Product Establishment

8/8/2019 Product Establishment

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WLR3 Product Establishment

A breakdown of the steps required to

launch WLR3 services

18th December 2006.


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WLR3 Product Establishment - Web Conference-Call 2

Contents

Introduction

Summary of Product Establishment

CP ORT Criteria

PE: A Step-By-Step Guide

CP Test: Some Useful Information

Next Steps & Contact Information


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Introduction to WLR3 Product Establishment

WLR3 is a new product offering from Openreach requiring afundamentally new method of connectivity which delivers a multitude ofbenefits to Communication Providers (CPs)

Openreach has developed a WLR3 Product Establishment (PE)process that allows CP and Third Party Integrators to familiarise

themselves with and meet the required standards for the new systemsand processes associated with WLR3 Analogue

These slides provide an overview of the process by which a CP canbecome a provider of WLR3 on the Equivalence ManagementPlatform.

This information is intended for those CPs who have already registeredtheir interest in becoming a WLR3 provider. Those CPs who have notyet registered are invited to do so through the Customer ReceptionTeam or their existing Communications Business Manager (CBM).


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Registration for WLR3

By registering their interest, a CP enters into Phase 0.

This preliminary stage, which occurs prior to the formal start of PE,

provides the CP with an introduction to the WLR3 product and to the

Product Establishment process. It also offers the CP the opportunity to

take advantage of support from Openreach (e.g. WLR3 seminars)

The completion of Phase 0 activities will enable Openreach to offer the

CP a formal PE start date based on the readiness of both parties.

CPs who are already registered and who wish to formally commence

Product Establishment may do so by following the next stepsinformation provided at the end of the presentation.


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EMP WLR Product Establishment Process

Phase 0: CP Registration

This phase is required for the CP to register their interest in WLR3 with Openreach, to fully understand the

prerequisites to Product Establishment and to ensure the readiness of both parties prior to beginning PE Phase 1.

At the end of Phase 0, the CP will be asked to demonstrate its readiness against CP ORT 0 criteria and will

subsequently be assigned a Phase 1a start date.

Phase 1: Enrolment and Set-up

The CP Enrolment Phase represents the formal start of the PE process. During this stage the CP PE plan is

developed and Openreach resources are assigned to support the activities.

Phase 1a: CP Enrolment Commercial Contracts, Gathering of Customer Technical and Financial information, PE milestone

planning

Phase 1b: CP Set-up Building the CP on the EMP components (e.g.B2B Gateway)

Phase 2: CP Test Phase 2a: Connectivity Testing

Phase 2b: Functionality Testing

Phase 3: Live Verification and Ramp Up

Phase 0:

CPRegistration

Phase 1b:

CP Set-up

Phase 2a:

ConnectivityTest

Phase 1a:

CP Enrolment

Phase 2b:

FunctionalityTest

Phase 3:

Live

Verification &

Ramp Up


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CP ORT Gates: An introduction to the concept

CP ORT is a series of tests and checks (Gateways) to ensure that the CP isready and able to proceed through the various stages of ProductEstablishment, eventually, launch as a WLR3 provider.

CP ORT gates are not designed to delay a CPs progress through ProductEstablishment, rather to ensure that each stage can be completed as smoothlyas possible.

The CP ORT Gateways ensure minimum criteria are met before progression tonext stage

A Gateway may occur partway through a PE phase to enable the followingphase to commence in parallel

Each CP ORT Gateway is an assessment which will result in appropriateOpenreach recommendations that the CP progresses into the next stage

6 CP ORT Gateways (CP ORT0 CP ORT5) will be executed to provideauthorisation to proceed to the next stage of Product Establishment


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CP Operational Readiness Testing (CP ORT)

CP ORT is a series of gateways completed during Product Establishment at several

intervals to assess the degree of readiness of the CP for entry to the following phase or

activity

Please note that the diagram below is for demonstration purpose and is not

representative of the timescales between the gates.



There are 6 CP ORT gateways

0:CP Readiness & Entry into WLR3 Product Establishment (P0 to P1a) Assessment of CP readiness for entry into Product Establishment

1:Entry into CP Testing (P1b to P2a) Ensuring all commercial, test planning and test set-up activities on both the CP and Openreach

sides prior to commencing CP Testing

2: Entry into Live Verification (P2b to P3) Ensuring all commercial, launch planning and live set-up activities on both the CP and Openreach

sides Ensuring the CP has completed at least the mandatory level of testing against the Openreach test

environment prior to entering Live Verification

3: Entry into Ramp-Up (P3) Ensuring the mandatory levels of Live Verification activities have completed prior to entry into

Ramp-Up

4: Entry into Hand Over to BAU (P3) Ensuring the ramp-up target has been achieved and that Openreach operations are ready toaccept the CP in question prior to handing over to BAU

5: Acceptance by BAU, CP Launched (P3 complete) Acknowledgement from BAU that the CP has been accepted into live operations and has been

declared as Launched as a WLR3 provider on Openreach EMP


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The PE Process - A step-by-step guide


A breakdown of the steps required to launch

WLR3 services



Phase 1a:

CP Enrolment

Phase 1b:

CP Set-up

Phase 2a:

Connectivity

Test

Phase 2b:

Functionality

Test

Phase 3:

Live

Verification &

Ramp Up

WLR3 Product Establishment Process

Phase 0:

CP

Registration

CP Signs NDA

CP Completes

Registration

Questionnaire

CP Completed CP

ORT 0 Test

CP Education

(Product

Documents)

CP Attends WLR3

Seminar

CP selects data forCP ORT 0 test

Openreach inform

CP of PE Start

Date

CP Dashboard

Activated

PE Milestone

Planning

CP Receives

Generic Test Pack

Complete CRD

CP Credit Check

(New CPs only) *

WLR3 Contract

CP Build on EMP

Components

CP Transition

Planning

CP Test Planning

Connect to On-

Ramp

Environment

Test Digital

Certificated

Test ebXML

Payload & Schema

Connect to CP

Test Environment

Execute Test

Cases

Resolve Issues

Re-submit Tests

Resolve manualintervention

Submit successful

test data to

Openreach

Confirm CP Setup

Execute Live

Verification

Execute Volume

Ramp-Up

* A New CP is a communication provider who does not have an

active subscription to the current WLR product. A CP may be

required to pay a deposit based on the outcome of the Credit check



WLR3 Product Establishment Process

Key Activities

CP Registers interest to deploy WLR3 with Openreach

CP and Openreach sign Non Disclosure Agreement

CP complete registration questionnaire. This will provide key information to Openreach andenable the CP to identify areas where support may be required

CP is supported through familiarisation of WLR3 Product and PE Process through: Reviewing documents provided on Openreach.co.uk

Attending CP WLR3 Seminars

Ad-hoc support provided by Openreach Business and Engagement Managers

CP informs Openreach of the date they wish to demonstrate their readiness against the CPORT 0 Criteria

CP provides demonstration of readiness against the CP ORT 0 Criteria

Following the successful completion of CP ORT 0, Openreach inform CP of the start date forthe beginning of PE Phase 1a.

Indicative Timescales: Variable based on CP schedules.

CP ORT Gate: CP ORT 0 CP Ready to Process with PE.

Phase 1a:

CP Enrolment

Phase 1b:

CP Set-up

Phase 2a:

Connectivity

Test

Phase 2b:

Functionality

Test

Phase 3:

Live

Verification &

Ramp Up

Phase 0:

CP

Registration

CP Signs NDA

CP Completes

Registration

Questionnaire

CP Completed CP

ORT 0 Test

CP Education

(Product

Documents)

CP Attends WLR3

Seminar

CP selects data forCP ORT 0 test

Openreach inform

CP of PE Start

Date



CP ORT Gateway 0: Criteria Detail

CP Readiness & Entry into WLR3 Product Establishment

Assessment of CP readiness for entry into Product Establishment

Gateway 0 Criteria covers: CP Registration of Interest

Via email or the OR website

CP Engagement Questionnaire enable the CP to identify key decisions and capabilities which must be advanced prior toformally commencing PE

CP Deployment Model CP Direct: The CP connects its own OSS directly to the EMP Gateway

CP via SI: The CP utilises a SI solution which has previously been tested with the EMP

CP via Bureau: The CP uses a 3rd Party Managed Service which is already connected to the

EMP. The CP OSS (if applicable) has no direct connection with the EMP. Key Milestones Identified

Anticipated start date for connectivity testing

Anticipated start date for functional testing

Anticipated live / launch date



Phase 1a:

CP Enrolment

Phase 1b:

CP Set-up

Phase 2a:

Connectivity

Test

Phase 2b:

Functionality

Test

Phase 3:

Live

Verification &

Ramp Up

EMP WLR3 Product Establishment Process

Phase 0:

CP

Registration

CP Dashboard

Activated

PE Milestone

Planning

WLR3 Contract

Complete CRD

CP Credit Check

(New CPs only)

CP Receives

Generic Test Pack

Summary

The CP Enrolment Phase is the first stage in the PE process. During this stage the CP PE plan is

developed and Openreach resources are assigned to support the activities.

Key Activities

CP Dashboard Activation: A CP tracking dashboard is activated upon entry into PE Phase 1a. This will

be visible to both the CP and the Openreach PE staff throughout the PE Process.

Milestone Planning: The CP, supported by the Openreach PE Delivery Manager, plans out the activities

required for the completion of PE against the generic plan. This will be supported by a CP-facing PE

Dashboard

Complete CRD: Using a form provided, the CP submits commercial and technical information to

Openreach for the purposes of CP Enrolment and Set-Up (Phase 1b)

CP Credit Check: A credit check is required for all CPs who do not have an active subscription to the

current WLR3 product. Following this, a CP may be required to pay a deposit.

WLR3 Contract: CPs sign and return the Conditions for Wholesale Line Rental 3 to Openreach

Indicative Timescales:

4 weeks

CP ORT Gate:

Not applicable



Phase 1a:

CP Enrolment

Phase 1b:

CP Set-up

Phase 2a:

Connectivity

Test

Phase 2b:

Functionality

Test

Phase 3:

Live

Verification &

Ramp Up


Phase 0:

CP

Registration

CP Build on EMP

Components

CP Transition

Planning

CP Test Planning

Summary Upon completion of the CP Enrolment Phase, the CIO Customer Engagement Team works with

the CP to ensure that the CP is provisioned on the Equivalence Management Platform andassociated test environments. The CP will use this time for test planning as well as progressingwith high level plans around transitions (the eventual migration of existing customers from WLR2to WLR3).

Key Activities CP is set up on EMP components

CP Test Planning: Against the CP Test Scenarios document (see slides 18-20)

CP Transition Planning: Existing CPs engage with Openreach to plan the transition of existingassets from the current systems to EMP. The transition of these assets will occur after thecompletion of the PE Process. Note that Transitions do not need to occur immediately afterProduct Establishment and the CP may choose to wait once entering Business As Usual forWLR3.

Indicative Timescales: 2 weeks

CP ORT Gate: CP ORT 1: Successful completion of criteria allows entry into Test phases


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Phase 1a:

CP Enrolment

Phase 1b:

CP Set-up

Phase 2a:

Connectivity

Test

Phase 2b:

Functionality

Test

Phase 3:

Live

Verification &

Ramp Up


Phase 0:

CP

Registration

Connect to On-

Ramp

Environment

Test Digital

Certificated

Test ebXML

Payload & Schema

Summary Phase 2a tests and assures the connectivity with the TEST WLR EMP environment, including

testing firewall access, digital certificates and validation of the CPs XML schema.

Key Activities Once CP ORT1 is completed and all mandatory requirements on the checklist have been

successfully met, the CP commences the CP connectivity test, specifically to: Establish connectivity to BT On-Ramp system through Firewalls

Test Digital Certificates

Test ebXML schema

Test ebXML Payload

Resolve faults and confirm completion of connectivity testing.

Indicative Timescales: 2 weeks

CP ORT Gate: Not applicable


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Phase 1a:

CP Enrolment

Phase 1b:

CP Set-up

Phase 2a:

Connectivity

Test

Phase 2b:

Functionality

Test

Phase 3:

Live

Verification &

Ramp Up


Phase 0:

CP

Registration

Connect to CP

Test Environment

Execute Test

Cases

Resolve Issues

Re-submit Tests

Resolve manual

intervention

Submit successful

test data to

Openreach

Summary Once the connectivity testing is complete, the CP commences functional testing in order to test

fulfilment and assurance scenarios against the CP Test Environment.

Key Activities Run test cases developed from the supported test scenarios provided in the Generic Test Pack

Identify root cause of issues CP manages faults against their own system through to resolution

CP re-submits tests

Resolve an manual interventions and ensure the order is put back on the automated route.

CP submits the output data of the mandatory test scenarios to Openreach in order todemonstrate successful completion of CP Functionality Testing.

Indicative Timescales:

6 weeks

CP ORT Gate: CP ORT 2 Entry into Live Verification. This checkpoint ensures that all mandatory tests have

been completed and passed.


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Execute Live

Verification

Phase 1a:

CP Enrolment

Phase 1b:

CP Set-up

Phase 2a:

Connectivity

Test

Phase 2b:

Functionality

Test

Phase 3:

Live

Verification &

Ramp Up


Phase 0:

CP

Registration

Confirm CP Setup

Execute Volume

Ramp-Up

Summary After the Phase 2 test phase, the CP is required to go through Phase 3 - Live Verification to test

progression of single orders in controlled fashion on Live platform and ramp-up to BAU volumes insupported and structured fashion

Finally, upon completion of Phase 3, the CP has completed PE and moves on to Business As Usual.

Key Activities

Confirm CP set up on the live environment Execute Live Verification: The CP places orders in the Live environment in a controlled manner (initially

one at a time, gradually increasing order volumes). The CP is supported by the SMC during this phase.This stage is followed by CP ORT 3.

Execute Volume Ramp-Up: The CP places orders in increasing volumes until full production volumesare reached. This stage is followed by CP ORT 4.

CP Is handed over to Business As Usual operational teams. This stage is followed by CP ORT 5.

Indicative Timescales: Variable

CP ORT Gate: CP ORT 3: Entry into Ramp-Up this checkpoint ensures that the CP is ready to commence volume

ramp-up to full production volume CP ORT 4: Entry into Handover to BAU this checkpoint ensures that the CP is ready to go through to

full, live operation. CP ORT 5: Acceptance by BAU. PE Complete.


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CP Testing - Some useful information



WLR3 services


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CP Test: Generic Test Pack

We have developed a set of generic test scenarios which will be madeavailable to the CP

The CP test environment (covered later in this pack) is intended to support all

of these test scenarios

Of the listed scenarios, a subset are marked as mandatory for all CPs

undertaking Phase 2b Functionality testing.

A CP may also test against as many optional scenarios as they wish within the

confines of the test window as specified in the CP test plan

The CP is required to develop their own test cases against the chosen

scenarios

At the end of the test period, the CP is required to demonstrate compliance

against the test scenarios before progressing to the next PE Phase.


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Self-Test Management Process and Procedures: Planning and

Execution

Identify Test Scenarios for CP

test (including Mandatory

Scenarios)

CP

Openre

ach

TestSu

pport

Team

Openre

ach

Test

Environ

ment

suppo

rt

Provide Generic Test

Scenarios Pack (including

mandatory tests)

During Phase 1a/1b

CE and Setup

Support and Maintain Mini-EMP Environment

Develop test cases and data on CP

OSS

Support CP where required

OR

CP

Determine whether CP

requires functional test

During Phase 2a:

Connectivity Testing

Phase 2b:

Functionality Testing

Connect to Mini-EMP

Run Test Cases

Provide evidence of

successful tests for

mandatory criteria


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Next Steps for registered CPs



WLR3 services


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Next Steps for registered CPs

CPs should review the CP ORT 0 Documentation and also ensure that they are familiar

with all other EMP and WLR3 Product documentation

CPs who are ready to do so should then contact their Business Manager and nominate thedate by which they will be able to demonstrate compliance to CP ORT 0

CPs will then be requested to provide confirmation that they have met to the CP ORT 0

readiness criteria on that date

If successful, the CP will be informed of their PE Start date the date at which they willbegin the CP Enrolment activities within Phase 1a

Further information and WLR3 product documentation, including the CP ORT 0 criteriadocument, can be found at: http://www.openreach.co.uk/orpg/products/wlr/wlr3/wlr3.do

For any queries, please contact your Business Manager.
http://www.openreach.co.uk/orpg/products/wlr/wlr3/wlr3.dohttp://www.openreach.co.uk/orpg/products/wlr/wlr3/wlr3.do


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A breakdown of the steps required to

launch WLR3 services

Product Establishment

Documents

Transcript of Product Establishment