PresentingNext Generation Obituary

andObituary Self-Serve Solution

Next Generation ObituaryNext Generation Obituary

Your Current ObituaryYour Current Obituary

NGO: User Preferred

3 out 4 people preferred NGO

75% foundit easier to find

serviceinformation.

83% found it easier to post photos.

2 out of3 found it

easier to sendflowers.

We polled more than 1,200 people to learn more about NGO. Here‘s what we found:

Source: SurveyMonkey Audience of 1,200 nationwide respondents

NGO offers a redesigned obituary that putsmore emphasis on the deceased.

“Listen to Obituary” text to audio

Larger Photo and Text

More Value for Funeral Homes:Services Column

Funeral Home’s Benefit With:

Funeral homes receive prominent branding on the obituary.

• Picture of property• Logo/Name• Address/Phone

• Link to your website• Link to map of your funeral home

• Link to the obituary on your website

• Service Information with calendarfunctionality and map

The new platform makes it easy to send flowers or make adonation in memory of the deceased.

Send Flowers

Donate

Share a memory or send a message to the family bysigning the Guest Book, or adding a photo or video rightfrom the obituary.

Share Your Condolences

More Value for Funeral Homes:Pre-NeedEnable funeral homes to feature their planning guide and video montage.

The New Guest BookThe redesigned, permanent Guest Book offers a more consistent experience,and new galleries allow easy photo and video uploads.

Easy Photo / Video Upload

Photo Sharing

Photos and videos can now easily be uploaded from socialnetworks.

Supported Platforms:

Facebook Instagram Flickr Picasa

Mobile and Social Sharing

MOBILE• Targets a growing

audienceand demographic.

• In 2013, mobiletraffic grew 34%

NGO was built to accommodate users on all devices, and has a dedicatedmobile platform.

SOCIAL• NGO offers users

more waysto share socially.

• Compared to theclassic platform,NGO visitorsshare55% more.

NGO vs. Classic: At A GlanceFEATURE NGO CLASSIC• 24/7 quality management

• Part of Legacy.com Worldwide Network of Obits

• Upload Photos to Guest Book

• Guest Book Permanent One month

• Social Media Share Functions limited

• Innovative New Obituary Design

• Responsive Design /Mobile Strategy

• Send a Video Condolence Message to Family

• Upload Videos to Guest Book

• Redesigned Guest Book

• Listen to Obit Text-to-Audio feature

• Add service information to personal calendar

• Strong Funeral Home branding

• Funeral Home Pre-Need Link

• Funeral Home access to online tool

• Heightened focus on deceased

One Year

Providing an optionalself-serve obituary order entry system

for funeral staff

Overview of Memoriams.com

• Price and place an obituary in The Post-Standard andsyracuse.com as well as 2,800 U.S. newspapers

• See immediate price, updated in real time

• Submission of obituaries is efficient and accurate

• Web-based service available anytime. Obituaries will publishon Syracuse.com after they have been received by us.

• Memoriams.com customer service 7-days a week

• You also have the choice to continue to place your obituary theway you do today with the staff at the Syracuse Media Group

Account Creation• To create an account, visit www.memoriams.com and click Register.

• Once you complete the Registration page, you will receive an email confirmation tothe address you signed up with. Please click the link to verify your account.

Package Selection

• Once you log into your account, The Post-Standard will appear asyour default newspaper.

• You can view the package options and select the one you would liketo proceed with.

Select Additional Newspapers

• Click Find a Paper tolocate anothernewspaper by City orState Search.

• You can save anewspaper you usefrequently by selectingAdd to Favorites orjust select thenewspaper and thatpaper’s packages willappear.

• We offer over 2,800newspapers in oursystem for you toselect.

Obituary Creation

• You can type or copy and paste text into the text box. You will notice that the previewon the right automatically populates the preview and exact cost.

• Notices can be saved as a Draft and stored for future editing or submission.

• See options to add photo and run dates next.

Photo Editing

• Upload photo(s)

• You can resize the photo,crop, rotate, flip, andadjust the brightness to getthe photo to appearexactly how you want inprint.

• Click Save after anychanges are made.

Select a Run Date

• The Post-Standard’sdeadlines are built intothe system so you willalways know the nextavailable run date.

• Any dates that are boldand clickable are validrun dates.

Optional Fields

Family Representative:• You may enter the Family

Representative to receive acopy of the obituaryconfirmation.

Funeral Home Contact:• For this obituary only, you

can select a differentcontact if you are going tobe unavailable. If this is leftblank, we will use theinformation we have on filefor the user.

Special Instructions:• You may also send any

Special Instructions to thenewspaper along with theobituary.

Emailed Proof to funeral homeand/or family member

Submission and Payment

• You now have the option to submitthe single obituary OR you mayselect Add to Another Paper.

• Everything created for the originalobituary will copy over and re-ratebased on the additional newspaper’spackages. You can edit each versionof the obituary.

• You can add as many newspapers asyou would like and see the total cost.

• You can select your Payment Methodfor each order and receive animmediate Order Confirmation.

• All activity is stored in your OrderHistory.

Credit Card Payments and Processing

• Your respective payment option (s)will be integrated into the system foreasy selection.

• Accepted credit cards are: VISA,MasterCard, American Express, andDiscover.

• Credit card transactions are subject toa 2.5% credit card processing fee.Orders placed with an AmericanExpress credit card are subject to ahigher processing fee.

• The processing fee is waived ifpaying by invoice.