Public Consultation Service Redesign Proposal 2014
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Transcript of Public Consultation Service Redesign Proposal 2014
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Public Consultation
Service Redesign Proposal2014
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Introduction:
Warwickshire Fire and Rescue Service is required to save around £2.4 million pounds over a four year period, that equates to 12% of its overall funding. As part of these savings we have had to look at how we can deliver frontline services differently.
The response model improves our current emergency response standard. If implemented we will respond to serious incidents in rural areas within 10 minutes on 80% of occasions. That has reduced our current response time by half and means that if you live in a small town or village anywhere in the county you will receive the same level of response as our large urban centres. Change is always difficult, however we would reassure the public in Warwickshire that this would not impact on our priorities:
• Protect the public • Protect our firefighters • Do our very best
Rob Moyney Area Commander Operational Response
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Background & Context: Key Aims
The key aims of the proposed delivery model are to:
o Improve outcomes to the community
o Maintain high levels of Training and Operational equipment to keep our Firefighters safe
o Redesign the Service
o Save money
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Background & Context: Savings Implementation
o The Service Redesign proposal is based on a plan to achieve a target saving of £2.4m over a four year period
o This consultation focusses on the implementation required within years 1 & 2
o Further implementation detail of years 3 & 4 is dependant on review and validation at the end of years 1 & 2
Service Redesign Proposal Savings
Year Savings£000
Stage 1(Years 1 & 2)
2014/15 530
2015/16 733
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Background & Context:
WFRS contribution target of £2.4m over four years towards the WCC overall savings target
means a reduction in staff numbers
… which requires a new Delivery Model
That incorporates an amended wholetime duty system
and is supported by appropriate vehicles, equipment and managerial structures
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Background & Context: Current Fire Engines
Pumps Day Pumps Night
Wholetime (WT) Shift 8 8
Wholetime (WT) Day Crewed 2 2
Retained Duty System (RDS) 12 12
TOTALS 22 22
o Wholetime (WT) fire stations maintain fire engine availability by operating either shift crewed or day crewed systems
o Retained Duty System (RDS) fire stations facilitate fire engine availability using ‘on call’ firefighters
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Background & Context: Current Fire Stations
Pumps
Wholetime (WT)Nuneaton 2
Rugby 2Leamington Spa 2
Stratford 1 WT + 1 RDSAlcester 1
Day CrewedAtherstone 1 WT + 1 RDSColeshill 1 WT + 1 RDS
Retained (RDS)Bedworth 1Polesworth 1Kenilworth 1Southam 1
Fenny Compton 1Shipston on Stour 1
Bidford 1Henley in Arden 1
Wellesbourne 1
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The 2 year savings target will require the removal of:
o 30 Wholetime (WT) postso 5 Fire Control Room Officer posts
WT RDS (FTE)
Current Establishment 230
114
£1.3m savings, 2 year savings target 200 114
Background & Context: Operational Staff
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Activity Levels: Life Risk Incidents
Life RiskP1 & P2 Incidents
Non Life RiskP3 & P4 Incidents
Incidents in Warwickshire 2011 - 2012
Priority Level
Examples No. of Incidents
P1Highest Priority
Building fire, persons reported
Road Traffic Collision,persons trapped
1441
P2
Building fire
P3
Vehicle fire
5851P4
Small fire in the open
P5Lowest Priority
Fire believed to be already out
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Location of P1 & P2 Incidents Location of P1 & P2 Incidents
Heat Map
Activity Levels: Life Risk Incidents
Incidents in Warwickshire 2011 - 2012
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Activity Levels: Engine Availability
0
5
10
15
20
25
Appliances with full crew
Incidents occuring
Average RDS Engine Availability
compared to Incident Demand … by hour of day
Average RDS
appliance availability
Time of Day
Number of incidents
Appliances with full crew available to respond to life risk incidents Incident hourly profile
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Activity Levels: Conclusion
By analysing activity levels and incident demand we have found that:
o Retained (RDS) appliance availability is reduced during the day
o Maximum number of appliances are available when incident activity is at its lowest
o Operational staff capacity needs to be aligned with incident demand
o Single appliance locations are required to achieve better response times across the whole County
o Both Whole-time (WT) and Retained (RDS) duty systems are required to achieve a flexible response
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Proposed Response Model
The overall aim of the proposed Response Model is to:
o Provide a quicker response to life risk incidents such as building fires and road traffic collisions (RTCs) across the whole of the County
o Maintain the current response of 10 minutes to urban areas
o Significantly improve the response times within rural areas (currently 20 minutes)
o Enable the Fire and Rescue Service to achieve a target saving of £1.3m over a two year period
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Proposed Response Model: Duty Systems
Response Model – Duty Systems
WT
WT staff operating a 12 hour peak demand day shift
WT staff operating a 12 hour night shift
WT staff providing nucleus crewing at RDS locations
RDSRDS staff crewing appliances with 24 hour availability
RDS staff crewing appliances with 12 hour night time availability
WT & RDS A strategic reserve staff pool to facilitate resilience pumps when required
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o The proposed response model will be phased in over the next four years
o Fire engines in the model are distributed across single vehicle locations to achieve geographic coverage
o Following implementation of the response model, the effectiveness of response locations will be continually evaluated
Proposed Response Model
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Proposed Response Model: Response Locations
HubsNuneaton
Rugby
Coleshill
Leamington
Stratford
Response PointBedworth
Polesworth
Atherstone
Kenilworth
Southam
Fenny
Shipston
Bidford
Alcester
Henley
Wellesbourne
Proposed New Response PointsRyton on Dunsmore
Gaydon
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Proposed Response Model : Year 1, 2015, Available Fire EnginesAvailable Pumps 2015
Pumps
HubsNuneaton 2 WT (1 x 24hr, 1 x 12hr)
Rugby 3 WT (2 x 24hr, 1 x 12hr)Coleshill 1 WT (24hr) + 1 RDS
Leamington 4 WT (2 x 24hr, 2 x 12hr)Stratford 2 WT (1 x 24hr, 1 x 12hr) + 1 RDS
Response PointsBedworth 1 RDS
Polesworth 1 RDSAtherstone 1 RDSKenilworth 1 RDS
Southam 1 RDSFenny 1 RDS
Shipston 1 RDSBidford 1 RDSAlcester (pump deployed from hub)Henley 1 RDS
Wellesbourne 1 RDSRyton on Dunsmore (pump deployed from hub)
Gaydon (pump deployed from hub)
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Response Model, Year 1, 2015
Day Model, Crewing Type
Night Model, Crewing Type Vehicle Deployments
Nuneaton WT WTBedworth RDS RDS
Coleshill WT WT
RDS 12 hourPolesworth RDS RDS
AtherstoneWT Pump deployed from Nuneaton Hub
RDS 12 hour
Rugby WT WTWT
Kenilworth RDS RDS
Leamington WT WTWT
Southam RDS RDSFenny RDS RDS
Shipston RDS RDS
Stratford WT WT
RDS 12 hourBidford RDS RDS Alcester WT Pump deployed from Stratford HubHenley RDS RDS
WellesbourneWT Pump deployed from Leamington HubRDS RDS
Ryton on Dunsmore WT WT Pump deployed from Rugby HubGaydon WT WT Pump deployed from Leamington HubTotal WT 12 7Total RDS 9 12
Total Pumps 21 19
Proposed Response Model : Year 1, 2015, Dynamic Dispersal
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Proposed Response Model: 2015Year 1, Day
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Proposed Response Model: 2015Year 1, Night
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Proposed Response Model : Year 2, 2016, Overview
Because of changes in the numbers of whole-time firefighters, to achieve the required savings, year 2 sees the introduction of: o An additional RDS fire engine at Rugby
o A change at the Leamington hub from 4 to 3 whole-time fire engines
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Available Pumps 2016
Pumps
HubsNuneaton 2 WT (1 x 24hr, 1 x 12hr)
Rugby 3 WT (2 x 24hr, 1 x 12hr) + 1 RDSColeshill 1 WT (24hr) + 1 RDS
Leamington 3 WT (2 x 24hr, 1 x 12hr)Stratford 2 WT (1 x 24hr, 1 x 12hr) + 1 RDS
Response PointsBedworth 1 RDS
Polesworth 1 RDSAtherstone 1 RDSKenilworth 1 RDS
Southam 1 RDSFenny 1 RDS
Shipston 1 RDSBidford 1 RDSAlcester (pump deployed from hub)
Henley 1 RDSWellesbourne 1 RDS
Ryton on Dunsmore (pump deployed from hub)
Gaydon (pump deployed from hub)
Proposed Response Model : Year 2, 2016, Available Fire Engines
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Response Model, Year 2, 2016
Day Model, Crewing Type
Night Model, Crewing Type Vehicle Deployments
Nuneaton WT WTBedworth RDS RDS
Coleshill WT WT
RDS 12 hourPolesworth RDS RDS
AtherstoneWT Pump deployed from Nuneaton Hub
RDS 12 hour
Rugby WT WTWT
RDS 12 hourKenilworth RDS RDS Leamington WT WT
Southam RDS RDSFenny RDS RDS
Shipston RDS RDS
Stratford WT WT
RDS 12 hourBidford RDS RDS Alcester WT Pump deployed from Stratford HubHenley RDS RDS
Wellesbourne WT Pump deployed from Leamington HubRDS RDS
Ryton on Dunsmore WT WT Pump deployed from Rugby HubGaydon WT WT Pump deployed from Leamington HubTotal WT 11 7Total RDS 9 13
Total Pumps 20 20
Proposed Response Model : Year 2, 2016, Dynamic Dispersal
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Proposed Response Model: 2016Year 2, Day
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Proposed Response Model: 2016Year 2, Night
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Response Model: Resilience Arrangements
o Availability of 20 fire engines at all times will be achieved by maintaining a strategic reserve, crewed by firefighters that are recalled to duty
o Mobilising of resilience appliances will be achieved within a 30 to 90 minute time period depending on the location of responding firefighters within the County.
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Proposed Response Model : Performance
The proposed model will:
o Get a fire engine to life risk emergencies across the County within 10 minutes on 80% of occasions (which is an increase of 6% on current performance across the County)
o Get a second fire engine to life risk emergencies across the County within 15 minutes on 80% of occasions
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Response Model: Performance
The proposed Response Model is designed to achieve a quicker response to life risk incidents such as building fires and road traffic collisions (RTCs) across the whole of the County and is benchmarked against 10 minute and 15 minute performance.
Proposed Response Model Improved Performance Levels
Current Response
Stage 1 Model(Year2, 2016)
10 minute performance
P1 + P2 Incidents attended within 10 minutes 74.0% 81.8%
15 minute performance
P1 + P2 Incidents attended within 15 minutes 94.0% 97.2%
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P1 & P2 Incidents,
Building Fires & RTCs, by hour of day
Time of Day
Number of
Incidents
64.5% of P1&P2s occur
between 1000hrs
and 2200hrs
Wholetime Duty System: Demand… by hour of day
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Property Fires (P1&P2)
1000 hrs to 2200 hrs (Day)
Property Fires (P1&P2)
2200 hrs to 1000 hrs (Night)
More RED persons reported
10:00 – 22:00
WT Duty System: Demand… by hour of day
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RTCs (P1)
1000 hrs to 2200 hrs (Day)
RTCs (P1)
2200 hrs to 1000 hrs (Night)
More P1 RTC’s 10:00 – 22:00
WT Duty System: Demand… by hour of day
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WT Duty System: Conclusion
By analysing activity levels and incident demand by hour of day we have found that we can:
1. Improve our initial response standards and fire engine availability by deploying whole-time firefighters at more response locations.
2. Have more fire engines and firefighters available between the peak hours of 10am and 10pm.
3. Match peaks in demand by changing firefighters’ shifts
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Delivery Model
Vehicles and Equipment
Provide replacement fire appliances and
equipment as required to support the model
New Delivery Model: Support & Capacity Building
Operational Training
Deliver training systems to ensure well trained
operational crews
Management Structure
Introduce a management structure to support and enhance the proposed
response model
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New Delivery Model: Implementation Timeline 2015 - 2016
Year Action Savings£000
Year 12015
(2014/15)
Introduce WT duty systemAdopt proposed response modelImplement new response management structureBegin phased reduction of WT establishment by 15 posts
Validate and review performance of implemented response model
530
Year 22016
(2015/16)
Continue phased reduction of WT establishment by a further 15 postsIntroduce a RDS fire engine at RugbyReduce fire engines at the Leamington hub from 4 to 3
Validate and review performance of implemented response model
733