Planning, Evaluation & Knowledge Management Framework

ACON’s Data Revolution

Veronica Eulate

Manager,

Planning, Evaluation &

Knowledge Management

Background

Highlighted issues within

current systems

Data Collection Reporting &

Evaluation

Coordination

Evaluation Review

ObjectivesAlign Planning,

Evaluation &

Knowledge Management

Consolidate data collection and enhance

reporting mechanisms

Maximise potential and outcomes Remain flexible and

adaptable

PEKM Cycle

Plan

Do

EvaluateReview

Share

Embeds information

gathering & needs

analysis

Emphasises cross-

divisional expertise &

knowledge-sharing

Review &

recommendations

essential

components

Evaluation as

integrated as

planning

Planning HierarchyOperationalStrategic

• 3-5 years

• HIV/LGBTI health

split

• High level

• Simple language

ACON Strategic Plan (SP)

Health Outcome Strategies (HOS)

• 6 nominated health areas

(TBC)

• Comprehensive Framework

• Population Engagement

Strategy

• Strategy Working Groups

Health Program Records (HPR)

• Program Specific

• Consolidated

Framework

• Cross-Divisional

Health Project Plan

(HPP)

• Project & Activity Specific

• Aligned to HPR or HOS

• Consolidated Framework

BUSINES

S PLAN

Primary Activity Schedule

Case Coordination

Capacity Building

Marketing &

Communication

Enablers

Peer Support & Education

Client Support Counselling Home-Based Care Therapeutic Groups

Priority Support &

Treatments

Print & Web Based

CommunicationSocial MediaSafe Sex ResourcesCommunity Events

Peer Education Workshops Peer Education OutreachSocial Inclusion &

ConnectednessNSP

Support & Training Research Partnerships External Representation Venues Liaison Volunteers

Grants & New Services Policy & Advocacy Operations FundraisingLearning &

Development

Evaluation Pyramid

6 Month Follow Up

Pre & Post Assessment

Feedback Surveys

Data Collection

Output Indicators

Quality Indicators

Short-term Impact

Indicators

Longer-term Impact

Indicators

Evaluation Indicator Bands

THEME PRIMARY ACTIVITIES

INDICATOR BAND

Output Quality Impact Impact

SVR ∆ KSC ∆ Behaviour

PEER SUPPORT

Peer Education Workshops X X X X

Peer Education Outreach X X

Social Inclusion and Connectedness X

Needle and Syringe Program (NSP) X X X

Priority Support and TreatmentsX X

X X

Evaluation HierarchyOperationalStrategic

ACON Strategic Plan

ACON Strategic Plan (SP)

Health Outcome Strategies (HOS)

HIV/STI Prevention

Health Program Records (HPR)

Gay Men’s HIV/STI

Prevention

Health Project Plan

(HPP)

SAM

Young Gay Men

Asian Men

Key Benefits and Desired Outcomes

• Strong and adaptable foundation

• Ability to harvest accurate data to inform organisational activities

• Build ACON’s capacity to develop knowledge in order to become a learning and sharing organisation

• Ability to monitor and reflect on health trends, and provide targeted responses to community needs

• Increased quality in service(s) delivery

• Greater operational efficiencies

• Increased community, client and employee satisfaction.

Thank YouA special thanks to:

Ryan Jackson Planning Coordinator

Helen ConwayMonitoring & Evaluation Officer

Alan BrothertonDirector, Policy, Strategy & Research