PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your...

49
PIXIO User Manual V3.0 February, 2019

Transcript of PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your...

Page 1: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

PIXIO User Manual V3.0February, 2019

Page 2: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

Congratulations!

CongratulationsonpurchasingyourPIXIO,theveryefficientandeasytouseroboticcamera.Youareabouttoshootqualityvideosofindoorandoutdooractivities,atdistancesupto330ft(100m).ThisUserManualliststhecontentsofthepackage,howtoinstallandstartyourPIXIO,tosetitup,andhowtogetthebestof it.WithPIXIO, film sport, trainings, lessons,conferences,ceremonies,Artsandentertainment,recreativeactivities...andmuchmore!

Page 3: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

3

Supplied items . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Before starting . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Chargingthebatteries .......................6

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Setting up the PIXIO..........................8Settingupthebeacons.......................9Start tracking...............................11Start/StopRecording.......................12

Using the PIXIO_REMOTE App . . . . . . . . . . . . . . 13Useyourphone/tablettocontrolyourPIXIO....14Conferences,ceremonies,classroomsspecialsettings....................................16Howtorestricttherotationoftherobot(usefulwhenanexternaldeviceispluggedtotherobot)?..........................................17

TIPS & TRICKS . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Howtoincreasetheautonomy...............19Zoomsettings..............................20Camerasettings............................21Howtoattachaheavycamera..............21

Filmfromanelevatedlocation ...............22

MULTI-USER MODE . . . . . . . . . . . . . . . . . . . . . . . 23Pairingprocedure:pairyourdevices(robots,watchesandbeacons).....................24MULTI-USERoperation .......................26

TECHNICAL INFORMATION . . . . . . . . . . . . . . . . 29InstallinganewfirmwareversiononyourPIXIO..30Configuring your PIXIO to work with your own CAMERA..................................32 DescriptionofLEDs..........................33Specifications..............................37MoreinformationaboutPIXIObatteries........38F.A.Q .....................................39Troubleshooting ............................41Customersupport...........................46Precautionsandsafety......................47

Contents

Page 4: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

4

Supplied items

Micro-beacons(x3)Minitripods(x3)

PIXIORobot

Watch&wristbandPIXIO

MULTIcableUSBcables(x4)Wirelesschargeranditscableforthewatch

USBCharger&powercord

Page 5: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

5

1. CHARGING THE BATTERIES

Before starting

Page 6: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

6

Charging the batteriesThecompletechargingofeachdevicetakesabout2hours.PlugtheUSBchargerintothesocketthankstothepowercord.PlugtheUSBcablesontheUSBcharger.

Recharge the PIXIO robot. PlugoneoftheUSBcablestotheplug«5VDC»atthebackofthePIXIOrobot.ThecorrespondingredLEDlocatednearthepluglightsupduringtherecharge,andturnsoffwhentherobotischarged.Toavoidself-dischargeoftherobot,unplugtherobotaftertheendoftherobotcharge,turntherobotONforafewsecondsandthenturnitOFFbeforestoringit.

Recharge the PIXIO micro beacons. PlugUSBcablesineachoneofthemicrobeaconspluglocatedbehindasshown.TheredLEDofthemicro-beaconlightsupduringtherecharge,andturnsoffwhenthemicro-beaconischarged. 1

Recharge the PIXIO watch. PlugthewirelesschargertooneoftheUSBcablesconnectedtotheUSBcharger.Justputthewatchonthewirelesscharger.TheredLEDofthewatchlightsupduringtherecharge,andgoesdownwhenthewatchischarged.1

YoucanalsorechargethePIXIOdeviceswithacomputer.ConnecttheUSBcabletoaUSBportonyourcomputer.

1Sometimes the red light flashes at the end of the charge. It is not a problem, the item is charged

Page 7: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

7

1. SETTING UP YOUR PIXIO

2. SETTING UP THE BEACONS

3. STARTING THE TRACKING

4. STARTING RECORDING

Getting started

Page 8: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

8

Setting up the PIXIO

1.Screwtherobotonatripodequippedwithastandard3/8’’screw(check that the motor is switched off before screwing or unscrewing the device).

2.Screwyourcamera,DSLR,smartphone/tabletadaptortotherobotwiththe1/4’’screwofthePIXIOrobot.

3.Ifyouareusingasupportedmodelofcamera,plugthecameraandtherobotwith thecorrectcable. Thereare3cablemodelsdependingon thecameramodel:

AMULTIcableissuppliedwithyoursystem.YoucanorderanAV/Rand/oraJack 2,5mmcableathttps://shop.movensee.com/

3

BeforeusingPIXIOforthefirsttime,youmustcheckthatthefirmwareofthePIXIOisuptodate(referpage30),andcheckthatthecameraparameterskept inthememoryoftherobotmatchesyourcameramodel(referpage32).N

OTIC

E

1

2

3

MULTIcable AV/Rcable JackØ2.5mmcable

Page 9: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

9

Setting up the beaconsThe watch is located by the beacons thanks to triangulation techniques which is why the beacons are essential both INDOOR and OUTDOOR.

Afterscrewingthebeaconsonthemini-tripods,switchONeachbeaconbypressingitsbutton until the green light turnsON.

PlacethePIXIOrobotandthe3beaconsaroundtheareayouwanttofilmfollowingtheseinstructions:

-Place the beacon n°1 as far as possible from the robot (butnotmorethan330ftor100m). Itwillimprovetheleft-rightaccuracyofthetracking(beacon numbers are written at the back of each beacon). -Place the beacons n°2 on the left of the beacon n°1, as seen from the robot. -Thebeaconn°3canbeplacedontheleftorontherightofotherbeacons.

2

3

1

The beacon n°2 is on theleftof thebeaconn°1,asseenfromtherobot

Thebeaconn°1 isplacedasfaraspossiblefromtherobot

2 3

1

Page 10: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

10

ThePIXIOrobotcanalsobeplacedatthemiddleofthe3beacons.

Thepositionsofthebeaconsareveryflexible,buttrackingandaccuracyarebetterwithproperconfigurations:

•Checkthattherearedirectlinesofsightbetweenthebeacons,andbetweentherobotandeachbeacon.Oratleastcheckthatanyobstacleissmall.

•Keeptherobot, thebeacons,andthewatchatmorethan20-30cm(10 inches) fromthewallsorfrommassivemetallicparts.Avoidoperatingnearabigelectricaltransformer,powerfulantenna,etc.

•Thebestheightforthebeacons is1to2m(3to6ft) fromtheground(noneedtobeexactlyatthesamelevel).Thethreebeaconsneedtobeperpendiculartotheground.

• The distance between the beacons, and the distance between the robot and thebeacons,mustbesmallerthan330ft(100m).

32

The beacon n°2 ison the left of the beaconn°1,asseenfromtherobot

1Thebeaconn°1 isplacedasfaraspossiblefromtherobot

Optimalorientation

Badorientation

CORRECT INCORRECT

Page 11: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

11

Start trackingSwitchONthecamera.

AdjustthetripodhorizontallyandsettheTILTangleofthecamerabyscrewingmoreorlessthescrewattherearoftherobot.

Check that the watch is OFF. SwitchONthePIXIOrobotbypressingthepower button attherearoftherobotuntilthegreenlightstartstoflash.

Byrotatingthetripod,orusingrobotbuttons and ,place thebeaconn°1at thecenterof thecamerascreen.What is important is theright-leftpositionofthebeacon.UsethemanualZOOMonthecameratoimprovetheprecision.A50cm(20inches)precisionisenough.

RemainintheareaandswitchONthewatchbypressing itsstarterbuttonuntilthegreenlightturnsON.Thesysteminitializesduringabout10to30seconds.WhenthewatchLEDisblinkingregularly,theinitialisationisfinishedandtherobotistrackingthewatch.

unscrew to decreasetheTILT

angle

screw to increase theTILTangle

Beaconn°1

Page 12: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

12

LEDblinkingslowly:recordingcommandisOFF

LEDfullgreen:recordingcommandisON

Start / Stop Recording

1. If you are using a supported cameraYoucanstart/stop recordingbypressingBRIEFLY thewatchbutton .DO NOT press the REC button directly on the camera.

Whenthecameraisrecording,thegreenLEDofthewatchturnsON.Thewatchwillblinkslowlywhenyoustoprecording.Ifthezoomisbusy,somedelaymightoccurwhenyoustart/stoprecording.Inthiscase,thegreenLEDofthewatchwillblinkquicklyuntilyourorderistakenintoaccount.

2. If you are using a non supported cameraIfyouareusingacameramodelwhichisnotsupportedbytherobot,justpress«record»directlyonyourcamera.

Page 13: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

13

1. USE YOUR PHONE OR TABLET TO CONTROL YOUR PIXIO

2. CONFERENCES, CEREMONIES, CLASSROOMS SPECIAL SETTINGS

3. HOW TO RESTRICT THE ROTATION OF THE ROBOT

Using the PIXIO_REMOTE

App

Page 14: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

14

YoucancontrolyourrobotPIXIOwithyoursmartphoneusingabluetoothconnectionandthe«Pixio_Remote»App.

How to connect a phone or tablet to a PIXIO robot

TurnONtherobot,thenbrieflypressthebutton on the rear of the robot. A blue light starts blinkingrapidly.Duringoneminute,yourrobotisreadytobeconnectedwithyoursmartphone.

>Activatebluetoothonyoursmartphone. >Launchthe«Pixio_Remote»App. >Connectthebot0bypressing ontheApp.

Followthesameprocedureasabovetoconnecttheextra-robotstoyourphone.Youcanuseasmanyextra-robotsasyouwantwithyourApp.

Use your phone/tablet to control your PIXIO

1.Ifyouneverhaveconnectedanextra-robotslavetoyoursmartphone/tabletbypressingbrieflytheON/OFFbuttonoftheslave,thisslavewillappearintheApp(thankstoinformationgivenbythemasterrobot),buttheAppwillnotbeabletocontrolthisextra-robot.

2.Duetosmartphone/tabletlimitations,onlyoneextra-robotcanbeconnectedatthesametimetotheApp(themasterisalwaysconnected).Youcanswitchfromoneslavetoanother one by pressingontheApp.NO

TICE

Page 15: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

15

How to use the App as a remote control

Record ON/OFF:whenaremotecontrolispaired,theRECorderssentbythewatchesareignoredandthelightofthewatchblinksasfollows:

Use the buttonontheApptostartandstopthevideorecordingforeachcamera.

Auto Zoom:tapontomodifytheframeoftheautomaticzoom.Manual Zoom:tapontomodifytheframeofthecamera.Onmanualzoommode,therobotDOESNOTzoomINandOUTautomatically.

Auto Track:therobotautomaticallyturnsright&lefttofollowthewatch.Manual Track:usetheslider toturntherobotontherightorontheleft.

Brightness: use the curser to increaseorreducethebrightnessofthelightsofthewatchandbeacons.

Selection of the tracked TAG: on each robot menu, tap on to select the watchtrackedbytheselectedrobot.

Theremotecontrolbluetoothrangedependsonyoursmartphonemodel.Therangeisgenerallyabout160ft(50m).

NO

TICE

Page 16: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

16

Refer to the latest version of the User Manual to set up your PIXIO, download and connect the app. to the robot(s).

CONFERENCES CEREMONIES CLASSROOMS Special settings

STEP 1. Press « Settings »

STEP 2. Press « Stop Mode  Enable » (it’s not a sliding button, press it)

STEP 3. Press « Tracking Smoothness »

STEP 4. Press «Soft»

STEP 5. Test your PIXIO and change the settings to obtain the result you prefer

Watch the help by pressing the question marks

Conferences, ceremonies, classrooms special settings

Page 17: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

17

How to restrict the rotation of the robot (useful when an external device is plugged to the robot)?

Youmayneedtoconnectanexternalequipment(streamingdongle,charger,etc.) totherobotor thecameraduringoperation. Toprevent thecables fromwrappingaround the robot, youcan restrict therotationoftherobotto+/-180°fromtothebeaconn°1thankstoanadjustableoptioninthePIXIO_Remoteapplication.

Todothis,launchthePIXIO_Remoteapplicationonyourphone/tablet(refertopage16).

►clickon«Settings» ►Disabletheoption ►Validatebypressing«OK» --360DegreeEndless--

Page 18: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

18

1. HOW TO INCREASE THE AUTONOMY

2. ZOOM SETTINGS

3. CAMERA SETTINGS

4. HOW TO ATTACH A HEAVY CAMERA

5. FILM FROM AN ELEVATED LOCATION

TIPS & TRICKS

Page 19: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

19

How to increase the autonomy

1. Use powerbanksBeaconsandrobotaredesignedtobepoweredwhileusing.Youcanplugpowerbanks to the robotand thebeacons to increase theautonomyof yourPIXIO.Apowerbankwithacapacityof3000mAhwillextendtheautonomyby4or5h.

2. Use the mains outlets

YoucanplugthePIXIOrobotandthebeaconstothesockets.Thisisusefultofilmlonger,andtoinstallyoursysteminafixedposition.

> For thebeacons,use3micro-USBchargers5VDC,700mAmin.

> For the PIXIO robot, use amicro-USBcharger 5VDC, 2Amin (or theonewhichisprovided). Power5VDC,

2Amin(e.g. the one

provided)

Power5VDC,700mAmin

(notprovided)

Page 20: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

20

Zoom settingsInitialisation of the zoom

WhenyouswitchONthePIXIOrobot,andalsowhenitstartstrackingyou,the(supported)camerazoomsouttotally,andthenzoomsinautomatically.

Personal settings

Whenthetrackingisstarted,youcanmodifytheautomaticzoomleveloftherobot.Just press zoomIN or zoomOUT by successive short pressing. The new settings areautomaticallyrecordedforfutureuse.

Thosebuttonsonlyworkwhenthetrackingisstarted,andwhenthezoomisnotblockedinthewidesetting.

Zoom behavior

Forqualityreasons,theautomaticzoomchangeswithsmallsuccessiveincrements.Whentheautomaticzoomisverybusy,acompletezoomoutsometimesoccurs,andthezoomcommandrapidelycomesbacktothenormalvalue.

Page 21: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

21

Camera settingsItisrecommendedtoactivatethe«anti-vibration»featuresofthecamera(called«steadyshot®»forSonycameras),andtodeactivatethedigitalzoom.Dependingonwhatyouprefer,checkallparametersrelatedtoimagequalityandsize:16:9isoftenpreferredto4:3;50por60pisbetterforslowmotion;biggestimagesizeandbestrecordingqualitygivebetterresults.

BecarefulwiththeenergyeconomyoptionsthatmayswitchoffthecamerawhentheRECisOFFduringalongtime.

How to attach a heavy cameraYoucanlocktheTILTaxisbytighteningthe2screwsaparttherotation.Youcanuseahexagonalscrewdriverwithdiameter2.5mm.Donotexceeda torqueof2Nm.Release the screws inorder to release theTILTrotation.

Youcanusealongquickreleasemountingplatetomoveforwardthecenterofgravityofthecameratopreventitfromtiltingbackwards.

Tightenthe2screwsapart the rotation to

lock the screwsUsealongquickreleasemountingplatetomoveforwardthecamera

Page 22: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

22

Film from an elevated locationPIXIOcanbeusedtofilmfromanelevatedlocation.JustsettheTILTaxiswiththescrewattherearoftheTILTaxis,andchosethedistancebetweenthecameraandtheareayouwanttofilm,asshownbelow.Withappropriatesettings,theauto-zoomwillkeepyouintheframe.

The best settings depend on the configuration of the premises, of the auto-zoom level, and of the kind of framing you prefer. So there is no hard and fast rule for those settings.

Page 23: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

23

1. PAIRING PROCEDURE

2. MULTI-USER OPERATION

MULTI-USER MODE

Connect one or more watches to one or more robots.

(ifyouuseasinglerobotanda single watch, you are not concernedbythischapter)

Page 24: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

24

1. Start your PIXIO robot into the pairing mode

Checkthatalldevices(robots,watchesandbeacons)areOFF.

PressandholdthezoomINbuttononthemasterrobot,thenpressbriefly

Release the zoomINbuttonwhenthegreenandredlightsblinktogether.

The master robot enters into the pairing mode and the green light flashes twiceintermittently.DonotturnOFFthemasterbeforepairingalldevices.

Youmustpairatleastonewatchand3beaconstothemaster.Youcanaddupto15additionalrobots(slaves)andfilmupto16people.

Pairing procedure: pair your devices (robots, watches and beacons)

- if you have a single robot and several watches, your robot will become the master.- if you have several robots, you have to choose one to become the master.

While filming, the master robot should always be ON. The master collects data from the other devices to run MULTI-USER mode.

1.PressonholdZoomINbutton

3.ReleaseZoomINbuttonwhenthegreenandredlightsblinktogether

2.BrieflypressPOWERON

Page 25: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

25

2. Pair a device (robot, watch or beacon) to the masterThe master robot must be running in pairing mode to pair a new device (see the previous paragraph).

Topairanewdevice(slaverobot,watchorbeacon),startthedevicecloserthan1meter(3ft)fromthe master robot.Thegreenlightofthedeviceblinks4timesintermittentlyoncethepairingiscompleted.

Youmustrestartallthedevicesbeforestartingthetracking.

Thepairingissavedforfutureuse.

3. How to recognize a slave robot and a master robot ?Duringignition(beforethestartofthetracking),thegreenandred lights of a slaverobotblinkalternately.

Only the greenlightblinksonamasterrobot.

Youmustpairatleastonewatchand3beaconstothemasterbeforestartingthetracking.

NO

TICE

Page 26: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

26

MULTI-USER operation

1. Multi watches trackingAll devices must be paired together to be able to run into the MULTI-USER mode (see the «Pairing procedure: pair your devices (robots, watches and beacons)», page 24).

TurnOFFallwatches.FollowthePIXIOsetupprocedure,untilthebeginningofthetracking(page8).ThePIXIOrobotstartstotrackthefirstwatchON.

Oncethetrackingbegins,turnONtheadditionalwatchesbypressingthe button.Thegreen light of eachwatchstartstoblink.Theblinkingisslowifthereisnoremotecontrolconnectedtothedevice. The robot will film the last watch turned on. You can switch from one watch toanother using Pixio Remote Control app. on your phone while filming (see page 14).

Ifthereisnoremotecontrolconnected,pressthe buttonofawatchtobetrackedandfilmed.Thelight is full greenwhenthewatchisfilmed.Stoprecordingbypressingthe buttonagain.Thegreen light flasheswhenthecameraisnotrecording.

LightOFF,watch OFF

Blinkinglight,watchON/recordOFF

LightON,WatchONRecordON

Page 27: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

27

2. Multi robot trackingAll devices must be paired together to be able to run into the MULTI-USER mode (see the «Pairing procedure: pair your devices (robots, watches and beacons)», page 24).

Eachrobotmustpointatthebeaconn°1beforeturningONthefirstwatchandstartingthetracking.

TurnONeachbeaconbypressingthe buttonuntilthegreenlightturnsON.

PlacethePIXIOrobotandthe3beaconsaroundtheareayouwanttofilm,in such a way that beacon n°2 is on the left of the beacon n°1, as seen from the master robot. Thebeaconn°3canbeplacedontheleftorontherightofotherbeacons.Thedistancebetweenthebeacons,andthedistancebetweentherobotandthebeacons,mustbesmallerthan330ft(100m).

Slave robot

Beaconn°1

Beaconn°2Beaconn°3

Seen from the master robot, the beacon n°2 must be on the left side of the beacon n°1.

Master robot

The distance between eachdevicemustbe smaller than330ft(100m)

Page 28: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

28

TurnONyourcameras.

Check that all watches are OFF.PowerONPIXIOrobotsbypressingthe buttonfor2seconds.

By rotating the tripod, orwith the robot buttons and , place the beacon n°1 at the center of each camera screen.Whatisimportantistheright/leftpositionofthebeacon.UsethemanualZOOMonthecameratoimprovetheprecision.It’sOKwithaprecisionofabout50cm(20inches).

YourPIXIOrobotsareready!

RemainintheareaandswitchONthewatchbypressing about2or3seconds.Thesysteminitializesduringabout10to30seconds.WhenthewatchLEDisblinkingregularly,theinitialisationisfinishedandtherobotistrackingthewatch.

Page 29: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

29

1. INSTALLING A NEW FIRMWARE VERSION

2. CONFIGURING YOUR PIXIO TO WORK WITH YOUR OWN CAMERA

3. DESCRIPTION OF LEDs

4. SPECIFICATIONS

5. INFORMATIONS ABOUT BATTERIES

6. F.A.Q

7. TROUBLESHOOTING

8. CUSTOMER SUPPORT

9. PRECAUTION & SAFETY

TECHNICAL INFORMATION

Page 30: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

30

Installing a new firmware version on your PIXIO

Firmware v2.9 is already installed on your PIXIO. To take advantage ofthelatest improvements, installanynewfirmwareversionavailablefrom:https://shop.movensee.com/ccc

Werecommendtoupgradealldevices(therobot,thewatchandthe3beacons)atthesametime.Makesurethatalldevicesarefullychargedbeforestartingtheprocedure.

1. Download the last firmware version

Downloadthelatestfirmwareversionathttps://shop.movensee.com/ccc

Save the firmwareonamicro-SDcard formattedwith the FAT32, FAT16 or FAT12format (usually, micro-SD cards with a capacity lower than 32Gb are formatted with a correct format).Thefilemustbesavedintherootdirectoryofthememorycard,notinasub-directory.ThisfileismeanttobeopeneddirectlyonandbyPIXIO(donottrytoopenitfromyourcomputer).

Check that the name of the file is update.mnp without any ...(1) or ...(2) at the end of the name.

Insertthemicro-SDcardintherobotslotontherobotside.

Need some help to upgrade your PIXIO ?

Have a look at the tutorial video:https://youtu.be/CxnVju8qysw

The micro SD card goes into the robot slot

Page 31: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

31

2. Start the UPGRADE modePressandholdTurnRightbuttonontherobot,thenbrieflypressonpowerbutton.

Release TurnRightbuttonwhentheredlightstartstoblink.

3. UPGRADE each deviceNext,youhavetoupgradeeachelementoneaftertheother(notallatthesametime):

For the robot:PressbrieflyTurnLeftbutton.ThegreenLEDblinksrapidlyduringtheupgrade,andstopswhenitisfinished.

For a watch or a beacon (switched OFF before the procedure): →Startthe«upgrade»mode:pressitsstartedbuttonduringseveralseconds,untilitsgreenLEDblinks →Releasethebutton,andpressitagainbrieflytolaunchtheupgrade.ThegreenLEDblinksrapidlyduringtheupgrade,andturnsfullgreenwhenitisfinished.

1.PressonholdturnRIGHTbutton

3.ReleaseturnRIGHTbuttonwhentheredlightstartstoblink

2.BrieflypressPOWERON

4.PressturnLEFTbuttontoupgrade

therobot

Is there a problem? Don’t panic....

►Iftheupgradeisaborted(error,switchOFF,…),youcanstartagaintheprocedure.

Ifduringstep2,theredLEDdoesnotblink:►Checkthatthemicro-SDcardcapacityislowerthan32GbandformattedwiththeFAT32,FAT16,orFAT12format;►Checkthattheupgradefileisstoredattherootofthecardandnotinasub-directory;►Checkthatthecardisinsertedcorrectlyintherobotslot.

Page 32: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

32

Configuring your PIXIO to work with your own CAMERABydefault,yourPIXIOisconfiguredtoworkwithaSONYHDR-CX450camera.Followthese instructionstoupdatethecameraparameterskeptinthememoryoftherobot. First,downloadthefilecorrespondingtoyourcameramodelathttps://shop.movensee.com/ccc.ThefileismeanttobeopeneddirectlyonandbyPIXIOrobotsodonotopenthefiledirectlyfromyourcomputer.

RecordthePIXCAM.cfgfileonamicro-SDcardformattedwiththeFAT32,FAT16orFAT12format(usually, micro-SD cards with a capacity lower than 32Gb are formatted with a correct format). Thefilemustbesavedintherootdirectoryofthememorycard,notinasub-directory.ThisfileismeanttobeopeneddirectlyonandbyPIXIO(donottrytoopenitfromyourcomputer).

CheckthatthenameofthefileisPIXCAM.cfgwithoutany...(1)or...(2)attheendofthename.Ifneeded,renamethefilePIXCAM.cfg

Insert the micro-SD card in the robot slot. Switch ON the robot (do not press any other button than the switch ON button). A few quick flashes ofthe LEDs occur, and the file has disappeared from the micro SD card. Theparameters of the robot have been updated and stored in its memory.

ThemicroSDcardgoesintotherobotslot

Page 33: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

33

Description of LEDs

start procedureLED status Description

LEDsoff TherobotisoffgreenLEDblinkingslowly Therobot(master)isinitializinggreenandredLEDsblinkingalternatively Therobot(slave)isinitializing

trackingLED status Description

greenLEDblinkingslowly thecameraisonstandbygreenLEDblinkingquickly thewatchrequeststhestartorstopoftheRECgreenLEDON thecameraisrecording

rechargingLED status Description

redpowerLEDisON TherobotisrechargingredpowerLEDisblinking TherechargeisendingredpowerLEDisoff Thebatteryisfull

Page 34: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

34

upgrade procedureLED status Description

redLEDblinking Therobotisinupgrademode

redLEDON Therobotisinupgrademodebuttherobotcannotreadthe«update.mnp»file

greenLEDblinkingquicklyredLEDblinkingslowly Therobotisupgrading

redLEDblinkingslowly(afterthepreviousstep) Theupgradehasbeendone

remote controlLED status Description

blueLEDoff BluetoothisoffblueLEDblinkingquickly Therobotisreadytobepairedwitharemote

blueLEDblinkingslowly Therobothasalreadybeenpairedwitharemote,buttheremoteisnotcurrentlyconnected

blueLEDON AremoteisconnectedwithPIXIOrobot

Page 35: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

35

trackingLED status Description

LEDsoff ThewatchisoffgreenLEDblinkingslowly ThewatchisONbutnotfilmedbythecameragreenLEDblinkingquickly Thewatchrequeststhestart/stopoftheRECgreenLEDON ThewatchisONandfilmedbythecamerasolidgreenwithquickflashes Aremoteisconnectedwiththerobot

rechargingLED status Description

redLEDON ThewatchisrechargingredLEDblinking TherechargeisendingredLEDisoff Thebatteryisfull

upgrade procedureLED status Description

greenLEDblinkingslowly ThewatchisinupgrademodegreenLEDblinkingquickly ThewatchisupgradinggreenLEDON Theupgradeiscompleted

Page 36: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

36

trackingLED status Description

LEDsoff ThebeaconisoffgreenLEDON ThebeaconisON

rechargingLED status Description

redLEDON ThebeaconisrechargingredLEDblinking TherechargeisendingredLEDisoff Thebatteryisfull

upgrade procedureLED status Description

greenLEDblinkingslowly ThebeaconisinupgrademodegreenLEDblinkingquickly ThebeaconisupgradinggreenLEDON Theupgradeiscompleted

Page 37: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

37

SpecificationsINDOOR and OUTDOOR usePIXIO can track a watch with the same performanceinsideoroutside

RANGE330ft(100m)

Automatic ZOOMWith supported cameras https://shop.movensee.com/ccc. Fixedotherwise.

REC control from the watchWithsupportedcameras

RotationsPAN (horizontal): 360° endless (it’s very long to check).120°/smax(45mphat30ft;72km/hat10m).ManualTILTadjustment(vertical)

Can support camerasupto5lbs(2,5kg)

Motor noiseVery silentmotor.Youcanuseabluetoothmicrophone(not provided) or any similar accessory to capture anydistantvoice.

WeightWatch1.9Oz(50g).Robot1,2lbs(550g.)

TransportDesignedtobeveryeasytopackandtotakewithyoueverywhereinanyphotobag>22x10x15cm(8.7x3.9x5.9in).

Multi-userWithyourPIXIO,youcanfilmupto16people.Youcanalsouseupto16robotstofilmfromdifferentangles.Whateverthenumberofwatches,amaximumof3differentwatchescanbefilmedatthesametimebythe16robots;Itmeansthat several robotswill sometimehave to film the samewatch.

AutonomyPIXIO approx. 4h, WATCH approx. 3h, Micro-BEACONapprox.3h.Li-Ion batteries. All chargers included: wireless for thewatch. USB standards for the robot and the micro-beacons.Therobotandthemicro-beaconscanbepluggedtothemains. Thisallows to film longeror to install PIXIOat thesameplaceformonths.You may increase the autonomy of the robot or thebeacons by plugging an external ‘power bank’. Forexample, a power bank with a capacity of 10000mAhincreasetheautonomyofthedeviceupto5hto10h.

Warranty2years

Page 38: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

38

More information about PIXIO batteriesThe robot, thewatchand the threebeacons includea Lithium-Ionbatteryyouneed tochargebeforestartingtousePIXIO.Thedevicesneedabout2hourstobefullychargedifcompletelyunloaded.Oncecharged,therobotisabletorunformorethanthreehours.Thewatchandthebeaconsbatteriescanrunbetween2and3hoursandahalf.

1.Batterychargecapacitytendstodecreaseovertimeanduse.

2.Lithium-ionbatteriestypicallyhavealifespanofbetween300to500chargecyclesandareexpectedtoretainaround80%oftheiroriginalbatterycapacityafter300chargecycles,orafteraboutoneyearofuse.

3.Highorlowambienttemperaturesmaynegativelyaffectbatteryperformance,resultinginalossofupto70%ofchargecapacity.Thebatteriesshouldbestoredatatemperaturebetween10°to30°C.

4.IfyoudonotuseyourPIXIOforanextendedperiod,thebatteriesshouldbechargedbetween40%to60%everytwomonths.

5.Toavoidself-dischargeoftherobot,unplugtherobotaftertheendoftherobotcharge,turntherobotONforafewsecondsandthenturnitOFFbeforestoringit.

Normaldropinbatterycapacityovertimeanduseinnotcoveredbythewarranty

Page 39: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

39

F.A.QWhat kind of tripod do I need?Youneedatripodwitha3/8’’screw.Itisbiggerthantheusual1/4’’screwgenerallyusedforcameras.Donotusea tripodwithahead,becauseofpoor stability (exceptveryhighcosttripods!)andbecauseithasa1/4’’screw.

Is it possible to plug PIXIO and the micro-beacons to a wall socket ? Do they work or do they only recharge?PIXIOandthemicro-beaconscanbepluggedinawallsocket,and theywork. It is a solution for filmingall daylong,andalsotoinstallPIXIOatafixedplace.

Does PIXIO have an automatic tilt?PIXIOhasamanualtiltyoucansetbeforefilming.Formostactivityonalevelground,youdon’tneedtheautomatictilt. As an example, refer to this video takenwith PIXIOfromthestadiumstands,abovethearena:https://youtu.be/lLNN-ya_lIw

Is it possible to live stream the video taken with PIXIO?Yes,theHDMIplugofthecameracanbeusedtohavethevideoinrealtime,andmanyproviderscanlivestreamthisvideo.Recentcamerasalsohavealivestreamoptionthroughyoursmartphone.

What is the connection needed on camera to have the automatic zoom and the REC control from the watch?The cameraplug is called «Multi» or «LANC» or «A/V-R»depending on the model. The models listed on the

websitearecompatiblewithPixio,theothersmaynotbecompatible.Somenon-listedmodelsarecompatibleduetotheirsimilaritieswithcompatiblemodels,donothesitatetoaskusandwewillcheck.

I have a DSLR; Is it compatible with PIXIO?Any DSLR can be mounted on Pixio. But DSLRs do nothaveamotorized zoom. The zoomwill remain fixed.Becarefull that DSLRs generally do not have autofocus invideomode,sothevideomaybeblurry.

Where do I get the mechanical interface to allow smartphone and tablet to be used for filming?You need a common adaptor between Pixio and thesmartphoneortablet.Itisgenerallycalled«smartphone/tablettripodadaptor».Itcostsafewdollarsandcanbefoundeasily.

With a tablet or smartphone, do I have the automatic zoom and the REC control from the watch?No.AtabletorsmartphonedoesnothaveanyplugforzoomandrecordremotecontrolbyPIXIO.

Is it possible to use the HDMI port of the camera for video recording or streaming, or is it disturbed by the zoom and REC control from PIXIO?ItispossibletousetheHDMIportwhilePIXIOiscontrollingthe zoomand theREC through the specificplug (multi,LANC,orA/V-R).HDMIplugisnotusedbyPIXIO.

Page 40: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

40

Is it necessary to measure everything manually in detail to set-up the beacons at precise locations?No.ItisliketheGPS:youdon’tneedtoknowthepositionof each satellites, it is automatic. Just put the 3micro-beacons somewhere around your playground, switchthemon,andyouaredone.

Is it an issue if I go outside the area set-up by the beacons?No.Youcangooutsidetheareasetupbythebeaconsandstillbeframed.Andofcourseifyouaregoingtoofarthecamerawillloseyou,anditwillfindyouagainwhenyoucomeback.

Can I use PIXIO in a building with metallic walls? Yes.JusttakecaretohavealltheelementsofPIXIOafewinches(afewcentimeters)awayfromthemetal.

Can I use PIXIO robot without the three beacons? ThethreeeasytosetupbeaconsincludedwiththePIXIOallowstherobottoberesponsive,preciseandtofilmfrom330ft(100meters):itisexactlywhatmakesPIXIOauniquetechnologicalproduct. Thethreebeaconsareusedbythe watch to calculate 10timespersecondthepositionof the robot which explains exactly why you need thebeaconstoenjoyyourPIXIOexperience.

How long does the beacon battery last? What if I need to film for a longer period? Thebeaconsbatterylastsabout3hours.Ifyoustillneedmoretimetofilm,youcanalwaysuseapowerbank(notincluded).Justplugthepowerbanktothebeaconandthat’sit!

What are the maximum and minimum operating temperatures?As any electronic devices, PIXIO operation is notguaranteedattemperaturesbelow0°Cortemperaturesabove40°C. In real lifewehavemanycustomersusingPIXIOsincemorethanoneyearincoldcountries,Canada,Sweden, Iceland,Norway, Finlandetc., and theyneverhad any problem in cold weather. And in our lab wetestedPIXIOat-18°C.Batteries usually have less autonomy in the cold, this isprobablythemainconsequence.

Page 41: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

41

Troubleshooting

TRACKINGPROBLEM CAUSE SOLUTION

ThePIXIOrobotdoesnotstarttrackingwhereas the watch LED blinks irregularly.

Therobot,thewatch,andthebeaconscannotstarttheirradiocommunicationscorrectly.

Placetherobotandthebeaconsfollowingtheinstructionspage12«Micro-beaconslocation»andstartagainthesystem.If the tracking does not start after about 20seconds,youcanhelpbyholding thewatchaboveyourheada few seconds.As soonasthe tracking starts, you can put your handdown.

ThePIXIOrobotdoesnotstarttrackingwhereas the watch LED blinks regularly. Thewatchstartsontheupgrademode.

TurnONthewatchbypressingthebuttonuntilthegreenlightturnsONthereleasethebuttonimmediately.

ThePIXIOrobotdoesnotstarttrackingwhereasthe green and red lights of the robot areblinkingalternately.

Therobotisaslave(refertopage25).When OFF, press the ON/OFF button of therobotduring13 seconds (until thegreen lightblinksalone).

ThePIXIOrobotdoesnotstarttrackingwhereasa beacon LED blinks regularly. Thebeaconstartsontheupgrademode.

Turn ON the beacon by pressing the buttonuntil the green light turnsON the release thebuttonimmediately.

The PIXIO robot rotations are always in thewrongdirectionofrotation. Thebeaconsarenotplacedcorrectly.

The beacon n°2 must be on the left of thebeaconn°1,asseenfromtherobot.Followtheinstructionsgivenpage12«Microbeaconsset-up»andstartagainthesystem.

Sometimes,therobotisshaky,and/ortoolate. Distances are too long, and/or an externalelementisperturbatingthesystem.

Place the beacons and the robot followingtheinstructionsgivenpage12«Micro-beaconslocation»andstartagainthesystem.

WerecommendthatyouregularlyupdatePIXIOfirmwaretoenhancePIXIObehaviour.Refertothecompleteupdateprocedurepage30.

NO

TICE

Page 42: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

42

TRACKINGPROBLEM CAUSE SOLUTION

The PIXIO works well at short range butmalfunctionsatlongrange Theradiocommunicationmalfunctions

1.Verify that thebeaconsarenotplacedontheground.Thebeaconsmustbesettledat1mto2mfromtheground.

2.Placetherobotandthebeaconsfollowingthe instructions page 12 «Micro-beaconslocation»andstartagainthesystem.

ThePIXIOrobotalwaysfilmsonmyside.

The beacon n°1 was not well at the centerof the framebefore starting thewatch,and/or the beacon n°1 was much closer to thecamerathanthewholeareayouwanttofilm,and/ortherobotisnotscrewedenoughtothetripod

1. Re-start the system, checking that thebeaconn°1 iswellat thecenter (right-left)ofthecamerascreenbeforestartingthewatch.Checkthatthedistancebetweenthebeaconn°1andthecameraissimilartothemaximumdistanceoftheareayouwanttofilm(halfthisdistanceisaminimum).

2.Checkthattherobotiswellscrewedtothetripod.

ZOOM / RECPROBLEM CAUSE SOLUTION

I cannot start recording from thewatch andthezoomisfixed

1.thecameracableisnotproperlyplugged.

2. the robot is not parameterized for yourcameramodel.

1.Replugthecameracableonbothside.

2. Upgrade the camera parameters of yourrobot.Seeprocedurepage7

TheRECstopsautomaticallyorthevideoissplitintomanyshortvideos.

The camera battery is empty or the cameramemoryisfull.

Rechargethecamerabattery.

Format the microSD card with the «setupmenu»ofthecamera.

Formatthe internalmemoryofthecamera(ifapplicable).

Page 43: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

43

ZOOM / RECPROBLEM CAUSE SOLUTION

TheRECstopsautomatically. You are asking for recording with the RECbuttononthecamera.

ThePIXIOisnotdesignedtooperatebypressingontheRECbuttononthecamera.Tostartand/orstoprecordingthevideo,usethe button on the watch or use the PIXIO_Remoteapplicationfromatabletoraphone.

RECHARGEPROBLEM CAUSE SOLUTION

Thewatchdoesnot recharge (the red LED isOFF)

Thewatchbatteryisalreadychargedor

The watch is not properly placed on thecharger

1.Checkthatthewatchisnotalreadycharged.

2.Check that thewatch ispositionedon theright side of the charge (the side withoutmarks).

3. Check that thewatch is in direct contactwiththecharger.

Therobotorabeacondoesnotrecharge(theredLEDisOFF) Thebatterydeviceisalreadycharged

Checkthatthedeviceisnotalreadycharged(theredLEDdoesnotturnONifthebatteryischarged).

TherobotdischargeswhenOFF Therobotisself-discharging

To avoid self-discharge of the robot : unplugthe robotafter theendof the robot charge,turntherobotONfewsecondsandthenturnitOFFbeforestoreit.

Page 44: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

44

FIRMWARE UPDATE / SAVE OF THE CAMERA PARAMETERSPROBLEM CAUSE SOLUTION

I cannot upgrade my system (the red ledremainsON) ThePIXIOrobotcannotreadthefile.

1. Check that the micro-SD card has beenformattedwithFAT32option.

2.Checkthatthefileisintherootdirectoryofthemicro-SDcardandnotinasub-directory.

3.CheckthatthemicroSDcardisinsertedintothePIXIOrobotslot(notinthecamera).

4. Check that the name of the file does notinclude any ...(1) or ...(2) at the end of thename or does not include the file extensiontwice(egupdate.mnp.mnp).Ifso,renamethefileupdate.mnp or update if yourcomputerdoesnotdisplaytheextensionfiles.

Icannotnotupgradethecameraparameters.ThePIXCAM.cfgdoesnotdisappear fromthememorycardattheendoftheprocedure.

Therobotcannotreadtheparametersfile.

1. Check that the micro-SD card has beenformattedwithFAT32option.

2.Checkthatthefileisintherootdirectoryofthemicro-SDcardandnotinasub-directory.

3.CheckthatthemicroSDcardisinsertedintothePIXIOrobotslot(notinthecamera).

4. Check that the name of the file does notinclude any ...(1) or ...(2) at the end of thename or does not include the file extensiontwice(egPIXCAM.cfg.cfg).Ifso,renamethefilePIXCAM.cfg or PIXCAM if yourcomputerdoesnotdisplaytheextensionfiles.

Page 45: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

45

FIRMWARE UPDATE / SAVE OF THE CAMERA PARAMETERSPROBLEM CAUSE SOLUTION

IcannotsavethePIXCAMand/orupdatefilesonmymicroSDcard ThemicroSDcardiswrite-protected

Removethewrite-protectionfromthemicroSDcardbyloweringtheprotectivetab

Afteranupdate,thePIXIOmalfunctions You did not updated all the devices (robot,watchandthe3beacons)

Update all devices (robot, watch and the 3beacons)

BLUETOOTHPROBLEM CAUSE SOLUTION

The blue LED «bluetooth» does not turn ONwhenbrieflypressonON/OFFbutton. YoudidnotupdateyourPIXIO Update all devices (robot, watch and the 3

beacons)withthelatestfirmwareversion

Page 46: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

46

Customer supportOur qualified teamwill guarantee you fast support in case of questions or problemswith yourequipment.Ourobjectiveistohaveyourproductinagoodworkingorder.Ifyouneedhelp,pleasecheckcarefullythemanual,theFAQ,andifnecessarycontactMOVE‘NSEEbyphone,e-mailormail.

Phone(France):+33(0)970751315(noadditionalcharge)E-mail(after-sales):[email protected]

Mail(aftersales):MOVE‘NSEE-SAV,38rueJimSEVELLEC,29200BREST

MOVE‘NSEEproductshavea2years legalwarrantyagainsthiddendefectsoriginatingfromamaterialsdefect,orfromadesignormanufacturingdefectaffectingtheproductsdeliveredandrenderingtheseunfitforuse.Openingtheproductorapartoftheproductvoidsthewarranty.

Toreturnaproduct,youmustfirstcontactMOVE‘NSEEtoexplaintheproblem.IfthetechnicaldepartmentatMOVE‘NSEEdecidesthattheproductneedstobereturnedtothem,youwillbegivenareturncode.Youcanthenreturntheproductalongwiththeaccessoriesinitsoriginalpackaging.Thereturncodemustbeclearlymarkedontheexteriorofthepackaging.Assoonaswereceiveyourpackage,ourtechnicianswillinspectandanalysetheproblemitem.Iftheguaranteedetailedintheconditionsofsaleareapplicable,itwillberepairedorreplacedfreeofcharge.Inallothercases,youwillbesentafreequoteforrepairs.Youwillthenhavethechoice:-torefusethequote,inwhichcasetheproductwillbereturnedtoyouatyourownexpense.-toacceptthequote.Inthiscase,repairswillbeginonreceptionofyourpayment.Theproductwillthenbereturnedtoyouoncetherepairshavebeencompleted.

Page 47: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

47

Precautions and safetyBatteries:Iftheinternalbatteriesaremishandled,thebatteriescanburst,causeafireorevenchemicalburns.Observethefollowing cautions. Do not disassemble. Do not crushanddonotexpose thebatteries toany shockor forcesuchashammering,droppingor steppingon it.Donotshortcircuitanddonotallowmetalobjectstocomeintocontact with the batteries terminals. Do not expose tohigh temperature above 60°C (140°F) such as in directsunlightorinacarparkedinthesun.Donotincinerateordisposeofinfire.Donothandledamagedorleakinglithiumionbatteries.Besuretochargethebatteriesusingthechargersprovidedoradevicethatcanchargethebatteries. Keep the batteries out of the reach of smallchildren. Keep the batteries dry. Don’t replace thebatteriesyourself.Disposeofusedbatteriespromptly.

Toreducetheriskoffireorelectricshock,donotexposetheunittorainormoisture.Donotplaceobjectsfilledwithliquids,suchasvases,ontheapparatus.Donotexposethebatteries toexcessiveheat suchas sunshine, fireorthelike.

Theproductincludessmallparts.Keepitoutofthereachofsmallchildren.

Cablesmaycausestrangulation.Keepitoutofthereachofsmallchildren.

ThePIXIOwatch,whereveritisonthesubjectoravehicle,isaprominencethatmaycauseinjuryforthesubjectitselforotherpeoplearoundhim.Thearmbandcan interactwithotherequipments.Theuserisfullyresponsiblefortheuse of the product and for security of its activities. TheresponsibilityofMOVE‘NSEEcannotbeengagedincaseofinjuryordeath.

For customers in the European UnionPIXIOconformstotheCEnorm.

ItconformstotheIEEE802.15.4standardUWBPHYwiththefollowingdetails:- band: 5 (central frequency : 6489.6MHz bandwidth :499.2MHz)-Power:≤-41.3dBm/MHzPIRE-Modulation:BPM-BPSK

The importer is responsible for checking conformancewithlocalnormsofthecountryofuse.

Page 48: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

48

Disposal of Old Electrical & Electronic Equipment

Thissymbolontheproductoronitspackagingindicatesthat this product shall not be treated as householdwaste.Insteaditshallbehandedovertotheapplicablecollection point for the recycling of electrical andelectronicequipment.Byensuringthisproductisdisposedof correctly, you will help prevent potential negative consequences for the environment and human health,which could otherwise be caused by inappropriatewastehandlingofthisproduct.Therecyclingofmaterialswillhelptoconservenaturalresources.Formoredetailedinformation about recycling of this product, pleasecontact your local Civic Office, your household wastedisposal service or the shop where you purchased theproduct.

For customers in the USA

RECYCLING LITHIUM-ION BATTERIES:Lithium-Ion batteries are recyclable.You can help preserve our environmentby returning your used rechargeablebatteries to the collection and recyclinglocationnearestyou.Formoreinformation

regarding recycling of rechargeable batteries, call tollfree1-800-822-8837,orvisithttp://www.call2recycle.org/

This device complies with part 15 of theFCC Rules. Operation is subject to thefollowing two conditions: (1) This devicemay not cause harmful interference,and (2) this device must accept any

interference received, including interference that maycauseundesiredoperation.Note: This equipment has been tested and found tocomplywiththelimitsforaClassBdigitaldevice,pursuantto part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmfulinterference in a residential installation. This equipmentgenerates,usesandcanradiateradiofrequencyenergyand, if not installed and used in accordance with theinstructions, may cause harmful interference to radiocommunications. However, there is no guarantee thatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful interference to radioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowing

Page 49: PIXIO User Manual V3.0 February, 2019 - PIXIO PIXEM · You can control your robot PIXIO with your smartphone using a bluetooth connection and the «Pixio_Remote» App. How to connect

49

measures:—Reorientorrelocatethereceivingantenna.—Increasetheseparationbetweentheequipmentandreceiver.—Connect the equipment into an outlet on a circuitdifferentfromthattowhichthereceiverisconnected.—Consult the dealer or an experienced radio/TVtechnicianforhelp.

The supplied interface cable must be used with theequipmentinordertocomplywiththelimitsforadigitaldevicepursuanttoSubpartBofPart15ofFCCRules.

Any changes or modifications to this equipment notexpressly approved by MOVE ‘N SEE S.A.S may cause,harmful interferenceandvoid the FCCauthorization tooperatethisequipment

For the robot and the beacons:This equipment complieswith FCC’s radiation exposurelimitssetforthforanuncontrolledenvironmentunderthefollowingconditions: 1. This equipment shouldbe installedandoperatedsuch that a minimum separation distance of 20cm ismaintainedbetweentheradiator(antenna)anduser’s/nearbyperson’sbodyatalltimes.2.Thistransmittermustnotbeco-locatedoroperatinginconjunctionwithanyotherantennaortransmitter.

For the watch:This portable equipment with it’s antenna complieswith FCC’s radiation exposure limits set forth for an

uncontrolled environment. To maintain compliance,followtheinstructionsbelow:1.Thistransmittermustnotbeco-locatedoroperatinginconjunctionwithanyotherantennaortransmitter.2.Avoiddirectcontacttotheantenna,orkeepcontacttoaminimumwhileusingthisequipment.