ppt of BR on hospital sector

8/9/2019 ppt of BR on hospital sector

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PRESENTATION OF BUSINESS

RESEARCH ON SURYA

HOSPITAL

PRESENTED BY:LOKESH SHARMA


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Here, we have divided the sample size ofrespondents into four main categories-:

Management

Employees

Customers(patients)

Patients Relative.

SAMPLE SIZE


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The objectives of the research are as follows:

Why the hospital is not running properly?

Are Employees happy with the services by themanagement?

Are customers(patients) satisfied with the services

by the hospital?

RESEARCH OBJECTIVE


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PROBABILITYMETHOD

Simple Random Sampling

Stratified Random Sampling

Systematic Sampling

Cluster Sampling

NONPROBABILITYMETHOD

Quota Sampling

Judgment Sampling

Convenience Sampling

Snow Ball Sampling

RESEARCH METHODOLOGY


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PRIMARY:-

Direct Personal Interview

Indirect Personal Interview

Information from respondents

SECONDARY:-

Published sources

Govt. Publication

Report Committees and Commissions

Private Publication

Research institutions

Unpublished resources

DATA COLLECTION METHOD


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Q1) Why did you change the name of your Hospital?

a)Fame b) Legal reason c) any other (Please specify)

Q2) Are you satisfied with the location of your Hospital?

a)Yes b) No

Q3) Are your charges to the services you provide are nominal?

a)Low b) very low c) Medium d) High

Q4) any Doctor visiting your Hospital is Famous for his services in Ncr/Delhi?

a)Yes regularly b) Not often c) No visit

Q6) Are Doctors registered under Doctors Association?

a)Yes b) No

QUESTIONAIRE(MANAGEMENT)


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Q7) How many Doctors are present in your

Hospitals in case of night emergency?

a)0-2 b) 2-4 (c) 4-6

Q8) Are all Equipment available at time?

a)Yes b) No

Q9) Do you have medical store facility owned bythe hospital?

a)Yes b) No


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Q1) Which type of services you have been provided?

a)medical checkup (b) resident medical

c)both

Q2) Are you satisfied with Services provided by

hospital cmo?

a)Yes b) No

Q3) How much do you grade your management?

a)A grade (b) B grade (c) C grade

QUESTIONAIRE(EMPLOYEES)


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Q1) Does nurses treat you with due respect?

a)Respectfully (b) Less respectfully

Q2) Are you satisfied with the Hygienic Environmentwithin the Hospitals?

a)Yes b) No (c) average

Q3)Are you satisfied with the Diet provide by the Hospitals?

a)Yes b) No (c)average)

Q4) Does the services provided to you is on time?

a)Yes b) No (c)average

QUESTIONAIRE (CUSTOMER)


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Q5) Does the behavior of staff with your relatives is appreciable?


Q6) Does Doctors advices are satisfactory?


Q7) Does hospital charges Nominal?


Q8) Are you Happy with services provided by hospital?


Q9) How much do you grade this Hospital?

a)A grade b) B grade c) C grade d) much lower


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Number ofQuestions which has been asked-:

GRAPHIC INTERPRETATION


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Number of Question which has been asked to-:


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Are you doing marketing of your hospital?


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Q1) Does nurses treat you with due respect?


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Q2) How is Hospitals hygienic environment?


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Q3) Are you satisfied with the Diet provide by

the Hospitals?


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Q4) Does the services provided to you is on

time?


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Q5) Does the behaviour of staff with your relatives

is appreciable?


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1. Limitation of time

2. Limitation on the part of respondent

3. Limitation of cost

LIMITATIONS


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For this project we visited SURYA hospital. After analyzing various factors and by preparingQuestionnaire and asking those questions from the respondents .We here by came into

conclusion that-:

HOSPITALISHAVING:-

o Hygienic environment

Gives better diet

Gives better facilities to the patients

Number of doctors are available

Provides better equipments.

Employees have also provided up a mixed response that mostly are happy withthe services provided Management few seemed to be unsatisfactory too.

But if we talk about in other hand hospital is bit expensive as compare togovernment hospital and other hospital. At the last we want to say that Hospitalseemed to be working or rather say running properly and most of the employeesas well as customer (patients) are happy with the management.

FINDINGS


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After doing the detail analysis and studying various factors ofthe hospitals we would like to recommend the hospital that:

Hospital should provide a better services to its employees.

Employees salary should be increased.

There should be an increase in the night shift doctors.

Hospital should also decrease some charges for inspection.

Hospital should also provide some additional benefits to poorpeople.

At last but not the least Hospital should do its marketing andadvertisements inorder to get famous in the region.

RECOMMENDATION


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THANK YOU

ppt of BR on hospital sector

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