PowerPoint Presentation · Telephonic Crisis Intervention (24/7) 9 local & national crisis lines:...
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10/7/2016 1 Use of Technology in Suicide Prevention Becky Stoll, LCSW Crisis & Disaster Management [email protected] • Columbia Screening/Assessment Tool (mandatory) • Education Sheet & Crisis Management Plan (mandatory) • Suicide Pathway clients display in “red” • Blast email to providers when enrolled/removed • Intake question on weapons in home • Intake question on access to internet/devices • Safety functionality for Suicide Pathway clients who “Do Not Show” Telephonic Crisis Intervention (24/7) 9 local & national crisis lines: Centerstone Crisis Line TN Statewide Crisis Line National Suicide Prevention Lifeline Dawson McAllister Courage Beyond Solutions EAP NFL Lifeline * 40,000 calls annually Follow-Up Services: • High Risk • Enhanced Follow-up Services (statewide): • Garret Lee Smith grant • National Strategy for Suicide Prevention grant • National Suicide Prevention Lifeline grant • Internet Based Services: Instant Messaging Service: www.crisischat.org Centerstone Crisis Text Line Crisis Email Virtual Call Center - Remote Capability • Equipment & Tools (approx. $2K per staff) • Laptop • Cisco Phone & Headset • Home Internet Connection • Cisco ASA • Battery Back-up • Vetted private home office • Monitored by IT staff • ACD System
Transcript of PowerPoint Presentation · Telephonic Crisis Intervention (24/7) 9 local & national crisis lines:...
10/7/2016
1
Use of Technology
in
Suicide Prevention
Becky Stoll, LCSW
Crisis & Disaster Management
• Columbia Screening/Assessment Tool (mandatory)
• Education Sheet & Crisis Management Plan (mandatory)
• Suicide Pathway clients display in “red”
• Blast email to providers when enrolled/removed
• Intake question on weapons in home
• Intake question on access to internet/devices
• Safety functionality for Suicide Pathway clients who “Do Not Show”
Telephonic Crisis Intervention (24/7)
9 local & national crisis lines:
Centerstone Crisis Line
TN Statewide Crisis Line
National Suicide Prevention
Lifeline
Dawson McAllister
Courage Beyond
Solutions EAP
NFL Lifeline
* 40,000 calls annually
Follow-Up Services:
• High Risk
• Enhanced Follow-up Services
(statewide):
• Garret Lee Smith grant
• National Strategy for Suicide
Prevention grant
• National Suicide Prevention
Lifeline grant
• Internet Based Services:
Instant Messaging
Service:
www.crisischat.org
Centerstone Crisis
Text Line
Crisis Email
Virtual Call Center - Remote Capability
• Equipment & Tools (approx. $2K per
staff)
• Laptop
• Cisco Phone & Headset
• Home Internet Connection
• Cisco ASA
• Battery Back-up
• Vetted private home office
• Monitored by IT staff
• ACD System
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Secure & Private Connection from Home to Office
Home Corporate Office
• Cisco ASA (Adaptive Security Appliance) is a
device that creates a private connection from one
location to another.
• Connection (or tunnel) is secure and private
• Tunnel is encrypted
• Quick & easy to set up
• Connection is monitored by our Network
Operations Center
Guidelines:
• Remote office set up in a private
location in the home as assessed by IT
staff
• Access to an assigned Centerstone
location within one hour of home
office)
• Internet access provided by staff
member
• Staff will use equipment issued &
installed by Centerstone Information
Systems
• Must attend all clinical supervision
and team meetings
Emergency Back-up Plan
Service disruption: Determine if back-up
coverage warranted
Utilize on-call staff
Utilize “back-up” on-call
staff
If outage exceeds 20
minutes relocate to
assigned Centerstone
location
Use of Mobile Application in
NSSP grant
GOALS: promote connectedness/support
reduction of suicide risk
promote treatment compliance and
active engagement with provider
promote activity and self care
Get Help Now:
Real time access to
crisis resources
Access to updated
Crisis Management Plan
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Check-In:
Surveys automated with additional functionality to initiate if not completed
Sleep, Med Compliance, Mood, Ideation, Motivation,
Self-Stigma (local evaluation)
Reminders:
Access to scheduled events
Sleep, Med Compliance, Mood, Ideation, Motivation,
Self-Stigma (local evaluation)
Resources:
Access to Safety Checklist
Online psycho-education
Self care resources
Crisis support twitter feeds
Suggested readings
Direct access to crisis resources
About this Project:
Overview of partners
Purpose and goal of app
Direct link to partner websites and resources
Provider managed
Content customizable
Management of Crisis
Management Plan
Can filter by provider
Provider managed
Content customizable
Management of crisis
management plan
Can filter by provider
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Reporting:
Filter by dates/client
Self Surveys
Connectedness
Care Team Alerts
Reporting:
Filter by dates/client
Graphs or answer
Specific
Individual or
aggregate
Becky Stoll, LCSW
Vice President, Crisis & Disaster Management
Centerstone
Email: [email protected]
Office: 615-460-4481
