Postal Savings

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    Postal Savings and the Provision

    of Financial Services: Policy Issues

    and Asian Experiences in Savings

    Mobilization

    United Nations Department for Social and Economic

    Affairs Discussion Paper No. 22

    by Mark J. Scher

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    Study Participants

    Bangladesh, China, India, Indonesia, Japan,Kazakhstan, Republic of Korea, Philippines,Sri Lanka, Thailand, and Viet Nam

    Additional site visits and assessments:Malaysia, Singapore and Uzbekistan

    First lesson: No universal postal savings model

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    Four Asian Models National saving organization

    Postal savings bureau

    Linking postal payments to savings

    National savings banks

    The European postbank model remains

    highly limited in Asia

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    How Postal Savings

    Can Aid Development

    Provide financial services to rural areas

    and low-income urban populations Mobilize domestic financial resources

    Intermediate savings for developmental

    purposes

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    Scope of postal infrastructure:

    a unique foundation for

    savings operations

    To reach into virtually every region and

    corner of the country

    To be accessible to all, regardless of

    economic class, caste affiliations, or gender

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    Providing financial services to allsegments of the population

    Women Rural area

    Low-income urban

    populations Disadvantaged groups

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    Tackling Financial Exclusion

    Closure of bank branch networks

    The un-banked who you are and whereyou are

    Restoring the post office payments network,

    moving payments into savings

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    The Myth That the Public Does

    Not Trust the Post Office

    Implicit, if not explicit government guarantee of

    postal savings deposits

    Seeking safety in time of economic and political

    uncertainty

    Fears of safety in the commercial banking system

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    Mobilizing domestic financialresources through postal savings

    Historical role in economic development in 19th

    century European countries Reducing dependency on foreign borrowing for

    infrastructure and industrial development in Japan

    Financing Government bonds and approved

    securities Intermediate savings to public policy-based

    development institutions

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    Intermediate savings for policy-based developmental goals

    Low-income mortgage housing

    Consumer credit Small business credit

    Agricultural credit

    Sustainable national, regional and community

    development projects Support for microfinance institutions

    Safe and secure remittance services for smallbusinesses and entrepreneurs

    Bringing tangible development programs back to the

    community of savers, for example:

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    Postal Giro and Postal CheckingSafe and Cost-effective Remittances

    Accessible to everyone

    Low-cost fees

    Safe and reliable

    Aids domestic trade and commerce

    Household payments

    Small businesses payments

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    International Postal GiroOverseas Remittances via the Posts

    Overseas workers remittances

    Enhancing aid to families

    Source of foreign exchange

    Cross-border trade

    Encourages investment in communitydevelopment by overseas workers

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    Postal Payments Systems Can BeConverted into Savings Systems

    Deposits and payments account for a

    major part of postal revenues in manytransition economies.

    Conversion of these payments into postal

    savings accounts could aid savings

    mobilization and create a culture of thrift

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    Problems Confronting Savings

    Use of the Postal NetworkThe Changing Economics of the Posts

    The impact of market liberalization and

    deregulation on the postal environment Privatization of public services

    Cross-border entry and acquisition of the posts

    profit centers

    Postal savings and the lack of credit facilities

    Asset management and investment policy

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    Loss of Posts Profit Centers Separation and privatization of profit

    centers, such as telecommunications,

    severely impact posts revenues

    The detachment and loss of postal

    bankings synergistic relationship with the

    posts threaten the very survival of the postalinfrastructures branch network, especially

    in rural and least developed regions

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    Postal savings in rural areas

    making a link to credit In developed countries, mainly European,

    most postal savings systems provide client

    access to consumer credit and some

    commercial credit as well

    Among developing countries, only 10 reported

    any kind of credit function whatsoever

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    The importance of the credit

    function to rural savings

    The credit function is an integral necessity

    in rural agricultural economics The lack of such facilities forces clients to

    deposit their savings in competing

    agricultural-credit cooperatives

    In the least developed countries, clients are

    forced to use money lenders charging

    illegally high rates of interest

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    Postal Savings = Microsavings

    Microcredit is unsustainablewithout microsavings

    Regulatory restrictions on credit and deposit

    taking

    Alliances with microcredit institutions

    Finance for the community of savers, their

    small businesses and farms

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    National Savings Banks

    and Postal Savings Savings banks: largely urban

    Facilities are air-conditioned offices, linked online to

    mini-branch outlets Post offices: urban and rural

    Rural branches in particular may experience long

    withdrawal delays, limiting client access to savings

    Post office paper transaction procedures oftenunchanged since their introduction in the 19th century

    Postal facilities, both urban and rural, often in an

    advanced state of physical decrepitude

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    Agency relationship with a savings

    bank or other financial institution 70% of postal savings deposits are from urban

    areas in virtually all developing countries

    Consequences of inadequate agency contractsbetween the posts and financial institutions

    Devaluation by the financial institution of its

    relationship with the posts

    Savings bank concludes that an independent bankbranch network in the urban market would lower its

    transaction costs

    Only the barest postal savings transactions are left to

    the more remote and underpopulated areas

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    Problems with thePostbank Model

    Severely reduced agency fees to the posts

    Further limitations in the financial services offeredto remote rural clientele

    Government transfer of postal savings franchise tocommercial bank or postbank

    Postbank adopts commercial bank strategy

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    Need for a constructive policy for

    the investment of mobilized fundsEconomic environment and weakregulatory regimes usually lead to:

    Limitations on the investment policy ofmobilized funds

    Lack of viable alternative investment

    opportunities in the financial markets ofdeveloping countries

    Lack of policy-based financial institutionsto intermediate postal savings funds

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    Creation of institutions for

    returning constructive use of thefunds to the community

    These institutions would address the need for: Low-income mortgage housing lending

    Consumer and small business credit within

    the community Credit evaluation and finance of sustainable

    infrastructure development projects

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    Maintaining Confidence

    in Postal Savings

    Among the transition economies, CIS, and

    developing countries, the rapid proliferation ofprivate commercial banks has been followed by therapid collapse and consolidation of the commercialbanking system

    In the Asian financial/banking crisis (1997), postalsavings rapidly increased as depositors sought safety

    Implicit, if not explicit, government guarantee ofpostal savings deposits

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    Important Issues for the Future of

    Postal Saving

    Corporate structure and governance

    Legal and regulatory framework

    Agency and stakeholder relationships

    Investment policy

    Management operations

    Product development and market analysis Promotion and sales

    Financial technology utilization