Proprietary & Confidential

May 2003

Creating significant value from CALEB Technologies’ proven decision support- based solutions

AGIFORS ConferenceNew York

2CALEB Proprietary

The Essence of CALEB

RO

I

High

LowLow High

Complexity

CALEB’sCompetitive Advantage

Problem Space

Patented application of mathematic algorithms enabled by information

technology

CALEB enables optimized decision making to those problems that have significant return on investment

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Top Airlines as Customers

Industry Recognition

Top Industry Professionals

Proven Track Record

Added three new major clients

in 2002

2002Edelman Award

Won the “Nobel Prize” of Operations

Research

• Management team with proven track record

• Deep OR expertise• Deep IT skills• Deep domain knowledge

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CALEB Current Portfolio of Solutions

Planning Re-planning Operations

RecoverySuitePairingSolver Resource-Solver

• All are one of a kind or best-of-breed

• Solutions collectively save a large airline more than $100 million annually

• All in production or being installed at major airlines

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CALEB Clients

CALEB is proud to be serving some of the world’s largest and most innovative carriers

CrewSolver OpsSolver Crew ResourceSolver

CrewSolver OpsSolver (Trial Period)

CrewSolver

PairingSolver

PairingSolver

Integrated RecoverySuite (CrewSolver/OpsSolver)

New

in

2002

Integrated RecoverySuite (CrewSolver/OpsSolver)

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RecoverySuite – Business Problem Scope OpsSolver’s Scope

CrewSolver’s Scope

BusinessConsiderations

Aircraft

Crew

Passengers

Maintenance

Facilities

• Weather

• Mechanical Problems

• ATC Delays

• Facility Disruptions

• Unavailable Crew

• Security Delays

• Labor Conflicts

Operations

Minor / MajorDisruptions

RecoverySuiteRecommendations

- Delay Flights

- Cancel Flights

- Ferry Aircraft

- Use Spare Aircraft

- Swap equipment

- Swap On-Line Crew

- Deadhead/ Sit Crews

- Move-ups

- Extend-outs

- Call Out Reserve Crews - Re-accommodate paxs

- Upgrade/downgrade pax

- Spill passengers

PassengerSolver’s* Scope

* Beta Version

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Inputs

ScheduleData MCS

Passenger Data

Res / MCS

PairingDataCMS

MaintenanceDataMaint

CrewDataCMS

OperationalData

CMS/MCS

Output

ScheduleDataMCS

Pairing DataCMS

AnticipatoryExport Support

Solution Commit

Integrated Recovery Suite

Ant

icip

ator

y D

ata

Mod

el

Wor

kflo

w

Collaborative GUI

Reports

OpsSolver

CrewSolver

PassengerSolver

CALEB’s Integrated RecoverySuite

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RecoverySuite Value to an Airline

– Satisfies multiple airline-specific objectives– Reduces costs with hard and soft cost considerations using

penalties or constraints – Reduces cancellations and delay propagation – Returns airline to normal operations quicker

EconomicBenefits

– Increases on time performance and punctuality– Reduces passenger impact and considers crew quality of life– Localizes disruptions

Customer and Crew Good-will

– Generates solutions in seconds or minutes– Supports delayed decisions for weather-based disruptions

resulting in more informed decisions and better solutions– Allows for multiple solution alternatives

Solution Speed

– Provides flexible priorities including protections, targets, – Improves cross-functional (aircraft, passenger, crew,

maintenance) collaboration and considerations in solutions

Operational Effectiveness

Consistent Solutions

– Stores profiles of preferred settings tuned to management objectives– Provides consistency across experience levels

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PairingSolver Solution Approach

• Global approach based on proprietary optimization

methods and global constraints

• Intelligent pairing generation based on

proprietary look-ahead schemes

• Adaptive solution refinement

• Automated deadhead selection

• External rules engine

• Enhanced user interface

Objective to Minimize Hard and Soft Costs

Flight Schedule

Constraints:• Crew Rules

• Operational Requirements

• Crew Preferences

Input PairingSolver Output

Reports

Daily, Weekly, or Monthly Pairings

Solutions

Stated proximity to optimality

(>99%)

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PairingSolver Offers Significant Value to an Airline

SolutionSpeed

• Optimal solutions in a fraction of the time for cold starts; in most cases in minutes

• Solution adjustment in minutes for last minute changes• Significant opportunity for “what-if” analysis

• Direct: crew pay and credit• Indirect: hotel, limo, meal, deadhead

Reduction in Crew Costs

AdvancedTechnology

• Portable solution; efficient memory handling (runs on laptop)• Reports proximity of solution to global optimum• Automatic deadhead selection from unlimited pool• Daily, weekly and monthly workflow integration; can solve weekly problem without a daily solution

• Minimized number of crew connections• Reduced number of deadheads• Pairings match crew base capacities

Improved OperationalRobustness

• Desired mix of of 1 to 5 day pairings• Control on number of deadheads, crew connections, etc.• Ability to limit crew swaps per duty period

ImprovedCrew Quality

of Life

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CALEB’s Future Product Roadmap

Planning Re-planning Operations

Optimal Operations Recovery (RecoverySuite)

Optimal Crew Pairings (PairingSolver)

Optimal crew management

(Resource-Solver)

Dynamic Passenger Swaps (Replane)

Dynamic Capacity Planning (Augmented RecoverySuite)

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For more information,please visit our booth and the

Riverside Suite

Esther SchullerJulian Pachon

Kirk Nagy

www.calebtech.com