Platforms for the Future of Work, Roger Dickey, Gigster

Platforms for theFuture of WorkRoger Dickey CEO, Gigster

How will technology transform work?

Future of work

Services economy: $13.6T

Finance & Insurance

Healthcare

Professional Services

Information

Transport & Warehousing

Real Estate

Utilities

Recreation

Education

$4T

$2.2T

$1.7T

$1.4T

$940B

$820B

$600B

$254B

$66B

Knowledge

Physical

Future of work

Professional services: $1.7TComputer Systems

Legal

Consulting

Engineering

Accounting & Tax

Scientific

Architecture

Design

$370B

$280B

$270B

$200B

$180B

$140B

$70B

$20B

Future of work

$20 $20,000

Future of work

Services 1.0 Services 2.0Cost:

Distribution:

Delivery Time:

Business Impact:

Ease of Automation:

Low

1 : 1

Short

Low

Easy

Cost:

Distribution:

Delivery Time:

Business Impact:

Ease of Automation:

High

1 : Many

Long

High

Hard

Future of work

How work will change

• Curated• Distributed networks• On-demand• Data-optimized

Services of the future are…How work will change

Start Project

Push button, file lawsuit.


Start Project

Push button, do taxes.


Start Project

Push button, build blueprints.


Start Project

Push button, get software.


Freelancers AI tools

Work platform of the future

0 10 20

YEARS


Today, people do work

Planning Design Build


Tomorrow, machines help



Over time, they do more



Basic history of workHow work will change

Basic history of work

• Human in the loop• Human does micro-work• Machine assists human


Client wants a tax deduction on maid services. Home is also used for work. Ok?

$1400.00John A.

Work interfaceHow work will change

ASK ABOUT SPACE ALLOCATION YES

New partner wants full indemnification. What should we say?

$2500.00Mindy H.


Work interface

NEGOTIATE FOR $4M CAP ACCEPT REJECT

LOGIN PROFILE PAGES

Which feature should the developers build first?

$1250.00Sarah H.


Work interface

Freelance marketplaces


50% by 2025


How to attract the best?Create the best place to work.Attract the best freelancers.Become the best service.


Freelancers care about…Painless payouts

Minimal client interaction

Interesting work

Clear specifications

Great teammates

Effective process


Sourcing


Screening

Written test Aggregate results

?

Network screens


CommunityBy projects By geographies

Website Ad campaign

Trademark dispute

USA Europe

Australia

By roles By personal interests

Developer Lawyer

Project manager Coffee shops

Tax adviceSoccer


Performance

• On-time delivery • Customer satisfaction

• Teammate satisfaction • Work quality

100 1000

OK Good Great

Small Large VIP


ManagementIC• 10 projects per year

• Earn 40% on each project

• Average project size $50k = $200k/year

Manager• Oversee 10 IC’s projects



Director• Oversee 10 managers



VP• Oversee 10 directors

• Earn 0.2% on each project

• Average project size $50k = $1m/year

Work automation

Work is measurable. Work data has patterns.

Data patterns are exploitable.

Laws of automationWork automation

Work is measurable.People

Projects

Activity

Work product

Work automation

vRating Skills Timezone Availability Projects

vName Duration Cost Requirements People

vPerson Project Action Timestamp Details

vPerson Project Type Details Rating

Work is measurable.Work automation

Work is measurable.Project management

Code

Design

Communication

Finance

Work data has patterns.Work automation

Email frequency

Days late

Customer satisfaction10 9 2 110

0 2 7 80

Wk 2 100% Wk 3 20% Wk 4 0% Wk 5 0%Wk 1 100%

Data patterns are exploitable.Work automation: Quote Builder

New project Best quoteSimilar projects

$65K

Data patterns are exploitable.Work automation: Team Builder

New project Similar projects

Data patterns are exploitable.Work automation: Worker Assistant

Project activity Similar activity Suggested step

Data patterns are exploitable.

Contact customer support

Work automation: Project Supervisor

Progress at Gigster

Software developmenton demand.

Progress at Gigster

Mobile apps Websites UI/UX design

Our expertiseProgress at Gigster

New tech

By the numbers

250Projects

$50k 30 9.3Each People Satisfaction

Progress at Gigster

Flying cars

Progress at Gigster

Robotic restaurants

Progress at Gigster

Shopping recommendation apps

Progress at Gigster

Credit card visualizations

Progress at Gigster

Let’s talk about the future.

Thanks!Roger Dickey, CEO, Gigster

[email protected]

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Platforms for the Future of Work, Roger Dickey, Gigster

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