PM Reston Managing Stakeholders by Robert Godbey

26

Transcript of PM Reston Managing Stakeholders by Robert Godbey

Page 1: PM Reston Managing Stakeholders by Robert Godbey
Page 2: PM Reston Managing Stakeholders by Robert Godbey

• Tools: how do we work with (understand) them?

Page 3: PM Reston Managing Stakeholders by Robert Godbey
Page 4: PM Reston Managing Stakeholders by Robert Godbey

Company Job Title

Current Data Scientist in Training

hCentive Director of Program Management

GodbeyWorks CEO/Owner

Ernst & Young Strategy Consultant

Flash Creative Management

COO

NorthCharleston

Information Systems Director

Location Note

Reston, VA Moved here last year

Charleston, WV Hometown

Pittsburgh, PA Travel, travel, travel

Teaneck, NJ 1st consulting company

Charleston, SC Beautiful, hot, humid

Raleigh, NC Grad school drop out

Ann Arbor, MI Studied physics

Jobs

Homes

Page 5: PM Reston Managing Stakeholders by Robert Godbey

• Wiktionary Definitions1. A person holding the stakes of bettors, with the

responsibility of delivering the pot to the winner of the bet.

2. An escrow agent or custodian.

3. (law) A person filing an interpleaded action, such as a garnishee or trustee, who acknowledges possession of property that is owed to one or more of several other claimants.

4. A person or organization with a legitimate interest in a given situation, action or enterprise.

• Wikipedia Definitions• Stakeholder (corporate), an accountant, group, organization, member, or system that

affects or can be affected by an organization's actions

• Stakeholder (law), a third party who temporarily holds money or property while its owner is still being determined

• Project stakeholder, a person, group or organization with an interest in a project

Page 6: PM Reston Managing Stakeholders by Robert Godbey

Anyone Touched (affected) by the Project • Customers

• Sponsor

• Management

• Project Team

• Others: vendors, suppliers, etcetera …

Page 7: PM Reston Managing Stakeholders by Robert Godbey

• Project Manager – defines, plans, controls & leads the project

• Project Team – skills & effort to perform tasks

• Sponsor – authority, guidance, & maintains project priority

• Customer – product requirements, funding

• Management – company policy, resources

• Others – vendors, suppliers, etc. understand their roles

Page 8: PM Reston Managing Stakeholders by Robert Godbey

• Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project. - PMBOK 3

• What's the new process group in PMBOK 5?

Page 9: PM Reston Managing Stakeholders by Robert Godbey
Page 10: PM Reston Managing Stakeholders by Robert Godbey
Page 11: PM Reston Managing Stakeholders by Robert Godbey

• Where do you want to go?• name,

• work, destination

Page 12: PM Reston Managing Stakeholders by Robert Godbey
Page 13: PM Reston Managing Stakeholders by Robert Godbey
Page 14: PM Reston Managing Stakeholders by Robert Godbey
Page 15: PM Reston Managing Stakeholders by Robert Godbey

Stakeholder Key Stakes Strategy

Congressman Public image, national security, job security

Pilot Personal flight safety, national security, ease of use

Mechanic Procedures & practices, ease of use

General Public image, procedures, national security, job security

Procurement Official Procedures & practices

Page 16: PM Reston Managing Stakeholders by Robert Godbey
Page 17: PM Reston Managing Stakeholders by Robert Godbey
Page 18: PM Reston Managing Stakeholders by Robert Godbey
Page 19: PM Reston Managing Stakeholders by Robert Godbey

Context and Key Stakeholders

Work Situation

Definition of SuccessPathway to Action

Where Are We Now

How We Get From Here To

There

Where We Want To Be

Describing the “big picture” provides a framework for planning and problem solving

Page 20: PM Reston Managing Stakeholders by Robert Godbey

Implementation Space

DesignSpace

Problem Space

VisionSpace

Solution Space

Page 21: PM Reston Managing Stakeholders by Robert Godbey
Page 22: PM Reston Managing Stakeholders by Robert Godbey

Pathway Useful Example

Problem-Solving When dealing with a critical issue in a short timeframe

Fixing something:1. Agree on PS pathway2. ID cause of problem3. Agree on a fix 4. Apply & eval remedy

Vision-Realization When a group has an wants to create something new, revitalize, revisit

Introducing a new product:1. Agree on VR pathway2. Imagine product impact on market3. Develop strategy to achieve impact4. Implement the strategy

Problem/Vision Combination When it’s important to know what is not working; gap between now and ideal future state

Resolving a conflict between 2 teams:1. Agree on PV pathway2. ID what’s NOT working about relationship3. Exploring what an ideal relationship would be4. Agreeing on ways to achieve ideal5. Agreeing on next steps

Vision/Problem Combination When there are significant barriers to realizing a vision, need to address them to move on

Applying new technology:1. Agree on VP pathway2. Developing a vision for new IT3. ID the problems to address to reach vision4. Agree on solutions to the problems5. Agree to and implement action plan

12

3 4

12

3 4

13

24 5

12

34 5

Page 23: PM Reston Managing Stakeholders by Robert Godbey
Page 24: PM Reston Managing Stakeholders by Robert Godbey
Page 25: PM Reston Managing Stakeholders by Robert Godbey
Page 26: PM Reston Managing Stakeholders by Robert Godbey

Send any questions or job leads for Data Scientist Trainees to:

Robert Godbey, PMP [email protected]/in/RobGodbey