Presentation on Advance Safety Audit

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    Whos Who?

    Who you are

    Your company and role

    One thought on/a view about

    safety (either a positive or a

    negative aspect)

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    Aim is to achieve a step change in safety

    performance?

    What does your Company say about Safety?

    Have you achieved it?

    Safety Auditing

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    How Things Have Got Betterso Far.

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    Behavioural Safety Auditing: Learning Outcomes Understand the wider consequences of accidents

    Recognise the impact of our attitudes and behaviours on safety

    performance

    Recognise how routine day-to-day activities cause harm,

    Develop key skills to assist in the conduct of the behavioural safety

    auditing technique - changing/promoting safe behaviours

    Role Play

    (On site visit)

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    Why all this effort for safety?

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    How we get Business Success

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    Definitions

    Auditor-One who hears, a listener

    Auditing-

    Test (what people know)

    Verify (what people do)

    Correct (self correction most effective)

    Commend

    People must be involved

    What does auditing mean to you?

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    How do we measure Safety?

    Major 3-DaySource: H&S Statistics 98/99Fatal

    (Non-fatal)Total

    Falls from a height 82 5558 8279 13919Struck by moving vehicle 47 929 2830 3806

    Stuck by moving object (inc flying/falling) 42 4280 17650 21972

    Contact with moving machinery 20 1715 5584 7319

    Contact with electricity/electrical discharge 17 215 458 690

    Trapped collapsing/overturning 15 226 511 752

    Drowning or asphyxiation 10 57 106 173

    Exposure to an explosion 6 60 134 200

    Injured by an animal 4 171 849 1024

    Slips, trips or falls, on same level 3 8767 25801 34571

    Exposure to fire 3 59 259 321

    Injuries not classified by type 3 37 231 271

    Injured while handling, lifting or carrying 2 2826 47188 50016

    Exposure to/contact with a harmful substance 2 832 4020 4854Acts of violence 1 602 4376 4979

    Other kind of accident 1 434 2978 3413

    Strike against fixed or stationary object 1337 6834 8171

    Totals:

    Note: Reflects reported accidents only, Does not include ill-health/diseases etc

    Does not reflect first-aid only or less than 3-day injuries, Does not reflect near-misses

    258 28114 127988 156360Approx 700 reportedinjury-accidents per working day

    A Lottery

    Top Prize?

    Accident Rates at Work

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    Unsafe Acts and Safety Auditing

    SAFETY AUDITING

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    Why Do People Take Risks?

    It Wont happen to me!

    Wrong Motivation

    Mistakes

    Dont Know

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    Why Do People Take Risks?

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    Essential Principles & Values

    Where Do We Do Audits?

    Reality

    That is where theaccidents happen.

    We can test whatpeople know andverify what peopledo.

    Person will feel morecomfortable

    We Walk the Talk

    Audits take place at the work site!!

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    Essential Principles & Values

    Go Out in Twos

    Better balance

    See each others blind spots Accountability

    Gives confidence

    Coaching during evaluation

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    Essential Principles & Values

    How do we have a successful meeting?Agenda Item Action

    Tell

    Barrier

    Discuss

    Can you

    Do you

    Will you

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    Questioning Technique

    - Open QuestionsSeeking Information

    Six questioning friends:

    What

    How

    Where

    When

    Who

    Why*(use caution)

    80%Listening : 20% Asking

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    Questioning Technique

    - Closed QuestionsClarifying and Confirming Information

    Reaching Agreements (usually yes/no answers)

    Closed Questions

    Have you read it?

    Can you get it?Will you do it that way from now on?

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    Questioning Technique - Practise

    At School

    Out of SchoolIn Work

    Out of Work

    Life and Times

    Find out, through open style questions, about

    my time:

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    The Risk Assessment Model

    Task Description

    HazardRisk

    (Probability x Effect)Controls

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    What can you do toPreventthat from

    happening?

    What can I do?

    What can theorganisation do..?

    HazardRisk

    (Probability x Effect)Controls

    Task description

    What job are you doing?How long have you been doing this job?

    What stage are you at?

    Safety Audit

    How can you

    get Hurt?

    How else can you get hurt doing this Job?

    What would that

    be like for you?

    What would your

    Injuriesbe?

    Risk Assessment Model

    HIP

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    Use your senses that are safe to use, but dontput yourself in danger!

    Sight

    sound

    Smell

    Touch

    ... but not taste!!

    Experience

    Gut Feel

    Check lists

    How can we detect danger?

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    Advanced Safety Audit Report - Categories There are 6 categories to assist us in determining unsafe

    acts and controls:

    Reactions of people

    Positions of people

    Personal protective equipment

    Tools and equipment

    Procedures

    Orderliness/tidiness

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    MechanicalManual

    Handling

    Energy

    source

    Product

    Escape

    Work site

    Material/

    Chemical

    Exposures

    How can they get hurt?

    1

    2

    3

    4

    5

    6

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    Priorities for Control

    Remove the hazard or stop the job

    Engineering & Design

    Tools & Equipment

    Procedures (inc Emergency Procedures)

    Orderliness at the work site

    Personal Protective Equipment

    Competentpeople

    1

    2

    3

    45

    6

    7

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    Logical And Creative Thinking

    L R

    Cerebellum

    (Old brain)

    Logic cReative

    Fight or

    Flight?

    Combining Logic and Creativity leads to Synergy:

    An order of magnitude greater

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    How We Raise Risk Perception

    Time

    Perception

    Sa

    fety

    Au

    dits

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    Tears to your eyes!!

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    Actions

    Commend

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    ActionsAgreement, to Correct an Unsafe Act

    What agreement/s can be made tostop people getting hurt?

    Ensure agreement is made by:-

    You

    The Person Others in the Organisation

    Score out of 10, a confidence level

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    Step by Step1. Get Ready

    2. Consider Safety

    At a distance

    Closer look

    3. The Audit - Listening

    Introduction

    Agenda

    Summary

    4. Evaluate

    5. Record

    6. Follow-up & Review

    Setting the Agenda The Office

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    Setting the Agenda - The Office

    Setting the Agenda Using the Staircase

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    Setting the Agenda - Using the Staircase

    Setting the Agenda Tea Break

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    Setting the Agenda - Tea Break

    Setting the Agenda More Stairs

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    Setting the Agenda - More Stairs

    Setting the Agenda - Forklift

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    Setting the Agenda - Forklift

    Setting the Agenda - Pallet Load

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    Setting the Agenda - Pallet Load

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    Observe people before meeting Look for any

    change ofbehaviour >>

    But dont jump to

    conclusions!

    Look for no change

    of behaviour

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    The Audit - Introduction Introduction

    Introduce yourself

    Ask for their first names Explain what you are doing and why

    Show respect

    Friendly Eye Contact

    Smile!

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    The Audit Ask about the job they are doing

    Go through the agenda of hazards

    Ensure you close out each agendaitem commend for good safety practices

    commitment to action to correctunsafe acts

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    Audit Role Plays Hedge Cutting

    Basket (half-height

    container) Walking

    Handling Loads and

    Negotiating Stairs

    Fork Lifts andUnstable Loads

    Office Stairs

    1

    2

    3

    4

    5

    Close

    Post Audit Actions

    Unfavourable

    Responses

    Broken Agreements

    BSA or Discipline

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    The Audit - Summary Get the person to summarise his/her actions

    You summarise your actions to support

    improvement Thank them for their time and involvement

    Arrange time to call back to review actions

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    Evaluate - The Audit

    The Audit:

    Actions and agreements made

    Missed anything significant?

    Organisations standards and practices

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    Evaluating the Audit:

    Plan, Perform, Measure, Improve

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    Evaluate - Yourselves

    Yourselves:

    How well did we do?

    What have we learnt?

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    Make a Record of Audit Faintest of ink is better than the strongest of

    memories

    Brief

    No names of people from work site (unless tocommend)

    Record names of auditors

    Record unsafe acts

    Record of actions The record is primarily for you, but a copy is

    sent to Safety Advisor for analysis

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    Review & Follow up

    Your responsibility to ensure agreed

    actions are implemented

    At the work site

    Revisit until behaviour has changed

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    The Behavioural Safety Auditing

    TechniqueAs well as using for BSA, the technique (ask, dont tell) is

    equally valid for:

    Toolbox talks/Pre-job talks

    Normal supervisory activity

    Time out for Safety

    Other issues:

    Production

    Costings

    Quality

    Environment, etc

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    The Results Promotes the elimination

    unsafe acts

    Find out whats happeningbefore it turns into an

    incident Ability to evaluate true

    safety performance

    TRUST

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    Will you. commit to undertake an audit within the

    next 2 weeks

    commit to frequent, quality, Safety Audits?

    .remember that the highest of standards

    that we can expect from others, are those

    that we demonstrate ourselves?

    Your Organisation Needs You

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    Linked Slidesand

    Individual Options

    Linked to How do we detect danger:

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    How can they get hurt? Energy

    Source

    Electricity

    Gas

    Radiation

    Falling objects

    Temperature extremes

    Noise

    Steam

    Compressed air

    Next

    Button 1

    Linked to How do we detect danger:

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    Work site

    Trip hazards

    Fall from height

    Confined space

    Poor lighting

    Other people above, beloadjacent

    Blind corners Waste material

    Escape routes blocked

    How can they get hurt?

    Next

    Button 2

    Linked to How do we detect danger:

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    Product

    Escape

    How can they get hurt?

    Leak

    Spill

    Overflow

    Wrong mix

    Next

    Button 3

    Linked to How do we detect danger:

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    Manual

    Handling

    Pushing

    Pulling

    Lifting

    Repetitive movements

    Overexertion

    How can they get hurt?

    Next

    Button 4

    Linked to How do we detect danger:

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    Material/

    Chemical

    Exposures Inhalation

    Absorption

    Swallow (Ingestion)

    How can they get hurt?

    Next

    Button 5

    Linked to How do we detect danger:

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    How can they get hurt?

    Mechanical Crushing

    Shearing

    Cutting

    Entanglement

    Impact

    Stabbing

    Friction

    Vibration

    Button 6

    Linked to Hierarchy of Controls:

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    Controls or what can be done to stop

    people from getting hurt.

    Next

    Button 1

    Linked to Hierarchy of Controls:

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    Controls or what can be done to stop

    people from getting hurt.

    Engineering

    Protection of movingrotating parts

    No access to

    dangerous areasHandrail in position &

    good condition

    Next

    Button 2

    Linked to Hierarchy of Controls:

    B tt 3

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    Controls or what can be done to stop

    people from getting hurt.

    Tools & Equipment

    Right for the jobIn good condition

    Used correctly

    Next

    Button 3

    Linked to Hierarchy of Controls:

    B tt 4

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    Controls or what can be done to stop

    people from getting hurt.

    ProceduresDo they exist?

    Do people know about them?

    Are they being used?

    Are they kept up to date?

    How could they be improved?

    Next

    Button 4

    Linked to Hierarchy of Controls:

    B tt 5

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    Controls or what can be done to stop

    people from getting hurt.Emergency Procedures

    What if something goes wrong?

    Do emergency

    procedures exist?

    Do people know and

    understand them?

    Next

    Button 5

    Linked to Hierarchy of Controls:

    B tt 6

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    Orderliness A place for everything,

    everything in its place

    Safe Secure

    Controls or what can be done to stop

    people from getting hurt.

    Next

    Button 6

    Linked to Hierarchy of Controls:

    Button 7

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    Controls or what can be done to stop

    people from getting hurt.

    Head to toe

    Consistency with fellow workers

    Matches the hazard

    Is it in good condition?

    Personal Protective Equipment

    Next

    Button 7

    Linked to Hierarchy of Controls:

    Button 8

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    Controls or what can be done to stop

    people from getting hurt.

    Selection

    Experience

    Skill

    Knowledge

    Competency and Training

    Button 8

    Link from Audit Role Plays:

    Button 5

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    Stair Safety

    Button 5

    Link from Audit Role Plays:

    Button 1

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    Hedge Cutting

    Next

    Button 1

    Audit - Hedge Cutter:

    Use slide if props (cutter) not available

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    Hedge Cutting (2)

    Use slide if props (cutter) not available

    Link from Audit Role Plays:

    Button 2

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    Deck Supervisor

    Next

    Button 2

    Link from Basket - Dealing with difficulties:

    from previous slide

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    Unfavourable Responses Did my approach/questions promote an unfavourable

    response?

    Did the individual understand my question?

    Was the timing for the Audit appropriate?

    We may need to adapt our approach:

    What If?

    Get the person to mentally substitute him/herself forsomeone else.

    What is the safest way to do this job?

    If danger is not imminent it may be appropriate to call back

    at a later time.Next

    from previous slide

    Link from Basket - Dealing with difficulties:

    from previous slide

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    Broken Agreements?

    This question confirms understanding.If there has been no misunderstandingthe next question is..

    What agreementsdid we make whenwe met last time?

    Dont jump to conclusions, befriendly and ask questions first.

    What is the reasonfor breaking

    your agreement?

    Next

    from previous slide

    Link from Basket - Dealing with difficulties:

    from previous slide

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    Safety Auditing and DisciplineTwo totally different behavioural change toolsPositive strikes most effective way of bringingabout change

    May at times be necessary to use disciplinebut if that is the case it ceases to be safetyauditing

    But when

    Well established rule is brokenHigh risk of injury as a resultThe person is not willing to learn

    from previous slide

    Link from Audit Role Plays:

    Button 3

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    Pallet Load

    Button 3

    Link from Audit Role Plays:

    Button 4

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    Handling Loads

    Button 4