Personality Development and Team Building

APV India Pvt. Ltd.

Presented by:Mr. Himanshu Kumar Upadhyay Date: 26 & 27th Apr’10

Situations:

In life, each situation that come before us, can be categorized broadly into two areas

• A.I.C. (Area in your control) E.g., Preparation of any examination.

• A.B.C. (Area beyond control)E.g., Obtaining desired marks in examination.

Paradigm (दृष्टि�को�ण, नज़रिया�)

Everybody has his own paradigm regarding any situation or aspects of life.

To understand other’s better, try to think what they think. It is better to shift your own paradigm. (AIC) Related Stories : Boy and Ugly Mother.

Swami Vivekananda: “First reform yourself before you reform the world”.

What is Personality?The part of a person that makes them behaves in a particular way in social situations, for example in a friendly or unfriendly way, or in a confident or shy way. You use the word character when you are talking about whether someone is good or bad, or honest or dishonest.

Meaning of Personality Development 

Personality development is the development of the organized pattern of behaviors and attitudes that makes a person distinctive. Personality development occurs by the ongoing interaction of temperament, character, and environment.

Growth of habitual patterns of behavior in childhood and adolescence.

An improvement in all spheres of an individual in life, be it with friends, in office or any environment

An improvement in all spheres of an individual in Life, be it with friends, in office or any environment

Identify your PersonalityChoose one aspect of the behaviors which you best correlate to from among the four options mentioned below from each of the 40 items.

1. Animated Adventurous Analytical Adaptable2. Persistent Playful Persuasive Peaceful3. Submissive Self-sacrificing Sociable Strong-willed4. Considerate Controlled Competitive Convincing5. Refreshing Respectful Reserved Resourceful6. Satisfied Sensitive Self-reliant Spirited7. Planner Patient Positive Promoter8. Sure Spontaneous Scheduled Shy9. Orderly Obliging Outspoken Optimistic10. Friendly Faithful Funny Forceful11. Daring Delightful Diplomatic Detailed12. Cheerful Consistent Cultured Confident13. Idealistic Independent Inoffensive Inspiring14. Demonstrative Decisive Dry Humor Deep15. Mediator Musical Mover Mixes easily16. Thoughtful Tenacious Talker Tolerant17. Listener Loyal Leader Lively18. Contented Chief Chartmaker Cute19. Perfectionist Permissive Productive Popular20. Bouncy Bold Behaved Balanced

Identify your Personality (Contd…)21. Brassy Bossy Bashful Blank22. Undisciplined Unsympathetic Unenthusiastic Unforgiving23. Reluctant Resentful Resistant Repetitious24. Fussy Fearful Forgetful Frank25. Impatient Insecure Indecisive Interrupts26. Unpopular Uninvolved Unpredictable

Unaffectionate27. Headstrong Haphazard Hard to please Hesitant28. Plain Pessimistic Proud

Permissive29. Angered easily Aimless Argumentative Alienated30. Naïve Negative attitude Nervy

Nonchalant31. Worrier Withdrawn Workaholic Wants

Credit32. Too Sensitive Tactless Timid Talkative33. Doubtful Disorganized Domineering Depressed34. Inconsistent Introvert Intolerant Indifferent35. Messy Moody Mumbles

Manipulative36. Slow Stubborn Show-off Skeptical37. Loner Lord over others Lazy Loud38. Sluggish Suspicious Short-tempered

Scatterbrained39. Revengeful Restless Reluctant Rash40. Compromising Critical Crafty

Changeable

To know the results, the test may be given online from the following url.http://www.oneishy.com/personality/personality_test.php

Types of Personalities/Temperaments:

Temperament theory has its roots in the ancient four humors theory. It may have origins in ancient Egypt or Mesopotamia but it was the Greek physician Hippocrates (460-370 BC) who systemized and developed it into a medical theory. He believed certain human moods, emotions and behaviors were caused by body fluids (called "humors"): blood, yellow bile, black bile, and phlegm.

Each of the four types of humours corresponded to a different personality type are

Choleric Sanguine Melancholy Phlegmatic

The Choleric• Born leader.• Good Organizer.• Must correct wrongs.• Strong willed and unemotional• Stubborn• Isn’t interested in understanding other’s paradigms.

The Sanguine• Extrovert, pleasing personality• The Story teller – the life of a party• Very Physical – holds on the listeners• Emotional and expressive• Has fun where-ever they go.• Makes friends easily• Prevents dull moments.• Likes spontaneous activity.• Forgetful.

The Melancholy• Perfectionist• Introvert• Deep and thoughtful• Analytical, genius prone, gifted.• Set high standards• Neat and tidy• Deep concern for other• A pessimistic by nature.• A moody person

The Phlegmatic• The introvert, watcher• Easy going, relaxed and well balanced.• Happily reconciled in life.• Competent and Steady• Avoids conflict.• Dry sense of humor• A lazy fellow.

• Cholerics think that life is not worth living unless they are doing something

• Sanguines think that life is not worth living unless they are talking/having fun.

• Melancholy think that life is not worth living unless they are thinking.

• Phlegmatics think that life is not worth living unless they are relaxing.

How to get along with other personality.

A melancholic wife. Keep things neat and tidy. Be considerate about her feelings.

A choleric customer. Be precise. Follow his/her plans.

A sanguine boss. Add fun element when trying to convince him/her. Be a good listener and be patient enough to listen to his/her

stories. A phlegmatic junior.

Need to be pushed further on expressing himself.

Conflict and Communication

Conflict

Disagreement Poor Communication

How do we express ourselves?

Communication

Talking

ListeningAccessing

Feedback

We learn by 5 senses

How do we remember things?

10% by what we read. 20% by what we hear. 30% by what we see. 50% by what we see and hear. 70% by what we say as we talk. 90% by what we say as we do a things.

How to talk to people?

Remember that people are more interested in themselves than in you.

Stop using: I, me, mine and my Start using: you and your. Talk to people about themselves. Ask them question and ask for their opinion. Think FORM

Family Occupation Recreation Motivation

Get them to start talking about themselves and their families.

How to make people feel important?

Listen to them skillfully. Use their names as often in the conversation. Applaud and complement them. Pause before answering their question. Acknowledge people who are waiting to see you. Show your concern for them. Spend your time being impressed not impressive.

Two different Scenarios started same but ended differently

Because it depends on how we react. Use 90/10 principle.

Spend 90% of time on AIC Spend only 10% of time on ABC

How to listen to people

Look at the person talking. Pay attention to them and lean towards them whilst

listening. Do “Active listening”. Ask pertinent questions. Do not interrupt- even if you have something interesting to

say. Listen twice as much as you talk. Use the third ear. Listen unsaid(body language).

“Big people monopolize listening but small people monopolize talking”

How to influence people?

Find out their “hot button”. Do this by asking them questions. Then show them how they can get what they want by doing

what you want them to do. Give people choice between two yes questions.

“If you ask five times why, then there are every chances that he might speak the truth”

Hot Button

How to set people moods?

Greet them all with a genuine smile. and watch their reaction. Give “yes” and “no” option.

How to praise people?

Become good finder? Look for something and somebody to praise and then do it. Be generous with your praise. Do not flatter – It becomes obvious. Praise the act and not the person. State the what and the

why. Always praise the person so that it is heard by as many

persons as possible

How to criticize people?

Don’t do it? Do it in absolute privacy if necessary? Criticize the act – never the person. Criticize only once for a wrong. Ask for Co-operation. Spend 90% of time looking for a solution. Any fool can criticize and condemn. Never lose your temper. Sandwich effect.

Anger Management

Story regarding hammering nails in wood Hammer one nail for each instance of anger Pull a nail out on every occasion anger was controlled. Even after pulling out nails the holes are left behind.

Write anger journal.

How to build relationship

Remember that each person is important. (Story – Security Guard).

Step out of your comfort zone to know others. Know dreams, goals and aspirations of others. Express Genuine concern

Team Building

My Team and I

Definition: Group working towards a common goal. Most Import part of team is, I An example of a small team: A married couple

Why should we work as a team?

TEAM Together Everyone Achieves More

Story related to measuring strength of 2 horses H1 4500 pounds H2 4250 pounds H1 + H2 12300 pounds

A team can do more than individuals.

It makes More resources More energy More Ideas

Why do teams fail?

Poor Leadership

No Trust in Team Members

Poor Time Management

Ineffective Team meetings

Poor Role clarity

Leads to incompetent team members working on a task. Leads to flawed end result.

Flawed company policy

Due to not ready for change. Bad timing. Example of Henry Ford ‘T’ model(black color, stopped

innovation) Example Swiss Vs Digital watches(Japan)

Inadequate Interpersonal skills

Unable to read personalities

Example: A sanguine accountant Example: A Melancholy marketing personnel. People work on an average up to 30% of their efficiency.

Team Building

Most Important things are :

TransparencyExample : Chinese famous whispering game .This game tell us that whenever we want to say anything to anybody then mouth to mouth talk should be because everyone has their own filter.

 Trust Trust is the main issue in the team.Example : trust gives strength to the person on the basis of that persons can fly in the air as stuntmen who perform in the air because of trust of their team member.

 CommunicationIn the team it is very necessary that every message should be received by Individuals.

How to build a good and effective team

Good Leadership Trust between team members Good Time Management. Make sure what is urgent and

important. Share knowledge, resources and information Be Confident, Take decisions, Add value in meetings Every one has some significant importance in the team Take ownership Listening skills must be good Positive attitude View other suggestions seriously Be Transparent Each person to put in right place Everyone has to buy the vision of team

Points about leadership and motivation

Everybody works for either of two reasons Avoid some pain See some gain

Example “ Burn your boat” : No retreat Casting the vision for the team Paint the big picture May need to give up personal agendas for big picture Call right players. There are three types of players

People who don’t want the ball People who want the ball but shouldn’t get it. People who want the ball and should get it.

Be a good team member

Be secure Get to know yourself Trust your leader See the big picture Rely on your experiences

There is a price of success

Action Plan

PMA: Positive Mental Attitude Remember

What gets measured gets done What gets rewarded gets done What gets recognized gets done.