PowerPoint Presentation and... · MARKETING . Metasw.tch Networks . Metasw.tch Networks NEW WINNERS...
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Transcript of PowerPoint Presentation and... · MARKETING . Metasw.tch Networks . Metasw.tch Networks NEW WINNERS...
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NOT SOFT ON FUNCTIONALITY
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CURRENT PERSONAL COMMUNICATION SERVICES LEVERAGING BROADBAND/HD DEVICES
PRE-CALL SERVICES
POST-CALL SERVICES
IN-CALL SERVICES
• CLICK TO DIAL • OUTLOOK • WEB • iGOOGLE • MAC OS • WINDOWS
• ON-SCREEN CALL HANDLING • CALL ME BUTTON • PROFILE SELECTION
• MESSAGING • VISUAL VOICEMAIL • SPEECH TO TEXT
• CALL LISTS – MISSED, RECEIVED, OUTBOUND • MISSED CALL NOTIFICATION • CONTACT UPDATING
• PERSONAL FILE SHARING • LOCATION SERVICES • CLOUD MEDIA SHARING • REAL-TIME COLLABORATION • PHONEPAGE • CONNECTION JUMPING
Caller ID Caller Name
45 PHONEPAGE – REDEFINING PHONE SERVICE
Phonepage allows carriers to redefine the value of a directory number
Presents data to caller for particular location like
Directions Menus Hours Reservation System
For Call Centers, callers can receive Details of customer-related information like flight or order status Support or customer service information to improve customer satisfaction
Calls can be suspended to allow callers time to choose on-screen or premium support options before continuing
46 POWERING AN OTT THREAT RESPONSE
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THE FUTURE OF BUSINESS COMMS?
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WIRELINE MOBILITY AND CONVERGENCE
Move Call to VoIP
Deposit / Play Videomail
