Project Steering Committee for National Career ServiceProject briefing to PMC (Project Management Consultants)

20-May-2014

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Agenda•Recap of NCS – MMP•NCSP System Framework•Project Timelines•PMU activities

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Challenges in Employment Services

• Employers/institutions /Establishments• Job seekers• Employment Exchange (EEx) Officers• Training Institutions

Information asymmetry

• Manual search and job-matching• Manual compilation of returns and market reports

Low level of IT usage

• Dissatisfied job-seekers• Dissatisfied employers

Long gestation period for placements

• Capacity building of National Employment Service personnel• Inadequate infrastructure and resources• Complicated and cumbersome processes• Physical travel to employment exchanges• Jurisdictional issues on vacancies and skills availability

Other Challenges

Low registration & placements

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Mis

sion

Vis

ion

Obj

ectiv

es

National Career Service – An MMP

InitiativeTo increase placement of the job seekers registered with Employment Exchanges

To provide a national platform for interface between stakeholders for responsive, transparent and efficient employment services in order to meet skill needs of a dynamic economy

▪ Easy accessibility of services of employment exchanges for all the stakeholders ▪ Provide assessment of capabilities and relevant vocational guidance services to job seekers in improving their employability▪ Provide accurate and quality Employment Market Information for planning and decision making in a timely manner▪ Collection and dissemination of information on employment and training to job seekers and employers in organized and unorganized sector

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Recommendations of Working Group• Using IT to provide a Single Window information with search facility

on the following services for youth▫ Apprenticeship▫ Skill development courses▫ Vocational training programs▫ Career counselling and guidance

• Verification of documents at EEs, ITIs etc.

• Notification of Vacancies and providing relevant search facilities for Job-seekers and Employers

• Revision of NCO Codes

• Multiple delivery channels – e-PRI, CSCs, e-Kiosks

• On-demand MIS reports - e-filing of reports and returns

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Looping in States• Proposals of States to be examined and processed by

an Empowered Committee for:▫ IT Requirements▫ IEC and advocacy campaigns

• Identify additional service delivery points for EE activities

• Change Management and Capacity building of stakeholders

• States having IT systems in place▫ Pipes and bridges to be made for linking with national

portal and sharing database• States not having IT systems in place

▫ Identify requirement of IT infrastructure availability in employment exchanges – assessment based

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Private Sector Involvement• Garnering support of Industry and Manufacturing

Associations, Chambers of Commerce▫Registration of establishments▫Notification of vacancies▫Requirement of skilled manpower

• Placement Agencies▫Sharing of databases through collaboration

• Collaboration and agreements for enhancing registration of job-seekers, establishments and notifying vacancies

• Legislative arrangements

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System Framework of NCS

A: B:

C: Other Inputs to NCS

D:

E:

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A: Portal Users• Job seekers (Fresh and Experienced)

▫ Standardized profile creation and updation ▫ Job search and matching services▫ Employment Market Information

• Employers▫ Simplified vacancy notification process▫ Indexed candidate database with verified credentials

• Recruiting Agencies (Public and Private)▫ Sharing of databases through collaboration

• Students seeking Career Guidance▫ Single Window for career counselling and guidance▫ Defined career paths (skilling and placement)

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B: Institutional Linkages • State Governments

▫ IEC and advocacy campaigns – job fairs▫ additional service delivery points▫ Linking existing states portals (if any) to NCS▫ Data digitization

• Examination Bodies (CBSE, State boards, Universities etc.)▫ Candidate credential verification from databases▫ Periodic Push and Pull mechanism

• Manufacturing & Industry Associations▫ Increased notification of vacancies▫ Skilled manpower requirement▫ Standardisation and codification – NCO codes▫ Train the trainer for EE staff

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C: Other inputs to NCS•Industry

▫Vacancies, Apprenticeship, On-the-job Training

•Institutions ▫On-the-job Training, Interns, Young Professionals

•Agencies related to Skill Development▫LMIS▫NSQF▫NSR▫Aadhar UID

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D: Delivery Channels•Tie up with various delivery platforms like

▫e-PRI, CSCs, e-Kiosks

•Multi-lingual call center based services

•Value Added Services ▫mobile apps, tablet friendly interface▫USSD based services

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E: Outcomes• Satisfied job seekers

▫Information symmetry, more vacancies▫Low turnaround time

• Satisfied Employers▫Large verified, filtered candidate database

• Students - Right Career Choice▫Using CGC services and industry trends

• MIS Reports▫e-filing of reports and returns▫Downloadable in multiple formats

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Additional Considerations•Registration Process

▫Candidates▫Employers▫Placement agencies▫Privacy issues

•Placement Process and Protocols▫Search filters – for both employers and

candidates▫Job-profile matching criteria

•Regular Security Audits

# Line Activity Start Date Target Date Current Status / Remarks

Pre Portal Launch1 Approval of EFC Proposal December, 2013 Approved

2 Rationalization of Reporting Forms and Processes January, 2014 Completed

3 Release of RFP for PMU 4-Mar-2014 Released

4 National Workshop on Career Services 11-Mar-2014 Completed

5 Selection of Consultancy Agency for Project Management support (PMU) 11-Apr-2014 15-May-2014 Selection completed:

IFD’s concurrence awaited

6 Kick-start meeting with PMU 20-May-2014 Scheduled

7 Inception Report of PMU 16-May-2014 15-Jun-2014

8 Release of Guidelines for States 1-Jul-2014

9 Interaction with stakeholders for shaping the contours of NCSP 1-Dec-2013 15-Jul-2014 On-going process

10 Selection of System Integrator 1-Jul-2014 31-Aug-2014

11 Setting up of delivery channels 30-May-2014 30-Sep-2014

12 IT Infrastructure set up for portal 15-Jun-2014 31-Aug-2014 Involves server procurement and installation

13 Assistance to States for upgradation 1-Aug-2014 30-Oct-2014

14 Design, Development and Launch of National Career Service Portal (NCSP) – Beta version 1-Sep-2014 30-Nov-2014 31-Oct-2014?

15 User Acceptance Testing of NCSP 1-Dec-2014 10-Dec-2014 15-Nov-2014?

16 Advocacy & Awareness content finalization and release of media campaign 1-Sep-2014 1-Dec-2014

Timeline

# Line Activity Start Date Target Date Current Status / RemarksDuring Portal launch

17 Launch of National Career Service Portal (NCSP) – Phase 1 30-Nov-2014 16-Dec-2014 30-Nov-2014

18 Helpdesk through toll-free number 1-Nov-2014 16-Dec-2014 To be bundled with SIPost Portal launch19 Capacity Building – Phase 1 1-Oct-2014 17-Dec-2014

20 Monitoring, Evaluation and Portal Analytics 31-Aug-2014 Ongoing Protocol will be finalized by 1st July, 2014

21 Value added services 1-Oct-2014 28-Feb-2015 31-Dec-2014

Timeline …contd.

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Next Steps1. Finalizing process re-engineering for registration,

access to information, search and matching algorithm

2. Putting in place Project Management Consultancy Team

3. Putting in place Project Implementation Team 4. Standardization of required fields to enable smooth

flow of information5. Putting in place required hardware and completing

development of IT application 6. Starting call centre based services 7. Tie up with few public and private portals/systems

including those related to skill development, professional education, internship, part-time jobs etc.

8. Tie up with various delivery platforms like CSCs etc. 9. Commissioning Disaster Recovery systems 10.Stabilizing operations and carrying out required IEC

activity

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PMUs To-do List• Initiate groundwork for SI RFP – model template of DeITY• NCS Solution Architecture –

▫ H/W sizing▫ Virtualization, Cloud services

• Framework for revision of NCO codes• Digitization strategy on Career Counselling – inputs from

CIRTES• Identification of DC/DR plan• Using standards and meta-standards for MMPs including

localization

Timeline: 1-1.5 months

• Weekly Review Meetings – progress, corrective actions

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Experience sharing areas• Best Practices in public employment services

▫ Career and vocational guidance▫ Counselling services▫ Skills aptitude testing▫ Vacancy notification

• Garnering participation from private sector• Capacity Building• Technology solutions

▫ Expanding reach & services▫ Matching algorithms

• Standardisation and codification• Integration with help desks• Affirmative action in dealing with disadvantaged

sections

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Inputs provided by PSC members for NCS

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Inputs for NCS …1• E-Certificates of NCVT and SDI schemes to be

plugged in to NCS• NCS design to be modular, scalable and

implemented phase-wise: to be incorporated in RFP

• A credit rating/feedback system to be incorporated in NCS using analytics:▫for Employers and Training Providers

• Candidate profile data to flow in from institutes• NCS to conform to guidelines issued by ISSA

(International Social Security Association)• PMC to look at the rules of EE (CNV) act that need

modification for implementation for NCS

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Inputs for NCS …2• CIRTES to lead capacity building initiatives under NCS

▫ Build a cadre of qualified career counselors▫ diploma course with help from NCERT

• State government initiatives to be analyzed for Best Practices

• NCS to leverage NSDG (National Service Delivery Gateway) and other IT initiatives of GoI, including localization

• PMC to hold 3-5 day joint sessions to develop the architectural framework of NCS

• NCS to have online interview and guidance capabilities • NCS to have other self help tools like

▫ Information on training centers▫ Career paths available▫ Online assessments and aptitude testing▫ E-learnings, webinars etc.

Thank you

More suggestions can be sent through Email: ddg-dget@nic.in