Professional Installer Empowerment Embracing Technology.

Professional InstallerEmpowerment

Embracing Technology

ePartConnectionOn-line Ordering

Today, the professional installer wants information, data, and answers

Fleet, commercial account, DIY, and farming community need the same

Give them what they want

The only competitor in the aftermarket is the OEM/new car dealership


We need to promote CRM to our installer customers

Customer Relations Management

Customer Retention Marketing

We like to share what our customers demand and what technology has provided


eStore (On-line parts ordering) has been a huge success for the professional installer

Installers can quickly access prices, QOH, graphics, and other valuable information

Opening Screen After Login

E-Tools & Equipment – Updated Daily

Completely Automatic Updates Every Night

Parts Selection Screen

Ability to Show Stocked Parts Only

Fleet Survey

Categories on a Per Customer BasisEspecially Designed for Installers

That Service Fleets

Custom Parts List BY VEHICLE

Ability to Record Lost Sales

User Defined Reasons

Part Image by Clicking “Camera” Icon


eStore (On-line parts ordering) has been a huge success for the professional installer

Installers can quickly access prices, QOH, graphics, and other valuable information

Multi location inventory availability information

See Availability in Remote Locations by Clicking “Binocular” Icon

ePartConnectionInformation

Free Labor Guide

Included at No Charge!!

Available for a Low Monthly Charge


Free Labor Guide

Free Removal and Installation Procedures

Complete “How-To” Information for Many Categories

Detailed Diagrams

Actual Photographs of Job


Free Labor Guide


Free Vehicle Specifications

Data Included in Catalog


Free Labor Guide


Free Vehicle Specifications

Free Maintenance Intervals

Select Vehicle’s Mileage

View Recommended Services

Easy to use FREE Shop Management Software

Stock Check Your Supplier

Part Order History Accounts Receivable

Only Available Through Participating ePart Jobbers and W/D’s


Non-Cataloged Parts & AccessoriesBulk HoseOilsShop SuppliesPerformance Items

Create Custom “Catalog” of Front-End Merchandise Not Found in

Make/Model/Year Lookup

“Drill Down” Through Options, Set Up by Jobber

Page Displaying Parts, Quantities and Prices

Click on Image For Enlarged View


Non-Cataloged Parts & AccessoriesBulk HoseOilsShop SuppliesPerformance ItemsGraphic IllustrationsCustom Catalog Make Your Own Year, Make and Model

Lookup

Create Groups of Parts Similar to a Kit, Stimulating Related Item Sales


Hot Links

Create and Customize As Many Links as You Wish


Hot LinksMonthly Specials

Use Hot Links to Target a Specific Group of Parts in Non Catalog Parts



Manufacturer’s Websites

Create a “Line Card”, With Links To Manufacturer’s Websites




Newsletter

Use Your Company’s Newsletter




Newsletter

Email Campaign Use ePart to Notify Your Customers of Special Events, etc.


Promotions Give Your Customers Incentives to Buy From You

“Thermometer” Graphs to Show Customers Their Progress Towards a Goal


Promotions Promos for Sales by Product Line

Monitor Purchases for a Specific Product Group

Sales by Product Line

Customer Sees Complete Promo Details and Progress by Rolling Mouse Over Thermometer



Promos for Sales by Dollar Amount

Create Promos Based on Sales Volume

Sales by Dollar Amount




Promos for Units Sold by Product Line

Specify Quantities Purchased of a Particular Line to Reach a Goal

Units sold by Product Line

Setup Promo Criteria on This Screen

See Total Sales on an Easy To Read Graph




Promos for Units sold by Product Line

Promos for Internet Sales

Promos Create Customer Loyalty


Auto Ordering The Installer can view QOH at the Jobber location as well

as the W/D

Never Lose Sales On Out-Of-Stock Items if Available From Your W/D


Auto Ordering The Installer can view QOH at the Jobber location as well

as the W/D

When the Installer orders the part, a pick ticket is printed at the Jobber and the W/D

The pick ticket indicates the Installer/Jobber information

Results in no phone calls and increased efficiency

Automatically Creates “Paper Trail” for Complete Transaction

Never Lose Track of a Transaction When Coming From Your W/D

Eliminates The Need For Follow-up Calls to W/D


Benefits24/7, NO phones, NO on holds

Loyalty to the Vendor

Higher gross Profit

Less Mistakes/Less Returns (by OVER 50%)

ePartConnectionTestimonials

Art TempletonGun Hill Auto PartsBronx, NY

“How did I take my company into the future?”

“ePartConnection has put me way ahead of my competition.”


Greg MaselasSouthern Distributors, IncWashington, DC

“ePart Connection has freed up our phone lines and makes our customers answer the correct questions which eliminates wrong parts being returned.”

“I would not want to be without ePartConnection.”


Ernie Blome

One Stop Parts Source

Santa Ana, CA

“ePartConnection has increased the efficiency of our customer service staff by about 20%.”

“ When we arrive in the morning we already have orders to fill, how great is that.”

Thank you

Professional Installer Empowerment Embracing Technology.

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