Project BackgroundWWW Cargo Pte Ltd (Project Sponsor) is a privately owned

company offering a one-stop total logistics package. At the moment, the daily business operation of WWW

Cargo Pte Ltd heavily relies on MS Excel, where company staff will operate on the same set of excel files at the shared network drives. This prevent staffs concurrently access the same set of files. Also staffs need to manually navigate inside the file folders and excel worksheets in order to find the data.

As a result, it is decided that a new system with web platform support is required to change this situation.

Import Business Flow

Local Suppliers

Overseas Singapore

Agent (Forwarder

)

WWW (Forwarder)

Suppliers (Shipper) Customer

(Consignee)

Goods shipped to consignee

By overseas agent

Consignee orders the goods and

Makes payment to the shippers

Project ObjectiveTo develop the Enterprise Cargo Management System

(ECMS) which will automate the end-to-end business process for WWW Cargo Pte Ltd, a logistic service provider

The new system is expected to ease their daily operations which is currently very much manual in nature, to a large extent.

Due to project resource constraint, the project will focus on import operation while leaving export operation for future phase.

Requirements OverviewThe main system users are the Employees, Managers (or

management) and System Administrators.Relevant user documentation (e.g. user guides) shall be

created for both training and system support/maintenance.Open-source software shall be used for the development of

the ECMS system.ECMS system shall be built using object-oriented

technologies and techniques. Rational Unified Process (RUP) methodology shall be

adopted as the development approach.Any formal changes to the requirements shall follow the

SE18-7S “Change Control” procedure in the quality plan.

Requirements OverviewCustomer Profile Management

The system is required to keep track of WWW Cargo customers’ profiles with their supplier information.

Agent Profile Management The system is required to keep track of all the agents’ profiles

with all branch details.Shipment Tracking Management The system is required to allow user to track shipment by

creating new shipment, updating shipment status. On status update, notification email should be sent to customers automatically.

Requirements OverviewSea & Air Import Document Processing

For each import shipment, quite a few documents needs to be issued due to business requirements. The system should minimize the data entry performed by the staff and generate all the necessary documents as required.

The following documents may be required for Air Import Shipments Air Import Costing Sheet Air Import Delivery Notes

The following documents may be required for Sea Import Shipments Sea Import costing sheet Sea Import Notice of Arrival with charges or without charges Sea Import delivery note Sea Import trucking instruction Sea Console manifest Transhipment cover note Shipping note House Bill of Lading (HBL) Master Bill of Lading (MBL)

Requirements OverviewBusiness Reporting

The system should allow user to view the monthly business report which describes the summary of shipments in the month.

User Administration The system should allow administrative user to create/remove users and

configure user access rights.

Project Progress – completed to date

Initial PlanningSet-up Project Filing SystemProduce Quality PlanProduce Project Plan Review / Finalize Quality PlanReview / Finalize Project Plan

Requirements IdentificationInterview Users & Gather RequirementsProduce User Requirements SpecificationInternal Review / Finalize User Requirements

SpecificationExternal Review / Finalize User Requirements

SpecificationUser Requirements Specification Sign-off

Project Progress – Plan for next phase

Prototype Produce UI Prototype Review UI Prototype Produce System Prototype Review System Prototype Produce Prototyping Study Report Review / Finalize Prototyping Study Report

Functional Specification Produce Use Case Model Survey Review / Finalize Use Case Model Survey Produce Use Case Realization Reports (Analysis) Review / Finalize Use Case Realization Report (Analysis)

Project Progress – Plan for next phase

High-level Design Specification Produce High Level Software Architecture Review / Finalize High Level Software Architecture Produce Transition Strategy from Analysis to Design Review / Finalize Transition Strategy from Analysis to Design Produce DB Logical Design Review / Finalize DB Logical Design