Project Green Market Ting

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    G & R Consultancy,Chennai, IndiaTel.: +91 9600035556

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    RESEARCH PROPOSAL

    1.0 Proposed Title: Green marketing on corporate strategic A comparative study of two

    Indian companies

    2.0 Background of the problem:

    Green marketing is relatively new focus in business endeavors and came into prominence only

    in the late eighties (Ottman 1998). Since the mid-nineties, environmental legislation has

    increased, leading to a higher level of awareness of environmental issues in the business

    domain and many corporations being required to consider the issues in their strategic planning

    in order to meet stricter environmental standards. The past decade has shown that harnessing

    consumer power to effect stricter environmental change is far easier said than done. The so-

    called "green-consumer" movement in the United States has struggled to keep afloat by not

    quite being able to reach critical mass not being at the very fore-front of shopper's minds.

    Ken Peattie (1999) defined environmental marketing in terms of customer satisfaction in a

    sustainable fashion which refers as the holistic management process responsible for

    identifying, anticipating, and satisfying the requirements of the consumers and society, in aprofitable and sustainable way. However, the definition provided by the Charter (1992) adds a

    strategic dimension to the concept other than customer satisfaction and stressed the

    importance of a long term perspective and the role played by stakeholders. According to

    Charter (1992), green marketing is defined as greener marketing is a holistic and responsible

    strategic management process that identified, anticipates, satisfies and fulfil stakeholder needs,

    for reasonable reward, that does not adversely affect human or natural environmental well

    being.

    In India, there is an increased awareness and interest on green marketing strategies asevident from the sharp increase in number of ISO1400 companies. The first indication of

    consumer interest in green products came through the study conducted by Peattie (1999) which

    indicated that in India for environmental protection almost 56 percent of the people are willing to

    pay. In another survey conducted by Gallup, revealed that Indians want their country to address

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    G & R Consultancy,Chennai, IndiaTel.: +91 9600035556

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    owns TutorsIndia. The document is allowed to be used by visitors. Unauthorised copying & forwarding of thisdocument is strictly prohibited and may entitle legal action as per the IP laws of the country.

    issues related to environmental. Traditionally, the market strategy of the company was to

    increase the profit (Peattie 1999, p.57) but early nineties there is a change in the firms strategy

    where the company must consider the effect of its action on all stakeholders including animals

    and nature (Klonoski, 1991). Green-marketing, as a concept is pretty nascent, and as a

    consequence, it has not been extensively explored/researched to the extent it should have,

    particularly in India. Thus, this made the researcher to study the marketing strategies adopted

    by the Indian companies

    2.3. Aim: To examine the green marketing strategies adopted by companies

    2.3.1. Objectives:

    1. To understand how the green marketing strategies are developed by the two companies

    2. To analyze the benefits of having green marketing strategies

    2.3.2. Research questions

    In order to fulfill the objectives, the study had following research questions

    1. How two companies segment their market based on the consumer tendencies towards

    green marketing?

    2. How green market strategy is chosen for the companies?3. How marketing mix is influenced by the choice of green marketing strategy?

    4. What are the advantages that companies obtain by the adoptions of green marketing

    strategy?

    In order to fulfill the research questions I have chosen two leading companies engaged in India,

    both of which are reputed brand names in consumer goods and initiated the green marketing

    concept in relatively same time frame.

    3.0 Literature Review

    The review of literature provided scientific theories and cites various literatures that was done

    elsewhere in related green marketing strategies adopted by the companies which will in turn

    help to provide foundation for analysis and discussion

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    According to Ginsberg & Bloom (2004), the first step is to gain rich understanding on consumer

    preferences towards green marketing i.e., whether the development of product that has green

    attributes is better selling point to target consumers. Various studies have showed that to know

    the target green market segment better, there is need for appropriate individual consumer

    tendencies towards green marketing (Fuller, 1999, p330-331; Coddington, 1993, p.83). There is

    no one single strategy that will work for all companies, it all depends on the own individual

    objectives, target market, resources etc (Polonsky & Rosenberger, 2001).

    The development of green marketing strategy to a company is complex. Studies have showed

    that green marketing as a creating opportunity to innovate in ways that make a difference and

    at the same time achieve business success (Grant,2007 p.10). Various authors has proposed

    different models to develop strategy that includes the green marketing grid (Grant, 2007, p.10,

    59) and the green marketing strategy matrix (Ginsbgerg & Bloom, 2004). Further, holistic and

    integrated approach is necessary to implement green marketing strategies in all areas of the

    marketing mix was emphasized by Polonsky & Rosenberger (2001).

    Companies can able translate those concerns into action through marketing mix only if they are

    truly committed to environmental concerns. There is an argument exists in implementation ofstrategy that are considered to be environmentally superior that creates competitive advantage

    by stimulating innovation and tapping into concerns of consumer (Porter & Van der Linde, 1995;

    Elkington, 1994). According to Fuller (1999, p.39), companies that do not implement innovative

    green marketing strategy will struggle to tough emerging global market and moreover viewed as

    uncompetitive and unresponsive. Study by Jacquelyn Ottman (1993) reveled that practicing

    green marketing helps the companies to increase their market share and also gain more profit.

    In addition, the author further states that the companies will offer some personal rewards

    indirectly to people like integration of their own value into work place. Further several benefitsare offered due to implementation of green marketing strategies such as reduction of trade

    barriers, few health and safety impacts; improve community and employee relation,

    environmental improvement and accurate information (Kuhre, WL, 1995)

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    In order to understand the repose of UK and German companies to environmentalism, a study

    was conducted by Pujari and Wright (1996). The results showed that the importance of

    organization structure in implementing market strategy and companies also vary by their

    environmentally conscious product design dimensions and this made the authors from that

    study to recommend the importance of supportive structure in place for effective

    implementation. Further Walley and Whitehead (1994) argued that greening strategy is difficult

    to do in practice. In order to be optimizing the economic return on their investment, companies

    must develop their strategies that transform environmental investment into sources of

    competitive advantage (Orsato, 2006). Given that there is urgent need for development of

    marketing strategies that can earn sustainable advantage in terms of profit to the firms and

    minimal impact on the environment. Thus, the study will attempt to provide an overall

    understanding of the marketing strategies both in terms of consumer and organization

    perspectives

    4.0 Methodology

    4.1. Research approach:

    The researcher adopted case study approach for the present thesis in order to gain deeper

    insights into events such as how green marketing strategies can be developed and reasons for

    companies to adopt green marketing. When focusing on one or few research units with purpose

    of achieving in depth information, the preferable approach is case study (Denscombe, 2000,

    p43). As stated by Yin, when researcher has little control over events and when the focus in on

    a current phenomenon in a real life context and further to answering how or why questions,

    case study is the preferred approach (referred by Ghuari & Grinhaung 2005, p115).

    The researcher decided to conduct a comparative study of two Indian companies due todescriptive nature of the thesis. Hence, the research approach adopted was qualitative one. As

    stated by Holme and Solvang (1997), a qualitative method makes the researcher to understand

    and interpret the qualitative nature of the data that stands in the centre. The first step of the

    qualitative portion of the research will involve an in-depth study and review of the extant

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    owns TutorsIndia. The document is allowed to be used by visitors. Unauthorised copying & forwarding of thisdocument is strictly prohibited and may entitle legal action as per the IP laws of the country.

    literature and techniques applicable to the specific research problem, including

    operationalisation of environmental issues within the marketing mix and strategies developed by

    the companies. The objective is to fully understand how the companies develop marketing

    strategies to sustain in competitive market.

    4.2. Case selection

    Based on the observations as made in the earlier studies as mentioned in our literary review we

    selected two leading companies engaged in consumer products marketing in India. The

    researcher used convenient sampling method to select two companies engaged inconsumer

    products in India and who have green marketing strategy already in place. These are i) Blue

    Star and ii) Philips India

    Blue Star is the largest single source of air-conditioning equipments in India. They completely

    phased out their CFC using Centrifugal chillers They are using HCFC instead which have to be

    much less ODP (Ozone Depletion Potential)

    Philips India has been using a corporate wide eco-vision program since 1998.The program

    require each business group under its purview should design or redesign one flagship product

    every year. A few energy efficient products that has been designed as a result are KALA and

    DECT telephones, a 32 inch TV set, and a video cassette recorder among them

    4.3. Sample size

    Although Walker (1985) suggested 20-40 in-depth interview are required for the qualitative

    research. Due to limitation of time frame allocated for the present study and the cost involved,

    the research will conduct interview from 10 managers / executive managers and 5 from each

    companies. The size of the sample for the qualitative study was determined when saturation

    was reached for theory and information, and anything new being added.

    4.4. Data collection

    Primary data:

    In order to gather the necessary data and also provide profound insight into the topic of

    strategic green marketing, the researcher considered interviews to be the most suitable way

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    owns TutorsIndia. The document is allowed to be used by visitors. Unauthorised copying & forwarding of thisdocument is strictly prohibited and may entitle legal action as per the IP laws of the country.

    (Denscombe, 2000, p.132). The interview method was chosen for the present study reason

    being permit face to face contact with respondents (Bryman & Bell 2007); to obtain new

    insights, yield richest data, explore the topic in depth, flexibility to the interviewer in

    administering interview to particular individual, help in clarification of questions and cognitive

    aspects of the response. However there are disadvantages with reference to the interview

    method like selective perceptions, recall error, inconsistencies due to flexibility, information

    collected would be too large to construct the theme, transcription would be difficult (Yin

    2003;Crescwell 2007;Newman 2003)

    To collect data from the interviewees author proposed to use semi-structured interview guide as

    the very fact that interview questions were expected to vary due to the act that the cases had

    very different strategies. According to Walshman (1995) interviews allow the best access to the

    interpretations that the participants have regarding the actions and events, which have or are

    taking place and the views and aspirations of themselves and other participants. In qualitative

    method there is an added advantage, as it allows the researcher to go back and evaluate the

    interpretations provided by the interviewee or the respondent in some detail where other

    methods in general do not allow. Interviewee will be conducted among managers of the

    companies who are mere responsible for the development of green marketing strategies.

    Interviews were noted down by the researcher by taking extensive notes and alsosimultaneously recorded.

    Tentative questions (Semi-structured)

    1. What is your core business? can you explain it briefly?

    2. When you have started to implement environmental standards to your business?

    3. How your existing products different from green products?

    4. Who are your customers?

    Secondary data collection

    Secondary data was collected from different website, annual reports, books, journals andarticles, websites, newspapers, magazines, case studies. The aim of this data collection is to

    find out the related data regarding strategies adopted by the Trident solutions. The data thus

    obtained will be an essential part of the dissertation topic.

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    4.5. Pilot study:

    A pilot study was conducted among interviewees to make sure that the terminologies used are

    correct and appropriate. Interview will be conducted in person using face to face method, as

    this will help the interviewer to ask as many questions which were not in t he interview guide

    depending on the respondents answers (Denscombe, 2000, p.135).

    4.6. Data analysis

    The data was analyzed using content analysis. After the interview completion, data reduction

    was undertaken in order to identify the patterns and themes in order to gain insight and

    understanding. Data was coded, examined, compared and categorized based on the research

    questions (Ghauri & Gronhaug, pp. 2005). If further data are required or new question arose,

    then further data collection will be undertaken. Throughout the analyzing process, comparison

    was done to find differences, similarities and meaning (Ibid, p.209).

    References

    Ackerstein, Daniel S. and Lemon, Katherine A. (1999), Greening the Brand: Environmental

    Marketing Strategies and the American Consumer, in Charter, M. and

    Bryman, E. & Bell, A (2007), Business Research methods. Oxford University Press Inc., New

    York.

    Creswell, JW (2003) Research Design: Qualitative, Quantitative and Mixed Method

    Approaches. California: Sage Publications.

    Ottman, Jacquelyn (1998), Green Marketing: Opportunity for Innovation, 2nd Ed., Lincolnwood,

    IL: NTC Business Books.

    Peattie, Ken (1999), Trappings versus substance in the greening of marketing planning,

    Journal of Strategic Marketing, 7, 131-148.

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    G & R Consultancy,Chennai, IndiaTel.: +91 9600035556

    Email: [email protected] Website: http://www.tutorsindia.com.

    This document & the content thereof are the intellectual property of G & R Consultancy The parent company that

    owns TutorsIndia. The document is allowed to be used by visitors. Unauthorised copying & forwarding of thisdocument is strictly prohibited and may entitle legal action as per the IP laws of the country.

    Polonsky, M.J., eds., Greener Marketing: A Global Perspective on Greening Marketing Practice,

    Sheffield, U.K.: Greenleaf Publishing.

    Klonski RJ (1991). Foudnational considertional in the corporate social resposnility debate.

    Business Horizons, 34 (4), 9-18

    Ginsburg JM & Bloom, O. (2004). Choosing the right marketing strategy. MIT sloan

    Management Review, 46(1), 79-84

    Fuller, Donald A. (1999), Sustainable Marketing: Managerial-Ecological Issues, London, Sage

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    Coddington, W.(1993). Envroeonmtal marketing:psoitve strategies for reaching the green

    consumer. New York, NY:MCGraw-Hill, Inc

    Grant, J. (2007) The green marketing manifesto. Cornwall:TJ International Ltd.

    Pujari, Devashish and Wright, Gillian (1999), Integrating Environmental Issues into

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    Stakeholders, Journal of Euromarketing, 7,4,43-63

    Kuhre WL. (1995). ISO 14020s Environmental LabellingMarketing. Prentice-Hall: Englewood

    Cliffs, NJ.

    Walley, N. & Whitehead, B. (1994). Its not easy being green. Harvard Business Review, 72 (3),

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    Orsato, R. (2006). Competive environemtal strategies: When does it pay to be green?

    Californina Management Review, 48(2), 127-143

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    G & R Consultancy,Chennai, IndiaTel.: +91 9600035556

    Email: [email protected] Website: http://www.tutorsindia.com.

    This document & the content thereof are the intellectual property of G & R Consultancy The parent company that

    owns TutorsIndia. The document is allowed to be used by visitors. Unauthorised copying & forwarding of thisdocument is strictly prohibited and may entitle legal action as per the IP laws of the country.

    Ghuari, O., Gronhaug, K. (2005). Research methods in Business studies: A practical guide Thist

    Edition. Harlow: Financial Times/Prentice Hall.

    Dean, T, Brown, RL & Bamford, CE 1998, Differences in Large and Small Firm Responses to

    Environmental Context: Strategic Implications from a Comparative Analysis of Business

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