Effective Management Skills

Upon Graduation

Successful People Learn from their Mistakes

• Criticism is simply a constructive comment• Example of this: • A co worker mentioned to me, that he gets more students to these urgent

deadlines we impose, by simply changing one sentence in his direction to them.

• Instead of, YOU MUST DO THIS, he says “If you wish to be successful, as I know you do, lets stick to the recommended guideline for success”.

• I will add to that: make the voice more inviting

Perceiving Characteristics• Comfortable moving into action without a plan; plan on

the go• Like to multitask, have variety, and mix work and play• Naturally tolerant of time pressure, work best close to

the deadlines• Instinctively avoid commitments which interfere with

flexibility, freedom and variety• Retrieved, January 11, 2012.

http://www.personalitypathways.com/type

• Why did I share these……………….? Next page-

Do those, (previous slides), go along with successful management?

Not if I DON’T have a plan!

• As a manager you need clean, concise direction when communicating with your staff.

• As a manager you must approach conflict as an opportunity to improve employee relationships and lessen the tension in the workplace, (Schwartz), 2012.

• Once again, a plan. A PLAN OF ACTION

The behavior most difficult to implement:

• For me, was simple: (in theory)• TIME MANAGEMENT• With that said, I need to take the PLAN OF ACTION to a very serious level. • Have a plan for every minute of the day• Implement it• Not be so drawn to “flying by the seat of my pants”….• Case in point: • I have 4 dates to book musicians, (my 2nd career), for various dates through out

March 2012. Had I started earlier, I would not be scrambling as of January 28th, to make those dates complete. Where did I go wrong? A plan, a plan to have a calendar program implemented on my computer, blackberry, or other to break down the days left to book the musicians. Instead of having 4 dates to book in one day, maybe spread the work out among 30 days.

The 8 Sources of Power:• Expertise: As an effective manager how much work-relevant knowledge do I have in relation to the

job.

• Attraction: Everyone is attracted to attractive, charismatic, and agreeable people. Exude confidence, smile, and always, try to see all sides of the story.

• Effort: What will it take to get the job done? As a manager, make your department or team look good

• .• Legitimacy: I am the manager and committed to this company, you and the job

• Centrality: As an effective manager, I have to be able to work with a diverse group of people.

• ***I digress, a moment, I had a friend comment once that I can dine with the homeless, and move on to the CEO of a company, if need be. She wanted to know how to develop that skill.

You need to relate to anyone and everyone, I said. So this is the top of my list for a source of power, and one I believe, I have mastered.

* Please continue to finish the 8 Sources of Power

The 8 Sources of Power, (continued)

• Flexibility: The ability to not have to manage under a rigid type of procedure. Think out of the box.

• Visibility: If I wish to move up with a company from a manager to vice president; MAKE MYSELF VISIBLE. Make it my business to be seen, and seen successfully. (please continue)

Last but not least….

• Relevance: How relevant is the department I am managing? Can the company survive if I were not an effective manager, of a specific department?

(MPA6999_Strategic Challenges in Public Administration, online lecture, W2).

That is the 8 Sources of Power, I will breathe in my upcoming days as an effective manager.

A great lesson to learn

• “Not every employee is created equal.” (Schweitzer)

• I believe this is a problem a lot of managers face. We “staffers” are not all one size fits all!

• So this lesson is key to effective and successful leadership and management.

You Will Give Birth to Future Leaders

• How?• Give your employees an opportunity to

broaden their horizons.• Allow your staff to branch out and become

more valuable to the team/or department• Share and display the fruits of your labor

Delegate

• This will help me especially, since I KNOW HOW IMPORTANT time management is.

• Delegate to the right person. Know your staff• Communicate what you wish to delegate in a

clear and concise manner. • Don’t forget to give employees recognition

where and when they deserve

Results

• Delegation• Conflict Resolution• Good Communication• Opportunities to Grow• Mentor• Coaching• Time Management• Should add up to? (click on the next slide)

The Path to Effective Management and Leadership

• Work to still be done, (always)• Education• And……• Thanks to Professors like Dr. Chanley,

students like myself, can move into roles as

• Effective Managers and Leaders. We are hoping to be the “Fruits of her Labor”.

References:

• Schweitzer, Karen, (2012), “Delegating Responsibility”. From the About.Com Guide, and http://www.businessmajors.about.com Retrieved on the internet, January 21, 2012

• Mind Tools, LTD, (1999-2012). Delegation. http://www.mindtools.com. Retrieved on the internet, January 22, 2012.

• Lecture Notes: “Managers Need to Delegate To Be the Best They Can Be”. South University, Online Lecture, (2009). SUO lecture for MPA6999 http://myclassroom.online.com

References, continued

• • Schwartz, Andrew E. (2012). “How To Handle

Conflict”. Retrieved on the Internet, January 21, 2012, http://ReadySetPresent.com

Thanks for:Allowing Me to Share

• How to apply what can be learned, implemented and practiced as an • Effective Manager and Leader.• Then, and only then, I, (for one), can feel as confident about leading

Effective Strategies as a Manager or Director as I do say:• Singing?• * photo • National Anthem• Cardinals Game• October 2011 • Done by Laura Fial