Bahir Dar University Institute Of Technology

School Of Mechanical And Industrial Engineering Industrial Engineering Program  Thesis title:- Implementation Of TQM In Manufacturing Firms Case On

Amhara Pipe Factory

Advisor: Tesema Belai (Ass.prof.) By: Wogiye Wube Zelalem Berhanu  

March 23/2012

1.Backgraund Of The ThesisCurrently the need for quality services &

quality product has become the question of survival.

Since continuous quality improvement could do to the survival and growth of an organization

the whole world use continuous improvement to stay in the ever-challenging global market.

In Ethiopia TQM was started 25 years after it was implemented in the worldwide.

To bridge the gap between TQM practices and their possible effects on overall business performance in manufacturing firms,

an investigation is to suppose effects of TQM implementation in Ethiopian manufacturing

2. Problem StatementAmhara Plastic Factory is found in south

east of Bahir DarAs any organization the management

team face challenges like not using full capacity of the machine limited share in the market not satisfying customer orders in different quantity

level the rework of product

This thesis is to outline how to implement TQM

In order to bring better coordination and paradigm shift

to the survival and growth of this organization

3.Objectives of the thesis A. General objective of the thesis

To develop a model which let the company to implement TQM effectively

B. Specific objective To indicate obstacle in implementing TQM To understand the existing quality level in the

company Quantify and express the problems in different

process controlling techniques To measure the quality maturity level of the

workers To provide new insights to a powerful approach in

implementing TQM Awareness about TQM in the organization.

 

4. MethodologiesObservation (Assessing the

problem attending physically)Interviewing machine operators,

production manager & technical supervisor (Discussion with production manager , technical department and operators

Distribute questionnaire and responses are discussed

5. Expected resultsWell organized model that helps

this firm to implement TQM effectively

6. Benefits and beneficiaries Benefits of the thesis

Proper implementation of quality management system concept and policies help to avoid poor quality of the plastic factory products,

Be competent in the local and international markets,

Enhance customer satisfaction, increase the productivities of the company, and avoid poor utilization of resources.

Increase the profitability of the company Create good company image Reduce rework

Cont…

The beneficiaries of this thesis results are:

Employee and customers will get better satisfaction.

It increases the benefit of the company and the country.

It initiates other sectors in effect the country will be in the track of continuous improvement.

It will be an input to academicians and researchers in the field, management consultants and senior personnel in service industries.

7.Work plan

8. Expected cost of the thesis

Type of costs Cost/ day or

cost/page ( birr)

Total cost (birr)

/individual

Transportation cost

( for baggage)

10.00 100

Cost for copy .35 49

Cost for print 1.00 140

Total cost /individual 11.35 289

Cont…The above table shows for one

individual since we are two Total cost = 2×289

= 578 birr

Thank you!!!