Prospects Work Programme-Urban and Rural Delivery

Prospects Services Ltd

• Work Programme prime contractor South West

• Large sub-contractor for Work Programme in East London and West Country (Bristol)

• Largest provider of National Careers Service (NCS)

• CIAS provider, Greater London

• Largest Ofsted Early Years Inspection Service provider

• Prospects Events• CfA Recruitment• Gabbitas• School & Academy

Improvement services,1000 schools

• Prospects Academy Trust• Family Engagement (LPPA)

800 schools, 60,000 plus families

Prospects Work Programme Principles

• Holistic approach to ‘worklessness’• Removes barriers through black box approach• Consequences and rewards• No one gets left behind-bespoke paced for individual

abilities• Deals with the issues of unemployment prior to helping

people into employment-motivation, structures, notable influencers

The Customer Journey

Customer Focus

Customers must be:• Challenged on their restrictive behaviours, attitudes, beliefs

and lifestyles • Given new direction, motivation and confidence-use of CBT• Able to reflect on progress made• Provided with bite size goals• Recognised for their achievements• Encouraged to remain motivated

The Ascent Programme

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E

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T

Unemployed Employed

Example Ascent DiagramsA

S

C

E

N

T

A

S

C

E

N

T

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S

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N

T

Initial Assessment

Following interventions

Referral to

EST

Ascent Interventions

• Reality Camps • Heroes to Inspire • Ascent Skills Enhancement Projects,

Café • Motivational Speakers• Aspiration – Consequence & Reward• Relocation, Relocation, Relocation• Ascent Sports Teams

Ascent Interventions

• Achievement Projects• Ascent Workshops• Come Dine With Me• Life Checks• Community Events, Choir,

Environment Projects • Ascent Radio• Well Being Groups

Ascent Assessment

Progress to date

• 11,363 referrals-10,738 attached• Sustaining at 93%• Circa 11,000 on Programme in South West• Circa 6,000 on Programme in London

Characteristics of both rural and urban delivery

• Unemployment black spots e.g. Plymouth, Hackney, Brixton• Areas of high deprivation• Neighbourhood and community issues• High cost of housing making relocation difficult• High competition for entry level jobs • High youth and over 50’s unemployment• Parochialism

Differences in Rural and urban delivery

• South West• Unemployment rate 6.1%• Rural sparcity and need for

dispersed services• Availability of public

transport• Seasonal employment• Lack of professional and

well paid employment• Access to jobs and training• Low wage economy

• London• Unemployment rate 9.7%• Delivery in urban areas but

access issues• High cost of travel• Clients often lack

workplace skills/qualifications

• Competition at all levels from rest of UK and internationally (Euro Crisis)

Questions

• Thank You and any questions?