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    THE PROCESS OFCULTURE

    CHANGE

    Marielle Baldago

    II-9 BS Psychology

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    Four Caveats

    1. Agree with the notion that leaders are

    the architects and developers of

    organizational culture

    2. Process of culture change essentially

    begins with targeting one of the 3layers of organizational culture

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    3. Consider the extent to which the current

    culture is aligned with the organizations

    vision and strategic plan before

    attempting to change any aspect of

    organizational culture

    - Vision

    - Strategic plan

    4. Use a structured approach when

    implementing culture change

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    Mechanisms

    1. Formal statements of the

    organizational philosophy, mission,

    values, and materials used forrecruiting, selection, and socialization

    2. The design of physical space, work

    environments and buildings3. Slogans, language, acronyms, and

    sayings

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    4. Deliberate role modeling, training

    programs, teaching, and coaching by

    managers and supervisors

    5. Explicit rewards, status symbols and

    promotion criteria6. Stories, legends or myths about key

    people and events

    7. The organizational activities, processes,

    or outcomes that leaders pay attention

    to, measures, and control

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    8. Leader reactions to critical incidents and

    organizational crises

    9. The workflow and organizational

    structure

    10. Organizational systems and procedures11. Organizational goals and the associated

    criteria used for recruitment, selections,

    development, promotion, layoffs, andretirement of people

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    The Organizational

    Socialization Process

    - the process by which a person learns

    the values, norms, and required

    behaviors which permit him to

    participate as a member of the

    organization

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    A THREE-PHASE MODEL

    OF ORGANIZATIONALSOCIALIZATION

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    PHASE 1: Anticipatory

    Socialization

    - it occurs before an individual actually

    joins an organization

    Realistic Job Preview

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    PHASE 2: Encounter

    - the employees come to learn what the

    organization is really like.

    Onboarding

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    PHASE 3: Change and

    Acquisition

    - the employees master the important

    tasks and roles and adjust to their work

    groups values and norms.

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    Socialization Tactics

    1. Collective vs. Individual

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    2. Formal vs. Informal

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    3. Sequential vs. Random

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    4. Fixed vs. Variable

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    5. Serial vs. Disjunctive

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    6. Investiture vs. Divestiture

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    Diversity of developmental

    relationships

    - the variety of people within the

    network an individual uses for

    developmentall assistance.

    1. Number of different people the person

    is networked with

    2. Various social systems from which the

    networked relationships stem

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    Developmental relationship

    strength

    - quality of relationships among the

    individual and those involved in his or

    her developmental network

    Receptive

    Traditional

    Opportunistic

    Entrepreneurial

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    Personal and Organizational

    Implications

    1. Foster a broad developmental network.

    2. Job and career satisfaction are likely tobe influenced by the consistency betweenyour career goals and type ofdevelopmental network at your disposal.

    3. Developers willingness to provide careerand psychosocial assistance.

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    4. Become proficient at using social

    networking tools such as Twitter,

    LinkedIn, and Facebook.

    5. You should develop a mentoring plan.

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    1. Identify and prioritize your mentoring

    goals.

    2. Identify people who are skilled or

    experienced in areas you want to

    improve.

    3. Determine how nest to build a

    relationship with these targeted

    individuals.

    4. Determine how you can provide value to

    your mentor.

    5 Determine when it is time to move on