A man is identified by his personality – public image.

It is the totality of the person and not merely

external looks, but character, behavioral traits and

attitude towards life.

Personality development – is the improvement of

behavioral traits such as communication skills,

interpersonal relationships, attitude towards life and

restoring our ethics.

Know your personality

Character traits

Behavioral traits

Attitudinal Change

IntegrityInterpersonal Skills

Positive Attitude

Acceptance

Communication Skills

Win-win situation

DisciplineLeadership Qualities

Keep the end in mind

DedicationStress and

Time management

Synergise

TYPES OF PERSONALITYNine TypesPerfectionistsHelpersRomanticsAchieversAssertersQuestionersAdventurersObservers and Peacemakers.

Cont..Perfectionists – are realistic, conscientious and principled Ex: Narayan Murthy – Infosys.

Helpers – are warn, concerned, nurturing and sensitive to other people’s needs

Ex: Mother Teresa.

Achievers – are eneagetic, optimistic, self assured and goal oriented

Ex: Sachin Tendulkar

Romantics – have sensitive feelings and are warm and perceptive

Ex: M. F. Hussain – great Indian Painter

Observers – have a need for knowledge and are introverted, curious, analytical and insightful.

Ex: Amartya Sen - Great economist

Cont..Questioners – are responsible and trustworthy.Ex: Shabana Azmi

Adventurers – are energetic, lively and optimistic. They want to contribute to the world

Ex: Vijay Mallya - NRI businessman.

Asserters – are direct, self-reliant, self confident and protective.

Ex: T. N. Seshan - Chief Election Commissioner.

Peacemakers – are receptive, good-natured and supportive. They seek union with others and the world around them

Ex: Atal Bihari Vajpayee.

It can help in the following waysTo learn the business etiquette of exchanging

cards, wishing on first meeting, bowing when you are visiting Japan and the like.

Voice modulation, diction, communication skills, phone etiquette, hygiene, empowerment skills, time management and positive thinking.

To cultivate a friendly, interactive manner. Essentials like giving a speech, voice development and modulation of voice.

It enhances the sense of confidence and self-worth.

PERSONALITY TESTThis can identify:Value systemEmotional reaction to a critical situationMoods and characteristic behaviour traits.Maturity in handling a crisis.Ability to adjust himself to the stress of day-

to-day executive lifestyle.Self-confidence, personal ambition, emotional

control and sociability etc. 

BODY LANGUAGEBody language communicates much more than words. Body language signals are called ‘leakages’ because you may try to tell something, but the truth will leak out visually.

AVOID SUCH BODY LANGUAGECrossed arms or legsCarrying books or papers across your chestSlumped postureSitting perched on the edge of the chairWringing handsTapping footRocking legsDrumming fingersBiting nails

Cont..Fiddling with the jewelry or hairCovering your mouth with your hand while

talking Rocking in your chairScratching a lotClearing your throat too muchStraightening your tiePlaying with watch or cufflinksHands in the pocket

LOOKING AGGRESSIVEArms folded across the chestStaring PointingMaking a fistLeaning over someone

BEHAVING RUDELYWorking when someone is talking to youPuffing TolleringSmirkingWhisperingCracking knucklesGrooming yourself’Standing too closePacking up folders and papers well before the

meeting is overShaking hands too hard or limp handshakes

Cont..Yawning when the meeting is in progressLooking at your watch repeatedlyBlinking a lotFiddling with rings, watches, earrings and

chainsTapping or clicking pensPlaying with paper clipsJingling money in pocketPicking at fingernailsTwiddling bits of hairSmoking

LEADERSHIP QUALITIESCourageSelf-controlA keen sense of justice and fairnessDefiniteness of plansThe habit of doing more than being paid forA pleasing personalitySympathy and understandingMastery of detailsWillingness to assume full responsibilityCo-operation

PERSONAL QUALITIESaccurate adaptable astute can work under pressure careful committed competent cooperative courteous

Cont..decisive dedicated energetic methodical meticulous orderly organized positive practical

Cont..extrovertflexiblefriendlyget on well with other peoplegood communicatorgood sense of humour good time-keeperhard workingimaginative

Cont..independent workerlivelylogicalloyalself confidentself motivatedsensitivethoroughthoughtfulvigilantwork well with others

THANK YOU

PRESENTED BY Mrs. G. Menaka, M. A. M.Phil.,

Department of EnglishPSG College of Technology

Coimbatore

What is an Interview?A formal meeting during which an employer

and an applicant ask questions and exchange information to see whether the applicant and the organization are a good match.

Employer – applicant interactionAsking of questionsExchange of information

Types of Interviews1. Panel interview2. Directed interview3. Open-ended interview4. Stress-interview

Panel InterviewMeeting with Several interviewers who

ask you questions during a single session.Your approach would beShow interest in the jobRelate skills and experiencesListen attentivelyAsk insightful questionsDisplay enthusiasm

Directed InterviewEmployer controls the interviewQuestions asked in order from a checklist

within a specified time.

Open ended InterviewOpen ended InterviewLess formal, unstructured and relaxed Less formal, unstructured and relaxed

formatformatOpen ended questions are posed to Open ended questions are posed to

encourage you to talk and to know encourage you to talk and to know your personalityyour personality

Stress InterviewThis kind of interview tests a candidate’s

mettle to find out how he would respond in difficult situation

Will be asked more than one question at a time

Will be asked further questions without being allowed adequate time to respond

Will be questioned in an interrogatory tone and voice

Will be asked an unrelated bunch of questions

Will provoke his feelings

What employers look for?Physical

Personal background

Attitude and personal style

PhysicalClothingGroomingPostureEye contactHand shakeFacial expressions Tone of voice

PERSONAL BACKGROUND HobbiesAwareness of world eventsReading habits Participation in seminars and workshops

Attitude and personal styleInterviewers are likely to be impressed by EnthusiasmInterestCourtesySincerity Willingness to learn Self-confidence.

How to prepare for a job Interview? Nervousness is natural Don’t worry too much; preparation will help Research about the company Think ahead about the questions Build your confidence If something makes you uneasy, correct it or

exercise. Make a list of your positives and negatives Remember all the other candidates for the

job are probably just as nervous as your are

Polishing your interview style One way is staging A mock-interview with

a friend Ask your friend To criticize Your

performance based on a checklist Video recording Work on eliminating speech mannerisms

such as “you know”, “like”, etc…

Plan to look good Impress the interviewer by your looks Wear the best quality business like

clothing preferably in a dark pant and light colour shirt and vice versa.

Avoid flamboyant styles, colours and prints

Make sure that your clothes are clean and unwrinkled shoes are well polished hair is neatly styled and combed finger nails are cut breath is fresh

Other tips…Be present well in advanceWalk in confidently with a smile, establish eye contactWait until you are asked to be seatedLet the interviewer start the interviewPsychologists say that 50% of the interviewers decision is

made within the first 30-60 seconds and other 25 % is made within next 15 minutes.

Answer the questions wiselySpeak in a pleasant and relaxed manner . Smile and try not

to look nervous. Look directly into the interviewer’s eye.Keep responses brief, clear and to the pointDon’t argue Remember That you are being assessed more than your

answers. Answers do not impress. The person impresses

8 types of questionsCredential verification questions.

What was your GPA?How long were your at ------------------

Experience verification QuestionsWhat did you learn in that class?What were your responsibilities in that position?

Opinion QuestionsWhat would you do in this situation?What are your strengths and weaknesses?

Dumb Questions.What kind of animal would you like to be?What do you think flubber is made from?

8 types of questionsMath Questions

What is 1000 divided by 73?How many tennis balls could fit in a lorry?

Case questions.How many railway stations are there in India?What is your estimate of ------------------

Behavioral Questions.Can you give me a specific example of how you did that?What were the steps you followed to accomplish that task?

Competency questions.Can you give me a specific example of your leadership skills?Explain a way in which you sought a creative solution to a problem?

Some common questions.. Tell us about yourself What are your strengths? What are your weaknesses? Can you work in a team? What are your future goals? In what school / college activities have you

participated? How do you spend your spare time? In what type of position are you most interested

in? Why do your want to work in our company? What courses in college did you like best? Least?

Why?

Some common questions.. What do you know about our company? How would you describe yourself? What do you think determines an individual’s

progress in a good company? Define cooperation. What have your done which shows initiative and

willingness to work? What is your idea of how industry operates

today? Which of your college years was the toughest? What kind of boss do your prefer? What are the disadvantages of your chosen field? Would you like to travel?

50 Standard Questions1. Tell me about yourself.2. What do you want to do with your life?3. Do you have any actual work experience?4. How would you describe your ideal job?5. Why did you choose this career?6. When did you decide on this career?7. What goals do you have in your career/8. How do you plan to achieve these goals?9. How do you evaluate success?10. Describe a situation in which you were

successful.

50 Standard Questions 11. What do you think it takes to be successful in this

career?12. What accomplishments have given you the most

satisfaction in your life?13. If you had to live your life over again, what would you

change?14. Would your rather work with information or with people?15. Are you a team player?16. What motivates you?17. Why should I hire you?18. Are you a goal-oriented person?19. Tell me about some of your recent goals and what you

did to achieve them.20. What are your short-term goals?

50 Standard Questions21. What is your long-range objective?22. What do you see yourself doing five years from

now?23. Where do you want to be ten years from now?24. Do you handle conflict well?25. Have you ever had a conflict with a boss or

professor? How did you resolve it?26. What major problem have you had to deal with

recently?27. Do you handle pressure well?28. What is your greatest strength?29. What is your greatest weakness?30. If I were to ask one of your professors to describe

you, what would he or she say?

50 Standard Questions31. Why did you choose to attend your college?32. What changes would you make at your college?33. How has your education prepared you for your

career?34. What were your favorite classes? Why?35. Do you enjoy doing independent research?36. Who were your favorite professors? Why?37. Why is your GPA not higher?38. Do you have any plans for further education?39. How much training do you think you’ll need to

become a productive employee?40. What qualities do you feel a successful manager

should have?

50 Standard Questions41. Why do you want to work in the _________ industry?42. What do you know about our company?43. Why are you interested in our company?44. Do you have any location preferences?45. How familiar are you with the community that

we’re located in?46. Will you relocate? In the future?47. Are you willing to travel? How much?48. Is money important to you?49. How much money do you need to make to be

happy?50. What kind of salary are you looking for?

How to respond? Why do you want this job? Stress the positive aspects which have attracted you to applying

for this position. What qualities do you think will be required for this job?

Leadership ability, Supervisory Skills, Communication Skills, Interpersonal Skills, Problem Solving, Analytical Skills etc.

What can you contribute? Tell about your achievements which would be relevant to the

offered position. Why do you want to work for this company?

Emphasize the positive reasons.Avoid aspects such as more money or shorter hours

You have not done this sort of job before. How will you cope / succeed?Say that you are the sort of person who aims to succeed at every thing you do and you are determined too.

How to respond?Why should we employ you? Relate your experiences and achievements and add

that you think there is a good fit between you and that job.

How long do you think it would be before you were making a significant contribution to the company?Say that you could contribute from day one and then say how soon would they expect it.

What do you like and dislike about the job we are discussing?Likes: Stress things such as a new challenge or the opportunity to bring fresh experience to the company.

How to respond?What would your ideal job be?

Challenging work, a fair rate of pay, nice colleagues, good career prospects, good team atmosphere, opportunity to learn new skills, apply old skills etc.

How would you describe yourself?Pick your best attributes and achievements.

Do you consider yourself successful?Say yes and substantiate.

What has been your biggest failure?Try to pick a failure which you were later able to correct or something that is not really important.

How could you improve yourself?Do not mention anything negative about yourself.

How to respond?Are you a leader?

Say yes. Give examples.How do you handle criticism?

Say ‘I always think that it is important to get feedback on how I am performing so that I can improve any areas which my boss / supervisor highlights.

What makes a good manager?Someone who listens to other people and can delegate while maintaining overall control of the task at hand, bringing in the project on time and to budget good planning skills are essential.

Do you work well with others?Say you are happy in both situations.

How to respond?Are you self-motivated?

Say ‘Yes’.What interests do you have outside

work?Say about your hobbies and interests.

Are you too old for this job?Tell that your extra experience would enable you to make a bigger contribution to their company sooner than someone younger and less experienced.

PRESENTED BY Mrs. G. Menaka, M. A. M.Phil.,

Department of EnglishPSG College of Technology

Coimbatore

Resume writingA RESUME is a brief account of one's life and

career, especially as required in an application for employment.

It should give brief details about 1. You 2. Your personal experiences 3. Your education, training and work

experience It should promote you.

Why your resume is important? It’s the first meeting between you and a

prospective employer. They tell the employer a great deal about

you. They tell you a great deal about yourself. Its purpose is to get the interview.

Structure of a traditional resume1. Full name2. Address and Telephone number3. Age, Date and place of birth4. Nationality5. Marital status6. Number of children7. Dates and places of primary, secondary and tertiary

education8.Educational qualifications (Public examinations taken and

grades / degrees achieved)9. Employment record10. More detailed information about current position held

including salary11. Interests12. Names of two people who will provide references

A successful resume is the product of careful thought and planning.

The employer is looking for an applicant, who has the right experience, skills and personal qualities for the job.

The person appointed is likely to be the one who not only possesses all these but also presents them in the most attractive way.

Skills Ask Yourself.Which skills did I use here that I already had?Which skills did I improve on or consolidate?What new skills did I learn?

ExamplesOrganizing eventsInterviewingChairing meetingsSupervisingMeeting the publicTraining staffGiving adviceMaking presentationsTrouble shooting

Personal qualities accurate adaptable astute can work under pressure careful committed competent cooperative courteous

Personal qualitiesdecisive dedicated energetic methodical meticulous orderly organized positive practical

Personal qualities extrovertflexiblefriendlyget on well with other peoplegood communicatorgood sense of humour good time-keeperhard workingimaginative

Personal qualitiesindependent workerlivelylogicalloyalself confidentself motivatedsensitivethoroughthoughtfulvigilantwork well with others

Types of resumesChronological

Functional

Chronological resume constructionA Chronological resume presents your

education and work experience either in the order in which they happened, or in the reverse order, with your most recent experience first.

Its contents include:Contact informationObjectiveWork experienceEducation

Functional resume construction A functional resume is organized based

on your skills and qualities. The advantage is you can focus on your strength without having to spell out relative inexperience or periods of unemployment.

Its contents include: Contact information Objective Skills Work experience Education

Other Tips..After writing, proofread your resumeDo not use a bunch of fancy lettering that is hard

to understandStick to one type of fontMake sure your paper is white and of good

weight, not flimsyWord-process it and store it in a computer fileMake sure that you check and if necessary

update it before sending it offTake a print out of the file copy of the particular

version you use for each application

Ms. G. Menaka, M.A., M. Phil.,Senior Lecturer,

Department of English,PSG College of Technology,

Coimbatore

COMMUNICATIONCommunication works for those who work at

it.Communication is depositing a part of

yourself in another person.Communication- the human connection- is

the key to personal and career success.Effective communication is 20% what you

know and 80% how you feel about what you know.

The word communication is derived from the term ‘Communicare’ or ‘Communico’ both of which mean ‘To share’.

It is not merely the transmission of meaning from one person to another through symbols.

It enables people to Acquire, Exchange, Store, Retrieve and Process information.Hence ,it is an essential social affair.

In modern professional organizations a great deal of importance is attached to devising and maintaining an efficient system of communication.

Researches in this area have shown that 70% to 80% of the total working time of a professional is spent on communication.

Mehrabian (silent messages)7% verbal ,38% vocal and 55% non verbal PERSONAL APPEARANCE

Even before the speaker utters the first syllable we begin to form an opinion about him and visualise the way he is going to talk.

We are all accustomed to looking for clues about the personality of an individual interms of his dress,hair,style,make-up,etc

ANALYSE YOURSELFDo I find it difficult to start a conversation?Am I unable to pick a topic?Am I unable to keep the conversation flowing

smoothly?Do I always agree with what others say or

disagree with them all the time?Do I frequently talk about myself,my family

and my interests?

Have I a tendency to dominate every conversation situation?

Do I give the other participant a chance to speak?

Have I any mannerisms likely to annoy people?

Do I respect other people’s time and interests?

Am I self conscious about the language I use –grammar ,pronunciation, articulation etc.

TYPES OF COMMUNICATION FORMAL - ORAL COMMUNICATION

The person uses his verbal/talking abilities to convey his view point.

WRITTEN COMMUNICATION Written word is used as the medium of

communication. It depends on : Clarity Conciseness Correctness Grasp of syntax

INFORMALGRAPEVINE

Message through intermediaries – distorted message – speed.

RUMOURSWord of action, present or contemplated without

knowing the reason for it – false reasons are manufactured.

BODY LANGUAGEImportant supplement – Each gesture is a word.

BODY LANGUAGEGESTURE

Arms crossed on chest

Head tiltedStroking chin Touching noseUnbuttoned shirtJoined finger tipsHand before mouth

MEANINGDefensivenessInterestEvaluation,

judgementRejection, denialAggressivenessConfidence, prideUncertainty

BODY LANGUAGE(contd.)

GESTUREPupils of eye dilatedExcessive blinkingRubbing back of

neckLeaning forwardLeaning backward

MEANINGInterestAnxiety / ignoranceFrustrationInterestReserved judgement

TEN COMMANDMENTSSeek to clarify your ideas.Examine the true purpose of each

communication.Consider the total physical and human setting

whenever you communicate.Consult others, when appropriate in planning

communication.Be meaningful of the overtones as well as the

basic content of your message.Take the opportunity when it arises to convey

something of help or value to the receiver.

TEN COMMANDMENTS(contd.)

Follow up your communication.Communicate for tomorrow as well as for

today.Be sure your actions support your

communication.Seek not only to be understood but to

understand as well- be a good listener.

BARRIERS TO COMMUNICATIONLack of common language.Poor vocabulary.Poor know how of grammar and punctuation.Round about verbiage.Wrong choice of medium.Communication load.Noise.

BARRIERS TO COMMUNICATION (contd.)

TimeDistance.Age.Status barriers.Attitudes and values.Abstracting.Allness and Closed mindedness.Negative emotions.

BARRIERS TO COMMUNICATION (contd.)

Halo Effect (trust or distrust).Inattentiveness.Resistance to change.

ESSENTIALS OF EFFECTIVE COMMUNICATIONUnderstand yourself – self analysis.Understand your colleagues – seniors, pears

and subordinates.Understand the message – purpose and

content.Keep an open mind.Develop the art of listening.Overcome the sources of ‘ Barriers to

communication. ‘