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INDUSTRIAL TRAINING FUND

ITF 2019

INDUSTRIAL TRAINING FUND HEADQUARTERS, JOS.

INDUSTRIAL TRAINING FUND CORPORATE OFFICE, ABUJA.

ITF 2019LEARNING AND DEVELOPMENT

BROCHUREHEADQUARTERS

Opposite State Low-Cost Housing Estate,Miango Road,

PMB 2199, Jos, Plateau State.GSM: 07031786051, 09087204678

Website: www.itf.gov.nge-mail: [email protected], [email protected]

facebook.com/itfniger, twitter.com/ITFNigeria

ABUJA CORPORATE OFFICE:ITF House

6, Ademola Adetokumbo Crescent,Maitama, P.M.B. 126, Garki Abuja.

Tel: 07031786324e-mail: [email protected]

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http://[email protected],

http://[email protected]

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TABLE OF CONTENT

TABLE OF CONTENT

Profile

Preface

The ITF Profile

ITF Headquarters' Departments & Units

Locations and Addresses of Training Centres

Locations and Addresses of ITF Area Offices

2019 PROGRAMMES DETAILS

Administrative and Management Programmes

Banking, Finance and Allied Programmes

Capacity Building for Human Resource Managers

Consultancy Services Programmes

Engineering, Vocational and Technical Programmes

Environment, Safety, Health and Security Programmes

Information and Communication Technology Programmes

Micro, Small and Medium Enterprises (MSMEs) Programmes

Unscheduled Programmes

iii

he Industrial Training Fund

T(ITF) is committed to the

provision of quality training,

promotion and regulation of training

standard in all sectors of the Nigerian

Economy. ITF equally evaluates and

certifies Vocational Skills, renders

advisory and consultancy services

that meets the expectation of our

client/stakeholders.

The 2019 Learning and Development

Brochure is in line with the ITF

Reviewed Vision: Strategies for

mandate actualization. It is carefully

put together to drive the achievement

of Federal Government's Economic

Recovery and Growth Plan (ERGP), the

economic diversification agenda and

other policies designed to grow the

economy.

This brochure will deliver immense

benefits that will meet the needs of

organizations' workforce from the shop

floor to busy executives in the

corporate suites (C-Suites).

With our team of highly experienced

trainers, we offer the best in learning

and development services.

In the light of the above, I strongly

recommend the 2019 Learning and

Development Brochure to corporate

organizations, institutions of learning,

Micro, Small and Medium Enterprises

(MSMEs) and individuals.

Sir Joseph N. Ari (KSM)

Director-General/Chief Executive

Industrial Training Fund

PREFACE

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he Industrial Training Fund is a grade

T'A' parastatal operating under the

aegis of the Federal Ministry of

Industry, Trade and Investment. It has been

operating for 47 years as a specialist agency

that provides, promotes and encourages the

acquisition of industrial and commercial skills

required for national economic development.

Mandate of the ITF

The Fund was established by Decree No. 47

of 8th October, 1971 (Now an Act of the

National Assembly), with the following

Mandate:

§ To Provide, Promote and Encourage

the Acquisition of Skills in Industry

and Commerce with a view to

generating a pool of indigenous

trained manpower sufficient to meet

the needs of the private and public

sectors of the economy;

§ To Provide Training for Skills in

Management , Techn ica l and

Entrepreneurial Development in the

Public and Private Sectors of the

Nigerian Economy;

§ To set Training Standards in all

aspects of the Economy and Monitor

Adherence;

§ To Evaluate and Certify Vocational Skills

acquired by Apprentices, Craftsmen

and Technicians in collaboration with

relevant Organizations;

§ To Manage and Administer on behalf of

Federal Government, the Students

Industrial Work Experience Scheme

(SIWES)

Vision Statement

To be the foremost Skills Training

Development Organization in Nigeria and one

of the best in the world.

Mission Statement

To set and regulate standards and offer direct

training intervention in industrial and

commercial skills training and development,

using a corps of highly competent

professional staff, modern techniques and

technology.

Core Values of the ITF

Commitment

Loyalty

Integrity

Professionalism and Creativity

Efficiency and Effectiveness

Teamwork

PROFILEReimbursement Scheme

The Reimbursement Scheme of the ITF was

incepted in July, 1973. Under the Scheme, the

Fund bears par t o f the cos t o f

workers/employees training and further

education by reimbursing for training

programmes undertaken.

The amended Act of June, 2011 stipulates

that: The ITF Governing Council may make a

refund of up to fifty percent (50%) of the

amount paid by an employer if the Council is

satisfied that the training programmes of the

employer is in accordance with the Fund's

Reimbursement Scheme. The Scheme has

been revised from time-to-time. The seventh

edition Scheme is now in operation. Once the

conditions for paying reimbursement are

fulfilled, prompt payments are always

effected. The aim of the Reimbursement

Scheme is to encourage employers to train

their staff in accordance with the needs of the

various industries or group of industries.

Employers are therefore, urged to intensify

efforts to improve the quality of their

manpower through appropriate and approved

training programmes.

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DEPARTMENTS/UNITS

n Director-General's Office

n Business Training and Development Department (BTD)

n Administration & Human Resource Department (A&HRD)

n Finance and Accounts Department (F&AD)

n Revenue, Inspectorate and Compliance Department (RI&CD)

n Field Services Department (FSD)

n Technical and Vocational Skills Training Department (TVSTD)

n Research and Curriculum Development Department (R&CDD)

n Information and Communication Technology Department (ICTD)

n Procurement Department (PD)

n Corporate Planning Department (CPD)

n Internal Audit Unit (IAU)

n Legal and Council Affairs Unit (L&CAU)

n Public Affairs Unit (PAU)

n Servicom and Anti-Corruption Unit

ITF HEADQUARTERS' DEPARTMENTS AND UNITS, JOS

LOCATION AND ADDRESSES OF ITF TRAINING CENTRES

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a] Industrial Skills Training Centre, Ikeja No. 5 Olorunfunmi Street, Oregun [Behind Phillips Factory] P. O. Box 5575, Juli House, Ojota, Ikeja, Lagos State. Tel: 08032222512, 08037136140 E-mail: [email protected]

b] Centre for Excellence, Jos [Staff Training Centre] Bukuru Road, P. M. B 2199, Jos, Plateau State. Tel: 08068670963, 08037003168 E-mail: [email protected]

c] Industrial Skills Training Centre, Kano Dorayi/Challawa Road P. M. B 3222, Kano Kano State Tel: 08035958024, 07035946999 E-mail: [email protected]

d] Model Skills Training Centre, Abuja 6, Ademola Adetukumbo Crescent Maitama, P. M. B 126, Abuja Tel: 08033181752, 08033235273 E-mail: [email protected]

e] Industrial Skills Training Centre, Lokoja C/o ITF Lokoja Area Office, Near Kogi State Secretariat,

Lokoja,Kogi State.

Tel: 08034522290 E-mail: [email protected]

mailto:[email protected]

http://[email protected]

LOCATIONS AND ADDRESSES OF ITF AREA OFFICES

AREA OFFICE STATE [S] COVERED

1. Aba Area Office Abia Onyike Street Off Omoba Road, Ogbor Hill P. M. B 7017, Aba Tel: 08034732948, 07055467285 e-mail: itfaba@@itf.gov.ng

2. Abakaliki Area Office Ebonyi C/O ITF Enugu Area Office

Tel: 08037036262, 08033253352 e-mail: [email protected]

3. Abeokuta Area Office Ogun ITF Close, Opposite Governor's Office Okemosan, Abeokuta P.M.B. 2110 Ogun State Tel: 08033360019, 08025996083 e-mail: [email protected]

4. Abuja Area Office Abuja ITF House 6, Ademola Adetokumbo Crescent, Maitama, P.M.B 126, Wuse II, Abuja Tel: 08069763205, 08023117491 e-mail: [email protected]

5. Akure Area Office Ondo and Ekiti Olu Alabi Road, Off Ilesha Garage, P. M. B 66, Akure, Ondo State. Tel: 08032487827 e-mail: [email protected]

6. Apapa Area Office Lagos 19A Ashanti Close, By Calcutta Crescent, Apapa, Lagos. Tel: 08037032558, 07069598588 e-mail: [email protected]

7. Awka Area Office Anambra Fab Anieh Building

Opposite Kofi Lounge, Along Geogold Road,Awka, Anambra State.


8. Badagry Area office Lagos125/127 Olojo Drive,Corner Bus-Stop, OjoTel: 08034512536, 08035969668e-mail: [email protected]

9. Bauchi Area Office Bauchi and Gombe Murtala Mohammed Way, Opp. Azman Filling Station, P.M.B 1270, Bauchi, Bauchi State. Tel: 08035769191, 08064950939 e-mail: [email protected]

10. Benin Area Office Edo 180, Ekenwa Road, Benin-City Tel: 08033405531 e-mail: [email protected]

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11. Calabar Area Office Cross River Block G, Northern Industrial Layout, IKot Ansa, Murtala Mohammed Highway,

P. M. B 1301, Calabar, Cross River State. Tel: 08023741069, 08035629351 e-mail: [email protected]

12. Enugu Area Office Enugu Km 12/13 Abakiliki Express Way Emene Industrial Layout, Enugu Tel: 08036018344 e-mail: [email protected]

13. Gusau Area Office Zamfara Along Sokoto Express Way Bye-Pass, Opposite Aibasu Nigeria Limited, P, M. B 01140,

Gusau, Zamfara State Tel: 08035074301, 08036518499 e-mail: [email protected]

14. Gwagwalada Area Office Abuja Block 418 Phase 1, Specialist Hospital Road, Opposite Hospital FRSC Junction Gwagwalada, FCT Tel: 08033778717, 08036424233 e-mail: [email protected]

15. Ibadan Area Office Oyo and OsunQueen Elizabeth Road,

P. M. B 5199, GPO Dugbe,Ibadan.


16. Ikeja Area Office Lagos Olorunfemi Street Oregun, [Behind Phillips Factory], P. M. B 12660, Ojota. Tel: 08062855916, 08023117491 e-mail: [email protected]

17. Ilorin Area Office Kwara Asa Dam Road, P.M.B 1444, Ilorin,

Kwara State. Tel: 08033858899, 08060666060 e-mail: [email protected]

18. Isolo Area Office Lagos 43, Osolo Way,Ekwu Awolo House,

Ajao Estate, Isolo Lagos State. Tel: 08034732948, 08033793820 e-mail: [email protected]

19. Jos Area Office Plateau No. I Miango Road, Opposite Maranatha Bible Church,

Kufang, P. M. B 2199, Jos Tel: 08037003221, 08032084038 e-mail: [email protected]

20. Kaduna Area Office Kaduna Mogadishu New Layout, Off Ahmadu Bello Way,

Behind NUT End Well Hotel, Kaduna.Tel: 08037038883, 08037003693e-mail: [email protected]

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21. Kano Area Office Kano & Jigawa Plot 120/124, Kawaji Layout, Off Hadeija Road,

P.M.B 3241, Kano. Tel: 08053428655, 08035857671 e-mail: [email protected]

22. Katsina Area Office Katsina Dutsen-ma Road Opposite Katsina Steel Rolling Co. Guest House, P. M. B 2157,

Katsina Tel: 08035805345, 08034534633 e-mail: [email protected]

23. Lafia Area Office Nasarawa Adjacent Ministry for Local Government and Chieftaincy Affairs

Shendam Road,Lafia.08039213944e-mail: [email protected]

24. Lagos Island Area Office Lagos th 9 Floor, Elephant House,

214, Broad Street, Lagos Island, Lagos


25. Lekki Area Office Lagos No 5 Remi Olowude Street, Off Second Round About, Lekki, Lagos. Tel: 08037018928, 08033366209

e-mail: [email protected]

26. Lokoja Area Office Kogi Near Kogi State Secretariat,

Lokoja. Tel: 0803771926, 08033793820 e-mail: [email protected]

27. Maiduguri Area Office Borno & Yobe Federal Secretariat Complex,

st 1 Floor, P. M. B 1010, Maiduguri.


28. Makurdi Area Office Benue Behind UTF Motors, Near Bridge Road,

Opposite First Bank PLC,New Otukpo Road,

P. M. B 102050,Makurdi, Benue StateTel: 08034724193, 08066431564e-mail: [email protected]

29. Minna Area Office Niger Mohammed K. Batu/Broadcasting Road,

st Ahmadu Bello House, 1 Floor, Shiroro Road, P. M. B 158, Minna,

Niger State. Tel: 08066645498, 08037015240 e-mail: [email protected]

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30. Owerri Area Office Imo Huson House New Fed. Secretariat Extension, Apeal Court Road/Emeka Emenike Road Opposite Crown Plaza Hotel New Owerri Tel: 07067560555, 08181025805 e-mail: [email protected]

31. Port Harcourt Area Office Rivers Plot 101 Trans Amadi Industrial Layout, RIVOC Road, P. M. B 5765, Port Harcourt. Tel: 07036530556, 08065747504 e-mail: [email protected]

32. Rumuokwuta Area Office Rivers No. 6 Omerelu Street, GRA Phase 1,Off Aba Road

By Everyday Emporium Super Market Along Salvation Ministries Church, Port-Harcout

Tel: 08035527798e-mail: [email protected]

33. Sokoto Area Office Sokoto & Kebbi No. 6 Goronyo Road, Mabera Layout, Sokoto. Tel: 08035892831, 08034534633 e-mail: [email protected]

34. Uyo Area Office Akwa Ibom No. 6 Esuene Street, Off Abak Road by Federal Housing, P.M.B 1156, Uyo,

Akwa Ibom State. Tel: 08033642822, 08035758490 e-mail: [email protected]

35. Victoria Island Area Office Lagos 18, Elsie Pearce Street, Off Adeolu Odeku Street, Off Kojo Abayomi Street, Victoria-Island, Lagos. Tel: 08033231500, 08067022964 e-mail: [email protected] 36 Warri Area Office Delta No. 117, Ajamimogha Road, Opp Word of Life Bible

Church, Warri, Delta State

P. M. B 1015, Warri. Tel: 08037003687 e-mail: [email protected]

37. Yenagoa-Bonny Area Office Bayelsa Plot 227, Opposite INEC Road Junction,

Along Isaac Boro-Express Way, Kpansia, yenagoa, Bayelsa State.

Tel: 08037058255, 08037724342e-mail: [email protected]

38. Yola Area Office Adamawa & Taraba No. 3 Taura Street,

Off Galadima Aminu Way, Behind ABTI Ventures, P.M.B 2200, Jimeta, Yola. Tel: 08034526707, 08035924607 e-mail: [email protected]

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INDUSTRIAL TRAINING FUND MANAGEMENT TEAM

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ADMINISTRATIVE AND MANAGEMENT PROGRAMMES


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20. Learning to Lead for New Managers Workshop

21. Management and Supervisory Skills Workshop

22. Preparing for Life After Paid Employment

23. Performance Appraisal Skills Training

24. Policy Making and Organizational Sustainability

25. Procurement Procedures Workshop

26. Project Management Workshop

27. Quality Assurance Management Workshop

28. Re-Engineering the Workplace for Optimum

Performance

29. Skills Development Workshop for Administrative

and Personnel Officers -

30. Supply Chain Management Workshop

31. Sustainable Industrial/Labour Relations Workshop

32. Transforming Organizational Performance

33. Work-Life Balance for Optimum Performance

Workshop

CONTENTSPage Page

1. Best Practice in Production Management

2. Communication and Report Writing Skills Workshop

3. Contemporary Issues on Work Ethics and Value Re-

Orientation for Middle Level Officers

4. Contemporary Issues on Work Ethics and Value Re-

Orientation for Senior Managers

5. Course on Social and Emotional Intelligence in

Workplace

6. Defensive Driving Safety Training

7. Educational Testing and Student Evaluation

Workshop

8. Effective Conflict Management for Enhanced

Productivity

9. Effective Customer Relationship Management

10. Effective Management and Administration in the

Public Service Workshop

11. Effective Management of Modern Libraries

12. Effective Office Skills for Administration Support

Staff

13. Effective Performance Management Workshop

14. Emerging Trends in Human Resource Management

for Senior Managers

15. Emerging Trends in Modern Marketing Techniques--

16. Global Logistics for Industries

17. Information and Record Management Workshop

18. Leadership and Influencing Skills Workshop

19. Leadership and Team Building Workshop

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TO THE PARTICIPANTS INCLUDE:

1. Acquisition of skills needed to lead a performing

team;

2. Improvement on leadership skills and personal

effectiveness;

3. Boosting performance through coaching and

mentoring;

4. Achieving and delivering results at all times.

TO THE ORGANIZATION INCLUDE:

1. Adopting a distinctive leadership style;

2. Building and inspiring high performing teams;

3. Better understanding of strategic management;

4. Achieving competitive advantage;

5. Managing change effectively;

6. Adopting best practices for organizational growth;

7. Developing winning strategies for organizations.

BENEFITS OF ATTENDING THE PROGRAMMES:


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BEST PRACTICE IN PRODUCTION MANAGEMENT

COURSE DESCRIPTION

Production management is the application of management

principles to the production of goods and services. It

involves techniques of maximizing and utilizing resources for

increased output.

Today, there is increase in cost of production, material

wastages, labour turnover, machine downtime etc. In view of

the foregoing, production staff require capacity building to

keep abreast with modern methods and techniques of

production management.

This workshop is designed to expose participants to best

practice in production management.

LEARNING OUTCOMES

At the end of the workshop, participants should be able to:

1. Describe the concept of production management;

2. Apply techniques to maximise resource utilization;

3. Organize production processes to improve quality

management;

4. Maintain machines for improved performance and

efficiency.

TARGET AUDIENCE: Production Managers/Engineers,

Line Managers, Senior Production Supervisors and Foremen

in Manufacturing Organizations.

METHODOLOGY: Lectures, Role Play, Film Shows,

Discussions, Syndicate Sessions and Practical Exercises.

AREA OFFICE

VENUE COURSE DATE DURATION

FEE

Ikeja Ikeja N60,000.00 7 – 9 May, 2019 3 days


COMMUNICATION AND REPORT WRITING SKILLS WORKSHOP

COURSE DESCRIPTION A report is a written account of an event, situation episode, incident or occurrence. Writing reports involves clear expression using appropriate language, words and tenses with precision, in constructing a logical argument, note taking, editing or summarizing.

Reports are important because they are means of communication with internal and external audiences. They serve as basis for planning, policy articulation/formulation and decision making in organizations.

This workshop is designed to equip participant with necessary skills and knowledge required to effectively transfer meanings, ideas, attitudes, information and instructions from one audience to the other in oral and written forms.

LEARNING OUTCOMES At the end of this Workshop, participants should be able to:1. Appreciate the importance of written communication

in our day to day business.2. Identify and avoid common errors in writing reports;3. Identify different types of reports formats and their

uses;4. Produce concise reports and accurate minutes of

meetings

5. Communicate effectively with External and Internal Audiences.

TARGET AUDIENCE: Managers, Administrators, Supervisors, Personal Assistants, Special Assistants, Secretaries, Officers and Staff in both Public and Private Sectors of the economy.

METHODOLOGY: Lectures, Discussion, Case Studies, Practical Exercise and Films

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AREA OFFICE


FEE

Kaduna N45,000.00 5 – 7 March, 2019 3 days

Yola Yola N40,000.00 12 – 14 March, 2019 3 days

Yenagoa Nembe N40,000.00 20 – 22 March, 2019 3 days

Bauchi N40,000.00 2 – 4 April, 2019 3 days

Sokoto Sokoto N40,000.00 2 – 4 April, 2019 3 days

Aba N40,000.00 23 – 25 April, 2019 3 days

Calabar Calabar N40,000.00 21 – 23 May, 2019 3 days

Sokoto N40,000.00 28 – 30 May, 2019 3 days

V/Island 28 – 30 May, 2019 3 days

Gwagwalada Gwagwalada N50,000.00 11 – 13 June, 2019 3 days

ISTC-Kano Wudil N40,000.00 1 – 5 July, 2019 5 days

Isolo Isolo N50,000.00 16 – 18 July, 2019 3 days

Warri Warri N45,000.00 23 – 25 July, 2019 3 days

Yenagoa Yenagoa N40,000.00 23 – 25 July, 2019 3 days

Katsina Funtua N40,000.00 8 – 10 Oct., 2019 3 days

Lafia Lafia N40,000.00 10 – 12 Sept., 2019 3 days

Gusau Kaura N40,000.00 29 – 31 Oct., 2019 3 days

Kano Dutse N45,000.00 29 – 31 Oct., 2019 3 days

Kaduna

Bauchi

Aba

Sokoto

V/Island N50,000.00


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CONTEMPORARY ISSUES ON WORK ETHICS AND

VALUE RE-ORIENTATION FOR MIDDLE LEVEL

OFFICERS

COURSE DESCRIPTION

In any organization, staff attitude to work and the work

ethics they imbibe are very important in the smooth running

of that organization.

Leaders who are saddled with the responsibility of

encouraging and leading employees by example, are

therefore expected to encourage their followers to adopt a

positive attitude toward maintaining good work ethics which

usually creates a productive work environment.

This workshop is designed to create awareness among

employees on unethical behaviours that can be detrimental

to the survival of the organization.

LEARNING OUTCOMES

At the end of this workshop, participants should be able to:

1. Explain Work Ethics and Value Re-orientation

2. Discuss how Work Ethics influence Value Orientation

3. Identify causes of unethical behaviours in an

organization;

4. Proffer solutions to remedy unethical behaviours;

TARGET AUDIENCE: Middle Level Managers

METHODOLOGY: Lectures, Discussion, Case Studies and

Practical Exercises.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Uyo Uyo N40,000.00 5 – 7 March, 2019 3 days

Ikeja Ikeja N60,000.00 2 – 4 April, 2019 3 days

Yenagoa Yenagoa N40,000.00 22 – 24 April, 2019 3 days

Isolo Isolo N50,000.00 14 – 16 May, 2019 3 days

Owerri Okigwe N40,000.00 14 – 16 May, 2019 3 days

Warri Warri N45,000.00 9 – 11 July, 2019 3 days

Benin Ekpoma N45,000.00 23 – 25 July, 2019 3 days

ISTC-Ikeja ISTC- Ikeja N50,000.00 21 – 23 Aug., 2019 3 days

Rumuokwuta Rumuokwuta N50,000.00 15 – 17 Oct., 2019 3 days

Lafia Lafia N40,000.00 19 – 21 Nov., 2019 3 days


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CONTEMPORARY ISSUES ON WORK ETHICS AND

VALUE RE-ORIENTATION FOR SENIOR MANAGERS

COURSE DESCRIPTION

Unethical behaviors and poor work attitudes have been the

bane (nightmare) of employers in organizations. For growth

and higher productivity, organizations need the re-

orientation of their employees towards embracing ethical

values that will improve performance.

This workshop is designed to equip participants with the

requisite knowledge and attitudes essential for high

productivity.

LEARNING OUTCOMES


1. Discuss the concept of work ethics and organizational

productivity;

2. Identify factors affecting employees' attitude to work;

3. Develop positive mental attitudes to work;

4. Discuss strategies in managing employees' for higher

productivity and,

5. Apply strategies for surviving workplace politics.

TARGET AUDIENCE: Senior Managers and Senior Public

Officers.

METHODOLOGY: Lectures, Discussions, Syndicate Sessions,

Case Studies.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Enugu N40,000.00 12 – 14 March, 2019 3 days

PH N50,000.00 12 – 14 March, 2019 3 days

Jos Jos N40,000.00 26 – 28 March, 2019 3 days

Awka Nnewi N40,000.00 2 – 4 April, 2019 3 days

Makurdi N40,000.00 4 – 6 April, 2019 3 days

Abuja Keffi N50,000.00 14 – 16 May, 2019 3 days

Abakaliki Abakaliki N40,000.00 21 – 23 May, 2019 3 days

Lekki N50,000.00 25 – 27 June, 2019 3 days

Akure Akure N40,000.00 23 – 25 July 2019 3 days

L/Island Lagos N50,000.00 9 – 11 July, 2019 3 days

Minna Bida N40,000.00 23 – 25 July, 2019 3 days

Badagry N50,000.00 23 – 25 July, 2019 3 days

Gwagwalada Lokoja N50,000.00 20 – 22 Aug., 2019 3 days

Abeokuta Abeokuta N45,000.00 27 – 29 Aug., 2019 3 days

Yola Yola N40,000.00 11 – 13 Sept., 2019 3 days

Enugu

PH

Makurdi

Lekki

Badagry


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COURSE ON SOCIAL AND EMOTIONAL

INTELLIGENCE IN WORKPLACE

COURSE DESCRIPTION

Emotional intelligence has proven to be equally important for

job success as work intelligence, experience, or technical

ability. More than a trend, the focus on Emotional and Social

Intelligence is about making staff and Management realize

the role emotions play in interaction.

Social and Emotional Intelligence enhances self-awareness,

appreciation of others' emotions, understanding of

relationships and the capacity to face a variety of situations.

Emotional and Social Intelligence redefines attitudes that are

required to succeed.

This workshop is a must attend for managers, supervisors,

team leaders and other employees with responsibility for

leadership development and capacity to influence others:

hence positioning participants as more effective

professionals.

LEARNING OUTCOMES


1. Leverage on your own emotions and that of others;

2. Identify the competencies of social and emotional

Intelligence;

3. Manage effectively conflicts in the workplace and,

4. Develop mental mechanism for success in work life and

relationships.

TARGET AUDIENCE: Corporate Professionals, Senior

Managers, Line Managers and Supervisors,

METHODOLOGY: Lecturers, Discussion, Film shows,

Syndicate Sessions, Case Studies etc.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Rumuokwuta Isiokpo N50,000.00 7 – 9 May, 2019 3 days

Makurdi Makurdi N40,000.00 5 – 7 June, 2019 3 days

Isolo Ibadan N70,000.00 25 – 27 June, 2019 3 days

V/Island V/Island N50,000.00 2 – 4 July, 2019 3 days

Maiduguri Damaturu N40,000.00 9 – 11 July, 2019 3 days

Abuja Kaduna N50,000.00 16 – 18 July, 2019 3 days

L/Island Lagos N50,000.00 24 – 26 July, 2019 3 days

PH Bori N50,000.00 10 – 12 Sept., 2019 3 days

Badagry N50,000.00 3 – 5 Sept., 2019 3 days

Lokoja N50,000.00 16 – 18 Sept., 2019 3 days

Lekki Lekki N50,000.00 24 – 26 Sept., 2019 3 days

Yola Yola N40,000/00 15 – 17 Oct., 2019 3 days

Lafia Lafia N40,000.00 3 – 5 Dec., 2019 3 days

Badagry

Lokoja


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DEFENSIVE DRIVING SAFETY TRAINING

COURSE DESCRIPTION

Driving is an essential activity that is critical for our

transportation need. The goal of safe driving is to reduce the

frequency and severity of motor vehicle accident and road

crashes. The intent is to safeguard and protect lives and

property while reducing organizations' liability and insurance

costs. This underscores the need to educate drivers on safe

practices and procedures of performing their job.

Central to this, is the driver who is saddled with the

responsibility of driving the vehicle and safeguarding lives of

passengers, his own life and other road users.


requisite knowledge, skills and attitudes to drive safely on the

road.

LEARNING OUTCOMES


1. Identify risks associated with unruly behavior on the

highway;

2. Identify and apply basic rules, highway codes, safety

procedures and regulations;

3. Communicate and maintain basic human relations

behind the wheel and,

4. Apply basic vehicle maintenance procedures.

TARGET AUDIENCE: Transport Officers, Head Drivers,

Drivers and Driver Mechanics.

METHODOLOGY: Lectures, Discussions, Demonstrations,

Practical Exercises, Film Shows and Case Studies.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Bauchi Bauchi N40,000.00 26 – 28 Feb., 2019 3 days Jos Jos N40,000.00 26 – 28 Feb., 2019 3 days

Gwagwalada Nasarawa N50,000.00 2 – 4 April, 2019 3 days

Badagry OlorunfunmiStreet, Ojota-Oregun

N50,000.00 2 – 4 May, 2019 3 days

V/Islandd V/Island N50,000.00 7 – 9 May, 2019 3 days

Enugu Enugu N40,000.00 21 – 23 May, 2019 3 days

Lekki Lekki N50,000.00 21 – 23 May, 2019 3 days

Aba Umuahia N40,000.00 21 – 23 May, 2019 3 days

Benin Benin N45,000.00 11 – 13 June, 2019 3 days

Maiduguri Gombe N40,000.00 11 – 13 June, 2019 3 days

Gusau Kaura N40,000.00 11 – 13 June, 2019 3 days

Kaduna Zaria N45,000.00 6 – 8 Aug., 2019 3 days

Owerri Orlu N40,000.00 6 – 8 Aug., 2019 3 days

Abuja Abuja N50,000.00 7 – 9 Aug., 2019 3 days

L/Island Lagos N50,000.00 7 – 9 Aug., 2019 3 days

Lokoja Idah N45,000.00 22 – 24 Oct., 2019 3 days


11

EDUCATIONAL TESTING AND STUDENTS

EVALUATION WORKSHOP

COURSE DESCRIPTION

Global best practices in education demands that teachers

become more proficient in the use of innovative practices in

assessment and evaluation of students' progress.

To address the issue of improper, unbalanced and unfair

students' assessment in compilation of student's results, the

teachers need to avail themselves with technicalities and

underlying principles and ideas related to reliability, validity,

fairness in assessment as well as consideration and sufficient

thought about error, weighing and averaging.

This workshop is therefore designed to equip participants

with the skills and detailed methods of testing, assessment,

reporting and disseminating results for both placement and

other academic decisions.

LEARNING OUTCOMES


1. Identify and apply basic underlying principles and

ideas related to issues of assessment, evaluation and

monitoring;

2. Use conceptual and technical assessment concepts,

methods, and procedures, for classroom assessments,

and apply to classroom instructions;

3. Utilize theories of test construction to develop teacher

made tests;

4. Identify and apply issues of test validity, reliability,

objectivity and usability in test construction and

administration;

5. Monitor and Measure students' learning progress to

foster creativity and encourage the acquisition of soft

skills;

6. Discuss ethical issues associated with assessment.

TARGET AUDIENCE: Teachers, Lecturers, Directors of

Academics, School Administrators, Principals, Vice Principal

Academic, Vice Principal Administration, Deans of Study,

Examination Officers, Continuous Assessment Committee

Members, Head Master/ Head Mistress, Asst. Head Master/

Head Mistress, G&C Teachers, Subject Teachers and Form

Teachers.

METHODOLOGY: Lectures, Demonstrations, Questions,

Individual Practice, Group Exercises, Presentations,

Discussions, Videos and Case Studies.

AREA OFFICE


FEE

Katsina N40,000.00 12 – 14 March, 2019 3 days Katsina


12

EFFECTIVE CONFLICT MANAGEMENT FOR

ENHANCED PRODUCTIVITY

COURSE DESCRIPTION

The art of conflict management can be the key to

professional growth and development within the

organizational setting. Conflict is inevitable however, it is not

essentially bad and can be leveraged upon to harness

diversity and perspective for organizational growth.

Conflict management involves recognising and managing

peculiar differences in work environment. This is essential

for building harmony and nurturing healthy relationships

between employers and employees.

This workshop is designed to equip participants' with skills

and techniques for resolving workplace conflicts.

LEARNING OUTCOMES


1. Explain the concept of conflict management;

2. Identify causes and types of conflicts in an

organization;

3. Analyse strategies for conflict management;

4. Apply conflict management styles and techniques.

TARGET AUDIENCE: Human Resource Managers/Officers,

Industrial Relations Managers/Officers, Personnel

Managers/Officers and Trade Union Officials.

METHODOLOGY: Lectures, Discussions, Case Studies and

Syndicate Sessions.

AREA OFFICE


FEE

Katsina Katsina N40,000.00 9 – 11 April, 2019 3 days

PH PH N50,000.00 16 – 18 April, 2019 3 days

Bauchi

Azare

N40,000.00

23 –

25 April, 2019

3 days

Yenagoa

Kaiama

N40,000.00

19 –

21 June, 2019

3 days

Uyo

Onna

N40,000.00

27 –

29 Aug., 2019

3 days

Calabar

Calabar

N40,000,00

10 –

12 Sept., 2019

3 days

Abuja

Abuja

N50,000.00

29 –

31 Oct., 2019

3 days


13

EFFECTIVE CUSTOMER RELATIONSHIP

MANAGEMENT

COURSE DESCRIPTION

The existence and survival of any business is contingent upon

customer acquisition, satisfaction and retention. Client

require consistent satisfaction and service delivery in order to

foster brand loyalty and repeat patronage. Customers differ

in terms of need and wants hence, the need for negotiations

become imperative.

However, what matters is the ability to deliver on customers'

expectation, just in time delivery and developing sustainable

profitable relationship. This workshop is therefore, designed

to equip participants with the necessary skills and techniques

to attract and retain customers.

LEARNING OUTCOMES


1. Develop customer retention strategies;

2. Identify the steps involved in negotiation;

3. Apply emotional intelligence in handling customers;

4. Negotiate and retain customers.

TARGET AUDIENCE: Sales Representatives, Marketing

Managers and Officers in Customer Care Unit.

METHODOLOGY: Lectures, Discussions, Role Play, Case

Studies and Syndicate Sessions.

AREA OFFICE


FEE

Sokoto Sokoto N40,000.00 19 – 21 Feb., 2019 3 days

Awka Awka N40,000.00 12 – 14 March, 2019 3 days

Makurdi Otukpo N40,000.00 17 – 19 April, 2019 3 days


L/Island Lagos N50,000.00 22 – 24 May, 2019 3 days

Yenagoa Ekeromo N40,000.00 5 – 7 June, 2019 3 days

Calabar Calabar N40,000.00 11 – 13 June, 2019 3 days

Ikeja Ikeja N60,000.00 25 – 27 June, 2019 3 days

Badagry 125/127 N50,000.00 8 – 10 July, 2019 3 days

Olojo-drive, Ojo

Aba Uturu N40,000.00 6 – 8 Aug., 2019 3 days

Lokoja Lokoja N45,000.00 24 – 26 Sept., 2019 3 days

Enugu Enugu N40,000.00 8 – 10 Oct., 2019 3 days


14

EFFECTIVE MANAGEMENT AND ADMINISTRATION

IN THE PUBLIC SERVICE WORKSHOP

COURSE DESCRIPTION

The Public Service as a vital component of government has

the critical role of implementing policies and programmes.

However, over the years, it has suffered neglect in terms of

capacity building which has affected the system adversely.

In the absence of necessary intervention, the public service

stands the risk of becoming a burden to government due to

inability to ensure service delivery and good governance.

This workshop is therefore, designed to expose participants

to current administrative principles and practices and equip

them with necessary skills for effective service delivery.

LEARNING OUTCOMES


1. Explain the role of public service in governance and

development process;

2. Identify modern management techniques for

improving the quality of public service functions;

3. Adopt strategies necessary for implementing

government policies and programmes;

4. Apply professionalism in discharging duties with

renewed confidence and vigour.

TARGET AUDIENCE: Senior Officers in Public Sector.

METHODOLOGY: Lectures, Discussions, Syndicate Sessions

and Case Studies.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Minna Minna N40,000.00 12 – 14 Feb., 2019 3 days

Maiduguri Kano N40,000.00 26 – 28 Feb., 2019 3 days

Awka Nnewi N40,000.00 12 – 14 March, 2019 3 days

Katsina Katsina N40,000.00 19 – 21 March, 2019 3 days

Bauchi Jos N40,000.00 30 July – 1 Aug., 2019 3 days

Akure Akure N40,000.00 6 – 8 Aug., 2019 3 days

Sokoto Sokoto N40,000.00 10 – 12 Sept., 2019 3 days


15

EFFECTIVE MANAGEMENT OF MODERN LIBRARIES

WORKSHOP

COURSE DESCRIPTION

Libraries are repositories of information. They provide

physical and digital access to materials in a facility or virtual

space. The advent of ICT has introduce new methods of

operations and service delivery.

Library and Information service providers need to adopt new

practices and technologies, to manage and improve

performance in the knowledge age.

This workshop is therefore, designed to expose participants

to new approaches and techniques in managing modern

libraries.

LEARNING OUTCOMES


1. Describe the concept of modern libraries;

2. Utilize e-library successfully;

3. Discuss best practices in operating modern libraries;

4. Apply modern library Management techniques;

TARGET AUDIENCE: Senior Library Officers, Senior Library

Assistants in Public Libraries and Educational Institutions,

Information Officers and Information Service Providers.

METHODOLOGY: Lectures, discussions, case studies,

syndicate exercise.

AREA OFFICE


FEE Lokoja Ankpa N45,000.00 2 – 4 July, 2019 3 days

Makurdi Gboko N40,000.00 9 – 11 Oct., 2019 3 days

Lafia Keffi N40,000.00 29 – 31 Oct., 2019 3 days

Awka Awka N40,000.00 12 – 14 Nov., 2019 3 days


16

EFFECTIVE OFFICE SKILLS FOR ADMINISTRATIVE

SUPPORT STAFF

COURSE DESCRIPTION

The services of clerical and registry staff are essential for

smooth operation in an organization. However, technological

advancement is rendering most of these staff redundant. To

remain relevant and effectively face the challenges of the

job, versatility is required.

It is against this backdrop that the programme is designed to

assist participants in discharging their duties effectively.

LEARNING OUTCOMES


1. Identify sources of information in an organization;

2. Classify mails, files and indexing using Information

Communication Technology (ICT);

3. Comply with organizational rules and regulations and,

4. Apply modern techniques in the discharge of their

duties.

TARGET AUDIENCE: Clerical Officers and Registry Staff.

METHODOLOGY: Lectures, Discussions and Syndicate

Session.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Gusau Gusau N40,000.00 5 – 7 Feb., 2019 3 days

Bauchi Gombe N40,000.00 26 – 28 March, 2019 3 days

Lokoja Lokoja N45,000.00 16 – 18 April, 2019 3 days

Uyo Ikot-Ekpene N40,000.00 7 – 9 May, 2019 3 day

Ilorin Ilorin N40,000.00 25 – 27 June, 2019 3 days

Jos Jos N40,000.00 9 – 11 July, 2019 3 days

Makurdi Makurdi N40,000.00 24 – 26 July, 2019 3 days

Kaduna Kaduna N45,000.00 27 – 29 Aug., 2019 3 days

Abuja Minna N50,000.00 24 – 26 Sept., 2019 3 days


17

EFFECTIVE PERFORMANCE MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

In an era of fierce competition and dwindling markets due to

low purchasing power, organizations must position

themselves strategically to gain a strong foothold in the

market.

Competitive advantage is guaranteed only through well-

trained and strategically focused human resource. Such

strategic focus is built on developing and sustaining effective

and efficient performance of every employee.

This workshop is designed to acquaint participants with

necessary tools and techniques for enhanced performance.

LEARNING OUTCOMES


1. Identify performance challenges;

2. Set strategic objectives;

3. Set performance targets and,

4. Apply key concepts for effective Performance

Management.

TARGET AUDIENCE: Managers, Supervisors, Senior

Foremen, Finance and Administrative Officers.


Syndicate Sessions.

AREA OFFICE

VENUE COURSE DATE DURATION FEE

Ibadan Ibadan N45,000.00 21 – 23 May, 2019 3 days

Yenagoa Sagbama N40,000.00 22 – 24 May, 2019 3 days

Rumuokwuta Rumuokwuta N50,000.00 6 – 8 Aug., 2019 3 days

V/Island V/Island N60,000.00 3 – 5 Sept., 2019 3 days

Isolo Isolo N50,000.00 22 – 24 Oct., 2019 3 days


18

EMERGING TRENDS IN HUMAN RESOURCE MANAGEMENT FOR SENIOR MANAGERS

COURSE DESCRIPTION The global desire to develop Management and Leadership skills in the face of continuous change, organizational complexities and industrial relations issues make it imperative to pay greater attention to Human Resource Management in our organizations. Organizational performance and survival depend largely on several factors that hinge on the competencies of the workforce and how these are deployed. The globalization of today's business space and the dynamism of change call for an in-depth understanding of the impact that Human Resource can have in an Organization, whether in the Public or Private Sectors of the economy.

To survive and prosper in this dynamic and competitive global business environment, Organizations must harness, develop, and deploy their vital human resources more effectively for competitive advantage.

This workshop is designed to equip Human Resource Managers with some of the latest innovations in Human Resource Management, together with the competencies and skills required for excellent performance.

LEARNING OUTCOMES:At the end of this workshop, participants should be able to:1. Identify strategic functions of Human Resource

Management today;

2. Discuss trending issues on Human Resource Management;

3. Identify complexities in managing the workforce;4. Align Human Resource with Organizational Strategies

and;5. Use current ICT Tools in Managing Human Resource.

TARGET AUDIENCE: Human Resource, Learning and Development, Administrative Managers, Senior Personnel Officers, other Human Resource Practitioners in both Public and Private Sectors of the economy.

METHODOLOGY: Lectures, Discussions, Case Studies, Syndicate and Film Show.

AREA OFFICE


Owerri Orlu N40,000.00 26 – 28 March, 2019 3 days

Jos N60,000.00 21 – 23 May, 2019 3 days

Isolo Isolo N50,000.00 18 – 20 June, 2019 3 days

Lokoja Idah N45,000.00 27 – 29 Aug., 2019 3 days

Maiduguri Kauna N40,000.00 10 – 12 Sept., 2019 3 days

Akure Akure N40,000.00 8 – 10 Oct., 2019 3 days

Kano Kano N45,000.00 8 – 10 Oct., 2019 3 days

Makurdi N60,000.00 15 – 17 Oct., 2019 3 days

Lekki Lekki N50,000.00 22 – 24 Oct., 2019 3 days

Awka Awka N40,000.00 29 – 31 Oct., 2019 3 days

Gwagwalada Kaduna N50,000.00 5 – 7 Nov., 2019 3 days

Calabar Calabar N40,000.00 27 – 29 Nov., 2019 3 days

Kaduna Kaduna N45,000.00 3 – 5 Dec., 2019 3 days

Jos

Makurdi


19

EMERGING TRENDS IN MODERN MARKETING

TECHNIQUES

COURSE DESCRIPTION

Marketing is a critical activity for organizational growth and

development. Modern marketing is a holistic, adaptive

methodology that connects brand with real customers and

drives business result by blending strategy, creative

technology and analysis for profitability.

The workshop is designed to equip participants with

appropriate knowledge, relevant skills and techniques

required to sustain their organizations in contemporary

business world. This is in view of advancement in technology

and resultant effects in competitive marketing of products

and services.

LEARNING OUTCOMES


1. Identify and analyze marketing challenges and proffer

solutions;

2. Generate and sustain customer awareness of products

and services;

1. Develop appropriate marketing strategies to improve

market share;

2. Use ICT for effective marketing of products and

services and,

3. Elicit feedback for improvement in quality of product

and services.

TARGET AUDIENCE: Marketing Managers, Sales Managers,

Sales Representatives, Corporate Managers, Entrepreneurs of

Micro, Small and Medium Enterprises as well as Prospective

Investors.

METHODOLOGY: Lectures, Discussions, Case Studies,

Syndicate Sessions and Film Shows.

AREA OFFICE


FEE Lekki Lekki N50,000.00 13 – 15 Aug., 2019 3 days

Aba Aba N40,000.00 26 – 28 Sept., 2019 3 days


20

GLOBAL LOGISTICS FOR INDUSTRIES

COURSE DESCRIPTION

One of the greatest challenges of business is to provide goods

and services to the consuming public at the fastest possible

time. This has not been achieved due to the bottlenecks

inherent in the distribution, movement and handling process.

The emergence of Logistics Management has brought about

the elimination to the barest minimum, problems associated

with the delay of goods and services reaching producers and

clientele. More importantly because customers' needs vary,

firms can customize logistics systems to serve them better

and more profitably.

This workshop will equip participants with strategies in the

management of Logistics to reduce cycle time and eliminate

waste in logistics processes for the enhancement of customer

satisfaction.

LEARNING OUTCOMES


1. Enumerate supply and marketing channels;

2. Explain logistics roles in supply chain management;

3. Evaluate logistics operation and determine its

effectiveness;

4. Discuss the strategies for management and

implementation of Logistics;

5. Manage the acquisition, movement and storage of

materials;

6. Assess individual roles as operatives in the logistics

process with the aim of improving performance.

TARGET AUDIENCE: Inventory Managers, Warehouse

Managers, Inventory Supervisors, Warehouse Supervisors,

Customs Personnel, Expeditors, Logistics Personnel, Materials

Personnel, Distribution Managers and Supervisors, Internal

and External Suppliers and Customers, Experienced and

Inexperienced Executives and Managers etc.

METHODOLOGY: Lectures, Demonstrations, Questions,

Exercises, Presentations, Discussions, Videos and Case

Studies.

AREA OFFICE


Ikeja N50,000.00 2 – 4 Oct., 2019 3 days

Apapa N50,000.00 15 – 17 Oct., 2019 3 days

Ikeja

Apapa


21

INFORMATION AND RECORD MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

Information is the life blood of any organization and

documents are essential for effective records keeping,

management and retrieval. Records are critical component of

information management and serves as an essential

resource for effective decision making.

The management of information flow is essential for efficient

operations in both public and private sectors.

This workshop is designed to equip participants with

appropriate knowledge and relevant skills in information and

records management.

LEARNING OUTCOMES


1. Arrange and classify records to make them accessible

to users;

2. Develop appropriate techniques for managing

information;

3. Identify appropriate ICT tools for record management

and,

4. Conduct information audit and develop a disaster

recovery plan.

TARGET AUDIENCE: Record and Information Officers,

Administrative Assistants, Clerical Officers and Registry Staff.


Group and Individual Practical Exercises.

AREA OFFICE


FEE Aba Aba N40,000.00 26 – 28 Feb., 2019 3 days

Kano Dutse N45,000.00 18 – 20 June, 2019 3 days

Makurdi Makurdi N40,000.00 26 – 28 June, 2019 3 days

Akure Akure N40,000.00 2 – 4 July,2019 3 days

Lokoja Kabba N45,000,00 16 – 18 July, 2019 3 days

Maiduguri Kano N40,000.00 6 – 8 Aug., 2019 3 days

Uyo Ikot-Ekpene N40,000.00 21 – 23 Aug., 2019 3 days

Yola Yola N40,000.00 20 – 22 Aug., 2019 3 days

ISTC, Ikeja ISTC, Ikeja N50,000.00 10 – 12 Sept., 2019 3 days

Badagry Olojo-Drive N50,000.00 26 – 28 Nov., 2019 3 days


22

LEADERSHIP AND INFLUENCING SKILLS

WORKSHOP

COURSE DESCRIPTION

Persuasion and influence are methods of bringing changes in

employees' behaviours. This involves communication and

reasoning, assertiveness, interpersonal and social

interactives skills: which are germane to leadership at all

levels in organizations.

This workshop affords participants the opportunity to better

plan their interactions as well as the dynamics for becoming

more skilled in the world of work.

LEARNING OUTCOMES


1. Develop effective influencing skills in a variety of

situations;

2. Demonstrate different techniques for making

persuasive conversations and presentations;

3. Improve their ability to overcome resistance in work

dynamics;

4. Apply the concept of "push and pull" when influencing

others.

5. Apply diverse personalities using a variety of

communication styles and bargaining powers.

TARGET AUDIENCE: Managers, Senior Officers and

Supervisors.


Syndicate Sessions.

AREA OFFICE


FEE

Sokoto Sokoto N40,000.00 12 – 14 March, 2019 3 days

Yola Yola N40,000.00 9 – 11 April, 2019 3 days


23

LEADERSHIP AND TEAM BUILDING WORKSHOP

COURSE DESCRIPTION

Leadership is an important function of management which

helps to maximise efficiency and to achieve organizational

goals. Team building enhances social relations and defines

roles within teams often involving collaborative tasks.

Leadership and Team Building are veritable tools for

actualizing organizational objectives, through provision of

direction and guidance for attaining success.

This workshop is therefore, designed to empower

participants with the requisite knowledge, relevant skills and

appropriate attitude that will enable them perform optimally.

LEARNING OUTCOMES


1. Build formidable and functional teams;

2. Assess and manage emotions of team members;

3. Promote innovation and creativity in teams;

4. Apply positive leadership and team building skills at

work.

TARGET AUDIENCE: Top and Middle Level Managers and

Supervisors.

METHODOLOGY: Lectures, Practical Exercises, Film Shows

and Discussions.

AREA OFFICE


FEE Lekki Lekki N50,000.00 12 – 14 March, 2019 3 days

Uyo Eket N40,000.00 26 – 28 March, 2019 3 days

Owerri Mgbidi N40,000.00 9 – 11 April, 2019 3 days

Akure Akure N40,000.00 7 – 9 May, 2019 3 days

Lokoja Lokoja N45,000.00 25 – 27 June, 2019 3 days

Warri Warri N45,000.00 25 – 27 June, 2019 3 days

Isolo Isolo N50,000.00 9 – 11 July, 2019 3 days

Makurdi Gboko N40,000.00 10 – 12 July, 2019 3 days

Ilorin Ilorin N40,000.00 23 – 25 July, 2019 3 days

Enugu Enugu N40,000.00 9 – 11 July, 2019 3 days

Lafia Lafia N40,000.00 30 July – 1 Aug., 2019 3 days

V/Island V/Island N60,000.00 6 – 8 Aug., 2019 3 days

Ikeja Ikeja N70,000.00 6 – 8 Aug., 2019 3 days

Benin Benin N45,000.00 10 – 12 Sept., 2019 3 days

Abakaliki Abakaliki N40,000.00 29 – 31 Oct., 2019 3 days


24

LEARNING TO LEAD FOR NEW MANAGERS

WORKSHOP

COURSE DESCRIPTION

First time managers need to acquire fundamentals of the art

of leadership. This enables them transit from individual

workers to effective leaders by focusing on the most critical

foundations of effective leadership and management.

Participants' are bound to leave this programme with the

knowledge and skills necessary to better understand the

nature of this new function and develop critical people skills

for optimum performance.

LEARNING OUTCOMES


1. Transit effectively into leadership positions;

2. Diagnose organizational problem and proffer

solutions;

3. Use team integrated efforts to maximize organizational

outcomes;

4. Make decisions effectively.

TARGET AUDIENCE: Managers, Supervisors and Senior

Officers.

METHODOLOGY: Lectures, Discussions, Case Studies, Role

Play and Syndicate Sessions.

AREAOFFICE


FEE

Bauchi Gombe N40,000.00 22 – 24 May, 2019 3 days

Lekki Lekki N50,000.00 18 – 20 June, 2019 3 days

Rumuokwuta Elelenwo N50,000.00 9 – 11 July, 2019 3 days

Isolo Ota-Ogun N50,000.00 17 – 19 Sept., 2019 3 days

Calabar Calabar N40,000.00 22 – 24 Oct., 2019 3 days

Makurdi Otukpo N40,000.00 29 – 30 Oct., 2019 3 days


25

MANAGEMENT AND SUPERVISORY SKILLS

WORKSHOP

COURSE DESCRIPTION

Supervisors are responsible for a small group of employees.

Supervisors instruct, coach, mentor, communicate

management policies and programmes as well as represent

employees' interest with management. Modern supervisors

need to be grounded in current techniques and practices of

delegation, effective communication, conflict resolution and

interpersonal skills for higher productivity in a workplace.

This workshop is therefore designed to equip participants for

participants with relevant skills and techniques for optimum

performance.

LEARNING OUTCOMES


1. Identify performance challenges and proffer solutions;

2. Motivate subordinates for higher productivity and

efficiency;

3. Manage human and material resources and,

4. Apply the techniques of effective supervision.

TARGET AUDIENCE: Supervisors, Line Managers,

Personnel Officers and Production Managers.

METHODOLOGY: Lectures, Discussions, Syndicate

Sessions, Role Play, Film Shows and Case Studies.

AREA OFFICE


FEE Benin Ekpoma N45,000.00 26 – 28 March, 2019 3 days

Isolo Isolo N50,000.00 26 – 28 March, 2019 3 days

PH Bori N50,000.00 2 – 4 April, 2019 3 days

Warri Warri N45,000.00 2 – 4 April, 2019 3 days

Minna Kontagora N40,000.00 9 – 11 April, 2019 3 days

Kano Kano N45,000.00 16 – 18 April, 2019 3 days

Aba Umauhia N40,000.00 24 – 26 April, 2019 3 days

Akure Akure N40,000.00 21 – 23 May, 2019 3 days

Apapa Apapa N50,000.00 11 – 13 June, 2019 3 days

Abeokuta Abeokuta N45,000.00 25 – 27 June, 2019 3 days

Abakaliki Abakaliki N40,000.00 16 – 18 July, 2019 3 days

Awka Awka N40,000.00 16 – 18 July,2019 3 days

Ilorin Ilorin N40,000.00 16 – 18 July, 2019 3 days

Rumuokwuta Oyigbo N50,000.00 10 – 12 Sept., 2019 3 days

Gwagwalada Kaduna N50,000,00 8 – 10 Oct., 2019 3 days

Lekki Lekki N50,000.00 6 – 8 Nov., 2019 3 days


26

PREPARING FOR LIFE AFTER PAID EMPLOYMENT

WORKSHOP

COURSE DESCRIPTION

The thought of retirement is usually dreaded by many

employees as they move close to it. Though most

organizations do not recognize it, the need for retirement

training and counselling for employees cannot be over-

emphasized.

Life after retirement has opportunities as well as difficulties

depending on how one has planned or not planned for it.

Those who do not plan their retirement end up being stressed

up, frustrated, disorganized, indebted and sometimes dying

prematurely.

This workshop is designed to expose participants to relevant

information on how to plan and manage their lives in

retirement.

LEARNING OUTCOMES


1. Identify post-retirement options and opportunities;

2. Discuss perspectives on retirement;

3. Prepare personal financial plans;

4. Examine the importance of networking; and

5. Apply time management for personal effectiveness.

TARGET AUDIENCE: All workers in paid employment and

Retirees.


Sessions, Practical Exercises, Case Studies and Field Trips.

AREA OFFICE


FEE Minna Minna N40,000.00 21 – 23 May, 2019 3 days

Katsina Dutsin-ma N40,000.00 25 – 27 June, 2019 3 days

Makurdi Makurdi N40,000.00 7 – 9 Aug., 2019 3 days

Ikeja Ikeja N60,000.00 20 – 22 Aug., 2019 3 days

Warri Warri N45,000.00 27 – 29 Aug., 2019 3 days

Benin Benin N45,000.00 8 – 10 Oct., 2019 3 days

Isolo Ota-Ogun N100,000.00 8 – 10 Oct., 2019 3 days

Lokoja Lokoja N45,000.00 8 – 10 Oct., 2019 3 days


27

PERFORMANCE APPRAISAL SKILLS TRAINING

COURSE DESCRIPTION

Performance Appraisal is the systematic evaluation of an

individual employee performance to understand his/her

abilities for further growth and development.

Employees have always been blamed for most unsatisfactory

performance associated with poor organizational

performance that manifest in ineffectiveness and

inefficiency. In order to remedy this situation there is need

for effective and objective appraisal of employees'

performance through various techniques to foster employee

and organizational growth.


required knowledge and skills to evaluate employees'

performance and contributions to the organization.

LEARNING OUTCOMES


1. Identify techniques for appraising employee

performance;

2. Analyze instruments for periodic review of employees'

performance;

3. Specify criteria for employee placement, appraisal and

career progression;

4. Use motivation techniques to achieve employee

optimum performance and feedback.

TARGET AUDIENCE: Human Resource/Personnel

Managers, Heads of Department, Line Managers and

Supervisors.


Syndicate Sessions.

AREA OFFICE


FEE

Lekki Lekki N50,000.00 23 – 25 April, 2019 3 days

Ilorin Ilorin N40,000.00 7 – 9 May, 2019 3 days

Enugu Enugu N40,000.00 20 – 22 Aug., 2019 3 days

Kano Birni-Kudu N45,000.00 27 -29 Aug., 2019 3 days


28

POLICY MAKING AND ORGANIZATIONAL

SUSTAINABILITY

COURSE DESCRIPTION

Problem-solving and decision-making are continuous and

dynamic activities that pervades through all organizational

processes. Ability to solve problem(s) and make decision(s)

is a mental as well as an intellectual process.

This underscores the need for sound, effective and efficient

problem-solving and decision-making mechanism to

facilitate achievement of organizational goals. Therefore,

organizations must make conscientious and deliberate effort

to empower officials vested with these responsibilities in

order to avoid costly mistakes.

This workshop is specifically designed to expose participants

to skills needed for effective problem-solving and decision-

making.

LEARNING OUTCOMES


1. Describe concepts of problem-solving and decision-

making;

2. Explain decision-making and problem-solving

processes and techniques;

3. Examine the role of human behaviour in building a high

performance team and,

4. Apply problem-solving and decision-making skills on the

job.

TARGET AUDIENCE: Senior Executives, Directors,

Managers, Supervisors and Community Based Organization

(CBO) Leaders.


Case Studies and Brain Storming.

AREA OFFICE


FEE

Gwagwalada Gwagwalada N50,000.00 19 – 21 March, 2019 3 days

V/Island V/Island N70,000.00 9 – 11 April, 2019 3 days

Abuja Abuja N70,000.00 2 – 4 July, 2019 3 days

Bauchi Kaduna N50,000.00 24 – 26 Sept., 2019 3 days

Ilorin Ilorin N50,000.00 24 – 26 Sept., 2019 3 days


29

PROCUREMENT PROCEDURES WORKSHOP

COURSE DESCRIPTION

The importance of procurement cannot be overemphasized

in the execution and management of contract. Pressure to

deliver efficiency and effectiveness from external suppliers,

contractors and service providers is recognized as an

essential component of public sector procurement process.

This workshop is designed to assist organizations to apply

due process in the procurement of goods and services to

ensure transparency and accountability.

LEARNING OUTCOMES


1. Identify the role and scope of procurement;

2. Manage the bidding process in contract management;

3. Analyze economic indicators, cost and pricing;

4. Recognize the role of Auditors in the procurement

process;

5. Apply due process in procurement procedures.

TARGET AUDIENCE: Procurement Officers, Legal Officers,

Admin. Officers, Quantity Surveyors, Buyer Accounting

Officers, Auditors and Accountants.


Practical Exercises

AREA OFFICE

VENUE COURSE DATE DURATION FEE Lekki N50,000.00 12 – 14 March, 2019 3 days

Katsina N60,000.00 20 – 22 March, 2019 3 days

Rumuokwuta Ahoada N50,000.00 26 – 28 March, 2019 3 days

Yenagoa Ogbia N40,000.00 9 – 11 April, 2019 3 days Akure N60,000.00 12 – 14 April, 2019 3 days

V/Island V/Island N60,000.00 4 – 6 June, 2019 3 days

Abakaliki N60,000.00 11 – 13 June, 2019 3 days

Uyo Uyo N40,000.00 12 – 14 June, 2019 3 days

Enugu N60,000.00 16 – 18 July, 2019 3 days

Gusau Marafa N40,000.00 6 – 8 Aug., 2019 3 days Rumuokwuta N60,000.00 6 – 8 Aug., 2019 3 days

Apapa Apapa N50,000.00 27 – 29 Aug., 2019 3 days

Kaduna N60,000.00 3 – 5 Sept., 2019 3 days

PH Omoku N50,000.00 8 – 10 Oct., 2019 3 days

Maiduguri N60,000.00 15 – 17 Oct., 2019 3 days

Benin Auchi N45,000.00 29 – 31 Oct., 2019 3 days

Lekki

Katsina

Akure

Abakaliki

Rumuokwuta

Kaduna

Maiduguri

Enugu


30

PROJECT MANAGEMENT WORKSHOP

COURSE DESCRIPTION

Project management is an essential skill-set for many careers

and in many context in today's competitive business

environment. The dearth of skills required for effective

project management is adversely affecting the quality of

some of the projects being executed.

Making ethical decisions is not easy, because not every

ethical problem has an instant solution. Ethics add a moral

dimension to the decision-making process for the success of

any project execution.

This workshop is designed to address ethical issues in project

management and to empower project stakeholders with best

practices for enhanced benefit and sustainability.

LEARNING OUTCOMES


1. Identify the components of a project;

2. Discuss and resolve ethical issues in project

management;

3. Monitor and evaluate projects and,

4. Apply best practices in project management.

TARGET AUDIENCE: Project Managers, Project

Coordinating Officers, Project Development Officers, Non-

Governmental Organizations (NGOs), Community Based

Organizations (CBOs), Directors of Works and Estate

Managers.

METHODOLOGY: Lectures, Practical Sessions, Syndicate

Sessions, Discussions and Case Studies.

AREA OFFICE


FEE Makurdi Gboko N55,000.00 24 – 26 April, 2019 5 days

Kaduna Kaduna N55,000.00 11 – 13 June, 2019 5 days


31

QUALITY ASSURANCE MANAGEMENT WORKSHOP

COURSE DESCRIPTION

Continuous quality improvement is a management

philosophy that organizations use to reduce wastages,

increase efficiency as well as internal and external

satisfaction.

The purpose of continuous quality improvement is to

improve processes by identifying problems, implementing

and monitoring corrective action and studying its

effectiveness. An essential aspect of quality improvement the

monitoring of high risk, high volume or problem prone aspect

of processes: not every aspect of major service needs

This workshop is designed to expose participants to the

modern tools and techniques of providing systematic and

continuous quality improvement in organizations.

LEARNING OUTCOMES


1. Explain the concept of quality improvement process;

2. Identify the steps in quality improvement process;

3. Develop quality improvement programme;

4. Design and install quality improvement process and,

TARGET AUDIENCE: Managers, Administrators, Quality

Assurance Managers, Production and Marketing Managers.

METHODOLOGY: Lectures, Project Approach, Discussions,

Case Studies & Film Shows.

AREA OFFICE


FEE

Abeokuta Abeokuta N45,000.00 24 – 26 April, 2019 3 days

Badagry 125/127Olojo-drive Ojo

N50,000.00 15 – 17 Oct., 2019 3 days


32

RE-ENGINEERING THE WORKPLACE FOR OPTIMUM

PERFORMANCE

COURSE DESCRIPTION

Re-engineering the workplace is more importantly a daily

function of the employers supported by the employees.

Amidst a growing global economy, it entails rethinking jobs

and reshaping methodologies for attracting, engaging, and

managing people and work in order to drive business

performance.

Its operations involve adopting a humanist approach to

building systems and creating value geared towards

workplace reinvigoration, reorganization, and redesign by

Management who drive and create enabling environment for

development to thrive.

This workshop will therefore assist Managers and

Managements achieve improved Organisational growth and

development through trendy and advanced skills and

techniques of modernizing the work environment.

LEARNING OUTCOMES


1. Effectively communicate Organizational goals, mission

and vision;

2. Create conducive environment for employees;

3. Motivate employees for optimal performance;

4. Identify strategies for human capital development.

TARGET AUDIENCE: Top Level Managers, Directors of

Public & Private Sectors, Managing Directors, Management

Staff of different Categories etc.

METHODOLOGY: Lectures, Videos and Case Studies

AREA OFFICE


FEE Benin N50,000.00 21 – 21 May, 2019 3 days

Yola N50,000.00 18 – 20 June, 2019 3 days

Aba N50,000.00 6 – 8 Aug., 2019 3 days

Calabar N50,000.00 10 – 12 Sept., 2019 3 days

Minna N50,000.00 10 – 12 Sept., 2019 3 days

Jos N50,000.00 15 – 17 Oct., 2019 3 days

Ilorin N50,000.00 17 – 19 Sept., 2019 3 days

Abeokuta N50,000.00 5 – 7 Nov., 2019 3 days

Benin

Yola

Aba

Calabar

Minna

Jos

Ilorin

Abeokuta


33

SKILLS DEVELOPMENT WORKSHOP FOR

ADMINISTRATIVE AND PERSONNEL OFFICERS

COURSE DESCRIPTION

The role of administrative and personnel officers is key for

the development and efficient allocation and utilization of

human and material resources. Therefore, the future of any

organization (Public or Private) depends on its ability to

develop the competencies of relevant personnel in the

practice of administration.


required knowledge, skills and techniques for optimum

performance in administration.

LEARNING OUTCOMES


1. Process official documents professionally;

1. Organize, motivate and control others for higher

productivity;

2. Communicate effectively and,

3. Apply appropriate techniques to manage human and

material resources.

TARGET AUDIENCE: Administrative and Personnel Officers

in Public and Private Sectors of the economy.


and Case Studies.

AREA OFFICE


FEE Kano Kano N45,000.00 19 – 21 March, 2019 3 days

Ilorin Ilorin N40,000.00 26 – 28 March, 2019 3 days

Makurdi Makurdi N40,000.00 27 – 29 March, 2019 3 days

Lafia Lafia N40,000.00 2 – 4 April, 2019 3 days

Kaduna Kaduna N45,000.00 14 – 16 May, 2019 3 days

Gwagwalada Kaduna N50,000.00 21 – 23 May, 2019 3 days

Warri Warri N40,000.00 21 – 23 May, 2019 3 days

Awka Awka N40,000.00 4 – 6 June, 2019 3 days

Lokoja Kabba N45,000.00 10 – 12 June, 2019 3 days

Ibadan Ibadan N45,000.00 18 – 20 June, 2019 3 days

Calabar Calabar N40,000.00 29 – 31 July, 2019 3 days

Akure Akure N40,000.00 27 – 29 Aug., 2019 3 days

Gusau Maru N40,000.00 3 – 5 Sept., 2019 3 days

Isolo Isolo N50,000.00 3 – 5 Sept., 2019 3 days

Minna Suleja N40,000.00 10 – 12 Sept., 2019 3 days

Jos Jos N40,000.00 24 – 26 Sept., 2019 3 days

Aba Aba N40,000.00 29 – 31 Oct., 2019 3 days


34

SUPPLY CHAIN MANAGEMENT WORKSHOP

COURSE DESCRIPTION

The supply and management of materials, production and

distribution by organizations often play a decisive role for

many businesses in their attempt to satisfy customers' needs

efficiently.

To achieve this, the best companies around the globe have

resorted to the discovery of a powerful new source of

competitive advantage. This calls for a conscious effort on

the organization to empower employees who are charged

with these responsibilities.

This workshop is therefore, designed to expose this set of

employees to the relevant skills required for Supply Chain

Management.

LEARNING OUTCOMES


1. Identify and analyse the key activities of a supply

chain;

2. Explain the process of product development and

supply;

3. Identify and verify materials based on specifications

and,

4. Discuss and apply inventory management.

TARGET AUDIENCE: Procurement Officers, Inventory

Managers, Store Administrative Officers, Inventory/

Warehouse Officers and Logistics Officers.



AREA OFFICE


FEE

Bauchi Bauchi N40,000.00 26 – 28 Feb., 2019 3 days

Gusua Gummi N40,000.00 5 – 7 March, 2019 3 days

PH Omoku N50,000.00 5 – 7 March, 2019 3 days

Ilorin Ilorin N40,000.00 12 – 14 March, 2019 3 days

Isolo Isolo N50,000.00 16 – 18 April, 2019 3 days

Abuja Lafia N50,000.00 23 – 25 April, 2019 3 days

Abeokuta Abeokuta N45,000.00 7 – 9 May, 2019 3 days

Aba Aba N40,000.00 18 – 20 June, 2019 3 days

Akure Akure N40,000.00 18 – 20 June, 2019 3 days

Yola Mubi N40,000.00 26 – 28 June, 2019 3 days

Kano Kano N45,000.00 6 – 8 Aug., 2019 3 days

Badagry Olojo-Drive N50,000.00 3 – 5 Sept., 2019 3 days

Makurdi Otukpo N40,000.00 4 – 5 Sept., 2019 3 days

Enugu Udi N40,000.00 24 – 26 Sept., 2019 3 days

Warri Warri N45,000.00 8 – 10 Oct., 2019 3 days

Ikeja Ikeja N60,000.00 5 – 7 Oct., 2019 3 days

Kaduna Kaduna N45,000.00 22 – 24 Oct., 2019 3 days


35

SUSTAINABLE INDUSTRIAL/LABOUR RELATIONS

WORKSHOP

COURSE DESCRIPTION

Industrial and Labour relation is the complex interrelations

between employers and employees, labour/trade unions,

employer organizations and the state. It is a tripartite system

in which employers, workers and their representative and

government interacts to set the ground rules for the

governance of work relationships.

Therefore, the aim of labour and industrial relations is to find

ways and means of reaching mutual agreement between

employer and employee on the terms and conditions of

employment.

While employers of labour must be conscious of the effects of

their decisions, employees on the other hand, are expected

to know their limits regarding matters of welfare.

This workshop is therefore designed to provide insight into

how dispute can be resolved through dialogue and collective

bargaining.

LEARNING OUTCOMES


1. Identify the causes of conflicts and the impact on

labour relations;

2. Explain processes of resolving conflicts and grievances

generated by unfair labour practices;

3. Discuss the benefits of Pension Reforms Act, as

amended and,

4. Apply skills and techniques of team work.

TARGET AUDIENCE: Union Officials, Industrial Relations

Managers, Pension Managers and Human Resource Managers.

METHODOLOGY: Lectures, Discussions, Case Studies &

Syndicate Sessions.

AREA OFFICE


FEE Bauchi Dutse N40,000.00 26 – 28 March, 2019 3 days

Gwagwalada Nassarawa N50,000.00 25 – 27 June, 2019 3 days


36

TRANSFORMING ORGANIZATIONAL PERFORMANCE

WORKSHOP

COURSE DESCRIPTION

To maintain excellent performance in the face of changes and

intensifying competitive pressures, leaders must be able to

adapt their organizations to deliver.

Organizations are aggressively trying to undergo

transformation, seeking to improve performance by changing

behaviour and capabilities.

This workshop is therefore, designed to equip participants

with the skills to improve their organizational performance

and increase competitive advantage.

LEARNING OUTCOMES


1. Effectively set, monitor and evaluate targets;

2. Identify cost reduction strategies;

3. Develop Performance Improvement Plan (PIP) and,

4. Apply competitive strategies effectively.

TARGET AUDIENCE: Managers in Public and Private

Sectors of the economy.


and Case Studies.

AREA OFFICE


FEE

Ilorin Ilorin N40,000.00 26 – 28 Feb., 2019 3 days

Uyo Uyo N40,000.00 24 – 26 April, 2019 3 days

Yola Jalingo N40,000.00 25 – 27 Sept., 2019 3 days

Aba Umuahia N40,000.00 5 – 7 Nov., 2019 3 days

Kaduna Kaduna N45,000.00 19 – 21 Nov., 2019 3 days


37

WORK-LIFE BALANCE FOR OPTIMUM PERFORMANCE WORKSHOP

COURSE DESCRIPTIONWork-life balance creates a comfortable state of equilibrium between an employees' primary priorities, organizational roles, responsibilities and their private life styles. However, a balance between work and life can be challenging where both demand attention and energy.

When career is balanced with personal life, it provides benefits in each environment, thereby keeping one healthier, mentally and physically.

This workshop is designed to equip participants with tips, tools and techniques for managing their busy schedules and time, with a view to achieving balance in their personal and professional life.

LEARNING OUTCOMESAt the end of this workshop, participants should be able to:1. Develop and implement personal work-life balance

plan;2. Identify sources and symptoms of stress 3. Establish boundaries between home and work

environment;4. Apply appropriate coping mechanism.

TARGET AUDIENCE: Chief Executive Officers, Top Management Staff, Directors, Heads of Parastatal and Educational Institution.

METHODOLOGY: Lectures, Discussions, Syndicate Sessions and Film Shows.

AREA OFFICE


FEE

Yenagoa Brass N40,000.00 6 – 8 March, 2019 3 days

Warri Warri N45,000.00 16 – 18 April, 2019 3 days

Ikeja IKeja N60,000.00 16 – 18 April, 2019 3 days

Kaduna Kaduna N45,000.00 24 – 26 April, 2019 3 days

Lokoja Lokoja N45,000.00 21 – 23 May, 2019 3 days

Benin Benin N45,000.00 2 – 4 July, 2019 3 days

Gwagwalada Makurdi N50,000.00 9 – 11 July, 2019 3 days

L/Island Ogun N85,000.00 18 – 20 Sept., 2019 3 days

Enugu Oji-River N40,000.00 22 – 24 Oct., 2019 3 days

Abuja Fifth ChukkerPol & CountryClub

N100,000.00 9 – 11 Oct., 2019 3 days

Apapa Apapa N50,000.00 16 – 18 Oct., 2019 3 days

Badagry Festac N70,000.00 6 – 8 Nov., 2019 3 days

38

BANKING, FINANCEAND ALLIED PROGRAMMES

BANKING, FINANCE AND ALLIED PROGRAMMES

39

CONTENTS Page

1. Best Practices in Cost Reduction and Control Workshop

2. Credit Risk and Debt Recovery Management Workshop

3. Fraud Prevention and Forensic Auditing

4. Improvement Course for Accountants and Auditors

5. Revenue Generation and Tax Administration Workshop

6. Skills Enhancement Course for Cashiers and Revenue Officers

7. Workshop on Accounting & Finance for Non-Finance Managers

41

42

43

44

45

46

47


40


1. Understanding the nature of fraud, proof and how to mitigate it

within the context of the law;

2. Analysing and interpreting financial statements to identify areas

for improvement;

3. Leveraging teamwork for successful business operations;

4. Maintain good banking practices and excellent customer

relations;

5. Improving your ability to make effective decisions at each stage

of the tendering process;

6. Being conversant with current trends in accounting best

practice;

7. Identifying the nature and behaviour of cost, adopting

techniques for cost control.


1. Using the latest tools and techniques to identify fraudulent

practices and check misappropriation of funds;

2. Employing modern technology to facilitate Accounting practices;

3. Taking cognizance of corporate image and delivery of excellent

service;

4. Understanding how to improve the organization's tendering

procedures;

5. Developing zero tolerance for fraudulent practices;

6. Ability to effectively design and implement cost control

mechanism in the organization.



41

BEST PRACTICES IN COST REDUCTION AND

CONTROL WORKSHOP

COURSE DESCRIPTION

Cost control is the practice of identifying and reducing

business expenses to increase profits and it starts with the

budgeting process. Cost reduction is a technique designed to

save the unit cost of a product/service without compromising

its quality.

They are both an integral part of an organization's financial

activity. Effective cost control is vital for the survival and

growth of an organization because of its effect on the bottom

line.

The workshop is designed to expose participants to

appropriate knowledge, relevant skills and techniques for

prudent accounting and cost control measures.

LEARNING OUTCOMES


1. Classify the various types of cost;

2. Manage fixed and variable costs;

3. Prepare, Implement and control budget;

4. Apply techniques for reducing expenditure while

volume of output remains constant;

5. Apply standard costing techniques as a cost control

measure.

TARGET AUDIENCE: Finance Managers, Accountants,

Auditors, Finance Supervisors in Public and Private Sectors.


and Case Studies.

AREA OFFICE


FEE

Lafia Lafia N40,000.00 12 – 14 March, 2019 3 days

Kaduna Kaduna N40,000.00 19 – 21 March, 2019 3 days

Jos Jos N40,000.00 16 – 18 April, 2019 3 days

Calabar Calabar N40,000.00 13 – 15 Aug., 2019 3 days

Bauchi Gombe N40,000.00 26 – 28 Nov., 2019 3 days


42

CREDIT RISK AND DEBT RECOVERY MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

Credit risk is the risk of default on a debt that may arise from

a borrower falling to make required payment. The risk is that

of the lender and includes: lost of principal and interest

disruption to cash flow and increase collection cost.

Debt recovery is a means in which a creditor attempts to

collect an unpaid debt sometimes through a third party. Debt

collection involves general measures taken to recover money

by late payers. Effective credit risk management therefore

has great implications on the profit and continual existence of

organizations.

This workshop is therefore, designed to improve

performance of credit officials in organizations by equipping

them with the required skills for appraisal and management

of credits including recovery strategies and legal

implications.

LEARNING OUTCOMES


1. Explain credit risk management process;

2. Utilize requisite financial guidelines in processing

credit request;

3. Identify good/bad credits and initiate early recovery;

4. Apply the legal procedures in bad credits recovery.

TARGET AUDIENCE: Accountants, Auditors and Banking

Officers.


and Case Studies.

AREA OFFICE


FEE

Rumuokwuta Bori N60,000.00 9 – 11 April, 2019 3 days

Awka Awka N40,000.00 7 – 9 May, 2019 3 days

Calabar Calabar N40,000000 25 – 27 June, 2019 3 days

Aba Umudike N40,000.00 2 – 4 July, 2019 3 days

Kaduna Kaduna N45,000.00 17 – 19 July, 2019 3 Days

Enugu Udi N40,000.00 6 – 8 Aug., 2019 3 days

Ibadan Ibadan N45,000.00 20 – 22 Aug., 2019 3 days

Sokoto Birnin-Kebbi N40,000.00 5 – 7 Nov., 2019 3 days


43

FRAUD PREVENTION AND FORENSIC AUDITING

COURSE DESCRIPTION

The major challenge confronting Finance and non-Finance

Managers and the accounting profession is the prevention

and early detection of fraud. Consequently, organizations

must establish internal controls, plans and programmes to

safeguard assets, ensure integrity in accounting records,

deter and detect fraud.

Forensic auditing is an examination and evaluation of an

organizations financial information as an investigative major

that attempts to derive evidence suitable for use in litigation.

Therefore, this workshop is designed to expose participants

with the needed skills and knowledge for effective fraud

prevention and detection.

LEARNING OUTCOMES


1. Identify types and causes of fraud;

2. List steps involved in fraud prevention and detection;

3. Identify stages of in-depth fraud investigation;

4. Detect weaknesses in internal control systems and

suggest control measures and,

5. Explain the process of gathering relevant and

admissible evidence.

TARGET AUDIENCE: Directors, Bursars, Auditors,

Accountants, Managers, Chief Financial Officers (CFO) and

NGOs.


and Case Studies.

AREA OFFICE


FEE

Minna Bida N40,000.00 11 – 13 June, 2019 3 days

Yenagoa Yenagoa N40,000.00 3 – 5 July,2019 3 days

Uyo Uyo N40,000.00 30 July, - 1 Aug., 2019 3 days

Lokoja Lokoja N45,000.00 3 – 5 Sept., 2019 3 days

Gwagwalada Makurdi N50,000.00 17 – 19 Sept., 2019 3 days


44

IMPROVEMENT COURSE FOR ACCOUNTANTS AND

AUDITORS

COURSE DESCRIPTION

Accountants are responsible for analyzing, recording

summarizing and report the financial information of the

organization to relevant stakeholders. In the same vein

auditors examine the internal control processes in order to

ensure compliance to due process. This underscores the

need to improve their skills, knowledge and attitude to enable

them discharge their duties effectively and efficiently.

This workshop is designed to expose participants to current

trends and techniques in books keeping, accounting and

auditing in line with international best practice.

LEARNING OUTCOMES


1. Comply with Professional Ethics and Conduct;

2. Differentiate between various Accounting Principles,

Procedures and Concepts;

3. Apply the knowledge and skills required for preparing

accounting books and records according to Standards;

4. Render relevant financial reports.

TARGET AUDIENCE: Middle Level Accounts and Audit

Personnel.

METHODOLOGY: Lectures, Discussions & Practical Exercises.

AREA OFFICE


FEE

Kano Kano N45,000.00 5 – 7 March, 2019 3 days

Minna Suleja N40,000.000 26 – 28 March, 2019 3 days


Maiduguri Kaduna N40,000.00 16 – 18 April, 2019 3 days

Katsina Katsina N40,000.00 23- 25 April, 2019 3 days

Enugu Oji-River N40,000.00 7 – 9 May, 2019 3 days

Rumuokwuta Oyigbo N50,000.00 11 – 13 June, 2019 3 days

Owerri Mgbidi N40,000.00 18 – 20 June, 2019 3 days

Awka Awka N40,000.00 25 – 27 Junr, 2019 3 days

Gusau Tsafe N40,000.00 25 – 27 June, 2019 3 days

Jos Jos N40,000.00 25 - 27 June, 2019 3 days

Abeokuta Abeokuta N45,000.00 9 – 11 July, 2019 3 days

Yola Yola N40,000.00 17 – 19 July, 2019 3 days

Lafia Akwanga N40,000.00 27 – 29 Aug., 2019 3 days

Akure Akure N40,000.00 3 – 5 Sept., 2019 3 days

Ikeja Ikeja N60,000.00 24 – 26 Sept., 2019 3 days

PH PH N50,000.00 24 – 26 Sept., 2019 3 days

Gusau Tsafe N40,000.00 8 – 10 Oct., 2019 3 days


45

REVENUE GENERATION AND TAX

ADMINISTRATION WORKSHOP

COURSE DESCRIPTION

A major impetus for economic development is revenue. The

generation, management and utilization of revenue

accelerates economic growth and development.

Generating revenue and efficient tax administration should

be the focus of government in order to meet the increasing

cost of public expenditure and survival. Much is definitely

expected from administrators and revenue generation

officers. It is imperative for officers saddled with such

responsibilities to be thorough and diligent in their jobs.


necessary skills required for efficient and effective revenue

generation and tax administration.

LEARNING OUTCOMES


1. Identify sources of revenue available to governments;

2. Develop effective tax collection strategies;

3. Maintain a friendly relationship with the tax payers;

and

4. Apply relevant tax laws and efficient strategies to

enhance revenue generation.

TARGET AUDIENCE: Tax Administrators, Revenue Officers,

Accountants and Auditors.


Sessions.

AREA OFFICE


FEE

Benin Auchi N45,000.00 23 – 25 April, 2019 3 days

Minna Minna N40,000.00 2 – 4 July, 2019 3 days

Sokoto Sokoto N40,000.00 9 – 11 July, 2019 3 days

Lokoja Ajakuta N45,000.00 6 – 8 Aug., 2019 3 days

Uyo Uyo N40,000.00 3 – 5 Sept., 2019 3 days


46

SKILLS ENHANCEMENT COURSE FOR CASHIERS

AND REVENUE OFFICERS

COURSE DESCRIPTION

There are global concerns for ensuring transparency,

accountability and adherence to ethical principles in the

conduct of business. This is the hallmark of good

governance. Cashiers and revenue officers entrusted with

receipts, custody and disbursement of monies are required to

be accountable.

Successful discharge of this great responsibility, requires

capacity building for effective application of government

regulations, accounting procedures and standards.

To this end, the programme has been developed to sharpen

participants' skills on revenue generation, accounting

principles, procedures and standards.

LEARNING OUTCOMES


1. Explain the functions of cashiers and revenue

collection officers;

2. Apply financial regulations effectively;

3. Utilize information technology in discharging their

duties;

4. Describe the process of budgetary control;

5. Apply internal control procedures for receipts and

payments.

TARGET AUDIENCE: Revenue Officers, Treasury

Supervisors/Officers and Cashiers.

METHODOLOGY: Lectures, Discussions, Practical Exercises

and Case Studies.

AREA OFFICE


Benin Ekpoma N45,000.00 5 – 7 March, 2019 3 days

Gusau Tsafe N40,000.00 2 – 4 April, 2019 3 days


Yola Yola N40,000.00 22 – 24 April, 2019 3 days

PH N50,000.00 2 – 4 July, 2019 3 days

Katsina Daura N40,000.00 20 – 22 Aug., 2019 3 days

Lafia Akwanga N40,000.00 27 – 29 Aug., 2019 3 days

Jos Jos N40,000.00 7 – 9 Oct., 2019 3 days

Bauchi N40,000.00 15 – 17 Oct., 2019 3 days

Ilorin Ilorin N40,000.00 27 – 29 Nov., 2019 3 days

PH

Bauchi


47

WORKSHOP ON ACCOUNTING AND FINANCE FOR

NON-FINANCE MANAGERS

COURSE DESCRIPTION

Finance is one of the vital resources required for the smooth

running of organizations in both the public and private

sectors of any economy. However, this resource is often

scarce; hence the need for its efficient allocation and

utilization. It is also imperative to understand the rudiments

of finance if managers are to effectively communicate within

the business circle.

To this end, non-accounting professionals need to be

conversant with the tools and techniques for analyzing basic

financial statements with a view to providing relevant

information that will aid in financial decision making.

This workshop will expose participants with basic accounting

principles and techniques of financial reports.

LEARNING OUTCOMES


1. Render accounts on financial transactions;

2. Prepare and defend departmental budgets;

3. Manage funds effectively;

4. Interpret and use financial statements;

5. Participate in discussions on current financial and

economic issues;

TARGET AUDIENCE: Non-Finance Executives, Non-Finance

Professionals, Managers and Supervisors in Public and Private

Sectors of the economy.

METHODOLOGY: Lectures, Discussions, Syndicate Groups,

Case Studies and Practical Sessions

AREA OFFICE


FEE

Lekki Lekki N50,000.00 9 – 11 April, 2019 3 days

48

CAPACITY BUILDING FOR HUMAN RESOURCE MANAGERS


49

CONTENTS Page

1. Advanced Workshop for Training Personnel

2. Coaching and Mentoring: Principles, Techniques & Tools

3. Reimbursement Seminar

4. Trainers' Development Workshop

5. Workshop on Planning & Developing Human Resource Capabilities

6. Workshop on Needs Assessment

51

52

53

54

55

56


50


1. Increasing job satisfaction and moral among

employees

2. Enhancing employees' turn over;

3. Developing a good understanding of how to manage

learning interventions;

4. Ability to process reimbursement claims for the

organizations.

5. Enhancing employees participation in decision-making

6. Building employees professional skills and promotion

of team work.


1. Enabling organization to change, flourish and grow;

2. Helping organization to identify and attain their goals

and to change when necessary for sustainability;

3. Enhancing company's image;

4. Helping with budget control;

5. Creating awareness for organizations to be

reimbursed part of their training expenses;

6. Building a workforce that is poised to achieving

organizational goals and objectives;

7. Creating internal infrastructure to support learning,

knowledge sharing and capacity building;



51

ADVANCED WORKSHOP FOR TRAINING

PERSONNEL

COURSE DESCRIPTION

Increased demand in the work environment have placed

more responsibility on human capital development

personnel to do more planning, organizing and use more

sophisticated techniques and professional skills to achieve

organizational goals.

This workshop is designed to equip participants charged with

the responsibility of human capital development to acquire

knowledge and skills on current issues and practices in

human capital development.

LEARNING OUTCOMES


1. Develop leadership capabilities;

2. Understand Talent acquisition, selection and

retention;

3. Formulate organization's training policies;

4. Identify issues/challenges in human capital training

and development and,

5. Identify and select appropriate training equipment,

materials and sources of procurement.

TARGET AUDIENCE: Human Resource Managers, Training

Managers/Officers, Personnel Managers/Staff Officers and

Management Consultants.

METHODOLOGY: Lectures, Discussions, Demonstrations

and Syndicate Sessions.

AREA OFFICE


Uyo Ekot Abasi N40,000.00 22 – 24 July, 2019 3 days

Jos Jos N40,000,00 20 – 22 Aug., 2019 3 days

Sokoto Birnin-Kebbi N40.000,00 20 – 22 Aug., 2019 3 days


52

COACHING AND MENTORING:

PRINCIPLES, TECHNIQUES AND TOOLS

COURSE DESCRIPTION

Each of us has ultimate ownership of our career choices.

Coaching and mentoring can be key tools in your overall

career development plan. Specifically, can draw upon

coaching and mentoring at different points along our paths

to help us solve a particular problem through developing new

skills, increasing self awareness and expanding our

networks.

The principles, techniques and tools of business growth and

development in this ever-changing world are issues for

concern to modern managers. Human resource practitioners

as agents of growth and development need to be aware of

these principles, techniques and tools.

Continuous training and development in relevant skills, is a

means of achieving organizational goal. Training through

coaching and mentoring on-the-job is one of the numerous

ways employees acquire relevant skills that are job-oriented.

This workshop is designed to give opportunity for guiding,

instructing, observing, modelling and evaluating

performance.

LEARNING OUTCOMES


1. List coaching and mentoring processes;

2. Coach and mentor subordinates;

3. Formulate organizational training policies and,

4. Apply emotional intelligence in coaching and

mentoring.

TARGET AUDIENCE: Managers and Supervisors in Private

and Public Sectors.


Role Play and Case Studies.

AREA OFFICE


FEE

Warri Warri N45,000.00 7 – 9 May, 2019 3 days

V/Island V/Island N60,000.00 23 – 25 July, 2019 3 days

Isolo Isolo N50,000.00 27 – 29 Aug., 2019 3 days

Gwagwalada Minna N50,000.00 22 – 24 Oct., 2019 3 days

Akure Akure N40,000.00 4 – 6 Nov., 2019 3 days

Sokoto Sokoto N40,000.00 12 – 14 Nov., 2019 3 days


53

REIMBURSEMENT SEMINAR

COURSE DESCRIPTION

Reimbursement Scheme is one of the Industrial Training

Fund's operational instruments used in bearing a portion of

the direct cost of employers' staff training and development

function. Those charged with the responsibility of training

function in companies need to be exposed to the theory and

practice of the scheme.

LEARNING OUTCOMES


1. Identify training needs;

2. Prepare training plans and programmes in line with the

Fund's reimbursement scheme;

3. Intimate employers on reimbursable items;

4. Identify and fill correctly the ITF reimbursement

documents and,

5. Process training claims.


Managers, Administrative/Personnel Managers, Training

Coordinators and Instructors.


Sessions and Case Studies.

AREA OFFICE


FEE

Benin Benin N45,000.00 12 - 13 Feb., 2019 2 days

Lekki Lekki N50,000.00 12 – 13 Feb., 2019 2 days

Abuja Abuja N50,000.00 26 – 27 Feb., 2019 2 days

Gwagwalada Kaduna N50,000.00 5 – 6 March, 2019 2 days

L/Island Lagos N50,000.00 5 – 6 March, 2019 2 days

Ikeja Ikeja N60,000.00 6 – 7 March, 2019 2 days

V/Island V/Island N40,000.00 12 – 13 March, 2019 2 days

Enugu Nsukka N40,000.00 12 – 13 March, 2019 2 days

Rumuokwuta Rumuokwuta N50,000.00 13 – 14 March, 2019 2 days

Aba Umuahia N40,000.00 19 – 20 March, 2019 2 days

Isolo Isolo N50,000.00 19 – 20 March, 2019 3 days

Warri Warri N50,000.00 19 – 20 March, 2019 2 days

Abakaliki Abakaliki N40,000.00 26 – 27 March, 2019 2 days

Abeokuta Abeokuta N45,000.00 27 – 28 March, 2019 2 days

Apapa Apapa N75,000.00 28 – 29 March, 2019 2 days

Badagry Oloj-Drive N50,000.00 2 – 3 April, 2019 2 days

Ibadan Ibadan N45,000.00 9 – 10 April, 2019 2 days

Uyo Eket N40,000.00 9 – 11 April, 2019 3 days

Calabar Calabar N40,000.00 23 – 24 April, 2019 2 days

L/Island Lagos N50,000.00 11 – 12 June, 2019 2 days

IKeja Ikeja N60,000.00 3 – 4 July, 2019 2 days

Yenagoa Yenagoa N40,000.00 7 – 8 Aug., 2019 2 days

Jos Jos N40,000.00 29 – 30 Oct., 2019 2 days

Sokoto Sokoto N40,000.00 12 – 13 Nov., 2019 2 days

Katsina Funtua N40,000.00 To be determined 2 days

Bauchi Bauchi N40,000.00 To be determined 2 days

Yola To be To be To be determined 2 days

determined determined


54

TRAINERS' DEVELOPMENT WORKSHOP

COURSE DESCRIPTION

Trainers face lots of challenges in today's fast-paced

Information and Communication Technology (ICT) driven

economy. There is the need for trainers to continuously

update their knowledge and skills based on current trends in

learning and development.

This workshop is designed to sharpen the competencies of

trainers.

LEARNING OUTCOMES


1. Establish training functions in an organization;

2. Identify training needs;

3. Develop and implement training programmes;

4. Identify and use appropriate training aids and,

5. Evaluate training sessions.


Managers/Officers, Learning and Development Managers

and Training Coordinators/Instructors.


Sessions.

AREA OFFICE


FEE

Lekki Lekki N50,000.00 20 – 22 Feb., 2019 3 days

PH PH N60,000.00 19 – 21 March, 2019 3 days

Isolo Isolo N50,000.00 2 – 4 April, 2019 3 days

L/Island Lagos N70,000.00 3 – 5 April, 2019 3 days

Calabar Calabar N40,000.00 20 – 20 April, 2019 3 days

Benin Auchi N45,000,00 28 – 30 May, 2019 3 days

Enugu Udi N40,000.00 11 – 13 June, 2019 3 days

Ikeja Ikeja N60,000.00 18 – 20 June, 2019 3 days

Gwagwalada Minna N50,000.00 23 – 25 July, 2019 3 days

Rumuokwuta Bori N50,000.00 23 – 25 July, 2019 3 days

Aba Aba N40,000.00 24 – 26 Sept., 2019 3 days

Katsina Katsina to be determined.

to be determined 3 days


55

WORKSHOP ON PLANNING AND DEVELOPING

HUMAN RESOURCE CAPABILITIES

COURSE DESCRIPTION

How organizations develop over time and the techniques

involved in analyzing the dynamics of change and growth is

an essential tool in understanding the relationship between

strategic organizational planning and human resource

development. The ability to address the role and capabilities

required of the human resource professional is of great

importance.

This workshop is therefore, intended to equip participants

with the relevant and critical business foundations and tools

necessary to position them within their respective

organizations.

LEARNING OUTCOMES


1. Identify the concepts, methods and tools for

conducting workforce planning;

2. Conduct work load analysis;

3. Develop competencies for facing future challenge and,

4. Apply core skills and capabilities.


Managers/Officers, Learning and Development Managers and

Training Coordinators/Instructors.

METHODOLOGY: Lectures, Practical Exercises, Discussions


AREA OFFICE


FEE

Uyo Eket N40,000.00 18 – 20 July, 2019 3 days

PH PH N50,000.00 23 – 25 July, 2019 3 days

Owerri Okigwe N40,000.00 9 – 11 July, 2019 3 days

Yenagoa Odi N40,000.00 17 – 19 July, 2019 3 days

Awka Onitsha N40,000.00 10 – 12 Sept., 2019 3 days

IKeja Ikeja N60,000.00 10 – 12 Sept., 2019 3 days

Warri Warri N45,000.00 24 – 26 Sept., 2019 3 days


56

WORKSHOP ON TRAINING NEEDS ASSESSMENT

COURSE DESCRIPTION

The need to enhance skills in human performance and non-

skills needs of organizations (private and public) in Nigeria, is

highly critical in improving productivity and meeting

organizational goals. Training must be need-based in line

with set objectives.

This workshop is therefore, designed to expose the

participants to the practices of training needs assessment.

LEARNING OUTCOMES


1. Design and develop standard needs assessment

instruments;

2. Conduct effective needs assessment survey;

3. Process data to identify if training intervention is

necessary and,

4. Design and develop appropriate training intervention.


Managers, Directors of Personnel Management (DPM),

Directors of Administration and Staff Officers.



AREA OFFICE


PH Omoku N50,000.00 7 – 9 May, 2019 3 days

Awka Awka N40,000.00 24 – 26 Sept., 2019 3 days

57

CONSULTANCY SERVICES PROGRAMME

58


1. Corporate Image and Reputation Management: Strategy for Enhancing Productivity

2. Customer Expectation Management Workshop

3. Innovative Management in Contemporary and competitive Environment

4. Innovation Management Workshop

5. Leveraging Diversity and Inclusion for Corporate Growth

6. Performance & Productivity Improvement Training (PPIT) Programme

7. Performance & Productivity Improvement Workshop for Hospital Administrators

8. Performance & Productivity Improvement Workshop for Medical Record Operations

9. Performance & Productivity Improvement Workshop for Medical Doctors

10. Performance & Productivity Improvement in Pharmacy Operations

11. Performance & Productivity Improvement in Medical Laboratory Operation

12. Performance & Productivity Improvement for Nursing Operations

13. Process Consulting Services

14. Social Media Marketing Workshop

15. Workshop on Intellectual Unionism

CONTENTS Page

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

59



1. Applying creativity and innovation in the work place;

2. Improving personal branding;

3. Improve work methods in hospital operations for

higher productivity;

4. Identifying and correcting faulty layouts in hospitals;

5. Develop supervisory management skills for effective

hospital operations and,

6. Apply systematic and effective on-the-job training.


1. Creating and improving the brand image of an

organization for increased productivity;

2. Developing a good image and reputation for the

organization;

3. Using the social media to build a brand and to increase

business networking;

4. Cost reduction;

5. Waste reduction;

6. Promotion of safety consciousness;

7. Improve competitiveness;

8. Reduction/elimination of idle time and

9. Provision of quality services to clients.


60


CORPORATE IMAGE AND REPUTATION

MANAGEMENT: STRATEGY FOR ENHANCING

PRODUCTIVITY

COURSE DESCRIPTION

Corporate image, brand and reputation are some of the

valuable assets of an organization. These do not occur by

chance but as a result of deliberate leadership, vision and

commitment.

Current competitive global market demands rapidly

changing products, services, technology and corporate

image that create an impression on the public.

This programme is designed to expose leaders and

executives to essential elements and processes for effective

corporate image and reputation management.

LEARNING OUTCOMES


1. Identify essential elements of corporate image and

reputation;

2. Explain the process of effective image and reputation

management and,

3. Design a strategic plan for reputation management

TARGET AUDIENCE: Leaders, Executive Officers and

Managers.

METHODOLOGY: Lectures, Discussions, Syndicate sessions.


FEE

Jos N100,000.00 8 – 10 Oct., 2019 3 days

Lagos (Ikeja) N100,000.00 29 – 30 Oct., 2019 3 days

61


CUSTOMER EXPECTATION MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

Business culture today focuses on customer satisfaction as a

priority. Customers are more knowledgeable and have

higher expectations than ever before. For attainment of

success, it is imperative for business to have exceptional plan

in place to be able to adequately manage customers'

expectations.

Business success is dependent on delivering successful

customers' outcome that increases loyalty, turnover and

meets customers' requirements.

In this regard, the workshop is designed and developed to

equip participants with the necessary skills, knowledge and

attitude for managing customers' expectations.

LEARNING OUTCOMES


1. Identify and manage customer needs and satisfaction;

2. Manage time and stress effectively;

3. Connect to customers through social media and,

4. Apply effective human relation and communication

skills.

TARGET AUDIENCE: Production Managers, Marketing

Managers, Research Managers, Sales Officers, Supervisors,

SERVICOM Desk Officers and all Officers responsible for

service delivery.


Role Play.

AREA OFFICE


FEE

Kaduna Zaria N45,000.00 5 – 7 March, 2019 3 days

Jos Jos N40,000,00 21 – 23 May, 2019 3 days

V/Island V/Island N60,000.00 25 – 27 June, 2019 3 days

62


INNOVATIVE MANAGEMENT IN CONTEMPORARY

AND COMPETITIVE ENVIRONMENT

COURSE DESCRIPTION

The ability to manage innovation is central to achieving

successful business outcomes in a highly competitive

environment. Organizations are increasingly evaluating their

products, services, and operations in an attempt to meet the

changing needs of customers. This is critical for not only

survival but also for sustainability and long-term stability.

It is therefore imperative that, leaders in organizations

create an organizational culture that support and promote

creativity with the goal of achieving a sustainable

competitive advantage, leading to growth and profit in the

marketplace.

This workshop is designed to expose participants to

innovative management strategies.

LEARNING OUTCOMES


1. Identify multiple creative thinking techniques.

2. Design and develop strategies for selling ideas to

achieve competitive advantage by bringing

tomorrow's operation to today.

3. Design strategic growth process through innovative

technique.

4. Manage the actual execution of innovative projects.

DESIGNED FOR: Chief Executives/Captains of Industries,

Senior Managers, Planners and Drivers of Change in

Organizations.

METHODOLOGY: Lectures, Discussion, and Practical

Exercises.


FEE

Port-Harcourt N100,000.00 9 - 11 July, 2019 3 days

Jos N100,000.00 30 July - 1 Aug., 2019 3 days

63


INNOVATION MANAGEMENT WORKSHOP

COURSE DESCRIPTION

In today's fast-moving business world, organizations must be

innovative to avoid falling behind. Every organization needs

to do more with minimum resources and reach new

customers. Creativity and innovation help the organization

to build a competitive advantage that spark inspiration,

collaboration and innovation which sustain business growth.

It is against this backdrop, that this training workshop is

designed and developed to expose participants to the

rudiments they require to harness the power of innovation to

help the organization create more values.

LEARNING OUTCOMES


1. Deploy creative capabilities in managing people;

2. Create and sell products or services;

3. Develop customer value through solutions that meet

new needs;

4. Create and execute new processes to increase

productivity and competitive advantage for the

business and,

5. Apply creativity and innovation.

TARGET AUDIENCE: Chief Executives, Directors, Deputy

Directors, Managers, Administrators and Supervisors of both

Public and Private Sectors.

METHODOLOGY: Lectures, Discussions and Case Studies.

AREA OFFICE


FEE Isolo Abuja N50,000.00 6 – 8 Aug., 2019 3 days

Owerri Orlu N40,000.00 15 – 17 Oct., 2019 3 days

64


INNOVATIVE MASTER TRAINERS CERTIFICATION

WORKSHOP

COURSE DESCRIPTION

Developing an adaptive learning and development plans,

strategies and the application of effective methods and

content in training delivery are fast becoming the aspirations

of smart trainers. This is because Training has evolved

beyond mere presentation to creative and impressive

application of skills and knowledge. Trainers need to stay on

cutting edge with the latest knowledge and skills in

facilitation, needs assessment, measuring the impact of

learning programmes and much more.

The innovative Master Trainers certification Workshop by the

ITF, will not only assist participants in planning, delivering

and evaluating effective training sessions based on sound

theories and models of learning, it will also aid the acquisition

of essential creativity and innovative competencies.

This practical workshop, promises to be fun filled, elavatie

participant’s confidence and help them become renowned

trainers.

LEARNING OUTCOMES


1. Apply creativity and innovation in Consulting and

Training Management;

2. Conduct presentation and facilitation with result;

3. Discuss learning theories, programme design and

development;

4. Design Meaningful training policy, plan and programme;

5. Evaluate training delivery and,

6. Obtain Certification.

TARGET AUDIENCE: Training Consultants, Learning and

Develoment Managers/Officers, Human Resource Managers,

Etc.

METHODOLOGY: Lectures, Practical Exercises, Syndicate

Sessions, Film Shows and Case Studies.

COURSE DATE DURATION FEE N150,000.00 5 days

VENUES

Kaduna

Jos N150,000.00 5 days

N150,000.00 5 days

Asaba

Owerri N150,000.00 5 days

N150,000.00 5 days Gombe

Lagos N150,000.00 5 days

22nd - 26th April

3rd - 7th June

5th - 9th August

3rd - 7th July

4th - 8th November

14th - 18th October

65


LEVERAGING DIVERSITY AND INCLUSION FOR

CORPORATE GROWTH

COURSE DESCRIPTION

As the world continues to shrink daily into a global village,

people, cultures, beliefs, technologies, customs and

traditions move across national and international boundaries,

businesses assume a more global outlook. It is becoming

increasingly clear that tolerance, cooperation,

accommodation, engagement and flexibility should underlie

our strength.

In many corporate organizations, the challenge before

leaders is to recognize that its strength and pride lies in its

diversity. How these diverse cultural, ethnic and religious

perspectives are galvanized into a cohesive whole is

imperative for corporate growth.


challenges of diversity, and how it can be managed for

organizational growth and development.

LEARNING OUTCOMES


1. Identify elements of diversity and inclusion;

2. Discuss elements of diversity in organizational

development;

3. Resolve conflict arising from diversity for effective

integration at the workplace and,

4. Use cultural diversity for corporate governance

DESIGNED FOR: Managers, Decision Makers, Agencies of

Government and NGOs.

METHODOLOGY: Lectures, Discussions, Syndicate Groups

and Case Studies.


FEE

Kaduna N100,000.00 20 - 22 Aug., 2019 3 days

Makurdi N100,000.00 10 - 12 Sept., 2019 3 days

66


PERFORMANCE AND PRODUCTIVITY

IMPROVEMENT TRAINING [PPIT] PROGRAMME

COURSE DESCRIPTION

Performance and Productivity Improvement Training [PPIT]

of the ITF is a Tailor-made programme that studies the

operations of organizations with a view to identifying

performance related problems, developing and

implementing appropriate training and non-training

interventions to bridge the identified gap.

The programme aims at improving the performance of

organizations by reducing wastages of inputs and products,

decreasing cost of production and increasing revenue

accruable to such organizations.

The PPI Programme involves four stages: Survey, Package

Development, Implementation and Follow-up.

TARGET AUDIENCE: Supervisors and Operatives in

Manufacturing and Service Industries.

METHODOLOGY: Work Study, Package Development,

Implementation and Follow-up.

DURATION

1. Work Study - 5 Days (Minimum).

2. Package Development - 2 Weeks

3. Implementation - 3/5 Days.

4. Follow-up - 2 Days. (Six weeks after

implementation)

AREA OFFICE

VENUE

COURSE

DATE

DURATION

FEE

Abeokuta Abeokuta N300,000.00 Jan., - Dec., 2019 3 days

Abuja Abuja N300,000.00 Jan., - Dec., 2019 3 days

Apapa Apapa N300,000.00 Jan., - Dec., 2019 3 days

Badagry Olojo-Drive N300,000.00 Jan., - Dec., 2019 3 days

Bauchi Bauchi N300,000.00 Jan., - Dec., 2019 3 days

Benin Benin N300,000.00 Jan., - Dec., 2019 3 days

Gusau Gusau N300,000.00 Jan., - Dec., 2019 3 days

Gwagwalada N300,000.00 Jan., - Dec., 2019 3 day

For 15 part.

Ibadan Ibadan N300,000.00 Jan., - Dec., 2019 3 days

Isolo Isolo Max. of 15 Jan., - Dec., 2019 3 days

participants

Katsina Katsina N300,000.00 Jan., - Dec., 2019 -

L/Island Lagos N300,000.00 Jan., - Dec., 2019 3 days

(3 Runs) Per Run

Lafia Lafia N300,000.00 Jan., - Dec., 2019 3 days

Lekki Lekki N300,000.00 Jan., - Dec., 2019 3 days

Per class X 2 Maiduguri Maiduguri N300,000.00 Jan., - Dec., 2019 3 days Makurdi Makurdi N300,000.00 Jan., - Dec., 2019 3 days Rumuokwuta Rumuokwuta N300,000.00 Jan., - Dec., 2019 3 days Sokoto

Sokoto

N300,000.00

Jan., -

Dec., 2019

3 days

V/Island

V/Island

N300,000.00

Jan., -

Dec., 2019

3 days

67



IMPROVEMENT WORKSHOP FOR HOSPITAL

ADMINISTRATORS

COURSE DESCRIPTION

The main objective of hospitals is to provide qualitative

healthcare services to healthcare users. There is a need for

Hospital Administrators as professionals to have requisite

Skills, Knowledge and Attitude that will enable them to

adequately plan, control, coordinate and supervise hospital

activities.

It is in view of the above, that this training is designed to

equip Hospital Administrators with requisite skills to

efficiently manage hospitals.

LEARNING OUTCOMES


1. Apply best practices in Hospital Management;

2. Manage available resources effectively;

3. Benefit from inter-professional collaboration and,

4. Communicate effectively and manage Industrial

conflict.

TARGET AUDIENCE: Hospital Administrators.

METHODOLOGY: Lectures, Film Show, Syndicate Groups

and Case Study.


FEE

Abuja N70,000.00 7 – 9 May, 2019 3 days

Ibadan N70,000.00 18 – 20 June, 2019 3 days

Awka N70,000.00 13 – 15 Aug., 2019 3 days

Sokoto N70,000.00 15 – 17 Oct., 2019 3 days

68


PERFORMANCE AND PRODUCTIVITY IMPROVEMENT FOR MEDICAL RECORD

OPERATIONS

COURSE DESCRIPTION Everyday patients make regular visits to hospitals, with the aim of accessing healthcare services and each visit involves a patient's medical record in order to diagnose and treat the patient successfully.

The Medical Record Workers occupy one of the very important positions in healthcare services, yet requiring no hands on patients. Their services are one of the most important jobs in the healthcare system. Daily, they are challenged with managing patients' treatment records, assigning codes to patients' diagnoses, working with health research institutions and medical billing among other activities.

This programme is designed as a special intervention to enhance participants' knowledge and skills to perform their jobs efficiently and effectively. LEARNING OUTCOMESAt the end of this workshop, participants should be able to:1. Discuss recording techniques and principles of data management;2. Properly code and classify diseases and relate health

care processes; 3. Explain processes of database design and

management;

4. Apply correct procedures for work planning and organization and,

5. Apply safety and housekeeping techniques in performing their jobs

METHODOLOGY: Discussion, Lecture, Syndicate Group.

TARGET AUDIENCE: Medical Record Officers.


FEE

Kano N50,000.00 23 – 25 July, 2019 3 days

Gwagwalada N50,000.00 15 – 17 Oct., 2019 3 days

Calabar N50,000.00 5 – 7 Nov., 2019 3 days

69



IMPROVEMENT WORKSHOP FOR MEDICAL

DOCTORS

COURSE DESCRIPTION

The primary role of medical doctors in a healthcare facility is

to diagnose and treat medical conditions, disorders, and

diseases through application of specialist medical skills and

knowledge.

The Medical Doctors have so many duties towards their

patients. Their responsibilities cover their own actions as well

as instructing their teams to perform optimally.

It is against this background that this training is designed to

equip doctors with requisite skills to effectively manage

patients and other practitioners within the health sector.

LEARNING OUTCOMES


1. Plan and organize work effectively;

2. Apply best practices in undertaking patient

consultation;

3. Apply good inter-personal relation in handling patients

and,

4. Effectively collaborate with other professionals in care

giving

TARGET AUDIENCE: Medical Doctors.


and Case Study.


FEE

Abeokuta N70,000.00 11 – 13 June, 2019 3 days

Lafia N70,000.00 – 10 Oct., 2019 3 days 8

70



IMPROVEMENT IN PHARMACY OPERATIONS

COURSE DESCRIPTION

Implementing an efficient Pharmacy system is beneficial to

both Patients and Pharmacists. Every Pharmacy aims at

accomplishing the following; filling prescriptions accurately

and efficiently, providing high-quality patient care, and

maintaining a sustainable business model that is satisfactory

to clients. To achieve these, Pharmacists must dispense

medications on time and with high degree of quality

assurance.

By focusing on Pharmacy workflow improvements, hospitals

can ensure efficient flow of medications and information not

only to the Pharmacy, but also the hospital as a whole. This

will result in higher overall quality of service.

Based on the above, this programme is designed to improve

performance of Pharmacists.

LEARNING OUTCOMES


1. Explain drug supply flow and logistics operations

2. Apply modern work method and organize Pharmacy

work flow

3. Apply best practices in prescription handling

4. Communicate efficiently with other healthcare users

5. Apply good inter-professional collaboration


and Case Study.

TARGET AUDIENCE: Pharmacists.


FEE

Jos N60,000.00 18 – 20 June, 2019 3 days

Benin N60,000.00 24 – 26 Sept., 2019 3 days

71



IMPROVEMENT IN MEDICAL LABORATORY

OPERATIONS

COURSE DESCRIPTION

Medical Laboratory Science is a field of Medical Science which

deals with clinical investigation with a view to determining

diseases and their effect in human health. The importance of

a Medical Laboratory cannot be over emphasized; hence the

need for it to be treated with utmost importance. It is also a

vital healthcare detector that uncovers and provides

Laboratory information from Laboratory analysis that assists

physicians in patient diagnosis and treatment as well as

disease monitoring or prevention.

However, cases of delayed, incorrect and missing laboratory

result abound. This has contributed to poor service delivery in

the medical laboratory of most hospitals in Nigeria.

It is with this in mind that this programme is developed to

improve the performance and productivity of medical

laboratory scientists.

LEARNING OUTCOMES

At the end of this workshop, participants will be able to:

1. Discuss the importance of proper work planning and

Organization for improved medical Laboratory

operations;

2. State the roles of an effective medical laboratory

scientist;

3. Identify common laboratory hazards and proffer

solutions;

4. Apply safety procedures in medical laboratory

operations and,

5. Perform medical laboratory operations according to

their job requirement and specification.

METHODOLOGY: Lectures, Practical, Syndicate Groups, Film

Shows and Case Study.

TARGET AUDIENCE: Laboratory Scientists.


FEE

Calabar N50,000.00 9 – 11 July, 2019 3 days

Jos N50,000.00 12 -14 Nov., 2019 3 days

72



IMPROVEMENT FOR NURSING OPERATIONS

COURSE DESCRIPTION

Nurses are critical to providing high quality, safe, reliable,

timely and patient-centered care. However, as hospitals

focus on increasing safety, reliable patient-centeredness and

efficiency, the nursing ability, capacity and commitment to

healthcare delivery system should produce desired results in

terms of healthcare outcomes.

This workshop is designed to assist nurses improve their

skills, knowledge and attitude to provide effective and

efficient services for healthcare users in the hospital in line

with international best practice.

LEARNING OUTCOMES:


1. Organize nursing activities according to requirement

and specification;

2. Describe the role of nurses in Patient care;

3. Explain the factors that promote friendly healthcare

service delivery;

4. Identify evidence-based standards and,

5. Perform according to evidence-based standards in

their daily nursing work.


and Case Study.

TARGET AUDIENCE: Nurses.


FEE

Kaduna N50,000.00 28 – 30 May, 2019 3 days

Enugu N50,000.00 23 – 25 July, 2019 3 days

Ibadan N50,000.00 17 – 19 Sept., 2019 3 days

73


PROCESS CONSULTING SERVICES

COURSE DESCRIPTION

Many organizations today are struggling to survive while

others have gone aground. The problem may not be the

managers and people working in these organizations.

It could be as a result of the existing internal processes and

operating systems. This is because an organization is only as

effective as its internal processes. It is generally believed that

if you put the best employee in a bad system, the system will

always win.

It is against this backdrop, that the ITF designed and

developed as one of its service offerings this unique service

to its teaming clients/customers - a dynamic and comprehen-

sive approach to creating and managing enterprise

processes that deliver and sustain high performance.

LEARNING OUTCOMES


1. Identify actions that will reduce process inefficiency to

the barest minimum within 90 days of deployment;

2. Delight their customers (making them their biggest

advocates) through successful customer outcome;

3. Innovate to compete, set the market trend and even

dominate the industry and,

4. Reduce significant costs, improve revenues and

enhance service delivery time.

TARGET AUDIENCE: All organizations wishing to unleash

the power of Process in their operations, promote the practice

of Business Process Transformation and change for Business

Benefits.

METHODOLOGY: Process and System Analysis, Design of

Intervention, Installation/Implementation.

DURATION

5. Problem/Opportunity Identification - 5 Days.

6. Negotiation - 1 Day (minimum)

7. Development of Intervention

Strategies/Implementation - 30 Days.

8. Evaluation/Termination - 5 Days.

COURSE FEE: To be Determined.

VENUE: All Area Offices.

74


SOCIAL MEDIA MARKETING WORKSHOP

COURSE DESCRIPTION

Social Media Marketing is the most accessible medium for

connecting with prospective customer and it has interactive

means of communication that keeps the client engaged. It

has the power to map your audience, provide direct

marketing that no other platform offers. For business, Social

Media represents a marketing opportunity that transcends

the traditional middleman or other forms of marketing and

connects companies directly with prospective customers.

Social Media Marketing is a new concept of advertisement

where business market their products and services.

About twenty (20) Million Nigerians now access the Social

Media, considering the demography involved, this is

projected to increase revenue. The power of the Social

Media cannot be overemphasized in this 21st Century.

It is against this backdrop, that ITF has designed this

workshop to acquaint organizations with the requisite

knowledge of the Social Media Marketing techniques.

LEARNING OUTCOMES


1. Identify Social Media channels;

2. Set up social media pages;

3. Develop a social media campaign and,

4. Develop a Social Media Marketing plan and policy.

TARGET AUDIENCE: Managing, Marketing Executives.

METHODOLOGY: Demonstration and Group Exercise.


FEE

Kaduna N120,000.00 2 – 4 April, 2019 3 days

Abuja N120,000.00 7 – 9 May, 2019 3 days

75


WORKSHOP ON INTELLECTUAL UNIONISM

COURSE DESCRIPTION

The practice of Industrial Relations in Nigeria today has

become more sophisticated due to the multi-faceted nature

and complexity of the workplace and the emergence of new

forms of employment contracts. This means practitioners

must move away from the adversary labour relations model,

to the social dialogue model advocated by International

Labour Organizations (ILO) and experts.

Intellectual Unionism is a current trend in today's trade

unionism as it shows a paradigm shift from the usual radical

approach to a very calculative, strategic and intellectual

approach. Unfortunately, the latest approach is yet to be fully

harnessed in Nigeria, as union leaders still mix the different

approaches.

It is against this backdrop that this workshop is organised to

expose union leaders to the latest approach and its full

potentials for a better union-management relationship.

LEARNING OBJECTIVES


1. Identify Relevant Industrial Relations Laws;

2. Discuss the Importance of Personal Branding in

Unionism;

3. Develop Negotiation Skills and Negotiate Confidently

4. Manage Industrial Relations using Intellectual

Unionism Approach and,

5. Apply Team Work and Effective Communication in

unionism.

TARGET AUDIENCE: Managers, Union Executives,

Industrial and Labour Relation Officers.


and Case Studies.


FEE

Enugu N100,000.00 5 – 7 June, 2019 3 days

Lagos N100,000.00 12 – 14 Nov., 2019 3 days

76

ENGINEERING, VOCATIONAL AND TECHNICAL PROGRAMMES


78

CONTENTS

17. Heating, Ventilation and Air-Conditioning

(HAVC) Repairs, Maintenance and

Troubleshooting Techniques

18. Instrumentation/Process Automation

Equipment Maintenance Workshop

19. Introduction to Industrial Automation and

Robotics Skills Workshop

20. Machinery & Equipment Maintenance Workshop

21. Maintenance Supervisors Workshop

22. Mechanical Maintenance of Computer Aided

Design (CAD) Equipment Workshop

23. Motor Principles, Drives and Controls Workshop

23. Operation & Maintenance of Forklift Workshop

24. Operation & Maintenance of Generator

Workshop

25. Operator Performance Improvement Workshop

26. Pipe Welding (SMEW & TIG) for Productive

Improvement

27. Plant and Equipment Maintenance Workshop

28. Productivity Improvement Workshop for

Industrial Operatives

29. Systematic Approach to Electrical/Electronic

Troubleshooting Workshop

Page Page

94

95

96

97

98

99

100

101

102

103

104

105

105

107

1. Advanced Industrial Electrical/Electronics

Maintenance Workshop

2. Advanced Auto Diagnostic and Attitudinal Skill

Improvement Workshop for Corporate Drivers

3. Air-Conditioning and Refrigeration Maintenance

Workshop

4. Basic Industrial Electrical Maintenance

Workshop

5. Best Practices in Electrical Preventive


6. Capacity Building on Root Crops Processing

7. Driver-Mechanic Technical Skills Workshop

8. Effective Laboratory Management Workshop

9. Earthing, Lightning and Surge Protection In

Electrical/Electronic Power Equipment

10. Effective Maintenance Management Workshop

11. Electronic Diagnostic & Measuring Instrument

Workshop

12. Electrical/Electronics Equipment Maintenance

Workshop

14. Electrical Installation & Maintenance Workshop

15. Facility Maintenance and Management

Workshop

16. Facility Maintenance and Management

Workshop

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93


79


1. Providing the ability to handle challenging work

situation;

2. Improving intellectual development;

3. Acquiring skills for troubleshooting/fault tracing and

remedy;

4. Enhancing technological and scientific innovation.


1. Creating Health and Safety awareness at work

environment;

2. Enhancing technological and scientific

advancement;

3. Providing professional environment for the

organization to improve staff competencies;

4. Developing a cost effective maintenance culture;

5. Achieving Training Needs of the organization in

Engineering and Technical fields.



80

ADVANCED INDUSTRIAL

ELECTRICAL/ELECTRONICS MAINTENANCE

WORKSHOP

COURSE DESCRIPTION

Electricity is the backbone of infrastructural facilities of any

organization with its manifold application covering almost

every aspect of human life.

Inadequate maintenance of industrial electrical/electronics

equipment has resulted to huge financial losses due to

frequent operational downtime and resultant damages.

In view of the above, this workshop is designed to provide

essential steps on effective operations and maintenance of

electrical/electronic machines and equipment based on the

changing trends.

LEARNING OUTCOMES


1. Observe safety precaution when installing and

operating electrical/electronics equipment;

2. Design typically used protection, control and

metering systems;

3. Describe the operation and application of electrical

machines and other relevant electrical equipment;

9. Troubleshoot using modern techniques, test and

determine the condition of electrical/electronic

equipment and machines and,

10. Develop preventive/corrective maintenance system to

minimize equipment breakdown.

TARGET AUDIENCE: Supervisors, Technicians and

Engineers.


Syndicate Sessions, Simulation and Practical Exercises.

AREA OFFICE


FEE

Apapa N75,000.00 9 – 11 April, 2019 3 days

Abeokuta Abeokuta N45,000.00 6 – 8 Aug., 2019 3 days

Gwagwalada N75,000.00 8 – 10 Oct., 2019 3 days

MSTC-Abuja N75,000.00 16 – 18 Oct., 2019 3 days

Ibadan Ibadan N45,000.00 15 – 17 Oct., 2019 3 days

Apapa

Gwagwalada

MSTC-Abuja


81

ADVANCED AUTO DIAGNOSTIC AND ATTITUDINAL

SKILL IMPROVEMENT WORKSHOP FOR

CORPORATE DRIVERS

COURSE DESCRIPTION

In a typical organized work environment, it is very easy to

distinguish corporate drivers from others by their

appearance, attitude and the vehicle they drive especially

those that render services.

However, to sustain these noble attributes, drivers of

corporate organizations need to be abreast with current

challenges facing them as well as how to handle the

challenges to the benefit of their organizations and

themselves.

This workshop is therefore, designed to equip the

participants with the requisite skills, knowledge and more

importantly the right driving attitude/etiquette needed which

speaks well of the corporate organization they represent.

LEARNING OUTCOMES


1. Describe how an automotive engine works;

2. Learn new skills to make them better drivers and

reduce likelihood of crash;

3. Demonstrate how to relate well with other drivers on

the road and,

4. Interpret Highway Code effectively.

TARGET AUDIENCE: Drivers.

METHODOLOGY: Lectures, Discussions, Illustrations and

Demonstrations.

AREA OFFICE


FEE

ISTC-Ikeja ISTC-Ikeja N50,000.00 25 – 27 June, 2019 3 days

Ilorin Ilorin N40,000.00 13 – 15 Aug., 2019 3 days


82

AIR-CONDITIONING AND REFRIGERATION

MAINTENANCE WORKSHOP

COURSE DESCRIPTION

Air-conditioners and refrigerators are vital equipment in our

homes, hospitals, offices, plants, ships and aircrafts. These

equipment makes living and work environment more

conducive.

However, some maintenance technicians do not have

adequate skills, knowledge and attitude to carry out

maintenance.


necessary skills for operating and maintaining air

conditioning and refrigeration systems to ensure their

optimal performance.

LEARNING OUTCOMES


1. Observe safety rules while working on air-conditioning

and refrigeration units;

2. Identify components of the air-condition and

refrigeration systems and their functions;

3. Troubleshoot air-condition and refrigeration systems

and,

4. Carry out maintenance of air-conditioning and

refrigeration units.

TARGET AUDIENCE: Air-Conditioning and Refrigeration

Technicians, Supervisors, Building Maintenance Personnel,

Plant and Facility Maintenance Technicians.


Practical Exercises and Industrial Visits.

AREA OFFICE


FEE

ISTC-Kano ISTC-Kano N40,000.00 19 – 23 Aug., 2019 5 days

ISTC-Lokoja ISTC-Lokoja N40,000.00 23 – 27 Sept., 2019 5 days


83

BASIC INDUSTRIAL ELECTRICAL MAINTENANCE

WORKSHOP

COURSE DESCRIPTION

Power is relevant and essential for our day to day activities in

both industrial and domestic setting. The effective

maintenance of electrical/electronic equipment ensures the

optimum operation of the industrial facilities.

This workshop is designed to equip the participants with the

required skills needed for the maintenance of industrial

electrical machines and equipment.

LEARNING OUTCOMES:


1. Carryout different electrical wiring;

2. Use a typical protection and control systems;

3. Troubleshoot faulty electrical equipment;

4. Design a preventive and corrective maintenance

system to minimize equipment breakdown and,

5. Apply safety rules while working with power

equipment;

TARGET AUDIENCE: Electricians, Electrical Supervisors,

Electrical Engineers/Technicians.

METHODOLOGY: Lectures, Demonstration and Practical

Exercise.

AREA OFFICE


FEE

ISTC-Lokoja N70,000.00 4 – 8 March, 2019 5 days

ISTC-Ikeja N50,000.00 11 – 13 June, 2019 3 days ISTC-Ikeja

ISTC-Lokoja


84

BEST PRACTICES IN ELECTRICAL MAINTENANCE

WORKSHOP

COURSE DESCRIPTION

There is only one way to ensure maximum uptime and

minimum expenses in maintaining your electrical equipment

and systems - "catch the problem BEFORE it happens".

Implementing simple maintenance practice, routine

inspections and scheduled testing, enables you to keep your

plant or facility operating at peak efficiency while reducing

your maintenance cost.

Consequently, this workshop is designed to improve the skills

of the participants to carry out electrical preventive

maintenance.

LEARNING OUTCOMES


1. Prepare an electrical equipment maintenance plan;

2. Identify common causes of electrical equipment

failure;

3. Develop and use simple maintenance walk-through

checklists;

4. Carry out electrical troubleshooting techniques for

efficient and effective repairs and,

5. Apply safety procedures in carrying out electrical

equipment maintenance.

TARGET AUDIENCE: Supervisors and Electrical

Maintenance Personnel.


and Practical Exercises.

AREA OFFICE


FEE

ISTC-Kano ISTC-Kano N40,000.00 15 – 19 April, 2019 5 days

Owerri Owerri N40,000.00 23 – 25 July, 2019 3 days

Yola

Yola

N40,000.00

31 July –

2 Aug., 2019

3 days


85

CAPACITY BUILDING ON ROOT CROPS

PROCESSING

COURSE DESCRIPTION

Root Crops provide substantial part of the world's food supply

especially in Nigeria. They are also important source of

animal feed and processed products for human consumption

and Industrial use.

However, a number of factors post serious challenge in

turning these agricultural products into alternative source of

revenue as a means of increasing the Gross Domestic

Product (GDP) of the Nation. Root Crops therefore, needs to

undergo further processing to achieve resultant products

that are more stable, with higher income derivative and have

longer shelf life.

This workshop is thus, designed to build capacity and

develop skills in Agriculture as it cuts across all stakeholders

and Institutions involved in the cultivation and post-harvest

handling of Root crops.

LEARNING OUTCOMES


1. Describe the production and characteristics of Root

crops;

2. Explain methods of harvesting, storage and processing

techniques for Root crops;

3. Identify the various value chain stakeholders of Root

crop processing;

4. Identify various equipment for processing and apply

preventive maintenance strategies;

5. Apply quality assurance in all stages of processing Roots

crops products.

TARGET AUDIENCE: This workshop is particularly suitable

for Agric. Extension agents and all Stakeholders involved in the

production and processing of Root crops: farm managers and

operators, agribusiness investors, Potential entrepreneurs

(Graduate, Retirees, etc), Traditional processors, Root farming

communities etc.

METHODOLOGY: Lectures, Discussion, Film Shows,

Demonstration/Practicals, Field Trip/Factory Visitations

AREA OFFICE


FEE

Benin Benin N70,000.00 24 – 26 Sept., 2019 3 days

Akure Akure N70,000.00 15 – 17 Oct., 2019 3 days

Yola Yola N70,000.00 15 – 17 Oct., 2019 3 days Isolo Isolo N70, 000.00 - 3 days


86

DRIVER-MECHANIC TECHNICAL SKILLS

WORKSHOP

COURSE DESCRIPTION

The best way to save time and money is by giving attention to

vehicles in order to minimize breakdown. This has resulted in

"do it yourself" repairs by driver(s). Hence, having technical

knowledge and skills will enable them carry out repairs of

vehicles when the need arises.

This workshop is designed to equip participants with

technical skills to properly handle vehicles.

LEARNING OUTCOMES


1. Identify how various systems of a car operate;

2. Carry out vehicle diagnostics using scanner;

3. Perform necessary maintenance procedure for

defective units;

4. Carry out routine maintenance and,

5. Interpret and apply the high way code.

TARGET AUDIENCE: Driver-Mechanics, Senior Drivers

and Transport Officers.


and Demonstrations.

AREA OFFICE


FEE

Lafia Akwanga N40,000.00 23 – 25 April, 2019 3 days

L/Island Lagos N50,000.00 6 – 8 May, 2019 3 days

Kano

Kano

N45,000.00

7 –

9 May, 2019

3 days

PH

PH

N50,000.00

21 –

23 May, 2019

3 days

UYo

Uyo

N40,000.00

16 –

18 July, 2019

3 days

ISTC-Kano

ISTC-Kano

N40,000.00

2 –

6 Sept., 2019

5 days

Rumuokwuta

Bori

N50,000.00

24 –

26 Sept., 2019

3 days


87

EFFECTIVE LABORATORY MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

Major changes have taken place in laboratories over the

years. Many laboratories are now enormous structures

manned by highly trained scientists, technologists or

technicians and other supporting staff. Laboratory work has

also become more complex and equipment so sophisticated.

However, not every scientist or technologist is skilful enough

in management techniques. This has often affected their

ability to bring out the best out of their staff with a resultant

negative effect on productivity.

This workshop is designed to improve the effectiveness and

efficiency of the participants in the discharge of their duties.

LEARNING OUTCOMES


1. Plan and organize a laboratory;

2. Conduct laboratory activities successfully;

3. Maintain safety practices in the laboratory;

4. Carry out maintenance of laboratory equipment and,

5. Apply management techniques in enhancing

productivity in the laboratory.

TARGET AUDIENCE: Laboratory Heads, Supervisors,

Technologists, Scientists, Analysts in Academia, Research,

Health, Industrial and Allied Organizations.

METHODOLOGY: Lectures, Pract ical Exercises,

Demonstrations and Syndicate Sessions.

AREA OFFICE


FEE

Katsina Funtua N40,000.00 9 – 11 July, 2019 3 days

Sokoto

Sokoto

N40,000.00

30 July –

1 Aug., 2019

3 days

Minna

Minna

N40,000.00

19 –

21 Aug., 2019

3 days


88

EARTHING, LIGHTNING AND SURGE PROTECTION

IN ELECTRICAL/ELECTRONIC POWER EQUIPMENT

COURSE DESCRIPTION

Companies spend much on equipment and facilities every

year. However, few of them realize that this investment is at

risk if the power source is not properly protected. Poor

earthing, lightning and surge protection practice can be the

cause of continual and intermittent difficult-to diagnose

problems in a facility.

This workshop is designed to improve the skills of the

participants as it relates to the subject of Earthing, Lightning,

Surge as well as protection in electrical/electronic power

equipment.

LEARNING OUTCOMES


1. Explain the purpose and effect of earthing and bonding

system for electrical/electronic equipment;

2. Discuss lightning and surges and how to minimize its

impact on their facility;

3. Explain the procedure of protecting sensitive

electrical/electronic equipment from surges and

lightning;

4. Troubleshoot earthing and surge problems and,

5. Apply various methods and best earthing practice.

TARGET AUDIENCE: Electrical and Instrumentation

Technicians, Electrical Engineers/ Supervisors, Electricians,

Maintenance Engineers and Safety Professionals.

METHODOLOGY: Lectures, Discussions, Film show and

Practical Illustrations.

AREA OFFICE


FEE

Awka Awka N40,000.00 15 – 17 Oct., 2019 3 days

ISTC-Ikeja

ISTC-Ikeja

N50,000.00

15 –

17 Oct., 2019

3 days


89

EFFECTIVE MAINTENANCE MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

Proper Effective maintenance management skills for

maintenance personnel teaches how to lead a world-class

maintenance department using best practices skills to drive

work execution and improve maintenance workers'

productivity. Companies in today's world are increasingly in

need of making asset management a key part of their culture

in order to maintain cost effectiveness in their operations.

This course therefore provides an excellent understanding of

the principles of effective maintenance.

LEARNING OUTCOMES


1. Identify good maintenance practices;

2. Effectively select maintenance strategy;

3. Reduce maintenance cost as a consequence of doing it

right;

4. Improve equipment reliability and,

5. Develop action plan for maintenance improvement.

TARGET AUDIENCE: Maintenance Supervisors,

Maintenance Managers, Engineers, Production Managers,

Facilities Engineers etc.

METHODOLOGY: Lectures, Case Study, Video Show etc.

AREA OFFICE


ISTC-Ikeja ISTC-Ikeja N50,000.00 6 – 8 Aug., 2019 3 days


90

ELECTRONIC DIAGNOSTICS & MEASURING

INSTRUMENTS WORKSHOP

COURSE DESCRIPTION

Maintenance personnel utilise various diagnostic and

measuring instruments to establish electronic system status

and effect repair or recovery. The training focus is therefore

to assist the maintenance personnel achieve some level of

competencies in the use of basic day-to-day electronic test

and measuring instruments. The highlights of the

programme involve the use of multi-meters (Analogue and

Digital); signal generators; Oscilloscope; digital pulsar;

Clamp-on Ammeter; test lamps; test pen etc.

This course is designed to expose participants to basic

Electronic diagnostic and measuring instruments used in

Electrical and Electronics systems.

LEARNING OUTCOMES

On completing this training programme, participants should

be able to do the following:

1. Calibrate basic electronic diagnostics & measuring

instrument;

2. Effectively and efficiently utilise basic electronic

measuring and test instruments in Fault finding;

TARGET AUDIENCE: Electrical/ Electronic Technicians;

Maintenance Personnel and Electrical/Electronic Instructors.

METHODOLOGY: Discussions, Demonstration, Simulation/

practical exercises.


MSTC, Abuja To be determined

To be determined

To be determined

AREA OFFICEMSTC, Abuja


91

ELECTRICAL/ELECTRONIC EQUIPMENT

MAINTENANCE WORKSHOP

COURSE DESCRIPTION

Most Electrical/Electronic equipment in both industrial and

domestic settings require power to operate. The need to

enhance the skills and knowledge of the appropriate

personnel in charge of maintenance of such equipment is

important.

Therefore, effective maintenance of these equipment will

ensure optimum operation of these facilities, thus prolonging

their service life.

This workshop is designed to improve participants'

knowledge and skills required for electrical/electronic

maintenance.

LEARNING OUTCOMES

At the end of this workshop participants should be able to;

1. Identify equipment problems;

2. Carryout Maintenance activities to extend the service

life of the equipment;

3. Apply safety procedures in carrying out

electrical/electronic maintenance.

4. Practise preventive maintenance culture to avoid

interrupted production operation.

TARGET AUDIENCE: Supervisors, Maintenance Personnel

and Electricians.

METHODOLOGY: Discussions, Demonstrations, Syndicate

Sessions and Practical Exercises.

AREA OFFICE


FEE

PH Ahoada N50,000.00 6 – 8 Aug., 2019 3 days

Rumuokwuta

Ahoada

N50,000.00

13 –

15 Aug., 2019

3 days

Warri

Warri

N45,000.00

10 –

12 Sept., 2019

3 days

MSTC-Abuja

MSTC-Abuja

N50,000.00

12 –

16 Sept., 2019

5 days

Kaduna

Kaduna

N45,000.00

16 –

18 Sept., 2019

3 days

Gusau

Gusau

N40,000.00

5 –

7 Nov., 2019

3 days


92

ELECTRICAL INSTALLATION AND MAINTENANCE

WORKSHOP

COURSE DESCRIPTION

Standard electrical installation and maintenance in buildings

guarantees optimal operation of the facility.

In the event of malfunction in any of the installations, the

safety of the occupants as well as the facility would be at risk

during an emergency.

This workshop is designed to enhance the skills, knowledge

and core competencies of personnel in charge of electrical

installation and maintenance.

LEARNING OUTCOMES


1. Draw and interpret electrical symbols and state their

applications according to specification;

2. Explain the principles of operation of protective

devices in electrical system;

1. Install conduit systems, power circuits and lighting

circuits according to specification and,

2. Apply safety procedures in installation and

maintenance of electrical system.

TARGET AUDIENCE: Supervisors, Electrical Technicians,

and Maintenance Staff.



AREA OFFICE


FEE

ISTC-Lokoja ISTC_lokoja N40,000.00 15 – 19 April, 2019 5 days

Ilorin Ilorin N40,000.00 23 – 25 April, 2019 3 days

MSTC-Abuja

MSTC-Abuja

N50,000.00

8 –

12 July, 2019

5 days

Enugu

Nsukka

N40,000.00

10 –

12 Sept., 2019

3 days

Sokoto

Sokoto

N40,000.00

29 –

31 Oct., 2019

3 days


93

FACILITY MAINTENANCE AND MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

Facilities Maintenance activities include keeping spaces,

structures and infrastructure in proper operating condition in

a routine, scheduled, or automated fashion to prevent failure

and/or degradation. An effective facilities management

process is vital to an organization as it covers almost all the

business aspects. Its role in strategic planning helps an

organization to achieve its objectives.

The failure of organization to maintain and manage its

facilities effectively, result to high operational cost, decrease

in staff productivity and inability to meet target which leads

to low return on investment.

This workshop is designed to equip participants with modern

system of maintenance and knowledge to maintain and

manage organizational facilities.

LEARNING OUTCOMES


1. Identify roles and responsibilities of facility

maintenance supervisors and technicians;

2. Identify the components of a facility that requires

maintenance;

3. Develop a facility maintenance management plan;

4. Maintain all available facilities and equipment in line

with best practices and,

5. Provide a safe work environment.

TARGET AUDIENCE: Supervisors, Line Engineers,

Technicians, Craftsmen, Artisans, Foremen and Technologist.

METHODOLOGY: Lectures, Discussions, Demonstration,

Case Studies, Syndicate Sessions and Company Visit.

AREA OFFICE


FEE

MSTC-Abuja MSTC-Abuja N50,000.00 4 – 8 March, 2019 5 days

Kaduna Kaduna N45,000.00 24 – 26 June, 2019 3 days

Warri

Warri

N45,000.00

6 –

8 Aug., 2019

3 days


94

FACILITY MANAGEMENT AND MAINTENANCE

WORKSHOP

COURSE DESCRIPTION

In the 21st century, most facilities and commercial buildings

are developed with a lot of scientific, engineering and

technological systems to enhance efficiency, safety, security

convenience and comfort. The sustenance and care of such

systems are the responsibility of Facility Maintenance

Managers. Facility Management and Maintenance is a

profession that encompasses multiple disciplines to ensure

functionality of the built environment by integrating various

engineering and technical services to meet the professional

maintenance demands of the different kinds of Facility

Systems.

This workshop is designed to enhance the skills, knowledge

and core competencies of personnel saddled with the

responsibility of Facility Management & Maintenance.

LEARNING OUTCOMES

At the end of the training programme, participants should be

able to:

1. Identify the roles and responsibilities of Facility

Management & Maintenance;

2. Discuss the functions of Facility Management and

Maintenance;

3. Conduct basic Preventive Maintenance activities in

Facility Management and Maintenance;

4. Apply the Facility Systems Maintenance procedures.

METHODOLOGY: Lecture, Discussions, Demonstration and

Practical Exercise

TARGET AUDIENCE: Facility Managers, Supervisors,

Technicians and Maintenance Personnel.

AREA OFFICE


FEE

MSTC-Abuja MSTC-Abuja To be determined

3 Months To be determined


95

INSTRUMENTATION/PROCESS AUTOMATION

EQUIPMENT MAINTENANCE WORKSHOP

COURSE DESCRIPTION

Industrial processes localized or geographically distributed,

need to be automated to ensure they produce quality,

consistent and cost effective goods and services.

Automated system for these processes broadly consist of

instrumentation, control, human interface and

communication sub-systems.

Instrumentation and automation play very important role in

the modern production process. It enhances company's

product quality and consistency, production time and reduces

cost of product and services.

This workshop is designed to improve the skills and

competencies of participants in instrumentation/process

automation equipment maintenance.

LEARNING OUTCOMES


1. Apply safety procedures during installation,

calibration, operation and maintenance;

2. Install process instruments using manufacturer's

guidelines;

3. Calibrate electrical/electronics, pneumatic transmitters

and controllers properly and,

4. Maintain instrumentation and automation equipment

properly.

TARGET AUDIENCE: Instrumentation and Automation

Specialists, Line Engineers and Supervisors.

METHODOLOGY: Demonstrations, Syndicate Sessions,

Practical Exercises and Company Visits.

AREAOFFICE


FEE


Yenagoa Ekowe N40,000,00 21 – 23 Aug., 2019 3 days


96

HEATING, VENTILATION AND AIR-CONDITIONING

(HVAC) REPAIRS, MAINTENANCE AND

TROUBLESHOOTING TECHNIQUES

COURSE DESCRIPTION

Heating, Ventilation and Air-conditioning System (HVAC) is

the technology for indoor and vehicular environmental

comfort, which is achieved by controlling the temperature of

a room through heating and cooling. It also controls the

humidity level in that environment by regulating the

movement of air inside the room.

The maintenance of refrigeration and air-conditioning

systems is very important to prevent breakdown and save

cost for the organization.


necessary skills for maintaining these equipment to ensure

their optimal performance.

LEARNING OUTCOMES


1. Explain the working principles of refrigeration and air-

conditioning system;

2. Identify the various types of HVAC system available;

3. Observe safe working conditions while carrying out

maintenance on HVAC units.

4. Carry out maintenance/repair of the system's

component parts.

TARGET AUDIENCE: Supervisors, Engineers, Technicians

and Facility Managers.

METHODOLOGY: Lectures, Discussions, Illustrations and

Demonstrations.

AREA OFFICE


ISTC –Ikeja ISTC-Ikeja N50,000,00 23 – 25 April, 2019 3 days


97

INTRODUCTION TO INDUSTRIAL AUTOMATION

AND ROBOTICS SKILLS WORKSHOP

COURSE DESCRIPTION

In today's production and manufacturing process, the path

towards superior product quality and higher productivity is

achieved through automation of industrial processes. This

system must have the capability to start, regulate and stop a

process in accordance to monitored variables to obtain a

desired output.

Participants of this workshop will be taken through industrial

automation technologies, robotics and operation of state of

the art automation components. This course would also

introduce participants to the practical methods of automatic

control of machines, processes and systems.

LEARNING OUTCOMES


1. Differentiate between Industrial Automation and

Manual Processes;

2. Describe the stages of Industrial Automation;

3. List the various components of the automation

technologies;

4. Discuss the control system of Industrial Automation

and Robotics;

5. State the internal operation of a Programmable

Controller;

6. Perform Hardware configuration of an Industrial

Automation Components and Systems;

7. Use Electro-Mechanical components to control

Industrial systems.

TARGET AUDIENCE: Engineers, Technologist, Technicians

and Instrumentation & Control Engineers.

METHODOLOGY: Lectures, Discussions and Practical

Exercises.

AREA OFFICE


FEE


To be determined

To be determined


98

MACHINERY AND EQUIPMENT MAINTENANCE

WORKSHOP

COURSE DESCRIPTION

Experience has proved that smooth function of machinery

and equipment greatly enhances the productivity of an

organization.

The importance of maintenance cannot be over emphasized,

thus, maintenance personnel must be adequately trained to

prevent machine failure and effect repairs on components

that break down.

This workshop is designed to improve participants' skills in

machinery and equipment maintenance.

LEARNING OUTCOMES


1. Identify the roles of the maintenance personnel;

2. Describe the various steps in carrying out machinery

and equipment maintenance;

3. Practice safety procedures in machinery and

equipment maintenance;

4. Perform functional maintenance procedures and,

5. Apply condition-monitoring model on equipment and

devices.

TARGET AUDIENCE: Operators, Foremen and Technicians.


and Industrial Visits.

AREAOFFICE


FEE


Kano Kano N45,000.00 23 – 25 July, 2019 3 days

Aba Uturu N40,000.00 27 – 29 Aug., 2019 3 days

Abuja Abuja N50,000.00 10 – 12 Sept., 2019 3 days

Akure Akure N40,000.00 17 – 19 Sept., 2019 3 days

V/Island V/Island N60,000.00 24 – 26 Sept., 2019 3 days

Lafia Lafia N40,000.00 24 – 26 Sept., 2019 3 days

Uyo Uyo N40,000.00 24 – 26 Sept., 2019 3 days


99

MAINTENANCE SUPERVISORS WORKSHOP

COURSE DESCRIPTION

Plants and equipment are subject to wear and tear, thus

deterioration in performance. Their functionality and

efficiency may also drop due to thermal degradation, internal

reaction and a number of other factors.

It is therefore pertinent for maintenance supervisors to be

well equipped with modern diagnostic skills and techniques

required for effective maintenance.

This workshop is designed to enhance the supervisory skills

of participants so as to undertake effective maintenance

supervision.

LEARNING OUTCOMES


1. Explain the role of maintenance supervisor in an

organisation;

2. Communicate maintenance information within the

organization/industry;

3. Perform preventive and corrective maintenance of

plant and equipment and,

4. Supervise maintenance crew in the organization.

TARGET AUDIENCE: Maintenance Supervisors.

AREA OFFICE


FEE

ISTC-Kano ISTC - Kano N40,000.00 4 – 8 March, 2019 5 days

Enugu Awgu N40,000.00 9 – 11 April, 2019 3 days

Gusau Mafara N40,000.00 30 April, - 2 May, 2019 3 days

Benin Auchi N45,000.00 7 – 9 May, 2019 3 days

Makurdi Gboko N40,000.00 8 – 10 May, 2019 3 days

Jos Jos N40,000.00 4 – 6 June, 2019 3 days

Yola Yola N40,000.00 11 – 13 June, 2019 3 days

PH PH N50,000.00 9 – 11 July, 2019 3 days

Katsina Katsina N40,000.00 10 – 12 Sept., 2019 3 days

Minna Bida N40,000.00 24 – 26 Sept., 2019 3 days


Industrial Visit and Project Practical Exercises.


100

MECHANICAL MAINTENANCE OF COMPUTER AIDED

DESIGN (CAD) EQUIPMENT WORKSHOP

COURSE DESCRIPTION

Machinery and Equipment of various designs require one

form of maintenance or the other for effective performance.

Maintenance may range from: cleaning, lubrication,

adjustment, fabrication, replacement of parts.

Fabrications of parts for replacements are usually designed

with the aid of a computer (CAD) taking into account all

engineering details.


requisite skills to maintain Computer Numerical Control

machines (CNC).

LEARNING OUTCOMES


1. Read, interpret and produce geometrical, electrical

and machine drawing using Computer Aided Design

and relevant software;

2. Fabricate parts based on specifications, designs and

work samples;

3. Install, adjust and lubricate mechanical components

and,

4. Perform maintenance and service of machines and

equipment.

TARGET AUDIENCE: Mechanical Technicians, Maintenance

Personnel, Engineering Design Technicians and Supervisors.

METHODOLOGY: Lectures, Hands-on, Film Show, Visit to

related Industries.

AREA OFFICE


MSTC-Abuja MSTC-Abuja N150,000.00 1 – 26 July 2019 4 weeks


101

MOTOR PRINCIPLES, DRIVES AND CONTROLS

WORKSHOP

COURSE DESCRIPTION

The Complexities of electrical motor control lies in the

multivariable and nonlinear nature of AC machine dynamics.

Recent advancement control systems have necessitated the

need for operators of electrical machines in industry to

acquire professional competencies enabling them to work

hands-on with real manufacturing processes in factories.

This course is practical based and will allow the participants

acquire the appropriate competencies to select motors, build

and operate control circuits according to industrial

necessities to get the best efficiency in the workplace.

LEARNING OUTCOMES


1. Demonstrate the working principle and operation of

electric machines (AC/DC);

2. Interpret Schematic and line diagrams of electric

motors;

3. Choose appropriate type of motor for industrial

application;

4. List the types of conventional and soft motor starters;

5. Explain the application of contactors and relays in

motor control systems;

6. Implement different configuration of motor connections

and starter controls;

7. Carry out Hands-On connection DOL and Star-Delta

Starters

8. Carry out accurate troubleshooting of faulty electric

motors;

9. Install and configure a Variable Speed Drive (VSD).

TARGET AUDIENCE: Technicians, Technologists, Graduate

engineers and Mechanical/Electrical Engineering Instructors


and Demonstration.

AREA OFFICE


FEE


To be determined

To be determined


102

OPERATION AND MAINTENANCE OF GENERATOR

WORKSHOP

COURSE DESCRIPTION

Electricity generating sets are extensively used in both public

and private sectors of the economy. The importance of

proper operation and maintenance of generating sets

therefore, cannot be over emphasized.

Public power supply in most areas of the country is erratic

and most production companies, governmental and non-

governmental organizations need generating sets to

augment power supply.

This workshop is designed to upgrade and broaden the skills

of maintenance technicians and operators of generating sets.

LEARNING OUTCOMES


1. Identify the different types of generators;

2. Identify the components of a generator;

3. Explain the working principle of generators;

4. Troubleshoot a faulty generator set;

5. Dismantle and assemble a generator and,

6. Carry out routine maintenance and repairs to

specifications.

TARGET AUDIENCE: Supervisors, Operators, Mechanics,

Technicians and Mechanical/Electrical or related trades.



AREA OFFICE


ISTC-Kano Dambatta N40,000.00 10 – 14 June, 2019 5 days


103

OPERATION AND MAINTENANCE OF FORKLIFT

WORKSHOP

COURSE DESCRIPTION

Forklifts are equipment used to move and handle heavy and

large materials safely and efficiently in many environments.

Their widespread use requires that individuals working with

and around forklifts recognize the importance of keeping

these equipment in optimum condition and safe operational

environment to ensure low downtime and enhanced

productivity.

This workshop is designed to enhance the skills of

participants in the operation and maintenance of forklifts.

LEARNING OUTCOMES


1. Perform daily inspection and lubrication service of the

forklift efficiently;

2. Replace deteriorating/defective hoses and belts;

3. Maintain correct clutch free pedal clearance;

4. Inspect, clean and maintain battery and clamps;

5. Check, adjust front wheel bearings and maintain

hydraulic/pneumatic system and

6. Apply efficient brake adjustment and maintenance.

TARGET AUDIENCE: Forklift Operators, and Mechanic

Foremen.



AREA OFFICE


Abeokuta Abeokuta N45,000.00 11 – 13 June, 2019 3 days


104

OPERATOR PERFORMANCE IMPROVEMENT

WORKSHOP

COURSE DESCRIPTION

Operator Performance Improvement workshop helps to

improve Operators' knowledge and skills necessary in

monitoring plant conditions, working effectively as a team

and having a solid understanding of plant design and work

safety.

This workshop is designed to expose machine operators to

technical information and experiences in order to update and

increase production target, improve participants' knowledge,

skills and work attitudes for increasing their job performance.

LEARNING OUTCOMES


1. Utilize productive time and develop self-motivation;

2. Develop social skills for cooperative team work;

3. Practice safe working habits;

4. Utilize machinery and materials and,

5. Communicate with all personnel connected to their

job.

TARGET AUDIENCE: Machine Operators.


and Film Shows.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Abeokuta Abeokuta N45,000.00 10 – 12 Sept., 2019 3 days Apapa Apapa N50,000.00 24 – 26 Sept., 2019 3 days


105

PIPE WELDING (SMAW & TIG) FOR PRODUCTIVITY

IMPROVEMENT

COURSE DESCRIPTION

Pipes serve a variety of purposes and are made in different

shapes and sizes. They serve as means of movement of fluid

(liquid and gases) under pressure.

Leaving poorly penetrated welds on welded pipe joints can be

disastrous, therefore, the integrity and strength of the

welded pipe joints should not be compromised. To achieve

full penetration without excess reinforcement requires

proper pipe preparation and application of best welding

techniques.

This workshop is designed to improve participants' skills and

competencies in carrying out pipe welding.

LEARNING OUTCOMES


6. Prepare pipes for welding;

7. Set welding parameters;

8. Use appropriate welding techniques to weld pipe;

9. Inspect pipe in 6G position and,

10. Apply safety procedure in setting up welding machine.

TARGET AUDIENCE: Technicians, Foremen, and

Supervisors.


and Hands-on.

AREA OFFICE


FEE

ISTC-Ikeja ISTC-Ikeja N50,000.00 15 – 17 July, 2019 3 days


106

PRODUCTIVITY IMPROVEMENT WORKSHOP FOR

INDUSTRIAL OPERATIVES

COURSE DESCRIPTION

Industrial productivity is key to economic development.

Those who are charged with the responsibility of operating

machines and equipment in the industrial setting, play a

critical role in the economic growth of any nation.

This workshop is designed to upgrade the skills of

participants in order to improve their productivity.

LEARNING OUTCOMES


1. Use machinery and materials effectively and

efficiently;

2. Use productive time effectively;

3. Apply basic maintenance culture;

4. Apply safety procedures in carrying out industrial

activity and,

5. Apply effective communication skills for cooperative

teamwork.

TARGET AUDIENCE: Machine Operators, Technicians,

Foremen and Maintenance Personnel.

AREA OFFICE


FEE

Kaduna Kuduna N45,000.00 8 – 10 April, 2019 3 days

Ilorin Ilorin N40,000.00 11 - 13 June, 2019 3 days

Awka Awka N40,000.00 20 – 22 Aug., 2019 3 days

Jos Jos N40,000.00 3 – 5 Sept., 2019 3 days

Yenagoa Sagbama N40,000.00 10 – 12 Sept., 2019 3 days Warri Warri N45,000.00 22 – 24 Oct., 2019 3 days


107

PLANT AND EQUIPMENT MAINTENANCE

WORKSHOP

COURSE DESCRIPTION

The smooth functioning of plant and equipment greatly

enhances productivity, efficient service delivery and increase

profitability.

Inadequate maintenance of plant and equipment, both in

public and private sectors of the economy could lead to

breakdown, causing downtime and total systems collapse.

This will adversely affect the production process and service

delivery.

This workshop is designed to broaden the knowledge and

skills of participants' in-charge of maintenance.

LEARNING OUTCOMES


1. Identify modern tools for plant and equipment

maintenance

2. Explain the different troubleshooting techniques in

plant and equipment maintenance;

3. Perform troubleshooting in various plant and

equipment;

4. Apply the techniques of modern plant and equipment

maintenance.

TARGET AUDIENCE: Engineers, Technologists,

Supervisors, Foremen, Technicians and Maintenance

Personnel.

METHODOLOGY: Lectures, Demonstrations, Syndicate

Sessions and Practical Exercises.

AREA OFFICE


FEE

Ibadan Ibadan N50,000.00 7 – 9 May, 2019 3 days

Calabar Calabar N40,000.00 7 – 9 May, 2019 3 days

Awka Nnewi N40,000.00 14 – 16 May, 2019 3 days

Badagry Olojo-Drive N50,000,00 3 – 5 June, 2019 3 days

Ojo

Warri Warri N45,000.00 11 – 13 June, 2019 3 days

Rumuokwuta Eleme N50,000.00 25 – 27 June, 2019 3 days

ISTC- Lokoja ISTC-Lokoja N40,000.00 22 – 26 July, 2019 5 days

Ikeja Ikeja N60,000.00 23 – 25 July, 2019 3 days

Abakaliki Abakaliki N40,000.00 20 – 22 Aug., 2019 3 days

Kano Dutse N45,000.00 12 – 14 Nov., 2019 3 days

L/Island Lagos N50,000.00 13 – 15 Nov., 2019 3 days

108

ENVIRONMENT, SAFETY, HEALTH ANDSECURITY PROGRAMMES


109

SYSTEMATIC APPROACH TO

ELECTRICAL/ELECTRONIC TROUBLESHOOTING

WORKSHOP

COURSE DESCRIPTION

There is a large gap between the theory of electricity and

fault troubleshooting in Electrical/Electronic equipment

control circuits.

Improper diagnostic procedures often culminate in outright

damage of such equipment, which in turn affects productivity

of both employee and equipment.

This workshop is designed to expose participants to logical,

step-by-step approach to troubleshooting and maintenance

of electrical/electronic components.

LEARNING OUTCOMES

At the end of this workshop, participants should be able to;

1. Identify causes of Electrical/Electronic equipment

failure;

2. Identify specific techniques to troubleshoot

Electrical/Electronic equipment and their control

circuits;

3. Diagnose Electrical/Electronic problems right at first

trial and,

4. Apply Electrical/Electronic equipment maintenance

safety procedures.

TARGET AUDIENCE: Electrical Engineers, Supervisors and

Electricians.


Practical Exercises and Company Visit.

AREA OFFICE


FEE

Apapa Apapa N50,000.00 24 – 26 April, 2019 3 days

Isolo Isolo N50,000.00 11 – 13 June, 2019 3 days

Calabar Calabar N40,000.00 24 – 26 Sept., 2019 3 days

Bauchi Bauchi N40,000.00 29 – 31 Oct., 2019 3 days

110

CONTENTS

ENVIRONMENT, SAFETY, HEALTH AND SECURITY PROGRAMMES

Page

111

112

113

114

115

1. Crime Prevention and security Management Workshop

2. Disaster Management Workshop

3. Industrial Health, Safety and Environmental Management Workshop

4. Office Safety Workshop

5. Optimizing Occupational Health and Safety


111


1. Understanding the need for the use of Personal Protective

Equipment (PPE);

2. Complying with safety practices;

3. Identifying and preventing workplace hazards;

4. Involvement of employees in safety decisions.


1. Reducing number of injuries and deaths, property damage,

legal liability, illness, workers' compensation claims and idle

time from work;

2. Being up-to-date in safety training as required by

Occupational Safety and Health Administration (OSHA);

3. Establishing a safety culture in which employees help

promote proper safety procedures while on the job;

4. Reducing employees' absenteeism and turnover rates.

BENEFITS OF ATTENDING THE PROGRAMMES


112

DISASTER MANAGEMENT WORKSHOP

COURSE DESCRIPTION

Emergency and Disaster management refers to all activities

and procedures used by policy makers, public institutions

and services to identify, monitor and manage risk sources

and situations. As such, Emergency and Disaster

management is crucial to avoid a risk transforming into a

disaster, which is even harder to recover from.

If an Emergency and Disaster situation is not properly

managed, it poses an immediate risk to health, life, property,

or environment which results to material, human and

financial losses.

The workshop is designed to address the fundamentals of

emergency and disaster management and equip participants

with the skills and knowledge for controlling and managing

emergencies and disasters effectively.

LEARNING OUTCOMES


1. Explain the fundamental principles of emergency

management;

2. Plan, coordinate and manage emergencies and

disasters effectively;

3. Respond to emergency and disaster situations and,

4. Apply emergency management principles and

techniques.

TARGET AUDIENCE: Community Based Organizations,

Safety Managers/Officers, Environmental Protection Officers,

NGOs, Social Welfare Development Officers, Vigilante Officers,

Security Personnel in Religious Institutions.

METHODOLOGY: Lectures, Syndicate Sessions, Simulation

and Discussions

AREA OFFICE


FEE Apapa Apapa N50,000.00 23 – 25 July, 2019 3 days Lokoja N50,000.00 5 – 7 Nov., 2019 3 days Lokoja


113

CRIME PREVENTION & SECURITY MANAGEMENT

WORKSHOP

COURSE DESCRIPTION

Crime is assuming an alarming complex dimension in our

society.

The task of providing security of lives and property in

organizations is no doubt the most challenging aspect of the

duties of Captains of Industries, Chief Executives and

Managers.

This workshop is therefore, designed to enhance the

performance of those involved in security planning,

development, implementation and evaluation by

empowering them with modern security and management

strategies.

LEARNING OUTCOMES


1. Identify types and uses of security equipment;

2. Spot the techniques of criminals and device measures

to ensure security in the work place and,

3. Establish the importance of patrolling and surveillance

at work area, with a view to preventing and detecting

criminal tendencies.

TARGET AUDIENCE: Security Supervisors/Managers,

Safety Officers, Administrative/Personnel Officers.


Practical Exercises and Demonstrations.

AREA OFFICE


FEE

Gwagwalada Minna N50,000.00 15 – 17 April, 2019 3 days

Aba Uturu N40,000.00 7 – 9 May, 2019 3 days

Lekki Lekki N50,000.00 14 – 16 May, 2019 3 days

Bauchi Bauchi N40,000.00 29 – 31 Oct., 2019 3 days


114

INDUSTRIAL HEALTH, SAFETY AND

ENVIRONMENTAL MANAGEMENT WORKSHOP

COURSE DESCRIPTION

Safety at work place is essential for improving human

performance.

Poor health and safety practices of some employees in

carrying out their daily operation in the work place leads to

decline in their productivity. The need to train and re-train all

workers on the techniques of promoting and encouraging

safe habits and attitudes among the workforce is very crucial.

This workshop is specifically designed to improve

participants' knowledge on modern techniques of

investigating and analyzing hazards in the workplace as well

as designing appropriate corrective measures that will

ensure safety at all times.

LEARNING OUTCOMES


1. Analyze and identify hazards inherent in the Job

2. Apply appropriate Procedures for reducing or

eliminating such hazards

3. Promote safety awareness among the workers and,

4. Establish and/or maintain an effective safety

programme in industry.

TARGET AUDIENCE: Managers, Safety Officers,

Supervisors, Foremen and Factory Workers.

METHODOLOGY: Lectures, Case Studies, Film Shows and

Syndicate Sessions.

AREA OFFICE


FEE

Gwagwalada Makurdi N50,000.00 16 – 18 April, 2019 3 days

V/Island V/Island N60,000.00 21 – 23 May, 2019 3 days

Calabar

Calabar

N40,000,00

16 –

18 July, 2019

3 days

ISTC-Lokoja

ISTC-Lokoja

N40,000.00

26 –

30 Aug., 2019

5 days

Benin

Ekpoma

N45,000.00

6 –

8 Aug., 2019

3 days

Ilorin

Ilorin

N40,000.00

3 –

5 Sept., 2019

3 days

Katsina

Malumfashi

N40,000.00

24 –

26 Sept., 2019

3 days

Aba

Umudike

N40,000.00

8 –

10 Oct., 2019

3 days

Lafia

Akwanga

N40,000.00

15 –

17 Oct., 2019

3 days

Sokoto

Sokoto

N40,000.00

8 –

10 Oct., 2019

3 days

ISTC-Kano

ISTC-Kano

N40,000.00

21 –

25 Oct., 2019

5 days

Akure

Akure

N40,000.00

22 –

24 Oct., 2019

3 days


115

OFFICE SAFETY WORKSHOP

COURSE DESCRIPTION

The role of health and safety is very crucial for the effective

and efficient operation of any organization. This is because

productivity is influenced and linked to the degree of the

health and safety procedures and practices deployed in the

organization.

Office hazards and accidents are on the increase and

disorders such as musculoskeletal caused by awkward bodily

posture have given rise to the need for continuous updating

and training to familiarize workers with the hazards

associated with the nature of their work which result in bodily

pains and injuries.

Therefore, this programme is designed to help workers

review their health and safety concerns linked to offices and

offer practical guides on risk assessment and management.

LEARNING OUTCOMES


1. Identify shared responsibilities in regards to office

safety;

2. Identify specific conditions that can impact on safety,

and,

3. Apply general safety rules.

TARGET AUDIENCE: All new and old workers in an

organization.

METHODOLOGY: Lectures, Discussions, Case Studies, Role

Play, Syndicate Sessions and Demonstrations.

AREA OFFICE


FEE

Gwagwalada Minna N50,000.00 7 – 9 May, 2019 3 days

Jos Jos N40,000.00 7 – 9 May, 2019 3 days Ibadan Ibadan N45,000.00 10 – 12 Sept., 2019 3 days


116

OPTIMIZING OCCUPATIONAL HEALTH AND SAFETY

COURSE DESCRIPTION

Work-related accidents or diseases are very costly and can

have many serious direct and indirect effects on the lives of

workers, their families and the organization. Some of the

direct costs of injury or illness are the loss of income, the

possible loss of a job and health-care costs.

The problem of hazards posed by changes in technological

advancement in our industries, calls for radical approach to

industrial health and safety measures. To combat these

hazards successfully, an effective occupational health and

safety programme must be put in place.

This workshop is aimed at exposing participants to the skills

needed to recognise, evaluate and control occupational

health and safety related problems in their environment.

LEARNING OUTCOMES


1. Identify potential occupational health hazards in the

work place;

2. develop effective measures to control/prevent the

hazards;

3. Set up a comprehensive Occupational Health and

Safety (OHS) programme for the organization;

4. Enforce the OHS rules and regulations on employees

and,

5. Evaluate the OHS programme.

TARGET AUDIENCE: Line Managers, Supervisors, Safety

Officers and Officers in Health Care Units.


and Film Shows.

AREA OFFICE


FEE

Minna Minna N40,000.00 5 – 7 March, 2019 3 days

Apapa

Apapa

N50,000.00

12 –

14 March, 2019

3 days

Rumuokwuta

Rumuokwuta

N50,000.00

21 –

23 May, 2019

3 days

Awka

Awka

N40,000.00

23 –

25 April, 2019

3 days

Abuja

Keffi

N50,000.00

18 –

20 June, 2019

3 days

Enugu

Enugu

N40,000.00

18 –

20 June, 2019

3 days

L/Island

Lagos

N50,000.00

25 –

27 June, 2019

3 days

ISTC-Ikeja

ISTC-Ikeja

N50,000.00

23 –

25 July,2019

3 days

Lekki

Lekki

N50,000.00

24 –

26 July, 2019

3 days

Badagry

Ojota-Oregun

N50,000,00

5 –

7 Aug., 2019

3 days

Ojo

Isolo

Isolo

N50,000.00

20 –

22 Aug., 2019

3 days

Owerri

Okigwe

N40,000.00

20 –

22 Aug., 2019

3 days

PH

PH

N50,000.00

27 –

29 Aug., 2019

3 days

Sokoto

Sokoto

N40,000.00

8 –

10 Oct., 2019

3 days

INFORMATION AND COMMUNICATIONTECHNOLOGY PROGRAMMES

117

118

INFORMATION AND COMMUNICATION TECHNOLOGY PROGRAMMES


CONTENTS

119

Page

1. AutoCAD 3D Software Workshop

2. Basic Computer Hardware and Software Maintenance Workshop

3. Computer Aided Design (CAD)

4. Cyber Security Fundamentals and Implementation Workshop

5. Database Design & Development Workshop Using MS Access 2016

6. Digital Information Management for Performance Improvement

7. Electronic Records Management and Archiving Workshop

8. Information Technology Management Workshop

9. Programmable Logic Controller (PLC) Operation and Programming Workshop

10. Programmable Logic Control Application Workshop in Industrial Application

11. Workshop On Office Automation for Office Technologists

120

121

122

123

124

125

126

127

128

129

130

120


1. Learning how to keep and protect organizational data and information;

2. Understanding methods of simplifying organization's business processes and enhancing productivity;

3. Learning how to analyze business activities and measure performance using analysis tools,

4. Making powerful and captivating presentations to audience using multimedia presentation techniques.


1. Getting your businesses close to potential customers and becoming more visible and accessible through the organization's website;

2. Communicating new ideas, products and services with ease to prospective clients via internet technology;

3. Using internet technology for developing new ideas and having competitive edge over your competitors;

4. Facilitating business networking and exchange of ideas for higher productivity using social media;

5. Designing and developing organizational data bank.


BENEFITS OF ATTENDING THE PROGRAMMES


121

AUTOCAD 3D SOFTWARE WORKSHOP

COURSE DESCRIPTION

3D AutoCAD is a 3-dimensional computer-aided

technological design, simulation, visualization and

documentation solution created to support precisions,

models, workflows and information acceleration.

The toolset replaced the manual drafting of technical and

engineering drawings. It is aimed at fast-tracking processes,

time management, error-free output and production of spick

and span works.

The Workshop will thus, provide extra dimension opportunity

for Architects, Engineers, and other Technological

professionals to precisely visualize and share designs using

the 3D AutoCAD.

LEARNING OUTCOMES


1. Identify and apply commands effectively;

2. Apply AutoCAD Software for professional

engagement;

3. Effectively use AutoCAD for three dimensional

designs;

4. Extract information from the design.

TARGET AUDIENCE: Technologists, Technicians, Engineers,

Quantity Surveyors, Estate Managers, Builders, Architects,

Project Managers, Artist, Designers etc.

METHODOLOGY: Lectures, Videos and Practice

AREA OFFICE


FEE

Abuja N75,000.00 9 – 11 April, 2019 3 days

Ikeja N75,000.00 21 – 23 May, 2019 3 days

V/Island N75,000.00 8 – 10 Oct., 2019 3 days

MSTC-Abuja N75,000.00 15 – 17 Oct., 2019 3 days

ISTC-Lokoja N75,000.00 22 – 24 Oct., 2019 3 days

Abuja

Ikeja

V/Island

MSTC-Abuja

ISTC-Lokoja


122

BASIC COMPUTER HARDWARE AND SOFTWARE MAINTENANCE WORKSHOP

COURSE DESCRIPTIONVirtually every organization relies on computer for the smooth running of their day to day business operations. The use of computers has tremendous positive impact on the efficiency and effectiveness of business such that most organizations cannot do without them.

However, the rampant breakdown of system, coupled with high cost of maintenance necessitates the need for computer users to learn the skills of computer hardware and software maintenance and repairs.

Hence, this workshop is designed to upgrade and sharpen the skills and competencies of computer operators and other users on how to maintain and repair system hardware and software.

LEARNING OUTCOMESAt the end of this workshop, participants should be able to:1. Identify tools and software used in personal computer;2. Carry out computer hardware and software

installations;3. Troubleshoot and repair faulty computers;4. Maintain computer hardware and software and,5. Share files, folders and printers on a computer

network.

TARGET AUDIENCE: Office Technologists and other Computer Users.

METHODOLOGY: Practical hands -on, Demonstrations, Simulations and Lectures.

AREA OFFICE


FEE

Minna New Bussas N40,000.00 15 – 17 Oct., 2019 3 days


123

COMPUTER AIDED DESIGN (CAD)

COURSE DESCRIPTION

Before the advent of computers, draftsmen, spent a lot of

time, putting together their ideas or design on paper, using

drawing boards, T-Square, Pencils, drawing Papers, tracing

paper etc. This cumbersome process was result oriented but

was not efficient. On the invention of computers and

software, these processes were made easy and

sophisticated. CAD software became so versatile such that,

3D formats was included in addition to the conventional 20

designs.

CAD is used to increase the productivity of the designer;

improve the quality of design; improve communications

through documentation and to create a database for

manufacturing especially for 20 prints, CNC and 3D Printing

(Manufacturing). CAD output is often in the form of electronic

files for print, machining, or other manufacturing operations.

In other to do away with old ways of producing drawings, this

workshop was designed to equip participants with the

methodology and operations required in the use of the CAD

Software to create production drawings.

LEARNING OUTCOMES


1. Create lines, radii, shapes, chamfer etc;

2. Use measurement and dimensioning tools;

3. Edit Save and Print Files;

4. Configure and set software;

5. Arrange drawing in layers;

6. Import and Export Files

TARGET AUDIENCE: Engineers, Supervisors, Draftsmen.

METHODOLOGY: Lectures, Group Discussions,

Demonstration and Practical Exercises

AREA OFFICE


FEE


To be determined

3 Months


124

CYBER SECURITY FUNDAMENTALS AND

IMPLEMENTATION WORKSHOP

COURSE DESCRIPTION

Recent cyber breaches at major corporations highlight the

increasing sophistication, stealth and persistence of cyber-

attacks that organizations are facing today, from nations,

organised criminals, hacktivists, as well as threats from

within the organization. As such, dynamic organizations are

today constantly assessing their networks in order to identify

vulnerable areas and put in mitigations to secure their

network and business.

This workshop is designed to focus on modern network

threats; securing network devices; authentication;

authorization and accounting; intrusion prevention and

managing a secure network using CISCO approach to cyber

security.

LEARNING OUTCOMES


1. Discuss the evolution of network security;

2. Differentiate computer network viruses, worms and

Trojans;

3. Explain the techniques used to mitigate viruses;

worms and trojans;

4. Describe the importance of AAA as it relates to

authentication, authorization and accounting;

5. Configure AAA authentication using the CLI to validate

users against a local database;

6. Discuss the use of firewalls to secure networks;

7. Use ACLs to mitigate common network attacks;

TARGET AUDIENCE: ICT Personnel, Network Engineers,

Technicians, System Analysts, Computer Technicians and

everybody uses computer or related system in a vulnerable

network.

METHODOLOGY: Lectures, Discussions and Practical

Exercises.

AREA OFFICE


FEE


To be determined

To be Determined


125

DATABASE DESIGN & DEVELOPMENT WORKSHOP

USING MS ACCESS 2016

COURSE DESCRIPTION

Database is the heart of any organization or any system.

Large volume of data is being generated daily within

organizations. These data need to be properly managed for

maximum benefits. By accurately recording, storing,

updating and tracking data, organizations can efficiently

address most of their challenges and empower their

businesses in strategic manner. Hence, the design and

development of Database systems are crucial for increasing

the efficiency of business operations and reducing the overall

costs of doing business.

Microsoft Access is a relational database that has the

capability to handle multiple types of data and it can be utilise

by various organizations to manage human resource data,

production data, sales data, stores and inventory data, etc

This workshop is designed to equip participants with required

skills for development and management of databases

effectively.

LEARNING OUTCOMES


1. Design databases;

2. Create databases;

3. Relate databases;

4. Generate Queries and Reports and,

5. Establish security rules for manipulating/accessing data

on databases

TARGET AUDIENCE: Office Administrators, Human

Resource Officers and Personal Assistants.



AREA OFFICE


FEE

Katsina Batagarawa N40,000.00 11 – 13 June, 2019 3 days

MSTC-Abuja

MSTC-Abuja

N50,000.00

7 –

11 Oct., 2019

5 days

Calabar

Calabar

N40,000.00

15 –

17 Oct., 2019

3 days


126

DIGITAL INFORMATION MANAGEMENT FOR

PERFORMANCE IMPROVEMENT

COURSE DESCRIPTIONS

In an information technology driven world where knowledge

is increasing exponentially, it is necessary we equip ourselves

with the requisite tools for us to be abreast with the trends of

the era we are. Information management has become a vital

and integral part of our everyday life and has become critical

for the survival and growth of modern organizations. Its

application automates office systems thus assist managers to

make realistic decisions; model successful business practices

and transform the business into a knowledge-based

enterprise.


techniques of managing and presenting, information

effectively to enable them to perform optimally for improved

productivity.

LEARNING OUTCOMES


1. Apply internet technology to address business

problems;

2. Use multimedia technology to design and implement

professional computer-based presentation;

3. Apply the use of computers and IT devices for data

manipulation to:

Ÿ Improve accuracy and timeliness of data;

Ÿ Facilitate and enhance organization's ability to make

informed decisions;

Ÿ Increase system effectiveness and efficient access

to data;

Ÿ Provide relevant information in a timely, usable,

cost-effective and accurate manner to improve

service delivery;

Ÿ Preserve information in a manner that retains the

information authenticity, reliability, accessibility and

integrity as long as required.

TARGET AUDIENCE: Managers, Supervisors, Researchers,

Human Resource Personnel and Training Managers, Persons

interested in Information Management


and Demonstration.

AREA OFFICE


FEE


To be determined

To be Determined


127

ELECTRONIC RECORDS MANAGEMENT AND

ARCHIVING WORKSHOP

COURSE DESCRIPTION

An Electronic Record Management System is a system that

manages the creation, storage and control of documents

electronically. The cost for filing cabinets, supplies and the

real estate required to store them on site is substantial.

The switch to electronic documents can be a tremendous

cost-saving opportunity for most organizations. The difficult

task of securing confidential information is simplified with an

electronic record management system.

This workshop is designed to enable participants acquire

relevant knowledge and skills to design and develop effective

strategies for Electronic Records Management and

Archiving.

LEARNING OUTCOMES


1. Convert data from one media to other ;

2. Create e-records file structure;

3. Manage electronic records/database;

4. Manage electronic filing system

5. Archive records and,

6. Plan for security of electronic records and data

archives.

TARGET AUDIENCE: Administrative Staff, Archivists,

Librarians, Office Technologists and Information Officers.



AREA OFFICE


FEE

Benin Ekpoma N45,000.00 27 – 29 Aug., 2019 3 days

Owerri Okigwe N40,000.00 10 – 12 Sept., 2019 3 days


128

INFORMATION TECHNOLOGY WORKSHOP

COURSE DESCRIPTION

Information Technology (IT) is a general term that describes

any technology that helps to produce, manipulate, store,

communicate and/or disseminate information. Information

Technology is becoming increasingly more powerful as

information-processing tools as well as easier to use. Most

organizations depend on IT-enabled devices for carrying out

simple to complex tasks. In addition, Information Technology

has applications in almost all aspects of an organization's

business processes.

This workshop is designed to equip participants with relevant

knowledge and skills required to maximally utilize

Information Technology to improve their organization's

operations and services.

LEARNING OUTCOMES


1. Identify Information Technology Tools and Devices;

2. State the uses of various information systems;

3. Explain methods of information processing,

4. Utilize internet technology to address business

problems

5. Apply information Technology to facilitate business

processes and Information management.

TARGET AUDIENCE: Office Technologists (Secretaries),

Cash iers , Records/Informat ion Off i cers , Sa les

Representatives, Research and Development Officers and

Commercial Agents.

METHODOLOGY: Lectures and Discussions and Practical

exercises.

AREA OFFICE


FEE

PH PH N50,000.00 11 – 13 June, 2019 3 days

Jos Jos N40,000.00 30 July - 1 Aug., 2019 3 days

Gwagwalada

N50,000.00

6 –

8 Aug., 2019

3

days

Rumuokwuta

Oyigbo

N40,000.00

20 –

22 Aug., 2019

3 days

Gusau

Kaura

N40,000.00

27 –

29 Aug., 2019

3 days

Bauchi

Bauchu

N40,000.00

27 –

29 Aug.,

2019

3 Days

Aba

Umudike

N40,000.00

10 –

12 Sept., 2019

3 days

Akure

Akure

N40,000.00

24 –

26 Sept., 2019

3 days

Maiduguri

Bauchi

N40,000.00

8 –

10 Oct., 2019

3 days

Gwagwalada


129

PROGRAMMABLE LOGIC CONTROLLER (PLC)

OPERATION & PROGRAMMING WORKSHOP

COURSE DESCRIPTION

Production is becoming predominantly automated. The

automation of many different processes, such as controlling

machines or factory assembly lines, is done through the use

of a small computer based machine call a Programmable

microprocessor and is programmed using a specialized

computer language.

The role of engineers and technicians has changed to the

point where they are expected to work on every aspect of

industrial systems incorporating latest technology for

measurement of various process parameters using computer

based controls.

This workshop is design to equip participants with necessary

skills and competencies to effectively use and manage PLCs.

LEARNING OUTCOMES


1. Identify and describe the functions of the system

components of a PLC;

2. Operate a Programmable Logic Controller;

3. Make Programs in Ladder Diagram into electrical and

logic circuits equivalent;

4. Carry out Basic Maintenance and Troubleshooting of

PLC systems and,

5. Apply safety procedures when working with PLC and its

devices.

TARGET AUDIENCE: Supervisors and Operators of

Programmable Logic Controllers (PLCs).

METHODOLOGY: Lectures, Discussions, Practical

Illustrations and Exercises.

AREA OFFICE


FEE

ISTC-Ikeja ISTC-Ikeja N80,000.00 6 – 8 May, 2019 3 days

Abeokuta Abeokuta N45,000.00 21 – 23 May, 2019 3 days

MSTC-Abuja MSTC-Abuja N150,000.00 6 May,- 7 June, 2019 4 weeks


130

PROGRAMMABLE LOGIC CONTROL APPLICATION

WORKSHOP IN INDUSTRIAL APPLICATION

COURSE DESCRIPTION

In today's industry, PLCs are the controllers of choice for

most automated processes. PLC has been gaining

prominence on the factory floor and will remain predominant

for some time to come. In most industries, increased

productivity and production of products with better quality,

precision and accuracy is achieved through automation.

This training is designed based on practical applications and

experience in using Programmable Logic Controllers in the

workplace. Participants for this course would be able to

perform and understand programming with the application

of PLC devices in automation systems.

LEARNING OUTCOMES


1. Decipher the working principles of PLC;

2. Operate and manipulate, the functionality and

features of the PLC;

3. Connect wiring diagrams;

4. Build ladder logic programmes;

5. Execute the electrical wiring to PLC using the input and

output devices;

6. Carry out basic PLC troubleshooting.

TARGET AUDIENCE: Technicians, Technologists, Graduate

Engineers, Mechanical/Electrical Engineering Instructors.

METHODOLOGY: Lectures, Discussions and Hands-On


AREA OFFICE


FEE


To be determined

To be Determined


131

WORKSHOP ON OFFICE AUTOMATION FOR OFFICE

TECHNOLOGISTS

COURSE DESCRIPTION

In recent years, major changes have taken place in the office

as various automated office systems and technologies have

been introduced. Virtually every function has been affected;

clerical and secretarial operations have been altered as word

processing and electronic information storage and retrieval

system have replaced the typewriter and filing cabinet.

With the increasing application of information technology in

business operations, there is increasing concern for

improving office processes and environments. Office

automation tools if properly utilized could improve the

efficient and effectiveness of services of Office Technologists

in organizations.

This workshop is designed to equip participants with required

knowledge and skills for better utilization of Office

automation tools for better productivity.

LEARNING OUTCOMES


1. Identify Office Automation tools;

2. Use appropriate automation tools for document

production, storage, retrieval and dissemination;

3. Schedule and conduct meetings using automation

tools;

4. Apply best practices and standards in managing office.

TARGET AUDIENCE: Office Technologists (Secretaries and

Personal Assistants) in both Private and Public Organizations.


Practical Exercises and Brainstorming.

AREA OFFICE


FEE

Akure Akure N40,000.00 9 – 11 April, 2019 3 days

Aba

Uturu

N40,000.00

9 –

11 April, 2019

3 days

Owerri

Owerri

N40,000.00

23 –

25 April, 2019

3 days

Lokoja

Idah

N45,000.00

7 –

9 May, 2019

3 days

Minna

Suleja

N40,000.00

7 –

9 May, 2019

3 days

Uyo

Uyo

N40,000.00

14 –

16 May, 2019

3 days

Ilorin

Ilorin

N40,000.00

21 –

23 May, 2019

3 days

Sokoto

Sokoto

N40,000.00

18 –

20 June, 2019

3 days

Gusau

Gusau

N40,000.00

2 –

4 July, 2019

3 days

Kano

Bichi

N45,000.00

2 –

4 July, 2019

3 days

Lafia

Lafia

N40,000.00

2 –

4 July, 2019

3 days

Katsina

Katsina

N40,000.00

23 –

25 July, 2019

3 days

MSTC-Abuja

MSTC-Abuja

N50,000.00

14 –

16 Aug., 2019

3 days

Awka

Awka

N40,000.00

30 July-

1 Aug., 2019

3 days

Makurdi

Makurdi

N40,000.00

28 –

30 Aug., 2019

3 days

Abakaliki

Abakaliki

N40,000.00

24 –

26 Sept., 2019

3 days

Ibadan

Ibadan

N45,000.00

5 –

7 Nov., 2019

3 days

132

MICRO, SMALL AND MEDIUMENTERPRISES (MSMEs) PROGRAMMES

133

CONTENTS

MICRO, SMALL AND MEDIUM ENTERPRISES (MSMEs) PROGRAMMES

Page

1. Entrepreneurship Development Workshop for Managers &

Potential Retirees

2. Survival Strategy for MSMEs

3. Workshop on Managing & Growing Your Business

4. Workshop on Production, Development and Packaging

134

135

136

137

134


1. Encouraging the need to take risk of starting a

business;

2. Enhancing creative thinking;

3. Recognizing commercial opportunities, self-esteem,

knowledge and skills to act on them;

4. Helping in the reduction of unemployment among

youths;

5. Taking away burden from the government;

6. Propelling one towards self-employment for economic

growth and development;

7. Helping people to prepare for life after retirement.


1. Encouraging investment;

2. Stimulating and encouraging the sense of competition;

3. Leading to job creation

4. Improving quality of life;

5. Causing proper distribution of time

6. Enhancing productivity among employees;

7. Making labour readily available for organizations;

8. Stimulating economic growth;

9. Helping to increase output which will in turn yield more

Returns on Investment (ROI).



135


ENTREPRENEURSHIP DEVELOPMENT WORKSHOP

FOR MANAGERS AND POTENTIAL RETIREES

COURSE DESCRIPTION

As an individual, retirement will mean one of the biggest

changes to your life that you will ever experience - your

finances will be different, your use of time will alter and the

relationship with your partner and/or friends will change

significantly.

Entrepreneurship development therefore has become a

fundamental part of planning for retirement. This is due to

the fact that retirement, whether chosen by the individual

employee or mandated by the employer, is a significant

milestone.

This workshop is designed for participants to have the

necessary skills in entrepreneurship development.

LEARNING OUTCOMES


1. Identify their talents and personal capabilities that

they can utilize elsewhere;

2. Implement a successful financial life plan;

3. Invest wisely;

4. available opportunities in the business environment;

5. Discuss the fundamentals of generating business

ideas, setting up and managing businesses;

6. Start and run own business and become successful

entrepreneurs.

TARGET AUDIENCE: Potential Retirees, Directors, Chief

Executive Officers, Top Management Staff and General

Managers.


Film Shows and Field Visits.

AREA OFFICE


FEE

Jos Jos N40,000.00 12 – 14 March, 2019 3 days

Enugu Enugu N40,000.00 26 – 28 March, 2019 3 days


Ibadan Ibadan N45,000,00 23 – 25 July, 2019 3 days

Owerri Owerri N40,000.00 24 –26 Sept., 2019 3 days

Calabar Calabar N45,000.00 18 – 22 Nov., 2019 3 days


136

SURVIVAL STRATEGY FOR MICRO SMALL AND

MEDIUM ENTERPRISES

COURSE DESCRIPTION

Many small businesses fail before their fifth anniversary.

Small businesses make up a major percentage of the

businesses in Nigeria and provide jobs for fifty percent of the

populace.

To survive and sustain the fierce competitive nature in the

business world, the business owner or organizations need to

adopt different growth strategies towards meeting demand

and retaining customers.

This workshop is specifically designed to assist businesses to

grow and remain relevant.

LEARNING OUTCOMES


1. Identify various success factors in business;

2. Develop required skills, attitude and knowledge for

business;

3. Identify basic techniques to assess a business

opportunity;

4. Develop human, material and financial management

skills and, Develop human, material and financial

management skills and,

5. Identify growth strategies and associated risks in

business.

TARGET AUDIENCE: Small Business Owners, Middle Level

Business Managers, Business Support Service Providers,

Educational Institutions and Co-operative Societies.


and Discussions.

AREA OFFICE

COURSE DATE DURATION

FEE

All Area Offices

N40,000.00 To be determined 5 days

VENUE

To bedetermined

137


WORKSHOP ON MANAGING AND GROWING YOUR

BUSINESS

COURSE DESCRIPTION

To grow a business effectively, one needs to understand the

risk involved, develop a realistic plan and have good

management skills.

The workshop is therefore designed to equip participants

with management skills in business, unveil its challenges and

turn these challenges into opportunities.

LEARNING OUTCOMES


1. Identify various success factors in business;

2. Identify the basic techniques to assess a business

opportunity and,

3. Develop human, material and financial management

skills;

4. Develop and use the skills learnt to maximum benefit

for immediate application for their business.

TARGET AUDIENCE: Middle Level Business Managers,

Small Business Owners, Business Support Service Providers,

Educational Institutions and Cooperative Societies.


and Discussions.

AREA OFFICE


FEE

Minna Bida N40,000.00 26 – 28 Nov., 2019 3 days


138

WORKSHOP ON PRODUCT DEVELOPMENT AND

PACKAGING FOR MICRO SMALL AND MEDIUM

ENTERPRISES

COURSE DESCRIPTION

The development of products and maximizing their success

are vital to all companies and can drive growth and

shareholders' value, leading to significant competitive

advantage of a company ahead of its competitors. Packaging

is often a consumer's point of contact with a product and its

one of the most important elements to consider during

product launch (or re-launch).

A poorly designed packaging can keep a good product from

selling. The design should reflect the product and image of

the company.

This workshop is designed for participants to acquire

necessary skills in product development and packaging.

LEARNING OUTCOMES


1. Identify stages in product development;

2. Develop qualitative products to meet customers'

need;

3. Identify various ways of product packaging;

4. Describe the various uses of product packaging within a

branding context and,

5. Demonstrate basic knowledge and skills in product

development and packaging.

TARGET AUDIENCE: MSME Operators and Start-ups.


Assignments and Case Studies.

AREA OFFICE

VENUE COURSE DATE DURATION FEE Aba Umudike N40,000.00 23 – 25 July, 2019 3 days

139

UNSCHEDULED PROGRAMMES

The under listed training programmes are not scheduled for

2019. However, any of the programmes could be

implemented in-house on request for interested

organizations. A minimum of ten (10) participants will be

required at a fee that will be negotiated.

1. 3-Hour Management Workshop

2. Accountants and Auditors Improvement Workshop

3. Advanced Data Analysis Workshop Using SPSS,

QuickBooks Pro and Excel 2013

4. Advanced Gear Cutting Workshop

5. Advanced Human Resource Development Workshop

for Training Personnel

6. Advanced Maintenance & Operation of Steam Boiler

Workshop

7. Advanced Maintenance Fitters and Machinists

Workshop

8. Advanced Management Course for Secretaries and

Personnel Officers

9. Agricultural Health and Safety Workshop

10. Agriculture Machinery and Equipment Maintenance

Workshop

11. Accident Reduction through Stress Management

Workshop

12. Application of Welding in Maintenance Workshop

13. Automobile Ignition System Maintenance Workshop

14. Auto Cooling System Maintenance Workshop

15. Auto Electrician Maintenance Skills Workshop

16. Bank/Insurance Managers Workshop

17. Basic Air Conditioning Electronic Panel Control &


18. Basic Audio–Visual Aids Development Workshop for

Universal Basic Education (UBE) Teachers

19. Basic Autotronics Skills Workshop for Drivers and

Mechanics

20. Basic Autotronic Technical Skills Workshop

21. Basic Computer Application and Data Processing

Workshop

22. Basic Computer Application Workshop for Middle Level

Managers

23. Basic Computer Maintenance Workshop

24. Basic First Aid Administration Workshop

25. Basic Mechatronics Technical Skills for Drivers

26. Basic Maintenance Welding Skills Workshop

27. Bench-Marking as a Tool for Organisation Excellence

28. Best Practices in Building Operations & Maintenance

Management

29. Cake Baking and Sugar Craft

30. Cash Management Handling: Improvement and

Reconciliation Workshop

31. Capacity Building Workshop for Broadcast Media

Practitioners



140

32. Capacity Building Workshop for Laundry Practitioners

33. Career Development & Succession Planning for Human

Resource Practitioners

34. Change Management & Leading with Emotional

Intelligence Workshop

35. Computer Assembly, Maintenance and Repair

Workshop

36. Computer Aided Design Workshop

37. Computer Application Workshop for Middle Level

Managers

38. Computer Hardware Maintenance Workshop

39. Computer Networking Fundamentals Workshop

40. Corrosion Control and Management Workshop

41. Credit Management Workshop

42. Credit Analysis for Commercial Lending

43. Cyber Security Fundamentals and Implementation

44. Data Processing & Information Technology

45. Database Design and Development Using MS Access

2016

46. Diagnostic and Attitudinal Improvement Course for

Corporate Drivers

47. Dyeing and Printing of Textiles Workshop

48. Effective Financial Management & Account in Public

Service

49. Effective Handling and Storage for Hazardous

Substance Workshop

50. Effective Maintenance Management Workshop

51. Efficiency and Performance Improvement Workshop

for Junior Cadre

52. Effective Production Management in Fertilizer

Processing

53. Effective School Administration for School Principals

54. Effective Techniques for Improved Performance and

Productivity in Organization

55. Effective Training Remuneration Strategies (ETRS)

56. Electro-Pneumatics System Operation And


57. Electrical Control Panels Maintenance Workshop

58. Embedded System & Micro Controller Technical Skill

Workshop

59. Emergency Awareness, Crime Prevention and Security

Workshop

60. Environmental Pollution Control Workshop

61. Event Management Skills Upgrading Workshop

62. Factory Maintenance Workshop

63. Farm Machinery & Equipment Maintenance Workshop

64. Financial Modelling with Excel

65. Fire Prevention and Fire Fighting Techniques

Workshop

66. Fire, Safety and Accident Prevention Workshop

67. Front Office Operations and House Keeping Skills

Development Course for the Hospitality Industry

68. Food Safety and Hygiene Workshop

69. Fuel Pump and Pipe Network Maintenance Workshop


141

70. Heavy Duty Vehicle Maintenance Workshop

71. Health, Safety & Environment Workshop for Hospitality

Industry

72. Health and Safety Management in the Mining Industry

73. Healthcare Waste Management Workshop

74. Hotel Control Management Skills

75. Human Resource Management Workshop for Non-

Human Resource Managers

76. In-company safety Workshop

77. Industrial Electrical Installation & Maintenance

Workshop

78. Industrial Hygiene and Safety Workshop

79. Industrial Operations Management Workshop

80. Industrial process Instrumentation and Automation

81. Industrial Security Workshop

82. Influencing Ethical Behaviour for Peak Performance

83. Information Management and Presentation Workshop

84. Innovative Leadership Workshop

85. Information Technology (IT) Essentials Workshop

86. Interactive Forum with stakeholders

87. Installation and Maintenance of Electrical protective

system.

88. Installation and Maintenance of Industrial Drives

89. Installation and Maintenance Workshop

90. Installation, Operation and Trouble Shooting of Electric

Motors Workshop

91. Instructional Resource Management Workshop

92. Instructional Techniques Workshop

93. Instructional Techniques Workshop for School

Teachers

94. Instrumentation/Process Automation Equipment

Maintenance

95. Insurance Administration Workshop

96. Interpersonal Skills for Protocol Officers

97. Job Hazards, Health and Safety Analysis Workshop

98. Knowledge Management for Bottom Line Success

Workshop

99. Knowledge Management Workshop for the Chief

Executives

100. Laboratory Equipment Installation and Maintenance

Workshop

101. Leadership Skills Development for Women in Top Level

Management

102. Leadership Strategies for Business Excellence

103. Maintenance of Communication Equipment

104. Metal Machining Skills Workshop

105. Maintenance Machining for Industrial Turners

Workshop

106. Maintenance Skills Enhancement Workshop for Civil

and Building Engineers

107. Managing People for Strategic Advantage

108. Marketing and Selling Skills Workshop

109. Marketing Techniques Workshop for Micro, Small and

Medium Enterprises Operators [MSMEs]


142

110. Marketing Matrix and Analytics Workshop

111. Mechanical Drives Maintenance Workshop

112. Mobile Phone Entrepreneurship Development,

Maintenance and Repairs Workshop.

113. Motor Vehicle Servicing and Maintenance Workshop

114. Multimedia Presentation Techniques for Training

Managers, Human Resource Managers and Marketing

Executives

115. Occupational Health and Safety in Construction

Industry

116. Occupational Health and Safety Workshop in the

Hospitality Industry

117. Office Administration for Executive Officers

118. Office Management Documentation Principles

Workshop

119. On-The-Job Training Techniques Workshop

120. Operation and Maintenance of Electric Motors

121. Operation and Maintenance of Hydraulic and

Pneumatic Power Systems Workshop

122. Operation and Maintenance of Steam Boiler Workshop

123. Operators' Maintenance Workshop

124. Operator Performance Improvement Workshop

125. Performance Enhancement Workshop for Security

Personnel

126. Performance Improvement Workshop for Admin

Officers

127. Performance and Productivity Improvement Training

for Health Workers

128. Performance and Productivity Improvement Training

in Plastic Production

129. Personal Computer (PC) Support and Repairs

Workshop

130. Personality Trait and People's Management Prowess

Development Workshop

131. Planning and Executing Marketing and Sales Strategy.

132. Plant Maintenance and Troubleshooting Techniques

Workshop

133. Plumbing and Pipe Installation Maintenance Workshop

134. Pneumatic System Maintenance Workshop

135. Preparation and Application of Instructional Media

Workshop

136. Preventive Maintenance in Electrical/Electronic

Equipment Workshop

137. Process Equipment Maintenance Workshop

(Compressor, Pump, Valves & Seals)

138. Process Improvement: Techniques and Tools

139. Production and Maintenance of Moulds

140. Production Planning and Control Workshop

141. Productivity improvement w/shop for Admin &

Personnel Officers

142. Productivity Improvement Workshop on Quarry Works

143. Programmable Logic Controller (PLC) Operation and

Programming

144. Project Feasibility Studies Workshop

145. Project Monitoring and Evaluation Workshop

146. Project Management Workshop


147. Project Performance Monitoring and Management

Workshop

148. Purchasing & Supply Management Workshop

149. Pump Operation and Maintenance Workshop

150. Quality Assurance in Food Industry Workshop

151. Quality Control in Building Construction

152. Quality Control in Food Industry

153. Quality Control In Pharmaceutical Industry

154. Qualitative Education in Nigerian Schools

155. Restaurant Management Workshop

156. Retreat for Human Resource and Training Practitioners

157. Rewinding and Maintenance of Electric Motors

158. Re-engineering the Work Place for Optimum

Performance

159. Risk Assessment and Management W/shop

160. Safe Handling of Petroleum Products

161. Safety at Sea, Fire Prevention and Fire Fighting

Workshop in the Vessel

162. Safety Techniques in Handling and Using Chemicals

163. Sanitary and Hygiene Skills Workshop for Food

Industry

164. Skills and Knowledge Management Workshop

165. Skills Up-grading for Hotel Management

166. Skills Improvement Workshop for Cashiers/Tellers

167. Skills Improvement Workshop for Front Desk Officers

in Hospitality Industry

168. Skills Up-grading Workshop for Hotel House-keepers

169. Small and Medium Enterprises Management Workshop

170. Solar Panel/Inverter Installation and Repairs Workshop

171. Special Serving Techniques in the Hospitality Industry

172. Strategic Marketing for Sustainable Growth

173. Stress Management Workshop for Executive Officers

174. Stress, Wellness & Healthy Living Workshop

175. Supervisory Skills Workshop in Hospitality Industry

176. System Approach to Skills Development

177. Mechanic/Auto Transmission System Maintenance

Workshop

178. Talent Management for Human Resource Development

Personnel

179. Team Building and Effective Communication Workshop

180. Telephonists and Receptionists Improvement

Workshop

181. Tractor Maintenance Workshop

182. Training Function Seminar

183. Training on Performance Improvement in the

workplace

184. Training on Bids and Tenders Management

185. The Demand for Food and Wine Stylist

186. The Role of Teacher in combating Educational Vices

187. Total Quality Management Workshop

188. Total Quality Management Seminar for Top Executives

189. Total Quality Management in Hospitality Industry

190. Tractor Servicing and Maintenance Workshop

191. Training Coordinators Workshop

143


144

192. Troubleshooting & Fault Diagnosis of Equipment in

Bio-Medical, Agro Allied & Pharmaceutical Industries

193. Water Quality and Health Management Workshop

194. Water Quality, Waste and Health Hazard Management

Workshop

195. Web Design and Development Workshop for Computer

Operators and Graphic Artists

196. Welding and Fabrication Skills Development Workshop

197. Welding Skills for Structural Installation and


198. Working For Yourself: Family Support Programme

199. Workplace Effectiveness, Health and Safety Training

Workshop

200. Workshop on Auto-Card 3D Software

201. Workshop on Best Practice in E-Payment Process

202. Workshop on Challenges of Leadership in

Organizations

203. Workshop on Chinese Food and Soup Preparation

204. Workshop on Corporate Performance Strategy for

Profitability

205. Workshop on Developing Self-Management System

206. Workshop on Educational Testing for Students

Evaluation

207. Workshop on Effective Target Setting for Inspiring

Performance

208. Workshop on Emergency and Disaster Management

209. Workshop on Event Management (Catering Services)

210. Workshop on Hazard and Effects Management

211. Workshop on Human Performance Technology

212. Workshop on Improving Water Quality for Desired

Impact

213. Workshop on Issues in Management and Leadership for

Public and Private Sectors

214. Workshop on Leadership Excellence for Women in Top

Management

215. Workshop on Managing People for Strategic Advantage

216. Workshop on Modern Marketing Techniques

217. Workshop on Modern Techniques in House Keeping for

Hospitality Industry.

218. Workshop on Productivity Improvement in Local

Government and other Civil Servants

219. Workshop on Re-Engineering the Workplace for

Optimum Performance

220. Workshop on Project Performance Monitoring and

Management

221. Workshop on Surviving & Thriving in Workplace Politics

222. Workshop on Transformational Leadership and Team

Management

223. Workshop on Work Attitude and Effective

Communication

224. Workshop on Office Excel for Middle Level Managers

225. Workshop on Psychology of a Fraudster in Financial

Management

Every employer having either 5 or more employees in his establishment, or having less than 5 employees but with a turnover of (N50M) and above per annum, shall, in respect of each calendar year and or the prescribed date, contribute to the Fund one per centum of his total annual payroll.

Any supplier, contractor or consultant bidding, or soliciting contracts, businesses, goods, and services from any Federal Government Ministry, Department, Agency, Commercial, Industrial and Private entity shall fulfill the statutory obligations of his employees with respect to payment of training contribution to the Fund.

Any liable organization, public or private including companies situate in the Free Trade Zone requiring approval for expatriate quota and/or utilizing custom services in matters of export and import, must show proof of compliance with this Act in respect of payment of training contribution of his employees and all regulatory agencies of the Federal Government shall ensure compliance with section 6(1)-(3) of this Act.

HOW TO REMIT YOUR CONTRIBUTION:

Register with any ITF Area Office and obtain ITF National Number

Pay through any of ITF’s 38 Area Offices, OR

Pay through any bank across the country where you will be issued an e-receipt that will be generated immediately by the bank of payment

The e-receipt will enable you collect your compliance certificate on presentation to the Area Office of Registration..

UTILIZATION OF THE FUND:

The Fund shall be utilized to:a.) provide, promote and encourage the acquisition of skills in industry and commerce with a view to generating a pool of indigenous trained manpower sufficient to meet the needs of the private and public sectors of the economy.

b.) provide training for skills in management for technical and entrepreneurial development in the public and private sectors of the economy.

c.) Set training standards in all sectors of the economy and monitor adherence; and

d.) Evaluate and certify vocational skills acquired by apprentices, craftsmen and technicians in collaboration with relevant organizations.

LIABILITY TO CONTRIBUTE UNDER THE ITF AMENDMENT ACT, 2011

ITF ACT

ITF Headquarters, Jos.

ITF Corporate Office, Abuja

ITF Area Offices

Industrial Skills Training Centre

ITF Centre for Excellence, Bukuru

KEY

Model Skills Training Centre (MSTC)

ITF Institutional Capacity

38 Area Offices

3 Skills Training Centres

1 Model Skills Training Centre

1 Centre for Excellence

INDUSTRIAL TRAINING FUNDGeographical Spread

Sokoto

Zamfara

Katsina

Kano

Jigawa

Yobe Borno

Bauchi

Kebbi

Niger

Kaduna

Gombe

Adamawa Plateau

Taraba

Nasarawa

FCT

Kwara

OyoKogi

EkitiOsun

Ogun

Lagos

Ondo

Edo

Delta

Ana-mbra

EnuguEbonyi

AbaImo

CrossRiver

AkwaIbomRivers

Bayelsa

Benue

pgs 1 - 159- a internet Complete f-b pagesKano State Tel: 08035958024, 07035946999 E-mail:...

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