac-slides
PresentationMaterials
Q&AForquestionsafterthissession,[email protected].
Let’sBeSocial.Stayconnected.ShareyourSAPexperiencesanytime,anywhere.
JointheASUGconversationonsocialmedia:@ASUG365#ASUG
