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Broadband
2 18 130 172 197 229 220 247316
391
526590
649
21140
237
294 281308
329
382
431
476
532
31
109 116 128
156
170
153
181
202
HKBN has a 20-year track record of successful service innovations and growth
Nu
mb
er
of
RG
Us
(‘0
00
)
IDD1
Service
1992Broadband
2000Voice
2002IP-TV
2003
Voice IP-TV
One million
subs mark
for FTNS
2009
1,247
1,110
943
801
683617632
465
312
151
Source: HKBN, City Telecom filings1 IDD stands for international telecommunications services
1,383
2001 20082000 2002 2006 20102009 201120071992–1999 2003 2004 2005FY 2012
Acquired by
CVC and
management
for HK$5.0bn
2012
One of the world’s leading private equity and
investment advisory firms, founded in 1981
Have secured commitments of US$50bn1 and
completed over 300 transactions since 1981
CVC funds invested in over 60 companies
worldwide which employ over 400,000 people
and generate combined annual sales of
approximately US$130bn
75% of senior managers have
post graduate degrees
61 Group managers have
invested c. HK$160mm and
indirectly own 13.1%1 of the
Group
Top 6 executives have over
20 years of industry
experience on average
Lau Kin Wah (Associate Director) Lau Mei Yin (Director – Talent Management) Lee Chung Po (Senior Sales Manager) Lee Yuen Lam (Assistant Marketing Manager II) Leung Chi Kit (Senior Marketing Manager) Leung King Chiu (Financial Controller) Li Ka Yu (Senior Manager – Sales) Li Man Chung (Assistant Customer Technical Service Manager II) Li Man Hong (Solution Consultant Manager) Li Yun Lung (Senior Marketing Manager) Lo Sui Lun (Chief Technology Officer) Mei Wai Ming (Sales Manager I) Ng Chi Ho (Associate Director – Acquisition & Network Service) Ng Yuet Leung (Senior Manager I – International Business) Pun Hei Wa (Director – Operations Support) Shek Lok Kei (Assistant Manager – China Business) Shiu Chui Shan (Senior Customer Relations Manager) Shiu Yung Yin (Associate Director – Customer Relations) Sin Siu Fun (Director – Admin & Corporate Social Responsibility) Tong Siu Wah (Project Manager) Tsang Tsz Ming (Assistant Sales Manager) Tsang Yuet Mei (Associate Director – Customer Relations) Wong Chung Lam (Project Manager) Wong Jun He (Associate Director – Marketing Communications) Wong Kwok Kei (Associate Director – Corporate) Wong Tak Shing (Manager – Sales) Wong Yue Kit (Deputy Financial Controller) Yau Ka Ming (Associate Director – Network Operation) Yeung Chu Kwong (Chief Executive Officer) Yeung Kwong Cheung (Senior Manager – Regulatory Affairs) Yip Ka Wai (Customer Relations Manager)
Aug 2012, New Ownership Cocktail Party Chan Bo Chun (Manager – Talent Management) Chan Che Lan (Manager – District Network Service) Chan Chun Yu (Senior Manager – Talent Management) Chan Ka Kit (Credit And Collection – Assistant Manager) Chan Kwok Fai (Sales Manager I) Chan Min Yi (Assistant Manager – Talent Management) Chan Pui Yin (Marketing Manager) Chan Wing Sze (Associate Director – Customer Relations) Chang Sze Cheong (Sales Manager I) Cheng Kit Yan Gladys (Senior Manager – Corporate Communications) Cheng Suk Ping (Procurement & Logistics Manager) Chiu Lau Chung (Senior Marketing Manager) Chiu Lun Hang (Sales Manager II) Chong Kin Chun (Chief Operating Officer – Corporate Division) Chong Selina (Chief Marketing Officer) Chow Wai Kin Alex (Marketing Manager) Chu Kin Leung (Manager – Sales) Fan Shu Yee Cindy (Associate Director–Customer Care & Online
Services) Fung Wai Yuk (Sales Manager I) Ho Chan Fai (Chief Information Officer) Hui Leong Kin (Director – Customer Relations) Ip Kwong Tat (Associate Director – Business Development and Technical
Development) Kok Sau Yuk (Manager – Sales) Kong Tsz Wai (Associate Director – Retail Business) Kwok Ching Kau (Legal Counsel) Kwok Ka Ho (IT Manager) Kwong Kwok Keung (Sales Manager I) Lai Ni Quiaque (Head of Talent Engagement & CFO) Lam Ka Ling (Associate Director – Consumer Marketing) Lam Siu Kei (Associate Director – Customer Engagement)
1 Ownership of ordinary shares
The Arch
Kowloon
The Harbour
Side
Kowloon
The Hermitage
Olympic
The Great Hill
Tai Wai
Convention Plaza
Apartment
Wanchai
Vision City
Tsuen Wan
Taikoo Shing
Taikoo
HK Parkview
Repulse Bay
Sceneway
Garden
Kwun Tong
Estoril Court
Mid Levels
The Palazzo
Shatin
Taikoo Place
Island East
Entertainment
Building
Central
8 Queen’s
Road Central
Central
World Wide
Hse
Central
IFC
Central
Bank of
America Tower
Admiralty
CGC
Admiralty
Pacific Place
Admiralty
Lippo Ctr
Admiralty
Hopewell Ctr
Wanchai
Central Plaza
Wanchai
ICC
Kowloon
Comprehensive residential fiber network with over
2.0 mm homes passed out of 2.4 mm households
Servicing over 1,700 office buildings representing
a majority of Grade A and B commercial office buildings
Source: HKBN, OFCA
• 100Mbps -> 1GMbps FTTO / FTTH Broadband Internet
• Premium Dedicated Internet Access (PDIA)
• 100Mbps - 40Gbps local connectivity services
• Dark fiber service
Data
Connectivity
• Business Trunk
• Enhanced Trunk
• SIP Trunk
• Unified Communication
Voice
• Email collaboration
• Cloud backup service
• Server virtualizationCloud
SQL
Front end
serversBack end
SQL server
Web access and mobile
PSTN
AD
Active
directory
SQL
Monitoring
Exchange UM
and archiving
System
Center
WAC
Lync endpoints
FPO
Edge
server
DMZ
Optional persistent
chat pool
XMPP Gw
Central Mgt
Voice routing
Conferencing
Lync Web App
Mobile
SIP registrar
Mediation
Server
Remoteusers
Publicclouds
InternationalChina Asia Pacific
Customer Premises
USLocal Europe
Business Broadband (BB)
Direct Internet Access
(DIA)
Premium
Direct Internet Access
(PDIA)
Product name Key Features and Benefits
- High speed local and International connection
- Diversify upstream carriers
- SLA Guarantee International bandwidth
- Direct Fiber or MetroNet provisioning
- MRTG report by local and International
- Direct route and shortest path to destination
- Specific route to specific region
- High stability with no congestion
- SLA Guarantee bandwidth per region
- MRTG report per region
- Provide active/active or active/standby mode
Performance
Hub Sites Hub Sites
Hub Sites Hub Sites
Hub Sites Hub Sites
HKBN CO1
HKIX
ChinaUpstream Providers
USUpstream Providers
EuropeUpstream Providers Asia Pac
Upstream Providers
Other
RegionsUpstream Providers
HKBN CO2
FTTO
Fibre-to-the-Office
Diversified
Path & Hub
Dual
Fibre Ring
Diversified
Central Office
Diversified Carriers
by Region
Customer Premises
China
US
Europe
Asia Pacific
Local
Microsoft Lync EnabledSIP Trunk
Direct SIP Connection
Usually do not cross the local boundary. It can connect to PSTN gateway or PBX within the internal network.
Media gateway
Lync serverPSTN (SIP)
PSTN (T1)
Mediationserver
Mediationserver
SIP
SIP
TDM
SIP IDAP
IP-base, support not just voice but
also video communications
TDM-base, mainly for
voice communications
Highly dynamic channels,
customers subscribe what they need
Scale up by trunk only,
increment at 24 channels step
No channel limitation in the trunk,
much faster to expand
Limited to 24-channels per trunk, need
to install the T1 cards and circuits
Lower CAPEX, no additional interface
card required for channels expansionRequired additional IDA interface card
HD Voice
Enhanced Connectivity
& Resilience Design
HD Video
Multi-sites
connection
BCP
Call Route
Advanced
Features
Lync serverMediationserver
SIP Trunk
HKBN
Soft Switch
Mobile
Fixed
ESBC
1
Exchange 1
Legacy Network SIP Network
HKBNIP Platform
Customer Premises
Exchange down Service down1 Exchange down The other will
take up the link 100% capacity backup
Customer Premises
Exchange(Site 1)
Exchange(Site 2)
HKBN Core Network
Hub Site
Hub Site
Hub Site Hub Site
Hub Site
HKBN CO1 HKBN CO2
Diversified Fibres
from 2 different hubs
Hub Site
Splitter
Hub Site
Full redundancy without a single point of failure
Giga Passive
Optical Network
(GPON) Splitter
DC 1 DC 2 DC 1 DC 2
Exchange 1 Exchange 2
DN
Group A
DN
Group B
Legacy Network SIP Network
DN
Group
A & B
DN
Group
A & B
HKBN IP Platform
DID failover to personal
assigned number
(e.g. mobile)
Trunk failover to
PSTN number
Hosted
Announcement
PSTN DID
Daily OperationNOT allow ad-hoc events Ad hoc Events
Hotline / Call Centre Hotline / Call Centre
Outbound
• Calling from home but
with office number
• Shared the same
company IDD rate
Inbound
• Simultaneous Ring
• Never miss a call
Overseas
• With mobile VOIP client,
no cost on roaming
AVMCU (Switch/Rate Match)
Lync 2013 client
(up to 1080p)Lync 2013 Mobile on
WP8, iOS, Android (up
to VGA)
Lync 2010 Optimized
room systems (e.g.
Polycom CX7000)
Lync 2013 Compatible
endpoint (up to 1080p)
Lync compatible
video gateway
H.264 HD room system
HKBN
Cloud Video Platform
H.264 SVC/VC-1
Lync app for Windows 8
(up to 720p)
Lync 2013 Optimized room
systems (up to 1080p)
SIP Trunk
Video Channels
Hub Sites Hub Sites
Hub Sites Hub Sites
Hub Sites Hub Sites
HKBN CO1 HKBN CO2
Customer Premises
Enhanced Trunk Services
Interface IP Digital (T1) Analog
Service SIP Trunk IDA/P CO / Hunt / DDI
SIP Trunk IDA/P CO / Hunt / DDI
Geo-graphic Redundancy l l l
Mobility / FMI l l l
Business Continuity l l l
Single Number Group l l
HD Voice l
Video Channel l
Burstable Channel l
One-to-one overseas bandwidth
provision ratio
Support diverse range of
bandwidth at different regions
Provide SLA with guaranteed
overseas bandwidth
Deliver MRTG traffic reports by
regions
Better voice quality as end-to-
end IP connectivity
HD video communication
Flexible channels subscription
Burstable channels
Save CAPEX on gateway
Better resilience configuration
Advanced features supported on
digital and analog trunk
Geo-graphic redundancy
exchange
Business continuity plan
Personal mobility
Free Office 365 SBP (12 month)
with 100MB broadband Internet
services
Full Office Pro client install into 5
difference devices
Exchange Online with 25GB
storage
SharePoint Online
Lync Online
Lync with
SIP Trunk