Project Report on PERT CPM

A PROJECT REPORT ON PROJECT

MANAGEMENT SYSTEM

Submitted in partial fulfilment of the requirement of the

Post Graduate Programme in Management

Submitted by,

PAVEL ISLAM (PA8025)

Under the Guidance of

PROF. JANAK V SHEALAT

RAMAIAH INSTITUTE OF MANAGEMENT STUDIES

193, NEW BEL ROAD,

M. S. RAMAIAH NAGAR,

BANGALORE – 560054

2008-2010

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Certificate

This is to certify that the Project Report at

CM ENVIROSYSTEMS

Submitted in partial fulfilment of the requirements

for the award of the degree of

POST GRADUATE PROGRAMME IN MANAGEMENT

TO

RAMAIAH INSTITUTE OF MANAGEMANT STUDIES

is a record of bonafide Training carried out by

PAVEL ISLAM (PA8025)

Under my supervision and guidance and that no part of this report

has been submitted for the award of any other

degree/diploma/fellowship or similar titles or prizes.

FACULTY GUIDE

Signature:

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Name: Prof. JANAK V. SHEALAT

STUDENT’S DECLARATION

I hereby declare that the Project Report conducted at

CM ENVIROSYSTEMS

Under the guidance of

PROF. JANAK V SHEALAT

Submitted in partial fulfilment of the requirements

for the degree of

POST GRADUATE PROGRAMME IN MANAGEMENT

TO

RAMAIAH INSTITUTE OF MANAGEMENT STUDIES

is my original work and the same has not been submitted

for the award of any other Degree/diploma/fellowship

or other similar titles or prizes.

Place:Bangalore PAVEL ISLAM

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Date:20.07.2009 Reg. No.:PA8025

ACKNOWLEDGEMENT

My first and foremost thanks to God who enabled successful

completion of my project. I wish to express my sincere thanks to our beloved

Dr. M. R. Pattabhiram, Director of Ramaiah Institute of Management

Studies, who provided me this opportunity to do the work.

My deep sense of gratitude and profound thanks to Dr. Y. Rajaram, Dean

Ramaiah Institute of Management Studies for importing his wise knowledge

and excellent guidance in enabling me to complete this project successfully.

I am also very thankful to my faculty & project guide Prof. JANAK

V.SHEALAT for his guidance and encouragement throughout the project and

also for offering me suggestions without which the completion of this project

would be practically impossible.

I would also like to express my sincere thanks to Mr. J.CRASTA CEO of CM

ENVIROSYSTEM Bangalore, for extending his cooperation, in spite of his

busy schedule. I offer sincere gratitude to him for giving all possible

information’s & left no stones unturned in making me understand the

various aspects regarding management.

I finally express my special gratitude and thanks to my family members and

friends for their help and constant support and encouragement.

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CONTENTS PAGE

STUDY OF THE INDUSTRY

1.1 Historical background

1.2 Current scenario

1.3 Industry analysis (porter’s 5 forces model)

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9-13

COMPANY STUDY

2.1 Company profile (History, Ownership pattern, Vision, Mission, & Objectives.)

2.2 Organizational structure & its analysis

2.3 Study of the functional department

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29-49

50-62

SWOT ANALYSIS 63-64

LEARNING EXPERIENCE 65

FINDINGS & RECOMMENDATIONS 66-67

PROBLEM STATEMENT 68-71

BIBILIOGRAPHY & WEBLIOGRAPHY 72

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Objective of the study

To know the organization at glance.

To understand the function of various departments, various processes involve in the organization.

To know about their various products what they are manufacturing.

Analyze competitors with the help of Porter’s 5-force model.

Internal & External analysis of the company with the help SWOT model.

To implement Project Management system to find delivery schedule timing and also finds out the critical path.

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STUDY OF THE INDUSTRYHISTORICAL BACKGROUND: -

ENVIROMENTAL CLIMATIC TEST CHAMBER:

Environmental Test Chambers are pieces of equipment that perform scientific testing of a product under a variety of stresses and environmental conditions. These devices are able to simulate environments with extreme temperatures, humidity levels, altitude, radiation, wind, bacteria, dust and chemical exposure. Manufacturers from a variety of industries perform environmental testing including those in the automotive, aerospace, and electronic and telecommunications industries.

Environmental testing is performed for a variety of reasons. From reducing product development time to reducing warranty costs, environmental testing is critical. For many manufacturers there is a concern about legal liability should user injury occur. Environmental testing allows the manufacturer to encounter and repair any potential issues before injuries occur. Another reason manufacturers participate in environmental testing is to make certain that their product will perform successfully during use. At some point in its life, almost all products are subject to the stresses of vibration and temperature changes and a well-design product needs to be able to operate appropriately when subjected to these stresses. However, the benefits of environmental testing are not limited to evaluating a products function and performance, but also to protect a company’s reputation. Environmental testing gives the manufacturer quality assurance that their product is ready to be put on the market. It also allows them to see how their product will withstand the storage and shipping conditions that it will encounter. Environmental testing allows manufacturers to ensure their product will be reliable under

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almost any condition it may be exposed to over its lifetime.

WHY ENVIRONMENTAL TEST CHAMBER IS REQUIRED?

I- To know the sustainability of the product in extreme condition.

II- Environmental testing allows the manufacturer to encounter and repair any potential issues before injuries occur.

III- Environmental testing allows manufacturers to ensure their product will be reliable under almost any condition it may be exposed to over its lifetime.

IV- However, the benefits of environmental testing are not limited to evaluating a products function and performance, but also to protect a company’s reputation.

Environmental test chambers are essential for Research & Development, Material Testing, Quality Assurance and Product Up gradation Programmes particularly by Defence, Aerospace, Electronic Component Manufacturing, Telecommunication, Automobile Industry and many other areas of Modern Engineering.

Providing in-house calibration facility of temperature, humidity

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and altitude In-house environmental test facilities for quality control and R&D Turn key projects for battery manufacturing and automobile related

quality control and environmental process simulation Custom built solutions and design for various applications. Providing testing equipment and testing machine like compression

testing machine, tensile testing machine, and universal testing machine for industries such as Metal, Rubber, Plastic, Leather & Footwear, Textile, Paint & Coating, Concrete, Oil & Petroleum, Wood & Plywood and others.

Specialize in designing and manufacturing Testing Equipments and Materials testing Machines to customers' specifications.

INDUSTRY ANALYSIS (PORTER’S 5 FORCE MODEL)

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Competitors’ analysis of CM Envirosystems (Porter’s 5 Force Model Analysis)

Rival Company: Rivalry among competing firms is the most powerful of the five competitive forces. The ongoing war between firms competing in the same industry for gaining customer share to increase revenues and profits. The competition is more intense if firm pursue a strategy that gives competitive advantage over the strategies pursued by rivals.

Developing new strategies is more easier than retaining the uniqueness of the strategies to gain competitive edge over rivals in the industry. Changes in strategy by one firm may be met with retaliatory countermoves, such as lowering the prices, enhancing quality, adding features, providing services, extending warranties and increasing advertising.

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The rivalry among competing firm increase as the number of competitors increases, as

competitors more equal in size and capability, as demand for the company products

decline, products are undifferentiated, product prices decline, consumer brand

switching cost is less, number of supplier available for raw material, low price

substitute products are available and entry into market is easy due to less constraints.

As rivalry among competing firms intensifies, industry profits decline, in some cases

to the point where an industry becomes inherently unattractive.

They have faced competition from both national & international market. But the competition meanly coming from international

Market size like CSZ TAS etc. from Indian market there are so many companies also like Saraswati dynamics, kasco industry, classic scientific, sri rudran instruments, authentic instruments.

Substitute product: Firms mostly monitoring the trends within the industry to track the strategies but competition not only arise within the similar industry but also in different industry. Companies in other industry offer products with similar features and functionality or even better act as substitute for the products. For Instance, the producers of eyeglasses and contact lenses are facing mounting competitive pressures from growing consumer interest in laser surgery. Newspaper are feeling competitive force of the general public turning to cable news channels for late-breaking news and using Internet sources to get information about sports results, stock quotes, and job opportunities.

The firm face intense competition by substitute products producers firms when the customer cost of switching is lower, substitute product is better in quality and functionality, end user grow more comfortable with using substitutes. The competitive strength can be determined by market share, sales pattern, producers adding capacity for more production, rise in profits.

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New Entrants:

Potential entry of new competitors is also the factor to intense the competition in the

industry. Larger the pool of new entrants result in more changes of intense

competition. Barriers to entry, however can restrict the firms from entering the

market, more number of entry barriers will make it difficult for the new entrants to

exploit the opportunity of new market.

Barrier to entry, however, can include the need to gain economies to scale quickly,

strong customer loyalty, strong brand preferences, large capital requirements, lack of

adequate distribution channels, government regulatory policies, tariffs, lack of raw

access to raw material, possession of patents, undesirable locations, counterattack by

entrenched firms and potential saturation of the market.

If existing firms producing at economies to scale then new entrants must ensure to

makes it entry into the market with large production scale capability to lower it fixed

and variable cost per unit to compete with the competitors product otherwise new

entrants will face exceeding cost problems. Government policy creates hurdles for

new entrants by heavy taxes and interest rates. New firms must get to know the

Government regulations and policies before making entry decision into the country.

Despite numerous barriers to entry, new firms sometimes enter industries with higher-quality products, lower prices and substantial marketing resources. The strategist’s job, therefore, is to identify potential new firms entering the market, to monitor the new rival firms strategies to counterattack as needed and to capitalize on existing strengths and opportunities.

As par the product is very much unique. You can this is totally niche marketing product so competition coming from new entrants is not so much comparatively other like FMCG, etc. But still it has competition from new entry. Annual Demand of this type of product is hardly 500 to 700 per month from through out the Indian market; major clients are from government sector like BHEL, ISRO, BEL, etc.

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Bargaining Power of Suppliers:Suppliers and producers relation always matter specially in manufacturing industries. Suppliers play have an important role in production of good and services, better the raw material better the final product. Bargaining power of supplier effect the intensity of competition especially if there are huge number of supplier, less availability of raw material and the cost of switching supplier or raw material is high. These attributes in the industry give power to the supplier to enforce term and conditions on manufacturers and charge high cost of raw material.

Bargaining Power of Consumers:Consumers are the final user of the products, performance of the companies totally depend upon the consumers. Bargaining power of consumers is more especially when they are huge in number and consumers purchase in large quantity. Rivals firms offer discounts, warranty and services to switch the consumer from one brand to another in same industry.

The bargaining power of consumers is also more when products are undifferentiated and widely available. In this case consumer can ask for more discounts, extended warranty and services. As the satisfaction level of consumer goes up more the intensity level of competition increases. Firms should monitor the competitor’s strategies and also take care of the consumer like and dislike by maintaining good relation by implementing CRM processes in the company.

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COMPANY PROFILE

History: -

Founded in 1981, based at Bangalore, a technology hub of India, C.M Equipment & Instruments (I) Pvt. Ltd started its operation by manufacturing ovens, incubators, water bath etc. under the able leadership of M. J Crasta.

Over a period of time after 1993 onwards when the Indian economy has liberalized, by understanding the needs of emerging market of Environmental Test Chamber the company’s product range was diversified/specialized to manufacture & market its innovative hi-tech Environmental Test Chamber products catering to the requirements of Quality testing, R&D testing process, Science & technology, Defence etc., in Indian & global market.

After its glorious presence of 25 years C.M.Equipment & Instruments [I] Pvt Ltd has renamed its recognition as CM Envirosystems Pvt Ltd., on the eve of its silver jubilee year of contribution to testing requirements across the world.

The company specializes in manufacturing and exporting industrial testing products like testing chambers.CM Envirosystems Pvt. Ltd. has now changed its brand name and logo to CM Envirosystems Private Limited retaining the same constitution and directors to reframe its recognition in the market by launching its high-end innovative new series of its core products of product line Climatic Chamber & Salt Spray Chamber under the brand name of PAC and SILVER FOG to demonstrate its strength as an Indian Technology Company in the world map and marketing of Environmental Simulation products.

Its commitment to innovative technology, quality customer satisfaction has been the forte of CM Envirosystems Pvt. Limited since its inception.

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J M CRASTA (FOUNDER CHAIRMAN CM Envirosystems Pvt Ltd)

Mr. Jacob Crasta started his career as Marketing Executive and established the Company C.M Equipment & Instruments (I) Pvt. Ltd. in the year 1981

Past president of Peenya industrial association (PIA) which is the second largest industrial estate in whole of South East Asia.

Past President of Karnataka small scale industries association (KASSIA) an apex body for small scale industries and

Vice President of Federation Karnataka chamber of commerce & industry (FKCCCI).

Advisory board member for Karnataka electric regulatory council (KERC), Export Credit Guarantee Corporation of India limited (ECGC

Ownership Pattern: - Solo partnership

CM Envirosystems Pvt. Ltd. is a private limited company.

CM Envirosystems Pvt. Ltd – An Overview

Business Type Exporter, Manufacturer, Importer

Capital in Dollars US $ 100,000

Export Percentage

40%

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Import Percentage

10 - 20%

Primary Competitive Advantage

In-house developed technology for import substitute items

Sales Volume Rs. 8.5 crore

Import Value 10 - 20%

No of Staff 85

Year of Establishment

1981

No of Production Lines

2

OEM Service Provided

Yes

Production Type Batch type

No of Engineers 10

Monthly Production Capacity

Rs. 50 lakh

MembershipsFICCI, FKCCI, DCCI, BCCI, KASSIA, PIA etc.,

Product Range PAC Climatic Chamber, Hot/Cold Chamber, Silver, FOG-Corrosion Test Chambers, Dust Chamber, Thermal Shock Chamber, Rain Test Chamber, Weather meter, IR Oven, Walk-in Chamber, Altitude Chamber, Dry Heat Chamber and Tray Dryer.

MISSION: -

Mission is to contribute towards the “SUCCES OF OUR CUSTOMERS” by developing and supplying innovative high quality products & services at global

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levels.

VISION: -

Vision is to become a “GLOBAL LEADER IN THIS MARKET SEGMENT” whose reputation is built on the ability to provide the customer satisfaction through quality products & services.

QUALITY POLICY: -

“CMEIPL IS COMMITTED TO DESIGN MANUFACTURE & DELIVER HIGH QUALITY PRODUCTS AND MATCHING TO GLOBAL STANDARDS THROUGH CONTINUAL IMPROVEMENT WHOSE REPUTATION IS BUILT ON CUSTOMER SATISFACTION & DELIGHT”

The company follows stringent quality control norms, to ensure the quality standards of its products

The company’s quality control norms are in accordance with the national as well as the international standards.

The team at CM consists of technically/professionally qualified personnel

In the company all the employees work in team spirit committed to deliver the company’s products and services to the requirements of its customer

The company always strives to win the confidence and trust of the clients by assessing their present and future needs and delivering the right product accordingly.

It was the company’s quality products, affordable cost, on-time delivery, pro-active service and customer satisfaction, which have helped the company to reach the epitome of the success

PRODUCT PROFILE: -

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PAC -Climatic chamber

SILVERFOG - Salt Spray Chamber

AQUA - Rain Chamber

ALTIPLUS-Altitude chamber

Walk-in Chamber

Tray dryer chamber

Dry heat chamber

AERIAL- Dust chamber

KINETIC -Thermal shock chamber

PAC CLIMATIC CHAMBER

The PAC- series climatic chamber is an outcome of the continual improvement of CM

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Environsystems over 25 years in meeting the expectation of variety of requirements of various customers. It was developed with best engineering practices enhancing the inherent reliability in the system PAC- series to suit any ergonomic conditions to perform various tests of temperature and relative humidity as per international standards.

PAC-Series Climatic Chambers are available at different ranges of parameters and capacities as per specific testing requirements and all standard sizes are available in stock to meet the just in time testing needs of various industries.

A modular design with mono block construction with high grade quality material,

Fully vacuumised multilane window for condensate free view of the specimen,

Environmental friendly Non-CFC refrigeration system with safety protected devices for high cooling efficiency.

Direct vaporization system humidification with low pressure vapor boiler

Refrigeration based de-humidification for elegant resistive analog colour touch screen controller programmer with unique features like diagnostic history, USB port download, Internet facility etc. for trouble free maintenance and operation of the system from any distance.

Salient features : (a) Housing (b) test space (c) insulation (d) door (e) inspection window (f) illumination or lighting of test space (g) conditioning (h) refrigeration system (i) heating of test space (j) dehumidification (k) castors (l) instrumentation & control (m) instruction & service manual

Safety features: (a) over temperature protection foe test specimen (b) software temperature limiter for mini/max test chamber temperature. (c) Protection for excess pressure in cooling circuit HP/LP cutout (d) all power lines will have fuse protection (e) the control & monitoring system will be protected against in out electrical surge & spike (f) drain for condensate & cleansing water (g) earth point (h) system protection class will confirm to IP 20 (h) all wiring will comply to various national/ international standards (i) the power consumption by safety & control devices will be as low as possible.

ALTITUDE TEST CHAMBER

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Simulation of extreme temperatures and altitude up to 50km with a unique design to provide high accuracy.

These products are specially used in space, metrology and defense organizations for the evaluation of various components as per military & commercial standards.

The test chamber is designed with a high stage evaluation system & mechanically robust build to withstand the high levels of vacuum.

Salient features : (a) Housing (b) test space(c) insulation (d) door (e) inspection window (f) illumination or lighting of test space (g) conditioning (h) refrigeration system (i) heating of test space (j) dehumidification (k) castors (l) instrumentation & control (m) instruction & service manual.


RAIN TEST CHAMBER

“Aqua-Rain Chambers are specially designed for simulating actual and accelerated rain conditions as per various international test specification and standards.”

A mono block construction completely made of Non magnetic stainless steel

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1 Test space volume 90 Ltrs to 8000 Ltrs

2 Temperature range -850 to 1800 c

3 Temperature regulation accuracy Better than + 10 c

4 Altitude range

Altitude resolution

Ambient to 1m bar

1m bar or better

5 Temperature fluctuation

Temporal

Spatial

+ 0.50 c max

+ 1.50 c max

6 Average heating rate

Average cooling rate

10 c/ min to 50 c/min

10 c/ min to 50 c/min

of high grade quality material,

Lockable double jacketed front door with viewing window/ transparent acrylic inner door with gasket for leak tight sealing.

The chamber is capable of moving easily to different location using castor wheels, modular design with mono block construction.

Salient features : (a) Housing (b) test space (c) insulation (d) door (e) inspection window (f) illumination or lighting of test space (g) heating of test space (h) castors (i) instrumentation & control (j) test table (k) rain spray (l) water line (m) water tank (n) spray nozzles (o) power source (p) instruction & service manual

Safety features: (a) over temperature protection foe test specimen (b) all power lines will have fuse protection (d) the control & monitoring system will be protected against in out electrical surge & spike (e) earth point (f) system protection class will confirm to IP 20 (g) all wiring will comply to various national/ international standards (h) the power consumption by safety & control devices will be as low as possible. (i) Protection for overloaded pump (thermal cutout)

SALT SPRAY CHAMBER

CM Envirosystems Salt Spray & Cyclic Corrosion test chambers are designed to meet the most stringent testing requirements of corrosive atmospheres and cyclic corrosion environment.

It has uniquely built with advanced technology a mono block construction conducive to perform various corrosive resistance tests.

It has integrated with dedicated compartments accessible to all components for maintenance friendly requirements.

It has desktop control & operational panel along the side of workspace for user-friendly accessibility.

The entire housing is constructed using non-corrosive materials like plastic, making it highly durable & maintenance free.

It also has an ergonomic design with smooth and contoured surfaces, making it highly attractive as well as compact.

It has probably the biggest real cubic space provided with unobstructed test space among test systems available today.

An acrylic top lid is operated pneumatically to assist in automatic opening of the door.

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It also has a tapered roof to meet the specification of ASTM and avoid the condensate to drip onto the specimen.

THERMAL SHOCK CHAMBER

The extreme simulation of temperature is conducted in two zones of hot and cold that can be controlled independently.

The single basket product carrier moves horizontally/vertically from one zone to another subjecting the product to dramatic changes in temperature thus creating a temperature shock and thereby detecting specimen flaws.

Special features: (a) Test basket movement (b) Housing (C) Test space (d) Basket transfer (e) Insulation (f) door (g) Inspection window (h) Test space conditioning (i) Refrigeration system (j) Heating of test space (k) Instrumentation & control (l) Software communication (m) User manual (n) Safety protection devices.


AERIAL DUST CHAMBER

“Aerial Dust Chamber is specially designed for simulating a dust filled atmosphere in a confined workspace as per international testing standards especially for automotive & electronic components testing of its resistance to dust atmosphere.”

A mono block construction with an interior using mirror finished stainless steel and exterior cold rolled steel with electrostatic powder coating.

The internal test space has a sloped ceiling with dust circulation ducting on the sidewalls for uniform distribution of the dust.

The interior stainless steel door is lined with a double continuous silicone rubber rings.

The door is lockable and provided with a micro switch enabling an interlocking system and toughened glass viewing window & a wiper.

DRY HEAT CHAMBER

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It designed for the simulation of extreme heat in particular for longevity, aging, Burn-in and accelerated stability test in R&D, Quality testing, Process control laboratories worldwide.

Salient features : (i) Housing (ii) Test space (iii) Insulation (iv) Door (v) Test space conditioning (vi) Heating of test space (vii) Instrumentation & control (viii) Tray (ix) Safety & protection devices.

TRAY DRYER

Tray dryer is one of the exclusive offerings.

The external framework is made up of 10 SWG M.S finished with two-coat ducco paint.

The internal surface is coated with heat resistant aluminum paint.

These tray dryers are equipped with adjustable exhaust damper with an arrangement for pre-filtration in the air-inlet.

It is suitable to dry the moisture content in the specimen like chemical/ pharmaceutical powder drying & it is ideally designed for drying Mushrooms, Areca nut, Coconut, Chilies, Spices, Papad, potato chips, Onions, Fish, Garlic, Grapes, Cashew nuts, Confectionery, Macaronies, Wood etc.

Heating is either by electric or steam or both.

Salient features : (a) Housing (b) test space(c) insulation (d) door (e) illumination or lighting of test space (f) heating of test space (g) castors (h) instrumentation & control instruction & service manual

WALK-IN-CHAMBER

Walk-in Chambers are especially designed to simulate various environmental conditions to test the larges specimens.

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These chambers are bigger in size to accommodate larges size specimen.

These are constructed using pre-fabricated insulated panels to the required dimension of the test space.

All simulation of environmental parameters is similarly done as in the case of Reach-in models of Environmental Climatic Chambers

AREA OF OPERATION

The company is supplying its quality products to spectrum of industry segments in India and abroad India such as Electronics, Optic fiber, Automobile, food processing, Pharmaceuticals, Defence, R & D etc., international giants like Motorola, Philips, Whirlpool, Wipro, G.E India, ABB, Araco, Hyundai group Astra Zeneca, and Indian master companies like Tata group, Hindustan Lever, Birla Group, TVS group, Hinduja group, Kirloskar group and prestigious Defence/space organization like ISRO, DRDO, HEMRL, RCI, Indian Ordnance Factories, CQAE etc. , are clients.

It exported to various SAARC countries & other countries like Bahrain, Zimbabwe,

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Singapore, Egypt, Australia, Muscat, Dubai, Indonesia, and Malaysia etc.

OWNERSHIP PATTERN

CM Envirosystems Pvt. Ltd. is a private limited company.

Mr.J.Crasta is the C.E.O of the Company.

His son Mr. Prajwal A Crasta is the Chief Operational Officer (C.O.O)

CM Envirosystems is the leading supplier of environmental testing chambers in Indian notion.

The capital structure of the company is US $50000.

The Management Committee:

NAME DESIGNATION

Mr. ANIL KUMAR.K CHIEF BUSINESS DEVELOPMENT

Mr. JAYACHANDRAN CHIEF PURCHASE OFFICER

Miss AMPILI CHIEF NETWORKING & ADMIN OFFICER

Miss DEEPA CHIEF FINANCE OFFICER

Mr. M.G.PATEL CHIEF PRODUCTION & DESIGN OFFICER

COMPITITORS INFORMATION

(1)KASCO INDUSTRIES

Motto - “Customer Satisfaction”

Kasco Industries was founded in 1972 by two engineering graduates viz. Mr. Dhananjay Kamlapurkar and Mr. Rajendra Shah. Since then the company has made rapid progress in the field of Environmental Test Chambers.

Kasco has a strong R&D base and continuous development is undertaken to upgrade the quality and reliability standards. The company is also active in development of new designs using environmental friendly refrigerants.

Kasco enjoys the confidence of a large clientele such as the Ministry of Defence, Directorate General of Quality Assurance, Defense Research & Development Organizations and Base Repair Depots, Multi-Nationals such as ABB, Phillips, L&T, Siemens, AT&T, Modi Xerox and many such others.

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Today Kasco Industries is Leading Environmental Test Chamber Manufacturing Company and enjoys the reputation of the Only Indian Company to manufacture the Complete Range of Environmental Test Chambers under one roof. Kasco's Expertise -Kasco uses the most optimized technology to deliver a reliable and quality chamber as per the customer’s requirement.

(2)SARASWATI DYNAMICS

Slogan is “A STRONG VALUE-FOR-MONEY BRAND”

Saraswati Dynamics pioneered the manufacturing of Electrodynamics vibration shakers in India way back in the early 1970s. In the two decades that followed, Saraswati raised the standards of its products to match international quality. The turn of the new century revolutionized testing standards in India, with Saraswati offering an additional range of test systems in the form of Environmental Simulation Chambers – both stand-alone and the types that integrate with existing brands of vibration systems for Combined Simulated Testing. This has positioned the company as an unrivalled market leader in the Asian sub-continent.

Each product from Saraswati Dynamics was a first, exemplifying topmost quality and performance. The best names in automotive manufacturing in India became partners in the progress – they received not only a highly dependable product suiting their applications but also un-matched service support. Together, it spelled true value for money.

The companies positioning strategy remains value pricing, product performance and brand building. Pricing goes along with the other two. We will always be a value-for-money player, and we owe it to a free-pronged strategy – strong R&D, manufacturing efficiencies and attending to the customer’s feedbacks.

QUALITY POLICY: “To achieve the customer satisfaction by providing products and services that meet or exceed their expectation in the given time at competitive prices by implementing & continually improving its effectiveness as per Quality management system ISO 9001:2000”.

(3)ZETATEK

Motto- “Committed for excellence”

Mr. R. Siva Kumar and Mrs. Rama Devi incorporated Zetatek Industries Limited in 1990. Zetatek manufactures environmental test chambers, electro dynamic vibration test systems, centrifuges etc. Zetatek provides responsive service support, and offers

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maintenance contracts for its products.

ENVIRONMENTAL TEST FACILITIES: Zetatek manufactures Environmental test facilities to meet the stringent test needs of aerospace and defence equipment. The equipment manufactured includes:

Environmental test chambers Electrodynamics vibration test systems

Centrifuges

These products are all supported by state of the art instrumentation and can be configured for PC based control and monitoring.

Zetatek's modern manufacturing facility and offices are housed in a new building with floor area of 2,500m². Our equipment designs aim to meet the requirements of product testing to international standards. Zetatek currently employs 105 people with 70 technically qualified staff.

Zetatek esteemed customers include leading organizations engaged in R&D and manufacturing in defence, space, aeronautical, automobile, telecom and electronic sectors.

GLOBAL COMPITITORS

ESPEC CORPORATION – JAPAN

Design Environmental – U.K

CSZ International – Cincinnati Sub-zero Products Inc. USA

THERMOTRON INDUSTRIES – USA

Envirotronics – USA

Weiss Gallenkamp – UK

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ACHIVEMENTS & AWARDS

Exponential growth consecutively for the last three years

• The one and only company offering wide range of climatic simulations in In-dia

Due to excellence in delivering quality equipment the company has received several prestigious awards. Due to excellent achievements, now it is become prominent industry player in the global market.

• International Recognition by Ceylon Chamber of Commerce for Industrial Ex-cellence

• Award of Excellence by South-East Asia’s biggest Industrial Estate Associ-ation PIA

• Certification by Karnataka Council for Technological Up gradation for Tech-nology Innovation Registered with esteemed organizations of DGS&D, DRDO, NSIC, LRDE, NMRL, HEMRL, ADE, ARDE amongst others

Organization Structure and analysisThe mission & vision of any organization can only be achieved through proper framework. The framework consists of proper organization structure, policy, procedures, rules, and regulation and value system. Organization structure is division of organization into various departments and delegation of the authority to those departments to perform their responsibility.

The organization is divided into various departments such as business development, administration, human resource, purchasing, production, finance, quality control, designing, service, stores, house keeping& logistics. C.E.O delegates the authority to Chief operational officer (C.O.O), chief networking &

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H.R.D (C.N), chief finance (C.F), chief customer support( C.C.S). C.O.O delegates the authority to C.B.D, chief purchase & inventory (C.P.I), chief design (C.D), chief quality (C.Q), chief production (C.P).

Chief of department Department Responsibility Chief of operational officer ------------------- Development of product&

systemChief of networking & HRD Administration, Logistics , Sales,

Human resources, House keeping

Coordination among all the department, recruitment, delivery of products & sale.

Chief of business development Business development Marketing activitiesChief of finance Finance department Finance activitiesChief of purchase Purchase department Purchase activitiesChief of production Production department Production activitiesChief of store Stores department Stores activitiesChief of design& development Design department Design & development activities Chief of quality control Quality control department Quality inspection activitiesChief of customer support Service department Service activities

Both line & staff wise functional structure adopting by the organization, which has shown in this diagram below:

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Chief operational officer (C.O.O)

CHIEF NETWORKING & HRD (C.N) & LOGISTICS

CHIEF FINANCE (C.F)

CHIEF CUSTOMER SUPORT (C.C.S)

CHIEF BUSINESS DEVELOPMENT (C.B.D)

C.E.O

Skills

It means the ability to perform certain work. The organization follows certain steps to know the employees skill as well as to train them as per requirement. The steps followed by the organization are shown below:

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FRONT OFFICE NETWORKING EXECUTIVE

ASSISTANT FINANCE

SEVICE ENGINEER-I

HOUSE KEEPING ASSISTANT -I

SEVICE ENGINEER-II

HOUSE KEEPING ASSISTANT -II

SEVICE ENGINEER-III

SEVICE ENGINEER-IV

SEVICE ENGINEER-V

CHIEF PRODUCTION (C.P) _CHIEF

DESIGN (C.D)

CHIEF QUALITY (C.Q)

CHIEF PURCHASE & INVENTORY (C.P.I)

BUSINESS DEVLOPMENT OFFICER

PURCHASE & INVENTORY ASSISTANT-II

ENGINER QUALITY CALIBERATION

BUSINESS DEVELOPMENT –OFFICER EXPORTS

BUSINESS DEVELOPMENT EXECUTIVE -I



HELPERS

ELECTRICALS

MECHANICS

FABRICATION

ENGINER QUALITY

PURCHASE & INVENTORY ASSISTANT-I

Competence required at different level

Verification of

Identify training need

Prepare training schedule

Evaluate the effectiveness of training

Training attendance

Record the data

Personal record

Training schedule

Training need

Skill matrix

(1) Finding out the Competency required at different level or position

Sl.no. Level/Position Education Skills Experience

LEVEL – I

1 CEO/Director Post Graduate Management Expertise, Entrepreneurial skill, Sound technical knowledge, Leadership qualities.

Min 10 years

2 COO/CTO/

Management Representative

Professional, Graduate/Post Graduate

HRM Skills, Management skills, Sound Experience in handling group of people, Sound experience in D&D/Production/Business Development.

Min 3 years

LEVEL – II

3 Chief-Business Development

Post Graduate In Marketing Management

Marketing Expertise, Production promotion and Advt. Skills, Public Relations/Customer relation/conflict resolution skills, Creative thinking, Strategic skills

Min 3 years

4 Chief-Production

technical graduate production skill, technical know how, material

management, resourceful & gets the job done,

Pragmatic & overworking skill, planning skills.

Min 5 years

5 Chief-Purchase Commerce Graduate Inventory Management, Vendors Management, Materials Management , Purchasing & Negotiation, Skills, Ability to execute all directives with suppliers and sub-contractors

Min 3 years

6 Chief-Inventory Commerce Graduate Inventory Management, Materials Management, and Data management skill.

Min 3 years

7 Chief-Quality

Assurance

Diploma or Technical Degree

Quality Assurance skills, Sound knowledge on QMS system, Inspection skills, Materials Knowledge, Testing skills, Manual preparation skills

Min 3 years

8 Chief-Design Technical Graduate Design Knowledge, Production Knowledge, Product Knowledge, Materials Management.

Min 5 years

9 Manager-Admin Graduate Administration skills, HR skills, Management skills, Sound knowledge on Sales/service activities

Min 3 years

1 Project Diploma or Production skills, Technical know-how, Min 3

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Training

0 Co-coordinator Technical Degree Materials Management, Supervisory skills years

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Business Development Officer


Management skills, Marketing skills, Business Promotional activities, Communication skills

Min 3 years

12

Manager-Finance B.Com/M.Com Accounting skill, Sound knowledge on Statutory aspects, Sound experience on Central Excise, ST, IT, ROC, PT, Service Tax etc.

Min 3 years

13

Chief-Customer Support


Technical Know-how, Product Knowledge, Trouble shooting knowledge, Oratory Skills, Team/Man management skills

Min 3 years

LEVEL- III

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Asst. Managers Diploma or Relevant Degree

Supervisory skills, Relevant subject Knowledge, Relevant working knowledge

Min 1 year

15

Asst.Manager-QC Diploma/Technical Degree

Inspection skills, Materials Knowledge, Testing skills

Min 1 year

16

Draughts Man Diploma or Relevant Degree

CAD , Relevant Working knowledge Min 1 year

17

Service Engineer ITI/Diploma/ Relevant Degree

Service Handling, Sound experience in Refrigeration and Instrumentation,

Min 3-5 years

LEVEL IV

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Supporting Staff S.S.L.C/PUC/ITI/Degree Relevant working skills, Relevant subject skills

Min 1 year

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Production Team S.S.L.C/PUC/ITI/Diploma

Relevant working skills, Relevant subject skills

Min 1 year

Name TRADES

AdministrationSales &Service

Financial HRM

Inventory DesignProduction Quality Maintenance House keeping

1

J. Crasta

HS HS HS HS S S S S S

2 Rita Crasta HS HS HS HS S S S S S

3 Prajwal A.C S HS SS S HS HS HS HS HS

4 Ampili. P.G HS HS US SS US US US US S

5 Anilkumar S HS US S US US US US US

M.G. Patel SS S US S S S HS S S

After defining the required competency for each position the organization finds out the actual skill of the employee currently has. The actual skill presented through skill matrix by comparing with required skill. Then the actual skill is divided into five

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types such as High skill (HS), Semi skill (SS), Skill(S), Unskilled (US), Training (TR)

Sl.no. SL no Name TRADES

FabricationExterior, Finishing

Assembly Refrigeration

Electrical/ Instrument-tion

HousekeepingPneumatic System

Vacuum System

1 Manje Gowda HS US US US US S US US

2 Mhd.Usman HS US US US US S US US

3 Sreenivasulu.P SS S HS HS HS,TR S S S

4 Ramesh.D.V Ss S HS S HS, TR S S S

5 Gangaiah.C S HS HS HS US S S S

After preparation of skill matrix they find out those employees who need training and prepare a table for need of training. This table contains name of employees, type of training such as refrigeration, electrical, etc.

SL NO NO...

N

A

M

E

Type Of Training

Technical

Updation

Refrigeration know-how

Product Know-How

Product potential

Audit Training

QMS Instrumentation

Trouble Shooting

1

2

T

Area of training TRAINING CONDUCTED

For By

Date of training

Schedule Actual

Sign of HR

After finding out the employees who need training the admin dept prepare the training schedule which contains area of training, training conducted, date of training, & sign of HR.

The organization follows “on the job training through individual instruction, group instruction, & demonstration method”.

During the period of training the admin dept maintains attendance of trainees.

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TRAINING NEED

TRAINING SCHEDULE

TRAINING SCHEDULE

NEED OF TRAINING

ATTENDANCE.OF TRAINEES DURING TRAINING

Date of training: place of training: agency: Faculty: subject of training:

After training, the next step is evaluation of training. After evaluation, the data should be recorded from the beginning of training to the end of training. And also personal record of each employee who trained should be maintained.

The following personnel have attended the training such as:

SL No. Name Sign of trainee Sign of MR

PERSONNEL RECORD

Name of Employee: Department:

Qualification:

Experience :

Date of Joining:

Sl.no. Date Of Training

Area of Training Faculty Effectiveness of Training

Signature of MR

So the organization follows the above steps to maintain the skill of employees by giving training to them.

STRATEGY OF THE COMPANYStrategy is a way of doing something. It usually includes the formulation of a goal and set of action plans for accomplishment of that goal.

CM Envirosystems Pvt Ltd as a small-scale industry manufacturing Environmental Test Chambers is leading its head in this niche market to achieve the status of market leadership in this segment.

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The company manufactures a product, which is capital in nature. So the target market segment is capital goods market. In this capital goods market targets segments are primarily the following industries -:

Private Industries

Telecommunications

Electronics/electrical

Automobile components

Optic fibber

Pharmaceuticals

Food, etc

R &D establishment

Research centres

Defence organization

Public sector units

Institutions

In these target market the companies target sub - group of customers : (a) Quality control managers (b) R& D managers (c) scientists(d) lab in charge (e) purchase managers etc.,

Though it is a capital goods market the company is presently applying the pricing strategy, which is key factor to become a market leader.

The most advantages of the company are the price of the product is 40% less than the competitor’s product. So, the Company’s strategy is to maintain this price level by reducing the cost, maintain the quality, selecting the right supplier and long-term relationship with customers.

(1) SUPPLIERS SELECTION

The company selects the vendor on the basis of specific criteria the company always tries to reduce the transportation cost and purchase those raw materials, which are globally available in the market. Always the company tries to get the tax advantages by purchasing the raw material from local suppliers but the raw materials must be available globally.

(2)ADVERTISING & PROMOTION

Advertising is the factor, which creates awareness and increases the sales of the

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company. So to make advertisement effective in terms of cost of advertisements and vast coverage, the company makes advertisement through (i) internet (ii) industrial magazines (iii) promote the sales through exhibition and conferences. It is a product which requires only for industries, so the advertisement is given in the industrial magazine, websites such as India trade, India mart. Currently the company is spending RS 2 lakh for advertisement purposes. The company exhibits their product on that exhibition where their product can useful for other exhibiting industrial product.

(3)CUSTOM BUILT PRODUCT

The Company manufactures both standard as well as custom built product. By providing customer built product the company has captured the market by fulfilling the customer requirement.

(4) JUST IN TIME

This method is followed by the company to reduce the cost of product by eliminating wastage, defects & storage costs. So the company maintains a minimum stock level by avoiding unnecessary huge investment in raw material.

( 5) QUALITY INSPECTION

The Company applies quality inspection method at three stages such as inwards, in-process, & final inspection due to which the probability of defect in the product reduces, which helps to reduce the customer complaints.

(6)IDENTYFYING POTENTIAL FUTURE MARKET

(7) INVESTING THE COMPANIES POSITION IN THE INTERNET MARKET PLACE

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(8)OPTIMIZING THE INTERNET RESOURCE

The company is making its presence globally by way of global resource founders like AliBaba.com, WIEP B2B, Busytrade.com, Busytrade.com etc and some of the Indian based resource founders are Indian Industry, Easy2source.com, and Indiamart.com etc.

(9)IDENTIFYING MAJOR SEARCH ENGINE

The company has made its presence in the global search engines like Google, jeeves.com, gigablast, lookSmart, netcsapeSearch, AltaVista.

(10)COMPARATIVE ANALYSIS (BETWEEN CUREENT YEAR & PREVIOUS YEAR PERFORMANCE)

(11)SITUATION ANALYSIS

FEW factors of consideration about our new status quo:

Historically we’ve delivered flexible low cost products

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R S I N C R O R E

Are we in the right frame of implementation of our newly innovated, de-veloped & highly priced product of technological- superiority?

If so how do we communicate the technological superiority in tune with the market acceptability?

(12)RETHINKING OF OUR MARKETING STARTEGIES WITH LOCAL & GLOBAL MARKET CONSIDERATION

LOCAL: A Few Factors of Consideration:

Requirements in Indian market are driven by customer needs rather than industrial capability.

Are we shaped ourselves appropriately for domestic needs of value con-scious customers?

On the face of Environmental Market in India it is qualified that foreign brands share a maximum share.

How do we differentiate our import substitute slogan in the mindset of our local prospective buyers?

GLOBAL: A Few Factors of consideration

Our global competition is the first venture of Indian Company going global

How the world looks at technology profile of Indian Manufacturer. Our preparations of meeting global manufacturing standards of automation In India Automation may not make too much sense conceptually because

we have plenty of labor Allocating marketing investment to the internet & International fair show case

TO BECOME AN Indian MNC

“THE COMPANY’S DOUBLE EDGED STRATEGIC SWORD IS ONLY COMPETITIVE & COMPARITIVE ADVANTAGE”

System in the Organization

Means the interrelated sequential activities follows by the organization to perform in a better way & to achieve the goal of the organization. The organization follows various

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systems in various departments such as financial system, quality control system, production system, business development system, etc. but out of those systems Quality Control System followed by the organization is the most favorable system.

The system followed for the measurement, analysis & improvement of the process to demonstrate the conformity of the products and to continually improve the effectiveness of the quality. The scope of this system covers all the functional areas of the company.

There are basically two broad activities such as:

Monitoring system for customer satisfaction & quality manage-ment system are carried out by monitoring & measurement of processes and products, control of non conforming products and data analysis.

Improvement of quality management system, corrective & pre-ventive actions.

Procedure:

The monitoring, measurement & improvement of the process in the company & the methods used for the same are as follows;

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Requirement related to products, control plans, quality plans, & list of authorized inspectors

Verification of products

Accepted

NC at incoming +CAPA

NC at in process+ CAPACustomer complaint & CAPA

IQA annual plan, IQA schedule, IQA NC report, IQA, NC reportList of trained

auditors

IMPROVEMENTS

Next stage

Analyze root cause, take corrective action & preventive action, record & verify

Identify, record, analysis, dispose,

Non conformance (N.C) product

Process measurement

Quality cost

IQA

SI NO. Monitoring, measurement or improvement aspects

Methods followed

1 Conformity of product Inspection in line with quality plans-incomingIn-process, NC register

2 Customer satisfaction VQR given by the customer, schedule fulfilment statistic, delay analysis, repeat order assessment;

3 Quality management system Internal quality audits4 Process Measurement of all process as

per measurement of process parametersIn process inspection-Route card & NC register

5 Improvements Control of NCs ; CAPA; Rejection monitoring; Quality objectives; Quality costs; New vendor development bench marking

MONITORING&MEASUREMENT:

Customer satisfaction The customer provides the quality rating to the company

periodically. This forms the basis of getting the information regarding the customer satisfaction. The customer satisfaction index is calculated by tabulating the scheduled fulfilment / delay analysis & customer complaints. The customer complaints are used to monitor the rejection levels. Repeat order assessment indicates the satisfaction level. This information is tabulated to realize the satisfaction level and customer satisfactionindex. Internal audit

Internal audits are conducted to establish the conformity to the standard and to check the effective implementation & maintenance of the quality system.

Internal quality audit are conducted minimum once in three months to verify and to ensure that the quality activities and related results comply with the envisaged quality system to determine the effectiveness of the Quality System.

The system involves planning the audits, training the auditors, scheduling the audits, reporting the non-conformance observed, elimination of non conformances, verification of the action taken & maintaining the records. The ISO 9001-2000 standards and company’s quality system documents are used to compare during the audit.

MR draws up an annual audit plan and audit schedule. MR can alter the frequency of internal audit to suit the need of importance of any functional area. The auditors are

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properly trained for IQA whose list is maintained. The auditors chosen by MR for a functional area are external to it. External auditors can also be used for internal audits.

The auditors are briefed about the audit and the MR gives the documents to the auditors. Non-conformances are reported in the prescribed format. MR who initiates actions to correct the NCs compiles all the non-conformances. A summary report is made & follow up is done. The MR will verify the effectiveness of the cleared NC.

Monitoring & measurement of processes:

Chief of the individual department measures each process as per the measurement of process parameters once in three months and analyzing of discrepancies & NC is raised. If the NC is noticed the respective department takes action. These are taken up for MRM monitoring.

Monitoring & measurement of product : The Each & every requirements related to products to be fulfilled. The control plans and the process plans indicate the process to be followed and the aspects to be inspected. Quality plans- in process & final are used for monitoring and measuring the parameters. A list of authorized inspectors approves the releasing the product at incoming, in process, & final stages of the process.

During the process of production stage inspection is carried out and recorded in the route card/ inspection report. If acceptable then it is taken up for the next stage of operation. The products are inspected at final stage for the performance. The authorized person records these at final inspection reports. If acceptable then it gives for dispatch clearance. In case of deviations which are acceptable by the customer (mutually agreed), the details are informed by C.QA/ C.D&D and approved by MD only, which will the basis for supply/ accept such items.

CONTROLL OF NONCONFORMING PRODUCT:

It is followed for control of nonconforming products to be to prevent its unintended use or delivery. The non-conforming product and process are recorded and the data is analyzed. The inspection and test status of the items in terms of it’s non-conformance to the required specification is indicated by a tag and are segregated, identified and kept separately to prevent their unintended use or delivery.

The non-conforming products are reviewed and disposed off at receipt stage, at in process stage and at final stage as the case may be. Mode of disposition includes acceptance on deviation, acceptance after rework or segregation if found satisfactory in meeting the specified requirement and rejection. Each instance of non-conformance is recorded for its nature, review and mode of disposition. If required by contact, the proposed AOD or reworked parts are to be used after obtaining the customer’s consent. The reworked parts are re- inspected in line with the quality plan. The unacceptable ones will be rejected.

The findings & actions are recorded in appropriate records at each stage of inspection as incoming, in process, & final stage. In the event the non-conformance is noticed

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after delivery i.e. at customers end, immediate action is taken to prevent potential effects. These are recorded in customer complaints & disposed.

ANALYSIS OF DATA:

Data on conformance to product requirements at incoming, in process and final stages, statistics on internal rejection, schedule fulfilment, customer satisfaction index, MRM, IQA, data on quality objectives, CAPA details are collected and analyzed to find out where continual improvements are necessary. The records generated at different stages of the product realization are also analyzed for improvements.

IMPROVEMENTS:

Improvement of quality control system made by using quality policy, quality objectives, IQA’s, analysis of data, CAPA & also improvement made throughout the company.

CORRECTIVE ACTION:

The procedure followed for the taking continual corrective action for all the occurrences of NCs, including customer complaints, are as follows: data on NCs are compiled and analyzed. Doing root cause analysis identifies appropriate corrective actions and actions are taken. The results are monitored frequently to ensure that the actions are effective and the recurrence of NC is eliminated.

Details of action taken and their status for elimination of nonconformance are submitted for management review. The details of non conformances, dispositions of NCs, analysis of the NC, corrective action taken, verifications of the effectiveness of the action taken are all recorded in relation to the stage of occurrences of NCs i.e. incoming, in process & final or customers end respectively.

PREVENTIVE ACTION:

The procedure followed for taking the action on the potential non conformities to prevent their occurrences. The potential non conformities and their causes are determined, action taken, recorded and verified.

Procedure

(a)The potential non-conformities on different processes and products are determined and causes of these are identified.

(b) Data is collected & analyzed by C.E.O & MR once in every 6 month. The need for taking action to prevent occurrences of non-conformities on such potentials is evaluated. On such potential non-conformities wherein action is needed, the action is taken to be determined and implemented.

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(d) Proper records are maintained and the results are monitored frequently to ensure that the actions taken are effective and the occurrence of potential non-conformity is eliminated.

(e) Details of action taken & their status for elimination of the potential non-conformities are submitted for management review.

(f) The details of potentials nonconformities are documented. The analysis of the potential non-conformity to determine the cause, action taken, verification of the action taken is all recorded

Staff

Means human resources who are perform their duties & responsibilities to achieve the goal of the organization. The total numbers of employees are 50.

Duties & responsibilities of various groups of staff: (6.1) Management responsibility

The management committed towards the development, implementation & continually improving the effectiveness of the quality management system. Management ensures that the customer requirements are understood & met for enhancing customer satisfaction.

The top management enunciates quality policy, which is appropriate to the purpose of the organization with commitment to comply with requirements of the standard and continually improve the effectiveness of the quality management system. It is reviewed for continuing suitability. It is ensured that this policy is understood & implemented by all the personnel of the company.

Quality objectives are established & deployed for various function of the organization consistent with the company’s quality policy. The quality planning is made which focuses by defining the process needed to meet the quality objectives & requirement of the standard.

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Responsibility & authority of personnel, who manage, perform, verify work that affects quality are defined & communicated. They are given the freedom & authority to identify, record any problems faced in the product, process, & quality system, take needful corrective action & verify the results to ensure that non-conformance should not repeat.

A management representative is appointed who ensures that quality system is established, implemented & maintained. He reports to the top management on the performance of quality management system & any need for improvement.

Appropriate internal communication system regarding the effectiveness of quality management system is established.

The management reviews the quality management system at regular intervals to ensure the continuing suitability, adequacy & effectiveness. The records of the minutes of management review meeting are maintained.

Commitment: Management always tries to continual improvement of the system by establishing the quality policy, quality objectives, conducting management reviews & availability of required resources.

Customer focus: The requirements of the customer are understood to ensure customer satisfaction. The quality policy is made known to everyone by exhibiting the same in the shop floor & office. The policy is explained to make the personnel to understand & implement the same.

Planning: The quality objectives are established & documented & the quality objectives for each function are also defined.

Management representative (MR)

COO is the MR of company. He has authority to (a) Establish, implement and maintain the quality system (b) Organize & conduct internal quality audits & follow up to eliminate the non conformance organize management review meetings. (c) Ensures that all in the organization (D) knows the customer requirements coordinates all the matters related to certifying agency.

Management review meeting:

CEO is responsible for conducting the MRM minimum once in three months. MR is responsible for organizing the meetings & for providing the necessary data for discussion & for prepare the minutes of the MRM. MR follows up with the concerned personnel for the action to be taken in line with the minutes of meeting. MR circulates the minutes of the meeting within a week’s time. The members of the meeting are C.E.O, C.O.O, C.D.D, C.Admin, C.Prod, C.B.D, C.Fin, C.QA, C.Purchase, and C.Csp. The date of meeting is notified 3 to 10 days in advance along with the agenda of the meeting by MR to the participant.

The aspect which are discussed in the management review are; (a) result of audits(b) customer feedback(c) process performance(d) status of preventive & corrective action

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(e) follow up action from previous management reviews(f)changes that could affect quality management system(g) recommendation for improvement(h) resource needs(i)improvement of product related to customer requirements(j) improvement of the effectiveness of the quality management system & the process(k)customer satisfaction(l)review of quality policy(m)any other points.

(6.2) RESPONSIBILITY OF CHIEF BUSINESS DEVLOPMENT (C.Bdev)

Enquiry handling: Registration of the inquiry & handles all modes of the inquiry.

Quotation handling: It includes internal & external follow up, project estimation or feasibility approval, quotation approval& finalization of the offer.

Purchase order handling: Receipt & verification of the purchase order, registration of the purchase order, clarification if any purchase order received & raised inquiry, amendment request in case of any amendment required in the purchase order, acknowledge the purchase order with order acceptance letter, BG –Requisition to the finance-Advance payment, collection of all BG formats from the customer & raise the job card for the project.

Customer handling: Design/ drawing approval from customer, project status updation to the customer, communication to customer about installation details, co-ordination with customer during product transit / arrangement of installation requisites in co-ordination with service department & administration department, major payments follow-up, fulfillment of pro-forma invoices, inspects the invitation letter.

Other activities: Management of the business promoter’s network, promotional activities (New product lunch, customer encouragement), export promotion, strategic planning, market research &customer satisfaction survey.

Records: He maintains the records of customer inquiry register, project register, and customer feed back form, quotation, customer purchase order, order acceptance form & work order.

(6.3)RESPONSIBILITY OF CHIEF DESIGN& DEVLOPMENT (C.D.D)

He receives work order from marketing department & makes plan about design as well as project & maximum time frame for completing the design within 10 days from the date of receipt of job order. Then records the design data & prepares fab-rication, refrigeration, electrical rough drawing with respect to design output ob-tained.

Again transform the rough drawings into CAD draft. After completion of draft he prepares material list with complete specification of the material & approving the same. Then approves the final drawings-fabrication, refrigeration & electrical diagrams & issue the approved material list to the stores. If in case any changes required in the design document, review the same with the next revision & approving the same.

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He prepares the installation pre-requisites & handling over the same to business development department & also issues an installation requirement check list to the service department.

Development activities: (i) Introduces new techniques in manufacturing & launches new product. (ii) Solves the technical problem at customer end & lends technical support to the manufacturing team during production. (iii) Responsible for corrective action in the design department and also review the design status to the project coordinator.

Records: Maintains the records of design register, design output details, drawing, and material list & installation requirements.

(6.4)RESPONSIBILITY OF CHIEF PRODUCTION (C.Prod)

(a) Production planning based on the data given in project plan. (b)Job allotted to the shop floor with respect to the production plan. (c) If non-conformance rose in production department then solve the problem & takes corrective action. (d) Updates the list of machinery & equipment & factory layouts accordingly & responsible for preventive & break down maintenance at regular interval. And also review the production status to the project coordinator. (e) Responsible for outsourcing of material for manufacturing sub process as well as house keeping of the factory layout.

Records: Maintains the records of production plan, job card, list of machineries, preventive & breakdown maintenance & factory layout.

(6.5)RESPONSIBILITY OF CHIEF PURCHASE (C.Pur)

All purchases to be made from approved vendors & against purchase order only accept consumable items.

Receipts the shortage list of the raw material from the stores department. Then raised purchased order for (i) Shortage of material for the project & service by an indent given by the stores (ii) Maintain the minimum stock in the stores (iii) Emergency cash purchase.

Responsible for follow up activities and procures the material with in the target date given.

Verification of the material with respect to purchase order & invoice and informs the quality control department for inward inspection. If there is non-conformance in the department, then corrective action has taken to solve the problem.

Responsible for replacing the rejected item within 1 week of receipt of material & getting the purchased invoice approved from MD & passes the bill to accounts de-partment within 10 days from date of receipt of invoice.

Other activities: Always tries to find out new vendor & try to Asses them.

Records: Purchased order, approved vendor list, new vendor selection form & new sub contractor selection form.

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(6.6)RESPONSIBILITY OF CHIEF STORES

Receipt of material: (i) verification of material with respect to the invoice & QC report (ii) storage of accepted & rejected material separately with identification (iii) receipt of material list from the design department (iv) prepare the shortage list for the project/ service requirement & issue to the same to purchase department for material procurement (v) updating the inward register(vi) make good receipt note & forward the invoice & report to the purchase department for approval.

Issue of material: (i) all issues to be made only through issue slips duly signed by production manager clearly indicating the work order name (ii) all material are sent for job work only on receipt of requisition from the production dept. through document on returnable basis & cancelling the document on receipt of the same material after processing.

Other activities: (i) Maintain minimum stock of materials (ii) Stock updation daily (iii) Monthly stock report submitted to C.E.O (iv) Responsible for house keeping in the stores (v) Responsible for informing the purchase dept. for clearly scrap material regularly.

Records: maintain the records of stock register; inward register, monthly stock report, and goods receipt note, shortage list, material issue request, & bill of materials.

(6.7)RESPONSIBILITY OF CHIEF QUALITY ASSURANCE (C.Q.A)

Responsible for in process inspection of the chamber in all stages of production & ensuring the product meet the work order & design requirements.

Responsible for conducting the performance test as per the customer test cycle and recording the test report.

Responsible for informing of any non-conformance rose during the process or fi-nal inspection to the concern department regarding the same and monitoring the non conformance closure at the earliest & re-inspecting and verifying the correct-ive action.

Justifying the performance of the chamber during customer inspection.

Responsible for identification & traceability of the projects with respect to the de-tails furnished in the instruction manual & on the project.

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Review quality assurance status to project co-coordinator.

Responsible for calibration of the measuring instruments at per calibration plan

Records: maintain the records of route cards, final inspection report, list of measuring instruments, calibration plan & performance report.

(6.8) RESPONSIBILITY OF ASSISTANT QUALITY CONTROLL (AMQC)

(i) Responsible for inspecting the inwards material as per the control plan & clearing the material with in 2 days from the date of receipt of material. (ii) Responsible for identifying the accepted & rejected materials and moving the same to stores. (iii) Recording the Non-conformances rose, in the Non-conformances register (purchase) (iv) responsible for in process inspection (v) Maintaining the inward inspection reports.

(6.9) RESPONSIBILITY OF CHIEF-CUSTOMER SUPPORT

Handling all service complaints & registering in the complaint register, analysis of cause of failure & severity of the complaint, prepare the service plan –men & ma-terial management to attend the complaints and verification of complaint

Confirm the failure of the component from the customer/ site inspection of service men & make arrangement for replacing the same against collection of the faulty components

Register the non-conformance details of the failed component in the Non con-formance register & getting the replacement for the same.

Based on the report of the complaint, material list prepared depending on the ma-terials required for the complaint in coordination with design & production depart-ment.

Preparing estimation for servicing & approving the same from marketing man-ager.

Responsible for getting the approval letter from the customer for the service.

Interaction with service person, keeping them inform about the type of complaint, materials required etc. and informing the marketing department about the status of the complaint

Responsible for installation pre-requisites, deputation of the personnel for installa-tion of the chamber.

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(6.10) RESPONSIBILITY OF CHIEF ADMINISTRATION (C.Admin)

HR activities- Recruitment (advertisement, organizing interview/ short listing, ar-ranging training classes, updating the HR records), Maintaining the records of em-ployees, HR training records (skill matrix, training need, training schedule, train-ing attendance), minutes of management review meeting, agenda of review meeting & competency chart.

Coordinate all the activities of the organization through networking & giving the information to MD

Organizing meetings & preparing the minutes of the meetings –

o MRM (MD& all HOD)-1st Saturday of every 3 months

o Production meeting – 2nd Saturday of every month

o Marketing meeting -2nd Wednesday of every month

o Servicing meeting – 3rd Saturday of every month

Distribution of papers –register will be maintained, verification of documents (job card, purchase order, order acceptance, tender, quotations) downloading tenders, checking tender notices, purchase of tender, requisition for DD, BOE, or Cash.

Maintenance, infrastructure development activities & housekeeping of office

Checking e-mail & fax and follow up of statutory forms

Maintenance of company vehicles & authorized for approving all the bills of lo-gistics, office equipment, cash vouchers, servicing conveyance & business pro-moters expenses

Send bills/service bills with covering letter, verification of service report & its further action and collection of payment.

(6.11) RESPONSIBILITY OF CHIEF FINANCE (C.Fin)

Maintenance of accounts on day-to-day basis.

Interacting with banks for smooth functioning including renewal of facilities sanctioned by bank.

Interacting with stores & production department on procurement of materials.

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Processing of purchase, job & other bills received from supplier/ service pro-viders.

Interacting with marketing department on various issues involving commercial terms & condition.

Preparation of sales invoices & lists of pending payments & pending statutory forms and co-ordinate with marketing department for collection of the same.

Distribution of salaries & wages.

Certifying cash expenditure & expenses incurred by marketing & service person-nel

Maintaining of the various fixed asset of the company including payment of vari-ous taxes, insurance coverage etc.

Maintaining formalities such as ESI, PF, Factories, Labour, Commercial taxes, Central taxes & Income taxes & take stock of inventory periodically.

Update software used for accounting- tally.

Submit financial report to MD such as debtors & creditors list, summary of sales & purchase, cash flow, P/L Account.

STUDY OF FUNCTIONAL DEPARTMENT

1. BUSINESS DEVELOPMENT DEPARTMENT

2. FINANCE DEPARTMENT

3. ADMINSTRATIVE DEPARTMENT

4. DESIGN & DEVELOPMENT DEPARTMENT

5. PURCHASE DEPARTMENT

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6. FABRICATION DEPRTMENT

7. ASSEMBLE DEPARTMENT

8. ELECTRICAL DEPARTMENT

9. REFRGRATION DEPARTMENT

10. QUALITY CONTROL DEPARTMENT

BUSINESS DEVELOPMENT DEPARTMENT

This department deals with the customer their requirements full fill there requirements maintaining customer relationship management. They have other duties like sale promotion by putting advertisement, trade show etc. They have strong team who can support both online & directly to the customer. As I previously told that they produced a unique type of product, which is consumed by customer in a limited number of amount.

So they are also focusing the customer, who require these product basically they are doing Niche Marketing. Generally this kind of product taken by company’s R&D

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department for testing purpose.

HOW BUSINESS DEVELOPMENT WORKS IN THE ORGANIZATION?

First Business Development department search through the Internet that to know what kind of companies using this type product, sometimes this thing also done through manually like magazine.

Many times companies directly contact to the business development department give their requirements.

If the company interested, company give their requirements, if it is standard product it directly goes to fabrication department or if it is customized it goes to design development department.

In the meanwhile business development department collects the data from other department and gives delivery date to the customer.

If customer wants extra features on any product they call or come to the company and tell to the business development employee about it.

FINANCE DEPARTMENT

This department handle the monetary matter of the company.

Basic Functions of the finance department.

1. Maintaining the account books of the company.

2. Making financial annual budget of the company.

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3. Distribution of salary and wages to the employee and workers.

4. Give the information about investment decisions.

5. Give the information regarding working capital.

6. Handling cheques, DD, cash etc from the bank.

7. Maintains statuary & regulatory formalities such as ESI, PF, Factories, La-bour, Commercial Taxes, central Excise, & income taxes.

8. Maintaining fixed asset of the company by calculating depreciation on W.D.V method & receiving the records of stock periodically.

9. Every financial year audit has to be done by finance department, that audit report has to be in CEO office.

10. Receiving and giving bills to the customer and suppliers.

11. To know the solvency, liquidity, profitability of the company.

ADMINSTRATIVE DEPARTMENT

This department mainly does HR activities like recruitment, selection, training & development, performance appraisal etc. It is like support and controls to other departments.

As it is Small Scale Industry (SSI) so HR activities are not so much lengthy, company is mainly looking for skilful labour those can understand or does this type of work. Company taking the people based on their technical knowledge like if a person is for electrical works he must have diploma in electrical.

Organizing meetings & preparing the timings of meeting

Maintaining the register of distributed papers, verification of document (job card, purchase order, order acceptance, tender& quotation and follow-up stat-utory forms.

Maintaining company logistic & transportation, office equipments, vouchers etc.

Checking e-mail & fax, downloading the tenders, checking tender notices, purchase of tender, requisition for DD, Cheques or Cash.

Infrastructure development activities & house keeping of office

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DESIGN & DEVELOPMENT DEPARTMENT

Design Department has taken main responsibility of a company, after getting the customer order, if it is customized product business development department send to design department.

Now Design team first draw outline diagram of the product, after that they feed all the data in the computer and use CAD-CAM system to draw it.

Whenever they finish all the works they verified design output with the design requirements. If any changes are required they have to change on the basis of customer requirements.

Based on the design input, required system is designed & the output records are generated in the form of Mechanical, Refrigeration, Electrical drawings etc.

Design output will have measurable data, aesthetic points & data on procurement.

Design schedule is prepared & followed. Material list are prepared & used for procurement & manufacture.

The manufactured/ procured parts are inspected & are reviewed for conform-ity. The sub-assemblies are inspected & the result is reviewed & needful action taken. The product/ system is as-sembled, inspected & reviewed as per the control plan. If required trial runs are performed & the outcome is verified. The performance report given by QC department is the validation of the sub assemblies.

The minutes of review meetings are recorded & will be available with design department. The equipment is assembled, inspected & reviewed with design output data. Trial runs are made & the outcome is verified with the require-ments. Thus the design is validated.

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PURCHASE DEPARTMENT

Purchase of raw material will depend on customer order, schedules & stock available. Based on these the raw material requirements are procured by pla-cing purchase order, on approved sources, for the quantity required. The ma-terial required is obtained from the material list/ shortage list from the design/ stores dept. respectively.

Chief stores verify the material required for the project and also maintain the minimum stock & gives an indent to purchase department in the form of shortage list. Annual purchase order is placed for sub contracting activities. Document is issued whenever material sent for subcontracting activity.

Purchasing is carried out on three basic requirements such as (1) As per ma-terial list is required for the project (2) to maintain minimum stock level (3) for servicing.

Requirements are clearly specified in the purchase order. The purchase order or document clearly states the type of material / service and quality required. Also purchase order placed for sub contracting activities.

The purchase order clearly states the type of material /service and quantity re-quired. If any inspection /test certificate is required, it is mentioned in pur-chase order. Packing procedure if any specially required other than normal and mode of dispatch are also mentioned

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Vendor assessment form

Assessment of vendors

Plan for quantity to be procured

QUALITY RATING

INCOMING INSPECTION REPORT

INSPECTING THE INCOMING GOODS

CONTINUAL ASSESMENT VENDORS

QUALITYU PLAN PURCHASED & SUBCONTRACTED ITEMS

COMPONENT WEIGHT CHART

Schedule PURCHASE ORDER

List of approved sources

Place order

Before releasing purchase order it is scrutinized for completion of data and then signed. On receipt of material, inspection is carried out as per quality plan – purchase items with reference to the purchase order raised and also us-ing the limit samples. Inspection report for raw material and subcontracted items is prepared to ensure products received are as per the requirements spe-cified. A copy of the accepted material is acknowledged by raising a Goods receipt note.

If the non-conformance to the requirement occurs, then non-conformance is analyzed, action taken & verified according to the procedures detailed in quality plan. Certain operation/ processes are outsourced from reliable & approved sub-suppliers. The process plans and other details have been defined and followed by sub-supplier. To ensure this periodic visits & inspection of process are car-ried out and relevant records are maintained.

Sub-suppliers are evaluated based on their capability to meet the required quality and then only purchase orders are placed them for getting the job done. The present suppliers are taken as approved sources. However they are sub-jected to quality rating and monitored for performance. A list of approved sources is maintained and assessed once in six month. For a new source, be-fore it becomes approved source.

For the approved source of suppliers, old as well as new, a quality rating is prepared as per following procedure. Data regarding lots supplied, accepted, on pricing and delivery schedule are collected for a period of 6 months sup-plier wise. Lots with non-conformances are assigned with demerit marks.

The suppliers are graded as A=91-100%; B=71-90%; C=50-70% and D=<50%. The suppliers are informed about their status and suppliers falling in the grades B & C are checked for improvement and needful action either to retain or eliminate are taken. If no improvement is seen, placing POs on them will be stopped and their names are removed from the list of approved suppliers.

Customers are also allowed to verify the purchased products at sub contracts end. But the decision on the product quality is based on the company’s in-spection report.

Materials are released after inspection and verification for further process as indicated in the quality plan. In the event of non-availability of required items with approved sources, emergency purchase can be made from sources re-commended by the approved source or any other source proper authorization

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and provided the items meets the quality requirement. In this case the sample size is double the normal.

FABRICATION DEPRTMENT

In this section, first raw sheet metal is cutting, blending, welding, and drilling in the proper shape, as it is required. By doing this process Fabrication department has to follow some basic thing

They has to check dimension both inner and outer chamber

Check the quality of the sheet metal (SS304)

Properly finishing the corners of the sheet metals

Dent shouldn’t be in the production.

Scratch shouldn’t be in the production.

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Refrigeration

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It is the most important part of the product as well as production process. It involves all the components such as Compressor, Condenser, Drier, Oil remover, Evaporator, etc. The equipment through which artificial environment created in the chamber that is known as refrigeration.

Electrification

Generally 2 people are involved in doing any electrification work and it is completed in maximum 3 days.

First they prepared the channels of the electric certificate.

After they connect all the MPCB

Then after that PLC & DLC are putting in proper place.

Then finally connect all the input lines from compressor

Finally check the wirings

QUALITY CONTROLL DEPARTMENT

It performs the following activities:

Inspection of inward materials as per the control plan & clearing the material within 2 days from the date of receipt of material.

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Identification of accepted & rejected materials & moving the same to the stores. Recording the non-conformance in the non-conformance register.

Inspection of each & every process of chamber in all stages of production & ensuring the product meet the work order & design requirement & conducting the performance test as per customer test cycle & recording the test report.

If non-conformance rose during in process or in final inspection then its in-forming to the concern department regarding he same. Monitoring the non-conformance closure at the earliest & re-inspecting and verifying the correct-ive action.

Justifying the performance of the chamber during customer inspection. Iden-tification & traceability of the projects with respect to the details furnished in the instruction manual & on the project. Review quality assurance status to project co-coordinator. Calibration of the measuring instruments at per calibra-tion plan. Issue dispatch request to the admin.

WORK FLOW MODEL

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Customer gives the order

Standard Product

Customized

Product

Design & development

Fabrication &QC Purchase

Powder coating

Frame assembly

Door assemblyRefrigerationElectrificationProduction testingInspection Dispatch

The work flow of the organization begins with marketing department. After getting the order inquiry from customer it investigates about the customers’ position, financial strength, etc. & send the quotation as per customer requirement.

If the customer satisfied with the quotation then further step goes for negotiation. After negotiation purchase order as well as advance payment (40% if Pvt. Company or no advance if Govt company) received from customer.

The receiving of a purchase order means receiving of a project. So order for one product is known as one project.

Marketing dept send the purchase order to the administration dept. Then administration dept prepares the work order of the purchase order. If the work order is a standard work order, then one copy of that order sends to stores department & one copy sends to production department. The standard work order is known as business opportunity. If the work order is custom built work order then it is known as design opportunity. Then it sends to the design & development department for design or drawing the product as per customer requirements.

After designing or drawing the product one copy of drawings send to the production department. And also design department prepares a material document, which contains what are the raw material require for that product. One copy of material document sends to stores department & one copy send to production department.

After getting the standard work order or material document of designing product from administration dept. or design& development dept. respectively, Stores dept. finds out the availability of material for that project. Then Stores dept. prepares a shortlisted document of non-availability material for the project and that shortlisted document of material send to purchase department.

Then purchase department purchase the raw material from selective supplier, who supplies the raw material timely, at less cost with good quality & also interested to maintain long term relationship, by sending the purchase order.

After receiving the raw material from supplier, Q.C department inspect the quality of raw material during inward of raw material into factory. Then it goes to the stores department. Stores department issues the raw material for the project, as per material document received from Design dept. & material receipt from production dept., to the production department.

After receiving of material from the stores department, production dept starts production. Production department follows four steps to manufacture a product such as

It includes sheet marking as per drawings, sharing, bending, welding, grinding & powder coating. (b)Mechanical assembly: It consists of preparing of the chamber by assembling all the previous material from fabrication & making a proper shape of chamber. (c)Refrigeration: It is the most important part of the product as well as production process. It involves all the components such as Compressor, Condenser, Drier, Oil remover, Evaporator, etc. The equipment through which artificial environment

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created in the chamber that is known as refrigeration

SWOT ANALYSIS

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STRENGHTS :

1:- Manufacturing unique products

2:- Competitive advantage

3:- Low raw material cost

4:- Low labour cost

5:- Capture the whole target marketing area.

6:- Price leadership

7:- Establish a good brand name in this field.

WEAKNESS :

1:- Unorganised management system.

2:- Lack of skilled management professional

3:- Unable to meet customer delivery time (Lack of Time Management)

4:- There is no automation system to produce bulk quantity of products.

5:- Limited manpower resource.

OPPORTUNITIES:

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1:- Capture huge potential global market.

2:- Now this is the world of Globalization & Libarazation.

3:- They can merge with any giant company to capture the market capitalization.

TREATS:

1:- Economic Meltdown in the global market.

2:- Competition coming from foreign company.

3:- Attrition of skilled employee or labour.

4:- Various types of agreement given problem to enter in the global market.

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LEARNING EXPERIENCE

During the project training in the plant, I understand how it works practically from start point to end point. Before that I have only idea of production operation management system in theoretically.

It is great experience to see all these thing happen infront of eyes. It enhance my practical knowledge from one level to another level.

When I first heard about the company, I don’t know anything what they are manufacturing. It is totally new thing to me, after that slowly I came to know about the product , it features, usefulness etc.

As it is small scale industry but every year it is growing rapidly, because they try to capture market share in domestically as well as internationally. The atmosphere in the office and plant is very healthy. There is good relationship in between office staff ,management body and worker. They have good coordination in between them.

Apart from all these thing it gives me real picture how raw material come from the suppliers, how production process goes on, how it assemble, how it tested for quality inspection etc. I visited each department & it is good learn experience to me when employees share their experience for the organization to achieve the goal.

The training was informative & educative. It was a practically exposure to me.

Finding and Recommendations of the Study

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As we observe the details of production of climatic chamber. We collect the total time taken for chamber to complete manufactured process.This data is based on standard requirement of the customer. Customized prod-uct requires different timing for manufactures.

PAC NANO AQUA BIO FREEZE

HERCUL

SLIVER FOG

KINETIC

ALTIPLUS

TRAY DRY

GLACIOUS

PYRO

D&D - - - - - - - - - - -

FABRICATION 7 6 6 5 6 5 10 - 5 - -

POWDER COATING

2 2 2 3 3 3 3 - 3 - -

PURCHASE - - - - - - - - - - -

FRAME ASSAMBLY

1 1 1 1 - 1 2 4 1 1 1

DOOR ASSAMBLY

2 2 2 2 - - - - - - -

REFRIGRATION 4 2 2 2 - - 4 5 - 2 -

ELECTRIFICATION

5 3 3 2 - 3 3 5 1 2 2

FINALPRODUCTION

2 1 1 1 - 1 1 5 1 1 1

BOILER - 1 - - - - - 1 - - -

DISPATCH - - - - - - - - - - -

TOTAL TIME (days)

23 18 17 16 9 13 23 20 11 6 4

From the above information we come to conclude that Kinetic and PAC chambers are

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taking maximum number of days for manufacturing.

If we involve more labour to manufacture this product then it will possible to quickly finish.

FUTURE GROWTH & PROSPECTOUSC

Recently the organization applying four strategies for growth & expansion such as

TECHNICOLOGICAL STRATEGIES

Increase in number of technical staff

New products for development

Modularization & standardization of our products

ENHANCEMENT & DEVELOPMENT OF NEW INFRASTRUCTURE

OVERSEAS BUSINESS DEVELOPMENT STRATEGIES

Collaboration

Establishment of Business Association Networks

Show case of our products in the international events

Advertisement in the print media

DOMESTIC BUSINESS DEVELOPMENT STRATEGIES

Differential approach to segment markets

Domestic advertisement & expositions priorities

Rethinking on the strengthening and establishment of customer.

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PROBLEM STATEMENT (USING RESEARCH METHODOLGY)

PROJECT MANAGEMNT:

Project management brings together a set of tools and techniques performed by people to describe, organize, and monitor the work of project activities. Project managers are the people responsible for managing the project processes and applying the tools and techniques used to carry out the project activities. All projects are composed of processes, even if they employ a haphazard ap-proach. There are many advantages to organizing projects and teams around the project management processes endorsed by PMI.

By the help of the project management system we implemented PERT chart system to achieve the delivery scheduling time to customer.

Research Methodology:

A way to systematically solve the research problem by logically adopting various steps.

Methodology helps to understand not only the products of scientific inquiry but also the process itself.

Observation Method:

A research method that does not involve personal interaction between interviewer and subject.

We are using Observation Method in production line to find all the data regarding production operation system like (design development, fabrication etc). After finding all the data we put in MS Project/MERLIN and find the entire part chart of each individual product of the company to meet the delivery schedule time to the customer.

Company has problem that they can’t reach delivery time to the customer.So we follow PERT chart system

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PERT CHART FOR PAC

PERT CHART OF AQUA

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PERT CHART FOR NANO

PERT CHART FOR BIO FREEZ

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PERT CHART FOR SILVER FOG

PERT CHART FOR TRY DRYER

By doing all the PERT chart company can meet delivery system.

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BIBILIOGRAPHY & WEBLIOGRAPHY

Summer Internship -Anup Mishra

Production Operation Management- K.Aswathappa

www.cmenvirosystem.com

www.wikipedia.com

www.google.com

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http://www.google.com/

http://www.wikipedia.com/

http://www.cmenvirosystem.com/

Project Report on PERT CPM

Documents

Transcript of Project Report on PERT CPM