Propos igm presentation

iGourmate - Restaurant Management System

ww

w.in

fras

ys-in

tl.co

m

Infrasys International Ltd.

Infrasys International Ltd The Leading Hospitality Solution from an award-winning developer

ww

w.in

fras

ys-in

tl.co

m

Business Philosophyvalue & respect our customers as business partners

contributing our expertise, technical know-how and service to help our customers grow their business.

listen to our customers and to adapt our solutions to complement our customer needs.

generating new ideas to keep up with the expectations of our customers at all times.

our success lies in the patronage of our customers

Company Introduction

05/03/23 Infrasys International Limited All rights reserved 2

ww

w.in

fras

ys-in

tl.co

m

1994 - 1996 •Infrasys was established in 1994•The clients were mainly restaurants users

1997- 2000 •Beijing and Shanghai subsidiary offices opened•First Hotel user•Hardware support from Seiko Epson Corporation•Hong Kong Jockey Club employ Infrasys POS •Developing dealer network

•China and North America

2001 - 2006 •Singapore subsidiary office opened•Worldwide dealers network:

•20 dealers in China•20 dealers in other countries

•Already have over 300 installations in Hotels in 2007• Subsidiary of Shiji Information Technology Co., Ltd.

History

2007 - Present



ww

w.in

fras

ys-in

tl.co

m

Awards and Recognitions

2004 - Hong Kong (SAR) Government Top 20 HK Excellent Software Firms

2001 - IT Excellence Awards

2005 - Linux Business Award

HKSTP Certificate of Merit in Technological Achievement

2002 - APICTAAsia Pacific Information and Communication Technology Award

2007 - Named on “China Government Endorsed Vendors List”廣東省政府 - 認可採購目錄 2007 - Beijing Gold Penguin Award (by China Linux Association)

北京 – 金企鵝獎



ww

w.in

fras

ys-in

tl.co

m

Hong Kong

Fiji

S. America

Canada

India

S. AfricaAustralia

Taiwan

Japan

Korea

Philippine

Vietnam

Malaysia

Singapore

Indonesia

Thailand

England

Dubai

U. S.

China

How is Infrasys doing…..?


ww

w.in

fras

ys-in

tl.co

m

User Reference - Hotels

Most of the International 5-star Hotel Groups are our customers05/03/23 Infrasys International Limited All rights reserved 6


http://www.langhamhotels.com/

ww

w.in

fras

ys-in

tl.co

m

User Reference – Highlight Shangri-La Hotels & Resorts

Has endorsed Infrasys POS since 1997 Over 50 hotels employ Infrasys POS and TMS

•Island Shangri-la, Hong Kong•Kowloon Shangri-la, Hong Kong•China World Hotel, Beijing•The Kerry Centre Hotel, Beijing•Shangri-La Hotel, Beijing•Shangri-La Hotel, Changchun•Shangri-La Hotel, Changzhou•Shangri-La Hotel, Dalian•Shangri-La Hotel, Fuzhou•Shangri-La Golden Flower, Xian•Shangri-La Hotel, Hangzhou•Shangri-La Hotel, Harbin•Shangri-La Hotel, PuDong•Shangri-La Hotel, QingDao•Shangri-La Hotel, Shenzhen•Shangri-La Hotel, Wuhan•Shangri-La Hotel, Zhongshan•Shangri-La Hotel, Jarkata•Shangri-La Hotel, Singapore•Fijian Resort Shangri-La

•Traders Hotel, Penang•Traders Hotel, Kuala Lumpur•Traders Hotel, Shenyang•Traders Hotel, Manila•Traders Hotel, Chennai, India•Traders Fudu, Hotel, ChangZhou

•Shangri-La Hotel, New Delhi, India•Shangri-La Singapore•Shangri-La’s Rasa Savang Resort, Penang•Shangri-La’s Golden Sands Resort, Penang•Shangri-La's Mactan Island Resort, Cebu•Shangri-La's Far Eastern Plaza Hotel, Taipei•Putrajaya Shangri-La, Malaysia•Edsa Shangri-La, Manila•Makati Shangri-La, Manila•Shangri-La Hotel, Kuala Lumpur •Shangri-La’s Barr Al Jissah Resort & Spa, Muscat, Oman•Shangri-La Guangzhou



ww

w.in

fras

ys-in

tl.co

m

User Reference – Highlight The Hong Kong Jockey Club

Certificate of Appreciation - 1999

Contract signed in May, 1999Asian Largest Project in POS & Reservation SystemOver 170 service terminals & 140 printers implemented in 2 Racecourses and 3 Clubhouses (around 50 outlets) Gourmate EV & Table Management System (TMS)Being Awarded the Certificate of Appreciation 12 days after live running of Gourmate & 3 months after living running of TMS

Certificate of Appreciation - 2004



ww

w.in

fras

ys-in

tl.co

m

User Reference – Highlight Hong Kong Disneyland

Got the contract after 9-month evaluation : function by functionGourmate® installed in all catering outlets of Disneyland32 outlets in the 2 hotels and park implement Gourmate® POS & Table Management System (TMS) with over 80 service terminals and 70 printers and 36 Octopus devicesThe only “ONE” Non-US Disney Standard software system.Up to 100,000 transactions per day.Interface with LMS.



ww

w.in

fras

ys-in

tl.co

m


Company IntroductionCustomers in Thailand

ww

w.in

fras

ys-in

tl.co

m


Infrasys Solutions Circle

ww

w.in

fras

ys-in

tl.co

m

iGourmate Main Server

Outlet Restaurant (A)

iGourmate Stand-by Server

Royalty System

Accounting System

Inventory System

Central Data

Internet

Kitchen ( A ) Kitchen ( B )

WinVT

Outlet Restaurant (B)

Infrasys Solutions

ww

w.in

fras

ys-in

tl.co

m

iGourmate Leading, Reliable and Cost Effective POS

Solution for Restaurants

iGourmate is the most cost effective windows based POS solution which is ideal for small/ medium sized restaurants, cafes and different types of quick services restaurants. With low cost of ownership, it ensures fast return on investment and increases in operational efficiency while improving customer service and profitability.

05/03/23 13Infrasys International Limited All rights reserved

ww

w.in

fras

ys-in

tl.co

m

Features 1. PDA wireless ordering2. Restrict authority setting3. Embedded with printer redirection function to

ensure no miss of kitchen slip4. Kitchen/ bar control function

- Transfer food order to the kitchen directly5. Allow to split the guest check6. Various kind of payment methods and support

the foreign currency calculation7. User definable interface8. iGourmate office


ww

w.in

fras

ys-in

tl.co

m

Major Functions

•Thin-Client architecture for data security

•Graphical floor plan shows with real-time table status

•Switch of various operation modes

Fine Dining mode

Fast Food mode

Home Delivery mode

•Support multi-languages


ww

w.in

fras

ys-in

tl.co

m

Switch of Various Operation Modes

Home Delivery

3 Different Operation Modes:

Fast Food

Fine Dining


ww

w.in

fras

ys-in

tl.co

m

Multi-Language Capability

It supports multiple languages in guest check and kitchen slips

English is set as the primary language while 2 languages can be added.

Multi-Language System


ww

w.in

fras

ys-in

tl.co

m

Guest Check

Guest check in multi languages

Support 3 Support 3 languages and can languages and can change freelychange freely


Multi-Language System

ww

w.in

fras

ys-in

tl.co

m

Graphical Floor Plan

Paid the check already, but the table is not ready

Reserved Non-occupied

Support multi-levelfloor plan

Using different colors to indicate the table status– Non-occupied, Occupied, Paying check, Cleaning up


ww

w.in

fras

ys-in

tl.co

m

Table Attribute

Provide editable function to set the table size and move-around freely.


ww

w.in

fras

ys-in

tl.co

m

Enhanced Image

Place all the dish images on the ordering screen


ww

w.in

fras

ys-in

tl.co

m

Advanced menuFunction key

Item function

Status

Customized User MenuEditable ordering screen and function key


ww

w.in

fras

ys-in

tl.co

m

Menu enquiry

To show all the delivered and not yet delivered list

- Choose “delete all”- Add “cancel”

Customized User Menu


ww

w.in

fras

ys-in

tl.co

m

Modifier on Kitchen Slip

Kitchen slips

Table 8 1/710/5/2004

Time: 11:06 Surasak

1 Sautéed Beef Noodles 60.0 * No Garlic * No Salt

โต๊ะ 25 1/510/5/2004 ลกูค้า 2Time: 11:06 อานนท์1 ทีโบนเสต็ก 380.0 * Medium Well * ไมใ่สเ่หด็ * แยกน้ำ�าเกรวี่

T 10 1/110/5/2004 味部Time: 11:06 李小二1 雙拼瀨 35.0 * 半肥瘦叉燒 * 燒鵝左脾

No miss of customer special requests

Print out the menu and customer special requests


ww

w.in

fras

ys-in

tl.co

mEmbedded with printer redirection

function

Kitchen printer(out of order)

Printer(out of order)

Bar printer(normal)

Dim sum printer(out of order)

*************************Redirect from Kitchen Printer************************* Infrasys Restauran

Table: 501/07/99 guest 217:00:08 Mary Lee1 Tomato Salad


ww

w.in

fras

ys-in

tl.co

m

Kitchen Monitor Function Transfer food order to the kitchen directly

Special requests or editing will be shown

Change from table no. 36 to 28

Reminder alert

Priority list and serial number

Past records will be shown


ww

w.in

fras

ys-in

tl.co

m

Benefits　　 Increase Profits

With low cost of ownership, it ensures fast return on investment.

Reduce human errors Increase productivity Stability and reliability Improve customer service

Easy and flexible to operate

Increase customer satisfaction


ww

w.in

fras

ys-in

tl.co

m

Increase Productivity All the waiter/waitress just simply

chooses each item with the touch of their finger/ a stylus pen.

Reduce the ordering time, waiter can concentrate on providing good quality service to customers.


ww

w.in

fras

ys-in

tl.co

m

Stability and Reliability

Thin-Client architecture for data security

• System security

• Split out the work evenly

• Low cost to upgrade the system

It is built under the thin client architecture


ww

w.in

fras

ys-in

tl.co

m

Improve customer service

Easy and Flexible to Operate MS-PDA enables real time restaurant order

entry at the glance of your customers. Print out the guest check or discounts Set menu button freely Support PLU input method Reminder function Help the customer to check the order

instantly


ww

w.in

fras

ys-in

tl.co

m

Optional Modules

iGourmate Optional Modules:

MS-PDA :

• Wireless PDA system

Management tools :• iGourmate Office


ww

w.in

fras

ys-in

tl.co

m

Optional module – MS - PDA

Multi-Languages


ww

w.in

fras

ys-in

tl.co

m

Optional Module – MS - PDA

Multi Input SystemPLU systemPLU system Category systemCategory system

HandwritingHandwriting


ww

w.in

fras

ys-in

tl.co

m

Optional Module – MS - PDA

Zoom In and Out Function

Items on the order list can be zoomed in or out for easy review


ww

w.in

fras

ys-in

tl.co

m

Other Optional Modules Interface

iGourmate can interface with the following solutions:• Table Management System• WorldBonus


ww

w.in

fras

ys-in

tl.co

m

General Table Management System (Reservation)

Walk-in Guest Registration

Reservation List at a GlanceBill is settling

Occupied by 1 person Occupied by 2 persons

Occupied by more than 2 persons

Current Meal PeriodNo. of Guests Reserved

No. of Guests Arrived

Block Tablefrom Reservation


Optional Module – TMS (Reservation)

ww

w.in

fras

ys-in

tl.co

m

General

• New Ideas on iGourmate Integrations (to be developed) Integrate Phone SMS solution

View Report – Daily Sales (Report Code 01)

Lobby LoungeLunch: 83,000Dinner:76,000Total:159,000

GMS Modem

SMS Message Handling

3705/03/23 Infrasys International Limited All rights reserved

Optional Module – SMS Message

ww

w.in

fras

ys-in

tl.co

m

General SMS Message Handling

Provide Instant Report to Management Provide Instant Alert to Manager / Management

high sales amount table, large amount void operation

Provide Marketing and Promotion Channel Provide Interactive Platform to customer such as Customer

SurveyCollect Customer commentCollect Customer information

• New Ideas on iGourmate Integrations (to be developed) Integrate Phone SMS solution


Optional Module – SMS Message

ww

w.in

fras

ys-in

tl.co

m

Optional Module – Infrasys Office

Office Branches Management: To help operator to increase in operational

efficiency. To manage your outlets…………..if you choose

Web report


ww

w.in

fras

ys-in

tl.co

m

Infrasys Office -Infrasys Office -Generate custom reports

with Crystal ReporterThird party application

software interfacesData-mining capabilitiesMaintain menu updates

at headquartersUser-friendly

Interfaces

Optional Module – Infrasys Office

ww

w.in

fras

ys-in

tl.co

m

Infrasys Office Architecture

iGo u rmate PO S(Sh o p A)

iGo u rmate POS(Sh op B)

iG o u rmate PO S(Sh op C)

iGourmatePOS A gent

iG ourmatePOS A gent

iG ourmatePO S A gent

iGo u rmate O fficeClien t (User A)

iGo u rmate OfficeClien t (User B)

O DBC

iGou rmate Office Server- Sales T ransactio n Data Co nso lid atio n

- Cen tra l Data An alysis- M en u Pack Up d ates at HQ- M ain ta in Cen tra l Datase

Telep h on e line / WAN

L AN


ww

w.in

fras

ys-in

tl.co

m

Transaction Reports

Integrate all outlets sales report

Sales reportDetailed sales reportFinancial report

Access iGourmate system via LAN and internet to manage their outlets

View sales reportEdit menu


ww

w.in

fras

ys-in

tl.co

m

Transaction Reports

Different report formats

Transaction Report


Thank you

ww

w.in

fras

ys-in

tl.co

m

Infrasys International Ltd The Leading Hospitality Solution from an award-winning developer

Propos igm presentation

Technology

Transcript of Propos igm presentation