Public Policy Approaches to CIOs and CIO Councils: Global and Thailand ICT/CIO Development

12006 Global CIO Conference, September 25-27, 2006,George Mason University, USA

Public Policy Approaches to CIOs and CIO Councils:

Global and Thailand ICT/CIO Development

Prof. Dr . Pairash Thajchayapong President, International Academy of CIO

Senior Advisor, National Science and Technology Development Agency

M inistry of Science and Technology, Thailand


Presentation Outline

• Global ICT Outlook

• Thailand ICT Outlook

• Highlights of current development

• Future collaboration


World Competitiveness Ranking (2006), International Institute for Management Development (IMD)

0

10

20

30

40

50

60

70

80

90

100

USA

Hong Kong

Singapore

Iceland

Denmark

Australia

Canada

Switzerland

Luxembourg

Finland

Ireland

Norway

Austria

Sweden

Netherlands

Bavaria

Japan

Taiwan

China Mainland Estonia

United Kingdom

New Zealand

MalaysiaChile

Israel

Germany

Belgium

Ile-de-France India

Scotland

Czech Republic

Thailand

Zhejiang

Catalonia

France

Spain

Maharashtra Korea

Slovak Republic

Colombia

Hungary

Greece

Portugal

South Africa

Slovenia

Jordan

Bulgaria

Sao Paulo

Philippines

Lombardy

Turkey

Brazil

Mexico

Russia

Argentina

Italy

Romania

Poland

Croatia

Indonesia

Thailand( อันดับ 32 จาก 61 ประเทศ)

Global ICT Outlook

Total : 60 countries USA 1, Singapore 3, Switzerland 8, Japan 17, Taiwan 18, China Mainland 19, Malaysia 23, India 29, Thailand 32, Philippines 49, Indonesia 60


Economic Performance

Government Efficiency

Infrastructure

Business Efficiency

IMD Main Ranking Factors (2000-2006):Thailand case

Yr 2000 Yr 2001 Yr 2002 Yr 2003 Yr 2004 Yr 2005 Yr2006

99.00

99.16

99.32

99.48

99.64

99.80

99.96

2121

28

48

7

14 14

26 28

38

4741

0

10

20

30

40

50

60 ปี 2543 ปี 2544 ปี 2545 ปี 2546 ปี 2547 ปี 2548 ปี 2549

1

Global ICT Outlook


http://www.itu.int/osg/spu/publications/worldinformationsociety/2006/

Total 180 countries

1. Korea 2. Japan 5. Hong Kong10. Taiwan15. Switzerland16. Singapore 21. USA59. Malaysia 80. Thailand 95. Philippines106. Indonesia124. Vietnam

Global ICT Outlook


2006 World e-Government Ranking• Surveyed by Institute of e-Government , Waseda

University• Areas surveyed

– Network preparedness– Required interface-functioning applications– Management optimization– Homepage– CIO– Promotion of e-Government

• 32 economies were surveyed• Top ten e-Government

– (1) USA (2) Canada – (3) Singapore (4) Japan– (5) Korea (6) Germany– (7) Taiwan (8) Australia– (9) UK (10) Finland

Global ICT Outlook


2006 World e-Government Ranking• CIO

– Introduction of CIO– HRD for CIO– Supporting body for CIO– Role and function of CIO

• Ranking– (1) USA (2) Japan– (3) Thailand (4) Australia– (5) Canada (6) Singapore– (7) Taiwan (8) Hong Kong– (9) Germany (10) Malaysia

Global ICT Outlook


CIO University : USA• CIO University

– A mix of federal government and private sector students– A curriculum based upon a set of core competencies

• CIO PartnersFederal CIO University Partners include: Carnegie Mellon University, George Mason University, George Washington University, LaSalle University, Loyola University, Syracuse University, and University of Maryland University College

• Students enroll in the CIO University partner programs and upon completing the program requirements receive the Federal CIO Certificate

Global ICT Outlook


Graduate School [CIO / IT course] : Japan

• GITS* , Waseda University is the Japan’s first graduate school to offer a genuine education/training program for CIO (Chief Information Officer) and ICT experts.

• GITS is an interdisciplinary graduate school integrating information and communication technologies, multimedia technologies, and social sciences pertaining to fields of ICT.

• http://www.obi.giti.waseda.ac.jp/CIOWEB

*GITS: Graduate School of Global Information and Telecommunication Studies, Waseda University

Global ICT Outlook


• Initiated by – Prof. Toshio Obi, Waseda University– Prof. J.P. Auffret , George Mason University– Prof. Matthias Finger, Swiss Federal Institute of Technology,

Lausanne– Prof. Pairash Thajchayapong , National Electronics and

Computer Technology Center, Bangkok

• Main purpose– To foster the learning and development of CIO – To conduct main activities including academic research and

organization of policy dialogues in the field of CIO development

Federal IAC : A Mechanism for CIO and ICT Development

Global ICT Outlook


Federal IAC’s mission statement Global ICT Outlook

• Introduce a global standard of CIO model by uniting academic resources with practical case studies to strengthen and enhance international competitiveness of the industry for the new Information Age

•Foster the development of best practices in CIO and CIO Councils with the goal of furthering good e-Government

• Facilitate the exchange of information and ideas among Academy members, professionals and individuals in academic, business and government professions who are highly concerned with issues related to CIO

• Establish academic standards based on its research on socialphenomenon relating to ICT by elucidating the gradual process of its cause and effect, social and technical relations as well as the framework between the society and ICT on this Information Age


Federal & Regional IAC Chapter

International Academy of

CIO(Federal)

Chapter in North

America

Chapter in Northeast

Asia

Chapter in Southeast

and Southwest

Asia

Chapter in Europe

Secretariat

George Mason

University

Secretariat

Waseda University

Secretariat National

Electronics and Computer

Technology Center

(NECTEC)

Secretariat

Swiss Federal

Institute of Technology

Global ICT Outlook


Founding Schedule 2005 April

– Meeting in Bangkok with Representatives from Japan, United States of America and Thailand

September– Tripartite Preparatory Meeting in Tokyo

November– Japanese and European Representatives communication

2006 January 16 : Founding Conference in Tokyo for the Japan ChapterMay 1-3: General Meeting of IAC in Washington, D.C.March 31 : Inaugural Meeting Thailand ChapterJune 26-29 : International IAC Conference on CIO in TokyoSeptember 25-27 : 2006 Global CIO Conference

Launch of U.S. Chapter of IAC

Global ICT Outlook


Thailand ICT OutlookPolicy, Infrastructure , Industry, Law and Development


Timeline for IT 2010 and the five-year National ICT Master

Plan

96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11

Ninth National Economic and Social Development

Plan 2002-2006

Tenth National Economic and Social Development

Plan 2007-2011

IT 2010 (2001-2010)

National ICT Master Plan(2002-2006)

IT 2000 (1996-2000)

Action plan for the year 2003-2004

Establishment of Ministry of ICT(October 2002)

Thailand ICT Outlook :Policy, Infrastructure , Industry, Law and Development

http://www.nitc.go.th/it2010/mp/document/ict-master-plan-draft020426.pdf


ICT Development ProgramFlagships and Infrastructures in IT 2010

Economy Society

Quantity QualityTelecommunication Infrastructure

Science and Technology, R&D, KnowledgeInformation Development, IT Literacy, IT HR

e-Industrye-Commerce e-Society

e-Educatione-Government



ICT Status of Thailand

Population of Thailand 63 million

Fixed line subscribers 11.7 per 100 inhabitants (2005)

Mobile phone subscribers 50 per 100 inhabitants(2005)

Computer Users 30.7 per 100 inhabitants (municipal)8.2 per 100 inhabitants (rural)

Internet Users 7 million people (2005)

ADSL users (broadband) 43% of all users

Internet international bandwidth: 9,405 Gbps (September 2006)

IP Network size 12,788 class C (September 2006)

Thailand ICT Outlook :

Policy, Infrastructure ,

Industry, Law and Development

Source: http://www.nectec.or.th/internet/“Internet user profile in Thailand” report, NECTEC.

http://www.nectec.or.th/internet/




Domestic IT Market by Category (1997-2004)

Average growth 18.1 %



Hardware 63,381

Data Comm. Equip.13,989

Computer Services 6,729Software

41,435

Domestic IT Market 2005

11%5%

33%

51%

Source: NECTEC & SIPA


125,534 Million Baht(3.3 billion USD)


Electrical and Electronic Industry Dominates Thailand’s Exports:

05

10152025303540US$ Billion

1997

1998

1999

2000

2001

2002

2003

2004

2005

Electrical Products Electronic Products

32.5% (USD 36 bn) Value-added approx. USD 5.55 bn or 3.1% of Thailand’s GDP

Employs more than 100,000 people

The world’s largest producers of HDDs

Strong supporting industries for electrical appliances

Compressors, motors, plastic & metal parts

Source: MOC

3327242326

211919

36

USD bn



Progress on ICT Laws

e-Transaction Law – enacted April 2002

Computer Crime Law − Presently under consideration by the Council of State

National Information Infrastructure Law− Presently awaiting approval from the cabinet

Data Protection Law− Presently awaiting approval from the cabinet

Electronic Funds Transfer Law− In the drafting process by NECTEC and Bank of Thailand,

should be ready this year

Thailand ICT Outlook :Policy, Infrastructure , Industry,

Law and Development


Examples of Levels and Type of e-Services

E-Government Services Readiness

Primary

Intermediate

Advanced

Level Information Interaction

- Web site

- Domain Name of Department

- Updated Info.

- Interactive Response

- Electronic forms

- Interactive Information/DB

- Log- in form

- On-line Transaction

- On-line Payment

Transaction

+e-Service Readiness


Thailand’s Map Thailand’s Map by Type of e-Government Services by Type of e-Government Services

InformatioInformationn

InteractionInteraction TransactioTransactionn

Basic Level Middle Level Advance Level


Highlights of current development


• GCIO Intensive Training Course jointly managed by – Office of the Civil Servant Commission (OCSC)– Ministry of Information and Communication Technology (MICT)– Ministry of Science and Technology( MOST)– Launched in Sep 1998

• a special 30-hour/2 week in compulsory training program • 19 CIO intensive training courses have been carried out• 684 CIOs have completed the courses • 280 CIOs are playing their role right now

• GCIO Forum / Workshop– regular gathering of GIO to meet for technology update and free

exchange of ideas and cooperation among the GCIO

http://see.nectec.or.th/cio/NECTEC Training Center


APECTEL : Establishment of stablishment of Government CIO Training ModelGovernment CIO Training Model and and Network for e-Government Development ProjectNetwork for e-Government Development Project

Participating Members:• Initial Participating Economies :- Indonesia and Thailand• Co-sponsoring Economies :- Japan, Philippines , Vietnam and

Malaysia• Partners :- APEC E-Government Research Center at Waseda

University , Pacific Economic Pacific Economic Cooperation CouncilObjectives:• To establish an adaptive model for APEC’s government CIO training

and development• To achieve the goal, a survey on the present situation and

requirements regarding Government CIOs HRD program of APEC member economies

• To give recommendation for sustainable networking programDeliverables:• Conceptual and Detailed design paper on APEC regional CIO training

model• GCIO Workshop and Joint research team meetingDuration: 1 Year (Jan-Dec 2005)http://see.nectec.or.th/cio-apectel/index-training.html


APECTEL:APECTEL: Development of APEC GCIO Council Model Development of APEC GCIO Council ModelParticipating Members:• Initial Participating Economies :- Indonesia and Thailand• Co-sponsoring Economies :- Japan, United Stated of America, Philippines , Vietnam and

Malaysia• Partners :- APEC E-Government Research Center at Waseda University , George Mason

UniversityObjectives:• To design an adaptive model to establish Government CIO policy bodies in the forms of

Government CIO Council as succeeded in the US and Japan or in the other similar forms• To enhance active cooperation and networking both locally and internationally among

CIOs in APEC member economiesMethodology:• To utilize the concept of a joint research work teamed up among participating member

economies• To include some active government CIOs, as well as related government authority’s

officials • To closely associate with APEC e-Government Research Center• To conduct survey and literature review of an appropriately adaptive model of GCIO policy

body for e-Government development and implementationDeliverables:• Conceptual and Detailed design paper on APEC regional GCIO Council ModelDuration: 1 Year (Jan-Dec 2006)http://see.nectec.or.th/cio-apectel/index-councils.html


IAC Thailand: Organization

• President : Prof. Dr. Pairash Thajchayapong

• Vice President Mrs. Jantima Sirisaengtaksin, Revenue Department Dr. Thaweesak Koanantakool, NECTEC Mr. Chaicharearn Atibaedya, PTT

• 67 Co-Founders• Secretariat office

Director of Secretariat Office: Mr. Jirapon Tubtimhin NECTEC Rama VI Rd. Ratchathewi Bangkok THAILAND 10400

[email protected]• URL http://www.iacthailand.org/


Inaugural Conference on International Academy of CIO , Thailand Chapter

• 1Bussakorn Room, st f loor , NECTEC Thailand Science Park, M MMMM 3 1 , 2 0 0 6 , 1 3 :0 0 – 1 6 :3 0


CIO Workshop in eGovAsia2006, • Theme “Open Source versus Open Standard” and

“Enhance Digital Opportunity with Universal Design and Assistive Technology”

• Rama Garden Hotel, Bangkok, April 27-28, 2006


http://www.iacthailand.org/


Government Information Technology Services (GITS)

• Vision : To become a leader in one stop ICT services for government with quality solution

• Mission :– To connect all government agencies with GINet on secure and high-

performance connections for efficient way of doing work.– To provide an efficient data exchange among government agencies on

a standardized and secured fashion.• Operates under the National Science and Technology Development

Agency • Founded by NECTEC in 1997 according to Cabinet Approval• Provide IT services to government agencies• Main mandate: To set up Government Information Network [GINet]

to provide network access to government agencies (dial-up, ISDN, leased-line)

• Other mandate: To set up applications and system integrations [SI]• a Certification Authority [CA] called G-CA

http://www.gits.net.th


Coverage 76 provinces

Helpdesk

Network Management System

Flexibility

Security

Monitoring

Government Information Network Government Information Network (GINet)(GINet)

Availability

Services 24 * 7 Days


Computer Clustering Promotion :CCPhttp://www.ccp.or.th

SOA Excellence Center• Office of Computer Clustering Promotion (CCP)

– Support Computer Clustering Thailand• IBM

– world class computer company• Academic Initiative Track

– Skills Enablement– Establishment of an IBM Academic Initiative– Professionals Training using CCP and IBM’s curricula and

courseware• DeveloperWorks Track

– Establishment of a SOA Community – Develop innovative SOA-based Project


ThaiCERT = Thai Computer Emergency Response Team >> An organization or a team that provides, to defined constituency, services and support for both preventing and responding the computer security incidents.

Mail bombMail bomb

Term inal

Term inal

Term inal

Term inal

InternetHackingHacking

Root compromiseRoot compromise

DDoSDDoSDiDistributed stributed DenDenial-ofial-of-Servic-Servicee


Exploring Future Collaboration


Expected Collaboration

• Joint R&D for ICT/CIOs Development• Joint Certificate / Joint Degree on ICT/CIOs• Joint ICT Pilot Project / Prototype on Open Standards

Platform• Collaboration on Project Implementation• Exchange and Sharing of Knowledge, Know-How,

Experiences,• etc.


summary

• We have developed IT2010 Policy Framework and National ICT Master Plan

• One of the seven strategies of the National ICT Master Plan focus on e-Government which includes the establishment of GCIOs

• Training and capacity building programs are needed • Government has future plan of e-Government and GCIOs must be

kept abreast with the changing technology and management trends

• The need of GCIO Institution / body for facilitating and promoting ICT/CIO Development

• Establishment of International Academy of CIO• International and Regional collaboration on R&D , Academic are

necessary factors


Thank you for your attention.

http://www.nectec.or.th/http://www.nstda.or.th/

Electronic * Computing * Telecommunication * InformationNECTEC is the founder of ThaiSarn, Software Park, Internet Thailand, SchoolNet, ThaiCERT, PTEC, TMEC, HAII and GITS.

Public Policy Approaches to CIOs and CIO Councils: Global and Thailand ICT/CIO Development

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