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Transcript of Promotion Management Project1 (1)
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PROJECT REPORT ONPROMOTION MANAGEMENTACE INSTITUTE OF MANGEMENT
Submitted By: Submitted To:
Satish Tulachan Deependra Tandon
Sudeep Mani Nepal Subu Shrestha
MBAE Term V'B 30th
Mar 2012
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Acknowledgement
We would like to express my sincere gratitude to all those who have helped us in the
preparation of this report and have been a source of inspiration for us to complete this work
and have assisted us in our study from their different fields of life.
We are thankful and also like to express our appreciation to Ace Institute of management and
Mr. Deependra Tandon and Mr. Subu Shrestha for the opportunity to present this project
report and gain practical knowledge about the Promotion Management.
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Table of Contents
Chapter One : Introduction ........................................................................................................................... 1
Introduction to Promotion Management ................................................................................................. 1
Introduction to the Brand ......................................................................................................................... 3
Chapter Two: Market Segmentation ............................................................................................................ 7
Target Market Profile ................................................................................................................................ 7
Market Segmentation ............................................................................................................................... 8
Chapter Three : Marketing Mix ..................................................................................................................... 9
Chapter Four : Creative Strategies .............................................................................................................. 11
Chapter Five : Media strategy, Media Planning and Budgeting ................................................................. 13
Media Strategy ........................................................................................................................................ 13
Media Planning ....................................................................................................................................... 14
Chapter Six : Creative Executions ............................................................................................................... 15
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Chapter One : Introduction
Introduction to Promotion Management
Promotion or Marketing Communication is the communication undertaken by a brand to
persuade/inform potential buyers to accept ideas, concepts or things. A business total
marketing communications program is called the promotional mix and consists of a blend of:
Advertising
Direct marketing
Personal selling
Sales promotion
Public relations tools
Promotion has several possible objectives and many pieces of marketing promotion aim to
achieve several of the following objectives at the same time:
Inform
Management may need to make their audience aware that their product exists, and to explainexactly what it does. This is a particularly important objective for new products.
Persuade
It is an important stage in creating favorable attitudes towards the business and its brands.
Through persuasive promotion, management will seek to persuade customers and the trade
that their brand has benefits that are superior to competitors.
Image creation
Sometimes, promoting a brand image is the only way to create differentiation in the mind of
the consumer.
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Reassurance
Much promotion (particularly advertising) is about reassuring customers that they have made
the right choice and encouraging them to stay loyal to a brand.
There are a large and growing number of promotional methods that businesses can use. The
main instruments - advertising, direct response mailing, sales promotion, public relations and
direct selling, are often mixed together as part of the promotional mix. Each has different
strengths.
What is important is that the promotional mix is carefully planned and the results monitored to
ensure that the total promotional cost is controlled.
Advertising is a form of communication intended to persuade an audience to purchase or take
some action upon products, ideals, or services. It includes the name of a product or service and
how that product or service could benefit the consumer, to persuade a target market to purchase
or to consume that particular brand. These brands are usually paid for or identified through
sponsors and viewed via various media. Modern advertising developed with the rise of mass
production in the late 19th and early 20th centuries. Mass media can be defined as any media
meant to reach a mass amount of people. Several types of mass media are television, internet,
radio, news programs, and published pictures and articles.
Commercial advertisers often seek to generate increased consumption of their products or
services through branding, which involves the repetition of an image or product name in an effort
to associate related qualities with the brand in the minds of consumers. Different types of media
can be used to deliver these messages, including traditional media such as newspapers,
magazines, television, radio, outdoor or direct mail; or new media such as websites and text
messages. Advertising may be placed by an advertising agency on behalf of a company or other
organization.
Non-commercial advertisers that spend money to advertise items other than a consumer product
or service include political parties, interest groups, religious organizations and governmental
agencies. Nonprofit organizations may rely on free modes of persuasion, such as a public service
announcement.
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As a consumer, you are exposed to hundreds and maybe even thousands of commercial
messages every day. They may appear in the form of billboards, or in the form of newspaper
ads, TV commercials, coupons, sales letters, publicity, event sponsorships, telemarketing calls,
or even e-mails. These are just a few of the many communication tools that companies and
organizations use to initiate and maintain contact with the customers, clients, and prospects.
You may simply refer to them all as advertising. But, in fact, the correct term for these various
tools is marketing communications. And Advertising is just one type of marketing
communications.
Introduction to the Brand
Ace Institute of Management is a contemporary, open-minded, conscientious learning center
where students at different levels prepare to meet the challenges and opportunities of the 21st
century. In 12 year history, since inception in 1999, it established themselves as a leading
institution that is living its vision of enhancing the capacity of individuals and institutions in
Nepal to contribute to the nation's development.
In graduate school, it broke new ground by launching the first Executive MBA program in Nepal
in 1999, the year of its establishment itself. Its MBA program has acquired a distinguished
reputation of being the most rigorous and fulfilling experience. In the undergraduate school, itsBBA program is now considered one of the best in the country and its BBA graduates have not
only proven to excel extraordinarily in higher academic paths they choose but are also widely
sought after in the employment market. Similarly, The Ace Higher Secondary School is well-
known for its individual centered learning approach. The Centre for Institution and People
Development (CIPD), the consulting division of Ace Institute of Management, is another step
forward in the institute's efforts of enhancing the capacity of individuals and institutions in
Nepal. The launch of Ace A-Level and BBA-Banking and Insurance programs in 2008 is anadditional milestone in its continuous endeavor to serve and facilitate learning.
They have completed more than a decade of creating change leaders and showing the way to a
new nation. These twelve years have been extremely rewarding and it continues to live its
vision and commitment to value based management education which has strong relevance to
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real life. They are deeply committed to promoting a learning environment where individuals
rediscover themselves and learn to be thoughtful and responsible managers, leaders and
entrepreneurs. We will continue to provide our students with opportunities to explore and
develop their potential so that they can make their mark in whatever they do.
Vision
Enhance the capacity of individuals and institutions in Nepal to contribute to thenation's development.
Mission
Promote a learning environment where individuals rediscover themselves and learn tobe thoughtful and responsible managers, leaders, and entrepreneurs.
Promote entrepreneurship and professionalism by assisting entrepreneurs andinstitutions in acquiring and managing resources effectively.
Philosophy
We believe that one can never learn enough and learning is a life-long process. We believe that knowledge is much more beneficial when accompanied by wisdom and
humility.
We believe that each one of us learns differently and that no particular approach issuperior to another.
We believe that every individual is capable of contributing towards a positive socialsynergy.
We believe that we achieve and accomplish more when we compete with self andcooperate with others.
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Values
Honesty in work Sincerity in relationships Respect for self and others Responsibility for one's actions Learning from mistakes Care for resources Adherence to regulations Questioning spirit
The products of AIM can be categorized into different groups such as:
MBA MBAe Executive MBA BBA BBA-Banking and Insurance Ace Higher Secondary School Ace A-Level
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The Scope of the Study
The scope of the project is to create a promotional plan and creative work for AIM. The project
also includes the following objectives:
Competitive scenario Target audience Promotion objective
Positioning strategy
Media selection and media strategy
Competitive Scenario
Some of the major competitors of AIM are:
Apex College KUSOM SAIM
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Chapter Two: Market Segmentation
Target Market Profile
Generally, the AIM products are targeted towards students who are interested in management
related degrees right from 10+2 till MBA. The important thing that one should consider is the
quality of the education and related facilities which are the important factors to every students
and parents before they chose the learning institute. The target market for various products is as
follows:
MBA- Those students who have completed their undergraduate degree in any discipline with
minimum 2nddivision.
MBAe- Those students who have completed their undergraduate degree in any discipline with
minimum 2nd
division.
Executive MBA- Those students who have completed their undergraduate degree in any discipline with
minimum 2nd
division and minimum of 4 years of work experience.
BBA- Those students who have completed their 10+2 in any discipline with minimum 2 nd
division.
BBA-Banking and Insurance- Those students who have completed their 10+2 in any discipline with minimum 2nd
division.
Ace Higher Secondary School- Those students who have completed their SLC with minimum 2nddivision.
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Ace A-Level- Those students who have completed their SLC with minimum 2nddivision.
Income and affordability of a consumer is not a major issue as most of the competitors are
charging at same price range as well. The other factors that could affect consumer decisions are
perception, attitudes, personality and the knowledge that the brand.
Market Segmentation
Marketing and advertising people constantly scan the marketplace to see what various consumer
groups need and want and how they might be better satisfied. So market segmentation is
developing products and marketing mixes to meet the needs and wants of particular market
segments.
Age
There is vast number of students in Nepal who starts their higher secondary studies at the age of
16 and ends their masters degree at the age of 40.
Gender
Both male and female students of Nepal are well aware of importance of quality education.
Income
The customer can be segmented into higher earning families, middle earning families and low
earning families according to the income level.
Positioning Statement
The positioning statement for AIM has been We Provide Quality Management Education.
Since the ads will be targeting on building the brand equity, it won't be focusing on a specific
program.
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Chapter Three : Marketing Mix
The marketing mix of AIM is comprised of four major elements namely product, price, place
and promotion. The description of each of the marketing mix elements is provided as under:
Product:
The products offered by AIM are basically the packages of different levels of education. The
various packages are listed below.
EMBA Program MBAe Program MBA Program BBA Program BBA-BI Program A-Level Program AHS Program
EMBA is focused for experienced working professionals desiring to acquire MBA degree without
compromising the job offered in evening shift.
MBAe Program is focused for young working professionals who want to study and develop the
career simultaneously and is offered in evening shift.
MBA Program is targeted for the fresh Bachelor graduates which is a full time course.
BBA and BBA-BI Programs are graduate programs for the students completing Inter level
education.
A-Level and AHS Programs are the Inter level programs for the students completing SLC or
equivalent level of education.
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Price:
The various packages are delivered at different rates depending upon the level, duration of the
course and other factors. The price is definitely not cheap compared in the industry, there are
other colleges providing similar packages at lower price, but then the price also stands for the
quality. And hence price might not be appropriate factor to position the products.
Place:
All the programs are delivered at AIM premises at Sinamangal or New Baneshwor.
Promotions:
Promotions will be done through print advertisements. Newspapers and magazines would be
used for the purpose. The advertisements will be done in two different ways. First includes the
information regarding the admissions of the individual programs which would be released
during the admission periods of the particular program. The other will be issued all over the
year at specific period of time in order to develop the strong brand of AIM which will not be
targeted for any specific programs. The report is focused on the latter one, concentrating for
the development of strong brand equity.
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Chapter Four : Creative Strategies
Creativity is to create means to originate, to conceive a thing or idea that did not exist before.
Typically, though, creativity involves combining two or more previously unconnected objects or
ideas into something new.
The Role of Creativity
Advertisers often select an agency specifically for its creative style and its reputation for coming up
with original concepts. While creativity is important to advertisings basic mission of informing,
persuading, and reminding, it is vital to achieving the boom factor.
Creativity Helps advertising inform Creativity Helps advertising persuade Creativity helps advertising remind Creativity puts the Boom in advertising
A creative strategy will not only define the important strategic choices for developing a
marketing message for product but will also explain how the company wants consumers to
think about it. Acknowledging the relative importance of a creative strategy, the creative
strategy for AIM, will include the following components:
Overall objective:The main objective of the promotion plan for AIM is to create an image on the mind
of the customers; develop a strong brand perception regarding Ace provides best
management education so that the ad campaign during the admission season would
be more effective than that of competitors.
Target audience:The target audiences are basically the students at different levels and the working
professionals but also are the parents of such students and the people whose
children will be studying higher education in few years.
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Promise:The main promise of the AIM is delivery of quality management education and all
the ads promise the same.
Support:The ads will be promising quality management education and the college itself;
owners, faculty, staffs are dedicated to deliver the promise.
Executional guidelines:All the ads for AIM would consists of a logo of Ace, contact address, programs
offered, headline "learn to managebetter" and a sub headline depending the
image used in the ads
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Chapter Five : Media strategy, Media Planning and Budgeting
Media Strategy
In order to reach the target audience effectively with the help of various communications
media, the media strategy of AIM will encompass the 5 Ms of media mix which are discussed
below.
Market:The market for AIM would be students at different levels and also the working
professional desiring to study.
Money:The total amount allocated for the advertisements is Rs.1500000 for the year to
publish ads on newspaper and magazines.
Media:AIM will be promoted basically through Print advertisements print ads in
newspapers and very few magazine ads. Since the advertisements will be done
for the purpose of corporate branding other electronic media will not be used.
Methodology:The tactics for the ad will be continuous scheduling. The ads will be presented
throughout the year. The ads will be published in newspaper every month in
order to not allow people to forget about AIM.
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Media Planning
The media planning for programs includes two main elements namely audience objectives and
message distribution objectives. Each of the objectives is highlighted as follows:
Audience objectives:
The Audience of the advertisements are the students at different levels, their parents and
working professionals who desire to study.
Message Distribution objectives:
The ads will be published in newspapers and magazines throughout the year among which
minimum of 24 ads will be published in the newspaper and 12 ads will be published in the
magazines.
Budgeting for publishing AIM ads
The budgeting for the product regarding the various promotion communication options used is
shown in a table as follows:
Magazines:
The selection of magazine would depend upon the season and no. of magazines sold, its
reach, target audience and Rs. 600000 has been allocated for a year for various brand
development for around 12 ads at various time of the year.
Newspapers:
Himalayan Times 3*15*750*24 = Rs. 810000
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Chapter Six : Creative Executions
For creative executions 3 ads have been developed. All three sends the same message,
difference is just the scenario. The message is short and clear "We provide Management
education, better than any other college". Since the ads are targeted audiences are literate, the
headline should be able to deliver the message.
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