Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So...

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@uibreakfast #LTVConf Product Strategy Essentials How to Build Focused & Profitable Products

Transcript of Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So...

Page 1: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Product Strategy Essentials

How to Build Focused & Profitable Products

Page 2: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

What products we’re talking about

Infoproducts (books, courses)

Productized consulting

Software

Page 3: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Page 4: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Poor strategy is a recipe for disaster.

Page 5: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Why your product should existAudience + Pain

300x500 Method

Page 6: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Today you’ll learn how to...Define your strategy

Apply your strategy

Deal with new features

Think large scale

Page 7: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Step #1

Define Your Strategy

Page 8: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Four pillars of product strategyAudience

Goals

Tasks

Objects

Page 9: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Q1. AudienceWho is your ideal user (paying customer)?

Do you know them?

Do you like them?

Can they pay you?

Do you know how to reach them?

Page 10: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Q2. GoalsWhat goals is the user trying to achieve with your product?

Page 11: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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I want to write a book...(because then I can) build authority

(because then I can) have better clients

(because then I can) make more money

(because then I can) travel more

Page 12: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Q3. TasksWhat primary tasks does the user perform daily

with the help of your product?

Page 13: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Classify tasks by typeAnalytical

Proactive

Reactive

Page 14: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Q4. ObjectsWhat objects (entities, items) do users create and manage while

performing their tasks?

Page 15: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Use the real language of your customers to describe product

strategy.

Page 16: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Step #2

Apply Your Strategy

Page 17: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

In your sales copyAddress the audience

Appeal to their big goals

Describe their tasks

Page 18: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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In your product designFacilitate the important tasks

Focus on one task at a time

Carefully manage the important objects

Page 19: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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In books & coursesOrganize your book as a sequence of key tasks

Focus on one task per chapter

Be consistent with language, give definitions & make a glossary

Page 20: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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In software productsFocus on streamlining just a few important tasks

Make it one important task per screen

Build your navigation around objects

Page 21: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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“Find out what people like, and make your strengths stronger. Because that’s

what makes people love a product — rather than a product that’s just okay

in every regard.”— Ankur Nagpal, the founder of Teachable

Page 22: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

So what did I do wrong with my first book?

Vague audience

Vague goals

Vague tasks

Page 23: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Step #3

Deal with New Features

Page 24: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Feature creep can ruin your product.

Page 25: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Shubunkin GoldfishPrice: £2 each

Page 26: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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New fish implications20 gallons of water for the first fish, 10 gallons for each additional fish

Like to dig out plants

Bully other kinds of fish

Need daily maintentance

Page 27: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

New feature implicationsStrategy

Marketing and sales

Support

Usability

Page 28: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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“My job is saying ‘no’ a lot. You can’t make a tool that satisfies everyone. And if you try, it’s going

to be a terrible tool.”— Peldi, the founder of Balsamiq

Page 29: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Classic qualifying questionsDoes this feature solve a real pain?

What are the development and support costs?

Can we build an integration instead?

What part of the existing user base will benefit from this immediately?

Page 30: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Product strategy questionsDoes it serve your ideal audience — or does it expand it?

Does it serve the big goal — or does it add more goals?

Does it facilitate the important tasks — or does it add new tasks?

Does it breed new objects?

Page 31: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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More goals and tasks don’t make a happy user.

Page 32: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Step #4

Think Large Scale

Page 33: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Nothing exists in isolation.

Page 34: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Simple product lineupFree lead magnet (free course)

Entry-point purchase (book)

Main product (SaaS, consulting)

Page 35: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

@uibreakfast #LTVConf

Advanced product lineupFree lead magnet (free course)

Entry-point purchase (book)

Medium-touch product (course, workshop, or consulting package)

Main product (SaaS, consulting)

Super-expensive “dream” product

Page 36: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Think of your personal strengths.

Page 37: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Meet Marie PoulinDigital Strategy School (expensive course)

Doki (courseware)

Consulting business (helping clients build courses)

Page 38: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Content strategyMailing list setup

Free course

Blog & newsletter

Book

Podcast

Videos

Page 39: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

Continue learning about product strategy with this free course

uibreakfast.com/ltvconf

Page 40: Product Strategy Essentials...— Ankur Nagpal, the founder of Teachable. uibreakfast #LTVConf So what did I do wrong with my first book? Vague audience Vague goals Vague tasks. uibreakfast

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Focused strategy is a luxury you can afford.