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Our Credentials ( 5 Mins)

Discussion on Our Support Model (10 Mins)

Our Clientele Case Study ( 5 Mins)

Discussion on Proposal Submitted ( 10 Mins)

Two Year Road Map for Improvisation (10 Mins)

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Started by Techno Functional & Management Consultants who have 65 person Years in the software industry. Delivery is headed by Venkatesh PMP, who is having 19+ yrs of experience. He has served with Tier-1 companies like EDS, IGATE, Cognizant &Wipro

Mission:

“To provide the highest quality software solutions, Training and services that provide

strategic value and market leader to our customers and thereby creating a global

enterprise that can attract, recruit and retain smart and talented people”

Overview :

Our's is a Bangalore (India) based Information services company specializing in

Information Management, Enterprise Resource management, Customer Relationship

Management and Enterprise Application Integration.

We help the enterprises across multiple industries manage and use information to

improve the performance of their business. We've developed proven, structured

approaches that are recognized in the industry as best practices standards. Our

approaches are driven by business needs, create strong business and IT partnerships,

and clarify complex IT challenges companies face so they can take action. We brings

certainty to results by blending its deep technical expertise in systems and data with its

understanding of business processes and organizations.

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DEEP DOMAIN EXPERTISE

LONG STANDING EXPERIENCE

GLOBAL EXECUTION

TECHNICAL & PROCESS EXCELLENCE

Best Practices

Quality Advantage

EN

TE

RP

RIS

E V

alu

e Ad

ditio

n

Enterprising the Client Industry

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Un-Deviated Focus on the customer Business.

Easy to approach, as the hierarchy is lean.

Flexible in terms to meet customer's requirement.

Driven by Professionals with high domain

experience

Adding Value to the client’s business in terms of

Best Practices.

Last but not least the cost factor, our cost is always

competitive, since there are no overheads.

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Skill Set Strength

ABAP 8

BASIS 5

CO 9

FICO 15

PP / MM 1

PP / PI 1

PS 10

QM 8

SD 8

BI 8

APO 1

IS- R 1

MM 14

ORACLE APPS 3

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Skill Set Strength

HCM / ESS / MSS 6

D2K 2

QTP 1

SHARE POINT 1

TECHNICAL WRITER 1

ASP / DOT NET 8

PL / SQL 5

MS ERP 7

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1. Pre-implementation services:

Business process analysis, process mapping, gap analysis, project scoping

2. SAP implementation services:

We understand the SAP implementation challenges that organization across all industries

face. We follow the below proven methodology to make the implementation a grand

success.

Establishing clear business requirements

Institutionalizing change management and preparing end users for the change and

Establishing a core functional team

Selecting the right infrastructure to meet the requirements of implemented system

Establishing a transparent governance model

3. Customized development services:

ABAP factory, development of reports and interfaces, conversions and enhancements,

testing services.

4. Rollout services:

Planning and execution, rollout template definition, localization.

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5. Upgrade services:

In the present business scenario, the one word which is constant is CHANGE. So it became

mandatory for any organization to constantly upgrade their existing technologies to sustain in

the ever-changing market.

Our proven methodology ensures that requirements for functional, technical, and strategic

business upgrades are met in a timely and cost-effective manner

6. Support services:

Help desk setup and management, SLA definition and management, 24x7 production support,

performance analysis and optimization, remote system support.

7. SAP Audit Services:

Our SAP Security Audit tells enterprises how their SAP security posture stacks up against

industry best practices.

The High level scope of work for an SAP Audit includes the following.

Total Audit on the Business process cycle

Identifying the GAPs with respect to the blueprint / existing business process.

Identifying GAPS with respect to the Best practices recommended.

Audit the transaction log in terms of any breech with respect to adherence to business

process

Recommendation with respect to the GAPs identified.

Recommendation in terms of improvisation of Business.

8. SAP Year end activities:

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Support Types Broad areas covered

Functional Support

• Trouble shooting with respect to incorrect business procedures

during implementation

• Trouble shooting of failure of implemented functionality during

implementation

• Minor changes in functionality mapping & Reports

• End User Support

ABAP Support

• Development of new Reports

• New Interfaces

• Conversion Programs

• Minor Enhancements

Basis Support

• Performance Tuning

• Database administration, Backup & Restore

• Security Management

• Printer Administration

• User Administration

• Client Administration

• Transfer of configuration changes / customization between

Development, QA & Production environments

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Onsite

Model

Offshore

Model

CHARACTERISTICS –

•Medium User interaction

• Less dynamic changes in

requirements

• Availability of documentation

• Medium complexity & interfaces

CHARACTERISTICS –

• High User Interaction

• High Data sensitivity & Security

• High Volatility

• Incomplete Documentation

• Legal restriction for off shoring

• High complexity & interfaces

CHARACTERISTICS –

•System in multiple locations

•Need to have consultants onsite (at short

notices)

•Spurt in Production Support issues

Sudden changes with tight deadlines

Onsite

Offshore

Near shore

Model

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SAP Solution Manager / Web

based application

Router

Client Router

Leased line

Ether Channel Links

Backup ISDN

Lease Line /Internet

based VPN

SAP Support team

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Sustenance Stages

Signoff

Application

Assessment

Infrastructure setup

Offshore Team Formation

Project

Initiation

Sign off on:

• Project

methodology

• Communication

Process

• Documentation

• Metrics

Study

• Applications

• Processes

• Environment

Document

• Requirement Specs

• Execution Process document

• Offshore Center setup

• Communication Link

established

• Set-up of Development

environment

Transition

Ongoing Delivery

• Offshore Suitability

Identify Core Team

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Our Program

Management Office Client Program

Management Office

Our

Executive

sponsors

Client

Executive

sponsors

PROJECT

MANAGEMENT

LAYER

Responsibilities

SENIOR

MANAGAMENT

LAYER

PROGRAM

MANAGEMENT

LAYER

Define strategic objectives

Ensure management support

Act as final issue escalation

point

Monitor streamlined service delivery

Single client interface for account issues

Manage and grow the relationship

Specialist support from COE provided on an as-needed basis

Plan and track project progress

against milestones Bring in required technical

and functional skills Best practices Communicate issues and

escalate when needed

Onsite and Offshore Project Teams

Technical

Consultants

Quality

team

Central

staffing

Project Manager

Functional

Consultant

Administrators

Clarity of roles and responsibilities at each layer

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Weekly Status Reports

Participants

Our onsite Project Manager

Client Project Manager

Reporting Metrics

SLA performance

Outstanding Issues

Monthly Reviews

Participants

Our Program Manager

Client Program Manager

Reporting Metrics

SLA performance

Preventive maintenance

recommendations

Quarterly Reviews

Participants

Our Senior Management

Client Senior Management

Reporting Metrics

Overall performance

Customer Satisfaction reviews

Productivity improvement

Financial metrics

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HIGHLIGHTS

Quick Turn around time to respond (Immediate), Close & replace ( 3 days Approx) the requirement.

Low Rejection rate of profiles.

Our Training policy is to provide regular training to the resources to sharpen their skill set.

Competitive Pricing - We understand your need for a quality of professionals within your budget constraints and will work with you to satisfy your requirements.

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HIGHLIGHTS

Regular Training to the resource on project Quality process, Documentation , etc., a necessary deliverables in project.

Sizable strength of SAP and Non-SAP consultants are available on our roles to meet the client demands.

Thorough Due diligence on technical capability of the resources.

Basic back ground verification on all the resources.

Strong consultant pool on SAP new dimension modules like SEM, CRM, APO, Net weaver , IS-U & IS-Oil etc.,

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ORGANIZATION HIERARCHY

Operations Head

Recruitment Lead

Recruiters India Region

Recruiters MEA Region

Business Lead

BDs for India Region

BDs for MEA Region

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CLIENTELE

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ABAP efforts for developments and Reports without additional cost

Quarterly Audit service for better Monitoring

Focused approach on Best practices

Support from CoE team, consists of Skilled & Experienced SAP Consultants

Periodical online training to the end users

Enhancing usability through adequate knowledge transfer

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For any Suggestions / queries,

mail us to: sale@denovosol.com