Premier Overview - Dell
Transcript of Premier Overview - Dell
Dell Premier SolutionsTransform the way you purchase IT
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Digital Transformation through eCommerceDell offers you a suite of online solutions allowing you to purchase, track, and manage your IT assets more
efficiently through all phases of product ownership.
Premier
• Customized procurement
platform for local needs
• Access to complete line of
products and services
• Competitive pricing via
centrally managed
catalogs
• Robust tracking and
reporting capabilities
Global Portal
• Single destination for
global procurement needs
• Global product standards
with Global pricing
• Localized currency and
product options
• Global order tracking and
reporting
ERP Integration
• Integrates your procurement
system (ERP) or ITSM
platform with Dell’s Premier
Page or Global Portal
• Eliminates double data
entry
• Streamlines order flow
• Maximizes ERP investment
ITSM
• End-user managed, self-
service workflow tool
• Persona-based purchasing
controls
• Increased employee
satisfaction and device on
hand
• Automated approvals
Local Online
Solution PlatformGlobal Online
Solution Platform
Dell’s eCommerce
Integration Solution
Self-Service workflow tool
on top of ERP
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Dell Premier provides you with a
customized, secure online toolset
for purchasing, reporting and
product support, all backed by a
dedicated account team. Reliable,
efficient and available 24/7.
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Why Premier ?
One Stop Procurement
Premier.dell.com is available
24/7.
Authenticated and secure
Shop Dell's System & Software
and Peripherals catalogues as
well as Standard Configurations
Save time and hassle with
simple, user-friendly tools.
Populate with standard
configurations for different
departments and specific user
groups.
Control what users can see –
products, reporting, payment
methods, etc.
Control what users can do –
Quote, Buy, add others etc.
Manage addresses
Track orders
Proof of delivery
Purchase history reports
Asset Register showing 3+
years of order history
Online invoices
Image watch / product roadmap
detail
Complete solution for your
global end-to-end electronic
procurement process.
Premier delivers simple
workflow functionality via the
web or can be upgraded to link
into your ERP system.
Dell Premier integrates with
most ERP systems and/or
existing ITSM at no cost
Customized for You Easy Tracking Scalable Solution
Dell Premier offers Dell's customers the most efficient way to procure the technologies they need to drive their business’s
digital transformation.
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High-Level Features
Easily access the
Premier Notification
Center
Can set Standard
Configurations or
Quotes as landing
page.
Find the right ink, memory, batteries and parts for your Dell products.
My Tools provides
easy access to the
most commonly
used tasks.
Premier Homepage
Catalogs
Access Full Catalog and/or Software & Peripherals Catalogs
Standard Configurations
View your agreed upon configurations at your own pricing
Groups and User Roles
Customize what users can see and do
Reporting
Access real-time order status, online invoices and purchase history details
Track and Manage Orders
Receive order notifications
Account Team Information
Find the right contacts for your needs
Thoughtfully designed to help you run your business
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Premier Notifications Center Stay up-to-date with latest updates and enhancements
Our messaging center provides you with relevant and timely updates regarding
• Order Status
• Products
• eQuotes
• Account Team
• Feature changes
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Customize Purchasing A Premier site that enforces your organization's preferred products
and services while maintaining purchasing consistency.
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Dell Standard Configurations
✓ Customized pricing
✓ Agreed upon products
✓ Custom Services
Optimized for a great experience.
Real-time filtering search to
quickly find a configuration
Notifications per item when a
standard configuration is
about to be or has retired
Easy access to configuration
details via the hyperlink or
product image
Direct access to product
features via the hyperlink
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Explore ProductsObtain detailed information on products and solutions so you can
explore options and decide what’s best for your organization.
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Dell CatalogsDesigned to be intuitive.
Powerful Assisted Navigation:
Multiple refiners to find the right products for your business needs.
Images for exploring available models
Systems Store
✓ Displays a complete line of Dell branded systems (notebooks, desktops, workstations, servers & storage)
Software & Peripherals Store
✓ Offers a wide variety of 3rd party
and Dell branded items to select
from
Only available If your organization has approved catalog ordering in addition to your standards
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Compare Products with ease
New fly-out toolbar to view a side-by-side comparison of product specifications.
“Add to Compare” and quickly determine which is best for your needs.
What you need is now at your fingertips.
Only available If your organization has approved catalog ordering in addition to your standards
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Track & ManageManage users with ease, plus control, track orders and download
Account history, all with robust reporting.
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Notifies that Dell has received
the order
OrderAcknowledgement1
Includes order confirmation and
details, including order number
and estimated ship date
OrderConfirmation
Confirms that order is shipping,
and provides tracking information
Order ShipNotification2 3
Track your orders with easeFor all orders placed online with your Dell Premier page, Dell will provide the following confirmations via email.
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Track your orders with ease
• Quickly check the status of your orders.
• Access order status details within the past 2
years by customizing the filter drop down
menu options.
• Manage your orders with ease (view packing
slip, request an invoice, initiate returns…)
under “Actions”.
• Click on the order number to access more
useful links (contact customer support, print....)
at the order detail level.
Get tracking information and review previous orders
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Dell Premier Reports
The Premier Reporting tool has been developed as an exclusive service for our Premier customers.
It provides you with a variety of options relating to current and past Dell purchases.
A powerful reporting tool at your fingertips
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Manage and Control Users Control what users see and do
User ROLES Control what Users DO
• Buy versus Shop
• Ability to see E-Quotes
• Ability to manage Users
Access GROUPS Control what Users SEE
• Available Catalogs
• Individual Standard Configurations
• Payment Types
• Shipping Methods
• Reporting
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Getting Started
• Secure, 24/7 accessibility
• Customized information, controlled access
• Your products at your price
• Streamlined purchasing experience
• In-depth reporting capabilities
• Award-winning online technical support
• Shorter order cycles and fewer errors
• Easy to learn, use and implement
Cost:
Dell does not charge for a Premier Page set-up
Contact your Dell Account Team