PPT GBE Sukamart

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    Business EnvironmentBusiness EnvironmentAnalysis on Pt SumishoAnalysis on Pt SumishoEE--Commerce IndonesiaCommerce Indonesia

    General Business Environment

    Dwitya Aribawa

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    OpportunitiesThreats

    Business Implication

    Key Trends Analysis ofExternal Business Environment1313

    Todays Topics

    IndustryCompany

    OVERVIEW

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    Industry Overview

    Retrieved from: Veritrans and Daily Social. (2012). E-Commerce in Indonesia

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    Company Overview

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    Business External Environment

    Classification

    P E S TPolitical Government, Domestic and International Issues

    Economical Economic Development, Industry and

    Sectoral policies, Regional, and Monetary and Fiscal Issues

    Social Social, Cultural, Demographical and Natural Issues

    Technological Processing and Information Issues

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    Domestic

    Governmental

    International

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    1Governmental Environment

    Issues:

    Public governance in Indonesia (infrastructures,regulations, facilitation).

    Indonesia Country Ranking for Doing Business Index

    (113/185) and Corruption Perception Index (100/183).

    Business Implication

    Sukamart need to be a part of idEA Indonesia and create a synergy

    with government policy in order to accelerate economic growth.

    OPPORTUNITIES THREATS

    Industry has get attention and develop by

    government (by assign Specific Ministry).

    According to doing business criteria, the

    infrastructure is still arising problem.

    UU ITE is well implement to regulate

    online transaction more safe and secure..

    Business may be boot-strapped as the

    public bureaucracy remains inefficient.

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    2Domestic Political Environment

    Issues:

    Political equality and popular control of public affairs indemocracy era.

    Indonesia Election is always appearing insight of chance

    and risk for a business.

    Business Implication

    Be anticipate of election 2014, create collaboration with government

    (especially in procurement) regarding to support election.

    OPPORTUNITIES THREATS

    Decentralization arise good chance to

    expand business in outside Java island The arise of uncertainty from Election

    may force business to hold investment.PublicPrivate company partnership

    tend to be challenge in democracy era.

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    3International Political Environment

    Issues:

    IndonesiaJapan long term business relations.

    IndonesiaMalaysiaThailand Growth Triangle (IMT-GT)that support equality of income in Indonesia, especially for

    Sumatera island.

    Business Implication

    Integrating global supply chain of sumitomo will be the internal

    competence to sukamart that operate in Indonesia. Product that sellin Indonesia ma can be resent also in Ja an vice versa.

    OPPORTUNITIES THREATS

    Indonesia and Japanese products can able

    to available in Sumitomo Chain Stores.

    No tariff from China products can be

    threatening Sukamart.

    IMT-GT collaboration appearing positive

    insight for sukamart to expand ASEANbusiness chain start from Indonesia.

    Using local product campaign may

    lowering the revenue from Japaneseproduct that imported by Sukamart.

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    Economic Development

    Regional Economy

    Industry and

    Sectoral Policies

    Monetary andFiscal Policies

    Economical Environment

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    Economic Development4

    Issues:Private consumption expenditure contribute in average 55%

    (1st Semester) from the total of GDP (BPS, 2013).

    Through the ICT, government is consistently encouraging

    economic growth (creating jobs, empowerment programs).

    Business Implication

    E-Commerce is a sophisticated business opportunity. Economicstabilit of Indonesia and su ort from bankin will be essential.

    OPPORTUNITIES THREATS

    Growing of ICT users will be derives

    new orientation of consumption.

    Sukamart consist of some importproduct

    from Japan, that increase net of import.

    Consumer goods (grocery) market inIndonesia is treated wellby government

    as a backbone of Indonesia GDP.

    Pure online interface shop makeSukamart only needs people in back office

    and warehouse service.

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    Regional Economy5

    Issues: E-Commerce Industry has a huge leap to minimizing the

    boundary between countries to doing business.

    +3 Countries (Japan, China and Korea) export more to

    Indonesia rather than import (Trade Intensity Index).

    Business Implication

    Integration based on regional relationship will be important to asses

    by Sukamart as a competitive advantage for corporation globally.

    OPPORTUNITIES THREATS

    Asia Pacific Regional Free Trade plan will

    be positive issue to Sukamart ( tariff). There are limited brands of Indonesian

    products (grocery) that ready to global.Exchange products through countrybased on Sumitomo chain of stores.

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    Industry and Sectoral Policies6

    Issues: E-Commerce as a part of ICT Creative Industry planned

    by government to greatly contribute to economic welfare.

    ICT Industry will be prioritize as a industry that has high

    growth rate or called future industry for Indonesia.

    Business Implication

    Sukamart open the rivalry in new arena of retail B2C e-commerce,

    big player such as Carrefour plan to extend to this business model.

    OPPORTUNITIES THREATS

    Government instructed to support ICT

    business in term of bank funding. Human capital (employees) that still

    have to developed in order to meet theneeds of Industry development.Tax allowance for communication

    products (e-business infrastructure).

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    Monetary and Fiscal Policies7

    Issues: BI decision to raise the reference interest rate was aimed

    at making Rupiah more attractive as an investment.

    Directorate General of Taxes plan to taxing online

    transaction in Indonesia.

    Business Implication

    Monetary and fiscal policy that impact in e-business must be

    beneficial for business and government (input and feedback).

    OPPORTUNITIES THREATS

    As downturn economic trends, Sukamart

    should be support SMEsproducts.

    Sukamart should wait the economic

    condition in the right period ofinvest.

    When the tax granted to e-commercetransaction that must be included input by

    government (such as infrastructure).

    Sukamart should be consider about howthat tax treated (fully paid by company,

    customers or both.)

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    Social Environment

    Demographical Environment

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    Social Environment8 Issues:Y Generations demanding a new way to shopping, tendency

    of live individually and they think about time efficiency.

    Growing of middle class (higher level of social class)

    people in Indonesia.

    Business Implication

    Sukamart have to provide excellent quality of services and provide

    reliable center of information to meet customers satisfaction.

    OPPORTUNITIES THREATS

    Sukamart answer a growing need among

    parents and working professionals to fit

    time-consuming grocery shopping. Multiplier effect from social media

    negative comment from Sukamart.Indonesian middle class that demanding

    more healthy and easy to reach products.

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    Cultural Environment9 Issues: Culture is applies to international business and business

    people should be aware in order to doing business abroad.

    Business is very sensitive aspect of human interaction in

    Indonesia (do not harm people by doing business).

    Business Implication

    Sukamart faces the unique culture of Indonesia market. Very

    promising in one side but other side insight resistance to changes.

    OPPORTUNITIES THREATS

    Sumitomo holdings has good long term

    track record in Indonesia business. To majority of Indonesian, changes in

    behaviorbecome a particularly difficultsituation.Indonesia business climate demonstratingloyalty and trustworthiness is critical to

    maintaining a good relationship.

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    Natural Environment10

    Issues: Clean production will help the industry save energy and

    material, while at the same time reduces emission.

    Developing cleaner and more efficient industrial and

    commercial sector for the Indonesian environment.

    Business Implication

    Green motto of sukamart will be able to extend as a green businessmodel for services and warehousing system.

    OPPORTUNITIES THREATS

    Sukamart has adopted the phrase

    "Less Traffic Jam, More Quality Time"

    as their (Green) service motto.

    ICT infrastructure needs a huge space and

    un-renewable resources investment, for

    instance in cabling or hi-tech warehouse.

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    Demographical Environment11

    Issues: Demographic shift, Demographic Bonus and rapidly

    growing middle class are reshaping the business climate.

    GINI coefficient rose 34.1% 38.1% (Worldbank, 2012),

    reflecting greater income inequality (wider wealth gap).

    Business Implication

    Now, Sukamart still targeted market in Java island, so demographic

    environment can be seen as advantages for them.

    OPPORTUNITIES THREATS

    Emerging market will create opportunities

    related to smart technology, and they will

    not be limited to for-profit enterprises.

    Difficulty to broaden market outside

    Java Island, lack of the logistic ability and

    infrastructure being barriers to entry.

    Demanding on middle class of people to

    reach product faster and easier.

    Tendency to enter middle class trap, since

    people not build human capital.

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    Processing Technology

    Information Technology

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    Processing Technology

    12 Issues: Whether its B2C or B2B, buyers from around the world

    are using personal computers and gadget to purchaseeverything from groceries to airplane parts and more.

    Business Implication

    Latest innovation of technology in order to support integration ofordering, warehousing and delivering will be improve business

    process of Sukamart.

    OPPORTUNITIES THREATS

    Mobile/gadget based order processing will

    be interesting to developby Sukamart. Sukamart did not take a part in delivering

    process , they trust this significant part to

    JNE as a partner to deliver products.Integrating warehouse management

    system and e-ordering system.

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    Information Technology

    13 Issues: Retailers has concern to transform operations through the

    creative deployment of todays information technologies fora significant competitive advantage.

    Business Implication

    As the first mover of grocery e-commerce market in Indonesia,Sukamart able to set the standard of IT business model.

    OPPORTUNITIES THREATS

    Demand wave from e-channeling (social

    media, online forum and digital content).

    Rapid IT development will tend Sukamart

    spend much capital based on IT driven.

    Growing of online & mobile ads as a part

    of the new way to promoting business.

    Needs an integration information system

    between suppliers and Sukamart.

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    Strategic Recommendation

    1

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    External Factor Analysis Summary Table

    External Factors (Opportunities & Threats) Weight Rating Weighted Score

    1) Governmental Environment 0.025

    2) Domestic Politic 0.050

    3) International Politic 0.050

    4) Economic Development 0.025

    5) Industry and Sectoral policies 0.050

    6) Regional Economy 0.050

    7) Monetary and Fiscal Policies 0.100

    8) Social Environment 0.150

    9) Cultural Environment 0.025

    10) Demographical Environment 0.10011) Natural Environment 0.025

    12) Processing Technology 0.200

    13) Information Technology 0.150

    Total 1

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    Thank You

    Change brings opportunities.On the other hand, change can be confusing.

    - Michael Porter [Harvard Professor]